• Oversee, manage, and support HR processes in the company to ensure compliance with relevant industry regulations, legislation, and company’s policies
• Coordination of the on- and offboarding processes, probation periods 
• HR administration and reporting
• Support the executive team to deliver on strategic objectives while building strong culture, alignment, employee engagement, team ownership and accountability
• Drive the local OHS plan to ensure the Company complies with all legislative requirements, creating a safe workplace that prioritises the employee well being
• Coordinate with the L&D team to ensure that training covers all local compliance needs around OHS, Data Privacy, Data Security, and Australian Competitions Legislation
• Partner with business unit leaders, designing and implementing comprehensive people solutions for short and long-term organizational needs
• Coach and guide business leaders on employee relations matters.
• Act as a trusted advisor on HR matters, supporting employees and business leaders impartially
• Work closely with the different teams, including finance and delivery, to optimise  an excellent work environment
• Conducting regular meetings with managers to provide guidance on change management, compensation strategies, retention efforts, talent assessments and performance development
• Owning and conducting investigations as needed, ensuring consistent and transparent application of HR policies and practices.
• Aligning with Global HR teams to ensure the successful implementation of HR-related projects
• Support key change initiatives, collaborate with stakeholders, develop internal communication messages
• Coordinate relocations from other business units of Globant

• Oversee, manage, and support HR processes in the company to ensure compliance with relevant industry regulations, legislation, and company’s policies
• Coordination of the on- and offboarding processes, probation periods 
• HR administration and reporting
• Support the executive team to deliver on strategic objectives while building strong culture, alignment, employee engagement, team ownership and accountability
• Drive the local OHS plan to ensure the Company complies with all legislative requirements, creating a safe workplace that prioritises the employee well being
• Coordinate with the L&D team to ensure that training covers all local compliance needs around OHS, Data Privacy, Data Security, and Australian Competitions Legislation
• Partner with business unit leaders, designing and implementing comprehensive people solutions for short and long-term organizational needs
• Coach and guide business leaders on employee relations matters.
• Act as a trusted advisor on HR matters, supporting employees and business leaders impartially
• Work closely with the different teams, including finance and delivery, to optimise  an excellent work environment
• Conducting regular meetings with managers to provide guidance on change management, compensation strategies, retention efforts, talent assessments and performance development
• Owning and conducting investigations as needed, ensuring consistent and transparent application of HR policies and practices.
• Aligning with Global HR teams to ensure the successful implementation of HR-related projects
• Support key change initiatives, collaborate with stakeholders, develop internal communication messages
• Coordinate relocations from other business units of Globant

Purpose of your role

The Business Analyst position is a key role that is responsible for applying analytical solutions to problems and existing processes with the aim to increase effectiveness through technology solutions.  This role plays an integral part in bridging the gap between Technology, Product and the Business using data analytics to assess processes and determine requirements that will allow Technology delivery teams to effectively meet business needs.  An ability to produce documentation (in a timely manner) that supports either product or project teams to achieve outcomes, using different delivery methodologies is an important part of the role, so a blend of experience is important particularly in terms of agile delivery. 

The initial focus will be working with our Customer Management team, with Salesforce transformation experience essential. The focus will be on working both transformation change initiatives and operational BAU activities that support our Customer Management capabilities team. You will be providing business expertise and practical solution delivery experience to ensure that the team you are working with consistently delivers quality software that meets user product requirements and acceptance criteria. The role will support dependency management and help to remove impediments that are preventing the team from accomplishing its goals.

This role is within a fast-moving team and will involve working with some ambiguity to achieve objectives, so you must be comfortable with that. As such you will be expected to take initiative and display strong communication and time-management skills to facilitate meetings that ensure teams and stakeholders are aligned on the outcomes.

