On behalf of our client, we are looking for a Corporate Service Manager.

The role will be responsible for overseeing our Client’s operations, supporting with establishing, and building new and growing venture in a new market.

The daily duties and responsibilities include:
• Provide strategic planning and management for operations, including staffing, facilities, IT and internal processes/ operational procedures
• Spearhead the successful launch of our client’s business within market and developing and implementing growth strategies.
• Improve and develop financial efficiencies, control costs, and maximize productivity through the implementation of effective methods and standard processes/tools. Manage working capital in accounts receivable and inventory.
• Responsible for working in partnership with key stakeholders to build brand awareness, roll out marketing strategies, build competitive cost proposals to secure customer base.
• Successfully build, coach, and develop team members in line with our client’s culture and values.
• Manage functions including sales, customer success, and development, to ensure a best-in-class customer experience including creating formal procedures aligned with business strategy and planning
• Developing implementation timelines, managing towards project milestones, addressing client concerns, meeting, and exceeding client expectations through the go-live of a project, and managing relationships on an on-going basis to ensure retention.
• Overseeing and driving the regional operations in line with the global operation strategy and company objectives
• Strategically planning on local office expansion in terms of headcount, organization and capacity planning
• Working with the Operation team in managing global production activity, assessment capacity, headcount planning, putting forward new incentives, etc.
• Defining with Management and the local team leaders and teams with clear roles and responsibilities, and managing expectations
• Conducting regular performance review, appraisals & salary review with the local team leaders and teams
• Developing, providing avenues for support, coach, motivation and reward to respective team leaders and teams
• Guiding the development of skills and competencies of team members including identifying training and development needs

Education – Bachelor degree or higher qualification desirable. Industry experience may substitute.

Experience & Skills
• 5+ years of experience implementing solutions and/or managing the strategic overall operation of a business
• Strong client relationships with a strong understanding for what makes a product a success for clients.
• Solid experience managing cross-functional teams with a strong ability to interact with business clients and internal teams simultaneously to bridge gaps and manage communications.
• Proficiency at managing and prioritizing multiple priorities simultaneously coupled with the ability to anticipate/resolve implementation bottlenecks/issues before they happen.
• Strong communication skills with the ability to present information in verbal, written or visual form to a variety of audiences, from the internal team to client executives.
• The ability to quickly establish trust and credibility with clients coupled with strong communication and client relationship management skills, with the ability to manage high profile client stakeholders.
• Experience in building operational procedures, brand awareness, and building teams for success in new markets
• Good understanding of business operations and decision-making processes
• Analytical and performance-driven mindset
• Critical thinking and decision making
• Effective time manager and multi-tasker able to effectively prioritize in a fast-paced environment - Innovative problem solver
• Team Player / ability to collaborate with others & work in a team-oriented environment
• Ability to work well in an international and multicultural environment

Salary - Salary being offered is commensurate with qualifications and experience and is between $95,000 – $150,000

On behalf of our client, we are looking for a Sales and Marketing Manager.

The role will be responsible for the effective execution of all marketing initiatives and ensuring overall brand objectives are met.

The daily duties and responsibilities include:
• Manage the full sales cycle for your allocated region
• Work to individual and team targets, as well as focused KPI’s
• Demonstrate ability to communicate, present and influence credibly and effectively at all levels of an organisation
• Produce accurate forecasts for sales of products and services monthly
• Unlock new users of company products and workflow
• Balance attraction of new customers and partner with retention and growth of existing customers and partners
• Be omni-present across all verticals with a focus on key markets including film, TV, Live, Fixed Install and more
• Working with our direct partner network to increase our company’s presence in the region
• Organise demos and technical pre-sales and post-sales activity using the Technical Solutions team
• Work with the EMEA Sales Admin to process quotes, orders, invoicing and delivery of goods to customers
• Work with the VP Sales EMEA to plan, resolve issues and ensure good communication across the team
• Work with the marketing team to generate interest and knowledge of the brand across Australia & NZ
• Strong knowledge of direct sales and reselling networks in previous sales roles
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Design and implement a strategic business development plan that expands the company's customer base and ensures it’s strong presence in managed regions.

Education – Bachelor degree or higher qualification desirable. Industry experience may substitute.

Experience & Skills
• 5 plus years in direct, complex, solution led selling
• Experience of lead generation
• Experience of working with decision makers and closing deals
• Clear achievement of ambitious targets and growth
• Willingness to travel extensively
• Commercially minded, with a proven track record of sales growth
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organisation
• Strong presentation skills
• Outstanding influencing skills
• Strong negotiation skills

Salary - Salary being offered is commensurate with qualifications and experience and is between $90,000-$120,000

On behalf of our client, we are looking for a Marketing Specialist.

