At Workforce Alliance Group, we are committed to shaping the future of work through innovative technology and strategic workforce solutions. As a forward-thinking organization, we empower our clients to thrive in a rapidly evolving digital landscape. We are currently seeking an experienced and motivated ICT Business Analyst to join our dynamic team.
Position Overview:
As an ICT Business Analyst at Workforce Alliance Group, you will play a key role in bridging the gap between technology and business operations. You will work closely with stakeholders across various departments to gather, analyze, and define business requirements, ensuring that ICT systems, processes, and solutions are aligned with organizational goals and objectives. Your expertise will drive improvements in efficiency, productivity, and customer satisfaction across our projects.
Key Responsibilities:
The ICT Business Analyst will be responsible for a broad range of duties, including but not limited to:
-Collaborate with business stakeholders to gather, document, and analyze detailed business and technical requirements.
-Develop use cases, functional specifications, and process flow diagrams.
-Evaluate and analyze existing business processes, identifying opportunities for improvement through ICT solutions.
-Recommend and implement process improvements that enhance operational efficiency and effectiveness.
-Work closely with development teams to ensure proper integration and deployment of technology solutions.
-Build and maintain strong relationships with key stakeholders, including department heads, project managers, and vendors.
-Participate in project planning, monitoring progress, and ensuring milestones are met.
-Conduct risk assessments and identify potential issues that may impact project timelines.
-Troubleshoot and resolve issues during testing phases and post-implementation
-Proactively suggest new approaches and technologies to enhance business operations.
-Assist in identifying and managing risks associated with ICT projects and operations.
Preferred Skills & Qualifications:
The ideal candidate will possess the following skills and experience:
-Bachelor's degree in Information Technology, Business Administration, or a related field.
-3+ years of experience as a Business Analyst, preferably within an ICT or technology-driven environment.
-Strong knowledge of business process modeling, requirements gathering, and business analysis methodologies
-Experience with software development lifecycles (SDLC), system integration, and change management.
-Analytical mindset with strong problem-solving abilities.
Must-Have Skills:
To be considered for this role, you must have the following:
-Experience working in Agile environments, with a good understanding of Scrum and Kanban methodologies.
-Experience with data analysis, report generation, and KPI tracking.
-Proven ability to effectively communicate with both technical and non-technical stakeholders.
-Strong attention to detail and ability to manage multiple priorities simultaneously
Position Overview:
As an ICT Business Analyst at Workforce Alliance Group, you will play a key role in bridging the gap between technology and business operations. You will work closely with stakeholders across various departments to gather, analyze, and define business requirements, ensuring that ICT systems, processes, and solutions are aligned with organizational goals and objectives. Your expertise will drive improvements in efficiency, productivity, and customer satisfaction across our projects.
Key Responsibilities:
The ICT Business Analyst will be responsible for a broad range of duties, including but not limited to:
-Collaborate with business stakeholders to gather, document, and analyze detailed business and technical requirements.
-Develop use cases, functional specifications, and process flow diagrams.
-Evaluate and analyze existing business processes, identifying opportunities for improvement through ICT solutions.
-Recommend and implement process improvements that enhance operational efficiency and effectiveness.
-Work closely with development teams to ensure proper integration and deployment of technology solutions.
-Build and maintain strong relationships with key stakeholders, including department heads, project managers, and vendors.
-Participate in project planning, monitoring progress, and ensuring milestones are met.
-Conduct risk assessments and identify potential issues that may impact project timelines.
-Troubleshoot and resolve issues during testing phases and post-implementation
-Proactively suggest new approaches and technologies to enhance business operations.
-Assist in identifying and managing risks associated with ICT projects and operations.
Preferred Skills & Qualifications:
The ideal candidate will possess the following skills and experience:
-Bachelor's degree in Information Technology, Business Administration, or a related field.
-3+ years of experience as a Business Analyst, preferably within an ICT or technology-driven environment.
-Strong knowledge of business process modeling, requirements gathering, and business analysis methodologies
-Experience with software development lifecycles (SDLC), system integration, and change management.
-Analytical mindset with strong problem-solving abilities.
Must-Have Skills:
To be considered for this role, you must have the following:
-Experience working in Agile environments, with a good understanding of Scrum and Kanban methodologies.
-Experience with data analysis, report generation, and KPI tracking.
-Proven ability to effectively communicate with both technical and non-technical stakeholders.
-Strong attention to detail and ability to manage multiple priorities simultaneously
