Ready to take the next step in your retail leadership career? As an Assistant Store Manager at ALDI, take charge of daily operations, driving sales, and inspiring your team to be their best.

As a member of the leadership team in store, you support the Store Manager in all areas of running a multi-million-dollar business. From motivating team members to rostering and reporting, you’ll be part of an exceptional team that delivers extraordinarily efficient service to our customers.

As an Assistant Store Manager you’ll:

• Help to develop the next generation of leaders in our stores by training and coaching team members to be their best
• Keep your store looking top-notch, upholding the highest standards of safety and cleanliness
• Manage our stock, keeping an eye on inventory, and minimising losses
• Work alongside your team on registers, filling shelves and merchandising special buys
• Identify opportunities for improvement - we love a good idea!
• Ensure our stores run smoothly, helping to keep our customers Australia’s most satisfied . There’s nothing like the satisfaction of a job well done!
• Step up and run the store whilst the Store Manager is on leave.

Have you got heart and hustle? Are you a delivery driver looking for a company that values your time and effort? Are you sick of feeling like just a number?

• Spend more time with your family
• Say "HELLO!" to your weekends
• Be recognised for your work

At Chill we appreciate our drivers and give them the respect they deserve. We know that happy drivers mean happy customers, so we make sure to take care of our team. Apply now and see the difference!

We’re looking for an MR, HR or HC truck driver who wants to get out from behind the wheel and represent our brand. Your seriously cool career starts now with Chill.

• 2-3 years experience as a MR, HR or HC Driver
• MR, HR or HC licence (with no driving disqualifications within the last 3 years)
• Physically fit and healthy to perform the role (comfortably lift between 5-20kgs)
• Tech-savvy and familiar with mobile applications
• National Police Check (for more information, read our policy here.

At CHILL, we're not just looking for delivery drivers — we're looking for people who can deliver smiles. Our drivers become part of the CHILL family, working together to ensure our customers receive the best delivery experience possible and with a friendly attitude. In return, we offer competitive pay, flexible hours, solid training with onboarding and a fun working environment.

Rate

• Award Rate: $30.58 to $39.03 /per hour + super + overtime (Depending on licence + start time)

OR

• Flat rate of $36.08 (MR), $36.49 (HR), $37.13 (HC). Flat rates include overtime with super then paid on top.

Location:

Contract Type: CASUAL with view to go permanent

Hours: 35-45 hours per week

Application process: If you're interested in joining our team, please fill out an application today.

Ideally it would be great if you are based within 20 kilometres of Brookvale, NSW in order to be considered for this role. In addition, you will need to be available to work on a roster basis and have flexible availability.

www.chill.com.au

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

We’re looking for a passionate Service Configuration Management Manager to join our IT Service management team, working in Australia and delivering Configuration Management Services to our valued customer base. In this role you will work collaboratively with other Datacom Service Operations team members, Service Delivery Managers and Technical teams.

This role can be based in Sydney, Melbourne or Brisbane. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!

Please note that to be successful in your application for this role, you must be an Australian Citizen with a current Government Baseline Security Clearance.

What you’ll do

As Service Configuration Manager you will:

• Act as subject matter expert for Service Configuration Management for our customers
• Manage effective and smooth delivery of our customer’s Configuration Management services
• Manage the relationship with the customers by being the primary contact for the CMDB
• Contribute to the achievement of the outcomes of the managed services contract
• Lead the Service Improvements for the Service Configuration Management Service
• Support the process to deliver an accurate CMDB
• Transition new customers to the Service Configuration Management Service.

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll do

At the moment, as a Service Configuration Manager, you will be focused on:

•     Ensure that Configuration Management Plans, processes, and procedures are followed incorporating good practise methodologies, accurately documented, successfully implemented, appropriately communicated to customer’s stakeholders, and provide continuous Service Configuration Management services for organisations

•     Govern and validate all the updates to the Configuration Items (CI) within the CMDB for our customers. This includes checking for changes requiring updates, updating and creating CIs  within the CMDB and actioning Service Requests to update CIs in the CMDB

•     Provide accurate reporting for our customers

•     Manage and highlight exceptions within the CMDB

•     Provide quality customer service through adherence to Datacom’s Service Configuration Management service delivery methodology and processes

•     Bring experience in ITSM technologies and their capabilities

•       Interpret the data outputs from the Data Inventory technologies and provide accurate analysis and reporting, liaise with service management and customer teams to define, execute Service Configuration Management standards, processes, procedures, plans and controls to ensure appropriate asset and configuration information is recorded and maintained

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

This role will suit someone who is an experienced Service Configuration Manager and is looking for a career move to an organisation that is growing and where this capability is being built nationally across Australia. This role reports into the Service Operation  team.

You will need to be proactive, have the ability to work independently, be enthusiastic and also interested in being part of a large dynamic team delivering a high-quality service to our customers. Key to success in this role is expertise developed over 5+ years in a similar role, as you will be viewed as  Service Configuration Manager contact for our Datacom Customers.

Your ability to work with other members of Managed Service Operations team – specifically the Change Management teams and Technical teams to develop and deliver quality services for our customers is critical to the success of our model.  As part of the role, you will provide quality customer service in performing the CMDB tasks which include CI to CI and Service to CI relationship mapping.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

Want to kick-start your career? Join our outstanding retail team as a Store Assistant at ALDI! No retail know-how needed. We're looking for people with a positive attitude, a strong work ethic, and a willingness to learn!

Our stores are open every day, including weekends and holidays – there's never a dull moment with plenty of variety. We do supermarkets a bit differently, you’ll get to experience all areas of the store rather than just be in one area, giving you lots of variety.

Store Assistants are the backbone of our retail stores and keep our stores running by:

• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Being an expert in stock handling by making sure our products are in date and listed at the right price
• Creating eye-catching displays of our ALDI special buys
• Keeping the store tidy, organised and looking great

Want to kick-start your career? Join our outstanding retail team as a Store Assistant at ALDI! No retail know-how needed. We're looking for people with a positive attitude, a strong work ethic, and a willingness to learn!

Our stores are open every day, including weekends and holidays – there's never a dull moment with plenty of variety. We do supermarkets a bit differently, you’ll get to experience all areas of the store rather than just be in one area, giving you lots of variety.

Store Assistants are the backbone of our retail stores and keep our stores running by:

• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Being an expert in stock handling by making sure our products are in date and listed at the right price
• Creating eye-catching displays of our ALDI special buys
• Keeping the store tidy, organised and looking great

Ready to take the next step in your retail leadership career? As an Assistant Store Manager at ALDI, take charge of daily operations, driving sales, and inspiring your team to be their best.

