The Company:    Our client is an ASX listed critical minerals mining company based in Brisbane CBD. It’s a small company at the moment however the outlook and growth potential are very exciting. A very experienced board of directors and executive team is in place, and we now need an Executive Assistant who has a flair for marketing and PR to join the team.    About the position: Permanent fulltime position Salary Range $120k - $130k plus superannuation – However can be flexible for the right person – If you hold more senior experience this can be negotiated. WFH arrangements can be in place, however you need to be in the office often. Brisbane CBD office What you will be doing:    The Executive assistant’s role in supporting the Managing Director would involve a combination of administrative support, strategic communication, and marketing efforts aimed at advancing the company’s goals and enhancing its reputation. Provide administrative support to directors: – managing schedules, coordinating meetings, and handling correspondence. Assist with Board presentations, preparation, and documentation. Marketing: manage board social media channels and company website in line with corporate branding.   Public Relations: Developing and implementing public relations strategies to enhance the board's public image and reputation. This could involve drafting press releases, managing media inquiries, and coordinating public appearances or speaking engagements for board members. Event Planning: Planning and organising events such as board meetings, conferences, and networking functions. This could involve logistical coordination, attendee management, and overseeing event promotion. Communication Coordination: Serving as a liaison between…

Click here to view more detail / apply for Executive Assistant & PR/Marketing Coordinator

Hi, we’re Ampol.  We are powered by our people!  We're reinventing the?freedom of convenience and as the face of our future, our retail leaders leverage their experience to coach and support our retail teams. ?Building their customer service and operational skills and teaching them what it takes to represent the Ampol brand.?  We are proud to be recognised as an employer of choice for women by WORK180 and are winners of an Employer Brand award through LinkedIn. Check out one of our key leader's career stories, supported by Ampol. 7 Leadership tips for women in male-dominated fields - WORK180  Duties and Responsibilities:  Creating the best one stop shop convenience experience for our customers  Driving profitability and minimising costs, expenses and waste  Managing competing priorities in a fast-paced, compliance-focused environment  Turning our convenience retail strategy into a reality  Must have good availability & have willingness to work weekends and overnights when required!  We will provide you with:  Offering access to world-class training.  Competitive salary package  Career progression and incentive schemes.   Be part of a diverse and inclusive workforce.   Recruitment process...  In terms of next steps, if you are successful in progressing within the recruitment process you will be contacted for a phone interview. Should you be successful from this, you will be invited to a first interview.  We’re an equal opportunity workplace. We not only embrace diversity and inclusion; we celebrate what makes you unique. We welcome applications from people of all ages, cultural backgrounds, and diverse sexualities and genders (including if you identify as transgender).…

Click here to view more detail / apply for Assistant Store Manager - North Ryde

Elevate your career by joining the prestigious Sofitel Brisbane Central, where excellence is not just a standard but a way of life. As a member of our team, you will play a significant role in delivering unparalleled service to our valuable guests, contributing to the epitome of luxury hospitality.

A positive demeanour, impeccable personal presentation, and the ability to greet guests with a warm "Bonjour" are essential prerequisites for this position.

• Assist in the management of the day to day operation of Concierge, Porter and Valet services
• Full utilisation of the Front Office Concierge systems ensuring accuracy in use and a range of reports to meet operational needs are produced
• Provide regular training and development opportunities for the team
• Assist in the preparation of Front Office Concierge monthly reports, commenting on key performance indicators as required
• Ensure public areas are clean and well presented with regular monitoring
• Ensure all incidents, inspections and discrepancies are recorded in duty logs.

JOB DESCRIPTION

About the Role

Team Global Express is currently seeking a lively, friendly, and driven individual eager to join our Administration Team on a Permanent Basis at our Karawatha Location on Brisbane’s Southside. This role offers you the opportunity to join a vibrant team and provide administrative support to our Operations staff on a daily basis to meet our compliance and safety requirements.

