Position Overview

The Design Program Manager will help our Experience Design (XD) team in Asia Pacific operate and collaborate with other global design colleagues and stakeholder teams as they develop critical experience foundations to underpin the Autodesk Fusion cloud product.

You are a systems thinker who has had experience maturing complex, global design systems and building programs to ensure that they operate efficiently. This includes identifying where connections and processes need to be established to support critical design work that is happening between teams in the USA and Asia Pacific and ensuring that these teams are well set up to collaboratively design critical components, layouts and signature experiences that are essential for success. You are equally experienced in both managing established programs, which require strong organization, communication, and task management skills, and in identifying opportunities for improvement, applying design thinking to create successful solutions.

This is a hybrid position in Kilsyth, Melbourne. You will report to Director User Experience.

Responsibilities

• Design Program Management focused on enabling the design of critical experience building blocks to form the foundation of Autodesk Fusion's device independent future
• Develop project plans, scope and schedule. Assist team members in planning, estimating, and controlling tasks. Develop action plans to mitigate risks. Identify alternative solutions
• Drive communication and collaboration across offices and time zones and across multiple teams including Designers, Engineers, Product Owners, Product Managers, Software Architects / Tech Leads, and key stakeholders within other organizations
• Monitor program to ensure completion within defined schedule, budget, and quality parameters. Prepare and distribute various reports and updates on the status of the program to multiple audiences, including executive management, functional management
• Collaborate with stakeholders to ensure satisfaction with program management services and deliverables. Work proactively to resolve critical issues. Develop strong relationships and maintain effective communication channels
• Organize program team meetings and communications to keep team members informed and engaged
• Owning and managing programs and initiatives focused on ensuring design system maturity, design efficiency, and design impact
• Promote design-focused collaboration within the PDMS XD (Design) team and with peer organizations
• Coordinating programs to help design extensions to the core Autodesk Design System
• Design and run the governance program for the extensions to the Autodesk Design System
• Work with the Platform XD Director to design programs to support team health

Minimum Qualifications

• Bachelor's degree, or equivalent experience
• 5+ years design program management experience within a software environment
• Familiarity with user-centered design practices, UX tools and techniques, and software development methods, primarily Agile
• Strong track record of managing and completing initiatives successfully
• Experience working with and influencing cross-functional teams to align goals and efforts
• Demonstrated strong writing, reporting, and documentation skills (examples may be required)
• Strong verbal and presentation skills
• Ability to travel as needed

#LI-CL1 #LI-Hybrid

Learn More

About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.

When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!

Salary transparency

Diversity & Belonging
We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

Are you an existing contractor or consultant with Autodesk?

Please search for open jobs and apply internally (not on this external site).

Konica Minolta is innovative, robust and continually evolving. From printing, scanning and copying to cloud storage and robotics, our award-winning products and solutions help companies to transform and move information faster. Our people make this possible. As a Workplace Gender Equality Agency Employee of Choice, we offer workplace flexibility, support diversity and promote events and activities to support wellbeing. We strive to create and maintain an inclusive workforce as diverse and capable as our class-leading solutions. We actively encourage women and those from diverse backgrounds to apply for our roles.

About the role
The National Manager, Service Delivery, Planning, and Coordination manages the Service Delivery relationship with Konica Minolta Customers. The role is responsible for ensuring high-level, consistent service delivery nationally, product reliability, and strong financial performance. The role provides leadership to our field service teams nationally. The role reviews and analyses the performance of our service teams using macro and micro data to ensure customer outcomes, profitability, and efficiency.

• Review and analyse financial data and provide input on improvement measures.
• Review and analyse service data to ensure compliance with company and customer KPIs, and identify and implement corrective actions when required.
• Collaborate with stakeholders to develop and implement the service strategy.
• Collaborate with service delivery teams across the regions to ensure the seamless delivery of service both during the installation and through the lifetime of the machine at the client site.
• Develop relationships with key KMI stakeholders and coordinate reporting and global strategy implementation.
• Review, analyse, and approve service pricing to ensure profitability.
• Outline policies and procedures for the service teams in the regions and oversee their adherence to the same.
• Set and review KPIs for State Service Delivery Managers to ensure target achievement.
• Engage with the regional services team to review and manage their progress against outlined targets.
• Coach, mentor and develop members of national service delivery and field service delivery teams.
• In collaboration with key internal stakeholders, work towards developing a technical training pathway for Field Service Engineers.

Who are we looking for?

• Ability to review and analyse financial and other data on a macro and micro level and provide appropriate recommendations.
• Ability to build and influence positive relationships across all levels of the business.
• Strong leadership and influencing skills.
• Print industry experience in a client service or IT related environment.
  As per Konica Minolta compliance procedures, the successful candidate will be required to undertake background checks.

As per Konica Minolta compliance procedures, the successful candidate will be required to undertake background checks.

What can KM offer you?
You will enjoy a collaborative team culture where you will be supported and empowered to contribute your ideas and identify opportunities to develop your team and yourself. We are dedicated to the values of diversity and inclusion and have a firm commitment to ethical practices and corporate responsibility.

Konica Minolta is committed to providing a working environment that is inclusive and fair to both women and men. Progressive policies such as our domestic violence policy; paid parental leave and flexible workplace policies enable our people to balance work and life responsibilities. We have been thrilled to receive a citation from the Workplace Gender Equality Agency (WGEA) as an Employer of Choice for Gender Equality 5 years in a row.

Equal Opportunities
We are committed to providing equal opportunities and actively encourage applicants from all backgrounds to apply for our roles, regardless of gender, age, sexual orientation, ethnicity, religion, or disability.
If you require any adjustments/assistance during the recruitment process, please reach out to [email protected]

Join our Team and thrive in an environment built on strong Collaboration, continuous Learning, and personal Growth. Everyday at Konica Minolta is an opportunity to share your Ideas, influence Change and engage with colleagues from diverse backgrounds and experiences.

Do you have experience in leading a team and the ability to work as part of a Resort Head of Department team?  NRMA South West Rocks Holliday Resort is seeking a Full Time Permanent, Grounds and Maintenance Manager!

What you will do:

• Attend an contribute to Head of Department meetings.
• Ensure the Grounds and Maintenance team have direction daily and receive any training and development that may be required. 
• Preparation of Grounds and Maintenance team members rosters ensuring adequate coverage as required 
• Ensure equipment such as, tools, lawnmowers and heavy equipment are serviced and maintained 
• To manage the team and all resources in a cost-effective manner and operate the department within budget. 
• Ensure and maintain a safe environment for our employees and guests 
• To wear your uniform with pride – you are happy to get your hands dirty to support you team and go the extra mile with a smile on your dial to assist our guests 
• Incidental customer service assistance with minor maintenance repairs across our caravan and camping sites, cabins, amenities and other facilities.
• Assist the team to service water park and pools - cleaning, dosing, water balance, repairs and maintenance as required
• Assist with on site projects, basic mechanical repairs and painting as required.