As a member of the leadership team in store, you support the Store Manager in all areas of running a multi-million-dollar business. From motivating team members to rostering and reporting, you’ll be part of an exceptional team that delivers extraordinarily efficient service to our customers.

As an Assistant Store Manager you’ll:

• Help to develop the next generation of leaders in our stores by training and coaching team members to be their best
• Keep your store looking top-notch, upholding the highest standards of safety and cleanliness
• Manage our stock, keeping an eye on inventory, and minimising losses
• Work alongside your team on registers, filling shelves and merchandising special buys
• Identify opportunities for improvement - we love a good idea!
• Ensure our stores run smoothly, helping to keep our customers Australia’s most satisfied . There’s nothing like the satisfaction of a job well done!
• Step up and run the store whilst the Store Manager is on leave.

·     ASX 300 listed financial services organisation

·     Flexible & hybrid working arrangements

·     Sydney or Melbourne location

Do you want to:

·       work in an organisation where 98% of all team members believe that their manager genuinely cares about their well- being and feels valued?

·       understand the strategic direction of your organisation and how your effort contributes to success?

·       work in an inclusive environment who is proudly a WGEA Employer of Choice for Gender Equality?

·       work for a climate Active CERTIFIED Carbon Neutral fleet management organisation?

·       be recognised and rewarded for your performance?

·       work for an organisation where ‘C-A-R-E’ are their values?

·       have career opportunities, a voice that’s heard, and a fast-paced, dynamic yet flexible working environment?

If so, then FleetPartners might be the place for you.

FleetPartners Group is an ASX 300 listed financial services, vehicle management, and employee benefits company. We support all types and sizes of businesses to acquire and effectively manage their vehicles, with over 93,000 vehicles currently under management.  We also help everyday Australians to maximise their salary by administering employee benefit programs and help them to get into the car of their dreams.

Who we’re looking for:

The Security Manager is responsible for overseeing and coordinating security operations within FleetPartners. Your primary goal is to create a secure and resilient operational and technical environment through the development and implementation of security strategies, policies, and procedures to safeguard our customers, assets, employees, and visitors against potential threats.

You will possess a strong understanding of a wide range of security products and services, including but not limited to Endpoint Protection, Threat Intelligence, Vulnerability Management, SIEM and SOAR. You will work with key stakeholders in the business from areas such as Operations, Sales & Marketing to ensure all key aspects of Security Operations have been considered. Your insights and expertise will be instrumental in shaping our security strategy.

You will manage the security team and will report into the Head of Cloud & Infrastructure.

What you’ll be doing:

• Work with CIO and Head of Cloud & Infrastructure on developing, maintaining and executing the cyber security strategy
• Collaborate with technology team on security within design, development and deployment of new systems, applications, networks & technology
• Continuously work with departments in the organization to reduce risk. From technical controls and procedures to policies
• Monitor, coordinate and conduct investigations into security incidents
• Work closely with MSSP/Vendor partners
• Managing all internal and external security compliance engagement activities
• Convey cyber security concepts to technical and non-technical colleagues
• Conducting Pen-test, vulnerability tests and identifying and addressing any weaknesses
• Monitoring information systems and responding to any cyber-security incidents
• Ensure security patches are up to date for all environments including end-user devices.
• Automating security controls, data and processes
• Developing policy around third-party risk with vendors and suppliers
• Working with NFR to identify and manage data privacy risks as well as internal and external compliance
• Maintaining up-to-date knowledge on cyber-security technologies and standards
• Facilitate training employees to understand and follow security standards.
• Retaining and building on our ISO27001 certification
• Maintaining and building on Essential 8 rating

• Experience leading and managing a cyber security team
• Relevant industry, technology, and process knowledge expertise
• Adept at building internal and external relationships
• Excellent knowledge of security protocols and procedures
• Experience in reporting and emergency response planning
• In-depth knowledge of incident management processes, including identification, containment, eradication, recovery, and lessons learned
• Works well independently and strong coordination and leadership skills
• Excellent communication and interpersonal skills
• Relevant tertiary qualifications and security certifications will highly regarded

• 7 additional days of annual leave per year.
• 16 weeks paid parental leave for primary careers, regardless of gender and with no minimum tenure and 4 weeks paid leave for secondary carers.
• a ‘Dress for your Day’ policy.
• flexible and hybrid working arrangements.
• Rewards programme, including a range of discounts from a variety of retailers
• an extensive range of other employee benefits.

Our client, is seeking an experienced IT Manager to lead and oversee their IT department. As the IT Manager, you will be responsible for developing and implementing IT strategies and initiatives, managing IT operations, and ensuring the overall efficiency and effectiveness of the company's technology infrastructure.

Our client provides a dynamic and collaborative work environment where your ideas and contributions will be valued. We offer competitive compensation and benefits package, as well as opportunities for professional growth and development.

Your responsibilities will include:

• Developing and implementing IT strategies and initiatives aligned with the company's goals
• Managing IT operations, including infrastructure, hardware, software, and network systems
• Overseeing IT projects and ensuring their successful completion within budget and timeline
• Managing and supervising IT staff, including hiring, training, and performance evaluations
• Ensuring the security and integrity of the company's data and information systems
• Collaborating with other departments to identify and address IT needs and requirements
• Monitoring industry trends and emerging technologies to recommend and implement improvements

• Proven experience as an IT Manager or a similar leadership role
• In-depth knowledge of IT systems, infrastructure, and software
• Strong leadership and managerial skills
• Excellent problem-solving and decision-making abilities
• Strong communication and interpersonal skills
• Ability to work well under pressure and prioritize tasks effectively
• Experience in budgeting and resource management
• Industry certifications, such as ITIL or PMP, are preferred

Not meeting all requirements? Research shows that women and people of colour are less likely to apply for jobs if they don't have all the qualifications. At Grow Talent, we strive to create a diverse, inclusive and authentic workplace. So, if you're excited about this role, but your previous experience doesn't exactly match all the qualifications in the job description, we encourage you to apply anyway. Perhaps you are the exact candidate for these or other roles.

Who is Fergus:

Our intuitive cloud-based job management software is helping tradespeople across the globe manage their business in a smarter, more efficient way. From site visits through to scheduling, quoting, invoicing, and much more - Fergus arranges all tasks in one place and gives our customers the insight they need to grow their business.

Founded in 2014 as the brainchild of Dan Pollard, a veteran NZ Plumber, who spent many years deep in the trenches. Eventually burning out and going bust, Dan realised that a trades business needs proper systems in place to keep it running … without running its owner into the ground.

