What is this role about?

In this varied and hands on role, the Facilities and Operations Officer will be responsible for providing a warm, professional greeting to all visitors, dealing with facilities requests either in person or through contractors when required, ensuring the set up and cleanliness of the meeting room space on the reception floor, and overseeing facilities and office related administrative tasks.

They are responsible for providing professional, efficient, and effective support to the Senior Manager, WHS and Facilities and broader teams.
  
The responsibilities in this role include but are not limited to the following:

Facilities

• Assisting with employee desk relocations including chairs and desk drawers, ensure they are ergonomically set up
• Maintaining floor plan records
• Coordinate or complete general repairs, maintenance duties and servicing as required, including the coordination of trades people
• Advise building management of any issues they are responsible for, such as plumbing, electricity, lift, power
• Receive, action and investigate calls from the Monitoring Centre

WHS

• Assist with WHS matters, including incident inspections, when required
• Assist with managing requests for Ergonomic Assessments and work with the business on implementing any requests from these assessments as required
• Work with people leaders to manage employee requests for reasonable adjustments to their work stations at home or in the office
• Monitor the first aid room and first aid supply levels
• Play an active role in emergency evacuations

Administration/Reception

• Greeting visitors to the office during core office hours
• Maintain the guest log in system (SINE)
• Maintain and update processes and procedures, ensuring efficient information management
• Data entry and generation of required reporting, such as daily security logs

Cuscal – where curiosity and expertise are rewarded.  

Be part of a smaller team taking on a bigger role – a role where your curiosity, your energy, your ambition is rewarded. You’ll grow with us in an unconventional way where sideways develops you as much as up; where voices are heard and ideas are tested, and new things are created in fast-paced and efficient ways. Where your expertise and excellence are seen and valued. 

What is this role about? 

The Accounts Payable Officer provides a range of financial processing services for Cuscal related entities to key stakeholders in line with Cuscal policies including, performing the day-to-day activities associated with the timely and accurate processing of supplier invoices and external contractor, client or regulatory or contractual payments. 

• Review and verify invoices submitted for processing including perform valid tax invoice review and 3-way match  

• Process payments, credit notes and refunds in compliance with financial policies, controls and procedures 

• Verify vendor details and administer creation/modification of vendor accounts, monitoring accounts to ensure timely payments  

• Correspond with suppliers and internal staff on invoice or account queries 

• Ensure appropriate approvals and delegation of authority assigned and obtained  

• Reconcile vendor accounts 

• Corporate Card administration  

• Provide guidance to employees on invoice and PO processing, travel, cab charge and expense claim reimbursements 

About You 
To be successful in this position you will have the following skills and experience: 

• Proven experience of processing financial and accounts payable transactions  

• Ability to analyse, interpret and evaluate data 

• Experience performing reconciliations and calculations. Experience with Financial accounting software systems such as SAP highly regarded.   

• High attention to detail and accuracy 

What’s it like to work here? 

As well as good pay and a great culture, we back our employees by helping them work towards industry-recognised qualifications, using online learning, training modules and career planning tools for you to grow with us. We are committed to providing a diverse and inclusive workplace where the very best talent in Australia chooses to work. We support our colleagues with flexible work arrangements through our hybrid model whilst also offering a wide range of financial, lifestyle, health & wellbeing benefits. 

 
Next Step 
If you think this role is the right fit for you, we invite you to apply. Let’s explore who you are and what drives you. We’d love to share our vision for the future of payments sector. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. 
   
Cuscal does not accept unsolicited resumes from recruitment agencies and search firms. Please do not email or send unsolicited resumes to any Cuscal employee, location or address. 

This position is responsible for supporting Quality Assurance for Claims. You will provide claims administrative support services to other parts of the business within specified guidelines and may be directly supervised.

In addition to this the Claims Quality Assurance Officer will provide ongoing file maintenance and administrative support to Quality Assurance Managers, Specialists and Consultants as well as supporting the overall quality assurance process.

In this role you will:

• Provides Claims Quality Assurance administrative support service within specified guidelines and TAL values.
• Responds to QA enquiries where basic analysis and the provision of information is needed in order to resolve the issue, escalating where necessary.
• Records all information accurately on appropriate systems.
• Responsible for spotting opportunities for service and process improvement and feeding suggestions to manager.
• Offers support to team members, sharing learning and best practice in order to contribute to overall team effectiveness.
• Understand the responsibility of TAL in relation to the Privacy law and compliance guidelines and execute QA within these laws and guidelines.
• Proactively raise and support rectification of compliance breaches.
• Produce high-quality, accurate and compliant work.
• Ensure adherence to regulatory and TAL’s policies and procedures.
• Raise potential risk issues in daily operations across systems, policies and procedures that may result in TAL being exposed to financial instability, fraud, not fulfilling regulatory requirements or litigation including behaviours that may be discriminatory or undermine TAL’s core values.
• Collaborates with others to ensure that the customer gets a flawless product or service.