The role will be responsible for supporting the business in the development, execution, and delivery of marketing campaigns across the portfolio to maximise acquisition and retention of users and clients. The focus of the role is to manage and execute marketing campaigns that meet and exceed ROI targets for the marketing plan, whilst delivering on client campaigns and attracting new clients across the portfolio.

The daily duties and responsibilities include:
• Identify market opportunities and advise the leadership team on all marketing strategies and campaigns to reach target markets, expand company brand and promote services to new customers
• Showcase your creative side to produce and design all marketing collateral, including digital, video and print content, to be used across companywide communication
• Manage all social media platforms including, Instagram, Facebook, LinkedIn & YouTube, ensure all content is scheduled, brand-appropriate and aligns with company content pillars guidelines & objectives
• Conduct all research and analysis of data in relation to consumer patterns and preferences.
• Predict and develop collateral for current and future trends across all social media platforms and implement all appropriate findings
• Oversee the company website & blog, create and manage SEO initiatives and evaluate the effectiveness of existing strategies to provide recommendations for improvements
• Keep ahead of search engine algorithm updates and integrated marketing trends, perform competitor analysis and collate findings into actionable recommendations
• Take ownership of creating interesting and brand-appropriate copy across social media, email communications, client-related content, marketing & blog content

Education – Bachelor degree or higher qualification desirable. Industry experience may substitute.

Experience & Skills
• 2 to 4 years of related experience
• Hands on experience in designing, building, launching and evaluating marketing plans, campaigns and programs
• Experience in digital marketing techniques and the optimisation of digital content across channels
• Excellent verbal and written communication
• Knowledgeable on Microsoft CRM
• Strong attention to detail when working with data
• Effectively manage events to be on time and budget
• Knowledge of marketing technology trends.
• Advanced computing skills including Microsoft Office applications, databases
• Passionate with a creative and pragmatic outcomes-driven approach
• Excellent stakeholder engagement skills
• Able to multi-task and work under tight deadlines

Salary - Salary being offered is commensurate with qualifications and experience and is between $80,000 - $100,000

On behalf of our client, we are seeking a highly skilled ICT Business Analyst.

As an ICT Business Analyst you will be a key figure in the further development of our own proprietary system. The role involves carrying out assessments and analysis of current ICT business processes and making improvements to increase efficiency and reduce costs.

The daily duties and responsibilities include:
• Acts as a central reference and information source, providing guidance and assistance in the system project decision making process.
• Identifies, investigates, and analyses business processes, procedures and work practices;
• Identifies and evaluates inefficiencies and recommends optimal business practices, and system functionality and behaviour
• Uses project management methodologies, principles and techniques to develop project plans and to cost, resource and manage projects
• Collaborate with teams across the business to deliver high quality service outcomes
• Uses data and process modelling techniques to create clear system specifications for the design and development of system software

Education – Bachelor degree or higher qualification desirable. Industry experience may substitute.

Experience & Skills
• 3+ years’ work experience in a business system analyst role or similar
• Communication & technical skills
• Problem-solving & critical thinking skills
• Excellent time management
• Ability to work collaboratively and independently as required
• Confidence to communicate with multiple stakeholders and to manage expectations

Salary - Salary being offered is commensurate with qualifications and experience and is between $100K - $150K

Are you a dynamic and experienced professional in port logistics? We're seeking a highly skilled Port Logistics Manager to lead our clients’ operations and drive efficiency in a bustling port environment in Bunbury. Reporting into the Regional Manager, this key role is responsible for the management and safe execution of the terminal logistics and operations.Responsibilities include:Drive a culture of continuous improvement, implementing best practices and innovative technologies to enhance efficiency and reduce costsLead a talented team of logistics professionals, fostering a collaborative and results-driven work culture to achieve operational excellenceBuild and maintain strong relationships with shipping partners, government agencies, and other stakeholders to ensure smooth collaboration and effective communicationUtilise data analytics to make informed decisions, improving processes, and mitigating risksProvide support to the Regional ManagerTo be considered for this permanent role you will bring a background in shipping, cargo logistics and supply chain within a port operations environment. You will have demonstrated experience in business improvement and bring strong negotiation skills. A proven ability to drive high performing teams and deliver successful outcomes is key.Tertiary qualification or relevant tertiary qualification in logistics or similar and/or Business Management qualification is desirable. Essential requirements:To be eligible for this permanent role, applicants must reside in or be willing to relocate to Bunbury and provide proof of Australian citizenship or permanent residency.    The successful applicant must have a current WA driver’s license, be able to obtain and maintain a Maritime Security Access Card and undergo a pre-employment medical assessment including drug and alcohol testing.If you are a forward-thinking and results-oriented individual with a proven track record in port logistics management, we want to hear from you! At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, people living with a disability and the LGBTIQA community.You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion

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RecruitWest is looking for someone with a mechanical background who has general boating knowledge to join our client's dealership in the beautiful coastal town of Bunbury!Hours are Monday to Friday 8am-5pm with an hour lunch break and Saturdays, 9am-1pm.Your duties will include:- Liaising with customers both in-store and over the phone assisting them with their boating needs- Utilising diagrams and schematics to locate spare parts- Managing orders and receiving of stock and maintaining inventory- Operating a forklift to unload trucks and move boats- Performing pick-up and drop-off tasks, transporting boats and other items locally.Requirements:- Mechanical and general boating knowledge, preferred but not essential.- Valid Driver's Licence- Valid Forklift Ticket, desirable but not essential- Skipper's Ticket, desirable but not essentialIf you are a passionate boating enthusiast who meets the requirements, we encourage you to apply TODAY!To register your interest, simply click the apply button TODAY!If you have specific questions or require additional info, feel free to call Nash on 08 9792 3557 or 0491 914 503.

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Are you looking for a full-time permanent driving role in the Southwest? This is a great opportunity for a reliable hard-working and motivated individual to join a growing company that promotes a healthy work-life balance.To be considered you will need:A current HR OR HC Licence.A current Forklift Licence is desired but not essential.To be physically fit & healthy and reliable.HR driving experience essential.About this role:Working week is Monday to Friday, 40-50 hours per week.Above award rates super - weekly!Local SW deliveries.Amazing career progression opportunities for the right candidate.Be part of a great team environment.Immediate start.If this sounds ideal for you, we encourage you to apply.To register your interest ,simply click the apply now button.General enquiries are welcome. For additional info call Nash on 08 9792 3557 or 0491 914 503.

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RecruitWest are seeking skilled plumbers for an exciting role in our client’s family-operated business. Join a dedicated team that values excellence and growth to elevate your plumbing career with opportunities in residential, commercial, and mining projects!!Details:- Varied sites across Perth- Residential, commercial and mining opportunities.- $40 - $45 per hour penalties- Full time hoursScope of Work:- Collaborate within a skilled team on diverse projects.- Execute final fittings for kitchens, bathrooms, and laundry areas with meticulous attention to detail.- Proficiently handle piping tasks using copper and PVC materials.What you'll need:- Qualifications in plumbing and gas fitting.- Proven experience in residential plumbing- Physically capable of managing the demands of on-site work effectively- Strong work ethic and dedication to delivering high-quality outcomes.- Aspiration to advance within the company and engage in mining projects for professional growth.Become a part of the team and seize the chance to grow your plumbing career in a dynamic and rewarding environment.

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Job Description MOVING TO THE COUNTRY – SPONSORSHIP TO PR AVAILABLE (accommodation onsite).Must be experienced in hospitality We are seeking an experienced Duty Manager for this classic country Pub located in the Lower SW of WA. The venue caters to local clientele, Tourist and Hikers/Riders and hosts numerous functions and events. This is a 100% hands on management role. The Hotel offers Hotel/Motel accommodation, function rooms, TAB, Bistro bar, Pool Bar and a restaurant. The Pub is set in a small town surrounded by Aussie bush, National Parks,Rivers and only 25ks from the coast with some of the best and emptiest beach you could ever find and some secret surf breaks. This role is split between overseeing and maintaining all aspects of the business as well as growing the business . Package:– $65,000 salary Neg depending on experience plus supper – the Pub is open 4.5 days a week with some extra days for events or Public holidays – Accommodation on site– Own room– Minimum 6 month commitment ideally longer term – SPONSORSHIP AVAILABLE to the right person work ,save and become an Australian with PR Duties:– Taking responsibility for team work, leading and motivating team members– Overseeing all departments within the hotel – bar, bistro, reception, TAB– Looking after staff breaks– Make sure the team are fully briefed and trained on any new amended food and drink products, and any promotional activity– Assist in implementing and driving promotional activities– Deal with any issues that arise during each shift promptly and professionally, seeking advice from the Owners where necessary– Lead by example to ensure that the highest possible levels of customer service are delivered by team members at all times– Liaise with other departments Including kitchen and floor teams in the business to ensure every customer experiences a consistent level of service– Hands on work in across all aspects of the Hotel– Assist the owner operators as and when necessary to make the business run effectively and efficiently.– Other duties as required Ideal Candidate:– Previous experience in a bistro/bar management role– Experience working in a fast paced bar environment– Sound knowledge of wine, beers and spirits– Previous Front Office experience (preferably Guestall)– Understanding of labour and operating costs– Availability to work a range of shifts, including day, evening, weekend and Public Holiday shifts– Ability to work effectively under pressure and in a fast paced environment– Exceptional interpersonal and communication skills– High level of attention to detail– WA Approved Managers certificate ( can be obtained onsite )-TAB card ( can be obtained on site) MUST HAVE A positive outlook be happy Be able learn all products in stock and current pricing Be able to add multiple drinks costs on the run for each customer take control…

