• Lead by example to provide efficient, friendly & professional food & beverage service to all guests
• Responsible for managing the front of house operations to ensure we are providing the high quality service to our customers.
• Supervision and support of all lounge areas as required
• Define the organization of work to be performed by the team members, and supervise, co-ordinate and plan daily activities of personnel
• Handle different guest challenges and situations and be part of the first response emergency team.
• Completion of the Daily Running sheet with full communication across all areas of the lounge including Qantas staff
• Reporting of sickness, absence, punctuality, etc. issues to the Lounge and T&C Manager
• Achieve budgets, customer satisfaction targets and other business metrics. 
• Receive and deal with verbal complaints; forward to the Lounge manager when necessary.
• Communicate directly with your front of house team, kitchen team and higher management to provide them with all relevant/ needed information.
• Assist with implement training programs for all employees, conduct induction and skills training
• Maintain and improve quality service in our lounges.  
• Maintain standards of hygiene for food handling and presentation as prescribed by council / legislative regulations, in accordance with the Lounges and Qantas Food Safety Plan. 
• Make sure that an ACCOR and Brand policies are respected
• Excellent knowledge of the software operation and usage..
• Check discrepancy report and action accordingly.
• Train junior team member and co-ordinate the monthly on the job training for the whole department
• Log and inform your Manager of any system problems & workplace injuries.
• Assisting with protecting and maintaining control of the lounge and bar areas.
• Lead by example to provide efficient, friendly & professional food & beverage service to all guests
• Responsible for managing the front of house operations to ensure we are providing the high quality service to our customers.
• Supervision and support of all lounge areas as required
• Define the organization of work to be performed by the team members, and supervise, co-ordinate and plan daily activities of personnel
• Handle different guest challenges and situations and be part of the first response emergency team.
• Completion of the Daily Running sheet with full communication across all areas of the lounge including Qantas staff
• Reporting of sickness, absence, punctuality, etc. issues to the Lounge and T&C Manager
• Achieve budgets, customer satisfaction targets and other business metrics. 
• Receive and deal with verbal complaints; forward to the Lounge manager when necessary.
• Communicate directly with your front of house team, kitchen team and higher management to provide them with all relevant/ needed information.
• Assist with implement training programs for all employees, conduct induction and skills training
• Maintain and improve quality service in our lounges.  
• Maintain standards of hygiene for food handling and presentation as prescribed by council / legislative regulations, in accordance with the Lounges and Qantas Food Safety Plan. 
• Make sure that an ACCOR and Brand policies are respected
• Excellent knowledge of the software operation and usage..
• Check discrepancy report and action accordingly.
• Train junior team member and co-ordinate the monthly on the job training for the whole department
• Log and inform your Manager of any system problems & workplace injuries.
• Assisting with protecting and maintaining control of the lounge and bar areas.

• Join a Great Team 
• Grow your career with an International company 
• Work in the beautiful Hunter Valley

Join Oaks Cypress Lakes Resort as a Assistant Food and Beverage Manager. This is your opportunity to supervise the day to day operation of a successful Restaurant, working within a experienced and professional Food & Beverage Department. 

This position will be working primarily within our Oak & Vine Restaurant, with an additional opportunity to work in either our Bistro or Conferencing. This is the perfect opportunity for a experienced restaurant supervisor step up and grow their career with Minor Hotels. 

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 14 brands spanning the country, connecting guests to the land, and to each other. Joining the Journey Beyond family, you will play an integral role in supporting our business as we continue to share special places and shape lasting memories for our guests.

About the role

We are seeking an experienced Food and Beverage Manager, to lead the Front of House operation of our luxury resort and lodge. This role will draw on your guest service flare and hospitality knowledge. Opening to the public in mid-2025, this role will be instrumental in the concept and creation of the Front of House aspect of our luxury hotel and lodge operation. This is a fun and truly unique opportunity.

• Working closely with the operation providing guidance and support to establish and maintain consistency in the delivery of the food & beverage including pre opening.
• Develop menus and collaborate with the culinary team on site to ensure the delivery of exceptional culinary experiences for our guests ensuring the food offering is unique to the property.
• Provide training to the team, ensuring they are proficient in service techniques, product knowledge, and safety procedures.
• Monitor and control costs, including food and beverage inventory, and other operational expenses, to maximise profitability without compromising quality and guest service.
• Engage with suppliers to source and select products, negotiate contracts, and ensure that quality and price standards are met.
• Continuously evaluate guest feedback and implement improvement strategies to enhance the overall dining experience.

About you

You will have a deep understanding of the Food and Beverage and Hotel industry, with previous experience in a senior position. Ideally, in leading a food and beverage establishment or hotel.

You will have a collaborative working style, be highly organised and be detail oriented. There will be a strong emphasis on continuous improvement to ensure and maintain the highest quality and distinctive service, fostering an engaged, skilled and motivated team. 