What you will bring:

• Experience in leading, influencing and bringing out the best in a team
• Trade qualification (or similar) s a bonus but not necessary
• Hands on experience in maintenance of plant, gardens and in operating related equipment/machinery 
• A can-do attitude and an ability to flex style depending on your ‘customer’ 
• Knowledge and understanding of basic hygiene requirements and safe working procedures.
• Be hardworking, energetic, enthusiastic and possess a high level of physical fitness.

What’s in it for you? 

At Parks & Resorts we are not just about discounts (although you do get these too). We know everyone leads a life of their own and regardless of what stage you are at we have something to suit! 

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities 
• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 
• “ME” day – one extra day of paid leave per year, called a ME Day, to use at any time during the calendar year 
• Market leading 18 weeks paid primary and 4 weeks paid secondary parental leave entitlements 
• Discounts on all NRMA insurance products including car, home & travel 
• Grow or progress your career and move around the country or across the NRMA Group's business with us. 

Know you belong:

At NRMA Parks & Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience. From First Nations peoples, to gender, age, ethnicity, sexual orientation and different abilities, we welcome people from all walks of life and embrace unique perspectives.  

Are you nodding your head as you read this?  Ready to roll up your sleeves and really make a difference?

Apply now, we cannot wait to hear from you! 

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks. 

JOB DESCRIPTION:

Abbott Diabetes Care (ADC) is helping people with diabetes enjoy healthier, active lives. Abbott’s life changing flash glucose monitoring technology is revolutionizing the way people monitor their glucose.

An exciting opportunity has arisen for an experienced CRM Marketing Manager to drive the planning, implementation and digitisation of a world-class CRM platform and program in Australia.

This role is based in Doncaster, Victoria.

Your responsibilities include (and not limited to):

• Develop and execute engagement and retention initiatives across both DTC and HCP Marketing to maximise customer lifetime value
• Contribute to the development of Customer Journey Mapping
• analysing touch points with the organisation and maximising loyalty and retention opportunities
• manage the end-to-end process from brief to execution and performance analysis
• Define/refine segmentation and testing strategies across multiple digital and offline engagement channels to optimise marketing spend and maximise consumer revenue
• establishing clear customer segmentation for the FreeStyle Libre & the Digital Health Platforms portfolio defining purchase patterns, sensor usage behaviours to maximise the customer lifecycle value
• Create automated triggers based on customer purchase behaviors, as well as content for a user-friendly marketing learning agenda
• Run A/B tests to improve the channel performance
• Define marketing metrics that allows for measurement and optimisation at each stage along the path-to-purchase
• Report on results and use insights to continuously optimise CRM program and digital marketing campaigns
• Work with stakeholders, service providers and agencies to gather functional and technical requirements and optimise day-to-day operations; ensure data meets functional requirements, system compliance and interface specifications

Who we’re looking for:

• 5 – 8 years of relevant CRM experience gained from a reputable consumer or reputable CRM or integrated agency; experience in direct to consumer, e-commerce and retail industries advantageous
• Analytical competency and knowledge of CRM planning and journey building, Customer Lifecycle Management, segmentation and building personalised preference centres
• Experience navigating large/complex/matrix organisations with the ability to lead, manage and influence a diverse range of stakeholders across multiple functions and geographic regions
• Strong analytical mindset and ability to conduct and produce post implementation analysis and reports with actionable improvements
• Excellent interpersonal skills, with the ability to conceptualise and communicate detailed CRM technical concepts to technical and non-technical audiences
• Experience working with Legal, Compliance and Regulatory Affairs with solid understanding of The Privacy Acts and Spam Acts for Australia and New Zealand

Due to the inherent requirements of the role, the preferred candidate must provide proof of full COVID-19 vaccination before commencement and maintain their vaccination status.

Abbott provides some fantastic benefits for our employees, these include:

• Wellness program
• Discounted Shares program
• Salary Sacrifice options
• Ongoing learning and development opportunities

This role will work within a team of very capable and passionate individuals committed to getting the best outcomes for the patients and the customers that we serve.

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

Abbott is committed to building a diverse workforce that values diversity across gender, age, culture, disability and lifestyle.

In order to be eligible to work for Abbott in Australia or New Zealand, you must hold current working rights with no restrictions, for the respective country applicable.

We ask that recruiters respect our internal recruitment process and PSA panel, and refrain from contacting us or referring candidates to this role.

The base pay for this position is

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

DIVISION:

LOCATION:

ADDITIONAL LOCATIONS:

WORK SHIFT:

TRAVEL:

MEDICAL SURVEILLANCE:

SIGNIFICANT WORK ACTIVITIES:

We are seeking a diligent and detail-oriented Location Confirmation Specialist to join our team. In this role, you will be responsible for confirming the location of various buildings in the city center using a smartphone camera and our proprietary app. Your primary task will be to capture and upload photos of a significant number of buildings, ensuring accurate documentation of their locations.

• Collect Name, Position (lat/lon or geotag), Attributes (TBD)
• Collect address number and its position (geotag)
• Collection (surveying) street level imagery. Just driving selected areas in a city and shooting with a smartphone (or a dedicated camera) mounted in-car
• Collection of street level images. Easily move around selected areas of the city and take pictures with your smartphone

• How to collect - by walk, bike, car, etc. - of your choice, by your car (gas will be compensated additionally)
• Smartphone, internet connection
• English Intermediate
• Common computer literacy

• Flexible schedule
• Payment for fuel
• Ready to take on a student
• Can be combined with main job
• Competitive salary

Are you passionate about helping people? Join this exciting opportunity to help out your fellow Australians!

We are hiring Customer Service roles to support our client, the Australian Passport Office, in Modbury. Be recognised and rewarded for your contributions while making a real difference to the lives of Australians.

About The Role

With access to knowledge content, extensive training and leadership support you will be helping Australians with Passport enquires looking to travel.

As a Customer Service Representative, you will be providing essential services to people across Australia on behalf of our Australian Federal Government client. In this role you'll be operating in a dynamic team environment with a focus on meeting quality outcomes for customers.

Operating Hours
We have both full time and casual opportunities available, required availability for the casual roles is a minimum of 20 hours per week across our operating hours.

Our operating hours are Monday to Friday between 7:30am and 7:30pm on a rotating roster with flexibility to support all of your out of work commitments.