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About Loam:

At Loam, we have the earth in our hands. As a team of scientists, farmers, and entrepreneurs, we are on a mission to revolutionize agriculture and address climate change. Through our cutting-edge microbial technology, we are enhancing soil health, boosting crop yields, and sequestering carbon to create a sustainable future for farming. We are committed to empowering farmers and promoting regenerative practices that benefit both the environment and their bottom line.

As a fast-growing agricultural startup, Loam offers a dynamic and collaborative work environment where innovation and passion thrive. We embrace diversity and believe that our collective expertise and shared commitment can make a significant impact on the global agricultural landscape.

Join us on this exciting journey as we transform agriculture and build a sustainable future together.

About the Role:

As the Senior Commercial Marketing Manager at Loam Bio you will play a pivotal role in driving the commercial success of our novel agricultural biological inputs here in Australia and fostering partnerships with farmers for their carbon projects. This position requires a dynamic individual with a strong background in commercial marketing, a deep understanding of the Australian agricultural sector, and a passion for sustainable practices. In this role you will be partnering across the organisation to ensure that Loam is recognised as a high quality, reliable brand.

This is a hands-on role, reporting directly to Loam’s COO, that will allow you to leave your mark on a new, leading company delivering new, innovative products and solutions for Australian growers in a changing climate.

This role can be based in either Sydney or Orange, NSW.

Responsibilities will include:

• Develop and execute comprehensive marketing strategies to drive the commercial success of our innovative agricultural products.
• Collaborate with cross-functional teams to align marketing efforts with product development, sales, and customer support.
• Conduct market research to identify trends, opportunities, and potential challenges in the agricultural sector.
• Position our agricultural biological inputs in the market, emphasising their unique features and benefits.
• Strengthen the company's brand presence in the Australian agricultural market.
• Implement branding initiatives that resonate with the target audience and align with our sustainability values.
• Cultivate and maintain strong relationships with farmers, agricultural organisations, and industry stakeholders.
• Collaborate with farmers on their carbon projects, showcasing our commitment to sustainable agriculture.
• Work closely with the sales team to provide marketing support and enablement tools.
• Develop and implement training programs to enhance the sales team's understanding of our products and their unique value propositions.
• Plan and execute integrated marketing campaigns, utilising digital, traditional, and social media channels.
• Monitor and analyse campaign performance metrics, optimising strategies for maximum impact.

• Bachelor's or Master's degree ideally Marketing, Business, Agriculture, or a related field.

• Extensive experience in agricultural marketing, communications or brand management.
• Proven experience in commercial marketing within the Australian agricultural sector, ideally within broadacre cropping.
• Strong understanding of sustainable agriculture practices and environmental stewardship.
• Excellent communication and interpersonal skills.
• Demonstrated ability to lead and collaborate with cross-functional teams.
• Experience in engaging with farmers and fostering agricultural partnerships.

• ​Fast-growing start-up with many opportunities for capacity building and career development
• Work alongside leading scientists and innovators in an international organisation
• Enjoy an inclusive and supportive culture
• Competitive salary based on experience

Why you should join us:

We're tackling some of the most challenging issues of our time, and we're doing it with a team that's passionate about making a difference. If you're looking for a role where you can use your skills to contribute to a mission that matters, we'd love to hear from you.

Loam Bio is proud to be an equal opportunity employer. We are committed to building a diverse and inclusive team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or any other characteristic.