Fast-forward to today, we’re a Series B ($15m) global B2B SaaS business with rapidly scaling offices in New Zealand (HQ), Australia and the UK.

The opportunity:

With a main focus on the Australian market the Marketing Manager alongside the Country Manager will drive growth in Australia and NZ. The broad task is to understand the Australian and NZ "Tradie" (in particular Plumbers and Electrician's) and enable them to run their businesses more profitably and efficiently. The key objective is to drive trialists and accounts, through localised multichannel marketing campaigns. 

• 3-5 years of professional experience in B2B event and field marketing management.
• Experience working on joint marketing programs with sales teams, partner teams and external organisations.
• Successful track record of developing and executing lead generating field marketing programs.
• Strong project management skills. Extremely organised and able to multitask.
• Background in Marketing Automation and CRM experience (Hubspot or similar)

We foster an inclusive environment celebrating diversity and enabling everyone to flourish. Our commitment ensures equitable consideration for all applicants, irrespective of ethnicity, religion, sexual orientation, gender identity, family status, national origin, veteran status, neurodiversity, or disability.

Eku Energy, a leading global energy storage company, is seeking a results-driven and strategic Business Development Manager to join their expanding team. As a Business Development Manager at Eku Energy, you will play an instrumental role in driving the growth and development of the company's customer base. This is an exciting opportunity to work in a dynamic and innovative environment, shaping the future of the energy storage industry.

Responsibilities

• Identify and develop new business opportunities through market research and analysis
• Build and maintain strong relationships with key stakeholders, including utility companies, developers, and government agencies
• Lead the development and execution of strategic business development plans
• Create and deliver compelling presentations and proposals to prospective clients
• Negotiate and close deals, ensuring customer satisfaction and profitability
• Collaborate with internal teams to assess project feasibility and provide input on project development
• Track and report on market trends, competitor activities, and customer feedback
• Attend industry events, conferences, and trade shows to enhance the company's visibility and network
• Stay up-to-date with industry developments and emerging technologies in the energy storage sector

• Bachelor's degree in Business, Engineering, or a related field
• Minimum 5 years of experience in business development, sales, or a similar role within the energy industry
• Proven track record of success in achieving sales targets and driving business growth
• Strong network and relationships within the energy industry, particularly with utility companies and developers
• Excellent communication and presentation skills, with the ability to influence and negotiate effectively
• Strategic mindset and ability to identify and capitalize on market opportunities
• Ability to work independently and collaboratively in a fast-paced, deadline-driven environment
• Strong analytical and problem-solving skills
• Willingness to travel as required

At Eku Energy, we’re passionate about driving the clean energy transition, helping drive the decarbonisation of energy systems around the world. A career at Eku Energy means you’ll have the opportunity to develop and utilise new skills, working together in a high-trust team and fast-changing sector to help deliver innovative energy storage projects that will positively impact the lives of people and economies.

If you would like to build a rewarding career, where you can work flexibly in an inclusive and supportive culture that enables you to thrive and focus on what matters, then Eku Energy is for you.

We offer:

Competitive salaries

Supportive work life balance with flexible work schedules

25 days holiday plus all statutory leave and public holidays

Health and Wellbeing benefits

Employee recognition and bonus programs

Support of professional development and reimbursement of membership dues

Relocation assistance for individuals and families

Paid time off to volunteer

Regular team events

Who is Fergus:

Our intuitive cloud-based job management software is helping tradespeople across the globe manage their business in a smarter, more efficient way. From site visits through to scheduling, quoting, invoicing, and much more - Fergus arranges all tasks in one place and gives our customers the insight they need to grow their business.

Founded in 2014 as the brainchild of Dan Pollard, a veteran NZ Plumber, who spent many years deep in the trenches. Eventually burning out and going bust, Dan realised that a trades business needs proper systems in place to keep it running … without running its owner into the ground.

Fast-forward to today, we’re a Series B ($15m) global B2B SaaS business with rapidly scaling offices in New Zealand (HQ), Australia and the UK.

The opportunity:

Leading all aspects of our GTM (sales, marketing, partnerships and customer) you will position Fergus as the leading SaaS job management company in Australia and retain New Zealand's prime status. The main goal of the Country Manager is to drive growth and adoption of Fergus in Australia and NZ.

What you’ll be doing:

• Oversee Marketing and Brand Strategies to promote and scale
• Ensure our support and customer relationships remain world class 
• Lead, coach and continue to develop our high-performing ANZ GTM team
• Meet and exceed budgets in partnership with ANZ Director of Sales, CFO and CEO. 
• Be the key promoter and face of Fergus in Australia and NZ 
• Work collaboratively with the global team to ensure best practice and consistency in processes. 
• Continually assess progress: sales, partners, customer and marketing successes.  Prepare data reports regarding budgets, sales growth or declines, new business leads and regulatory compliance 
• Grow our local partners across Associations, Wholesalers and Suppliers

Want to know more about working at Fergus? Check out what our people say here.

• Experience taking high-growth business to market and managing budgets > $20 m 

• Regional expertise – must possess a deep understanding of Australia's local laws and regulations 
• Demonstrated expertise in using research to develop brand strategies and implement them to promote company products and services 
• Expertise within a senior management position within e-commerce or SaaS data solutions 
• Strong experience with budget management 
• Proven track record of getting projects off the ground; strong network of partners and solution providers 

This is your chance to be part of an award-winning agency, where everything you do will impact the growth and success of the business, locally and globally.

We are the biggest NERDS, we are SUPER FUN, and it’s no joke. Collaborating every day, we focus on numbers-based thinking that we know will deliver real, tangible, data-driven insights (none of the fluff, jargon, and guesswork you might see elsewhere) and we have a FUN time doing it all together.

Over 3 years, we’ve invested $1M+ into trying and testing every digital strategy to see what works and what doesn’t. It seems the rules to succeeding online are always changing, so everyday our team is building new and intuitive tools to tackle the future of marketing.

We solve the digital world by turning to the numbers (real, hard evidence you can’t deny). And our clients turn to us, the Online Marketing Gurus (the nerds who know their stuff and get it done).