What you do 

• Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats.  Understand how technology can support business goals
• Identify problems within the business, including using data modelling techniques, constructing workflow diagrams, studying system capabilities, writing specifications
• Communicate with people at all levels of the organisation to determine how technology solutions can meet business needs
• Oversee the implementation of new technology and systems, including enhancements and be a key person to conduct UAT to ensure what has been developed is in line with business requirements
• Run workshops and training sessions
• Evaluate information gathered from multiple sources, reconcile conflicts, decompose high level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from underlying true business needs
• Conduct gap analysis and work with technical leads/architects to identify where existing solutions do not meet the business requirements. Ensure this is clearly documented.  Model the data requirements or work with the appropriate people to ensure that the data will support the new solution
• Determine and develop user requirements for systems in production, to ensure maximum usability
• Work with the SME’s to understand the Customer Management experience and journeys end-to-end
• Strong experience in Salesforce implementations and acting as the SME for Salesforce
• Knowledge of compliance, regulations and customer onboarding processes
• Experience working with Salesforce development teams, either internal teams or 3rd party implementation partners

Experian Marketing Services is a global leader in providing data-driven marketing solutions, and manage large and comprehensive databases containing geographic, demographic, lifestyle and attitudinal information on the Australian population. We empower businesses to make informed decisions, enhance customer relationships, and drive measurable results through our innovative segmentation data and analytics solutions. Experian Marketing Services is seeking a dynamic and results-driven Business Development Manager to join our team in Melbourne. As a Business Development Manager, you will focus on selling Experian's leading segmentation and analytics solution into the Not-for-Profit, Education, and Retail verticals helping them better understand who their consumers are, how to better engage with them, and solve business critical objectives such as reducing debt, growing market share, and creating a better customer experience.  

What you’ll need to bring to the role & Experian

• A relentless drive to exceed targets and achieve business development objectives.
• Ability to book 15 new business and 10 follow up meetings per month.
• Proactive and self-motivated approach to identifying and pursuing new opportunities.
• Eagerness to continuously enhance sales skills and stay updated on industry best practices.
• Willingness to learn and adapt to evolving market trends and client needs.
• Ability to collaborate effectively with internal teams to tailor solutions and streamline the sales process.
• Demonstrated resilience in the face of challenges, rejections, and changing market dynamics.
• Maintain a positive and solution-oriented mindset in a dynamic and fast-paced environment.

Work that matters - What you’ll be doing

• Develop an in-depth understanding of the NFP, Education, and Retail verticals, addressing their unique challenges and needs and intelligently prospect for new potential clients.
• Embrace and apply SPIN and STONGMAN sales methodologies to enhance your sales effectiveness.
• Engage in weekly meetings with your team and Regional Sales Manager to discuss progress, share insights, and strategize for success.
• Independently manage your clients and become a Trusted Advisor and Subject Matter Expert.
• Manage own performance and take responsibility for self-development in line with personal and Company objectives.

Champion Experian values 

Konica Minolta is innovative, robust and continually evolving. From printing and scanning to business process automation and robotics, our award-winning products and solutions help companies to transform and move information faster. Our people make this possible and as an organisation, we offer workplace flexibility, support diversity and promote events and activities to support wellbeing. We strive to create and maintain an inclusive workforce as diverse and capable as our class-leading solutions. We actively encourage women and those from diverse backgrounds to apply for our roles.

About the role

We are looking for a professional, innovative and driven Account Manager who can maximise revenue potential by continually developing Konica Minolta’s market exposure in Western Australia. We are looking for drivers, individuals who live for the next big challenge. You want to and can make an impact every day. We seek to employ the brightest and most forward-thinking talent.

In consultation with key stakeholders, your primary accountabilities are to:

• Drive market share growth through existing customers and new business in the Corporate & Enterprise vertical.

• Drive sales and manage internal processes from pre-sales to delivery to ensure success and achievement of targets.

• Provide timely and accurate completion of business plans, forecasts, internal order processes and customer management.

• Develop and maintain your knowledge of the Konica Minolta offering and the vertical industries of your nominated accounts.

• Maintain & regularly update CRM.

• Achieve the revenue target set out for your area/portfolio.

• Be an active member of the WA Branch - helping to drive innovation, continue the development of a high-performance culture and contribute to the achievement of Branch goals.

• Exemplify company values and adhere to policies and procedures.

To be qualified for this position, ideally your background and skills will comprise of the following:

·        Previous sales experience (ideally in the Corporate and Enterprise vertical).

·        Proven ability to create customer value through the sale of solutions and managed services.

·        Proven ability to develop account strategy, write and execute business plans.

·        Proven business development experience.

·        Proficiency with CRM applications.

·        Exposure to sales training methodologies.

·        Excellent written and verbal communication.