The ideal candidate will have:

• Extensive knowledge of food and beverage operations.
• Excellent organisational and time management skills, with the ability to multitask and prioritise in a fast-paced environment.
• Proven ability to manage budgets, control costs, and drive revenue growth.
• A passion for delivering exceptional service and ensuring guest satisfaction.
• Strong leadership and communication skills, with the ability to motivate and inspire a diverse team.
• Understanding of food safety and hygiene regulations, and Food Safety certificate.

What We Offer 

• Generous discounts on Journey Beyond travel and experiences 
• Study Assistance Policy 
• Employee Referral Policy 
• Parental Leave program
• Purchased Leave policy
• Private Health discounts 
• Employee Assistance Program 
• Discounts on Journey Beyond merchandise 
• Flexible working environment 

Join us and contribute to an exciting journey where you'll create unforgettable experiences for our guests!

• With your experience, create an impact on our guests in this hands-on and detail orientated role
• Ensure our guests have a great food and beverage experience and make holiday memories
• Staff accommodation available

What you’ll do:

This casual role will work predominately at the newly refurbished Derwent Bridge Hotel. However, you may also work at Pumphouse Point when required. You'll provide exceptional service with a warm welcome. You’ll treat our guests and customers as individuals, offering tailored options and solutions with a resilient and can-do attitude. On a daily basis you will:

• Undertake general waiting and service duties of food and beverages.
• Ensure accurate processing of dockets, including cashiering duties.
• Setup and reset restaurants and specific conference & function activities as required.

What you’ll bring:  

• Food and beverage service experience with a passion for great food showcasing local produce 
• Strong bar and cocktail making experience
• A vibrant attitude with the ability to work effectively as part of a busy team
• Genuine interest and knowledge of beverage products such as spirits, beer, and wine.
• A reputation for providing excellent customer service, engaging in great conversations with our guests
• Barista skills
• Valid Responsible Service of Alcohol Certificate (RSA)
• Possess a Do Food Safely Certificate of completion
• Flexible attitude to work hours over a 7 day roster, including weekends and public holidays

What’s in it for you?

At NRMA Parks & Resorts our benefits include more than just great discounts. Here's a taste of what you can expect:

• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
• Complimentary myNRMA membership including discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
• Our reward and recognition program 'My Thanks'
• Employee referral program where you may be eligible for a referral bonus of up to $2,000
• Grow, progress or relocate with us and move around the country to one of our many other holiday parks or resorts.

Know you belong:

At NRMA Parks and Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience. We welcome people from all walks of life and embrace unique perspectives.

Are you nodding your head as you read this?  Ready to roll up your sleeves and really make a difference? Apply now!  We cannot wait to hear from you!

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.

What you’ll be doing:

Working across our F&B outlets and events, including Blvd Café and Bar, amenities, in-room dining, Pool bar and conferencing and events.  Personally connecting, laughing and creating a sense of belonging for our guests.

The ideal candidate will be confident, reliable, engaging and ensure that our guests receive EPIC service every time. In addition, we are looking for people who enjoying helping their colleagues, working as a team and delivering quality products consistently.

 Some of the things you will be responsible for:

• Making the flawless coffee every time, perking up someone’s day with a perfect caffeine fix, one they’ll be back for!
• Delivering EPIC guest service
• Mixing and creating quality beverages - cocktails, mocktails, frappes, smoothies, juices and more
• Maintaining a clean and comfortable COVID environment
• Cashiering and providing guests their locals and ALL Live Limitless discounts
• Creating memorable dining experiences by connecting with our guests and locals in BLVD Bar & Café
• Ensuring our loyalty guests are recognised and receiving their benefits
• Delivering Room Service, amenities and Pool bar orders as required

What you will be doing:

Provision of friendly and efficient food and beverage service that meets the guests’ expectations.

Your daily mission will include:

• Perform the tasks of order taking and maximize sales opportunities through knowledge of product and suggestive selling.
• Taking orders, ensure following sequence of service to a 5 star standard.
• Keep tables and service areas clean and tidy by following a hygienic food service techniques during service.
• Take responsibility for your designated area / section and station.
• Promptly answer the telephone and maximize sales opportunities through knowledge of product and suggestive selling.

As our Food and Beverage Operations Manager, you will play a pivotal role in shaping the dining experience at ibis Perth. You will be responsible for overseeing all food and beverage operations within outlet and on the event floor, ensuring a seamless experience for our guests while maintaining the highest standards of service and quality.

This dynamic position requires strong leadership, strategic thinking, and a passion for hospitality.