Skills & experience

• High attention to detail
• Excellent customer service skills
• Patience and empathy towards people in difficult situations
• A team player focus, working collaboratively to exceed expectations
• Clear communication skills to customers and stakeholders
• Punctual and reliable
• Experience adhering to KPI's
• Intermediate computer skills, ability to navigate multiple screens and a typing speed of 30WPM
• Due to clearance requirements Australian Citizenship is required

Benefits

• Talent development programs designed to engage and empower you: we want to build on your strengths and experiences and provide a career pathway into our Service Desk. Continued opportunities for long term growth in IT in Australasia's largest professional IT services company!
• We offer Cert III courses in Business and/or IT to support your career pathways, covering the costs of the course as well as providing fully paid worktime to complete the course!
• Datacom offers its people the ability to make a real difference and develop their careers within a supportive environment.
• Best in class rewards and recognition program including awards and corporate retail discounts on tap
• Paid Parental Leave
• Employee referral programs - once you are in and you are loving it - you can refer a friend and get $1000!

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

If you're looking for meaningful work with genuine career progression opportunities, training and development, we'd love to hear from you.

APPLY WITH US TODAY!

#LI-DNI

About Aegros

Aegros is Latin for ‘Patient’. We chose this name because it speaks to our focus on the patient. Every day we strive to place the patient first by providing therapeutic plasma products they would not otherwise be able to access.

At Aegros we believe access to life saving therapeutic plasma drugs is a human right and not a privilege. In a nutshell our mission is to put the patients first through innovation.

Over 30 years we have developed our HaemaFrac™ process which enables countries to turn human plasma they collected into life saving hyperimmune products.

It's no secret that Aegros is expanding rapidly! An exciting opportunity has arisen for a Project Manager, Procurement responsible for leading the Aegros global purchasing approach and developing strategic partners for Global Capex projects.

Reporting to the Head of Procurement and Operational Readiness, this is a highly visible Procurement business partnering role that will see you work on incredible expansion projects across Asia Pacific.

• Acting as a strategic partner to the Aegros Senior Leadership and Engineering in all areas of CAPEX equipment and services procurement
• Implementing sourcing initiatives, evaluation and selection of suppliers and materials to obtain best value
• Ensuring timely delivery of compliant and commercially sound bids
• Negotiating with vendors to obtain optimum quality, schedule, cost, terms
• Advising the business regarding appropriate purchasing methods and procedures
• Providing coaching and development for the team and while driving engagement.

You will bring...

• Minimum 10 years’ experience in the Bioprocess, Plasma Fractionation or Pharmaceutical or related industries
• 6-8 years’ work in multi-disciplinary project teams
• Excellent communication skills in English, verbally and written skills

• Experience with legal contracts, financial analysis, and a track record of delivering cost savings
• Strong analytical and negotiation skills
• Be able to demonstrate pricing and cost analysis skills
• Advanced user in Microsoft Excel, procurement software and preferably ERP systems.

Here’s what we can offer you…

• An environment which allows the individual to grow alongside the company
• A role that provides the bandwidth to explore innovative solutions while keeping patients at the centre of everything we do
• The chance to work with global industry experts in an organisation where success will be defined not just on successful delivery of goals but on how they were achieved
• A multicultural environment where every voice is heard
• Competitive remuneration package which includes an annual Bonus + Employee Share Options
• Close to public transport

Interested? Apply today...!!!!

• Ensure a high level of professionalism and adhere to the company’s core values
• Contribute to creating and maintaining a positive atmosphere conducive to achieving excellence
• Convert enquiries into deals aiming to exceed individual targets by working across inbound, account management, referral and direct channels

Principle Duties and Responsibilities: 

• Provide accurate forecasting and real-time reporting
• Attempt to contact all enquiries promptly, striving to find alternative contact details when necessary
• Ensure contact with a new enquiry occurs within 5 minute SLA
• Successfully manage a large pipeline of opportunities with diligence and care, ensuring accurate contact levels and management of call backs
• Build rapport with existing clientele and prospects to encourage repeat business and lasting relationships
• Aim to overachieve against target and KPI expectations as set by the company
• Complete feedback and update reports from office providers in a quick and timely manner
• Ensure a good level of product knowledge of the flexible office sector
• Attend viewings with clients
• Work in collaboration with team members as well as individually
• Attend set provider-led after-work events and participate in networking opportunities representing Flexioffices in a professional manner and act as ambassadors for the company at all times

• Input to success through customer service delivery and system management 
• Keen level of organisation and maintaining a daily schedule 
• Lead negotiations and a consultative service delivery 
• Ensuring detailed information is input into Salesforce/ CRM 
• Building relationships within the flexible office sector 
• Ownership of the whole sales process from lead > deal > aftercare  
• Ensure pipeline and daily tasks are managed effectively  
• Confirm viewings, make pre and post tour calls to both client and provider 
• Achieve and exceed KPI's: 
• Detail orientated qualification and build rapport, encouraging long standing relationships 
• Opportunity to completed viewing 
• Completed viewing to deal 
• Price comparison and advisory support after viewing stage 
• Allocate time to outbound efforts using our existing database, Linkedin, and/or any tools provided 
• Account manage key accounts promoting enhanced listings, VRB, online portal, increased comms and beneficial payment plans 
• Nurture existing clientele to encourage growth opportunities and repeat business 
• Exploring refferal opportunities with every lead, revenue associated to fulfil this source of revenue expectation 

• Competitive salary
• Additional commission and incentives based on performance.
• 33 days annual leave (inc. of all bank holidays)
• Access to on-site Gym
• Fully paid training opportunities
• Employee Assistance Programme
• Season Ticket Loan
• Regular socials, partner events and team get-togethers and trips
• Enhanced pension package
• Supportive team-oriented culture across organisation

Who are we?

Lyka is an Australian founded pet wellness company that’s shaking up an outdated industry and paving the way for happier, healthier pets. Despite medical advancements, animal lifespans are on the decline. Today, the average pet only reaches 37% of their full potential lifespan and statistics have shown us that many suffer from dental disease, cancer, and obesity. Simply put, the status quo is not enough.

As humans, we’ve experienced firsthand the positive impact fresh wholefoods can have on our health and wellbeing, and we believe our furry friends deserve the same. We're on a mission to do just that, starting with nutritionally balanced, wholefood meals delivered direct to doors around Australia. As the world’s most sustainable pet wellness company, we’re putting pets and our planet first — one bowl at a time.

Today, we are proud to share we’ve served almost 30 million meals to puppers and their parents across Australia, and this is just the beginning. Our vision is to create multiple nutritional products, adding disease prevention meals and supplements, and expand into new markets.

