We are seeking an experienced Senior Product Commercialisation Manager (Rich Media
& Display) to create profitable, high quality, relevant and compelling display and rich media led product solutions across Nine’s digital portfolio that drives revenue generation through the sales teams.

You will be responsible for delivering new market-leading solutions, embedding them within Nine’s broader product set and supporting the sales function in generating revenue from display and rich media.

Day to day you will:

• Identify opportunities to improve commercialisation of Nine’s digital assets through display and rich media led initiatives 
• Partner with a diverse set of stakeholders across Sales, Nine Powered, Campaign Operations, Pricing & Inventory and Editorial to design and manage the roll out for new display and rich media led products 
• Work with Trade Marketing to produce product-specific go-to-market materials and position them effectively in market
• Provide product ‘playbook’ specs and resource material into Powered and Trade Marketing to support their creation of go-to-market materials
• Partner with the Product team to develop commercially optimized products as the websites and apps in Nine’s portfolio are evolved
• Source, onboard and manage the commercial relationships with new rich media vendors to strengthen Nine’s rich media and display based offering where appropriate

This is an exciting opportunity for a Property Manager to join our growing Real Estate Management Services team in North Sydney. We are looking for a driven and passionate candidate with recent experience in a commercial property management.

This key role will be responsible for the property management of a diversified portfolio of assets located on the North Shore including commercial office, industrial and retail. This portfolio will see you develop your existing property management knowledge, as well as expanding your understanding of all aspects of management services. You will build strong relationships with clients and relative stakeholders, ensuring business objectives are met, and expectations are exceeded.

You will successfully achieve this by undertaking the following key tasks:

• Manage daily tenants matters, respond to all incoming requests, assist in resolving issues.
• Implement and maintain orderly lease administration, financial management procedures and overall reporting
• Control the collection and reconciliation of monies, including rentals, outgoings, and recoverable costs in conjunction with strict arrears management practices.
• Prepare operating and capital expenditure budgets, involving other key stakeholders in annual budget development where relevant.
• Manage all internal and external audit processes.
• Negotiation of new leases and lease renewals as instructed by client in accordance with Work process flows.
• Liaise with client’s solicitors to facilitate the preparation of appropriate lease and licence documentation as approved.
• Participate in the maintenance of a detailed property database providing summary details of property leases.
• Put together service contracts, coordinate property risk assessments and carry out property inspections.
• Oversee Facilities Manager, assisting with repairs and maintenance works.
• Assist with the development of tenant retention and satisfactory initiatives.

As Front Office Duty Manager you will be responsible for managing operations for the Front Office department; and the hotel in the absence of the Heads of Departments.  Reporting directly to the Front Office Manager you will be working closely with Housekeeping, Maintenance, Food and Beverage departments to deliver brand standard rooms, product and services while ensuring the safety and security of the resort and guests.

You’ll lead by example and provide excellent customer service, attending to guests and visitors in a friendly and professional manner. You’ll be rostered to meet the peak and flow of business demands that will have varied shifts including mornings, evenings, weekends and public holidays. 

Your duties will include:

• Oversee operations and maintain a highly visible presence in Front Office and guest contact areas
• Ensure all organisational policies, procedures and guidelines are adhered to.
• Review arrival lists and anticipate guest needs. Liaise with all departments to ensure exceptional guest service.
• Address and resolve major complaints. Communicate problems to management and advise steps taken to resolve.
• Manage any emergency situations, leading the staff, responding and conducting detailed Incident reports.
• Maintain a high level of product and service knowledge.
• Operate communications equipment and use rooms’ computer program as required. Respond to and process incoming correspondence.
• Maintain Duty Manager’s log book and liaising with department heads on various issues and complaints.
• Assist the Front Office Manager

Customer Support Customer Service | Winter Closing date: 07/04/2024 Our Customer Support team are a fountain of knowledge with their fingers on the pulse when it comes to all things Thredbo. The Customer Support Team is dedicated to delivering exceptional customer service and are the gurus at selling lift, lesson and rental passes to our guests online and over the phone. This role is designed to provide our guests with outstanding customer service ensuring their Thredbo experience is unforgettable before they even get here. This role requires excellent communication skills and adaptability to the rapidly evolving nature of the Guest Services environment. You will demonstrate accurate resort knowledge and effectively upsell all aspects of the resort and the wider region. The key part of this role is to ensure the guest always remains your primary focus and all interactions are at an exceptional standard of customer service. Perks: Team member perks – 50% off bring a friend vouchers Free staff pass Discounted retail and seasonal rental packages Discounted snowsports and mountain biking lessons Access to our Thredbo Leisure Centre, tennis and golf course Discounted accommodation at Rydges, QT and more 20% - 50% off at our food and beverage venues $2 Tickets at Event Cinemas and Moonlight Cinemas If you’re up for an exciting opportunity to: Multi-task, working in a fast paced and rapidly evolving environment Effectively provide customer service with professional phone manner and great tone in emails Easily hold a discussion and ask questions to diagnose the customer’s issue … with your experience and skills in: Display excellent communication skills, both written and verbal Use Microsoft suite proficiently & show advanced computer skills Manage tasks and responsibilities autonomously Experience in tourism-based customer service or information desk Experience in a call centre environment Skills in the RTP operation System Previous resort experience Experience in the standard suite of Office software systems About our Team Thredbo isn’t just a job, it’s an experience. Whether you’re searching for a job or a career, Thredbo has it all. Ride and explore the mountain with an included staff pass, soak up Thredbo’s famous après atmosphere and be in the thick of some of Australia’s best on and off mountain events. Joining our team means you are a part of EVT, one of Australia and New Zealand’s leading experience companies. With access to a range of perks and discounts for you to enjoy at Thredbo and across EVT experiences. Your time at Thredbo could easily lead to a lifelong career with possible opportunities across our brand spanning Entertainment, Ventures and Travel. Join a team that is strongly committed to preserving, protecting, and prioritising our unique alpine environment. We take pride in our long list of environmental initiatives and embrace…

