Client Service Manager - Sydney Area Apply now Job no: 532574 Work type: Full time Location: Sydney Categories: General Management a leading global workplace experience and facility management company. In partnership with customers, ISS drives the engagement and well-being of people, minimises the impact on the environment, and protects and maintains property. Across Australia and New Zealand, ISS provide services within a wide range of sectors including Resources, Aviation, Healthcare, Education and Business & Industry. We are seeking value-orientated people to join our local team of 17,000 service professionals, who can help us realise our Purpose of  “Connecting People and Places to Make the World Work Better”. About the Role: We currently have an opportunity to be part of our team. We are seeking a Client Service Manager to join our team in the Sydney Area and will be managing multiple government sites. You will be responsible in managing day to day operation needs for…

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We are Coca-Cola Europacific Partners (CCEP) – a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world’s most loved drinks. We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day.  At Coca-Cola Europacific Partners, we are always refreshing the way we work and becoming a more inclusive, diverse and equitable company. If you think this could be the role for you but you aren’t sure if you meet all of the criteria we’d encourage you to apply so that we can explore this or other opportunities with you. ABOUT YOUR ROLE  The National Sales Centre is our Gold Class Customer Hub…

Click here to view more detail / apply for National Sales Manager (13419)

Exciting opportunity to lead a small team within a dynamic education provider Your new company This iconic Sydney institute is looking to appoint a new Senior Finance Manager to lead a small team within a dynamic part of its business. This is a fantastic role for a strong Business Partner looking to extend their role within a supportive environment, offering the opportunity to develop within their career. Your new role
Your duties will include but not be limited to: Provision of day-to-day relationship management and business partnering for complex portfolios, including the following:



Strategic and operational planning, advice, guidance in regard to all of the financial affairs and resources


Financial insights and problem-solving


Strategic and operational management of portfolio activities/budgets


Advanced accounting and management reporting using a variety of financial and non-financial key performance indicators


Interpreting, applying and implementing financial policies, procedures and guidelines


Development of annual client plans that identify the current key issues and needs for the client's portfolio, and the schedule of approved projects and services for delivery throughout the year


Designs and implements service delivery improvements to a client's portfolio and identifies opportunities for continuous improvement and the achievement of service excellence


Engages with key stakeholders in the client portfolio to support the implementation of strategic transformation and change initiatives and ensure the successful implementation and realisation of key outcomes


Resolve queries from the portfolio on reported results in a timely and customer-focused manner



Responsible for general financial governance, related compliance and services in a customer-focused and timely manner.



Reviewing structure within the general ledger to meet client needs in alignment with central guidelines


Appropriate use of the chart of accounts by clients


Maintain and champion compliance with Procurement and Finance policies and procedures across the business


Monitoring and leading client compliance for travel and corporate card usage and ensuring anomalies are resolved proactively


Manage funding compliance by, for example, ensuring grant conditions are adhered to, timely and accurate financial acquittal reports are submitted to the granting bodies as required and that all grant deficits / surpluses are managed


What you'll need to succeed You will have previous experience in a Business Partnering or Finance Manager role within a large and complex organisation. Excellent communication skills as well as advanced Excel and analysis capabilities are required for this role. Previous management or mentoring experience would be highly beneficial. What you'll get in return You will receive an excellent opportunity to develop your skills within a supportive environment. You will have the flexibility to work from home 3 days per week. This role is currently a 2-year fixed term contract with the potential to extend after this point. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Please click here to apply.

ROLE OVERVIEW

The Investment Partnerships Manager role is a critical role in the Partnerships team, with responsibility for managing the implementation planning and buying process for their assigned clients. This responsibility includes but is not limited to optimal media partner selection through thorough evaluation and rationale, negotiating campaigns, checking preliminary and final post buy delivery, tracking performance and ensuring delivery on campaign objectives. The Investment Partnerships Manager assists the Director with the management of the Partnerships team – developing skills, evaluating performance, setting standards and managing growth.

As the front line face of Initiative’s relationship with media partners, the Partnerships team are responsible for ensuring all media owners are treated as true partners, with the respect and professionalism we expect from across our business. The Investment Partnerships Manager should guide our partners to embrace the belief that cultural experiences grow brands and to encourage our partners to deliver the best thinking in their responses to our briefs.

