TMGM stands at the forefront of online trading and investment services, proudly serving as Chelsea FC's Official Regional Online Forex and Trading Partner in Asia Pacific. With a global presence and offices spanning three continents, TMGM has earned its reputation as a trusted CFD trading provider. We embody excellence through a commitment to regulatory compliance, technological innovation, and unparalleled customer service.

At TMGM, our vision goes beyond providing a platform for trading; we aspire to empower our clients with the best trading conditions. We leverage industry-leading and cutting-edge innovative platforms to ensure that your trading experience is nothing short of exceptional. Our relentless commitment to research and development continually pushes the boundaries of liquidity and usability, giving you the tools you need to thrive in an ever-evolving financial landscape.

Join our dynamic team as an HR Operations Manager, where you'll play a pivotal role in shaping our global HR processes and driving organizational success.

Key Responsibilities:

HR Operations Management:

• Oversee and manage day-to-day global HR operations and HR operation performance.
• Supervise and mentor a team of HR operation professionals across multiple countries and locations.
• Collaborate with Talent Acquisition, Payroll, Administration, and business team leaders to develop and maintain efficient HR operation processes, including onboarding, offboarding, and variations, etc.
• Provide support and guidance to HR operation team members.
• Promote a culture of continuous learning and professional development.

Operational Excellence and Process Improvement:

• Set and track SLAs/delivery across core HR operations processes.
• Ensure HR operational accuracy, efficiency and effectiveness.
• Collaborate with cross-functional teams to enhance HR operation processes.
• Implement best HR practices to improve efficiency.

Compliance and Technology Standards:

• Ensure compliance with employment laws and regulations.
• Stay updated with industry changes and implement necessary adjustments.
• Utilize HRIS platforms such as Workable, EmploymentHero, etc.
• Manage relationships with third-party suppliers.

• Proven at least 8 years of experience in overseeing and managing day-to-day HR operations with demonstrated ability to lead global HR projects and initiatives.
• Exceptional communication and customer service skills are essential.
• High attention to detail is a must.
• Demonstrated ability to multi-task, prioritize, and work independently is required.
• Proven ability to work effectively under pressure in a fast-paced environment.
• Must be proactive, with a strong passion for solving complex problems and a customer-centric attitude.
• Comfortable and enthusiastic about working in a business undergoing significant transformation and change.

• Celebrate your tenure with us! Receive generous milestone anniversary gifts that grow with each year of service.
• Join a vibrant workplace culture with fantastic team-building activities, fostering camaraderie and collaboration among colleagues.
• Prioritize your well-being! Access our Flexible Spending Account (FSA) for various health and wellness needs.
• Invest in your growth! Access annual training opportunities tailored to your role.

As our Conference & Events Manager you will work in partnership with our Groups & Events Sales Manager to successfully secure event business at the resort, taking full ownership of events once their business is secured by our Sales Manager. You will be the direct point of contact for all groups and events business, developing a strong rapport with C & E organisers and effectively managing communication with our sales and operations teams to exceed our clients’ expectations.

Your role:

• Responsible for the development and management of all event files including Conferences, Incentives, Weddings and Private Events from contract signing through to group departure
• Processing and generating banquet event orders
• Regular updating of the Meetings and Event Forecast and Operations Calendar and to represent Events at operational meetings and to chair pre-conference meetings
• Team leadership, development, training and mentoring
• Achievement of agreed budgeted allocations for wage costs and expenses
• Ensure all conferences and events are run as per event orders
• When required, conduct site inspections and meet & greets with clients
• Ensure the event team maintain regular contact with clients leading up to the event - advising them on contractual milestone dates as they approach.
• Maintain up to date knowledge of available third-party vendor services and ensure strong on-going working relationships
• Prepare, maintain, and communicate group resumes for all resort groups.
• Schedule, prepare and facilitate pre-conference meetings (Pre-Con) with all key stakeholders.

A little bit about us: Nestled on fifty acres of absolute beach front paradise, Elements of Byron is an award-winning resort offering luxury accommodation options, world-class resort facilities and unforgettable experiences. Barefoot luxury at every step. Our Banksia Pavilion is the largest function facility in the Northern Rivers region. With controllable natural light, two high resolution video walls and latest AV installation. it opens to the Banksia Terrace, a luxury outdoor courtyard with private bar. We also have our Duck Pond space, The Lawn, Belongil Pavilion, Private Dining room and Breeze Poolside Bar and eats.