The Perks:

• Birthday leave

About OMG:

• AFR Best Places to Work Finalist 2022
• Our #1 belief and goal is that if employees are happy and over the moon - the culture is amazing and together we can achieve incredible results!
• Massive focus on hiring good human beings - we believe the rest can be learned and developed through our training initiatives
• Huge focus on employee development, engagement & growth opportunities
• Hybrid-working - enjoy the great office vibe and the benefit of working from home
• Largest independent agency in Australia - tripled revenue year in last 3 years
• We are in significant growth mode, looking for our future leaders as we scale globally- currently 140+ employees in Sydney and Melbourne, 40 in the Philippines, as well as USA expansion ongoing. This was 30 employees 3 years ago!
• R&D investment, the forefront of digital marketing, innovation
• Our values are- We ‘Share evidence, not opinion’, ‘Find solutions, not problems’, ‘Make customers love you’, ‘Own it and get it done’
• We live Diversity, Equity & Inclusion as our people including our Leadership Team are of many cultural backgrounds and represent a positive gender mix. In fact, we have people from all walks of life and diverse backgrounds including LGBTQ, disability and socio-economic backgrounds.

OMG is an equal-opportunity employer, so by working for us, you’ll be part of an organisation that supports diversity and inclusion.

Don't take our word for it, hear it directly from our people - https://www.youtube.com/watch?v=W65rUytkWQc

Grow Talent, a leading information technology and services company, is seeking an experienced Program Manager to join our team. As a Program Manager, you will be responsible for overseeing the successful delivery of complex technology projects, ensuring they meet client requirements and business objectives. Join our innovative and collaborative work environment and make a significant impact in driving the success of our projects and clients.

Responsibilities:

• Manage and lead cross-functional teams to ensure successful project delivery, on-time and within budget
• Define and manage project scope, objectives, deliverables, and timelines
• Develop and maintain project plans, schedules, and budgets
• Monitor project progress, identify and address risks and issues, and provide timely updates to stakeholders
• Collaborate with clients, stakeholders, and team members to gather project requirements and ensure alignment with business objectives
• Provide leadership and guidance to project team members, fostering a collaborative and high-performing work environment
• Track project metrics and performance indicators, and implement necessary corrective actions
• Ensure effective and proactive communication with clients, stakeholders, and team members
• Conduct project reviews and lessons learned sessions to drive continuous improvement

• Minimum 8 years of experience in program or project management

• PMP certification or equivalent is highly preferred
• Proven track record of successfully delivering complex technology projects
• Strong understanding of project management methodologies, tools, and techniques
• Excellent leadership and management skills, with ability to motivate and inspire teams
• Exceptional communication and stakeholder management skills
• Ability to effectively manage multiple projects and priorities
• Experience in leading agile software development projects is a plus
• Strong problem-solving and decision-making abilities

Not meeting all requirements? Research shows that women and people of colour are less likely to apply for jobs if they don't have all the qualifications. At Grow Talent, we strive to create a diverse, inclusive and authentic workplace. So, if you're excited about this role, but your previous experience doesn't exactly match all the qualifications in the job description, we encourage you to apply anyway. Perhaps you are the exact candidate for these or other roles.

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local government to central [federal] government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.

About role:

As a Bid Manager, you will be supporting our sales team and all Bid management activities for Local Government. You will also provide the sales team a range of administrative and coordination tasks so they are able to focus on customers and opportunities

 Key Responsibilities:

• Manage bid responses from initiation to submission
• Prepare response documents including coordinating input from stakeholders and completing non=functional sections of the responses.
• Create, manage and keep current relevant tender response documentation 
• Management of tender panels, tender communication, tender search tools and communication of potential opportunities to the sales business.
• Assist the Sales Director and Sales Team with maintaining Salesforce data.
• Assist the Sales Director and Sales team with pricing
• Continuously evolve the bid process and bid submissions
• Assist with Sales Operations including assistance with pricing, process and the booking of deals.

Desired Skills:

Our ideal applicant has prior experience working in IT Vendor environment and demonstrate personal ownership, accountability and is outcome focused. You have high attention to detail and can build strong relationships across the business.

Familiarity with IT vendor bid, and sales processes is highly regarded.

Life at Civica: Life at Civica is fun and flexible. We have the following benefits that make us – one of the top employers of choice and a great place to work.

Civica Foundation | Giving Culture: We encourage our people to take advantage of our Days of Difference initiative that makes a lasting impact in the community through goodness and charity.

 Civica Culture | Work life balance and Blended working: Flexible working, less commuting and more time with friends and family gives a perfect work life balance to our people.

 Learning and Development | Growth Opportunities: Civica has a unique 70:20:10 learning model, which supports your learning demands in an interesting, challenging & fun way!

 Benefits

Employee Wellbeing: Being a people-first company, we have integrated health and wellbeing benefits for our members and their family. We have a team of

Mental Health Champions working hard to change the stigma around Mental Health. We routinely run awareness workshops to ensure our colleagues better understand how Mental Health can impact your day-to-day life. We are available for support when you need it most and actively encourage our people to reach out to us.

Generous Leave Policy: Civica allows you to take time off from work with generous leave benefits.

Rewards and Recognition: We recognise and appreciate our colleagues for their contribution by monetary/non-monetary recognition and rewards.

Tenure Milestone Recognition: We value and recognise the years of service of our people.

Employee-led Affinity Groups: Civica has different affinity groups in place, where people can share experiences and put forward their ideas, suggestions, and recommendations to make Civica an even more inclusive organisation for everyone. Our groups are for anyone who wants to support and ally with that community.

 Civica Accolades:

‘Investors in People’ – Gold: We prioritise the development of our colleagues to match their ambition.

Great Place to Work: We are dedicated to creating an outstanding employee experience.

Financial Times - Diversity Leader 2023: We’re committed to maintaining an inclusive and supportive culture.

Australian Business Awards – Employer of choice.

Top rated employer – Glassdoor: Our average length of service is 9 years.

Societal Impact: Our solutions impact positive societal change, supporting local Authorities, Schools, Police forces, the NHS and numerous Central Government offices.

WHEREFIT is one of Australia’s fastest-growing, HR SaaS platforms that is revolutionising fitness and wellbeing employee benefits. Our mission is to help working Australians get fit, active, and healthy, and we prioritise employee wellbeing above all else.

We're a home-grown, self-funded Australian startup that is proud to have reached our current level without external investment. With plans to triple revenue and double headcount this year, we're excited to enter the next growth phase on our own terms.

Since launching in 2017, WHEREFIT has quickly grown to become a trusted wellbeing partner at over 200 of Australia’s leading employers, including Woolworths, NAB, Australia Post, Westpac, Reserve Bank of Australia, Allianz, PwC, nbn, AMEX, EY, Lendlease, and more.

Our platform helps businesses provide their employees with exclusive corporate benefits at over 1,000 leading fitness and wellbeing brands, including HelloFresh, Anytime Fitness, Adidas, F45, ICONIC Sport, Speedo, UFC Gyms, Adore Beauty, Under Armour, and more.