ROLE & RESPONSIBILITES


Responds to all client requests in a timely and accurate manner
Collaborates with Client Advice & Management team to ensure alignment with and delivery against client KPI’s
Communicates client and product progress effectively to the team and craft leads
Prepare e-mails, recommendations, buy presentations and presentations to internal teams and clients
Developing excellent presentations skills internally and to all levels in the client organisation
Prepares POVs for targeted opportunities on an on-going basis for clients to further drive their business
Fosters knowledge of client’s business and its competitors to determine sufficient advertising and media needs and ensure plans are properly executed and delivered
Displays ownership of the entire implementation process (media planning and buying) from start to finish within the team, championing deadlines both internally and externally for client base.
Demonstrates expertise in implementation planning and buying across all channels and multiple categories 
Manages the Partnerships team (Senior Executives, Executive, Associates) in the day-to-day activities for assigned clients, reviewing work for accuracy and adherence to deadlines
Provide senior-level guidance and review schedules, research, POV’s and client presentations to ensure quality product and client-readiness


QUALIFICATIONS


Tenure guideline: 5+ years of media agency planning and buying experience
Proven leadership ability and/or prior experience in supervising a team preferred
Excellent knowledge and understanding of Australian media marketplace including the role of each media, understanding key media companies and their ability to deliver on campaign requirements
Developing leadership of the implementation planning process for clients, including planning responsibilities through to optimisations, invoicing and final post delivery
Demonstrated ability to think and execute “out of the box” ideas
Exceptional media sales relationships at GSM level and developing rapport with Sales Directors to deliver competitive advantage to our clients
Advanced user across all core investment media systems and planning tools


 

Salary range between $70,000 and $90,000 including superannuation.

Working across one of the most innovative and exciting clients in Australia, with iconic campaigns spanning branding and performance marketing, this role is the opportunity to improve systems and operations to build better workflow for the Optus team.
This client is leading the way with their 1st party data approach, working with sophisticated technology solutions to provide best-in-market advertising solutions.
As Media Campaign Reporting Manager, you are responsible for identifying areas of automation within the teams reporting requirements and assist the teams in creating a concise brief on what is required for automated templates or solutions.
You will work with the Partnerships and client leads on client facing reporting requirements and assist in delivering and identifying ways to streamline manual inputs for greater efficiencies and uniformity across the client group.

Key Responsibilities
• Support training requirements and areas of automation for internal systems and tools to ensure efficiency and best practice within UM teams around tools and reporting.
• Lead a positive and motivating work environment while mentoring team members to produce best practice skills through training and automation solutions.
• Ensure reporting templates produced, where appropriate, are streamlined for ease of sharing across other teams to improve and consolidate reporting methods across the agency.
• Produce and deliver Optus monthly analytics report requirements for all media activity including MROI and DOMO across both consumer and SMB business.
• Provide monthly budget reconciliation and expenditure reports, as well as quarterly spend profile overviews.
• Monthly checks on invoice loading, ensuring accuracy of data and teams are adopting the agencies best practice guidelines across both offline and online.
• Work closely with Orion to deliver accurate reports and summaries to clients and internal teams.
• Become a UM expert in implementing a system to share knowledge and skills of producing best practice reporting templates and solutions.

Who you are
• Previous experience working within the media industry to understand how changes may impact on the way teams need to operate is highly desirable
• Solid understanding of the full media landscape, across both offline and online channels
• Strong reasoning and analytical skills
• Effective communication to detail
• Exceptional numerical and problem-solving skills
• Efficient time prioritisation and task management skills
• Ability to manage multiple projects and various team expectations and deliverables.
• Team player with strong personal skills, working with variety of team.
• Superb technical and expert knowledge in tools and systems.

What's in it for you?
• Opportunity to grow your skillset and branch into different areas e.g., Media planning, data and analytics and growth through systems and the reporting team
• Minimal client contact in your day to day
• Align with a global media powerhouse
• Birthday Leave
• UM offers up to 16 weeks Paid Parental leave for the Primary Carer and up to 8 weeks for the Secondary Carer.
• Annual Leave Reward Days
• International Remote Working policy
• Sydney office redesign & perks
• Inclusive and collaborative company culture
• Hybrid Working
• Wellness initiatives – gym, meditation sessions, EAP
• Culture initiatives – clubs, social drinks, regular events, ping pong/pool tables
• Local/global mobility
• Ongoing L&D opportunities

Be part of the future everyone is searching for. Apply to join the UM Australia team today.

Salary ranging from $70,000-80,000 inclusive of superannuation.

UM Australia is an equal opportunity employer and is committed to building a diverse and inclusive workplace. Aboriginal and Torres Strait Islander peoples are encouraged to apply.

The Pier Hotel is situated on the Esplanade facing the beautiful sun swept beaches of Esperance and is a great place for lunch, dinner, social club events, a meeting place, a late night out on the town or any celebration you may be having. The Pier Hotel is the perfect venue for your celebrations in Esperance. Offering two private function rooms, at The Pier Hotel you can host functions such as corporate conferences, training days, baby showers, birthdays, engagements, wedding receptions and everything in between.