Key Responsibilities and Job Requirements

• This is a Full time, Permanent role where you will work 7.6 hours x 5 days a week (AM Starts)

• Provide general administration, data entry and office support to the wider team where required

• Scan and file office work and documentation, and be able to handle sensitive information in a responsible and compliant manner

• Utilise our systems to complete administration and data entry tasks 

• Process core operational data entry (connotes) correctly into our system each day

• Prioritise your work effectively and efficiently throughout the day and complete tasks in a timely manner

• Provide administrative support to the wider operations team where required

• Maintain staff, training and compliance databases where required

• Manage spreadsheet trackers, reports and other compliance documents in order to cleanse, update and maintain them on a regular basis

• Precise data entry skills and excellent attention to detail are a must to be successful in this role

• Previous experience in transport and logistics is preferred but not mandatory. Full scope training and support will be provided to the successful applicant.

Key Benefits

• Security: This is a Permanent Full Time role that offers longevity and further career development opportunities

• Our Brand: Team Global Express was listed as one of LinkedIn’s Top Companies of 2023 in Australia.

• Staff Discounts: Enjoy various benefits from Coles Express, G’Day Rewards, Officeworks, Hertz, and more.

• Well-Being: We offer free well-being and mental health services to all employees.

About Team Global Express

Providing superior customer experiences and operational excellence, Team Global Express is Australia’s largest intermodal logistics provider. An Australian owned business (established in 1888), we employ over 10,000 employees across over 150 locations. We build unique, innovative and tailored solutions across road, rail, air and sea; providing transport, logistics, and business solutions to customers throughout Australia and New Zealand.

Diversity and Inclusion

We celebrate difference.

Why Team Global Express - Team Global Express

We believe nurturing a diverse and inclusive workplace, which celebrates different points of view and gives everyone the chance to contribute, as we build to a bigger and brighter future.

As an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status.

To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.

It’s never been a more exciting time to join our team.
 
As we transform into a truly iconic Australian business, your opportunities for growth with us are limitless.  
 
To find out more about us, visit About - Team Global Express

As the Assistant Restaurant Manager, you’ll be responsible for supporting the daily management of the restaurant. You will be leading the team through busy service periods, crew training, proactively improving guest experience, and supporting inventory and financial management as required.

We appreciate experience comes in many shapes and sizes, what we mean specifically is:

• Experience leading a team within a busy, high volume hospitality environment
• Experience delivering exceptional customer service
• Exceptional communication skills
• Passion for inspiring, leading and developing your team

Benefits

We’re incredibly proud of our amazing people and always have each other’s backs. Whether you’re working in restaurant, at our Hola Central head office or as one of our partners, we are so passionate about living our values every single day.

These are just some of the benefits that come with working at GYG:

• Salary from $65k + super + 10% bonus
• Exceptional company culture
• Career growth – Australia and internationally
• Opportunity to become a franchisee
• Quarterly bonus scheme
• Free uniform

At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. Since we opened our first restaurant in 2006, we’ve been OBSESSED with food, bringing the incredible energy of Mexican culture to Australians across the country during breakfast, lunch and dinner, committed to serving the freshest fast food with the best local ingredients.

Ready to join the family? Apply now to start the conversation.

