What is this role about?
In this varied and hands on role, the Facilities and Operations Officer will be responsible for providing a warm, professional greeting to all visitors, dealing with facilities requests either in person or through contractors when required, ensuring the set up and cleanliness of the meeting room space on the reception floor, and overseeing facilities and office related administrative tasks.
They are responsible for providing professional, efficient, and effective support to the Senior Manager, WHS and Facilities and broader teams.
The responsibilities in this role include but are not limited to the following:
Facilities
- Assisting with employee desk relocations including chairs and desk drawers, ensure they are ergonomically set up
- Maintaining floor plan records
- Coordinate or complete general repairs, maintenance duties and servicing as required, including the coordination of trades people
- Advise building management of any issues they are responsible for, such as plumbing, electricity, lift, power
- Receive, action and investigate calls from the Monitoring Centre
WHS
- Assist with WHS matters, including incident inspections, when required
- Assist with managing requests for Ergonomic Assessments and work with the business on implementing any requests from these assessments as required
- Work with people leaders to manage employee requests for reasonable adjustments to their work stations at home or in the office
- Monitor the first aid room and first aid supply levels
- Play an active role in emergency evacuations
Administration/Reception
- Greeting visitors to the office during core office hours
- Maintain the guest log in system (SINE)
- Maintain and update processes and procedures, ensuring efficient information management
- Data entry and generation of required reporting, such as daily security logs
