The Company

Redox is a ASX listed, leading raw material and ingredients distributor with 16 regional offices throughout Australia, New Zealand, Malaysia, and United States of America. Established in 1965 with more than 400 staff and sales totaling $1.26B last financial year, we bring the best products from around the world to clients in over 170 unique industries. More than just a job, start your career with Redox today.

The position is responsible for:

• Processing customer orders via Redox’s in-house system
• Provide phone/email support for customer service enquiries
• Confidently liaise internally and externally with our transport, warehouse and sales team to ensure our customer
  deliveries are completed in a timely manner
• Other administrative tasks such as Reception relief

The ideal candidate will have:

• Previous experience in an office setting

• Possess excellent time management & organisation skills and high attention to detail.

• Polite and professional phone manner

• Excellent verbal and written communication skills

Training on our customised in-house system will be given however experience in a similar customer service role and administrative skills would be looked upon favourably.

Rewards & Benefits

• Salary package inclusive 17.5% leave loading
• Bi-annual company performance bonus
• Annual Salary review
• Lunch provided daily onsite
• Joining a friendly and supportive team at a time of great opportunity and growth
• Secure onsite parking

How to APPLY

Apply online through our website www.redox.com/careers

Redox is an equal opportunity employer which enjoys the benefit of a diverse team.

All your information will be kept confidential according to EEO guidelines, and applicable privacy legislation. Further information on our website.

NO AGENCIES

Position Requirements:Australian Permanent Resident or CitizenHydraulic fitter trade or equivalent5 years field service or hydraulic system experienceCompetent level of hydraulic knowledgeHigh focus on Quality and attention to detailDynamic performer and achieverPlanning and organisational skillsEffective communication skillsWhat we offer:Excellent hourly rate, benefits and overtime pay – Permanent positionCompany Tool of Trade vehicleCompany laptop, and mobile phoneExciting, challenging and rewarding position with a market leading companyExcellent working conditionsGood team environment with a strong company culture and valuesAgency Applications will not be accepted for this position. As part of the Fortune 500 Bosch Group and one of the world’s leading suppliers of drive and control technologies, Bosch Rexroth ensures efficient, powerful and safe movement in machines and systems of any size. The company bundles global application experience in the market segments of Mobile Applications, Machinery Applications and Engineering and Factory Automation.It enables fully connected applications with intelligent components, tailored system solutions, and services. Bosch Rexroth offers its customers hydraulics, electric drives and controls, gear technology, linear motion, assembly technology, power units and systems to all facets of the mining and industrial sectors including software and interfaces to the Internet of Things. Headquarters based in the North-West of Sydney with branch offices in other states around Australia, we are looking an energetic and team orientated Field Service Technician, with a main responsibility of servicing, faultfinding and breakdown requests to join our Bosch Rexroth group in Regency Park, Adelaide SA.Position Tasks:Respond to external service and breakdown requests.Installation and commissioning on large hydraulic projects.Serves our customers’ needs to be studying the system requirement and developing proactive responses to faults, maintenance or modernisation topics.Fault-Finding diagnosis and product analysis reporting.Hydraulic system fault finding and testing.Ordering and gathering components, installation, performing tests, identifying further repairs, identify any spare parts opportunities.Maintaining customer confidentiality.Prepare service quotations and follow up the customer.Upload all relevant External Service documentation including vendor quotations, delivery dockets, service quotations, service reports.Ensures quality control through documenting of tests and installations including the supplying of customer documentation.Conduct on-site inspections, repairs, installations and testing on Hydraulic components and associated equipment.Regular customer contact and client management, offering best solution

Click here to view more detail / apply for Field Service technician

The Company: 27 branches. 48,000 satisfied clients. Alsco has been providing professional, hygienic, Managed Rental Services throughout Australia since 1963. The Alsco group consists of: Alsco, a Managed Rental Service provider of Linen, Workwear, Mats, Industrial and First Aid; Australian Linen Supply, commercial linen for the hospitality sector, accommodation, and healthcare industries; Deane Apparel, the uniform experts; Clean Room Garments (CRG), contamination and infection control solutions; and Fresh & Clean, Managed Washroom services. The passion of our 2,200 employees in Australia is the driving force behind our success.   Why You Should Join Us: Great pay at $33 per hourJob security working for a market leading company. COVID Proof and essential service during COVID timeGreat work/life balance, Monday - Friday, early start, early finishOn-job training and the opportunity to grow and develop within Alsco GroupGreat company culture and supportive managersA well-maintained vehicle and safe working conditions About the role: This is a permanent, full-time position where you will spend your day delivering and collecting linen, mats, and garments to our customers. You get to interact with a wide range of customers from hospitality, healthcare, food production and mining so every day is different, but you will have the opportunity to build a relationship with the various customers that you meet regularly.  You get to drive a MR truck each day as your mobile office. You will typically be on the road by 6am each morning and back to the depot by lunch time to drop off your gear and prep your truck for the following day of deliveries. Finish time is usually 2pm each day so you can enjoy the rest of your day with whatever commitments you may have, but there is opportunity for overtime if desired. No surprise, you will need to hold a valid MR driver’s license to do this job and good physical fitness.  This is a lovely team where we are supportive of developing our staff, including offering access to great benefits such as our Employee Assistance Program, discounted linen and garments and insurance opportunities. You won’t need to worry about what you will be wearing; you will be provided a uniform and appropriate safety gear.  Apply by sending through your most recent copy of your resume via Seek. Please note that you must have valid work rights and covid vaccinations to be eligible for the role and that we do not accept unsolicited assistance from agencies. Perm FT multi-drop delivery driver needed for a stable and reputable market leader with on-job training and great career progression opportunity!