Currently, we have a team of 200+ pet-obsessed and we're continuing to grow (yes, looking at you!). These carefully selected people are dedicated to building the next generation of technology and products to help empower pet parents to take control over their pet’s wellbeing.

To date, we have raised over $60M in funding from venture capital investors and pet industry insiders, who believe in our mission and ability to drive change in a stagnant industry, providing nutrition that nourishes puppers from the inside out.

Are you ready to shake things up and give pets the life they deserve? Come join our pack!

Our Mission

The time we share with our pets is being cut short. Despite medical advancements, they’re getting sicker earlier. They’re dying prematurely. The industry has it backwards — prioritising treating symptoms instead of addressing the root cause. That’s where we come in.

At Lyka, we take a preventative, holistic and personalised approach to pet care. We look at the full picture, factoring in the diet, lifestyle and environment of each individual animal.

We don’t stop at symptoms, instead we dig for the root cause. We create nutrition plans unique to each pet, because it’s not just about living longer, but living well too.

Our mission is to double the average lifespan of dogs and cats by 2050.

The Team

At Lyka, we're on a mission to transform the pet wellness industry, and we're seeking a commercially savvy Lead Product Manager to join our team. As part of our Retention squad, you'll play a crucial role in mapping the customer journey for all existing Lyka users. Your focus will be on understanding every touchpoint, identifying challenges, and devising actionable strategies to minimise churn and boost revenue.

In this role, you'll have the opportunity to redefine and elevate our product strategies, ensuring that we adhere to the highest standards of product management excellence. Collaboration will be key, as you work closely with our customer experience, product, service design, and engineering teams to develop and execute growth initiatives.

If you're ready to make a significant impact in the pet wellness industry and drive positive change, we want to hear from you!

What You'll Do:

Craft a winning product strategy that aligned with our company's growth and revenue targets, keeping customer needs at the forefront.

Innovate the digital customer journey by identify and prioritise opportunities to enhance the digital customer journey through thorough research, data analysis, and user experiments.

Drive agile product development processes, from conceptualisation to launch, focusing on continuous improvement and efficient delivery.

Collaborate with our data team to develop real-time reports and statistical models, leveraging data insights to drive product initiatives.

Track key performance metrics to measure product success and ensure visibility across the organisation, especially in terms of retention metrics.

Work closely with stakeholders across various departments to align product initiatives with business objectives and strategies.

Regularly present findings and growth recommendations to executive leadership, influencing strategic decisions.

Demonstrated experience in product leadership within a high-growth startup, with a track record of improving digital experiences and conversion rates.

Direct experience working on retention initiatives within software products.

Proficiency in analytical tooling and tag management software, with experience in running experiments and split tests.

Solid understanding of agile development approaches and design principles, with experience collaborating with technical teams.

Ability to prioritise and manage multiple tasks effectively to maximise short-term and long-term value.

Experience coaching, mentoring, and growing junior product managers, with a structured approach to raising product management capabilities.

Comfortable operating in a fast-paced, ever-changing business environment.

Passion for Dogs: And, of course, a love for dogs is a must!

Nice to Have:

SEO Experience: While not essential, experience in SEO is highly regarded.

• Work in a fast-growing start-up, experiencing what goes behind the scenes to sustain hyper-growth for a start-up with a physical product!
• Growth and Development – Lyka is growing extremely quickly, which means you will have the opportunity to experience different challenges every day and progressively acquire more responsibilities as our facility and team expands. We provide an annual L&D budget for you to continue your personal development.
• Work for a sustainability focused company – we care about the health of our dogs and our planet. We’re proud to be Australia’s only carbon-negative and plastic-negative pet company and we’re always looking at ways for us improve sustainability practices.
• Be part of a diverse top talent team, coming from widely different backgrounds and geographies.
• 12 weeks of paid parental leave for primary and secondary carers, along side 2 weeks of miscarriage leave in the first twenty weeks. We also offer 18 paid weeks to both primary and secondary carers if you have been at Lyka for over two years.
• Wellbeing assistance & tools to take care of your mental and physical wellbeing so you can do your best work.
• Flexible working: work from where you get your best work done. We have pet-friendly offices and industrial kitchens in Sydney and Melbourne.
• Pupper parent support to care for your furry friends – flexible arrangements for new pets, pet-friendly offices, discounts, and financial allowance for dog training & care to help them live their best life!
  

We are committed to building inclusive and diverse teams

Lyka is an equal opportunity employer devoted to providing a working environment that embraces and values diversity and inclusion. We celebrate diversity, are devoted to creating an inclusive environment for all staff and encourage people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at the time of application.

Job Title

Job Description Summary

Job Description

Job Description

The purpose of the Facilities Manager role is to manage a portfolio of assets, ensuring a consistent standard and best practice approach in the delivery of Facilities Management services.

About the role:

• Manage site operations, including scheduled and ad-hoc works, to ensure continuity of property services with minimum disruption to client business operations.

• Manage and control budget and cost expenditure to contractual requirements for facilities management operations, for both preventative and reactive maintenance works at nominated sites.

• Monitor and implement asset management and ensure all preventative maintenance services are captured and delivered in accordance with environmental and safety guidelines / legislative requirements and site asset requirements.

• Conduct property condition audits as per contract requirements.

• Identify and support implementation of cost saves, innovation, and best practice.

• Ensure that safety measures and systems are implemented in accordance with relevant legislation, policy, compliance, and customer safety requirements.

• Identify hazards and conduct risk assessments for the tasks associated with the works.

• Proactively conducts regular stakeholder meetings to drive engagement, collaboration, and continual improvement through shared learnings.

• With a focus on client experience, effectively manage all client, landlord and supplier partner relationships.

• Manages the budget and financial performance of the portfolio.

• Provides input into annual FM budget preparation and quarterly forecasts.

About You:

• Minimum 2-5 years’ experience as a facilities Manager – both non-technical asset type and technical asset type

• Knowledge of software systems relative to commercial property

• Excellent communication and interpersonal skills

• Excellent attention to detail skills

• Excellent time management skills

• Ability to obtain clearance is a must.

Why join Cushman & Wakefield?

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day.

We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. As part of our ongoing commitment to RAP, Aboriginal or Torres Strait Island Islanders are highly encouraged to join us!

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

Business Development Manager – Newcastle

Description

About The Role

We are seeking an experienced hands-on Business Development Manager to join our sales team. The ideal candidate will be responsible for identifying, developing and maintaining strong and trusting business relationships in the territories covering the Central Coast, Newcastle and up to Coffs Harbour. We already have established relationships in these areas and are looking to have a professional give these clients more focus as well as building new relationships.

