About frank green

frank green isn’t a person, it’s a philosophy. We are frank about living green.

Our purpose is to stop single-use plastics. So, we create beautifully designed, functional, and innovative sustainable products that fit into your life, that you love to use and reuse, over and over again. Because we want to give people around the world the power and desire to make easy, sustainable change.

Your New Role

As the Digital & Online Marketplaces Director, you’ll be responsible for shaping and executing our digital strategy to elevate both customer acquisition and retention. You’ll oversee all digital, e-commerce, and website initiatives, making data-driven decisions that enhance our brand’s digital presence and boost conversions. With a focus on creating a seamless and engaging user experience, you’ll manage key areas, including our loyalty program, media buying, and the performance of online marketplaces like Amazon.

In this role, you’ll work closely with a talented cross-functional team to deliver impactful campaigns across multiple digital channels, ensuring alignment with business objectives. You’ll also lead, mentor, and grow our digital marketing team, fostering a collaborative and innovative environment that keeps us at the forefront of digital trends.

Your Day to Day

• Develop and lead digital strategies across e-commerce, paid search, social media, display, SEO, email marketing, and loyalty programs.
• Oversee website and e-commerce platform performance, optimising for user experience, engagement, and conversions.
• Manage the loyalty program to drive customer retention, engagement, and lifetime value.
• Lead data analysis and reporting across platforms, using insights to drive campaign and e-commerce performance.
• Implement SEO and CRO strategies to increase organic traffic and improve conversion rates.
• Manage the digital marketing budget, allocating resources effectively to maximise ROI.
• Oversee media buying across radio, OOH, and digital networks to ensure brand visibility and reach.
• Lead and support a high-performing digital team with mentorship and development opportunities.
• Manage online marketplaces, ensuring consistent branding and growth on platforms like Amazon.

What You Need

• Proven experience in digital marketing, e-commerce, and website management.
• Strong technical knowledge of e-commerce platforms, CMS, and digital marketing tools (e.g., Google Analytics, SEO tools, CRM).
• Expertise in loyalty programs and retention strategies.
• Analytical skills to interpret data and enhance digital campaigns.
• Experience leading cross-functional teams and managing complex digital projects.
• Knowledge of SEO, paid media, email marketing, and media buying.
• Familiarity with marketplaces like Amazon and strong technical understanding of e-commerce platforms.

The Perks

• Dog friendly offices.
• Staff discount on frank green products.
• Personal learning & development budget.
• A real opportunity to have an impact on a global brand.
• Celebration birthday day off as paid leave.
• Plenty of autonomy and opportunity to grow.
• Generous parental leave.
• Fun and inclusive staff events and celebrations.

Our Culture:

At frank green, we strongly believe in diversity and inclusion, and we make sure that our people feel welcome and our culture incorporates everyone's perspectives and experience.

We're creative, pragmatic and driven by the pursuit of “anything is possible”, but there's enjoyment in every meeting because we thoroughly enjoy the work we do and the impact it has. We're constantly growing, learning, adapting, and trying new things.

To Apply

This role is for someone who thrives in a fast-paced, entrepreneurial environment, where every day brings new challenges and opportunities. If this sounds like you, hit APPLY NOW and we'll be in touch.

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. 

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. 

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.  

Why you will love this opportunity as Director, Support (Health) at Civica

In this senior leadership role, you will oversee the support teams, processes, and technology that serve the customers and products within your division. Reporting directly to the divisional Executive Director and Head of Support, you will lead a team of support professionals while collaborating with leaders across Service, Development, Product, and Central Functions.

The position requires strategic thinking, strong problem-solving skills, and extensive stakeholder management experience, with the ability to thrive in a fast-paced environment. You will plan, budget, and coordinate the performance of the division’s support function to consistently meet customer satisfaction and operational support targets.

Staying up-to-date with evolving technology and supported products, you will recruit and develop a high-performing support team, fostering career growth and skills development. Your role involves leading and motivating the team to deliver support excellence and achieve high business outcomes.

You will define, manage, and report on KPIs for support activities, leveraging data analysis to identify efficiencies and areas for improvement. A champion of continuous process improvement and innovation, you will drive enhancements in support KPIs, contributing to increased customer satisfaction, retention, and referenceability.