Savvy Assistant Accountant required for Central Engineering business Your new company Our client is a reputable engineering organisation with a commitment to delivering high-quality products and service to their clients. They are seeking an experienced and driven Assistant Accountant to join the growing team. This is an exciting opportunity for a talented individual who is looking to advance their career in the field of accounting. Your new role As an Assistant Accountant, you will work closely with the Senior Finance team to ensure the accurate and timely preparation of financial statements and reports. Your duties will include but are not limited to: Assist with the preparation of monthly financial statements and other requested reports on an accurate and timely basis. Prepare accounting entries and reconciliations as specified in the financial statement preparation procedure. Respond to all questions and requests for further information on the financial statements on a timely basis. Assist with management and cost accounting including: Coordinate the management of inventory stocktakes. Analyse stock-take variances. Enter required adjustments in Business Central Assist with the annual budgeting process. Enter the budget into Business Central. Prepare BAS statements, ensuring they are prepared accurately and are timely lodged with the ATO. Prepare ABS reports timely and accurately. Assist the Finance & Accounting Manager with accounting tasks as requested. Be able to cover the Bookkeeper and Finance & Accounting Manager's duties on a temporary basis. Perform other duties as assigned. . What you'll need to succeed To be successful in this position, you will have experience in a similar role, in a fast-paced and busy professional environment. Your duties will include but are not limited to: Strong knowledge of accounting principles and practices. Proficient in Microsoft Office, especially Excel. Excellent attention to detail and accuracy. Strong communication and interpersonal skills. The ability to work independently and as part of a team. Experience with Microsoft Business Central or similar ERP system Accounting Degree or in the process of obtaining one. What you'll get in return In return, you will be a part of a well-established organisation, with a supportive and hard-working team. If you are a highly motivated and detail-oriented individual with a passion for accounting, we encourage you to apply for this exciting opportunity. We offer competitive compensation, a comprehensive benefits package, and opportunities for growth and advancement. What you need to do now If you're interested in this role and meet all the mentioned criteria above, please click 'apply now' or to forward an up-to-date copy of your resume to [email protected] or call Moanna Yates, Business Manager at Hays Accountancy and Finance on 07 5571 0751. If this job isn't quite right for you, but you are looking for a new position or interested in temporary assignments, please contact us for a confidential discussion about your career. #2841165

Company Description Flexible working arrangements | Work from home options | Part time opportunities (minimum of 4 days)Mental health programs | 26 weeks paid parental leavePromotion opportunities | On-the-job coachingJob Description Our Tax Advisory team supports clients to look ahead to see how their business decisions can be affected by tax legislation and plan for their continued business success and growth. We work with a range of clients across a range of sectors including private and listed businesses, high net wealth, family groups, start- ups, early-stage high growth businesses, and Australian subsidiaries of multinational businesses. Your OpportunityYou advise clients on complex tax matters, including domestic and international structuring, cross-border transactions, assist with taxation authority reviews/ audits/disputes,Provide tax advice on asset acquisition and assets divestment (including due diligence), financing arrangements, IPO structuring, readiness and prospectus.Play a key role across the full scope of client engagements including regular client contact - attending client presentations and meetings with Senior Leaders.  How are you extraordinary? You are passionate about the importance of fantastic communication to share ideas, inspire and create change. You are able to digest, distil and communicate complex concepts in both written and verbal forms. You are able to oversee high-quality client-ready deliverables and present to the senior leadership team for review. Your Experience At KPMG, we believe diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients, and communities. To be considered for this opportunity, your qualifications, skills & experience could include:Experience in tax advisory in either Big 4 or mid-tier professional services firm.Excellent tax technical capabilities.Experience at Manager level.Qualifications We are looking for applicants that have Tertiary qualifications in Commerce/Accounting/Finance or similar.Additional Information KPMG is a professional services firm with global outreach and deep sector experience. We work with clients across an array of industries to solve complex challenges, steer change and enable growth.  Our people are what make KPMG the thriving workplace that it is and what sets us apart is that we know great minds think differently. Collaborate with a team of passionate, highly skilled professionals who’ve got your back. You’ll build relationships with unique and diverse colleagues who will provide you with the support you need to be your best and produce meaningful and impactful work in an inclusive, equitable culture. At KPMG, you’ll take control over how you work. We’re embracing a new way of working in many ways, from offering flexible hours and locations to generous paid parental leave and career breaks. Our people enjoy a variety of exciting perks, including retail discounts, health and wellbeing initiatives, learning and growth opportunities, salary packaging options and more. Diverse candidates have diverse needs. During your recruitment journey, information will be provided about adjustment requests. If you require additional support before submitting your application, please contact the Talent Support Team. At KPMG every career is different, and we look forward to seeing how you grow with us. For further information, and to apply, please visit our website via the “Apply” button below.

Sofitel Brisbane Central is seeking a dynamic leader with a passion for culinary excellence and a track record of success in the luxury hospitality industry. As an Assistant Outlets Manager, you will lead a diverse team of hospitality professionals to create unforgettable experiences for our guests in our award-winning restaurant, Suzette, our elegant lobby bar, Cuvee and our In-Room Dining services.