• At least 2 years previous experience in a similar Management role within a resort environment or 4 years experience in a event management role .
• Demonstrated Food and Beverage Hotel/Event knowledge, skills and operational Conference and Event and management experience.
• A strong team player who works well and remains calm under pressure, is an analytical thinker and able to prioritise and delegate
• Strong leadership skills with a high sense of responsibility, accountability and ownership
• Confident to deal with peers and senior colleagues and can empower others to make decisions.
• Budget and P&L financial reporting understanding  
• Intermediate to advanced skill level - Microsoft Office Suite
• Previous experience with Delphi and/or a similar system
• Very well presented with excellent communication (written and verbal) and interpersonal skills
• Current NSW RSA and drivers licence
• Current NSW Food Handler Basics Training Certificate or happy to complete
• The ability and flexibility to work various rostered shifts, including mornings, late evenings and weekends
• To be an Australian resident or citizen, we are not able to consider someone on a temporary working or student visa.

• Fantastic Restaurant, Accommodation and Spa treatment staff discounts
• Employee Assistance Program (EAP)
• Full Day Orientation and dedicated departmental training and onboarding
• Annual and fortnightly staff recognition and appreciation awards
• Refer a friend incentive
• On-going staff development and training
• Work in a beautiful beach side award winning resort
• Parking available on site

If you would like a detailed position description or to discuss this role in further detail, please contact Nandani at [email protected]

Education Perfect offers a suite of products designed to empower educators and amplify their impact in the classroom. We aim to enable teachers to personalise learning at scale with a range of powerful learning, assessment, and insights tools, helping them and their students reach their full potential. 

As an EPeep, you’ll work on projects that have a real impact on students' lives and have the freedom, support and resources you need to develop your skills and grow your career.

About the role

Join Education Perfect as a Business Development Manager for Essential Assessment (EA), our K-6 Numeracy and Literacy assessment platform loved by more than 2800+ schools across Australia.

Part of our high-performing EA Sales team, you will develop and manage a sales pipeline, meet sales targets and identify upsell opportunities across your Southern QLD & Northern NSW portfolio of schools. You will work closely with other EA teams to grow brand awareness of Essential Assessment and ensure exceptional customer service and support for both prospective and trialling schools in your territory. Through your efforts, you will enjoy the satisfaction of genuinely helping teachers and supporting the learning of thousands of students. 

Our ideal candidate is based in the Gold Coast or Northern NSW. 

What you will do

• Meet and exceed individual quarterly and annual sales targets
• Identify and close upsell and cross-sell opportunities within your portfolio of schools
• Build strong relationships with key decision-makers and educational departments through in-person visits, phone calls, and online meetings
• Support accurate revenue analysis and forecasting by effectively managing the CRM at every pipeline stage
• Attend local conferences and engage in events to network and promote EA brand recognition in your region
• Share insights from teachers to inform new product developments, content, and marketing campaigns.

About you

• B2B sales experience, preferably in K-6 edtech or educational publishing
• Proven track record of consistently meeting and exceeding sales targets through a mix of hunting and farming sales activities
• A genuine interest in education and a desire to positively impact teachers and learners
• Primary teaching qualification and/or Australian primary teaching experience (desirable)
• Excellent written and verbal communication skills, capable of engaging with school stakeholders and decision-makers at all levels
• A valid driver's licence is required for this role, as you'll spend 50% of your time travelling to meet with schools and build our reputation through face-to-face interactions. (The other 50% will be working from home, with regular opportunities to connect at our EP offices)
• A proactive, positive attitude and an entrepreneurial spirit
• Experience using a CRM to manage pipelines effectively, with a commitment to data hygiene
• Experience with HubSpot, Subskribe, and/or Gong (desirable)

Equitable opportunities, growth, and development lie at the heart of how we work at EP. We understand that not all applicants may possess all the following attributes so if you think you have what it takes, but are not sure you check every box, we would love to still hear from you!

What we offer

• As our team is based globally, we offer both remote and flexible working arrangements
• For our remote workers, a communication allowance towards your monthly internet or phone charges and $1000 towards setting up your home office
• Three extra days of annual leave during our end of year shut down period, parental leave top ups and a community service day
• Wellness allowance to use on anything to support your mental and physical wellness
• EAP with unlimited sessions
• Employee Equity Bonus Plan
• Employee referral program - $2000 when you refer a new team member
• Ongoing professional development, including opportunities to develop your career into other areas of our business and access to EPs Learning Hub 
• EP support groups - Mana Wahine, DEI, Environmental Impact and Wellness Committees
• The opportunity to work within a growing global business with Diversity Works accreditation, Carbon Net Zero BCorp status, Digital Promise certification, and an unwavering commitment to our mission, people, and community

We celebrate individuality, value diversity, and understand that flexible and remote work opportunities enable our team members to work in a way that fosters creativity and inspires individual brilliance. When you work with us, you're not just joining a company - you're joining a team united by the desire to make a difference.