Click here to view more detail / apply for Service Delivery Person

About JLG, an Oshkosh company

JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. We partner with customers to provide quality equipment, training opportunities and trusted support within the access industry. We are a global company, and our products—including mobile elevating work platforms, telehandlers, utility vehicles and accessories—can be found all over the world.

ESSENTIAL DUTIES AND RESPONSIBILITIES:  

These duties are not meant to be all-inclusive and other duties may be assigned.

• Carry out inspections, servicing and repairs of equipment with a focus on elevating work platforms, telehandlers and lighting towers. May work with other types of equipment on occasion such as hydraulic hoses, small diesel engines, etc
• When attending to customer’s sites make every effort to repair machines on site limiting the need to transport the machines off site
• Be available to travel including overnight accommodation when requested
• Responsible for completing all appropriate paperwork and inspection forms required by JLG policy, ANZ Standards and customer and/or site requirements in a timely manner
• Responsible for notifying the Field Service Coordinator if repairs or services can’t be completed during visit and the reason why, where required providing information for the ability to provide the customer a quote
• Providing a superior level of customer service
• Liaising with technical support including the interpretation of manuals where required
• Conduct van audits and stock takes
• General administrative duties relevant to the role including entering accurate job notes
• Generating sales and service leads where possible and collaborating with the team
• Maintain personal retail labour utilization rates as per target
• As a Field Service Technician you are also required to carry out general duties from time to time as requested by management

MINIMUM QUALIFICATIONS:  

• Previous experience in a similar role – experience with mechanical, hydraulic and electrical advantageous
• Ability to effectively communicate both written and verbal
• Ability to establish rapport with internal and external customers
• Drivers licence
• Proficient Language, Literacy and Numeracy including the ability to write job notes, read safety information, machine manuals and street signs and understand basic numeracy such as time, parts numbers and quantities
• Ability to travel 25%

PREFERRED QUALIFICATIONS: 

• Trade qualification in elevating work platform technology, heavy vehicle, diesel, automotive, auto  electrical or related field
• Strong organizational skills with exceptional follow through and attention to detail.
• Strong time-management and prioritization skills, able to multi-task and prioritize competing requirements and meet deadlines.
• Ability to work in a fast-paced environment where requirements are constantly changing.
• Experience and proficiency with various web-based software applications that allow for transferrable skills to adequately use our Baseplan system and email
• Working at heights license

Position Requirements:Australian Permanent Resident or CitizenHydraulic fitter trade or equivalent5 years field service or hydraulic system experienceCompetent level of hydraulic knowledgeHigh focus on Quality and attention to detailDynamic performer and achieverPlanning and organisational skillsEffective communication skillsWhat we offer:Permanent position with paid overtime.Tool of Trade vehicle & Fuel CardCompany laptop, and mobile phone.Employee Assistance ProgramSocial Club, events and team buildingStaff discounts on Bosch and affiliated-brand productsStrong company culture and values.Bosch Rexroth is a market leading manufacturer and supplier of hydraulic components, power units and systems, factory automation components and software that cater to the diverse and individual needs of multiple industrial sectors. A career at Bosch Rexroth is an opportunity to gain valuable experience within an exceptionally accomplished manufacturing company,  for individuals who are driven and passionate.Bosch is a forward thinking organisation that believes firmly in Diversity, Equity and Inclusion. A global company with over 400 locations and 400,000 employees worldwide. We have been carbon neutral since 2020 and continue to implement measures that will see this reduce even further.As a multi million dollar organisation we see ourselves as a corporate citizen and take an active stance in society beyond the scope of our own business activities. In 2022 we donated over 27.4 million euros worldwide to charitable purposes and continue to work towards sustainable living, education for socially disadvantaged children and social cohesion. Headquarters based in the North-West of Sydney with branch offices in other states around Australia, we are looking an energetic and team orientated Field Service Technician, with a main responsibility of servicing, faultfinding and breakdown requests to join our Bosch Rexroth group in Regency Park, Adelaide SA.Position Tasks:Respond to external service and breakdown requests.Installation and commissioning on large hydraulic projects.Serves our customers’ needs to be studying the system requirement and developing proactive responses to faults, maintenance or modernisation topics.Fault-Finding diagnosis and product analysis reporting.Hydraulic system fault finding and testing.Ordering and gathering components, installation, performing tests, identifying further repairs, identify any spare parts opportunities.Maintaining customer confidentiality.Prepare service quotations and follow up the customer.Upload all relevant External Service documentation including vendor quotations, delivery dockets, service quotations, service reports.Ensures quality control through documenting of tests and installations including the supplying of customer documentation.Conduct on-site inspections, repairs, installations and testing on Hydraulic components and associated equipment.Regular customer contact and client management, offering best solution