What you will be doing:

• Assist in leading, mentoring and training the operations team members in all outlets – Suzette, Cuvee lounge bar, In-Room Dining and Mini Bar
• Supervise and delegate duties, ensuring brand standards are maintained
• Liaise with kitchen to ensure the highest standard of food quality and visual presentation
• Collaborate with other hotel departments to strategise on new product and service offerings
• Promote a strong ‘Heartist’ culture and a team focused on creating unforgettable guest experiences.

Primary Details Time Type: Full time Worker Type: Employee Location: Brisbane/hybrid role Type: Permanent/full time The opportunity As an Assistant Case Manager at QBE, you will be a vital part of our personal injury claims team, assisting Case Managers in the management and support of clients throughout the claims process. This role offers an opportunity to make a meaningful impact in the lives of those who require assistance and understanding during their recovery journey. Your new role Support the CTP claims team through coordination and completion of various administrative tasks Build and maintain strong relationships by ensuring an exceptional customer service experience for both internal and external stakeholders Respond to internal, customer or employer enquiries within required timeframes Accurate & efficient data entry including making payments and uploading/updating records Ensuring compliance with company and regulatory policies, procedures, and guidelines. About you Outstanding communication skills with a customer centric mindset and a genuine care for people A positive, can-do attitude with the ability to learn quickly and multitask in a fast-paced environment Previous experience in an administration/data entry/accounts role involving collaboration with various areas of a business Exceptional attention to detail with the ability to prioritise work accordingly The ability to work both independently and as part of a collaborative and supportive team Experience in an administration role within the insurance space is desirable but not essential About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 11,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 12 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Australian Workplace Equality Index (AWEI) Platinum Employer since 2022 - the definitive national LGBTIQ+ benchmark for workplace inclusion recognising employers achieving Gold status for 4 or more years benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 Apply now Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected] How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Responsibilities

• Prepare and collate invoices daily for processing into LDC’s financial systems
• Prepare and collate documentation for daily payments
• Assist with daily payments and payments scheduling
• Monitor and reconcile creditor statements
• Contribute with audit and reconciliation of accounts
• Support with financial administrative tasks

Essential skills

• Accounts Payable experience 1 - 2 years (advantageous)
• Proficient knowledge of Microsoft office
• Ability to manage time and data effectively 
• Ability to work autonomously and within a team environment
• Strong attention to detail

 

Our Store Managers bring the Starbucks experience to life by managing store operations, driving financial success, leading teams, and creating a meeting place in their communities.

• Grow a successful business: drive sales leveraging your business acumen, efficiency and problem solving skills

• Our store leaders act like owners. They run their store as though it belongs to them - from developing their team, managing daily operations, creating connections to owning the financial performance

• Nurture talent & lead a team: engage the hearts and minds of your team and develop their skills so that they realize their personal best, both as individuals and as thriving teams

• This role is a 'hands on' and develops your leadership experience, coaching skills, coffee passion and business acumen

• Our Managers delight and uplift customers through a human connection, engaging with customers and staff and leading by example

About You

• Previous experience in store leadership roles ideally within the retail or hospitality industries

• Exposure to managing store operations and driving financial success

• Previous exposure to rostering, P&L reports and budgets

• An ability to develop teams and evoke a positive and fun working environment 

Our Partner Promise & Benefits

• 12 week fully paid training program with ongoing 1:1 mentoring and a tailored career pathway

• Participate in our Store Leaders Incentive/Bonus Program

• Receive free coffee, discounts on shift and at all of our Starbucks Australia stores

• Enjoy the security of a permanent role with good work-life balance, a rotating roster and flexibility

• Develop your leadership skills - opportunities to open new stores or become a management trainer

• Grow and develop your passion for coffee - become a coffee master!

Join us

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.

Inspire with every cup. Explore our opportunities and learn more about becoming a partner. Apply now!

We are seeking a motivated professional with a passion for service to join our Hotel Service Manager team. 

We have a number of different manager roles available including Night Manager, Assistant Manager, Front Office Manager, Operations Manager, and Housekeeping Manager.

