The Client Services Manager manages the Service Desk and End User Services teams across Melbourne and Canberra to ensure Corporate IT services and support are provided to Leidos Australia staff. 

You will also be required to work closely with local and global CIO Services and Corporate Information Security (CIS) teams to deliver a consistently high level of service, and liaise with local business leadership to understand and champion specific business requirements as part of local and global project implementations.

Additional components of the role:

• Manage a broader team of End User Services (EUS) support staff, Service Desk staff and ITAM staff, allocate resources based on business requirements;
• Perform incident, problem and change management, project implementation and BAU activities as required;
• Keep track of team activities and report progress to management;
• Participate in Continuous Improvement initiatives to streamline processes, improve efficiency and meet business demands;
• Contribute to solving complex technical problems and ensure the completion of programs and projects relevant to both the Service Desk and EUS;
• Oversee procurement of hardware and software and maintain tracking of system wide software;
• Oversee minor asset and workstation asset database management;
• Manage software and hardware budgets;
• Develop and manage relationships with vendors, suppliers and customers;
• Ensure system documentation and performance levels are maintained at all times, and
• Some interstate travel may be required
• Other duties as required.

Want to kick-start your career? Join our outstanding retail team as a Store Assistant at ALDI! No retail know-how needed. We're looking for people with a positive attitude, a strong work ethic, and a willingness to learn!

Our stores are open every day, including weekends and holidays – there's never a dull moment with plenty of variety. We do supermarkets a bit differently, you’ll get to experience all areas of the store rather than just be in one area, giving you lots of variety.

Store Assistants are the backbone of our retail stores and keep our stores running by:

• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Being an expert in stock handling by making sure our products are in date and listed at the right price
• Creating eye-catching displays of our ALDI special buys
• Keeping the store tidy, organised and looking great

What you'll be doing:

As an Assistant Manager, you will lead the team across all areas of Front Office and play a crucial role in providing a first-class luxury experience for our guests. You are able to manage your time and can handle juggling numerous tasks at once. You have an outcome driven approach to performance and results. This pivotal role demands an individual with a meticulous eye for detail, exceptional leadership capabilities, and an unwavering dedication to excellence.

Key responsibilities include:

• Coordinate and manage the day to day operations of the hotel whilst leading and inspiring the team to enhance the guest experience – every guest, every interaction, every day. 
• Be proactive and resourceful when attending to guest requests.
• Take initiative to ensure that interactions with our customers are positive and productive.
• Have the necessary skills and training to actively resolve complaints and challenges presented by customers.
• Provide guidance, support training and leadership to all employees.
• Monitor training and offer guidance to employees whilst on shift.
• Assist in all areas of the hotel during peak times to eliminate potential issues.
• Take responsibility for the health and safety of all patrons, guests and staff members.

We are thrilled to present an exceptional and rare opportunity for a dynamic leader to join Oaks Brisbane Festival Suites as our Hotel Manager. 

In this position, you will draw on your experience, initiative, drive and strategic approach to deliver a great product for our guests. You will have previous Hotel Management experience or Assistant Hotel Manager experience, alongside a passion for leading from the front and empowering your team to succeed.

We are looking for a positive leader with high standards and the ability to develop an experienced team to run the business at its optimum efficiency. 

Key Responsibilities Include:

• Managing the day-to-day profitability, presentation and operation of the hotel, including front office, maintenance and housekeeping 
• Developing and implementing strategic revenue plans for the business
• Identifying key areas for improvement across the business, developing strategic procedures for improvement
• Managing, leading and motivating staff to ensure a high preforming team culture is maintained 
• Accountable for body corporate and guest relationships within the property, ensuring effective and professional communication at all times

* GROW WITH GYG * EARN OVER $70,000 PLUS SUPER

As the Assistant Restaurant Manager, you’ll be responsible for supporting the daily management of the restaurant. You will be leading the team through busy service periods, crew training, proactively improving guest experience, and supporting inventory and financial management as required.

We appreciate experience comes in many shapes and sizes, what we mean specifically is;

• Experience leading a team within a busy, high volume hospitality environment
• Experience delivering exceptional customer service
• Exceptional communication skills
• Passion for inspiring, leading and developing your team

Benefits

We’re incredibly proud of our amazing people and always have each other’s backs. Whether you’re working in restaurant, at our Hola Central head office or as one of our partners, we are so passionate about living our values every single day.

These are just some of the benefits that come with working at GYG:

• Exceptional company culture
• Career growth – Australia and internationally
• Opportunity to become a franchisee
• Quarterly bonus scheme
• Free uniform

At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. Since we opened our first restaurant in 2006, we’ve been OBSESSED with food, bringing the incredible energy of Mexican culture to Australians across the country during breakfast, lunch and dinner, committed to serving the freshest fast food with the best local ingredients.

Ready to join the family? Apply now to start the conversation.