·        Strong proficiency in MS Office (i.e. Word, Excel, Outlook)

·        Exceptional presentation, communication and stakeholder management skills.

·        Ability to monitor performance against deadlines and milestones.

·        Australian driver’s license.

Why Konica Minolta?

You will enjoy a collaborative team culture where you will be supported and empowered to contribute your ideas and identify opportunities to develop your team and yourself. We are dedicated to the values of diversity and inclusion and have a firm commitment to ethical practices and corporate responsibility.

Konica Minolta is committed to providing a working environment that is inclusive and fair to both women and men. Progressive policies such as our domestic violence policy; paid parental leave and flexible workplace policies enable our people to balance work and life responsibilities. We have been thrilled to receive a citation from the Workplace Gender Equality Agency (WGEA) as an Employer of Choice for Gender Equality 5 years in a row.

Equal Opportunities

We are committed to providing equal opportunities and actively encourage applicants from all backgrounds to apply for our roles, regardless of gender, age, sexual orientation, ethnicity, religion, or disability. If you require any adjustments/assistance during the recruitment process, please reach out to [email protected]

Join our Team and thrive in an environment built on strong Collaboration, continuous Learning, and personal Growth. Every day at Konica Minolta is an opportunity to share your Ideas, influence Change and engage with colleagues from diverse backgrounds and experiences.

In summary, you will be offered a great career opportunity with a leading global technology and business solutions company

If you enjoy:

·        Driving outcomes and taking ownership

·        Building your career

·        Building relationships

·        Being part of a high-performing team culture

Apply today!

Looking for 2-3 Small Business Account Execs - January start date

Who are we?

Birdeye is a high-growth software company with 1000+ Global employees & offices in Sydney, Melbourne, London, San Francisco, Dallas, India & the Philippines.

We are backed by some of the biggest names in Silicon Valley & are charging towards one of the most successful IPOs in recent times.

Over 100,000 businesses use our software every day to power their business.

We are proud to have been recognised as the #1 vendor in our space globally for the last 5 years running on G2 from both a product & service perspective.

The role

This role is suited to Account Executives with previous software sales experience. You would be joining a high-performing team of diverse 20+ Account Executives in Sydney.

It's a full 360-degree role that involves both prospecting & closing and you'll be supported by a strong SDR & Marketing team which is responsible for driving inbound leads. It is certainly suited to people with a highly driven "Hunter" type mentality. Must have resilience!

You will receive best-in-class initial and ongoing training, and you'll be given a clear career progression path.

• 1-5 years of proven OUTBOUND software sales experience (B2B or B2C)
• Proven track record achieving sales KPI
• Competitive nature
• Strong verbal and written communication skills
• Confident dealing with business owners
• Organized and proven ability to multi-task

• $80,000 - $85,000 plus super & monthly commission ($120,000-$170,000+ OTE). Top earners can earn $200k - $250k OTE.
• Fast track progression structure (clear merit-based system)
• Work from home 2 days a week after training
• Birthday leave
• Regular Social activities & 3pm finish on Friday during summer
• Strong internal Digital Marketing team designed to back our sales team
• Annual MVP trip
• Company anniversary presents
• Discounted gym membership & health insurance
• Paid parental leave

Business Manager

ARH Wollongong and Greencross Fairy Meadow - Co-located Site: ECC and GP

Employment Type: Part-Time or Full-Time

ARH Wollongong is a leading healthcare facility, serving the Wollongong community with excellence in healthcare services. Our co-located site houses an Emergency Care Center (ECC) and General Practice (GP) clinic, providing comprehensive medical care to our patients. We are dedicated to delivering high-quality, patient-centered healthcare, and we are seeking a dynamic and experienced Business Manager to join our team and contribute to our mission.

Position Overview

As the Business Manager at ARH Wollongong, you will play a pivotal role in managing and overseeing the business operations of our co-located site, which includes the ECC and GP clinic. You will be responsible for driving efficiency, improving financial performance, and ensuring the seamless functioning of the organization. This position is available as either part-time or full-time, depending on the candidate's availability and qualifications.