We are hiring for multiple positions across regional Australian locations outside of Sydney, Melbourne, and Brisbane.

As our next Night Manager, you will:

• Provide support, leadership and guidance to the Front Office overnight team
• Coordinate the work flow of the front office night team to ensure that the front office is covered at all times, including meal breaks
• Provide passionate, knowledgeable and friendly service to external and internal guests at all times
• Completion of property specific night audit procedures
• Carry out floor checks, where possible
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Check guests in and out of the Property accurately and in a timely manner
• Greet all guests that come into contact with the Front Office department in a friendly manner, ensuring that the guest name is used at all times
• Answer all telephone calls within three rings in a professional manner according to brand standard
• Record guest comments for the information of the Head of Department
• Ensure accuracy and balancing of till and the department cash float  
• Prepare and distribute daily reports 
• Document all transactions and alterations to accounts
• Carry out transactions foreign currency accurately
• Collect payment of accounts and issue receipts accordingly
• Ensure all guest details are fully updated on PMS system to ensure Property information is correct
• Ensure guests who are not ALL members are briefed on features and benefits and signed up to the loyalty program   
• Ensure a thorough and clear handover of information to Team Members on the following shift in order to ensure continuity of service. Read all communication material at the commencement of each shift
• Ensure special requests are actioned appropriately and in a timely manner
• Maintain the cleanliness and the presentation of the front desk at all times
• Ensure effective communication between other departments and Management

As our next Assistant Manager, you will:

• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed to provide a consistent, high level of service for all guest contact
• Ensure that all company and department policies and procedures are understood by all Team Members and that they demonstrate their understanding through the performance of their duties
• Ensure effective communication of new or updated information regarding policies, rates or general Property information
• Conduct departmental meetings to brief Team Members on activities and discuss any issues relevant to the shift. Attend or prepare meetings as and when required by Senior Management 
• Carry out all front office reception duties as required 
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Ensure all revenue for the day is accounted for with daily summary being completed to balance daily activity
• Assist in the preparation of Team Member rosters, ensuring that optimum number of Team Members is achieved within budgetary guidelines
• Assist in the recruitment and selection of Team Members for the department, when required
• Conducts timely Performance Development Appraisals for Front Office Team Members, when required  
• Organise skills training for Front Office Team Members in conjunction with the Human Resources 
• Implement strategies to increase the productivity and morale within the Department in conjunction with the Head of Department
• Ensure all operating equipment is in good working order, reporting any faults, repairs or cleaning needs to appropriate department
• Encourage and foster an environment of open communication and efficiency between the guest services department and other departments
• Be aware and enforce the Privacy Act with respect to all guests 
• Participate in scheduled training and development programs provided by the Property to improve self and department standard
• Ensure a thorough and clear handover of information to Supervisory Team Members on the following shift in order to ensure continuity of service

As our next Operations Manager, you will:

• Handles all guest or owner complaints immediately in a friendly manner  •    Assists the General Manager in ensuring a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all unit owners 
• Maintain a strategic business perspective – be adventurous in seeking opportunities to build and retain owner and guest business within the Property
• Ensures a smooth, efficient day-to-day operation of the Property.
• Assists the General Manager in the direction of the property services and operations, liaising with all Departments as required.
• Relief coverage for the General Manager in their absence.
• Provides essential feedback to the General Manager on the status of the property operations and the departments.
• Provides ongoing guidance, leadership and support to the General Manager, Heads of Department and Front Line team.  
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times.
• Deal effectively with guest complaints and feedback in an efficient and professional manner.
• Conducts regular Head of Department meetings to improve and maintain guest service standards and record minutes of these meetings. 
• Recommends and implements revenue strategies to improve guest comfort and ensure innovation of service levels are maintained.
• Encourage and foster an environment of open communication and efficiency between Departments and wider Shared Services teams to ensure overall financial success of the Property. 
• Ensures departments are ready for peak service periods and are staffed accordingly.
• Be conversant with all tiers of the rate structure.
• Liaison with Sales & Marketing to maximise sales opportunities by effective promotion, advertising and marketing.
• Cultivation and maintenance of a positive sales culture maximising up-selling and on-selling.