Click here to view more detail / apply for Field Service Technician

SERVICE DESK AGENTS Commencing March / April 2024 $54,500 - $60,000 + super Our Service Desk Agents are the first point of contact for our clients. No two days will be the same as you’ll be proactively problem solving any customer issues that come your way or escalating them as appropriate. As part of the Managed Services team, you’ll provide high quality, efficient support to our clients and their customers through responding to telephone calls, emails and alert monitoring. Following ITIL processes, you’ll identify, troubleshoot and resolve incidents and service requests. REQUIREMENTS - IT qualifications (completed or close to competing) and a curiosity for tech - Customer service skills - Problem solvers and team players - Available full time (Mon-Sun 6am - 8pm) - Australian Citizen

Randstad are currently seeking professionals to join one of Australia's largest banks within their Contact Centre team at Bedford Park with a start date of the 4th of March 2024.
The core function of this role is to provide excellent customer service for all escalation calls including hardship. You will be working in a dynamic and supportive team within a culture and working environment unlike any other. Tasks include, but are not limited to:

Manage inquiries for existing customers relating to customers mortgages
Act with urgency and respond to customer queries in a empathetic and professional matter
Dealing with hardship calls and coming up with solutions
Always look for new opportunities to delight our customers
Contributing to the development and continuous improvement of customer experience


The ideal candidate will have:

A strong background in handling difficult calls or customers
High level of empathy and resilience
Professionalism and empathy when handling inbound and outbound calls
Proven examples of strong customer focus and dispute resolution
Possess high degree of attention to detail and accuracy
Ability to work a rotating roster between the hours of 8am-8pm Monday- Saturday

Benefits:

A great pay rate of $36.30 p/h
Enjoy the convenience of working close to home at Bedford Park with onsite parking
An exciting opportunity to work within one Australia's largest banking institutes
This organisation offers extensive and thorough training programs which aid staff learning and development
Full-time hours provided, casual 9 month assignment with view to transition to permanent if you are the right fit for the role
Multiple exciting benefits and discounts that come with working for a Big 4 Bank!

Applications:
If you feel your skills match the above criteria, please attention your CV in MS Word format to Emily Bridgland and call 08 8468 8056, then click APPLY now! Please note only short listed candidates will be contacted.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Please click here to apply.

Customer Service Manager City Fringe As a result of continued growth, Hickinbotham, SA's largest and longest established building and development group, seeks a Customer Service Manager to join our dynamic team located in our modern office close to the CBD.  The Hickinbotham Group incorporates several successful business units, including three market-leading building brands, large-scale greenfield development, finance, and a national craft spirits operation. We have a strong focus on recruiting and retaining the very best people in our quest to provide fantastic service to our customers and are seeking a like-minded individual who has a common-sense approach to management to join our highly regarded team. This is an exciting opportunity for an experienced professional to join our highly regarded leadership team in a fast-paced and stimulating environment. This important role would suit a high calibre individual with excellent people skills and a pragmatic 'can-do' approach. About the role: - Be instrumental and influential in driving a positive working culture where the company values, policies, procedures, and people initiatives are understood, practised and constantly reinforced. Proactively lead, motivate and manage the Client Services Team with open communication and timely identification and resolution of issues or obstacles. Lead with a focus on continuous improvement and a positive 'can-do attitude. Deliver exceptional customer service Maintain strong relationships with product suppliers Actively participate in the performance review process Work in conjunction with the overall operations team and department managers Contribute to business and people planning and develop strategies to improve against key performance measures. Along with being reliable, loyal and trustworthy, it is essential that you have the following attributes: - At least five years' experience leading teams to deliver business outcomes. Clear and concise written, verbal, and interpersonal skills. Ability to work autonomously and collaboratively as part of a team. Excellent time management and prioritisation skills. A proven ability to achieve objectives and demonstrate actual results. Ability to communicate professionally, pragmatically and with influence. A passion for driving organisational performance. Ability to effectively support the development of others through coaching, mentoring and guidance. A positive, 'can-do attitude. A communicative and collaborative approach to working with stakeholders both externally and internally. Strong business acumen. Highly developed presentation with excellent communication skills. A track record of success.  The successful applicant will have a successful track record of at least five years of successful management experience in a commercial environment. Applicants must be highly professional, confident, have the strength of character to generate respect from teams, and have a natural aptitude for people management. If you possess these attributes and want to join our professional and corporate environment where people receive recognition and reward for their hard work and commitment. In that case, this role will provide you with an exciting career opportunity.An excellent remuneration package…

Click here to view more detail / apply for Customer Service Manager

Are you passionate about providing customer service? Exciting opportunity to help out your fellow Australians!