Key Responsibilities

• Hospital Management
• Financial leadership, including P&L responsibilities, budgeting, business case developments and reporting
• Project management and business strategic planning and execution
• Relationship building with our valued referring veterinarians and Building business to business engagement and loyalty
• Marketing and promotional coordination including social media management
• Workplace Health and Safety compliance and governance
• Procurement oversight
• Team Management, Performance Workforce Implementation and workforce planning
• Human Resources – Recruitment, On boarding/Induction, Training & Development oversight.
• Client Relations with our internal and
• Liaising with other hospital managers to ensure appropriate alignment and promotion of the business group to maximise efficiency, profitability and productivity
• Equipment maintenance and management
• Building and Facilities oversight

Qualifications

• Excellent communication skills, both verbal and written.
• Strong teamwork and leadership abilities.
• Exceptional time management skills.
• Proven problem-solving skills.
• Professional personal presentation.
• A minimum of 5 years of management experience in the veterinary industry.
• Ideally, additional management training or qualifications.
• Collaborative approach to problem-solving and team leadership.
• Highly organised and detail-oriented.

How to Apply

If you are an experienced Business Manager with a passion for healthcare and a drive to improve the operations of a co-located ECC and GP clinic, we encourage you to apply for this position. Please submit your resume and a cover letter detailing your relevant experience and qualifications via the link below!

ARH Wollongong is an equal opportunity employer, and we welcome candidates from diverse backgrounds to apply. We look forward to the opportunity to work together in enhancing the healthcare services provided to our community.

Purpose of your role

The Head of Portfolio & Release Management is a senior role responsible for three key areas across the organization:

1. Establishing and managing the Product & Technology Portfolio

2. Management of analyst and delivery practitioners, and

3. The evolution of our delivery practices and processes.

This role works across Divisions to manage the priorisation and planning for the Technology roadmap, working directly with Group Executives and other business stakeholders in addition to Product and Technology management.

Leading a team of delivery and analyst resources, you will strive to achieve OFX’s objectives by establishing and evolving business and technology planning, driving and evolving our Agile based delivery practices while introducing strong reporting and governance frameworks for all projects and programs involving Technology. 

You will work across Technology to establish standards and practices to ensure a focus on business value, productivity and technical reliance while providing governance and high quality technology solutions within a fast-paced Agile delivery environment.

What you do

• Contribute to business strategy, annual planning, and integrated technology delivery plans by driving a cohesive approach, identifying and managing technology dependencies, and leading the budgeting process for effective program and product initiatives.
• Oversee strategic project management, providing senior delivery managers for end-to-end implementation, enforcing efficient governance tools, managing risks, ensuring stakeholder communication, actively handling budgets, and leading tracking and communication of overall plan benefits.
• Lead the standardisation of delivery practices, measurement, and continuous improvement in the Technology department, incorporating Agile and Lean principles, adopting evolving practices, and establishing efficient reporting and governance processes to meet business objectives in terms of cost, quality, and delivery targets.
• Manage and lead a team of Delivery and Agile practitioners, business analysts, and technology staff, setting strategic objectives, motivating and coaching the team, implementing KPIs, promoting high standards, and actively contributing to the broader Technology Management team to align with business strategy.
• Lead capabilities by developing and overseeing the Business Analyst practice, managing a team of Delivery Managers for complex initiatives, and collaborating with Engineering, Security, Risk & Compliance practices to enhance ways of working and support OFX business objectives.
• Ensure effective program governance and delivery through regular reviews, resource capacity planning, risk management, comprehensive reporting to OFX business, creation of lean yet comprehensive artifacts for executive communication, and resource management to deliver key initiatives.
• Establish and lead a regular process with the Finance Division for accurate reporting and forecasting of project and product initiatives, including efficient time/effort reporting tools, while monitoring budgets for all delivery activities and providing timely updates to executives on expected variances.
• Collaborate within the OFX Senior Management team, engage with Group Executives, Divisional leadership, internal stakeholders, and the Technology team to build strong relationships and confidence in Technology's practices and processes, while fostering robust working relationships with vendors and partners.

As a Senior Project Manager in our ANZ business, your impact will be delivering major, cutting-edge projects within our Urban Development business line. You will provide technical expertise across a range of projects and play an integral role in managing project and team performance as well as driving project outcomes. In this role, you will team lead and be responsible for the growth and development of up to 3 direct reports.