Residential Services Manager Apply now Job no: 505166 Work type: Full time Location: Wantirna Categories: Management, Aged Care Join VMCH in this fantastic, full-time opportunity based in Wantirna Use your exceptional people skills to effectively manage a 96-bed residence Enjoy a competitive salary and awesome NFP salary packaging benefits About the role As the Residential Services Manager at our Wantirna aged care residence, you will utilise your experience in a similar role to provide leadership and effective operational management, so that our residents always receive the best care possible. Working closely with the General Manager, you will also be responsible for the performance of the facility with regards to budget management, employee engagement, quality assurance and clinical care.  About you You have previously held a leadership position within the aged care sector, where you displayed your outstanding interpersonal skills and promoted a positive workplace environment. A naturally motivated and determined leader, you can work unsupervised and enjoy the challenge of managing all facets of an aged care residence. As an exceptional communicator, you build strong relationships with your many stakeholders and value the importance of patience, common sense, respect and acting with compassion. You easily relate to older people, and you understand the issues related to the services they require. You have well-developed prioritisation and organisational skills with experience meeting deadlines and attending to multiple tasks. Requirements Current AHPRA registration as a Registered Nurse (Division 1) Knowledge and understanding of the Aged Care Act, ACFI/AN-ACC, Aged Care Quality and Safety Standards and relevant legislation Experience with effectively managing Covid-19 outbreaks Workforce planning and management expertise Why VMCH? Because the people we employ make it a great place to work! In addition, VMCH will provide you with: A positive and supportive workplace culture  Excellent Salary Packaging benefits Ongoing professional development A competitive salary Employee Assistance Program Paid parental leave About us Here at VMCH our services are as diverse as the people we support. As a for-purpose organisation, compassion, respect, and inclusion aren’t just words to us, they guide us in everything we do. While we’ve been around for over a century, we’re always moving forward. We stay true to who we are by supporting people and families to live their best lives, providing a place to call home and spaces to learn and grow. If you meet the above criteria and are passionate about making a positive difference in people’s lives, we would love to hear from you. To work at VMCH, you will be required to supply proof of work rights, an Australian Criminal History Check, Evidence of Flu and Covid Vaccinations, a Victorian Employee Working with Children Check and comply with Child Safety standards. You may also be required to supply an International…

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Title: Customer Success Manager (Retention and Growth)

Location: Remote

Working Hours: 7.30 PM to 4:30 AM (IST)

Why Birdeye?

Once upon a time, local businesses could attract customers through advertising and word of mouth. But today consumers choose businesses based on online reputation and digital experiences. The modern marketer must deliver exceptional experiences that create repeat customers, and they need a platform that can do this at scale. Local businesses often struggle to overcome the complexity and inefficiencies that come from using multiple applications to manage and optimize their marketing and customer experience operations. They often find that their use of fragmented point solutions keeps them from achieving true customer insights - and from acting upon them in real time.

This is the challenge that Birdeye solves with its all-in-one reputation and customer experience platform. More than 120,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo and in 2021, our CEO and Co-founder was named 2021 EY Entrepreneur of the Year. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, and World Innovation Lab - and recently closed a $60 million Series C funding round led by Accel-KKR, a leading technology-focused investment firm. Learn more at birdeye.com.

What You’ll Do

Birdeye is looking for a Customer Success Manager for Retention and Growth with a passion for relationship management. The successful candidate will nurture and manage accounts to maintain a healthy life-cycle, while ensuring and allowing customers to see the benefits of Birdeye’s new platform and renew. This role is vital and hands-on role, where you will work hand-in-hand with customers to help improve their online reputation.

Responsibilities

• Responsible for renewals of Birdeye’s clients

• Monitor and analyze account health to identify churn risk

• Win back clients who have requested a cancellation

• Utilize your creativity to refine and innovate processes to improve Customer Success

• Leverage your sales skills to reinforce the value proposition of BirdEye

• Be the point of escalation for clients and salespeople to ensure client satisfaction

• Develop methods for managing customer satisfaction

• Leverage research and understand of our clients industries to create tailor-made solutions

• Handle some financial and billing issues for Birdeye clients

• Additional assigned projects as assigned

Requirements

• 2-7 years of experience in a customer facing support/success/account management/retention role.

• Customer experience champion.

• Strong oral and written communication skills.

• Consultative approach to account management.

• Deep customer empathy.

• Understanding of SMB space, particularly in the specified vertical.

• Exceptional Saas product knowledge.

• Ability to effectively manage delicate customer situations

• Organized and reliable - Able to work as a team with little direction when necessary

• Knowledge of Sales force CRM a plus.

• Bachelor’s degree preferred.

Why You’ll Join Us

At Birdeye, we seek to innovate and to be the #1 product in our category, which means we continually raise the bar to deliver meaningful results for ourselves and our customers. Our quality is world-class. We deliver what we commit and roll up our sleeves and get work done.

Working at Birdeye means being part of a tight-knit community that helps you succeed and celebrates your wins! We find strength in diversity and inclusion, actively seek different points of view, and ask everyone to be their authentic self at all times