We are hiring Customer Service Roles to support our client, the Department of Home Affairs, in Modbury. Be recognised and rewarded for your contributions while making a real difference to the lives of Australians.

As a Customer Service Representative, you will be providing essential services to people across Australia and the world.

About The Role

As a Customer Service Representative supporting the Department of Home Affairs team, you will be providing support services to customers in relation to visa, citizenship, trade and customs related matters.

Every customer interaction is unique and you will impart your passion for problem solving and superior customer service and use empathy to deliver optimum outcomes and service for the customer.

With access to knowledge content, extensive training and leadership support, you will work in a fast paced, but rewarding role where each call enables you to help a client become more self-sufficient.

Operating Hours
This is a Full-Time opportunity, we require full availability across our operating hours, Monday to Friday between 7:00am and 7:00pm, with shifts scheduled on a rotating roster.

Skills & experience

• High attention to detail
• Excellent customer service skills
• Patience and empathy towards people in difficult situations
• A team player focus, working collaboratively to exceed expectations
• Clear communication skills to customers and stakeholders
• Punctual and reliable
• Experience adhering to KPI's
• Intermediate computer skills, ability to navigate multiple screens and a typing speed of 30WPM
• A willingness to complete an AGSVA Baseline clearance and a Home Affairs Employee Suitability Clearance (ESC).
• Due to clearance requirements Australian Citizenship is required

Benefits

• Talent development programs designed to engage and empower you: we want to build on your strengths and experiences and provide a career pathway into our Service Desk. Continued opportunities for long term growth in IT in Australasia's largest professional IT services company!
• We offer Cert III courses in Business and/or IT to support your career pathways, covering the costs of the course as well as providing fully paid worktime to complete the course!
• Datacom offers its people the ability to make a real difference and develop their careers within a supportive environment.
• We offer options for you to interview virtually.
• Best in class rewards and recognition program including awards and corporate retail discounts on tap.
• Paid Parental Leave
• Employee referral programs - once you are in and you are loving it - you can refer a friend and get $1000!
  

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.
 

If you're looking for meaningful work with genuine career progression opportunities, training and development, we'd love to hear from you.

APPLY WITH US TODAY!

#LI-DNI

Are you passionate about helping people? Join this exciting opportunity to help out your fellow Australians!

We are hiring Customer Service roles to support our client, the Australian Passport Office, in Modbury. Be recognised and rewarded for your contributions while making a real difference to the lives of Australians.

About The Role

With access to knowledge content, extensive training and leadership support you will be helping Australians with Passport enquires looking to travel.

As a Customer Service Representative, you will be providing essential services to people across Australia on behalf of our Australian Federal Government client. In this role you'll be operating in a dynamic team environment with a focus on meeting quality outcomes for customers.

Operating Hours
We have both full time and casual opportunities available, required availability for the casual roles is a minimum of 20 hours per week across our operating hours.

Our operating hours are Monday to Friday between 7:30am and 7:30pm on a rotating roster with flexibility to support all of your out of work commitments.

Skills & experience

• High attention to detail
• Excellent customer service skills
• Patience and empathy towards people in difficult situations
• A team player focus, working collaboratively to exceed expectations
• Clear communication skills to customers and stakeholders
• Punctual and reliable
• Experience adhering to KPI's
• Intermediate computer skills, ability to navigate multiple screens and a typing speed of 30WPM
• Due to clearance requirements Australian Citizenship is required

Benefits

• Talent development programs designed to engage and empower you: we want to build on your strengths and experiences and provide a career pathway into our Service Desk. Continued opportunities for long term growth in IT in Australasia's largest professional IT services company!
• We offer Cert III courses in Business and/or IT to support your career pathways, covering the costs of the course as well as providing fully paid worktime to complete the course!
• Datacom offers its people the ability to make a real difference and develop their careers within a supportive environment.
• Best in class rewards and recognition program including awards and corporate retail discounts on tap
• Paid Parental Leave
• Employee referral programs - once you are in and you are loving it - you can refer a friend and get $1000!

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

If you're looking for meaningful work with genuine career progression opportunities, training and development, we'd love to hear from you.

APPLY WITH US TODAY!

#LI-DNI