The Pier Hotel is now looking for an experienced and highly organized Restaurant Manager to join their team.

About your duties and responsibilities:

Menu Planning in collaboration with the chefs to produce innovative dishes
Organising and planning events to benefit restaurant community and create excellent experiences for new and existing customers
Organising and pricing itemise accordance with a preset budget
Keeping track of inventory levels and financial transactions
Assuring that eating facilities are clean, functional and in accordance with the health regulations
Ensuring the selection, training and supervision processes of hiring new personnel are in order
Ability to handle bookings, greet customers and assist with taking orders at a larger scale, thus through the supervision of the whole restaurant
Manage budgets, costs and expenditures including purchasing of supplies;

About you:

At least 2 years of experience as Restaurant Manager;
Ability to produce an excellent culinary and restaurant experience for customers;
Extremely creative;
Excellent time management, scheduling, managerial, and organisational skills;
Excellent interpersonal skills with the ability to work well with a variety of personalities and under pressure

Job type: Permanent/full-time
Salary: $70,000 - $80,000

We are seeking a motivated professional with a passion for service to join our Hotel Service Manager team.

We have a number of different manager roles available including Night Manager, Assistant Manager, Front Office Manager, Operations Manager, and Housekeeping Manager.

We are hiring for multiple positions across Sydney, Melbourne, and Brisbane!

As our next Night Manager, you will:
• Provide support, leadership and guidance to the Front Office overnight team
• Coordinate the work flow of the front office night team to ensure that the front office is covered at all times, including meal breaks
• Completion of property specific night audit procedures
• Carry out floor checks, where possible
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Check guests in and out of the Property accurately and in a timely manner
• Answer all telephone calls within three rings in a professional manner according to brand standard
• Record guest comments for the information of the Head of Department
• Ensure accuracy and balancing of till and the department cash float
• Prepare and distribute daily reports
• Document all transactions and alterations to accounts
• Carry out transactions foreign currency accurately
• Collect payment of accounts and issue receipts accordingly
• Ensure all guest details are fully updated on PMS system to ensure Property information is correct
• Ensure guests who are not ALL members are briefed on features and benefits and signed up to the loyalty program
• Ensure a thorough and clear handover of information to Team Members on the following shift in order to ensure continuity of service.

As our next Assistant Manager, you will:
• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed
• Ensure that all company and department policies and procedures are understood by all Team Members
• Ensure effective communication of new or updated information regarding policies, rates or general Property information
• Conduct departmental meetings to brief Team Members on activities and discuss any issues relevant to the shift.
• Carry out all front office reception duties as required
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Ensure all revenue for the day is accounted for with daily summary being completed to balance daily activity
• Assist in the preparation of Team Member rosters, ensuring that optimum number of Team Members is achieved within budget
• Assist in the recruitment and selection of Team Members for the department, when required
• Conducts timely Performance Development Appraisals for Front Office Team Members
• Organise skills training for Front Office Team Members in conjunction with the Human Resources
• Implement strategies to increase the productivity and morale within the Department in conjunction with the Head of Department
• Ensure a thorough and clear handover of information to Supervisory Team Members on the following shift

As our next Operations Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Assists the General Manager in ensuring a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all unit owners
• Maintain a strategic business perspective
• Ensures a smooth, efficient day-to-day operation of the Property.
• Assists the General Manager in the direction of the property services and operations, liaising with all Departments as required.
• Relief coverage for the General Manager in their absence.
• Provides essential feedback to the General Manager on the status of the property operations and the departments.
• Provides ongoing guidance, leadership and support to the General Manager, Heads of Department and Front Line team.
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times.
• Deal effectively with guest complaints and feedback in an efficient and professional manner.
• Conducts regular Head of Department meetings to improve and maintain guest service standards and record minutes of these meetings.
• Recommends and implements revenue strategies to improve guest comfort and ensure innovation of service levels are maintained.
• Ensures departments are ready for peak service periods and are staffed accordingly.
• Be conversant with all tiers of the rate structure.
• Liaison with Sales & Marketing to maximise sales opportunities by effective promotion, advertising and marketing.
• Cultivation and maintenance of a positive sales culture maximising up-selling and on-selling.

