The Opportunity:

We, at Flywire, are seeking an experienced Director, Global People Partner  to support our next chapter of growth! This role will be both strategic and hands-on, improving organizational effectiveness and design, leading change management, providing leadership coaching, and driving excellence throughout our organization. Specifically, you will partner with our Product, Global Payments  and Education Business business teams and leaders and Flymates throughout the planning and execution of FlyMate (employee) programs, tying them back to business strategy and planning. You will also be a key member of the Global People Partner leadership which entails the development of key people processes and programs in collaboration with the People Team, which includes employee relations, internal communications, culture, organizational change, operations, and compensation. A successful candidate will connect with FlyMates at all levels, possess excellent communication skills, a strong business acumen, and be excited to collaborate with FlyMates across the World!

• Function as a business partner with leadership teams to develop and execute critical business and organizational strategies.
• Build relationships with business leaders to offer thought leadership on organizational and people-related strategy and execution
• Provide strategic partnership and mentorship to employees and people managers at all levels to positively impact the development, motivation, and retention of talent.
• Ensure policies, practices, and programs are administered in an equitable and consistent manner across geographies
• Development and delivery of an effective communication strategy to improve the intent and execution of business results
• Lead the development and execution of talent management processes such as quarterly and annual performance and talent reviews, succession planning, and engagement exercises in partnership with business leadership and the broader People team.
• Review and analyze business metrics including data on retention and FlyMate experience in order to recommend systemic improvements
• Provide compensation support including salary planning, approval of salary actions, promotions, and job re-leveling
• Work with business groups to assess, create, and implement, innovative solutions for a variety of employee engagement initiatives within the client group.
• Establishes, builds and maintains positive relationships with key People Team partners to ensure elements of HR are successfully coordinated to meet business needs; includes relationship management, leadership, HR roles & responsibilities, and service delivery commitments

This clinic is co-located with Petbarn. This allows for great cross-referral between the two businesses. 

Working here you will enjoy our 4 consult rooms, ultrasound, dental facilities, Skyla and V-Check. 

Our vets usually work a 9.5 hour shift on weekdays. Our full time vets typically work a four day work week. 

Greencross Vets believes in the development and growth of our veterinarians. Our internal continued education options are the best in the market, and our investment in your continued learning is unmatched by our peers.

We want you to learn from the very best minds in our industry, both here and abroad. So we provide opportunities through the most significant Veterinary Symposium in Australia, online modules and workshops, cross-clinic mentoring, charitable programs, national & international conferences and CE options you can access when you want to. 

Along with our educational investment and supported ownership options, we offer all permanent part-time and full-time team members generous discounts with many retailers and healthcare providers to help you live your best life. Novated car leasing, private health and travel insurance, optical, furniture and fashion retailers, hotels, holidays and events, just to name a few.

Aspire Software is looking to hire a Group Managing Director to operate a portfolio of software businesses in Australia!

This position provides critical operational leadership to a portfolio of companies within a growing software vertical. As leader and manager of a portfolio, you will be responsible for developing and implementing the business’s strategic plan spanning sales, R&D, customer service and professional services. Along with the rest of the Business Unit leadership team, the PM must identify, define, and execute the strategies required to achieve your growth plans and operating objectives with a focus on improving operational excellence. You will be fully accountable for the results of this business.

Here is a little window into our company: Aspire Software, the operational arm of Valsoft Corp, operates and manages Valsoft’s global portfolio of wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time-sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.

The successful candidate can be based anywhere within commuting distance of our office in Melbourne or Adelaide working in an On-site work model!