We believe that a healthy and active lifestyle should be accessible to all, and we are committed to making this a reality for all working Australians.

Role

We are currently seeking an Administration Assistant to play a pivotal role in supporting our co-founders as we embark on a new exciting phase of growth!

In this multifaceted position, you will be required to provide comprehensive administrative and organisational support to our two co-founders and the business operations team, and to help drive efficiencies across the business. You will be key in ensuring our office runs smoothly and in fostering a positive and engaging team environment.

This role is ideal for a dynamic, proactive and detail orientated individual who thrives in a fast-paced and entrepreneurial environment, and is perfect for someone who is eager to expand their business acumen, learn about tech startups and potentially grow into a business operations role.

Responsibilities

• Provide support to our two co-founders managing a diverse range of personal and business related tasks, whilst ensuring sensitive and confidential information is handled with utmost integrity
• Provide support to our business operations team for projects aiming to drive efficiencies across all parts of our business
• Efficiently manage email correspondence on behalf of the co-founders, including organising and responding to emails, flagging important messages and following up as necessary
• Organise and maintain calendars, including scheduling appointments, meetings and managing meeting room booking system
• Arrange and manage travel arrangements and itineraries as required
• Track and reconcile expenses, including organising receipts and statements to ensure up to date financial records
• Prepare and organise essential documents, presentations and other materials as needed
• Oversee general office management tasks such as organising office supplies and liaising with vendors to ensure a well maintained and functioning office environment
• Take a leading role in planning and executing internal events and initiatives that enhance workplace culture. This includes organising team celebrations, team building activities and maintain a welcoming office atmosphere
• Provide support in HR related tasks such as recruitment and onboarding of new team members, contributing to the smooth operation of the human resources function
• Perform various administrative duties as required, demonstrating flexibility and a proactive approach to support the dynamic needs of the co-founders and the WHEREFIT team

• A positive can-do attitude and a passion for what WHEREFIT is trying to achieve
• 1+ year/s of experience in a support role such as office coordinator, receptionist, administrator or customer service, showing foundational skills applicable to this administration assistant role
• Proactive and strong initiative to learn and develop new and existing skills
• Excellent organisational and communications skills
• Capable of managing multiple tasks and priorities without compromising quality or efficiency
• Strong team player who values collaboration, contributes positively to the team dynamic and supports collective goals
• Digitally savvy and a quick ability to learn and understand new software tools
• Superior attention to detail

• Competitive remuneration package including base salary, bonuses and benefits
• Dynamic and vibrant office environment located in Fishburners, one of Australia’s leading startup co-working spaces in the Sydney Startup Hub
• Full member access to workshops and numerous learning, networking and startup community events within Fishburners and the Sydney Startup Hub (e.g. lunch and learns, Friday pitch nights, community social events such as Christmas and Halloween parties)
• Access to over 2,500 unique fitness and wellbeing perks on the WHEREFIT platform, and access to other retail and non-wellbeing related perks too
• Up to $1,200 annual subsidy for personal fitness/sport expenses
• Generous learning and development budget for external training courses
• Headspace premium subscription
• Monthly team lunches and social events

About Us

The Missing Link has been operating in Australia for over 26 years, helping businesses achieve their goals through IT transformation with our core offerings; IT & Cloud, Cyber Security and Automation.

Today, The Missing Link is one of the most awarded IT companies in Australia – recognised mainly for our people and processes. With over 180+ staff and 25+ different countries represented in our business, we’ve cultivated a respectful and positive workplace where everyone feels valued, respected and empowered. We pride ourselves on our training and development that ensures our staff can grow their careers alongside our growing business.

Our people are our difference, and we are always looking for amazing talent to join our team. If you’re looking for a highly successful, inclusive and fast-growing workplace, we’d like to talk to you.

The Role

We are looking for an experienced Project Manager to join our solutions team.

The Project Manager is the interface between the client and technical delivery teams. You will be responsible for the project delivery from start to finish for our clients.

• You will be responsible for and have ultimate ownership of the delivery of a number of assigned projects as well as the quality of the output, whilst ensuring that agreed project times lines and budgets are met.
• Coordinate with various technical teams to deliver high-quality solutions and services within time, budget and quality constraints.
• You will help review current processes and improve the efficiency of project timelines and governance.

If you're looking to join an organisation that provides opportunities to excel and empowers you to contribute to the overall success of our clients, then this role is for you.

• 3+ years Project Management experience
• Proven skills and experience in managing and delivering a number of complex projects end to end on time and on budget
• Autonomous with a strong work ethic and a passion for seeing the successful completion of projects
• Creating and executing project plans
• Ensuring all projects adhere to the project governance framework
• Providing support and working with technical teams (such as Security Architects, Consultants, Engineers and Analysts)
• Ability to multitask and manage various project elements simultaneously
• Build good relationships with internal and external stakeholders and vendors
• Process improvement
• Excellent organisational skills including attention to detail and multitasking skills
• Excellent written and verbal communication skills and interpersonal skills

A great company culture is very important to The Missing Link. Keeping everyone happy is one of our top priorities.

Here are some of the best bits about working at The Missing Link and some of the ways we try and maintain our staff happiness levels:

• Supportive, collaborative and respectful environment
• Training / mentoring programs
• Regular fun social events
• Diverse range of employee benefits including paid volunteer days
• Great bonus structure

Floor Manager – SA – Albert Park

About the Role

We are seeking an experienced hands-on Floor Manager for our South Australia Warehouse. This role will be working independently in a shared warehouse space reporting to our VIC & SA warehouse and logistics manager. The ideal candidate will be responsible for the successful receipt, organisation, tracking, picking, packing and delivery of our products, ensuring the premium experience of our customers and the safety of our staff and our stock.

The Floor Manager will be instrumental in liaise with customers and contractors who are picking up deliveries as well as working with the Eco Outdoor Sales, Fulfilment, Warehousing and Imports teams as required.

The ideal candidate will be enthusiastic, outgoing, have a can-do attitude and be willing to participate as an active member of a small team. You should be comfortable speaking with colleagues and customers on the phone or in person, be physically able, numerate and have an aptitude to use an inventory system.