As our next Front Office Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Works with the General Manager to ensure a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all key stakeholders
• Maintain a strategic business perspective
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Accountable to the General Manager for the productivity of the department, within the budgetary guidelines
• Recommends and implement strategies to improve guest comfort
• Prepares schedules for renovation of guest rooms, in conjunction with Housekeeping and Maintenance Managers as required
• Work closely with the Housekeeping Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Be aware and enforce the Privacy Act with respect to all guests

As our next Housekeeping Manager, you will:
• Plan and coordinate all work activities in the Housekeeping department ensuring all tasks are completed at or above the required standard and within specified timeframes
• Accountable to the General Manager and Operational Housekeeping Manager for the productivity of the department, within the budgetary guidelines
• Carry out regular inspections of all areas of the property in conjunction with the Maintenance Manager to ensure that all facilities are being cleaned and maintained according to Health and Safety standards
• Ensure that the department is prepared for any changes in business levels.
• Maintain the appearance and cleanliness guest rooms and Property grounds, ensuring maximum guest comfort at all times
• Work closely with the Rooms Division Manager / Front Office Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
Liaises with outside contractors with regard to laundry and cleaning material services
• Order and control all Housekeeping inventory, including chemicals, linen and supplies
• Prepares schedules for renovation of guest rooms, in conjunction with Front Office and Maintenance Managers as required

What we are looking for:
• A vibrant, and outgoing personality in order to engage with guests and ensure they have a memorable stay
• The ability to maintain a high level of personal presentation as an ambassador for the hotel at all times
• The flexibility to work shifts including early mornings, evenings and weekends
• A person with proven leadership experience within a hotel environment
• Knowledge of Sihot PMS advantageous

Assistant & Night Manager Annual Base Salary: $70,696.25 (gross)
FOM, Operations Manager, Housekeeping Manager Annual Base Salary Range - $70,696.25 - $85,000.00 (gross) based on experience and qualifications

Are you a strong leader with previous maintenance or engineering experience within a strata/MLR operation? Join us as our next Accommodation & Hospitality Manager - Maintenance Manager.

We are hiring for multiple positions across Sydney, Melbourne, and Brisbane!

As our next Maintenance Manager, you will:
• Oversee and complete all general maintenance in a timely and efficient manner
• Responsible for developing and overseeing a preventative maintenance plan for the Property, revising where necessary and conducting regular checks on all operating equipment
• Coordinates, liaises with and supervises external contractors that provide a 24 hour service, to ensure all work activities are carried out.
• Seek to implement procedures to assist in improving the efficiency of repairs and maintenance to maintain acceptable costs and high standards.
• Provide leadership and direction to maintenance Team Members to ensure maintenance requests are actioned efficiently
• Conduct general inspections of the Property, recording the condition of property, plant and equipment and fixtures and fittings
• Ensure all chargeable and non-chargeable works are reported in Apollo or similar works tracker used at Property
• Responsible for monitoring and maintaining Department expenses (including wages), ensuring the Department is operating in a way that maximises profitability and within budgetary guidelines
• Record the costs of repairs done by maintenance personnel and contractors accurately
• Plans regular maintenance and up-keep of all equipment and keeps accurate records, responsible for managing all planned maintenance projects
• Prioritises tasks according to urgency and importance
• Oversee waste management at the Property, ensuring waste is removed at acceptable intervals
• Ensure that maintenance stores are kept at the required par stock level. Order stock as required and in a timely manner, liaising with suppliers to negotiate rates
• Keep well informed regarding new trends, products and ideas that may benefit the operation. Assist in the formulation and development and implementation of new standards and services as needed
• Participate in scheduled training and development provided by Accor to improve self and department standards
• Attend Departmental and Body Corporate meetings as required
• Compile reports as required
• General public area cleaning duties, gardening duties and pool maintenance tasks as required
• Provide passionate and friendly service to external and internal guests at all times
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Comply with all guest privacy and security procedures
• Be trusted to follow correct procedures for all lost property items
• Foster and encourage a culture of open communication with other Departments such as Housekeeping and Front Office to ensure requests are actioned appropriately with minimal disruption to guests
• Handle all amenities, chemicals and equipment according to specific instructions and Workplace Health & Safety standards, ensuring Maintenance Team Members do the same
• Undertake special projects, as directed

What we are looking for:
• A strong leader with previous maintenance or engineering experience within a strata/MLR operation to take ownership of the maintenance department
• Strong administrative and computer skills as well as exceptional stakeholder management and negotiation skills
• A comprehensive financial understanding of managing a profitable operation, and familiarity with WHS legislation compliance would be advantageous
• Availability to carry our emergency maintenance work outside of normal working hours, in the event of a full power failure, evacuation fire system re-set and/or failure of mechanical systems

Annual Base Salary: $70,696.25 - $85,000.00 (gross) based on qualifications and experience

Why work for Accor?

With over 400 hotels in Australia and New Zealand, and over 5000 globally, Accor offers limitless opportunities to grow your career within a supportive network of likeminded professionals.
Become a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun.
Take advantage of special team member rates from as little as $60 per night and experience our properties as a guest.

Apply now to begin your journey!