Collaborating with other support leads across the organization, you will share and refine support best practices, ensuring the delivery of exceptional results across the board. This is a unique opportunity to make a significant impact by shaping the future of support excellence in your division.

Requirements

What you will need to be successful in this role

·       Extensive experience in support and operational leadership within a matrix organization.

·       Proven ability to manage and lead complex, geographically dispersed teams, including remote teams, in dynamic environments.

·       Strong communication skills, with the ability to effectively engage and influence stakeholders at all levels.

·       Highly analytical mindset, with expertise in data-driven decision-making using metrics and tools to inform strategy.

·       Exceptional organizational skills and the ability to prioritize effectively in a fast-changing environment.

·       Strategic and responsive planning capabilities to align with business goals.

·       Experience with Salesforce ServiceDesk (ticketing system) preferred

·       Proficiency in Salesforce, SharePoint, and Power BI.

We really do want you to bring your whole self to work. There is no such thing as the perfect candidate, so if you think you have what it takes, but don't necessarily meet every single point on the list, please still get in touch. We'd love to have a chat and see if you could be a great fit.  

What you will need to be successful in this role

·       Extensive experience in support and operational leadership within a matrix organization.

·       Proven ability to manage and lead complex, geographically dispersed teams, including remote teams, in dynamic environments.

·       Strong communication skills, with the ability to effectively engage and influence stakeholders at all levels.

·       Highly analytical mindset, with expertise in data-driven decision-making using metrics and tools to inform strategy.

·       Exceptional organizational skills and the ability to prioritize effectively in a fast-changing environment.

·       Strategic and responsive planning capabilities to align with business goals.

·       Experience with Salesforce ServiceDesk (ticketing system) preferred

·       Proficiency in Salesforce, SharePoint, and Power BI.

We really do want you to bring your whole self to work. There is no such thing as the perfect candidate, so if you think you have what it takes, but don't necessarily meet every single point on the list, please still get in touch. We'd love to have a chat and see if you could be a great fit.  

Why you'll love working with us.

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans - there are heaps of opportunities to enable you to grow and be your best.   

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work - we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.

We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.

We are seeking a dedicated Part-Time Veterinary Director to join our team for 30 hours per week. 

As the Veterinary Director, your key responsibilities will include leading and managing the veterinary team while fostering a positive and inclusive work culture. You will be expected to provide high-quality care to our patients, ensuring their well-being and comfort. Encouraging open communication and the sharing of ideas among all team members is essential, as is collaborating with the team to continuously enhance our services and client experience. Additionally, you will actively participate in the development and implementation of clinic protocols and procedures.

The Director of Corporate Communications reports to the Head of the function in the Australia, New Zealand and South Pacific cluster. The role is responsible to develop and execute compelling and strategic communications campaigns, that help our stakeholders (internal and external) to understand the value Visa can bring, and advance delivery of our business goals.

This role:

• Will develop and deliver two-to-three broad corporate communication campaigns over the course of the year – each campaign built around a connected set of moments and with delivery of the associated tactics:
  • Working with internal and external stakeholders to conceive and create the outputs that deliver engagement with key audiences
  • Seeking out the stories and opportunities for thought leadership that can make the campaign stand out from the status quo
  • Creating moments that connect with Visa’s clients, employees and industry stakeholders
• Work with colleagues in the Comms team to manage day-to-day media relations and issue management
• Work with the Head of the function in market to set the internal communications strategy and the regular touchpoints to deliver it, including monthly town halls, leadership and strategy forums and other culture-driving activity.

We are a small but nimble team, and all work across audiences and channels to achieve the best possible outcomes for the business and our audiences. This role collaborates closely with regional and global Comms colleagues.

The successful candidate will be an experienced and thoughtful Corporate Communications professional, with a history of delivering Communications campaigns that reach below the top layer of awareness, think long-term and can find connections to build bigger stories out of seemingly disconnected parts. The successful candidate will need to be fast-moving and adaptable, flexible in their thinking and ready to help the team and the business refocus and move on quickly as required.

Why this is important to Visa

We are seeking an outstanding candidate to help us advance and protect Visa’s reputation and drive business growth across Australia, New Zealand and the Pacific Islands.