Our Urban Development project portfolio spans master-planned communities, large-scale subdivisions, medium-density townhouses, retirement villages, industrial, commercial, civic and public infrastructure projects. This is a fantastic opportunity for an established Project Manager with expertise in the land development sector, you will be involved in all aspects of the development process and will work with our clients to help them bring their projects to life.

As a Senior Project Manager in our ANZ business, your impact will be in the day-to-day management of a team of Project Managers as well as client liaison and project delivery for a major client in NSW. You will provide technical expertise across a range of projects and play an integral role in managing project and team performance and driving project outcomes. This is a fantastic opportunity for an established Project Manager with expertise in the Water Services sector to take on senior responsibilities inclusive of team management.

Your duties will include:

• Manage the delivery of projects from initiation through to close out and handover within client budget and expected timeframes.
• Lead specialist team of Project Managers and provide support to enable the effective delivery of projects through all life cycles.
• Lead Meetings with project stakeholders including clients, other Egis disciplines as well as external consultants.
• Develop strategies and work methodologies to meet the requirements of the projects.
• Prepare Business Cases for medium to high risk complexity projects to meet client expectations, including options identification, analysis and recommendation.
• Ensure project risks are effectively identified, mitigated and managed to effectively manage any matters that could impact the delivery of the project with reference to scope, schedule and budget.

• A unique career-defining opportunity to join and lead one of Melbourne’s most established, innovative and award-winning AU/NZ agencies
• Drive integrated earned-first communications including social and content
• Innovate and define our PR Agency of the Future strategy across corporate and consumer comms
• Collaborate on the Trans-tasman Leadership Team working with the most talked about local and global brands
• Join a culture that embraces growth and diversity and with ambition that is Limited by Nothing

LOCATION: Melbourne

We are uniquely Thrive helping our people, brands and community to do just that.  We use the power of communications to help our people, partners and community to grow and be successful.

Born and bred in Melbourne, and with offices across AU & NZ, Thrive is a public relations industry powerhouse and for the first time in the company’s 23-year history, we are recruiting externally for a Business Director to lead our Melbourne team.

This is not your everyday opportunity. This is a chance to work directly with Thrive’s Executive and learn why we are Mumbrella PR Agency of the Year and B&T PR Agency of the Year 2022 and how we came to be awarded the Dan Wieden Titanium Grand Prix at the 2023 Cannes Lions International Festival of Creativity, which celebrates game-changing creativity, for our work with The Monkeys for Tuvalu, ‘The First Digital Nation’.

This role is a career-defining opportunity to lead our Melbourne location as 2IC to the Executive Director, Melbourne. You will be supported by 25+ consultants as you lead client and team growth and retention while driving new business with the support of national specialist squads.  You will partner with our local and global corporate and consumer clients to devise their communications strategies while leaning into national resources to deliver creative and digital integration impacting our clients’ business goals.

The Role

We are seeking a highly skilled and motivated integrated comms Business Director who is well connected in Victoria with business connections and with the media and who can create new opportunities that take our agency to new heights. The ideal candidate will have a proven track record of success in the PR industry, across both corporate and consumer PR and have solid social media and creative content experience. The person must demonstrate strategic thinking, business acumen and have strong leadership skills with proven capability to grow a client portfolio.

This role will help drive operational process excellence, ensuring key stages of projects are executed efficiently and within budget, with a strong commercial mindset, managing financial forecasting, profitability and team resourcing.

• Work across a diverse and high-profile  corporate and consumer client portfolio
• Develop and implement strategic plans to drive business growth and achieve financial
• Manage and develop client relationships to deliver client growth
• Identify new market opportunities and trends to stay ahead in the local PR landscape
• Play an active role in lead generation and business development efforts and the conversion of clients
• Devise and oversee the implementation of first-class strategies with their senior reports for clients
• Provide effective leadership to a talented team of PR and social professionals, fostering a collaborative and innovative work environment.
• Mentor and develop team members, encouraging continuous learning and professional growth
• Oversight of the Melbourne office administration function.

