Location: Based at our Ringwood East office on the lands of the Wurundjeri People

Contract: Maternity Leave contract until December 2024

Hours: Full-time 38 hours per week

About the Refugee Health Program

The Refugee Health Program supports people who are newly arrived refugees, refugees who have ‘fallen through the health care gap”, asylum seekers, and people from a “refugee-like” background who arrive on different visa types (e.g. student, spousal etc).  It comprises of a multidisciplinary team made up of General Practitioners, a Nurse Practitioner, Registered Nurses, and Bicultural Workers. The purpose of the team is to ensure people from refugee and asylum-seeking backgrounds are comprehensively assessed on arrival and a plan of care is developed to optimise their health and quality of life. This service helps to support people to navigate the health system and to work with providers across this system to achieve optimal health outcomes. We aim to deliver coordinated, person-centred, effective, and appropriate care to clients from a refugee and asylum-seeking background.

Position Overview

This is a fantastic opportunity to make a positive impact on the lives of our clients. Working in close collaboration with our team of Refugee Health GP’s, Nurse Practitioner, Refugee Health Nurses and Bicultural workers, you will provide comprehensive administrative support which will contribute to the smooth running of the program. This will include (but is not limited to) scheduling of appointments, booking interpreter services, supporting internal and external referrals to services, and supporting the team with general administration. 

Key Responsibilities

• General Administration: Provide broad administrative support to Clinical and Complex Care Services teams and programs.
• Customer Service: Respond promptly to internal and external enquiries, manage customer appointments, and support recruitment and retention activities.
• Documentation: Draft and contribute to various documentation including minutes, presentations, reports, and general correspondence.
• Compliance: Support compliance reporting requirements and ensure all organizational, funding, and legislative obligations are met.
• Project Support: Assist with project activities, ensuring meticulous attention to detail, effective tracking of actions, and logistical support.
• Stakeholder Communication: Communicate clearly and effectively with stakeholders across all levels within the Primary Care teams and programs.

Qualifications and Skills

• Education: Certificate III/IV in Business Administration or Allied Health Assistant is highly regarded.
• Administrative Skills: Well-developed skills with a strong focus on attention to detail and accuracy.
• Technical Proficiency: Confident using MS Office Suite applications.
• Customer Service: Approachable with excellent customer service skills.
• Autonomy & Teamwork: Ability to work independently and collaboratively as part of a team.
• Problem Solving: Strong organizational, prioritization, and problem-solving abilities.
• Communication: Confident and effective communicator.
• Personal Attributes: High emotional intelligence, personal resilience, and tenacity.

To view a copy of the full Position Description, click here. Alternatively, for more information please contact Tanya Stott at [email protected]

Why Join EACH?

• Compensation: Generous Salary Packaging benefits of up to $18,550  
• Impactful Work: Make a positive difference in the lives of individuals in our community.
• Supportive Environment: Be part of a supportive team committed to professional development and personal growth.
• Diverse Opportunities: Engage with a variety of tasks and projects that offer growth and learning experiences.

Who We Are

For over 50 years, EACH has been dedicated to enhancing lives and fostering stronger communities through our health and support services. Our workforce comprises compassionate individuals ready to offer a wide range of services tailored to meet the unique needs of individuals from all walks of life. Join us in our mission and together, let's create meaningful change. 

We are a 2024 Circle Back Initiative Employer - we commit to respond to every applicant.  

Want to kick-start your career? Join our outstanding retail team as a Store Assistant at ALDI! No retail know-how needed. We're looking for people with a positive attitude, a strong work ethic, and a willingness to learn!

Our stores are open every day, including weekends and holidays – there's never a dull moment with plenty of variety. We do supermarkets a bit differently, you’ll get to experience all areas of the store rather than just be in one area, giving you lots of variety.

Store Assistants are the backbone of our retail stores and keep our stores running by:

• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Being an expert in stock handling by making sure our products are in date and listed at the right price
• Creating eye-catching displays of our ALDI special buys
• Keeping the store tidy, organised and looking great

• Part time 2 days per week ongoing role (Tuesday & Thursday)
• Ringwood location
• Super + Generous Salary Packaging benefits of up to $18,550

Job Description

You will be responsible for supporting all aspects of our Community Health Paediatric and Counselling team's business ensuring a smooth running of our clinics and program. Working collaboratively with the Allied Health Services and the broader Primary Health program, you will help to ensure quality service delivery and robust systems and processes.

You will provide services of office administration including;

• Track and prioritise requests via admin email.
• Assist with planning and delivery of multi-disciplinary group activities such as coordination room bookings, organising resources, documentation of consent, feedback and outcomes reporting.
• Prepare and format templates, reports, manuals and documents (e.g. customer correspondence, agendas, minutes, newsletters, flyers)
• Book and confirm appointments via SMS, documenting such activities in Trakcare, including booking of interpreters.
• Assist with the creation of new health records, registering customers, archiving, retrieval and general filing of records.
• Clear effective communication with stakeholders across all levels of the Allied Health teams and programs

Ready to take the next step in your retail leadership career? As an Assistant Store Manager at ALDI, take charge of daily operations, driving sales, and inspiring your team to be their best.

As a member of the leadership team in store, you support the Store Manager in all areas of running a multi-million-dollar business. From motivating team members to rostering and reporting, you’ll be part of an exceptional team that delivers extraordinarily efficient service to our customers.

As an Assistant Store Manager you’ll:

• Help to develop the next generation of leaders in our stores by training and coaching team members to be their best
• Keep your store looking top-notch, upholding the highest standards of safety and cleanliness
• Manage our stock, keeping an eye on inventory, and minimising losses
• Work alongside your team on registers, filling shelves and merchandising special buys
• Identify opportunities for improvement - we love a good idea!
• Ensure our stores run smoothly, helping to keep our customers Australia’s most satisfied . There’s nothing like the satisfaction of a job well done!
• Step up and run the store whilst the Store Manager is on leave.