As a Talent Business Partner, you'll provide strategic advisory and guidance to senior leaders that set our Sydney team up for success. 
 
Reporting to the Talent Business Partner Director, you’ll be the connecting link and conduit between the Talent department and senior leaders. With your deep understanding of HR and the realities of the business, you’ll help align talent strategies with key objectives of the business. 
 
What you’ll do: 
 
Strategic partnerships 

• Collaborate with the Talent Business Partner Director and business leaders to understand organizational priorities and business objectives and connect the implementation of strategic HR initiatives to encourage the achievement of those goals. 

Leadership engagement and guidance 

• Act as a trusted advisor to senior leaders, fostering a culture of open communication and ensuring a fair and consistent application of HR policies and procedures. 
• Monitor the well-being and engagement of senior leaders and their core teams, using an evidence-based and data informed approach as well as employee insights to guide decision-making and increase team cohesion and efficiency. 
• Cultivate strong partnerships with business leaders and offer guidance on complex HR matters. 
• Work closely with other HR stakeholders to ensure short term and/or operational needs are in alignment with the desired strategic HR vision. 
   

Talent management 

• Translate business needs by providing input into workforce planning, development, and engagement programs to ensure the organization’s talent needs are effectively met for the long term. 
   

Change management 

• Consult and provide input into organizational change initiatives, including organizational design, culture transformation, and employee engagement efforts to drive a culture of accountability and empowerment. 

Rentokil Initial has a great opportunity for an enthusiastic Business Administrator to join our team based in Port Melbourne on a Permanent full-time basis.

We do require the successful candidate to be based in Melbourne, Victoria as this role will be based out of our office in Port Melbourne. You will be required to come into the office Monday to Friday.

This role reports directly to the Business Administration Team Lead and will see you utilise your Customer Service experience to build customer relationships, work with technicians on scheduling and invoicing to customers within our Pre-Construction division.

Core responsibilities in the role include:

• Liaising with customers directly via email and phone calls on a daily basis
• Resolve problems aligned to complaint resolution and customer in jeopardy procedures by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; and escalating unresolved problems.
• Build and maintain strong, long-lasting customer relationships with both external and internal customers
• Work cross functionally with the internal service delivery teams to ensure customer needs are being met.
• A high degree of attention to detail and accuracy while invoicing using the CRM and setting up appointments for Pre-Construction customers.
• Collation and preparation of reports
• Maintaining our databases by ensuring customer records and details are up to date while ensuring compliance
  

The ideal candidate will possess:

• Experience in working as Business Support, Administration or Coordinator (essential)
• Excellent customer service skills (phone based)
• Intermediate computer skills
• Complaint handling and conflict resolution skills
• Ability to work under pressure, multi-task and work autonomously
• High attention to detail
• Outstanding verbal and written communication skills
• Love working in a team environment
  

What is on offer:

• Competitive salary.
• A friendly, supportive environment where you can enjoy going to work each day.
• Access to staff benefits and discount programs with major retailers and stores.
• Comprehensive training via the company's in-house programs.
• Access to ample on-site car parking.

If you are a team player with strong administration skills and are looking to make the move to a global organisation with plenty of scope for growth and contribution to a multi-faceted organisation APPLY TODAY

Employee Testimonial -

“The onboarding and training I’ve received has been amazing.” At Rentokil Initial, there’s a real focus on teamwork, collaboration, support and communication.”

Renay Fagan

“There are lots of incentives, rewards and bonuses available at Rentokil Initial.”

Carly Shreeve

"I am really proud to work for Rentokil Initial and I have enjoyed working here for the last 11 years."

Sierra Warrington

Turner & Townsend will give you the opportunity to work with world class clients on cutting edge projects and to build a successful career with a company that will offer the highest levels of support at every stage.

We work on projects of all sizes from one-off developments to mega-programmes, from planning the future development of international airports to site based construction of individual buildings, or the largest rail infrastructure projects in the country. We cover everything from leading teams, planning works, tracking progress and business case delivery to bringing assets into use. 

The main purpose of the Project Manager is to optimise project success by delivering against agreed project objectives. Our project managers see the value in agreeing from the outset ‘what good looks like’ and take pride in ensuring alignment to this as the project progresses. Some of the key specifications we attribute to the purpose include:

• Proven ability to own and manage key functional aspects within the project, including: safety, scope, risk, cost, change, schedule and quality.
• Taking responsibility for effectively and efficiently leading a project or suite of projects, employing proven project management experience to plan, monitor and document tasks throughout a project
• Identifying and managing the resources necessary to support project execution, including leading and motivating people to ‘bring out the best in everyone’
• Fostering a collaborative and communicative project culture with a broad range of stakeholders.
• Day-to-day management of projects through the complete life cycle, including successfully implementing from initiation through deployment and handover into operations.