About You

• Australian visa holder - will consider visa sponsorship for a stellar candidate
• Tertiary qualified 12+ years of agency experience in the PR industry
• Proven experience in a senior leadership role within a PR agency delivering integrated earned-first campaigns for global brands
• Strong business acumen and strategic thinking
• Excellent communication, collaboration and interpersonal skills
• Demonstrated success in client relationship management and business development
• Ability to inspire and lead a team to achieve exceptional results
• Delivery of best practice multichannel storytelling with exceptional writing skills
• Experience in B2B and B2C storytelling
• Experience delivering in a fast-paced environment and displaying logical thinking, forward planning, and the ability to manage up and down
• An established network of relationships with media, influencers, suppliers and key stakeholders
• Excellent presentation skills
• Team time management and budget experience
• Technology skills (MAC & Google Drive savvy)
• Media measurement/evaluation skills

This is Thrive.

Culture is everything. It's a reason why we have a 100% return rate by working parents, have had consistent leadership for more than two decades, and continue to welcome Thrive 'boomerangs' back to the agency. . Our team is made up of in-house media, creative and digital specialists who work across five locations in Melbourne, Sydney, Brisbane, Gold Coast and Auckland delivering strategic communications services for brands.

 Thrive values work-life integration including hybrid flexible working (currently Mondays and Fridays work-from-home) and delivers many benefits from wellbeing days and initiatives through to early knock-off Fridays. Thrive fosters & supports a work environment that is inclusive as well as diverse, where people can, and are encouraged to, be themselves. Every idea and perspective is welcomed and valued so that our service offering reflects our approach to Diversity, Equity & Inclusion both internally and externally.

Ready to make waves with us locally and globally?

Visit us here for more information - www.thrivepr.com.au.

If you value accountability, curiosity, integrity, collaboration and are passionate about what you do then our values are aligned. Please apply via LinkedIn or email a cover letter and resume to: [email protected].

All contact with Thrive will be treated confidentially. Only shortlisted candidates will be contacted.

Business Development Manager - Inverell

Level Electrical & Air are seeking an experienced Business Development Manager (BDM) to join our expanding team based in Inverell. The successful candidate will join a team who provide high quality products & services from electrical, data & air conditioning whilst also researching other products & services to add to the business revenue streams. 

• Autonomous, can-do attitude
• Strong Time Management
• Ability to collaborate and communicate effectively with technical and non-technical stakeholders and customers
• Existing commercial relationships & sales experience with sales targets/KPI's knowledge will be an advantage
• Be able to work autonomously, be self-motivated as well as working well as part of a team
• Ability to build trust, value others & communicate effectively.
• Ability to manage competing priorities and manage multiple projects
• High attention to detail and accuracy

• Competivie salary pending proven experience in a sales type role
• Access to a bonus scheme (profit share)
• Company vehicle with fuel card for personal in town use & beyond upon request
• Company supplied iPhone or phone allowance
• Further training opportunites
• Working from home on occasions
• Autonomy to plan your own weeks schedule
• iPad or laptop

Welcome to CT, the ultimate destination for tech enthusiasts! We're not just any workplace, we've been certified as a Great Place to Work and ranked 23rd in Australia's Best Workplaces 2022, and now we've been rated as the coolest Best Place to Work in Tech 2023! With a team of over 260 tech wizards, we're constantly pushing the boundaries and working at the forefront of the tech industry in Australia and NZ.

Our CEO, Adam Centorrino, is dedicated to customer service, having won the Customer Service Executive of the Year award twice, and we've also won an incredible 10 consecutive Australian Service Excellence Awards! We're not just focused on our customers, we prioritise our employees too. With flexible work culture, growth opportunities, wellness benefits, and an inclusive workplace culture, we're dedicated to making sure our team members are happy.

Now, enough about us – let's talk about you. We're expanding our dream team, and we're on the hunt for a key role to join our Professional Services Team.

Here’s what you’ll be doing:

The Department of Parliamentary Services (DPS) is seeking the services of multiple highly skilled Business Analysts with significant experience leading business analysis activities.  

The successful candidates will work with business subject matter experts (SME’s) to elicit business requirements for several initiatives underway within Australian Parliament House (APH).

To be successful in this role candidates will need to have:

• A minimum of 7+ years’ experience as a Business Analyst.
• Have experience working with both Agile and Waterfall delivery approaches.
• Have experience working in software development teams and System Development Lifecycle (SDLC).
• Hold strong stakeholder management and interpersonal skills.
• Excellent communication, workshop facilitation and writing skills.

