Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $86 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

Rest’s Investments Services & Transformation (IS&T) team are accountable for delivery of Strategic and BAU projects. This includes the design, delivery and embedment of end-to-end change across Investment Front Office and Middle Office ecosystem.  Our priority is ensuring change is aligned with our strategy and core business capabilities and delivering value to our members.

The Business Process Analyst will work closely with the Senior Business Process & Change Manager, Project Delivery Teams and impacted stakeholders across Investments to help define target operating models and embed changes in the business. This will involve systematically working through our current end-to-end business processes, identifying and articulating the changes required in how our processes work and aligning them to our future state target operating model.

The Business Process Analyst’s responsibilities include:

• Business process analysis activities targeted at documenting our current and future state processes
• Engage, inform and negotiate with both internal and external stakeholders to elicit and validate requirements and prioritise them
• Experience in ensuring the adoption of new operating models, business processes, and systems
• Including but not limited to process maps; impact analysis documents, procedures, and user guides as required
• Work closely with Project Team members and Investment stakeholders to ensure the change and benefit is understood across stakeholder groups
• Translate process maps into high level documentation that can be shared with senior leadership to demonstrate change, benefits and alignment to strategy
• Work with Front & Middle Office teams to ensure all stakeholders are trained as required, assisting change manager(s) to understand the impact of the change to the business and provide input into the communications plan
• Use a critical eye to identify potential risks and issues in process design and mitigants to manage or resolve them

We are seeking a skilled and experienced Business Analyst to join our team and play a pivotal role in building the origination experience across our platforms. As a Business Analyst you will work closely with cross-functional teams including product managers, developers, and stakeholders to drive product and customer initiatives within our Originations tribe. This role will allow you to use your problem solving and analytical skills to deliver exceptional experiences for our customers.

• Lead discovery sessions with stakeholders to understand business requirements and translate them into detailed user stories and acceptance criteria. 
• Evaluate existing business processes and identify opportunities for improvement to increase efficiency and productivity. 
• Perform data analysis to identify trends, patterns, and insights that inform decision-making processes. 
• Create clear and comprehensive business and functional requirement documents, process flows, and user stories. 
• Collaborate closely with scrum teams to ensure seamless delivery of initiatives, using agile practices to prioritise, build, release and iterate on product features.  
• Analyse and document existing customer experiences, identify inefficiencies, and recommend improvements. 
• Work collaboratively with the broader product delivery teams to shape and implement product releases. 
• Investigate issues and effectively communicate the resolution to stakeholders. 
• Conduct testing and validate platform features to ensure they meet technical and business requirements. 
• Develop training materials and conduct training sessions for end-users when required. 
• Support the Product Manager to manage the backlog to ensure it follows the product roadmap and strategy. 

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As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?

About the role:
In a Project Management – Technology role, you’ll use best-in-breed PM tools to help us deliver products that will change the world of fintech. This will include overseeing the development of new products and services as well as new internal information systems and applications, new technology integrations, and infrastructure build-outs.

About the team:

Our PM teams work on significant projects with major banking and finance clients within the Capital Markets sector.

What you will be doing:

• Working closely with clients, local colleagues and the wider global team you will manage significant projects.

• Manage project initiation activities including identifying contractual obligations, client needs and goals, existing situation, necessary contacts and access to existing information as needed

• Manage project risk and assist with problem resolution

• Develop, define and execute project plans, project scope, activities, schedules, budgets and deliverables

• Plan and coordinate all aspects of technical projects from initiation through delivery.

• Ensure requirements for internal technology projects align to operational standards. Develops alternate requirements or document exceptions as appropriate.

• Serve as liaison between technical and non-technical teams

• Working with cross functional teams to delivery projects on time and to budget

What you will need:

• At least 8 years of end-to-end Project Management experience in IT Software Implementation Projects for Banking/Capital Markets.

• Extensive knowledge of project management standards, processes, procedures and guidelines as well as various IT project methodologies and life cycles.

• Advanced skills with project management software.

• A bachelor’s in computer science, management information systems or business administration or the equivalent experience – PMP (Project Management Professional) certification may be required.

This role will be based in Melbourne Australia.

What we offer you:

A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:

• A voice in the future of fintech

• Always-on learning and development

• Collaborative work environment

• Opportunities to give back

• Competitive salary and benefits

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Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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