The successful candidate would ideally live in or around Newcastle or the Central Coast, as this is where the majority of the clients are located and therefore where the majority of your time would be spent. There would be a requirement for regular visits to our flagship showroom and head office which is located in Sydney. Particularly so during your on-barding.

The Business Development Manager will be instrumental in managing a large list of clients across many market segments from architects to landscape architects, to interior designers, landscapers, and builders. It is your responsibility to seek out where the most opportunity lies. Your personality, effective self-management, motivation and follow through are what will make you successful.

Skills and Experience

• A natural interest and ability in building strong and trusting relationships with people
• The ability to confidently manage client relationships and general day-to-day enquiries
• Great attention to detail in handling business development leads and managing projects from lead to delivery
• An interest in architecture and design
• The ambition to grow and develop existing client relationships through exceptional service and product counsel
• Experience with CRM software a bonus (e.g. Salesforce)
• Ability to work remotely for periods of time, building structure and driving momentum
• Understanding of sales principles and ability to deliver excellent customer experience
• Strong (verbal and written) communication skills with an ability to build relationships

Responsibilities

• Provide after-sales support to retain great relationships
• Ensure prompt and accurate responses to clients’ queries
• Build strong client relationships, through regular communication
• Creating customised sales plans for key clients
• Promote new products/services to existing customers

Benefits

We offer excellent salary and benefits package, with opportunities for career growth and development. Our benefits package includes:

• Competitive salary and incentive program
• Great working culture
• Car/ or car allowance, laptop and phone
• Company-sponsored events and activities
• Enhanced parental leave
• Employee assistance program
• Employee discounts

About the Company

We are a leading supplier of architectural surfaces and outdoor furniture across Australia, New Zealand and California (employing around 130 people), dedicated to providing remarkable products and exceptional service to our customers in the Architecture and Design industries. We are passionate about investing in our people and providing them with the resources and support they need to grow and succeed.

Our core values of Best Idea Wins, Play as a Team, Be Curious, Get Fired Up, and Take Pride are deeply ingrained in our culture. We believe that by fostering these values, we can achieve outstanding results for Eco Outdoor and drive a positive employee experience.

Last year was our most successful year yet off the back of sustained growth in all markets which is expected to continue, so the future is bright for the business.

How to Apply

If you would like more information before you apply, check out our website: www.eco-outdoor.com or check us out on LinkedIn, or Instagram.

Recruitment agencies - No thanks. We've got this one covered!

Please note we require full permanent working rights for this position.

Become part of our Passionate, Collaborative & Inclusive team 

• Make a difference by inspiring and driving a sustainable water future.  
• Chatswood based (brand new offices!), hybrid work environment, immediate start, F/T Perm 

About us: The Australian Water Association (AWA) is a national not-for-profit organisation and Australia’s biggest water network. Our Purposeis to inspire and drive a sustainable water future.  We work with almost 400 volunteers to provide opportunities for our members to Share, Connect and Inspire through our networks, events, programs and content. We also contribute to the Sustainable Development Goals (SDGs) in our region through our International Program.

This is a wonderful time to join our innovative organisation as we continue to invest and digitally transform into a truly member centric organisation, and you will have an opportunity to contribute to shaping this and making a difference.  

The opportunity:  

• Be part of a dynamic Events, Awards and Digital team showcasing innovative Australian water knowledge and technologies on the national and international stage. 
• Manage and deliver premium in-person, digital and hybrid events in Australia including multi-day and multi-stream conferences, exhibitions, and webinars. 
• Manage the end-to-end production of national and state-based events; everything from program curation and development, managing and engaging with Committees, suppliers, venues, and catering, organising relevant technology requirements and maintaining sponsor relationships, through to financial management and post event reporting. 
• Manage end-to-end delivery of Australian delegations to attend and exhibit at international conferences and exhibitions (e.g. Vietwater) (possible international travel opportunities)  
• Contribute to the achievement of the United Nations Sustainable Development Goals (SDGs) in our region. 

We strive to foster a ‘One AWA’ culture by connecting and working closely with our colleagues, this means collaborating with our Member Engagement Managers in each state/territory to produce and deliver major state-based events. You will also work closely with other members of the broader AWA team on a range of projects. 

What you’ll need to succeed: 

• 1-2 years’ experience in an Event Manager or similar role with demonstrated ability to manage events and exhibitions from conception to delivery.  
• Can-do attitude with a willingness to learn.  
• Appreciation of diversity and cultural sensitivities working with international partners  
• Digitally savvy with proven experience delivering hybrid and digital events.   
• Ability to work with volunteer committees to deliver an event.  
• Self-starter with commitment to the team’s overall success  
• Ability to work across multiple projects simultaneously.   
• Excellent communication and collaboration skills An easy, helpful manner and a calm, unflappable approach will also prove very useful! 

Why you’ll love working with AWA: We’re a diverse collection of people who have come together because we share a common goal to inspire positive change. Our team are supportive and we have an open-minded, forward-thinking, and inclusive culture. We offer a range of employee benefits including flexible work arrangements and a hybrid work environment, time off in lieu, a focus on your professional development and mentorship opportunities, wellbeing initiatives, birthday leave and salary packaging. 

Diversity, Equity, and Inclusion:  We are committed to ensuring diversity, equity, and inclusion throughout our organisation and celebrate difference in all that we do.  

We believe our people are our greatest asset and by supporting and incorporating their diverse talents, knowledge, perspectives, and experiences, we can strengthen our relationships with our members and influence real change.  

We are committed to building a team that represents a wide variety of backgrounds, perspectives, gender, skills, abilities and locations.  

To apply: Please provide a covering letter specifically addressing the selection criteria together with your CV by no later than Monday 4 March 2024

Here’s a bit about us:
Our community of passionate customers, known as Angels, empowers gifted independent winemakers in Australia and New Zealand. In exchange, Angels gain exclusive access to superb hand-crafted wines at incredible prices.
Our innovative approach addresses key challenges faced by talented winemakers, providing them upfront funding, distribution channels, and direct connections with consumers. By streamlining the sales and marketing approach, Naked Wines delivers exceptional value to our customers and supports 65 independent winemakers. Talented, hard-working small business owners who in turn, support growers, farmers and their own local communities.

Naked Wines Australia is based in Manly on Sydney’s stunning Northern Beaches (and remotely too) and of course, you can be assured there is great wine flowing!