To deliver on this program of work, the Business Analyst will be required to:

• Lead a range of business and technical stakeholder engagements to collect, analyse and define business requirements across the Parliamentary departments.
• Define user stories, acceptance criteria and create wireframes where necessary.
• Define the current state and future state for new business processes and articulate options for implementation.
• Collaborate with other sections across the Information Services Division to support the design and development of solutions to meet the requirements of Parliamentary departments. 

• Work with the delivery team to inform development and testing effort.
• Undertake other related activities to support successful delivery as required.

Estimated start date

Monday, 29 January 2024

Initial contract duration

12 months

Extension term

12 months

Number of extensions

2

Location of work

ACT

Working arrangements

This role is based in Barton, Canberra. Flexible working arrangements are available with a mix of work from home and office based work with at least 2 days in the office required. Work from home days will need to be tailored to work around business engagement and workshops.

Security clearance

Must have Baseline

Security Clearance: Must have active baseline clearance.

Candidates must limit their selection criteria responses to maximum of 2 pages Cover Letter, plus a resume.

Essential criteria

1. Demonstrated skills and experience leading complex business analysis activities, while managing business and technology change in an agile environment.

2. Highly developed verbal, written and presentation skills including the ability to develop complex business requirements, processes and SOPs material, with strong attention to detail, and present analysis and recommendations clearly and effectively to diverse stakeholder groups.

3. Robust stakeholder management and negotiation skills, with the ability to engage at all levels of an organisation with both business and technical stakeholders, and develop positive, effective relationships.

4. Extensive experience and skills in using formal business analysis techniques and methods in preparing and presenting analysis artefacts including but not limited to business requirements, standard operating materials, user stories, use cases, process maps (BPMN) and requirements specifications.

5. Demonstrated track record of professionalism, pragmatism, resilience, and personal integrity.

Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work! Here's why:

• We offer a wealth of training and development opportunities to help you enhance your skills and achieve your career goals, including a diverse range of courses, certifications, and personalised coaching.
• We care about your physical and mental wellbeing, which is why we offer wellbeing subsidies that provide discounts on gym, yoga, and Pilates memberships.
• We understand that technology is key to your success, which is why we offer cost-price tech discounts so you can stay up-to-date with the latest trends.

• We believe in working hard and playing hard, and foster team bonding through a variety of events that help you connect with your colleagues outside of work.
• We believe in your potential and offer a personalised career and learning plan tailored to your unique goals and aspirations, committed to supporting you in becoming the best version of yourself.
• We celebrate diversity and inclusivity, and prioritise health, wellbeing, and fun in our workplace culture.

When you join Centorrino Technologies, you know you are joining an organisation that is driven by our values and innovation. We are proud to be an equal opportunity employer, and are committed to building a diverse and inclusive workplace where we embrace our individual talents, and our differences. We encourage applications from people of all ages, disabilities, LGBTQI, First Nations people and people from culturally diverse backgrounds.

Konica Minolta is innovative, robust and continually evolving. From printing, scanning and copying to cloud storage and 3D printing, our award-winning products and solutions help companies to transform and move information faster. Our people make this possible and as an organisation, we offer workplace flexibility, support diversity and promote events and activities to support wellbeing. We strive to create and maintain an inclusive workforce as diverse and capable as our class-leading solutions. We actively encourage women and those from diverse backgrounds to apply for our roles.

About the role

We are seeking an enthusiastic Operations Coordinator to join our Operations team! Reporting to the Customer Success Manager – Operations, this role is responsible for coordinating deliveries of multi-functional devices and printers. Working closely with our logistics partners, account managers, supply chain and service teams, this role will ensure that customer expectations can be met in the timeframe provided, contributing to the overall customer experience and satisfaction.

• Efficiently plan, schedule, and coordinate deliveries to meet customer requirements.
• Verify product availability and coordinate with the inventory team to maintain accurate stock levels.
• Provide timely updates to customers and sales team regarding delivery status and any potential delays.
• Provide exceptional customer service by addressing inquiries, resolving problems, and ensuring overall customer satisfaction.
• Maintain accurate SAP details of deliveries, including customer notes on order, delivery confirmations, and customer feedback.
• Collaborate with the national warehouse, state workshop, logistics, and service teams to streamline delivery processes.
• Actively participate in process improvement initiatives to enhance delivery efficiency and effectiveness.