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Posted: 08/01/2024 Closing Date: 08/02/2024 Job Type: Permanent - Full Time Location: NSW Job Category: Logistics, Supply & Transport,Manufacturing & Industrial,Sales Applied Industrial Technologies is a global industrial distribution company.  We partner with over 4,000 world-class manufacturers and we are an industry-leading, value-added distributor of a variety of innovative and reliable industrial products.  On a local level, with 33 locations throughout Australia and New Zealand, we specialise in a wide variety of industrial products including Power Transmissions and Bearings.  We are currently experiencing an exciting growth stage and we continue to be committed to our objective to be an efficient and effective supply chain manager of products and services.  Job Description Our Dubbo Branch has an exciting opportunity for a highly motivated person to join the team.  To hit the ground running you'll bring with you a commitment to customer service and willingness to learn, we can teach you the rest.  With no two days being the same (there's always new products and tasks to learn), you will have the full support of the Branch team. Here's a bit about the role: General warehousing duties including: receipting incoming stock and storing in allocated areas ensuring all picking/packing operations are completed accurately proactively eliminate stock losses take responsibility for the overall cleanliness and appearance of the warehouse adhere to relevant OH&S directives With the above being your primary responsibility, you'll also have the opportunity to develop your skills and provide assistance to our internal sales/customer service team including: assisting with customer inquiries, both counter and phone assisting to provide accurate and prompt pricing of the Applied range establishing and maintaining strong customer rapport general branch housekeeping Desired Skills and Experience Here's a bit about you: You're naturally a team player who is driven by a desire to exceed expectations. You'll also possess the following: experience in small warehouse role (preferable but not essential) strong mechanical aptitude strong prioritisation and multitasking skills good communication skills, both written and verbal strong interpersonal skills with the ability to establish rapport and build strong internal and external relationships computer literacy valid drivers license preferred but not essential Here's  what we can offer you in return: the opportunity to really become part of a team genuine learning and career development opportunities Salary Continuance, Death & TPD Insurance For more information about us, or to view our extensive product offering visit our Websites Australia:   https://appliedau.com.au/ New Zealand:  https://www.appliednz.co.nz/

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Service Centre Manager Full Time - Port Macquarie NSW We are seeking an experienced, motivated and driven individual for a full time Service Centre Manager role based at Port Macquarie. This is an exciting opportunity for a hands and experienced People Leader to join a dedicated team and a World Market Leader within the Auto Glass industry!The RoleThe Service Centre is a key leadership position within our AutoGlass team. Reporting to the Network Area Manager and working with a supportive and experienced senior leadership group, you will bring your genuine passion for delivering quality customer service and lead the team to success. Key responsibilities include: Manage and maintain stakeholder relationships including customers, insurers, and local suppliers Lead and support the team by setting and meeting key performance indicators within agreed budgets Support the development of all team members by identifying and providing learning and growth opportunities Management of schedules of work to be performed on a daily / weekly basis Commitment to learning, growing and developing your team What we are looking forWe are seeking the right individual who can take accountability, a true people leader, and someone who will drive outcomes. Key qualities we are looking for include: Driven business manager and people leader Passion and dedication for business growth Customer focused with a commitment to delivering a first-class experience   Work to budgets and towards key performance indicators Excellent verbal and written communication skills, capacity to develop relationships Strong people management, team leadership and influencing skills The PerksO’Brien® is committed to giving you fantastic benefits, a platform for development and working with you to grow your career. To support this, we offer:  Work with a supportive senior management team Ongoing reward and recognition programs Learning and development for you to reach your full potential Laptop, phone, and company vehicle or car allowance Realise your potential and build a career with O’Brien! Apply today!As part of Belron®, the world's leading glass specialists operating in 35 countries, O'Brien® put our customer at the heart of everything that we do. We serve more than 300,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. We are a highly successful business, and we need talented people like you to keep us strong. We strive to create a work experience where you can be yourself, achieve great things and feel inspired. A workplace where you can be your best you.O’Brien® is an equal opportunity employer. We celebrate diversity and are committed to create an inclusive environment for all employees. Our goal is to be a diverse workforce that is representative of the communities we serve. If you don’t quite meet all of the criteria, but feel like you could make a difference at…

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Employment Field Manager
About the role
KEEN is seeking a dynamic person to drive the next stage of growth in Tasmania. We are seeking an individual who brings the skills, motivation and demonstrated capability to change people’s lives through meaningful employment. The role will involve business development, employee management, recruitment, and managing all stakeholder relationships.

Company Profile

KEEN Partners is a Tasmanian company whose owners have over 180 years of experience, and its mission is to grow people, with industry, for industry.  Key drivers for KEEN Partners are it values, Safety, Integrity, Growth, Multiformity, & Accountability (SIGMA).

Selection Criteria

Required:

Demonstrated track record in people centric business growth.
Emotionally intelligent.
Recruitment Skills.
Conflict resolution / negotiation.
Excellent communication skills.
Great time management and prioritisation skills.
Able to juggle multiple tasks.
Performance management experience.
Microsoft Office skills.

Desirable:

Group Training (GTO) Experience.
Previous experience with managing up to 30 people.
Experience in large business networks.
Registered Training Organisation (RTO) experience.

Salary package includes a car and potential bonuses for achievement of key performance indicators (KPI’s).  Manager may be required to work outside of normal business hours from time to time.

Applicant will need to undergo a pre-employment medical.

Applying for this position will redirect you to our website, please click on the link "Now Recruiting" to register and upload your resume.

Job Title

Product Manager - Emergency Care and Resuscitation

Job Description

Philips is a leading global healthcare company aiming to improve the lives of 3 billion people by 2025. We strive to make the world healthier and more sustainable through innovation developed across a broad range of Imaging, Information and Monitoring systems.

Your Opportunity:

Philips challenges you to use your exceptional Product Marketing Manager skills as well as your experience within Medical Devices/ Life sciences or Pharmacology to join our Philips team managing the Emergency Care portfolio.

You will be focused on localizing and developing the product strategy including product planning aligned with the long-term product roadmap. This role is not always to define new products; however, you will be motivated by the introduction of improved version of an existing product to drive long term customer engagement throughout the life cycle of our products and solutions.

As the Product Marketing Manager for Emergency Care, you will play a pivotal role in the overall growth of our business, working with new and existing customers across Australia & New Zealand and will thrive with the opportunity to drive brand positioning, growth and customer advocacy.