We are seeking passionate and driven individuals to take on the role of Restaurant or Café Manager.

We are hiring for multiple positions across Sydney, Melbourne, and Brisbane!

As our next Restaurant or Café Manager, you will:
• Ensure Team Members greet guests and escorts them to tables
• Schedules dining reservations
• Trains and monitors Food and Beverage Attendants and ensures service standards are met
• Ensures accurate recording and verification of Team Member time records
• Manages all Team Members in all aspects of the daily operation of the outlet, providing the necessary assistance where required
• Ensures that approved service sequences and standards are established and maintained at all times
• Ensures that all opening and closing procedures are carried out to an acceptable standard and supervises outlet
• Maintains efficient operating procedures for the outlet’s point of sale cashiering computer system, ensuring accuracy and balancing of till and the department cash float
• Maintains a high level of cleanliness and care of all equipment and materials; and ensure security of outlet
• Promptly reports any maintenance work required to the Manager and or maintenance department
• Maintains all outlet stock levels
• Conducts daily briefings
• Completes the Restaurant daily log book
• Develops training plans and conducts on and off the job training sessions for all outlet Team Members
• Attends all scheduled food and beverage and other relevant meetings when required
• Monitors outlets manpower, payroll budget, control costs and maximise profitability
• Take extreme care with personal grooming in order to maintain a consistently high level of professional appearance and monitors service personnel’s appearance and grooming
• Punctual, efficient, and courteous at all times with guests and fellow Team Members alike
• Is aware of own work schedule and always provides adequate notice when circumstance prevent one from adhering to that schedule
• Handles all guest complaints immediately, courteously and satisfactorily
• Ensures all guests are greeted & escorted to their allocated tables when possible
• Assists with conducting performance appraisals of subordinates as instructed
• Other duties as may be prescribed from time to time due to operational needs

What we are looking for:
• A strong communicator with well-developed stakeholder management
• The ability to balance multiple priorities and act with a sense of urgency, whilst remaining calm under pressure
• The possession of a valid RSA
• 5-star hotel background as a Supervisor/Manager in a food service field
• Someone who is exceptionally organised, with the ability to prioritise in order to meet allocated timelines and budgets
• The ability to remain calm when under pressure
• The ability to work a flexible roster including mornings, evenings, weekends and public holidays

Annual Base Salary: $70,696.25 (gross)

Why work for Accor?

With over 400 hotels in Australia and New Zealand, and over 5000 globally, Accor offers limitless opportunities to grow your career within a supportive network of likeminded professionals.
Become a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun.
Take advantage of special team member rates from as little as $60 per night and experience our properties as a guest.

Apply now to begin your journey!

Nutrition Warehouse is looking for a passionate Store Manager to lead our East Maitland store! If you love helping people reach their health and fitness goals, we want to hear from you today. LIFE AT NUTRITION WAREHOUSE We are Nutrition Warehouse - Australia’s leading and largest health and sports supplement retailer, inspiring you to be BUILT FOR LIFE! We have over 100 stores nationwide and we aren't slowing down. At Nutrition Warehouse, we live by our five core values: Deliver WOW, Enjoy the Journey, Stronger Everyday, Together We Grow, and Give a Sh!t. We are committed to exceeding expectations, fostering continuous growth, building a supportive community, and caring deeply about the well-being of our customers. If you're passionate about these values and dedicated to making a positive impact, join us in our mission to inspiring 2 million people to be built for life by 2033! THE ROLE Are you ready to WOW our customers by leading a Nutrition Warehouse store?  People are at the…

Click here to view more detail / apply for Retail Store Manager - East Maitland

Firstly, what we offer you! Store discounts, and free 7-Eleven Coffee Bonus & incentive program ? 15 weeks paid parental leave2 days paid volunteer leave per year Unlimited access to LinkedIn Learning Social club, Open committee with regular events? We are human centred organisation and our people are at the core of everything we do. This is a true place to learn and grow whilst developing your career. Through our agile structure, we enable our employees to drive their own work – with a lot of autonomy, and have fun along the way!  Your roleThe Field Manager is critical to ensuring excellence in store performance across the 7-Eleven network. Directly accountable for the performance of between 10 – 14 stores based across Sydney Northern Beaches region, you are an experienced retail leader who will use that experience to coach and mentor Store Leaders to execute on our customer ambition.We are looking for someone who has a passion for retailing, enjoys a fast paced…

Click here to view more detail / apply for Field Manager

Point Force Group Pty Ltd are one of the east coast’s fastest growing labour hire companies. With our new Sydney Office based in Randwick along with our Head Office in Cheltenham, we provide labour hire services to a broad range of clients all over Sydney & Melbourne.