What you get to do in this role

• Utilise your profound knowledge and experience in managing and exceeding Support KPIs and critical Technical Support Metrics including Customer Satisfaction, Time to Relief/Resolution (TTRf/TTR), reducing backlogs., increasing efficiency, and implementing/upholding change management, etc.
• Partner with other regional leaders to define and implement strategies to improve customer experience and grow and develop teams.
• Own and bring to conclusion high-impact customer escalations by working with cross-teams.
• Provide quarterly business updates to Senior Leadership.
• Drive case management success from detection to resolution and dissatisfaction issues for customer accounts leading to ongoing enhanced customer experiences.
• Manage major operations outages and communications to customers.
• Evaluate current processes, technology and organizational skills and drive improvements that will enhance customer and employee experience.
• Lead by example to cultivate and maintain a culture built on teamwork, collaboration, and customer focus.
• Manage to the company’s and department’s vision, goals, mission and values.
• Participate in weekend and holiday on-call rotation as required.

GHGSat offers greenhouse gas detection, measurement, and monitoring services to industrial and government customers around the world. The company uses its own satellites and aircraft sensors, combined with third-party data, to help industrial emitters better understand, control, and reduce their emissions. 

As GHGSat continues its journey to build the world's leading geospatial atmospheric data platform, we are seeking Account Directors for our satellite derived methane monitoring products. These products help companies across commercial sectors identify and analyze methane gas emissions helping them proactively mitigate and manage the risk of loss of their valuable product. 

As an Account Director at GHGSat, you’ll be spearheading initiatives selling our solutions, along with our vision of helping our customers dramatically reduce the risks and impact of methane gas emissions across key verticals. We’re looking for those who love building new relationships with senior business owners and decision makers (CTOs, CEOs, Heads of Operations and Business Unit owners) about using our monitoring and data solutions and running the overall strategic relationship with these customers (including white space identification, contract negotiations, etc.) 

What you’ll do 

• Prospecting and handling high-value prospects and customers. You will contribute to the fast-growing business, and source new opportunities to provide GHGSat’s solutions to.
• Build robust territory plan to grow existing accounts and breakthrough at greenfield accounts
• Driving opportunities for product use cases around data, analytics, and emissions monitoring.
• Work with and mentor Account Executives and Sales Development Reps on your team, to drive new leads and sales
• You will deliver the technical win and product fit at customer accounts. You will build customer trust in GHGSat and our solutions, which results in customer success in the post-sale. The Account Director is both technical and a skilled relationship builder. They can clearly articulate complex value propositions.

• Bachelor’s degree in business, engineering, or other relevant background
• 5+ years experience selling solutions to Industry, Oil & Gas, Waste Management, Mining and/or Financial Services
• Strong track record of sales performance
• Experience building and selling SaaS, Data and Business Analytics solutions
• Strong team selling skills that involve cross functional teams of generalist AEs, product management, and executive sponsors.
• Hands-on, passionate, and creative problem solver with know how to get things done and ability to lead others to success, focusing on creating value
• Strong understanding of metrics and KPIs
• Highly visible, excellent communicator and presenter able to gain confidence of c-level audience
• Ability to build a deep understanding of an enterprise’s emissions solutions’ needs and guide them to a technical solution
• Ability to learn, embrace change, and be a team player
  

Traits of Great Account Directors 

• Fluent with technology - Must be comfortable with both using and selling the technology
• Understands the value of the product - Can convince prospects of the true value of the technology
• Knows the ideal customer profile inside and out - Knows how to look for specific customer characteristics
• Values long-term customer success - Always looking to help the business succeed overall, not just them
• Always minimizes discounts - Reps who focus on the value of the product, not the price
• Understands venture capital and how it impacts working for a VC back company - Great SaaS sales reps can reassure prospects that their business will be there tomorrow, next month, and years from now.
• Creates strong connections with customers - Great written and verbal skills - The best SaaS sales reps can engage prospects through email and the phone almost as well as traditional reps can close deals in person.