You are responsible for

• Analyzing the market, competition, technology and developments, in order to find new business opportunities with new product-market combinations aligned to the business strategy.

• Development and execution of the portfolio strategy for Emergency Care.

• Guide and drive the development of new products from the initial phase until the final product, in order to get the optimal combination of performance and price in time for the defined market segment.

• Prepare and plan, together with the sales channels, the market introduction of the new products, including promotion material and product information, in order to generate the largest impact in the market.

• To follow the business during the lifecycle of the product and to take corrective actions when needed, in order to generate the maximum profit contribution during the whole life cycle.

• Work with sales specialists and account managers where required to increase customer engagement and promote Philips patient monitoring.

• Conference and trade show management, in combination with the central marketing team

What you can expect:

You will directly report to the Modality and Clinical Sales Manager and work closely with a team of passionate and enthusiastic Accounts Managers and Application Specialists and Channel Partners all playing a pivotal role in the ongoing success of our business.

More broadly, you will be working as part of the Philips team and have daily interactions with internal and external stakeholders across the business, allowing you to continue exercising your expertise whilst taking your customer focus and relationship building skills to the next level.

You’re the right if:

• Ideally a minimum of 3 -5 years marketing experience in the medical device industry (B2B and B2C)/ Life sciences or Pharmacology with a proven track record in improving brand and sales performance.

• Exceptional presentation and training skills

• Outstanding relationship building and communication skills.

• High levels of motivation, energy and a drive to achieve results.

• Degree qualified with strong clinical background (Cardiology experience desirable)

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others. 

Philips is an equal opportunity employer committed to building and supporting an inclusive workforce that reflects the diverse communities we operate within. Your application will be fairly assessed, regardless of your race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran or disability status.

We’re living this commitment through our Reconciliation Action Plan and employee-led resource groups, and we encourage people from all backgrounds, including Aboriginal and Torres Strait Islander, Māori and Pacific Peoples, to apply.

Should you require assistance during your application process due to accessibility reasons, we will accommodate this upon request.

Our Assistant Store Managers bring the Starbucks experience to life by managing store operations, driving financial success, leading teams, and creating a meeting place in their communities.

• Grow a successful business: drive sales leveraging your business acumen, efficiency and problem solving skills

• Our store leaders act like owners. They run their store as though it belongs to them - from developing their team, managing daily operations, creating connections to owning the financial performance

• Nurture talent & lead a team: engage the hearts and minds of your team and develop their skills so that they realize their personal best, both as individuals and as thriving teams

• This role is a 'hands on' and develops your leadership experience, coaching skills, coffee passion and business acumen

• Our Managers delight and uplift customers through a human connection, engaging with customers and staff and leading by example

About You

• Previous experience in store leadership roles ideally within the retail or hospitality industries

• Exposure to managing store operations and driving financial success

• Previous exposure to rostering, P&L reports and budgets

• An ability to develop teams and evoke a positive and fun working environment 

Our Partner Promise & Benefits

• 12 week fully paid training program with ongoing 1:1 mentoring and a tailored career pathway

• Participate in our Store Leaders Incentive/Bonus Program

• Receive free coffee, discounts on shift and at all of our Starbucks Australia stores

• Enjoy the security of a permanent role with good work-life balance, a rotating roster and flexibility

• Develop your leadership skills - opportunities to open new stores or become a management trainer

• Grow and develop your passion for coffee - become a coffee master!

Join us

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.

Inspire with every cup. Explore our opportunities and learn more about becoming a partner. Apply now!

Why work with CLAAS:
• Since 1975, we've been a family-owned supplier and distributer of the best combines, foragers, and hay equipment
• A Proud representative of global agricultural leaders like CLAAS, AMAZONE, and JCB, our network spans 33 dealers across Australia and New Zealand
• Our well-equipped facilities are strategically situated in the heart of Australia’s busiest agricultural hubs
• We provide our team with access to valuable international knowledge, resources, career pathways, and a genuine commitment to their development
• We’re stable, we’re organised, and we’re focussed on the safety and wellbeing of our team members

About this exciting role:
This role presents a fantastic opportunity for a leader to embark on an exciting journey of accomplishment and professional advancement!
As our Branch Manager, with your exceptional management and leadership skills, you'll play a pivotal role in cultivating partnerships with our valued customers, suppliers, and employees.

Other responsibilities include:
• Providing leadership in the branch to ensure the highest professional standards of performance
• Cultivate lasting relationships with customers and suppliers by consistently delivering exceptional customer service
• Supporting activities that contribute to growth of our customer base and market-share
• Continuing to build an engaging culture that provides an empowered, collaborative, and motivated branch leadership team
• Partnering with our support teams to deliver continuous improvements initiatives
• Providing your commercial acumen to support effective forecasting/budgeting, and financial management
• Actively managing safety and risk resulting in an environment and culture that is centred on making sure team members are safe and well.

You will bring:
• Demonstrated experience in leading a retail site with sales, service, and support functions
• A background working with agricultural machinery or similar heavy machinery e.g., transport, construction, mining, or forestry
• A hands-on leadership approach, enhanced by a resilient and effective work style
• Strategic thinking and planning capability with an emphasis on developing existing, and securing new customers
• Proven capability in developing a leadership group and broader operational teams that are engaged, high performing, collaborative and accountable

Are you CLAAS?
Family is key to us! We’re a family-owned business, we employ people with families to care for, and provide resources to support families in the farming community enabling their success as they feed our world.

In It Together, Front Up, and Keep Growing form the backbone of what is a dynamic business, providing a challenging and stimulating environment.

We are looking for people who share our values if this sounds like you - apply today or call Cherie Crews for a confidential conversation: +61 3 9373 4336.

The Company

Redox is a ASX listed, leading raw material and ingredients distributor with 16 regional offices throughout Australia, New Zealand, Malaysia, and United States of America. Established in 1965 with more than 400 staff and sales totaling $1.26B last financial year, we bring the best products from around the world to clients in over 170 unique industries. More than just a job, start your career with Redox today.