Group Managing Director Responsibilities

• Own the long-range, annual and quarterly financial and non-financial goals
• Develop and communicate a clear vision of goals and objectives, strategies, philosophies about growth, revenue generation and profitability, customer care agenda.
• Be hands-on in day-to-day operations including sales performance, sales opportunity management, forecasting, R&D capacity management, services resourcing, customer support, and customer project delivery

Sales

• Drive revenue growth, working with the sales team to identify new opportunities and execute growth strategies including cross/upsell and entering adjacent markets
• Develop and implement best in class sales operations and sales infrastructure to enable effective scale and ensure process discipline
• Develop and maintain competitive intelligence programs, generating industry trend reports to inform new feature and product development
• Improve use of Salesforce and other internal tools to increase forecasting capability, implement targets, and provide actionable insights to executive team and board of directors
• Create and implement KPIs for sales team to measure performance and productivity; develop performance dashboards and establish reporting process
• Work with sales leaders in establishing quotas, budgets, compensation plans and pricing optimization
• Manage key relationships with large accounts

Customer Care/Customer Success

• Execute an effective, long-term customer success program for clients
• Implement and maintain client support initiatives
• Facilitate both in-house and client training sessions
• Monitor and document Customer Success metrics, including program usage, satisfaction levels, ticket throughput, and resolution
• Coordinate the administration of annual customer satisfaction surveys and other communication tools

Research And Development

• Ensure clear product roadmaps are established, followed, and adapted to meet market needs
• Balance investment in R&D with maintenance efforts to maximize new customer growth and retain existing clients while maintaining efficient Customer Care and R&D operations
• Track Product Manager prioritization of R&D tasks, ensuring they are entered into the corporate system and executed by software developers
• Facilitate the growth of Product Managers by aligning their activities with job descriptions

Financial Management

Review with Senior Management and the team:

• Advance performance by driving improvements in revenue, profit, customer retention, loss prevention, and expense ratios
• Annual, quarterly, and monthly revenue results/forecasts and costs
• Participate in the development of internal department policies and programs to support quality and growth
• Drive P&L, ROI, EBITDA and ARR/ IRR performance of businesses and ensure companies are meeting organizational objectives

About You

• Prior experience in managing a B2B software company
• A natural ability to lead performance and financial health in a business
• Bring a proven entrepreneurial spirit and pace-setter traits
• Bachelor’s degree or equivalent, preferably in a technical or business discipline, MBA, or advanced degree, a plus
• 10+ years of direct cross-functional team management experience and P&L management
• Broad financial acumen across the organization (e.g., managing a P&L, understanding financial documents, business intelligence, FP&A processes, etc.)
• History of developing and implementing successful strategies for net new customer acquisition and market penetration
• Ability to structure, analyze, and solve complex business problems, as well as deliver impact against concrete business goals
• Excellent Leadership, communication, and organizational skills
• Excellent analytical and problem-solving skills
• A 'roll up the sleeves' attitude towards problem-solving
• Goal-oriented with comfort in setting measurable goals for others and him/herself
• Ability and willingness to create change, passion for continuous improvement
• 30% travel required for internal and customer meetings
• Must be legally authorized to work in Australia
  

For information about Aspire Software, please visit our website at www.aspiresoftware.com

We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.

We seek to appoint an enterprising executive with a finance or commercial business management background and a growth mindset to partner with the CEO, CFO, COO and our Service Line Managing Directors to identify opportunity for performance improvements and enhance productivity to ensure revenue and EBITDA growth across Australia. This position will lead the People & Performance function as a key member of the Australian Executive Team, enhancing our culture and contributing to future success of Colliers.

What will this role offer the right person ?

• Accountability to execute key elements of the Australian business plan, which underpins our Global Enterprise ’25 plan.
• Work nationally with senior leadership to deliver their annual business plans, helping them to grow profit and enhance culture.
• Influence operating expenditure as well as investment in people and platforms.
• Be part of M&A opportunities, in the due diligence and integration phases.
• Autonomy to identify and propose efficiency measures across the whole of business.
• Develop and lead both the People, and the Performance strategies, creating business cases for human capital investments to maximise ROI.
• Innovate with technology to increase productivity.

This role will lead a very well-established People & Performance service line that has teams specialising in HR, and Careers. The HR team delivers the annual calendar of events that includes but is not limited to on-boarding, employee benefits, health & wellbeing, workplace health and safety management, learning and development, the promotions process and our people engagement survey, as well as HR data and system administration, HR policies and processes, compliance, and process improvement. The Careers team is responsible for organic growth through recruitment, retention and internal mobility.