• Competitive salary + stock options for all full-time employees  

• Full comprehensive benefits

• Statutory leave + paid time off

• Flexible hybrid work environment 

We have an exciting opportunity for an Art Director to join our team for a 12-month paternity leave cover. The Art Director is responsible for leading, creating and executing the visual design and creative direction of visually stunning designs that effectively answer the brief and communicate each brand's message to its target audience. This position requires a high level of creativity, people management, time management as well as an understanding of the latest design trends and techniques. 

The Art Director will work closely with the Group Creative Director, designers, Project Managers, and other departments to ensure that all visual elements align with each company’s brand and messaging.

Day to day you will:

• Develop, maintain, and execute design concepts for a wide range of brands and mediums, including print and digital advertising, websites, social media, and branding
• Create design layouts, illustrations, and graphics that are visually appealing and in line with the company's overall aesthetic
• Generating clear ideas and concepts in tandem with the copywriter
• Stay up-to-date with the latest design trends and techniques to ensure designs are fresh and relevant
• Ensure that all designs meet the company's brand guidelines
• Apply typography techniques
• Manage and mentor designers 
• Forge strong relationships with key internal stakeholders, with the capability to influence and mediate to reach an optimum outcome for all parties

Note: This department is not directly responsible or involved with creating the shows that are famously seen on the Nine network. 

• Lead and manage large stakeholder groups focused on business outcomes.
• Lead and manage project review and reporting mechanisms; project financial management; change control and quality reporting.
• Lead the preparation of client business cases in line with the RMG500 Two Stage Capital Works process or similar.
• Solve client problems by conducting quantitative and qualitative analysis, including client interviews and workshops, document reviews and the presentation of our findings and recommendations.
• Build strong relationships with key stakeholders, including clients, project teams, and within our business.
• Assisting in business development activities such as development of proposals, internal opportunity management, and thought leadership development.

ArchiPro is here to revolutionise an entire industry.

We are on a mission to simplify the end-to-end building experience and are looking for a dynamic Strategic Partnerships Director to lead transformative key client accounts and drive long-term value creation.

At ArchiPro, we are redefining the way people design, build, and renovate their spaces. We empower businesses to grow online and help millions of people on their building journey find what they love and need, from architects, building designers, interior designers, products and materials in the construction industry. Spanning both the residential and commercial sectors our platform is a dual-sided marketplace for both professionals and homeowners.

About the Role

As the Strategic Partnerships Director, you will spearhead initiatives to identify, negotiate, and manage strategic alliances that align with ArchiPro’s growth objectives. You will collaborate across teams to enhance our platform’s offerings, expand our market presence, and foster mutually beneficial partnerships that deliver measurable impact.

What success looks like

Key Account Growth: Cultivate and strengthen high-value relationships with industry-leading suppliers, service providers, and stakeholders to grow ArchiPro's ecosystem and deliver measurable value.

Market Expansion: Drive customer and revenue growth by leveraging partnerships and implementing targeted advertising strategies to accelerate growth into existing and emerging markets.

Innovation Driver: Collaborate with product and technology teams to integrate partner solutions that enhance the customer experience, fuel innovation, and unlock new revenue streams.

Leadership & Collaboration: Work cross-functionally to execute strategic partnerships, manage long-term relationships, and develop advertising initiatives that amplify reach and measurable outcomes.

Data-Driven Impact: Leverage insights and analytics to evaluate, refine, and optimise partnership performance and advertising strategies, driving continuous improvement and strategic growth.

Key Account Management: Proven ability to manage and grow key client accounts, delivering measurable results and fostering long-term relationships in high-growth environments, preferably in high-growth SaaS, advertising, A&D, or tech environments.

Strategic Thinking: Strong strategic mindset with the ability to align client objectives with platform capabilities, identifying opportunities to drive mutual growth.

Advertising Sales Expertise: Demonstrated understanding of advertising sales, marketing strategies, and audience targeting, with a focus on ROI-driven solutions.

Industry Knowledge: Experience working within SaaS, architecture, and design sectors, understanding their unique challenges and opportunities.

Client Growth Focus: Skilled in developing tailored strategies to maximise client success on digital platforms, ensuring engagement, retention, and revenue growth.

Collaborative Approach: Adept at working cross-functionally with sales, product, and marketing teams to deliver integrated solutions that enhance the client experience.