The position is responsible for:

• Processing customer orders via Redox’s in-house system
• Provide phone/email support for customer service enquiries
• Confidently liaise internally and externally with our transport, warehouse and sales team to ensure our customer
  deliveries are completed in a timely manner
• Other administrative tasks such as Reception relief

The ideal candidate will have:

• Previous experience in an office setting

• Possess excellent time management & organisation skills and high attention to detail.

• Polite and professional phone manner

• Excellent verbal and written communication skills

Training on our customised in-house system will be given however experience in a similar customer service role and administrative skills would be looked upon favourably.

Rewards & Benefits

• Salary package inclusive 17.5% leave loading
• Bi-annual company performance bonus
• Annual Salary review
• Lunch provided daily onsite
• Joining a friendly and supportive team at a time of great opportunity and growth
• Secure onsite parking

How to APPLY

Apply online through our website www.redox.com/careers

Redox is an equal opportunity employer which enjoys the benefit of a diverse team.

All your information will be kept confidential according to EEO guidelines, and applicable privacy legislation. Further information on our website.

NO AGENCIES

Position Summary:

The Mechanical Engineer with earn our customers’ trust plays a pivotal role in leveraging their engineering expertise to drive the company for long term and provide technical support within the domain of mechanical machineries and services. This professional is responsible for utilizing their comprehensive understanding of mechanical principles and design to communicate effectively with clients, understanding their needs, and offering tailored solutions. The role involves merging technical proficiency with invest in people acumen to develop and maintain client relationships, identify opportunities, and drive revenue growth. The individual will collaborate closely with cross-functional teams, including engineering, marketing, and customer service, to ensure the successful delivery of products and services that meet customer requirements. The role requires a blend of technical knowledge, persuasive communication, and a proactive approach to identifying and capitalizing on equipment selection opportunities in the mechanical engineering field.

Major Responsibilities:

• Takes ownership of generating business, meeting predefined targets, and spearheading business development initiatives for sustained growth.

• Leads and coordinates cross-regional teams and internal personnel to effectively infiltrate key accounts, aggressively expanding and nurturing relationships.

• Engages with the applications team and sophisticated clients on intricate applications to translate precise customer requirements into tailored product designs.

• Offers support for complex applications, collaborates with the marketing team on quotes and technical inquiries, and frequently accompanies business leaders to significant customer meetings.

• Collaborates closely with the Business Development Manager to support various business functions such as sales forecasting, cultivating a robust business pipeline, updating customer relations management (CRM), and other essential activities as needed.

• Develops and manages an active opportunity pipeline for all assigned accounts, collecting comprehensive information about accounts, identifying key decision-makers, comprehending strategic business challenges, and leading the team in analyzing and prioritizing opportunities critical to these accounts.

• Coordinates the involvement of company personnel, including support, service, and management resources, to meet account performance objectives and exceed customer expectations.

• Ensures professional coordination and meticulous account planning while swiftly resolving any potential account ownership issues.

• Provides continual support to customers, ensuring they receive top-notch, high-quality customer service and may also assist in providing quotes.

• Monitors industry trends and evolving regulations to maintain competitiveness and compliance, providing technical and commercial support to both internal and external sales teams.

This role combines the finesse of technical knowledge with invest in people acumen, empowering the individual to cultivate and sustain profitable client relationships while ensuring the delivery of tailored solutions that meet customer needs.



Required Education / Experience / Skills:

1. Bachelor’s degree in Mechanical Engineering or suitable combination of education and experience.

2. 10 plus years’ experience in core field construction / equipment selection experience required.

3. Excellent customer service skills with a proven ability to explain technical products to non-technical audiences.

4. Ability to apply engineering, technology, or other related principles to product sales.

5. Excellent organizational skills and attention to detail.

6. Excellent verbal and written communication skills.

7. Team player that’s reliable and enjoys working in a high-performance team culture.

8. Basic knowledge in any of the technical 3D software like Autodesk Inventor / PRO-E/ Catia / Solid works. Ability to read and interpret drawings.

9. Experience of managing major national accounts at head office level.

10. Strong account management and relationship building skills.

11. Strong analytical and negotiation skills.

12. Demonstrated record of achievement in a post-sales position.

13. Strong closing skills.

14. Proven oral, written, telephone and presentation skills. Strong interpersonal skills.

15. Ability to learn and retain produce specific information and utilize to position the features and benefits to customers.

16. Communication, Customer Service Orientation, Flexibility, Optimism, Planning, Integrity, Inclusion, Engagement, Responsibility, transparency and performance with a sense of urgency.

Travel: Yes

Language: English



About Machinery Direct



With over 25 years of Machinery and Sales experience, we offer competitive pricing and quality construction equipment to our customers across Australia. We pride ourselves on quality, reliability and exceptional customer service. We’re here to help you navigate the world of machinery sales and construction equipment Australia wide and choose the right piece of machinery to suit your needs, so you can get the job done properly and on time.

For all of your quality construction equipment and machinery, you’ve come to the right place. We carry an extensive range of construction and earth moving equipment all under one roof and can request quotations on your behalf and arrange delivery right to your door to create a hassle-free online shopping experience.

Please email your resumes to: [email protected]

This full-time Client Advocate position will allow you to exhibit your first-class administration & customer service skills in a professional and community-driven environment. As a Client Advocate and first point of contact for clients when they visit the clinic, a day in the life will be greeting and building rapport with clients, assisting them with bookings and consultations, managing all documentation and medical forms/claims, and ensuring every client visit is an enjoyable and valuable experience. Client Details Adecco is thrilled to partner with the largest independent, Australian-owned, National healthcare provider specialising in hearing. Our client is renowned for working collaboratively with ENT Specialists, GPs, and other healthcare professionals to provide a full range of diagnostic assessments for adults and children. A company that values and supports its employees, our client provides career progression opportunities to enable their team to grow, evolve, and find longevity. Description A dynamic and innovative opportunity has been presented for a Client Advocate specialising in Administration & Customer Care to join our client in Townsville, QLD. As an integral member of our team, your responsibilities will include but are not limited to the following: The Client Advocate role provides overall support and coordination to clinics for all front desk requirements for audiologists, GP referrals and our valued patients. Managing clinics administration, medical documentation, and Medicare requirements Provide a high level of customer service at all times Greeting and liaising with patients upon arriving at the clinic. Book and confirm appointments with the online scheduling tool. Maintain a high standard of compliance. Manage the Client database to ensure accuracy. Maintain a professional relationship with patients and ENT Specialists and a high standard of phone etiquette to manage a high volume of outgoing and incoming client service calls. Profile To be considered for this role, you will be/have: Previous experience working with a medical/healthcare background is preferable. Proven experience within an administration role, demonstrating high compliance. An enthusiastic and approachable individual, priding themselves on efficient reception support and coordination. A highly organised and motivated individual with the ability to multitask. A highly driven individual determined to exceed KPIs/ targets. Demonstrate and promote high standards of patient care. A minimum of 2 doses of the Covid-19 vaccination is required. In return, our client offers Attractive salary with great company benefits. Comprehensive training, as well as career and learning development opportunities A collaborative, supportive and down-to-earth team and clinic environment. Discounted Private Health Insurance and other benefits and products. And much more Job Offer This is a Full-Time position based in Townsville, QLD, offering a competitive salary, great company benefits, and the opportunity to build and develop a meaningful long-term career. How to apply Please click APPLY NOW! Or, if you would like to find…