Who are we looking for?

• Previous experience in logistics, delivery coordination, or a related field.
• Strong organisational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Proficient in using delivery tracking systems and related software.
• Detail-oriented with a focus on accuracy and quality.
• Ability to adapt to a fast-paced and dynamic work environment.

As per Konica Minolta compliance procedures, the successful candidate will be required to undertake background checks.

You will enjoy a collaborative team culture where you will be supported and empowered to contribute your ideas and identify opportunities to develop your team and yourself. We are dedicated to the values of diversity and inclusion and have a firm commitment to ethical practices and corporate responsibility.

Konica Minolta is committed to providing a working environment that is inclusive and fair to both women and men. Progressive policies such as our domestic violence policy; paid parental leave and flexible workplace policies enable our people to balance work and life responsibilities. We have been thrilled to receive a citation from the Workplace Gender Equality Agency (WGEA) as an Employer of Choice for Gender Equality 5 years in a row.

Equal Opportunities

We are committed to providing equal opportunities and actively encourage applicants from all backgrounds to apply for our roles, regardless of gender, age, sexual orientation, ethnicity, religion or disability.
If you are require any adjustments/assistance during the recruitment process please reach out to [email protected]

Join our Team and thrive in an environment built on strong Collaboration, continuous Learning and personal Growth. Everyday at Konica Minolta is an opportunity to share your Ideas, influence Change and engage with colleagues from diverse backgrounds and experiences.

Are you looking at building a career within the Print Industry for a global company with a great culture that will invest in your ongoing training and development?

Konica Minolta is innovative, robust and continually evolving. From printing, scanning and copying to cloud storage, 3D and robotics, our award-winning products and solutions help companies to transform and move information faster. Our people make this possible. We strive to create and maintain an inclusive workforce as diverse and capable as our class-leading solutions. We actively encourage women and those from diverse backgrounds to apply for our roles.

About the role

We are currently looking to fill a Field Service Engineer position to join our Melbourne branch. The successful candidate will be responsible for the installation and support of Colour and B&W print equipment and ancillary products with associated software & services solutions.

As a member of the Victoria Service Team, you will ensure customer satisfaction through on site corrective and preventative maintenance on customer equipment reporting to the VIC Service Delivery Manager.

Previous experience in the print industry, although desirable, is not essential for the right candidate looking to start their career in a hands-on technical role with fantastic learning and development opportunities.

Key Requirements

To be qualified for this position, ideally your background and skills will comprise of the following:

• Your strong technical aptitude, troubleshooting skills and professional approach, as well as a positive attitude in dealing with customers, are essential attributes for this role.

• A keen desire to learn and apply new skills will be encouraged in the Konica Minolta environment that fosters continuous employee development.

• Applicants must possess a strong mechanical / electrical aptitude, along with excellent communication and interpersonal skills.

• A proven track record of excellent customer service, ensuring to go above and beyond

Essential requirements for this role:

• Demonstrated experience a similar role and/or network, IT and technical knowledge/understanding

• Strong verbal and written communication skills

• Strong customer service skills

• Excellent organisation and time management skills

• Driver’s License, Working with Children Check and Police Check will be required

Why Konica Minolta?

In this role you will be provided with a fully maintained company vehicle, phone and laptop.

You will enjoy a collaborative team culture where you will be supported and empowered to contribute your ideas and identify opportunities to develop your team and yourself. We are dedicated to the values of diversity and inclusion and have a firm commitment to ethical practices and corporate responsibility.

Konica Minolta is committed to providing a working environment that is inclusive and fair to both women and men. Progressive policies such as our domestic violence policy; paid parental leave and flexible workplace policies enable our people to balance work and life responsibilities. We have been thrilled to receive a citation from the Workplace Gender Equality Agency (WGEA) as an Employer of Choice for Gender Equality 5 years in a row.

Equal Opportunities

We are committed to providing equal opportunities and actively encourage applicants from all backgrounds to apply for our roles, regardless of gender, age, sexual orientation, ethnicity, religion or disability.

If you are require any adjustments/assistance during the recruitment process please reach out to [email protected]