Your key responsibilities will include:
• Leading and managing all food and beverage operations, including restaurant, bar, and room service.
• Developing and implementing innovative service standards that enhance the guest experience.
• Collaborating with the Head Chef to create exciting menus that reflect current trends and guest preferences.
• Monitoring and controlling budgeted food and beverage costs while maximizing profitability.
• Ensuring compliance with health and safety regulations and maintaining impeccable hygiene standards.
• Training, mentoring, and inspiring a diverse team to deliver exceptional service.
• Gathering and analysing guest feedback to drive continuous improvement and satisfaction.
• Working closely with hotel management to align operational strategies with the vision for the refurbished venue.

Join us in crafting an extraordinary dining experience at ibis Perth, where your leadership and creativity can thrive!

As a key member of our team, you will be essential in creating memorable moments for our guests through a seamless dining journey. You'll greet and welcome visitors, assist with inquiries, and provide knowledgeable recommendations to enhance their experience.

Your role will include accurately taking orders, ensuring prompt service, and maintaining a clean and welcoming atmosphere. In addition to daily service, you’ll participate in various functions and events, contributing to the vibrant atmosphere that keeps our guests coming back.

If you thrive in a dynamic environment that celebrates outstanding service, we invite you to join us at Pullman Cairns International and make a meaningful impact on our guests’ experiences.

• Lead a great team 
• Grow with an International company
• 50% off Accommodation Team Member Discounts 

We require a dynamic and experienced Food and Beverage Manager to lead our Food and Beverage team on a full-time basis at our Oaks Melbourne St Kilda Road Hotel.

As the Food and Beverage Manager you will: 

• Ensure smooth and efficient daily floor operations of the restaurant and bar
• Managing the day-to-day profitability, presentation and operation of the restaurant and bar
• Develop and maintain a strong understanding of the company's food and beverage features to promote to clients
• Managing, leading and motivating staff to ensure a high preforming team culture is maintained
• Work closely with the General Manager and marketing department to develop marketing material and promotions for the Food and Beverage department
• Roster according to department needs
• Create budgets and monitor financial performance of the Food and Beverage department

• Demonstrate the “Passion for Excellence” through serving our guests with flair and professionalism, ensuring that their requests are quickly and efficiently achieved.
• Ensure all guests are provided with personalised service and that the “Essence of Pleasure” is achieved.
• Embody the art of French hospitality through a “can do” attitude.
• To ensure we are consistently exceeding guest expectations through service and high-quality products. 
• Organise and control the day-to-day operation of Atelier by Sofitel In Room Dining and Mini Bar.
• Manage the service of food and beverage within the outlet where required.
• Ensure all areas are adequately staffed to service the anticipated business at an acceptable standard.
• Ensure that the outlet is set to the required standard. Following all departmental procedures, standard operating procedures (SOPs) and checklists. 
• Assist the Outlets Manager with the training and development of all ambassadors. Maintaining a detailed training log.
• Ensure cash float is counted at the start and conclusion of each use. 
• Ensure that all service and brand standards are met while on shift. 

About the role
This role could be working across all areas of our F&B department including working in the hotel restaurant for the breakfast shift, working in the events helping run the day's conference and events, running room service in the evening or restocking the mini bars in our guest rooms.

• Join a Great Team 
• Grow With an International Company 
• Great Team Member Discounts on Offer 

We require a dynamic and professional Food and Beverage Supervisor to join our Food and Beverage team at Oaks Melbourne St Kilda Road. 

This position will predominantly be required to work evening shifts, and the successful candidate will also need to be available to work weekends as required. 

As the Food and Beverage Supervisor you will: 

• Ensure smooth and efficient daily floor operations of the restaurant and bar
• Develop and maintain a strong understanding of the company's food and beverage features to promote to clients.
• Liaise with the kitchen during service periods to ensure quality service and presentation.
• Supervise, train and assist Food & Beverage Attendants.

• Translation: Translate website content and CRM system interfaces from English to Japanese, ensuring accuracy, cultural appropriateness, and usability.

• Market Research: Conduct detailed research on the local Japanese-speaking market, analyze competitors' activities, identify business opportunities, and provide actionable insights tailored to specific regions.

• Lead Generation: Acquire leads through various channels, including online platforms, industry events, and networking.

• Relationship Management: Build and maintain strong relationships with clients through regular communication and follow-up, serving as their key point of contact.

• Client Support: Provide excellent customer service to clients, addressing their inquiries, concerns, and issues promptly and professionally.

• Cross-Functional Collaboration: Work with the marketing team to develop and implement strategies tailored to the Japanese-speaking market.

• At least 5 years of similar experience in the financial industry (consultation for candidates without experience available).

• Proven experience in winning awards such as President's Awards or achieving sales-related accolades.

• Previous experience at a consulting firm with the ability to share growth metrics or achievements for client accounts.

• Native Japanese speaker with fluent English communication skills.

• Experience with marketing research and analysis is preferred.

• Experience in customer service or client support is an advantage.

• Ability to work flexible hours to accommodate the Japanese market.

• Valid work visa for long-term employment, without the need for sponsorship.

• Positive, collaborative attitude and ability to work well in a team environment.