As Director of Sales, you will be instrumental in driving revenue growth and enhancing our market presence at the Novotel Sunshine Coast Resort & Sunshine Coast Convention Centre. This pivotal role involves developing effective sales strategies and fostering strong partnerships to maximize profitability.

Key Responsibilities:

• Drive Sales Performance: Develop and implement sales strategies for both the Resort and Convention Centre to capitalize on opportunities and increase profitability.
• Budget Management: Oversee all Sales and Conference & Events budgets, ensuring financial targets are consistently met.
• Collaborate with Marketing: Partner with the Portfolio Marketing Team to execute integrated Sales, Marketing, Loyalty, and digital initiatives effectively.
• Revenue Team Partnership: Work closely with the Revenue team to create targeted action plans by segment, ensuring alignment with revenue goals.
• Team Leadership: Lead and mentor a team of sales professionals, providing regular coaching and strategic guidance.
• Performance Monitoring: Continuously assess sales performance against forecasts and budgets, adjusting strategies as necessary to optimize results.
• Relationship Building: Cultivate and maintain strong relationships with Resort Owners, regional tourism bodies, clients, and key partners.

We are looking to appoint a Director of Franchising at Minor Hotels. This pivotal role, reporting directly to the Chief Operating Officer, will be responsible for shaping and driving the strategic vision and operational performance of our franchising division within Australia and New Zealand.

The Director of Franchising will play a crucial role in expanding Minor Hotels' footprint, ensuring alignment with our overall corporate objectives, and fostering successful partnerships with franchisees. This position demands a forward-thinking leader with a strong background in franchise management, business development, and a deep understanding of the hospitality industry to propel our franchising efforts to new heights.

Key Responsibilities Include:

• Develop, implement and manage a comprehensive franchise strategy for Minor Hotels in Australia and New Zealand, ensuring alignment with business growth objectives
• Monitor franchisee performance and profitability, identify areas for improvement, and provide guidance and support to improve performance
• Build Franchising Operating Procedures, Metrics, Systems and Processes for Minor Hotels Brands in Australia and New Zealand
• Develop and execute franchisee training programs to ensure compliance with brand standards and operational best practices
• Work with franchise partners to open new franchise operations and manage changeovers as and when directed, providing assistance in the training of new and existing teams
• Work closely with franchise partners to develop a professional relationship to achieve desired results for all stakeholders
• Negotiate and execute franchise agreements and ensure compliance with franchisee contract terms
• Ensure compliance to all brand standards within franchise operations

• Be a trusted advisor to the GM, and partner to ExCom with the ability to see multiple viewpoints and execute agreed plans with empathy and professionalism
• Act as an employee advocate and maintain high ethical standards – ensuring consultation, collaboration and coaching are at the core of how we implement initiatives
• Advise, consult and partner with leadership team regarding workforce planning, succession planning, building leadership capability, performance management and coaching, team building and change management.
• Promote and implement Accor diversity initiatives, ensuring engagement & promotion
• Sensitively manage IR and performance issues within the Hotel
• Lead and mentor a team of passionate T&C professionals

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.  

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.  

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities. 

Why you will love this opportunity as Business Development Director at Civica

We are seeking a Business Development Director to steer our growth strategy and elevate our commitment to providing unparalleled solutions for our clients. In this strategic leadership role, you will be responsible for driving new business initiatives, strengthening key relationships, and leading high-performing teams to achieve ambitious growth targets.

You will be leading a team of sales, business development managers and bidding professionals and collaborating with leaders across Education department.

Keen to find out more about our Education? Follow the link to find out more about what you'll be working on Education and Learning Management Platform

What will make you successful in this role

• Proven Leadership Skills: Experience in leading and developing high-performing teams in a business development context.
• Strategic Acumen: Ability to develop and execute clear, effective strategies that align with business goals and drive growth.
• Industry Knowledge: Deep understanding of public sector operations, particularly in Government, Healthcare, or Education.
• Sales Expertise: Strong track record of achieving sales targets and managing complex sales processes, particularly with SaaS solutions.
• Relationship Building: Exceptional interpersonal skills with the ability to build rapport with stakeholders at all levels.
• Analytical Thinking: Strong analytical skills to assess market trends, identify opportunities, and make data-driven decisions.
• Communication Skills: Outstanding verbal and written communication skills, with experience in delivering presentations to key stakeholders.

We encourage candidates from diverse backgrounds to apply, as we believe it makes us a stronger organization. If you have the drive and ambition to lead a dynamic business development team, we want to hear from you!

Why you'll love working with us

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans, new and old Focus on learning- there are heaps of opportunities to enable you to grow and be your best.

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work - Flexible work – we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.

We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.