Key Responsibilities:

• Picking and packing orders for delivery (including using heavy machinery ie forklifts), including packaging and labelling correctly
• Receiving stock, including sorting and organising deliveries for smart storage for easy future dispatch and prevention of damage
• Managing the flow of stock through our WMS and ERP system Netsuite to ensure records are always accurate and up to date
• Operate at all times to Occupational Health and Safety guidelines, including ensuring workspace is free of debris, removing safety hazards from aisles and wearing appropriate safety gear
• Organising walling and flooring samples, ensuring stock levels are adequate, tracking sample orders and packing for dispatch

Skills and Experience

• Numerate with strong organisational skills
• Comfortable using computers and computer systems
• Physically able
• A valid forklift licence (essential)
• Punctual and reliable
• High level of attention to detail with the ability to monitor stock quality and packing procedures
• Excellent communication skills with a clear calm manner, comfortable talking on the phone
• Able to work on independently as well as collaboratively with colleagues in sales and beyond
• Ability to follow health and safety procedures and regulations as dictated by OHS legislation and Eco Outdoor
• Friendly, outgoing and motivated
• Customer oriented with a friendly manner
• Motivated to learn and develop in a collaborative environment
• Reliable, punctual, and willing to put your hand up to assist your team where necessary
• Ability to work autonomously 
• Meticulous and efficient work ethic, with a high level of attention to detail

Benefits

We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. Our benefits package includes:

• Company-sponsored events and activities
• Enhanced parental leave
• Employee assistance program
• Employee discounts
• Free snacks and drinks in the office

About the Company

We are a leading supplier of architectural surfaces and outdoor furniture across Australia, New Zealand and California (employing around 130 people), dedicated to providing remarkable products and exceptional service to our customers in the Architecture and Design industries. We are passionate about investing in our people and providing them with the resources and support they need to grow and succeed.

Our core values of Best Idea Wins, Play as a Team, Be Curious, Get Fired Up, and Take Pride are deeply ingrained in our culture. We believe that by fostering these values, we can achieve outstanding results for Eco Outdoor and drive a positive employee experience.

Last year was our most successful year yet off the back of sustained growth in all markets which is expected to continue, so the future is bright for the business.

How to Apply

If you would like more information before you apply, check out our website: www.eco-outdoor.com or check us out on LinkedIn, or Instagram.

Recruitment agencies - No thanks. We've got this one covered!

Please note we require full permanent working rights for this position.

Advance Your Career with Advanced Piping Systems!

Are you a skilled marketer with a track record of execution ready to significantly impact a dynamic industry? Advanced Piping Systems is looking for a talented Marketing Manager to lead our marketing endeavors, driving brand recognition and fostering lead generation. Join us in shaping and implementing comprehensive marketing strategies that align with our evolving business objectives.

Key Responsibilities:

Strategic Planning:

• Collaborate with cross-functional teams to develop plans aligned with Advanced Piping Systems' overarching goals.
• Conduct market research to stay abreast of industry trends, competitor activities, and evolving customer personas.

Brand Management:

• Safeguard and enhance our brand image and identity 
• Develop and enforce brand guidelines across all marketing materials for consistent messaging.

Integrated Content-Driven Marketing:

• Plan, execute, and monitor integrated content across various channels. We’re creating video content and which needs to lead the market.
• Collaborate with agencies to develop compelling and consistent messaging.
• Track and analyse marketing performance, adjusting tactics for optimal results.

Collaboration and Thought Leadership:

• Be the central point for customer-centricity, championing their needs.
• Manage a team of external marketing providers and agencies, fostering strong relationships.
• Keep up to date with emerging marketing trends and demands, we’re wanting to keep current and ahead of what others are doing.

Budget Management:

• Develop and manage marketing budgets, ensuring efficient resource allocation.
• Monitor spending and ROI, making adjustments as necessary.

Data Integrity:

• Own and ensure the integrity of customer-related data points.

Continuous Website Improvement:

•  Own and deliver website improvements and fixes.
•  Work with external suppliers to maximize SEO opportunities.

Reporting and Analysis:

• Provide regular reports on key performance metrics and marketing effectiveness.
• Utilise data-driven insights for informed decision-making and optimizations.

Qualifications:

• Bachelor's degree in Marketing, Business, or a related field is an advantage.
• 3 to 4 Years of proven experience in marketing coordination with a focus on measurable contributions.
• In-depth knowledge of the majority of marketing channels and best practices.
• Excellent communication and interpersonal skills.
• Analytical mindset with the ability to interpret data and make data-driven decisions.
• In-depth knowledge of marketing tools and technologies.
• Proven track record of managing external resources

If you're an aspiring leader with a creative mindset ready to drive our marketing strategies to new heights, apply now and be a part of Advanced Piping Systems' continued success!

• Competitive Compensation: of  $90,000 - $110,000 + Super
• Work in an environment that values creativity and innovation.
• Join a collaborative team where your leadership and communication skills will be valued
• Access ongoing learning opportunities, staying at the forefront of marketing trends and technologies.

• Boutique Human Resources Practice
• Client focused, open, fun and collaborative culture
• Opportunity to work directly with the Managing Director
• Location: Darlinghurst Location (Hyde Park)
• & flexible working options available
• Salary: Commensurate with experience
• Working Status: Must be an Australian citizen or hold permanent residency

OUR COMPANY

Partale is a client focused Human Resources Practice founded in 2020. We love our clients and value the importance of understanding their businesses and goals so we can effectively partner with them.

We believe strong human resources practices combined with the right HR advice enables businesses to grow and navigate challenging times. We provide a breadth of HR services which are tailored to suit the needs of our wide variety of clients. We are building a team of strong HR professionals and we collaborate with high quality external partners to deliver specialist services.

THE OPPORTUNITY

You will play a critical role in supporting Partale’s continued growth as you partner with our clients to understand their business and provide tailored HR services which make commercial sense. Our clients sit across many industries such as Financial Services; Property; Technology; Professional Services; Public Relations; Retail; Health; Energy; and the Non-For-Profit sector.

You will build lasting positive relationships with our clients and look for opportunities to further service them directly or by working with our partners. This includes seeking opportunities to build new business.

As a Senior team member you will be instrumental in delivering client outcomes across the following areas: advising on employment conditions and practices; recruitment and onboarding; employment conditions and relations; policy and procedures; performance and reward; remuneration and benefits; learning, capability and organisational design; culture and values; talent management; diversity and inclusion; engagement; leadership development; and wellbeing.

REQUIREMENTS

• Minimum of 7 years human resources experience
• Naturally customer focused and proactive to support our clients
• Be open, authentic and honest to uphold our values
• Strong experience in talent acquisition, performance, and reward
• Experience in partnering and advising businesses in core areas of Australian employment relations, including award interpretation
• Experience is partnering, advising and delivering outcomes across a variety of people and culture matters.
• A passion for developing relationships and working with others
• Strong levels of initiative and ownership to deliver outcomes which are in the best interests of our clients
• Strong attention to detail and the ability to manage changing priorities and juggling multiple projects
• An enthusiastic and positive approach to life and work.