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Customer Service Apply now Job no: 494210 Work type: Full Time Location: Eagle Farm Categories: Customer Service Full time position in Eagle Farm (Mon – Fri) in a brand-new office Dynamic position working collaborating with operations and sales teams Excellent opportunity to join a company that thrives on its industry and encourages career progression WHY BUNZL? As one of the world’s largest providers of distribution and outsourcing services across the Facilities Management, Food Processing, Industrial Safety, Hospitality and Specialist Healthcare sectors, the opportunities we provide our global team of some 21,000 talented people is endless. Ours is a culture of bringing out the best in people. And we do this with a strong entrepreneurial spirit, a firm commitment to training and development, and dedicated leaders who believe that every day is a new day to see new opportunities. YOUR ROLE We are looking for a Customer Service Representative to join our Eagle Farm team. The successful applicant will need to be able to communicate well both verbally and in writing to a wide variety of people, have empathy for others, not be afraid to roll their sleeves up and 'muck in' and possess the ability to provide our customers with the level of service expected within our industry. Customer Service experience in a similar environment would be beneficial, however, it is not just about the experience – BUT it is all about the right attitude! Key responsibilities and desirable skills include: Focus on doing what is right for the customer. Willingness to pick up the phone and make calls. Desire to Learn. Good Time Management Numerical & Analytical Skills Familiarity with Microsoft Office – Including Outlook & Excel Attention to detail BENEFITS Bunzl offers a broad and flexible range of benefits to our team including profit share scheme for eligible employees, exclusive motor vehicle and health insurance products, travel and accommodation discounts, study assistance, many wellbeing and community programs and access to discounted Bunzl products. Apply here if you want a role that offers: A work life balance A Competitive Salary, Profit Share & Over 250 Corporate Discount Offers. Job security – Global company and here to stay! Over $23 Billion global turnover in 2022 Appreciation & Recognition for your ideas and hard work. A Safe, Inclusive & Supportive office environment. Ongoing Training and personal development Access to staff discounts on the -40,000 products we stock and sell – Seriously! check out Bunzl Express for an insight. WE BELIEVE With an entrepreneurial spirit providing endless opportunities, we believe that together we can achieve anything. We believe that through diversity we build strength and stability, and that the safety and security of our employees is not negotiable. Through innovation we find solutions, with an entrepreneurial spirit…

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Baiada is a leading provider in the poultry industry, and is seeking a dynamic and dedicated individual to join their team as a Hatchery Assistant Manager. With a commitment to excellence and innovation, they pride themselves on producing high-quality poultry products while maintaining a focus on sustainability and animal welfare. As a Hatchery Assistant Manager, you will play a crucial role in overseeing the daily operations of Baiada’s hatchery facility. Working closely with the Hatchery Manager, you will be responsible for ensuring the efficient and effective hatching of eggs, managing a team of hatchery technicians, and maintaining the highest standards of biosecurity and hygiene. Responsibilities: Supervise and manage the Quality Assurance/Quality Control program to ensure adherence to industry standards.Develop and maintain weekly hatch schedules, ensuring the timely provision of the correct number of birds to broiler farms.Provide direct supervision and guidance to hatchery workers.Monitor and oversee the maintenance of facility equipment, promptly addressing any maintenance issues.Stay updated on industry trends and information related to hatchery equipment and operations.Implement and manage the animal welfare program within the hatchery.Take charge of hatchery sanitation procedures to maintain a clean and hygienic environment.Manage activities related to chick care, maintenance, packing, and transfer.Ensure compliance with all company policies and animal welfare guidelines.Adhere to safety protocols and ethical business guidelines established by the company.Perform routine machine checking and calibration.Undertake any other duties as assigned. Requirements: Proficiency in working collaboratively within a team to troubleshoot problems or enhance systems.Previous hands-on experience in a comparable role, preferably within a manufacturing setting.Prior familiarity and comprehension of Workplace Health and Safety Systems within the workplace.Formal training in utilizing computer databases and spreadsheets.Proven experience in managing workplace incidents and injuries, interfacing with regulators, and resolving conflicts.Demonstrated expertise in conducting routine safety inspections.Holding a valid state driver's license.Important Note: For bio-security reasons, candidates must refrain from housing any pigs, poultry, and/or birds at their place of residence. If you are a passionate and experienced professional ready to take on a leadership role in a dynamic hatchery environment, we invite you to apply or send your resume through to [email protected] or call 02 6762 9055

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Hi, we’re Ampol. We are powered by our people! We're reinventing the freedom of convenience and as the face of our future, our retail leaders leverage their experience to coach and support our retail teams.  Building their customer service and operational skills and teaching them what it takes to represent the Ampol brand.  We are proud to be recognised as an employer of choice for women by WORK180 and are winners of an Employer Brand award through LinkedIn. Check out one of our key leader's career stories, supported by Ampol. 7 Leadership tips for women in male-dominated fields - WORK180 Duties and Responsibilities: Creating the best one stop shop convenience experience for our customers Overseeing the running of the BOOST Driving profitability and minimising costs, expenses and waste Managing competing priorities in a fast-paced, compliance-focused environment Turning our convenience retail strategy into a reality Must have good availability & have willingness to work weekends and overnights when required! We will provide you with: Offering access to world-class training. Career progression, competitive pay and incentive schemes. Be part of a diverse and inclusive workforce. Recruitment process... In terms of next steps, if you are successful in progressing within the recruitment process you will be asked to complete an online video interview. You will receive an email from HireVue with the details and instructions on how to complete. We’re an equal opportunity workplace. We not only embrace diversity and inclusion; we celebrate what makes you unique. We welcome applications from people of all ages, cultural backgrounds, and diverse sexualities and genders (including if you identify as transgender). We also highly encourage Aboriginal and Torres Strait Islander peoples to apply for roles with Ampol. Interested in starting a career with us that could take you places? We’d love to hear from you. At Ampol we encourage vaccination against Covid-19 as an effective measure in helping to protect our people and our communities.