We believe in:

• Doing the right thing
• Generating extreme customer loyalty…
• Which generates cash, which can be reinvested in growth…
• Which attracts the best people and the best suppliers

As a leading player in the direct-to-consumer wine market, Naked Wines is reshaping the way Australians and Kiwis wine. If reading all that fires you up, then you’ve found the job for you!

What’s the role?

At Naked Wines, Customer Service Team lead means you’re 2IC (2nd in Charge) of, and responsible for the largest team in the organisation; all inbound and outbound customer service, Customer Happiness Team: CHT. 

The primary aim of the team is to help and educate our amazing customers (we literally call them Angels), to get the most out of being a Naked Wines Angel - Spreading the ‘Naked word’ with a proven track record of great service, keeps our Angels coming back for years to come.

Reporting directly to the Head of Operation and Service, you’ll be responsible for the day-to-day running of the service team; motivating, training, and assisting in offering strategic direction.

Responsibilities:

Leadership and Team Management:

• Lead and inspire a team of customer service representatives, fostering a high-performance culture and ensuring a positive work environment.
• Manage and support the team in their day-to-day responsibilities, providing guidance, coaching, and feedback.
• Develop and implement training programs to enhance the skills and knowledge of CS team members.
• Set performance goals, conduct performance evaluations, and address any performance issues or conflicts.

Customer Service Operations:

•  Oversee all customer service operations, ensuring the timely resolution of customer inquiries, complaints, and issues.
•  Monitor customer interactions and guide CS team members on handling complex or escalated cases.

Customer Experience Enhancement:

• Work closely with other departments to improve the customer experience and resolve any systemic issues impacting customer satisfaction.
• Identify trends and patterns in customer feedback and proactively implement solutions to address them.

Communication and Reporting:

• Act as a point of contact for escalated customer issues and provide timely and appropriate resolutions.
• Prepare and present regular reports on customer service metrics, team performance, and customer feedback to HOS
• Communicate effectively with internal stakeholders, providing updates on customer service operations, challenges, and improvements.

Who are you?

• Dynamic, motivated and results-driven people manager 
• Ambitious, creative, a problem solver who knows how to push the envelope to deliver results
• Negotiation and motivational skills 
• Passionate about delivering an outstanding experience for both team members and customers alike 
• Thrives on working in a fast-paced environment 
• Innovative and always looking to challenge the status quo
• Team player
• Good sense of humour

We’ll love you because you:

• Enjoy working as part of a team with a flexible and service-focused approach
• Can exercise good judgement and discretion
• Have a strong knowledge of events, functions and internal Naked Wines processes
• Can manage multiple projects/events at once
• Have your finger on the pulse by being proactive in either contacting customers and/or are innovating ways in which to build events for inbound contacts

Salary

• Base Salary $68,000 + Commission Structure + Super + Employee Share Scheme

• Competitive Salary
• Attractive Performance based bonus plan
• Long Term Incentive Program (Employee Share Scheme)
• Monthly Wine Allowance

Our Company

At Histopath, we’ve assembled a team of specialist pathologists, scientists, and innovators – all committed to delivering the best possible patient care. For 25 years, we’ve been trusted by clinicians and their patients. Today we’re the largest pathology practice in Australia, founded and still owned by pathologists. We’re pioneering advances in digital pathology and artificial intelligence that will revolutionise how we diagnose and treat diseases. All in aid of a future that’s clearer – for our patients, their doctors and their families.

We prioritise our values:

• Teamwork – leveraging individual strength to achieve our objectives and to foster a supportive and collaborative culture – which is results driven
• Accountability – we take ownership and are responsible for our actions, we honour our commitments and strive to create a culture of high performers
• Integrity – having strong ethical principles in all our tasks and interactions
• Continuous Improvement – we strive to continuously enhance our processes and our service we offer to our doctors, clinics, hospitals and patients

The Opportunity

We have an exciting opportunity to join our team as a Histology Manager. In this role, the successful candidate is responsible for overseeing the day-to-day management of the Histology laboratory including but not limited to operational management, quality assurance, staffing, workflows, time management, technician training, equipment maintenance, vendor agreements and more.  You will be a LEAN advocate and ensure the laboratory follows all LEAN principles.    

Key responsibilities:

• Train new team members in LEAN practices, time management, and prioritisation. 
• Identify and address value stream waste, applying LEAN principles for waste reduction. 
• Document LEAN progress using metrics and visuals. 
• Lead, manage and supervise the laboratory team including recruitment, workforce allocation (rostering), and facilitation of team meetings, performance management issues and participation in any disciplinary matters. 
• Maintain a department environment which promotes cooperation between co-workers.     
• Establish and maintain all laboratory records in accordance with specifications. 
• Ensure that all equipment within the Laboratory is functioning properly and ensures that all personnel is educated on proper techniques of operation. 
• Provide technical expertise regarding problem solving and manages specimen discrepancies including investigating, retraining and resolving, documenting and notification to the COO. 
• Develop and implement laboratory operating policies and procedures including the laboratory quality control program and adhere to ISO and NPAAC requirements.    
• Demonstrate a strong sense of professional ethics and immediately brings to the attention of the COO suspected errors that might impact patient care. 
• Participate in the safety training program of the company and makes certain that staff are properly trained. 
• Expand the laboratory portfolio by helping to develop new research projects and proposals. 
• Recommend measures to improve testing procedures, use of equipment and any need for new equipment.   

Requirements

• Tertiary Degree in Medical Laboratory Science or equivalent.
• Minimum of 5 years' experience in a Histology laboratory.
• Minimum 3 years of Supervisory experience required.
• Ability to organise and prioritise workflow to meet the company’s and client requirements.
• Experience with purchasing and consumable levels within agreed budgets
• Ability to consistently maintain compliance with Histopath’s standard operating procedures at all times.
• Demonstrated commitment to excellent customer service with a high level of interpersonal and communication skills and the ability to develop and maintain strong collaborative relationships with internal and external stakeholders with a diverse range of people at all levels.

What we offer:

• Competitive remuneration based on your experience.
• A strong support system of passionate co-workers who are driven to succeed.
• An opportunity to be part of a company that is a leader in its space.
• A highly transparent leadership team.
• Development opportunities and career growth.
   

Are you ready to join our team and help take our company to the next level?  If so, please ensure you attach a cover letter and resume to your application.  We look forward to meeting you! 

Please note only short-listed candidates will be contacted.

Are you passionate about helping people? Join this exciting opportunity to help out your fellow Australians!

We are hiring Customer Service roles to support our client, the Australian Passport Office, in Modbury. Be recognised and rewarded for your contributions while making a real difference to the lives of Australians.

About The Role

With access to knowledge content, extensive training and leadership support you will be helping Australians with Passport enquires looking to travel.