This is an exciting time to join Partale as you can personally contribute to the growth, culture and success of this growing firm. If you are nimble, smart and thrive on continual development opportunities this role is for you!

HOW TO JOIN US

If this sounds like the perfect role for you, we would love to hear from you. Please apply using your LinkedIn profile and include a cover letter and CV sharing why you would be great for this opportunity.

Who We Are:

Semios/Agworld is a market leader in leveraging technology, IoT, big data and AI to improve the sustainability and profitability of specialty crops. We want to initiate changes that are positive in the agricultural industry with solutions that drive sustainable food production. 

Our innovative work has received several industry awards:

• AgTech Breakthrough Awards Program (2023) - Selected as winner of the “Overall Smart Irrigation Company Of The Year” award.
• Sustainability Changemaker by SDTC (2022) - Named as one of the companies which recognize homegrown innovation in sustainable technologies in Canada.
• AgTech Breakthrough Awards Program (2021) – Selected as winner of the "Pest Management Solutions of the Year" award.
• Google Accelerator (2020) – Selected as 1 of 9 companies for the inaugural Google for Startups Accelerator Canada cohort, who are all using technology to solve complex challenges.
• Global CleanTech Top 100 (2020) – Identified as one of the companies best positioned to solve tomorrow’s clean technology challenges.

One of our partners produced this short video which shows what we do and our positive environmental impact.

We know our journey is only achievable by having a great team who shares ideas, tries new things and learns as we go.

Who you are:

We are seeking a dynamic In-Country Marketing Manager for Australia to lead and execute our marketing initiatives within the region. This role involves developing and implementing strategic marketing plans that align with our global objectives while catering to the unique needs of the Australian agricultural sector.

Key Responsibilities:

• Develop and implement a comprehensive marketing strategy specific to the Australian market.
• Oversee local market research to understand customer needs, market trends, and competitive landscape.
• Tailor global marketing campaigns to resonate with the Australian audience, ensuring brand consistency.
• Collaborate with the global marketing team to share insights and align strategies.
• Manage and optimize local digital marketing efforts, including SEO, SEM, and social media marketing.
• Establish and maintain relationships with key Australian media, influencers, and partners within the agricultural sector.
• Organize and participate in local agricultural events, trade shows, and conferences.
• Oversee the production of local marketing materials, ensuring they comply with brand guidelines.
• Manage the Australian marketing budget, ensuring effective allocation of resources.
• Analyze the effectiveness of marketing campaigns and provide reports with actionable insights.

We want you to succeed, so you will need:

• Bachelor’s degree in Marketing, Business Administration, or a related field
• Minimum of 5 years of marketing experience, with at least 2 years in a managerial role
• Minimum of 2 years experience in digital marketing
• Proven track record in developing and executing successful marketing strategies
• Strong understanding of the Australian agricultural market and its dynamics
• Excellent communication and interpersonal skills
• Proficiency in digital marketing tools and analytics
• Ability to work collaboratively with a global team and adapt to an international corporate culture
• Strong organizational and project management skills

Why this is the opportunity for you:

• Work for an industry leader which has been named one of 50 companies that exemplify the best in agriculture technology around the world!
• Work for a team that values fun, laughter, and each other in a collaborative and casual work environment
• Flexible hybrid working arrangements and a strong work-life balance culture
• Continuous learning through professional and personal development sessions
• Clear career advancement opportunities and an environment of leadership transparency
• Regular social events: lunches, fruit delivery, BBQs

Semios/Agworld welcome all applicants regardless of race, gender, orientation, sexual identity, economic class, ability, disability, age, religious beliefs or disbeliefs, or status. We believe that different perspectives and backgrounds are what make a company flourish and we welcome everyone.

#LI-Hybrid

We are a leading waste management facility based in Wetherill Park, NSW, currently seeking experienced and reliable Heavy Rigid (HR) Drivers to join our team. The ideal candidate will be responsible for the safe and efficient transportation of goods and materials to various local destinations, ensuring timely delivery and compliance with all road safety regulations.

Key Responsibilities:

• Operate a heavy rigid vehicle safely and efficiently.
• Load and unload goods and materials, ensuring secure and proper handling.
• Plan routes to meet delivery schedules and minimise delays.
• Maintain accurate records of deliveries, vehicle maintenance, and fuel consumption.
• Perform pre-trip and post-trip vehicle inspections to ensure the vehicle is in good working condition.
• Comply with all road safety rules and regulations, as well as company policies and procedures.
• Provide excellent customer service, including addressing customer inquiries and concerns.
• Report any vehicle defects, accidents, traffic violations, or damage to the vehicles.

Qualifications:

• Valid Heavy Rigid (HR) driver's license.
• Proven experience as an HR driver.
• Good driving record with no traffic violations.
• Knowledge of applicable truck driving rules and regulations.
• Ability to drive long hours and travel regularly.
• Excellent organisational and time management skills.
• Ability to lift heavy objects and handle physical workload.
• Good communication and interpersonal skills.

• Competitive remuneration
• Progressive and dynamic work environment
• Working with a business that rewards hard work and consistency

About frank green

frank green isn’t a person, it’s a philosophy. We are frank about living green.

Our purpose is to stop single-use plastics. So, we create beautifully designed, functional, and innovative sustainable products that fit into your life, that you love to use and reuse, over and over again. Because we want to give people around the world the power and desire to make easy, sustainable change.

Your New Role

In this instrumental position, you'll help drive our creative department to new heights, collaborating closely with the Creative Director you'll ensure the seamless execution of projects. As the operational linchpin, you'll navigate the day-to-day intricacies of the studio, overseeing project timelines, resource allocation, and workflow optimisation.

This role is a unique blend of creativity, leadership, and meticulous project management, offering you the chance to help shape the visual identity of our brand while ensuring each project is delivered with precision, timeliness, and within budget. Join us in this dynamic opportunity to lead and inspire a creative team towards exceptional performance and the realisation of impactful visual stories.

Your Day to Day

• Oversee project coordination, keeping ongoing projects on schedule and within budget.
• Efficiently manage studio resources, including equipment, software, and materials.
• Support the creative team, fostering a positive and productive work environment.
• Manage and oversee the studio's budget, ensuring cost-effectiveness and profitability.
• Act as a liaison between the internal team and external agencies, facilitating effective communication.
• Ensure the quality of output meets company standards and client expectations.
• Plan and manage the studio's schedule, including project timelines, team availability, and deadlines.
• Assist in recruitment, providing training and orientation for new team members.
• Prepare regular reports on studio operations, including project status, budget usage, and team performance.
• Maintain a safe work environment by adhering to health and safety regulations and company policies.