We are now looking for a Human Resources Manager to join the team and work from our Sydney location.
We are looking for a hard-working, confident, positive personality who will add to our great culture. Previous experience as a HR Manager is essential and experience working within the construction industry is strongly preferred.

Role Responsibilities Include:
- Management of employees including monitoring costs and productivity levels
- Recruiting, inducting and training staff and managing associated systems
- Creating, developing and enforcing company policies and practices
- Developing and implementing performance management systems to plan, appraise and improve individual and team performance
- Develop WHS/OHS programs ensuring compliance with related requirements.

About you:
- Bachelors Degree in HR or related field
- Experience in the Construction Industry or closely related field
- 3 + years experience in HR/Recruitment
- Understanding/experience with health and safety awareness / OHS

Be part of the team transforming global travel experiences! Luxury Escapes is one of the world’s fastest-growing travel websites, with over 6 million members. We are growing rapidly & seeking an Engineering Manager to lead our Loyalty team. Our Loyalty Product aims to take our customer relationships to the next level by creating an unparalleled travel loyalty program that truly resonates with our audience. We're in the early days of loyalty - still figuring out what our loyalty system should look like, and what the product requirements are. It's a great opportunity to be involved in and lead a new initiative from the get-go. Working at Luxury Escapes Our mission is to delight our customers with incredible deals for the world's best holidays. We are a collective of forward-thinking people, driven to challenge the travel industry and ourselves to bring outstanding travel experiences to our customer community. Our Sydney office is on Kent Street - a short walk from Wynyard station…

Click here to view more detail / apply for Engineering Manager - Loyalty

 We’ve made it our business to understand how people want to work today, tomorrow and beyond and as you’d expect, we practise what we preach in our own workplace as well.?Investa is one of Australia's largest and most well-known commercial real estate companies, committed to helping workplaces to thrive.  We manage and develop office buildings in Australia's major business districts. Buildings designed for the way people work today - and the way we want to work in the future. We have an exciting opportunity to join Investa as our new Building Technology Manager.  This dynamic role is responsible for supporting the implementation of Investa’s Buildings Technology Strategy with the aim of optimising the security, operation, experience and data management within Investa assets, to maximise asset value, enhance our service offering and maintain a market leadership position. This role will accelerate Investa’s strategy and leadership in digital innovation for both new and existing commercial office buildings…

Click here to view more detail / apply for Building Technology Manager

 We’ve made it our business to understand how people want to work today, tomorrow and beyond and as you’d expect, we practise what we preach in our own workplace as well.?Investa is one of Australia's largest and most well-known commercial real estate companies, committed to helping workplaces to thrive.  We manage and develop office buildings in Australia's major business districts. Buildings designed for the way people work today - and the way we want to work in the future. We are an award-winning commercial property group, founded on mutual belief, continuous improvement, innovation, and ethical practices. We are currently seeking an Assistant Property Manager to join our Sydney CBD team. In this role you will provide exceptional administrative support to the General Manager and Property Manager by implementing and adhering to business practices/processes/systems.You will implement customer centric portfolio property services in accordance with the management agreement in order to maximise the financial/operational performance of the portfolio…

Click here to view more detail / apply for Assistant Property Manager

If you are looking to work for a dynamic yet collegial boutique strategy consulting firm, focused on Interesting strategic work in small teams with high partner engagement, this role could be for you.

This fast-paced strategy advisory firm executes high-level strategic work for Board, CEO and C-suite clients and they are looking to grow by hiring Managers and Senior Managers in Sydney to work on Strategy, Operations and VC/ Investment projects.

They are searching for individuals with the skills, knowledge, and passion to become a representative of the company with their clients. The successful candidate will be able to demonstrate an understanding of the client's context and objectives, develop strong relationships with senior stakeholders, and strategise on how the company and its clients can grow and thrive. They will lead key client engagements with small teams under them.

They are focused on projects mainly across Sydney and Melbourne so minimal travel will be required and they are focused on flexibility for their people.

Key Responsibilities:
• Establish a strong relationship with clients and senior stakeholders.
• Capture objectives, concerns and priority areas for customers while bringing the best of the company's services to them.
• Demonstrate value and expertise through industry knowledge and/or domain knowledge.
• Use your creativity and intuitive skills in order to craft a tailored solution that meets the clients’ objectives while also creating an opportunity for further collaboration between our teams.
• Deliver excellence on all client projects, delighting them at every opportunity.