• Be part of an ambitious, high-growth company with a mission to revolutionise the design and build industry.
• Join a passionate, supportive, and collaborative team that celebrates success and innovation.
• ArchiPro is backed by Tiger Global, one of the largest funds globally, and they only back the world's most exceptional companies. They invested in Facebook, TikTok, Air BnB, Alibaba, Roblox, and Stripe.
• ArchiPro is frequently ranked among the top 10 most disruptive companies in AU and NZ.

For the curious minds:

• What our clients have to say
• What our team have to say
• What the media have to say
• Our Founders story

Join AECOM’s Transport Group in South-East Queensland as a Technical Director, with a strong focus on project management. You will step into a dynamic role that blends leadership, innovation and project delivery. This is an exciting opportunity to guide a talented multidisciplinary group of professionals as a project leader for the delivery of complex, region-shaping projects.

In this role, you will have the opportunity to:

• Oversee the planning, execution, and successful delivery of major transport infrastructure projects. Your project management skills will be crucial in ensuring that projects are completed on time, within budget, and to the highest standards of quality. You will lead multidisciplinary teams, coordinate with various stakeholders, and implement best practices in project management to drive efficiency and excellence in project outcomes.
• Cultivate a culture of excellence, inspiring teams to deliver high-quality results that achieve or exceed client expectations.
• Engage regularly with clients, allowing you to forge strong relationships and truly understand their needs, which is essential for driving satisfaction and securing repeat business. Your reputation for delivering exceptional results will help enhance AECOM's standing in the market.
• Identify opportunities to expand our portfolio, lead proposal efforts, and enhance AECOM’s presence in the market. Your skills and vision will be instrumental in winning new projects and shaping the future of our strategic initiatives.

If you’re a motivated leader with a passion for delivering impactful solutions, this position offers you the chance to make a significant difference in a supportive and forward-thinking environment.

Join us, and let’s create a legacy of excellence together. 

What will a day in this role look like: 

• Lead delivery of major transport infrastructure projects, focusing on culture, project performance, client relationships, and contractor relationships.

• Work with an industry-leading team on a broad range of transport infrastructure projects that shape cities and regions, including some of Queensland’s largest road and passenger transport projects, and indeed Australia-wide. 
• Foster a culture of technical excellence and collaboration with our multidisciplinary teams. 
• Establish and maintain effective relationships with clients, customers and partners. 

• Influence and lead strategy development and execution to achieve business success. 

• Lead change and drive productivity by championing our digital delivery initiatives, ensuring the integration of cutting-edge technologies and innovative practices to enhance project outcomes.

Join AECOM’s Transport Group in South-East Queensland as a Technical Director, with a strong focus on design management. You will step into a dynamic role that blends leadership, innovation and project delivery. This is an exciting opportunity to guide a talented multidisciplinary group of professionals as a project leader for the delivery of complex, region-shaping projects.

In this role, you will have the opportunity to:

• Oversee the design, coordination, and successful delivery of major transport infrastructure projects. Your technical management skills will be crucial in ensuring that designs are completed on time, within budget, and to the highest standards of quality. You will lead and coordinate multidisciplinary teams and implement best practices in design management to drive efficiency and excellence in project outcomes.
• Cultivate a culture of excellence, inspiring teams to deliver high-quality results that achieve or exceed client expectations.
• Engage regularly with clients, allowing you to forge strong relationships and truly understand their needs, which is essential for driving satisfaction and securing repeat business. Your reputation for delivering exceptional results will help enhance AECOM's standing in the market.
• Identify opportunities to expand our portfolio, lead proposal efforts, and enhance AECOM’s presence in the market. Your skills and vision will be instrumental in winning new projects and shaping the future of our strategic initiatives.

If you’re a motivated leader with a passion for delivering impactful solutions, this position offers you the chance to make a significant difference in a supportive and forward-thinking environment.

Join us, and let’s create a legacy of excellence together. 

What will a day in this role look like: 

• Lead the design and coordination of major transport infrastructure projects, focusing on technical management, project performance, client relationships, and contractor relationships.
• Work with an industry-leading team on a broad range of transport infrastructure projects that shape cities and regions, including some of Queensland’s largest road and passenger transport projects, and indeed Australia-wide. 
• Foster a culture of technical excellence and collaboration with our multidisciplinary teams.
• Establish and maintain effective relationships with clients, customers, and partners.
• Influence and lead strategy development and execution to achieve business success.
• Lead change and drive productivity by championing our digital delivery initiatives, ensuring the integration of cutting-edge technologies and innovative practices to enhance project outcomes.