As a Customer Service Representative, you will be providing essential services to people across Australia on behalf of our Australian Federal Government client. In this role you'll be operating in a dynamic team environment with a focus on meeting quality outcomes for customers.

Operating Hours
We have both full time and casual opportunities available, required availability for the casual roles is a minimum of 20 hours per week across our operating hours.

Our operating hours are Monday to Friday between 7:30am and 7:30pm on a rotating roster with flexibility to support all of your out of work commitments.

Skills & experience

• High attention to detail
• Excellent customer service skills
• Patience and empathy towards people in difficult situations
• A team player focus, working collaboratively to exceed expectations
• Clear communication skills to customers and stakeholders
• Punctual and reliable
• Experience adhering to KPI's
• Intermediate computer skills, ability to navigate multiple screens and a typing speed of 30WPM
• Due to clearance requirements Australian Citizenship is required

Benefits

• Talent development programs designed to engage and empower you: we want to build on your strengths and experiences and provide a career pathway into our Service Desk. Continued opportunities for long term growth in IT in Australasia's largest professional IT services company!
• We offer Cert III courses in Business and/or IT to support your career pathways, covering the costs of the course as well as providing fully paid worktime to complete the course!
• Datacom offers its people the ability to make a real difference and develop their careers within a supportive environment.
• Best in class rewards and recognition program including awards and corporate retail discounts on tap
• Paid Parental Leave
• Employee referral programs - once you are in and you are loving it - you can refer a friend and get $1000!

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

If you're looking for meaningful work with genuine career progression opportunities, training and development, we'd love to hear from you.

APPLY WITH US TODAY!

#LI-DNI

PaidRight exists to restore trust between employers and employees when it comes to pay. We envision a world where employee payment compliance is a given and payroll data drives business optimisation.

We are a small, well funded company that services some of the biggest names in the country and are currently looking for people to join our exciting team.

What you will do: 

• Conduct high level reviews of industrial relations legislation and instruments, particularly modern awards and enterprise agreements 
• Ability to identify ambiguities in industrial instruments and translate to simple questions/understanding 
• Implement and maintain databases with relevant industrial relations regulatory changes, legal cases and court decisions
• Improve on processes and databases
• Create content for industrial relations updates for online distribution
• Host industrial relations introduction sessions for new employees 
• Collaborate across teams and assist understanding of industrial relation laws

• Bachelor of Law 
• 2 years experience 
• Proven ability to interpret and apply legislation
• Proactive and able to work independently as well as part of a team
• Excellent attention to detail 
• Excellent written and verbal communication skills

We are a young scale-up with plenty of space for career development. You will be given every opportunity to learn and grow in a fast paced, growing company. We like to be social by having team lunches, dinners and our quarterly strategy sessions usually involve great social and cultural events.

Combining execution and strategy, Our Strategy and Business Operations (BizOps) team work on high impact and high priority projects across Open. This requires an extremely high performing generalist capable of taking complex, multi-dimensional problems, coming up with solutions and executing them across the business.

About Open
Say hello to insurance that works wonders. At Open, we're on a mission to provide the best insurance experiences, at the best price, for the world. Insurance is one of the world's least digitally mature industries - for years it's remained confusing, paper-based and heavily intermediated. We launched in 2016 to build a global, AI-powered platform that digitises the entire insurance process, making it transparent, less costly and more reliable.

Our team thrive on solving problems to revolutionise insurance and have a ‘no excusesʼ attitude when it comes to putting our customers first. We have a high performing team and an open and enabling culture that attracts the best creative and critical thinkers. Join us and letʼs build the future of insurance together.

About The Role
We created the BizOps team at Open to assist in defining and driving, operational and organisational improvements across Open. It operates like an internal consulting group that works on a range of critical projects and issues and sees them through to implementation.

What you'll be doing:

• Optimise and create bulletproof processes across all areas of Open
• Helping answer strategic questions such as our operating model, new products and markets
• Performing analysis on our operations, and driving insight to help us optimise various parts of our business
• Owning projects that will enable us to expand operationally into new international markets

Requirements

• Bachelor degree or higher
• Problem solving skills - you're able to see complex problems, break them down and solve them in a logical and analytical way
• Clear communication skills - you're able to clearly articulate your thoughts to stakeholders at all levels
• Transparent - you challenge respectfully, share insights freely and own your mistakes‍
• Passionate - you've got high energy to build a leading insurance company
• Resilient - you can stay collected and remain effective at all times
• Focused - you can keep your eyes on the prize, even when there are a million competing priorities
• A high achiever - you've always been able to generate success

You'll be expected to work autonomously and with teams. You will be expected to get things done, and be able to point to your impact.

You'll have some (but not necessarily all) of the experiences described here:
You have ~1-2 years of experience at a top-tier management consulting firm, engineering firm, law firm or investment bank with a proven bias to execution

~1-2 years of experience in a similar Business Operations role at a high growth startup


Why Open?
It's an exciting time to join Open Technology Services AU and be part of a tech company going through a hyper-growth phase. We provide our team with:

• Highly competitive compensation, including share options - we believe in paying people what they're worth and having everyone in our company share in our success
• High levels of autonomy and trust so you can do your best work
• Growth opportunities internally - as you grow, your role can too
• Flexible working - we are about impact, not time at your desk. We encourage freedom and responsibility, including the ability to work from anywhere
• Annual allowance for professional development - use it towards a gym membership, professional coaching, a conference. Whatever matters most to you

We're proud to be an equal opportunity employer that celebrates diversity and are committed to providing an inclusive environment for all employees.

Lastly, Open is a high-performing team that strives to achieve brilliant things every day and we encourage you to apply even if your experience doesn't exactly match the job description. We're looking for people who are intellectually curious, courageous, innovative and passionate. Our culture is truly open, we're continuously challenging each other to live our values, and aren't afraid to raise questions when we fall short. Most importantly, Open is for those that want to create change and have an impact. If that sounds like you, apply for this role and let's build the future of insurance together.

We’re seeking expressions of interest from Registered Nurses, Occupational Therapists or Physiotherapists with at least five (5)+ years’ experience in people management, quality management or clinical management within the residential aged care sector (above and beyond initial 5+ years aged care experience) for potential future roles.

Australian Healthcare Associates (AHA) is Australia's largest health and human services consulting firm. We're currently tendering for additional work to undertake Residential Aged Care assessments of residents in aged care facilities on behalf of the Australian Government Department of Health and Aged Care.

The work will involve you leading a team of experienced aged care professionals who will be visiting aged care facilities to assess residents using the Australian National Aged Care Classification (AN-ACC) assessment funding tool. You will provide in-field support to assessors to ensure the quality and consistency of assessments, plus develop assessor support and quality assurance mechanisms.