Click here to view more detail / apply for Assistant Store Manager - Pheasants Nest South

Retinue Accounting was founded on the belief that small business accounting support should be customer service focused, proactive and forward-looking, and upfront about fees and charges. Our fixed fee subscription model ensures our clients have peace of mind that we’ll give them the right advice, at the right time, at the right price with no hidden additional costs.
We're more than a business – we're a team driven by our values and actions. Adaptability, commitment, and humility fuel our client-centered approach. We honour our promises, promote transparency, and move swiftly with purpose. We embrace new challenges, and proactively raise issues with a solutions mindset, knowing it takes a team effort to build a successful business.

Due to rapid expansion across Australia, we are now looking to expand our customer onboarding team. This role reports into our Services Team, and supports the onboarding of our SME customers accounting and payroll to Retinue. This role plays a critical part in supporting the seamless transition of new customers to our services, and our reputation as a customer focused business.

Key Responsibilities

• Customer Relationship Management: Build and maintain strong relationships with new customers by understand their needs, challenges, and goals to proactively address their specific business needs
• Onboarding: You will conduct online and face to face onboarding meetings with new Retinue customers, gaining the relevant information to help our Accounting teams best support them on an ongoing basis

• Training: Upskill clients on Xero software, ensuring a smooth transition and successful adoption of the platform
• Advocacy: Be a strong advocate for not only our customers, but our brand within the company.
• Travel: You may be required to travel to clients’ worksites daily.

Requirements

• At least 1 year in a face-to-face, customer centric role. Ideally, dealing with SME clients
• Previous experience within customer success, account management or sales highly regarded
• Valid Australian drivers license and access to a vehicle on weekdays
• You are a people person and thrive off collaborating with customers from varied backgrounds and experiences
• You are passionate about problem solving. As a high growth start up, we are continually learning as we go! You will have a continuous improvement mindset with the ability to solve problems along the way.
• As a non-selling role, this role may suit someone who enjoys the customer aspect of face to face selling but is no longer driven by business development

 

Benefits

• $80k + super salary (depending on relevant experience)
• Full training provided! No experience required in the finance space, although advantageous. We will provide you with all the tools you need to succeed in this role
• Yearly overseas holiday for our top performers across the business
• Financial support with any formal studies relevant to your role
• Regular social gatherings, conferences and ongoing engagement activities to support professional development and team building
• Employee and client referral programs, help us grow our business and be rewarded!
• Exceptional professional growth. We are growing quickly and are continually creating new opportunities across the business. This includes management and leadership opportunities, new roles to fit the needs of the business, lateral opportunities etc.

Our Commitment

We believe that diversity, equity, and inclusion are crucial to our success. We recognise that diversity goes beyond race and ethnicity, and includes differences in gender, orientation, age, religion, ability, and more. We strive to create a workplace where everyone feels comfortable being themselves and can fully contribute their talents and skills. We are dedicated to building a workplace that values and respects individuals from all backgrounds and experiences. We welcome and encourage all qualified applicants to apply.

Apply now to join our team and contribute to the success of Australian small business!

Recruitment 24/7 has a vacancy for a Customer Service Administrator/Internal Salesperson for our client based in Acacia Ridge. This position is Full-Time permanent, working a standard 38-hour week. A generous salary package is on offer. Our client operates in the 'Earthmoving, Mining, and Steel Sales' industry, so a brief understanding or willingness to learn this industry is necessary. Duties are included but not limited to:

Develop new sales opportunities through outbound calls, emails, and by following up leads.
Communicating with customers to understand their specific needs and requirements, and identify further sales opportunities/
Enter quotations, sales orders, and workshop orders into a computer system. To be considered for this role you will have:
Excellent customer service and computer skills.
A great telephone manner and the ability to respond to phone calls and emails daily.
The ability to work independently, whilst being part of a team.
The ability to comprehend engineering drawings. If you are interested in the above position, please upload your resume and apply. Alternatively, please call the office on (07) 3281 2489 and ask to speak with one of our friendly consultants. We look forward to receiving your application.
Please click here to apply.

Are you a dynamic and experienced professional in port logistics? We're seeking a highly skilled Port Logistics Manager to lead our clients’ operations and drive efficiency in a bustling port environment in Bunbury. Reporting into the Regional Manager, this key role is responsible for the management and safe execution of the terminal logistics and operations.Responsibilities include:Drive a culture of continuous improvement, implementing best practices and innovative technologies to enhance efficiency and reduce costsLead a talented team of logistics professionals, fostering a collaborative and results-driven work culture to achieve operational excellenceBuild and maintain strong relationships with shipping partners, government agencies, and other stakeholders to ensure smooth collaboration and effective communicationUtilise data analytics to make informed decisions, improving processes, and mitigating risksProvide support to the Regional ManagerTo be considered for this permanent role you will bring a background in shipping, cargo logistics and supply chain within a port operations environment. You will have demonstrated experience in business improvement and bring strong negotiation skills. A proven ability to drive high performing teams and deliver successful outcomes is key.Tertiary qualification or relevant tertiary qualification in logistics or similar and/or Business Management qualification is desirable. Essential requirements:To be eligible for this permanent role, applicants must reside in or be willing to relocate to Bunbury and provide proof of Australian citizenship or permanent residency.    The successful applicant must have a current WA driver’s license, be able to obtain and maintain a Maritime Security Access Card and undergo a pre-employment medical assessment including drug and alcohol testing.If you are a forward-thinking and results-oriented individual with a proven track record in port logistics management, we want to hear from you! At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, people living with a disability and the LGBTIQA community.You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion

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RecruitWest is looking for someone with a mechanical background who has general boating knowledge to join our client's dealership in the beautiful coastal town of Bunbury!Hours are Monday to Friday 8am-5pm with an hour lunch break and Saturdays, 9am-1pm.Your duties will include:- Liaising with customers both in-store and over the phone assisting them with their boating needs- Utilising diagrams and schematics to locate spare parts- Managing orders and receiving of stock and maintaining inventory- Operating a forklift to unload trucks and move boats- Performing pick-up and drop-off tasks, transporting boats and other items locally.Requirements:- Mechanical and general boating knowledge, preferred but not essential.- Valid Driver's Licence- Valid Forklift Ticket, desirable but not essential- Skipper's Ticket, desirable but not essentialIf you are a passionate boating enthusiast who meets the requirements, we encourage you to apply TODAY!To register your interest, simply click the apply button TODAY!If you have specific questions or require additional info, feel free to call Nash on 08 9792 3557 or 0491 914 503.

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About this role ABOUT CSR CSR is a leading Australian Manufacturing business with a rich history and an exciting future. We are recognised for our innovative approach to developing sustainable and high performing building products and systems for the residential and commercial segments across Australia and New Zealand. Part of the CSR family, our Interior Systems Business Unit comprises of Gyprock, Martini, Himmel & Potter. We manufacture and market a full range of products for residential and commercial applications and are the industry leader when providing full suite of interior lining solutions across the building industry. THE ROLE CSR have an exciting opportunity for a Customer Service Officer to join our team in in our Coopers Plains – QLD office! You will play an essential role in representing our business! Customers are the key to our continued success and this role will assist our team in providing an excellent customer experience every time! If you are seeking an innovative industry, with engaging customer experiences and a sense of accomplishment … this is the role for you. A typical day looks like: Managing the customer order inbox and providing excellent customer service by phone and email Processing sales orders promptly and accurately Handling inbound customer enquiries, providing product information and technical support Following up on stock Confirming the delivery requirements Maintaining orders and keeping the customers updated and informed Understand and comply with Chain of Responsibility laws for configuration of orders and transport. Other general administration as required Hours of work Monday to Friday, rotating shifts as per follow: 06:00am – 02:00pm 08:00am – 04:00pm You will have the following: Have high energy and enthusiasm with exceptional communication skills. Be passionate about customer service with suitable experience to match. Strong attention to detail with accurate data entry skills, SAP experience desirable WHAT'S ON OFFER Attractive Salary 12% Super Benefits Overtime available Access to CSR's amazing employee benefits & discounts. Work with an established team that is friendly and supportive! Training and career progression provided. If this sounds like the next step in your career and you want to be part of an organisation that fosters a friendly work environment, whilst providing you with personal and career development – then apply now! For more information on us, please visit our website at www.csr.com.au At CSR, we are committed to creating a supportive and engaging environment that recognises and rewards its people, enabling them to grow their career and truly thrive. We are a diverse and inclusive organisation where differences are valued. We welcome people of all backgrounds, experiences, and abilities.

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PURPOSE OF JOB: The Internal Import/Export Customer Service will act as a liaison, provide product/services information and resolve any emerging problems that clients might face with accuracy and efficiency for product being imported and exported. The target is to ensure excellent service standards and maintain high customer satisfaction by responding to Local & Export customers' enquiries and be a conduit for technical assistance within one to two business days. JOB RESULT AREAS: 1. Ensure ALL Export Orders collated and sent to the WH for packing within 12/24hrs or receipt 2. Create and administer ALL Export Documentation (Express - AIR/OCEAN) (SLI's for WH, Logistics, Trade Compliance) 3. Demonstrate urgency by answering Local & Export customer inquiries in an efficient and productive manner to ensure responses within 1 to 2 business days. 4. Provide "first time" answers to ALL customer inquiries. 5. Strive for continuous improvement through problem identification and resolution. 6. Customer and Distributor satisfaction 7. Maintenance and follow up on distributor agreements. 8. Attend incoming/outgoing mail and office supplies purchases PRINCIPAL ACTIVITIES/DUTIES: Take reasonable care of own health and safety and other persons who may be affected by their acts and omissions as required under OH&S legislation. 1. Order Management on ALL export orders 2. Create and administer ALL Export Documentation (SLI's for WH, Logistics, Trade Compliance) 3. Process and respond to customer enquiries, deductions, requirements, complaints, and other needs in a professional and courteous manner IE: shipping errors, entry errors, traffic issues (logistics) 4. Provide Customer Service Support by troubleshooting advice to all end users and distributors who request it on Graco products and standard applications. 5. Creation of Customer BO reports for NZ Sales Team 6. Assist in the management and procurement of products by liasing with production and planning (US Based) 7. Prepare quotations in response to inquiries for pricing and product availability. 8. Make promise date commitments to customers as required and follow through to ensure that commitments are either met or the customer receives as much advance notice as possible. If backorder delivery cannot be met then search and offer an alternative/substitute within the technical scope. 9. Coordinate all communications relative to routine quotes, including price information, sales leads, and delivery time to 10. Directly communicate with end users, distributors, (EXPORT) sales, via phone, Partner Portal (Internally developed system). 11. Build a reference library containing technical data to expedite the resolution of customer enquiries. 12. Develop and maintain good customer relations to consolidate Graco's market leadership. 13. Document and manage equipment sales leads and ensure they are delegated to the relevant GAU sales manager for follow up. 14. Engage in a continuing program of learning in order to: a) Improve and broaden knowledge of products, applications, technology, sales and prices, etc. b) Acquire knowledge of competitive product line, product information, catalogues, advertising, pricing, etc. c) Acquire knowledge of customer organization, purchasing, distribution, merchandising, and promotion programs. 15. Coach and mentor Distributors in the "Graco" equipment, parts and literature order process. 16. Manage ALL EXPORT customer service filing - ie - orders, records enquiries and build and improve on current processes. 17. Assist in management and procurement by liasing with production and planning (US Based) 18. Communicate distributor special requests to shipping. 19. Perform any other responsibilities as directed by supervisor. 20. May support Sales personnel for major Trade shows if required. 21. Maintain invoice files and extract freight invoices for payment POSITION REQUIREMENTS: Essential:

Ability to problem solve using internal tools developed to assist our network
Flexible work attitude
PC knowledge and Data entry skills.
Good command of English.
Excellent communication, presentation and interpersonal skills.
Assertive telephone skills
Good Knowledge of Microsoft Office software ( Word/Excel/PowerPoint)
Good communication skills and professional and friendly attitude
Minimum 2 years' experience in a similar position
Team player and ability to work in a small office environment

Desirable:

2-3 in a Customer Service Call Centre
Distribution experience
Graco product knowledge
Related industry experience
Oracle Order Entry


At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Please click here to apply.