About Our Client:

• Our client is Australia and New Zealand's leading think tank and industry accelerator for alternative proteins.
• As a non-profit organisation, our client champions the innovations in food production that offer sustainable, scalable solutions to feeding a growing population while reducing environmental impacts.
• Through collaboration with policymakers, industry leaders, and entrepreneurs, we are pioneering the transition to a more sustainable food future.

About the Role:

The Executive Director (Programs) will co-lead the organisation with the Executive Director (Operations), reporting to the Board and working closely with the leadership team. This role is pivotal in shaping and delivering impactful programs, strengthening stakeholder relationships, and ensuring alignment with the company’s strategic goals.

This is a unique opportunity for a mission-driven leader to play a vital role in fostering innovation within the food system while contributing to a more sustainable future.

Key Responsibilities:

1. Program Leadership and Delivery

• Design, implement, and evaluate innovative programs aligned with the company’s mission.
• Ensure program outcomes meet strategic goals and contribute to broader organisational impact.
• Adapt strategies to accommodate a fast-paced work environment with long-term outcomes.

2. Stakeholder Engagement and Advocacy

• Cultivate relationships with government agencies, industry leaders, policymakers, and other stakeholders.
• Advocate for the company’s  mission through public representation and strategic partnerships.
• Navigate stakeholder expectations, particularly in the non-profit and corporate sectors.

3. Strategic Planning and Governance

• Collaborate with the board and leadership team to refine strategic plans and set measurable goals.
• Provide clear, actionable insights to inform governance and organisational decisions.
• Balance big-picture strategic oversight with detailed operational guidance.

4. Team and Resource Management

• Lead and mentor a high-performing team, fostering a culture of collaboration and adaptability.
• Support team members’ development and ensure alignment with organisational objectives.
• Oversee resource allocation to optimise program and organisational efficiency.

More Information:

• Location: Melbourne, VIC
• Type: 4 days per week (0.8 FTE)
• Hybrid model: 3 days in Melbourne office and 1 WFH (Monday mandatory for team meetings).
• Office space: Co-working space in North Melbourne alongside impact organisations.

• Proven leadership in non-profit or social enterprise sectors, focused on program delivery and advocacy.
• Strong understanding of Australian market dynamics and funding structures.
• Skilled in managing relationships with boards, government, and industry leaders.
• Exceptional emotional intelligence and collaborative leadership style.
• Strategic thinker with the ability to balance process and relationships.
• High adaptability and proactive problem-solving skills.
• Strong communication skills to inspire and guide teams and stakeholders.
• Experience in international development, ESG, or sustainability is a plus.

An internal opportunity within our Finance team has created an exciting opening for a Regional Finance Director to join a progressive organisation with a strong, people-focused culture in Sydney.

In this senior leadership role, you will leverage your extensive finance expertise and proven ability to build strong relationships with stakeholders to drive financial performance, enhance commercial outcomes, and support strategic decision-making across the region.

As the Regional Finance Director, you will be responsible for leading the regional finance team, fostering career development and mentoring team members, while serving as the key business partner for regional leadership. Your role will focus on delivering project financial plans, improving commercial results and driving financial acumen across all phases of the project lifecycle.

Reporting directly to the ANZ Finance Director, you will also play a pivotal role in collaborating with operations and senior leadership to ensure the successful delivery of financial and business goals.

This is a rare opportunity to lead from the front, shape financial strategy and inspire a high-performing team in a dynamic and innovative organisation.

What will a day in this role look like:

• Collaborate with regional leadership to influence bid and pricing strategies, ensuring profitability and cash flow optimization.
• Lead the monthly close process, ensuring the timely and accurate preparation of financial reporting.
• Oversee revenue recognition in line with company policies and analyse overhead expenditures for the region.
• Develop and execute financial strategies that align with AECOM’s regional and global objectives.
• Manage financial risks by anticipating challenges, analysing economic and commercial conditions and taking preventive measures.
• Ensure full SOX compliance, support annual audits, and maintain strong internal controls to protect the organization’s financial integrity.
• Provide fact-based commercial insights, leveraging data from internal and external sources to guide strategic business decisions.