On offer:

• Very attractive salary - $130,000p.a. + 11% superannuation.
• Permanent full-time role.
• Involvement in the recruitment and onboarding of assessors in your allocated area.
• Support from an administrative assistant to manage the scheduling of assessments and team rostering.
• Full training provided in the use and application of the AN-ACC assessment tool.

About the position:

• Provide in-field clinical support to a team of assessors to assure consistency and quality of assessments.
• Manage performance and ongoing training requirements of assessors.
• Collaborate with other Area Managers and share learnings to ensure continuous improvement.
• Provide regular updates and data reports on team.
• Travel within your allocated area.

Required:

• 5+ years’ experience in people management, quality management, or clinical management within the residential aged care sector (above and beyond initial 5+ years aged care experience).
• Current, unrestricted AHPRA registration.
• Intermediate to advanced IT skills particularly in Excel.
• Excellent writing skills including report writing.
• Must have a valid driver’s license and reliable car for travel.

If you have the necessary skills and experience and are interested in working with us, then we'd like to hear from you now.

To Apply please upload the following:

Your CV - specifying each employer, your role, experience with varying health conditions and residents with different backgrounds, as well as the assessment frameworks/tools you have used. Please also provide the year of study for all relevant qualifications and if you have a proficiency in a language other than English.

and a 300-word blurb. We’d like to know a little more about you (more than we’d get from a CV). Tell us about your passion for aged care, the approach you take to engage with residents and make swift, yet clinically sound judgements. What your experience has been in leading and mentoring teams, including how you balanced that against the need to manage performance and the quality of work.

Applications close Friday 1 March 2024

If you have any questions or would like additional information, please email: [email protected]

All applicants must have full Australian working rights.

Further information about AHA is available at our website: www.ahaconsulting.com.au

Agency applications will not be considered.

AHA is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We support flexible and accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously, and linguistically diverse people, young people, older people, and people who identify as gay, lesbian, bisexual, transgender, intersex, or queer. All are encouraged to apply.

At We Are Social, people are our strongest asset. As a leading global social media agency, we thrive on creativity, innovation, and collaboration. We believe in fostering an inclusive and positive work culture, and we need someone exceptional to champion our people and drive our culture forward.

As the People & Culture Manager at We Are Social, you'll be at the forefront of managing the dynamic needs of our people and culture. Your responsibilities will encompass developing initiatives to attract and retain top-tier talent, all while cultivating a high-performance culture that aligns with our values.

Given the nature of our business, common sense, adaptability and resilience are key attributes we value. The ever-changing demands from our clients require a solution-oriented and 'can do' approach, picking up new projects and being accountable for their success.

The ideal candidate will thrive on creating a positive atmosphere, instilling a sense of pride and togetherness within the team. With a creative eye and a knack for understanding what motivates people, you’ll set the stage for success in generating Ideas Worth Talking About.

KEY DUTIES INCLUDE:

HR Strategy & Administration

• Set and manage the implementation of the HR Strategy for Australia
• Collaborate with our global offices to ensure alignment and knowledge-sharing
• First point of contact for all HR-related queries
• Administer HR documentation, ensuring that all filing systems are up to date including offer letters, contracts, right to work and benefits information
• Conduct exit interviews and compile and consolidate data

Talent Acquisition & Onboarding

• Execute the strategy for recruitment and selection
• Manage the end-to-end recruitment process, talent pooling, strategic sourcing, selection, contract generation and induction
• Ensure a seamless onboarding process for new hires
• Develop creative strategies to build our employer brand 
• Develop and manage Internships programs

Culture Leadership

• Nurture and enhance our unique workplace culture, ensuring it remains vibrant, inclusive, and aligned with our values. 
• Be the driving force behind initiatives that promote employee engagement and satisfaction, developing initiatives to foster company culture, enhance working relationships, and foster collaboration and team spirit e.g. team building activities, mentoring and buddy programs

Training & Development

• Work closely with department heads to identify training and development needs.
• Implement programs that support professional growth and skill enhancement, fostering a culture of continuous learning.
• Develop and maintain We Are Social’s training calendar, including both technical training and knowledge-sharing sessions, and soft skill training 

Performance Management

• Support department heads to implement performance management process.
• Provide guidance on goal setting, feedback, and career development, contributing to a high-performance culture.
• Provide HR support around performance management issues
• Act as a trusted advisor to employees and management, handling confidential matters with sensitivity and diplomacy. 
• Proactively address any concerns and maintain a positive work environment.

Diversity, Equity, and Inclusion

• Drive initiatives that promote DE&I across all aspects of our organisation. 
• Ensure a fair and inclusive environment where everyone feels valued and heard.

JOB SPECIFIC REQUIREMENTS

• 3 to 4 days/week availability. Hours can be spread across the week as required.
• Masters degree in HR, business or similar 
• At least 4 years experience in HR or People & Culture Manager or similar role in a fast-paced and creative environment.
• In-depth knowledge of AES/Australian HR policies and best practices.
• Strong communication and interpersonal skills with the ability to build relationships at all levels.
• Demonstrated ability to drive cultural initiatives and engage employees.
• Experience in talent acquisition and onboarding processes.
• Understanding of performance management and employee development strategies.
• Passion for promoting diversity, equity, and inclusion in the workplace.
• Australian working rights and currently located to Sydney

ABOUT WE ARE SOCIAL

We Are Social is a socially-led creative agency operating globally at the forefront of marketing and culture. We are the world's leading social specialist network: Over 1300 social experts in 19 offices around the world proving the power of social thinking to drive business value. We help brands immerse their stories in the real conversations their audience are having. We generate sharp strategies and inspiring campaigns, based on social insights for forward-thinking brands like Samsung, TikTok, Audi, Mastercard, Kayo, PWC and Colgate.
We’re focused on creating ideas worth talking about. How do we do that?

• We put social thinking at the centre of what we do.
• We connect people and brands in meaningful ways.
• We create ideas worth talking about.
• We Are Social.

Here in Sydney, we are a group of people from different walks of life, united by a passion for popular culture. We Are Social is an equal opportunity employer, we value diversity of thought and experience at our company. Learn more about our culture and our work.

INTERESTED?

Are you interested in the opportunity you just read? You can apply by sending us your CV. If you have any questions, don’t hesitate to contact Sangita de Jong (People & Culture Manager at [email protected]). You can apply by sending us your CV. In the interview process, you will meet, among others, Cristina Forlani (New Business & Marketing Director) and Suzie Shaw (CEO)