Your Skills

• Degree in Business Management, Project Management, Graphic Design, Marketing, or related field.
• Minimum of 5 years' experience in a creative studio or agency environment, with at least 2 years in a management role.
• Proven track record of successfully managing creative projects from inception to completion.
• Proficiency in project management tools and software (e.g., Asana, Trello, or Microsoft Project).
• Strong leadership skills with experience in team management, motivation, and development.
• Excellent understanding of the creative process, including design, copywriting, and digital content production.
• Ability to work under pressure, managing multiple projects simultaneously in a fast-paced environment.
• Strong communication skills, both verbal and written, conveying project goals and timelines effectively.
• Experience in budget management and resource allocation.
• Keen eye for detail and commitment to delivering high-quality work.
• Knowledge of current trends in design, marketing, and advertising.

The Perks

• A culture of smart, engaged, values driven people, where everybody’s voice matters.
• Staff discount on frank green products.
• Celebration birthday day off as paid leave.
• Plenty of autonomy and opportunity to grow.
• Fun and inclusive staff events and celebrations.
• Dog friendly offices.

Our Culture:

At frank green, we strongly believe in diversity and inclusion, and we make sure that our people feel welcome, and our culture incorporates everyone's perspectives and experience.

We're creative, pragmatic, and driven by the pursuit of “anything is possible”, but there's enjoyment in every meeting because we thoroughly enjoy the work we do and the impact it has. We're constantly growing, learning, adapting, and trying new things.

To Apply

We are always excited to hear from passionate, talented people. If this position sounds like your next job hit APPLY NOW!

About Us

Employment Hero is an Australian tech unicorn - valued at $2 billion. Our world-class software is the easiest way for small and medium-sized businesses to manage HR, payroll, employee engagement, and benefits. We’ve grown 100% year-on-year since our inception in 2014, and now service over 200,000 businesses and 1 million+ active users globally. We have exciting growth plans for 2023 and beyond, powered by our mission of making employment easier and more valuable for everyone.

We take a Remote First approach with our team. Employment Hero can hire across the world, so long as candidates have eligible working rights and are in a suitable time zone to their colleagues. If you’ve got the skills for the role and the passion for our mission then we want to hear from you!

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

The Role

Reporting to the Head of Digital Engagement within the Customer Experience function, the Community Manager is responsible for building, engaging, and maintaining the online community around the Employment Hero platform. The communities will include both our business and end users.  The Community Manager will drive discussions, interactions, and ensure a positive and helpful environment for all users. 

The key focus for the role is to manage the execution of a successful community, driving engagement and ensuring  user questions are addressed, concerns and issues are resolved and both value realisation and customer satisfaction is high amongst members. In addition, this role will set the frameworks and processes to moderate user-generated content, enforce community guidelines and maintain a safe online space. 

Responsibilities

• Develop and execute strategies to grow and nurture our first online user community as a proof of concept and subsequently build out all wider user communities across Employment Hero user types and regions. 
• Initially moderate user-generated content and discussions (with subject matter support), ensuring adherence to community guidelines and maintaining a respectful and safe environment; subsequently building out the capability required to operate our communications in a customer centric and operationally efficient way. 
• Set up and drive engagement with users through appropriate channels to answer questions, provide assistance, and facilitate meaningful interactions including the set up of peer to peer servicing communities.
• Plan and coordinate community events, webinars, and user-focused initiatives to drive engagement and collaboration, leveraging and aligning with our Marketing Function’s delivery of the same. 
• Collaborate with cross-functional teams to gather user feedback, identify pain points, and advocate for user needs and preferences.
• Design and own the metrics to measure community value and performance, monitoring and reporting on engagement metrics and value to continually improve the community strategy. 
• Work with our Marketing function to ensure we have a calendar of relevant and engaging content such as blog posts, articles, and resources, to provide value to the community.
• Act as the voice of customers between the community and internal teams, communicating user feedback, suggestions, and concerns effectively.
• Monitor industry trends and competitive landscapes to identify opportunities for innovation within the community space.

Requirements

• Bachelor's degree in Marketing, Communication, Business, or a related field (or equivalent work experience).
• 5+ years of experience in community management, social media management, customer success or related roles preferably within the SaaS or technology sector.
• Proven track record of developing and launching a proof of concept and scaling proven concepts to thriving  business as usual channels and experiences, growing and engaging online communities and using analytics to track engagement and measure impact.
• Excellent written and verbal communication skills, with the ability to engage and connect with users effectively, develop and execute strategic community engagement plans.
• Experience in project and/or change management. 
• Previous experience in customer support or advocacy roles is an advantage.
• Previous team leadership is an advantage. 

Benefits

• Self, health, wealth and happiness programs.
• Remote first and flexible working arrangements.
• A generous budget to spend on setting up your home office (if you need a desk, chair, or screen? We’ve got you covered!).
• We set you up for success with the latest and greatest hardware, tools and tech.
• Learning & development (including an external study policy, live monthly professional development classrooms, and premium online learning content!).
• Social events to get to know your new colleagues.
• Employee Share Option Program: be an owner of Employment Hero!

Why join Employment Hero?

* Raised $263M Series F round led by TCV October 2023

* Raised $181M achieving unicorn status February 2022

* LinkedIn Top 25 Startups 2021, ranked #2 in Australia

* The Australian Top 100 Innovators List 2021

* Raised $140M Series E round led by Insight Partners July 2021

* Raised $45M Series D round led by Seek 2021

* Deloitte Technology Fast 50 2020, ranked #42 in Australia

* LinkedIn Top 10 Startups 2020

* Raised $22M Series C Round led by Seek July 2019

* Raised $8 mill series B round led by Seek and OneVentures

* Deloitte Technology Fast 50 2019, ranked #20 in Australia

* GetApp Category Leader Q1 2019

* Deloitte Technology Fast 50 2018, ranked #12 in Australia

* HRD Gold Medalist - Human Capital Management Systems 2018

* HRD Gold Medalist - Rewards and Recognition Service Provider 2018

* HRD Rewards and Recognition Employer of Choice 2018

* LinkedIn Top 25 Startups 2018

* EY Entrepreneur of the Year National Finalist 2018

**When applying for this position, please fill out all of the application questions, thank you*