Key Qualifications:

• Minimum 2/3 years' experience in a brand name, top strategy consulting firm married with industry experience or Manager level consulting experience.
• Strong learning mindset and drive for continuous self-improvement
• Exceptional communication and negotiation skills, personal adaptability, with high empathy and curiosity.
• Well-rounded strategy consulting tool kit.
• Maintain a thorough understanding of portfolio and solutions and how to best differentiate these values to our clients.
• A positive, can do and collaborative approach.
• Collaborator who fosters trusted advisor relationships with clients and internal stakeholders.
• An articulate leader who motivates internal teams to outcomes, embracing mentoring and developing others.
• Application of a data-driven approach to include research, business intelligence, and designing compelling strategies.

This role will collaborate closely with partners who bring a wealth of experience from prestigious firms like McKinsey and other brand name boutique strategy houses. If this excites you, then this role is for you!

PERSOLKELLY are in partnership with our client based in Prestons who are a markert leader of lubricants. They are renowned for their innovative products and commitment to excellence. They have a strong focus on quality, sustainability, and customer satisfaction, and have established themselves as a trusted name in the market
Due to expansion and growth, the team are now looking for a Sales and Operations Manager who is proactive and ready for the next step in their managment career! This role will see the Sales Operations Manager - (Automotive and OEM) hold a key leadership position responsible for driving and ensuring outstanding customer service excellence for the their brand within the Automotive and OEM divisions across Australia and New Zealand.
About the role:
This role plays a vital role in establishing our brand as the preferred partner for valued customers, delivering unmatched customer experiences and service. The Sales Operations Manager will lead a team of customer service officers, cultivating a customer-centric culture, and leveraging advanced technology and process enhancements to optimise business operations and drive organisational profitability.
Your responsibilities include but aren't limited to:

Developing and implementing strategic sales plans to expand market share and achieve sales targets.
Leading a high-performing sales team, providing guidance, training, and support to drive performance.
Collaborating with the production and logistics teams to optimize supply chain operations and ensure timely delivery of products.
Building and maintaining strong relationships with key clients, distributors, and industry stakeholders.
Analyzing market trends, competitor activities, and customer feedback to identify opportunities for business growth and product improvement.

Essential Requirements:

An analytical mind with attention to detail, with particular focus on qualitative data when reviewing performance.
A strong, clear communicator with people at all levels and backgrounds.
Computer literacies (SAP experience preferred) high level of typing skills preferred
Ability to present and discuss information clearly and to different audiences.
Effective interpersonal skills.
Strong team working and networking skills.
The ability to use your own initiative, balance priorities and work collaboratively to drive high performance both personally - and within the team
Effective verbal and written communications skills.
Ability to act on own initiative and as a member of a team.
Ablity to maintain confidentiality and political sensitivity.
Personal resilience and the ability to work independently with minimal supervision.
Understanding of current issues and best practice relating to customer service
Familiar with customer complaints/feedback and how this can be used to improve performance.


HOW TO APPLY
Click "APPLY NOW" to register for this role. Please note that due to the high volume of applicants, only shortlisted candidates will be contacted. If you would like a confidential chat please reach out to Kylie Williamson - 0400 854 228



Who are we
At PERSOLKELLY, our passion is - and always has been - putting you first.
We propel our people forward by supporting their careers in fresh ways, backed by our expertise and capability.
We're committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experience and perspectives.
We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.
So it's over to you. If you would like to join our team, please APPLY now.
To learn more about working with PERSOLKELLY, we encourage you to visit our website.
Follow our LinkedIn page at linkedin.com/company/persolkelly for the latest updates and insights. Please click here to apply.

About Amplify

We're a global creative agency specialising in experience + culture.

We create big ideas, campaigns, activations and experiences designed to be amplified across every touchpoint.
We join the dots between people, brands and culture.


Production + Project Management at Amplify

We’re a small and hugely talented team with a passion for creative and executional excellence, and an enviable client base to manage.

Within the production team, as a client facing Producer / Senior Producer, your remit will cover classic production management and planning, alongside account handling and client management. You’ll play a key role in ensuring the agency’s creative and production output is executed to the highest possible standard.

Your responsibility will cover the day-to-day development; preparation and management of campaigns and one off events and experiences, ensuring the agreed scope of work is delivered on brief, on time and within budget. You’ll liaise with internal teams, suppliers and clients alike, ensuring all relevant stakeholders are kept abreast of the project status, key developments and requirements through every stage, from concept ideation through to final execution.

Within the team we have five levels of seniority, beginning at production coordinator, before advancing to associate producer, producer, senior producer and executive producer. Working as part of a cross departmental team you will be assigned to multiple projects dependent on scale and your personal level, and will be expected to manage others where appropriate.