Lead all commercial aspects for an assigned group of clients in order to grow existing clientele base as well as identify new business so as to achieve planned financial objectives and other operational performance indicators.

Responsibilities

Business Development

• Achieve revenue, profitability, quality, speed of delivery, productivity and client satisfaction targets as well as other related business development objectives as assigned
• Maintain and further foster relationships with current clients
• Develop plans to cross-sell and introduce new services to current clients
• Conduct thorough business development processes to identify incremental revenue opportunities from new clients, beyond the base
• Increase company exposure through participating in associations, webinars and/or seminars
• Contribute to the short-term strategies and business plans for the growth of Business Unit based on global and regional / sub-regional directions
• Provide continuous feedback on competitive activities within assigned clients

Financial Management

• Achieve revenue, profitability, quality, speed of delivery and productivity targets as well as other related business development objectives as assigned
• Ensure local business strategies are implemented according to regional / sub-regional directions in order to meet the financial and business objectives of the division
• Monitor the actual financial performance against budget/forecast and ensure the implementation of appropriate actions that will lead to the achievement of the financial targets
• Ensure proper pricing and contracts are completed and approved according to company's policies and guidelines

Client Servicing

• Implement Joint Business Plans (JBPs) that will contribute to maximum client satisfaction and ensure continuous profitable and business growth
• Lead all commercial aspects with the primary responsibility of expanding our scope of influence with clients across a wider range of products and with greater depth of involvement
• Foster relationships at all levels and functions of the client organization to identify opportunities for incremental product/solution sales
• Ensure adherence to the company policies on business conduct/ethics when servicing clients are being observed by the entire division

Product Enhancement:

• Identify the client needs: situation/competitor assessment, need assessment, potential solutions
• Participating in creation of the PE plan & timeline: communicating the voice of client
• Develop the pricing proposal & commercial approach with the RI Leader
• Support the proper communication of the new product and its benefits with clients

Organizational Management and Development

• Participate in local and cluster initiatives as part of continuing leadership development
• Work across functional business units to support organizational initiatives and business needs
• Promote inter-departmental and inter-divisional communications and teamwork

You will play a pivotal role in shaping the Pacific Loyalty strategy, driving programme performance, and delivering exceptional member experiences. Focus on growing loyalty programmes through member acquisition, retention initiatives, and fostering a strong in-hotel loyalty culture.

This role is responsible for:

• Champion the ALL – Accor Live Limitless programme in the Pacific, localising and delivering its value proposition across hotels, guests, members, and the wider community.
• Collaborate with MEA APAC teams to develop and execute Pacific marketing strategies, driving member acquisition, engagement, and retention.
• Lead and support loyalty operations through strategic improvements, reporting, training, and communication of ALL programme performance, working with two direct reports to ensure delivery and member satisfaction.
• Collaborate with regional and hotel teams to drive member recruitment, benefit compliance, programme updates, and effective use of loyalty tools such as HotelLink, LUKE, and ACDC.
• Develop and implement innovative training tools, member experience audits, and engagement initiatives to foster a strong loyalty culture and enhance programme outcomes across the Pacific.
• Represent loyalty at owner meetings, monitor market trends, and identify opportunities to enhance the value of ALL, Accor Plus, and Accor Vacation Club programmes.
• Act as the loyalty systems expert, creating SOPs and processes to support benefit compliance, and collaborating with hotel operations and training teams to implement localised programme updates across the Pacific.
• Develop and implement staff training, best practices, and consistent procedures, while communicating programme updates and delivering quarterly webinars on loyalty initiatives to hotel teams.
• Oversee financial management by establishing procedures, managing budgets, coordinating suppliers, and ensuring all activities align with Accor’s financial objectives.
• Lead and inspire the team by embodying Accor’s values, empowering high performers, fostering innovation, and actively coaching to create a cohesive, motivated work environment.
• Drive recruitment, retention, and career development by identifying leadership talent and supporting team members’ growth towards shared goals.