The Project Coordinator has responsibility to support the Project Manager in delivery of work package Projects with SEGULA Technologies Australia.

Key Responsibilities:

• Develop and implement project metrics to assess performance and progress.
• Analyze project data to identify trends, areas for improvement, and ensure alignment with project goals.
• Prepare regular reports to communicate project status and metrics to stakeholders.
• Oversee project budgets and financial forecasts, ensuring projects are within financial limits.
• Transition from basic dashboard management to a more robust financial tracking system to improve financial oversight.
• Work with finance teams to manage invoices, expenses, and financial reporting.
• Implement change management processes to handle project variations effectively.
• Evaluate and document change requests, ensuring they are aligned with project objectives.
• Communicate changes to all relevant stakeholders and manage the impact of changes on project scope, timeline, and budget.
• Create and deliver presentations for stakeholders and project teams to communicate project updates, milestones, and results.
• Utilize visuals and data to effectively convey project status and outcomes.

Tasks include but not limited to: 

• Manage incoming telephone calls, emails and faxes, providing excellence in customer and client service;
• Accurate referral data entry and maintenance of client files in HMS case management system(s);
• Support teams with customer interactions as required;
• Manage all incoming and outgoing mail, deliveries and courier orders;
• Liaison with building management and external contractors to coordinate office cleaning and repairs; maintaining a safe and clean work environment. 

• Lead the strategic approach and execution of multi-million-dollar proposals, tenders and bid responses. This includes:
  • Reviewing procurement documentation, leading bid go/no go discussions, and formulating a clear plan for delivering a compelling offer.
  • Acting as bid manager by mobilising internal stakeholders, setting timelines and overseeing execution against the plan.
  • Complying with the Turner & Townsend “bid to win” process and governance requirements
  • Facilitating discussions focused on differentiators, win themes and content to ensure high quality answers are developed.
  • Working with Board-level directors and other functional teams to deliver tender responses through collation of information, writing tender responses directly, or supporting others to produce quality responses.
  • Working with external organisations and partners to develop and deliver bids and proposals.
  • Delivering a professional bid that complies with brand guidelines and clearly and succinctly communicates key messages.
  • Providing constructive feedback or escalating concerns to senior leadership and partner organisations throughout the bid and interview process
  • Ensuring that all deadlines are met and that bids are submitted on time, and in the correct manner.
• Supporting positioning activities that support high conversion and business development activity. Examples include undertaking competitor research, market analysis or interrogating client feedback.
• Identifying opportunities for cross-selling through deep understanding of Turner & Townsend services and products.
• Supporting the preparation of other deliverables related to conversion and work winning, such as interview presentation coaching and procurement team engagement.
• Building bid capability and skills in the Turner & Townsend India business of 600 professionals.
• Reporting on pipeline and bid conversion at Senior Leadership levels, including providing analysis and commentary on trends.
• Leading the bid function in India; working alongside a small team of existing bid professionals
• Contribute to content libraries and best practice approaches by overseeing maintenance of content and bid libraries.
• Support Business Development with other activities, as required

What We Need:

As a Project Manager, you will play a crucial role in ensuring top-notch project execution for our clients. You will oversee and execute projects and surveys, ensuring they are completed on time and within budget throughout their lifecycle. You will be responsible for building and maintaining strong relationships with our clients, acting as their main point of contact. You will collaborate daily with both internal and external teams, ensuring seamless communication and coordination.

We are searching for someone with a keen eye for detail to ensure all aspects of the project are meticulously managed.

We need someone with excellent communication skills to effectively interact with clients and team members.

• Lead and Coordinate Projects: Take charge of projects from start to finish, setting deadlines, assigning tasks, and ensuring timely progress. Be the main point of contact for clients throughout the project lifecycle.
• Customer Relationship Management: Develop deep, meaningful relationships with Forsta’s Surveys customers. Understand their needs and provide exceptional service using Forsta products.
• Communication and Updates: Keep management informed with regular updates on project and account statuses.
• Business Growth: Identify opportunities to grow the business with existing customers.
• Comprehensive Project Management: Handle all aspects of customer projects, including proposal writing, execution, and invoicing.
• Team and Vendor Coordination: Collaborate with internal teams and vendors to support project needs.
• Daily Interactions: Engage with customers, vendors, and internal departments via phone and email to ensure smooth operations.
• Key Account Management: Serve as the primary contact for key accounts, providing timely solutions and driving daily business activities.
• Client Immersion: Deeply understand clients’ businesses, including their challenges, objectives, and industry landscape. Know their business model and what success looks like for them.