The Role:

Planning and Development

Feeding into pitches and briefs, scoping and exploring potential outputs
Evaluating and exploring an idea / sense checking the feasibility to execute
Liaising with the creative department to develop ideas and bring them to life in reality
Sourcing and briefing relevant suppliers to sense check production feasibility and collate quotes
Building budget estimates with the wider team to achieve set targets and profit margins
Building timelines / workback plans
Presenting ideas and solutions to client alongside cross departmental team members


Project Management

Work on agreed number of projects dependent on scale at any one time
Set up projects with kick off meetings with defined team to evaluate next steps
Brief and collaborate with creative teams and external suppliers as required
Develop the final scope of work with Business Directors / set final budgets
Manage budget through to project completion, maintaining/exceeding set financial targets, adhering to company policy and practice
Accurately record time spent on individual projects and submit within timesheet system
Be proactive in actively managing up and down (where relevant) to ensure all requirements are delivered to time and within budget
Brief finance and legal team on requirements / cash flow / payment plans
Update and manage project timelines / workback plans for internal and external use
Manage tender process / negotiate contracts / SLA with approved suppliers
Maintain ongoing client communications including (but not limited to) status/contact reports, production plans, visuals and budget updates
Create and maintain required key project tools such as print or content matrices, production schedule, rehearsal schedule, run of show etc
Manage production process from concept through to delivery, across all areas including (but not limited to) technical, set build, print, styling, logistics, content and staffing etc
Develop event flow
Management of travel and accommodation requirements for team members and clients (as required)
Manage all Health and Safety / Insurance / Security / Permits and Licence requirements relevant to agreed production and SOW


Project Wrap

Reconcile project budgets, ensuring margins and set targets have been achieved
Ensure both internal teams and clients have been provided with all requested assets, such as film, photography, testimonials etc
Clean up document filing system and maintain any client specific legal requirements / data compliance
Develop, write, feed into and attend internal and external project debriefs
Evaluate junior support post project as part of the always on Amplify appraisal process


Key expectations:

Nailing the basics – organised, prepared, attention to detail, managing workload
Optimising the production – open minded, consistently exploring and courting production partners and solutions
Communication - impeccable written and verbal communications skills, delivered in a timely manner and with empathy
Commerciality – be adept at building and managing budgets, protecting and building margins and keeping time scoping on track

How we will support you

We know Amplify is only ever as good as the talented people that choose to call it ‘home’. We are committed to providing the support needed for people to do their best work and have fun doing it.

These are some of the things we have in place for our employees:
Hybrid working split between working from home Mondays and Fridays and from the office on Tuesdays, Wednesdays and Thursdays.
22 days paid holiday plus after two years you’ll get an additional day for each year you’ve worked here
A day for a day lieu should you be asked to work weekends and / or public holidays
Regular team and agency socials, and annual winter and Christmas parties

You must have the right to work in Australia and have the appropriate visa as required.

If you think this role is for you, please send your CV / resume, to: [email protected]

Please note only successful candidates will be contacted.

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Firstly, what we offer you! 

• Store discounts, and free 7-Eleven Coffee 
• Bonus & incentive program   
• 15 weeks paid parental leave
• 2 days paid volunteer leave per year 
• Unlimited access to LinkedIn Learning 
• Social club, Open committee with regular events  

We are human centred organisation and our people are at the core of everything we do. This is a true place to learn and grow whilst developing your career. Through our agile structure, we enable our employees to drive their own work – with a lot of autonomy, and have fun along the way!  

Your role

The Field Manager is critical to ensuring excellence in store performance across the 7-Eleven network. Directly accountable for the performance of between 10 – 14 stores based across Sydney Northern Beaches region, you are an experienced retail leader who will use that experience to coach and mentor Store Leaders to execute on our customer ambition.

We are looking for someone who has a passion for retailing, enjoys a fast paced environment and will thrive on daily interaction with like minded people.

You will be someone who gets a buzz out of helping others be the best they can be, while at the same time driving excellence in store execution and customer service.

What’s in your toolkit?

• Demonstrated experience and background in delivering solutions within a retail environment
• A strong set of skills that allows you to be a high performance coach and builder of capability in your people
• Passionate about retail excellence and customer experience, fostering enthusiasm amongst the team and stores to bring our vision to life
• An strong critical thinker with the ability to understand, analyse, and navigate complex interpersonal dynamics and issues
• Leader of a high-performance and psychologically safe environment, actively involved in people development and my team's learning and growth

If you have a passion for leadership and excellence in retail, then we encourage you to apply.

At 7-Eleven our people are at the heart of everything we do. The rich diversity that every individual brings makes the ordinary moments extraordinary for everyone.

We are committed to creating a workplace that fosters inclusion and celebrates diversity, where every single 7-Eleven team member feels heard, valued, and respected no matter who you are or what diverse characteristics reflect your unique identity.

To find out more about our current opportunities follow us on LinkedIn or view our careers page.

#LI-DNI