BUSINESS SERVICES MANAGER | 100% REMOTE WFH ROLE | SUNSHINE COAST OUTSTANDING MODERN ACCOUNTING FIRM WORK FROM HOME 100% OF THE TIME EXCEPTIONAL SYSTEMS AND PROCESSES UP TO $130K SUPER FIRM This represents a rare opportunity with a well established firm based on the Sunshine Coast who are undergoing a period of rapid expansion. The firm is well known on the Sunshine Coast region. The firm offers their high quality client base services in the areas of taxation, business services, bookkeeping, SMSFs and wealth creation. The firm has brand new and very modern offices. They are extremely proud of the state of the art technology they provide their staff members. The culture is very relaxed, friendly and down to earth. The firm is a true believer in offering their staff members flexibility to either work from home or work from the office depending on their preferences. Due to their exceptional IT systems, they are able to accomodate staff who can work remotely. POSITION Due to strong growth and internal restructuring, the position of Manager has been created. The successful candidate will be responsible for the following: The provision of expert compliance and advisory services to a client portfolio Training and mentoring junior staff Reviewing the work completed by the team Client relationship management Tax compliance and tax advisory Take an active role in the development of the firm's brand CANDIDATE The successful candidate will be able to demonstrate the following: CA/CPA 8 years experience within Australian Public Practice Exceptional people management skills Strong technical tax knowledge Previous experience with cloud based accounting software packages Excellent home office set up Exceptional communication and presentation Stable employment history Due to the remote nature of the role, my client is open to candidates who live in any Australian location. BENEFITS If you are looking for a role with genuine flexibility then apply without hesitation. Competitive market salary package 100% WFH (or you can work in the office if you choose to!) Flexible working conditions: remote Exceptional work life balance, extremely friendly culture Exceptional IT systems Structured training and mentoring ADDITIONAL ROLES I am currently working on several other opportunities that are similar to this position, but not advertised. If this role is not quite what you are looking for, feel free to contact me directly to discuss the other roles I have on offer. ABOUT ME I am a specialist public practice recruiter with 11 years recruitment experience. Please feel free to connect with me: LinkedIn: https://www.linkedin.com/in/desha-joseph-4077b454/ Mobile: 0439 775 709 Email: Desha[at]rocconsulting.com.au If you have the above criteria apply below, or phone Desha Joseph 0439 775 709 or email for more information. You can also join our Facebook page to be kept updated with all other opportunities…

Click here to view more detail / apply for BUSINESS SERVICES MANAGER | 100% REMOTE | SUNSHINE COAST

Assistant Showroom Manager Rutherford, NSW Competitive base salary uncapped commission bonuses One rostered weekend off a month 10 am starts & no late-night trade! Nick Scali Furniture is a nationally recognised household name founded in 1962. As a market leader, we pride ourselves on being experts in luxury furniture design. With over 50 stores across Australia and New Zealand, we are continuing to grow with new stores opening this year.We are seeking an Assistant Showroom Manager to join our team. This is a permanent part-time opportunity of 35 hours a week working across five days.  About You: Have experience working with KPIs and sales targets   Have previous leadership experience working with a sales team Are passionate about customer service and always lead by example Enjoy working in a competitive sales environment and closing sales   Are able to work most weekends and enjoy time off during the week. Have the desire to train and develop a team Have excellent communication skills   About the role: Support the showroom manager to ensure the smooth operation of the showroom  Train and develop team members on sales techniques and customer service Provide exceptional product knowledge to customers and offer solutions to customers' home furnishing needs Follow up on customer inquiries, solve problems, and maintain strong customer relationships How to Apply:Please click the appropriate apply link and submit a detailed resume in your application. For any enquiries please call 02 7257 0135. 

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Franquette Crêperie located in Bowral in the heart of the Southern Highlands, is seeking a talented and experienced Restaurant Manager to lead our front of house team and elevate our authentic French crêpe experience.

About Us:

Franquette Creperie opened in October 2023 and has fast become a local favourite and tourist destination. We trade for breakfast lunch and dinner 7 days, serving authentic French galettes and crêpes, are fully licensed and offer BYO.

Responsibilities:

Managing and coordinating all aspects of daily restaurant operations, including staffing, scheduling, and customer service.
Ensuring a seamless and positive dining experience for guests, maintaining high standards of service and hospitality.
Monitoring and maintaining inventory levels, controlling costs, and implementing cost-effective measures.
Implementing and enforcing health and safety standards, including food safety and sanitation protocols.
Developing and implementing strategies to optimise restaurant performance and enhance customer satisfaction.

Requirements:

Proven experience as a Restaurant Manager or similar role within the hospitality industry.
Strong leadership and organisational skills with the ability to motivate and manage a diverse team.
Excellent communication and interpersonal skills to foster a positive and collaborative work environment.
A deep understanding of restaurant operations, including inventory management and cost control.
Passion for delivering exceptional customer service and creating memorable dining experiences.
Knowledge of relevant health and safety regulations and a commitment to maintaining high standards.

What we Offer:

Competitive salary of $70,000 - $85,000 + superannuation.
Opportunities for professional development and career growth.
A supportive and friendly working environment.
The chance to make a significant impact on a new and thriving venture.

How to Apply:

Please submit your resume and a cover letter detailing your experience and vision to [email protected]. Please note applications without a covering letter will not be considered.