As our next Front Office Manager, you will:

• Handles all guest or owner complaints immediately in a friendly manner  •    Works with the General Manager to ensure a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all key stakeholders
• Maintain a strategic business perspective – be adventurous in seeking opportunities to build and retain owner and guest business within the Property
• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed to provide a consistent, high level of service for all guest contact
• Works operationally in the Front Office as dictated by trading patterns and when required
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Accountable to the General Manager for the productivity of the department, within the budgetary guidelines
• Recommends and implement strategies to improve guest comfort
• Prepares schedules for renovation of guest rooms, in conjunction with Housekeeping and Maintenance Managers as required
• Encourage and foster an environment of open communication and efficiency between the guest services department and other departments
• Work closely with the Housekeeping Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Be aware and enforce the Privacy Act with respect to all guests 
• Participate in scheduled training and development programs provided by the Property to improve self and department standard

As our next Housekeeping Manager, you will:

• Plan and coordinate all work activities in the Housekeeping department ensuring all tasks are completed at or above the required standard and within specified timeframes
• Accountable to the General Manager and Operational Housekeeping Manager for the productivity of the department, within the budgetary guidelines
• Carry out regular inspections of all areas of the property in conjunction with the Maintenance Manager to ensure that all facilities are being cleaned and maintained according to Health and Safety standards
• Ensure that the department is prepared for any changes in business levels.
• Maintain the appearance and cleanliness guest rooms and Property grounds, ensuring maximum guest comfort at all times
• Work closely with the Rooms Division Manager / Front Office Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Liaises with outside contractors with regard to laundry and cleaning material services
• Order and control all Housekeeping inventory, including chemicals, linen and supplies
• Prepares schedules for renovation of guest rooms, in conjunction with Front Office and Maintenance Managers as required
• Communicate with all departments to ensure that the Housekeeping department‘s activities are understood and executed
• Assists in the yearly preparation of the budget as required
• Prepares accurate weekly, monthly and yearly reports as required
• Recommends and implement strategies to improve guest comfort
• Participate in scheduled training and development programs provided by the Accor Acedemie / Property to improve self and department standards, and attend departmental meetings as required
• Assist guests with all enquiries handle complaints and provide accurate information to guests about Property facilities and services

We are seeking a motivated professional with a passion for service to join our Hotel Service Manager team. 

We have a number of different manager roles available including Night Manager, Assistant Manager, Front Office Manager, Operations Manager, and Housekeeping Manager.

We are hiring for multiple positions across Sydney, Melbourne, and Brisbane!

 

As our next Night Manager, you will:

• Provide support, leadership and guidance to the Front Office overnight team
• Coordinate the work flow of the front office night team to ensure that the front office is covered at all times, including meal breaks
• Provide passionate, knowledgeable and friendly service to external and internal guests at all times
• Completion of property specific night audit procedures
• Carry out floor checks, where possible
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Check guests in and out of the Property accurately and in a timely manner
• Greet all guests that come into contact with the Front Office department in a friendly manner, ensuring that the guest name is used at all times
• Answer all telephone calls within three rings in a professional manner according to brand standard
• Record guest comments for the information of the Head of Department
• Ensure accuracy and balancing of till and the department cash float  
• Prepare and distribute daily reports 
• Document all transactions and alterations to accounts
• Carry out transactions foreign currency accurately
• Collect payment of accounts and issue receipts accordingly
• Ensure all guest details are fully updated on PMS system to ensure Property information is correct
• Ensure guests who are not ALL members are briefed on features and benefits and signed up to the loyalty program   
• Ensure a thorough and clear handover of information to Team Members on the following shift in order to ensure continuity of service. Read all communication material at the commencement of each shift
• Ensure special requests are actioned appropriately and in a timely manner
• Maintain the cleanliness and the presentation of the front desk at all times
• Ensure effective communication between other departments and Management

As our next Assistant Manager, you will:

• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed to provide a consistent, high level of service for all guest contact
• Ensure that all company and department policies and procedures are understood by all Team Members and that they demonstrate their understanding through the performance of their duties
• Ensure effective communication of new or updated information regarding policies, rates or general Property information 
• Conduct departmental meetings to brief Team Members on activities and discuss any issues relevant to the shift. Attend or prepare meetings as and when required by Senior Management 
• Carry out all front office reception duties as required 
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Ensure all revenue for the day is accounted for with daily summary being completed to balance daily activity
• Assist in the preparation of Team Member rosters, ensuring that optimum number of Team Members is achieved within budgetary guidelines
• Assist in the recruitment and selection of Team Members for the department, when required
• Conducts timely Performance Development Appraisals for Front Office Team Members, when required  
• Organise skills training for Front Office Team Members in conjunction with the Human Resources 
• Implement strategies to increase the productivity and morale within the Department in conjunction with the Head of Department
• Ensure all operating equipment is in good working order, reporting any faults, repairs or cleaning needs to appropriate department
• Encourage and foster an environment of open communication and efficiency between the guest services department and other departments
• Be aware and enforce the Privacy Act with respect to all guests 
• Participate in scheduled training and development programs provided by the Property to improve self and department standard
• Ensure a thorough and clear handover of information to Supervisory Team Members on the following shift in order to ensure continuity of service

As our next Operations Manager, you will:

• Handles all guest or owner complaints immediately in a friendly manner  •    Assists the General Manager in ensuring a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all unit owners 
• Maintain a strategic business perspective – be adventurous in seeking opportunities to build and retain owner and guest business within the Property
• Ensures a smooth, efficient day-to-day operation of the Property.
• Assists the General Manager in the direction of the property services and operations, liaising with all Departments as required.
• Relief coverage for the General Manager in their absence.
• Provides essential feedback to the General Manager on the status of the property operations and the departments.
• Provides ongoing guidance, leadership and support to the General Manager, Heads of Department and Front Line team.  
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times.
• Deal effectively with guest complaints and feedback in an efficient and professional manner.
• Conducts regular Head of Department meetings to improve and maintain guest service standards and record minutes of these meetings. 
• Recommends and implements revenue strategies to improve guest comfort and ensure innovation of service levels are maintained.
• Encourage and foster an environment of open communication and efficiency between Departments and wider Shared Services teams to ensure overall financial success of the Property. 
• Ensures departments are ready for peak service periods and are staffed accordingly.
• Be conversant with all tiers of the rate structure.
• Liaison with Sales & Marketing to maximise sales opportunities by effective promotion, advertising and marketing.
• Cultivation and maintenance of a positive sales culture maximising up-selling and on-selling.

 

As our next Front Office Manager, you will:

• Handles all guest or owner complaints immediately in a friendly manner 
• Works with the General Manager to ensure a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all key stakeholders
• Maintain a strategic business perspective – be adventurous in seeking opportunities to build and retain owner and guest business within the Property
• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed to provide a consistent, high level of service for all guest contact
• Works operationally in the Front Office as dictated by trading patterns and when required
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Accountable to the General Manager for the productivity of the department, within the budgetary guidelines
• Recommends and implement strategies to improve guest comfort
• Prepares schedules for renovation of guest rooms, in conjunction with Housekeeping and Maintenance Managers as required
• Encourage and foster an environment of open communication and efficiency between the guest services department and other departments
• Work closely with the Housekeeping Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Be aware and enforce the Privacy Act with respect to all guests 
• Participate in scheduled training and development programs provided by the Property to improve self and department standard

As our next Housekeeping Manager, you will:

• Plan and coordinate all work activities in the Housekeeping department ensuring all tasks are completed at or above the required standard and within specified timeframes 
• Accountable to the General Manager and Operational Housekeeping Manager for the productivity of the department, within the budgetary guidelines
• Carry out regular inspections of all areas of the property in conjunction with the Maintenance Manager to ensure that all facilities are being cleaned and maintained according to Health and Safety standards
• Ensure that the department is prepared for any changes in business levels.
• Maintain the appearance and cleanliness guest rooms and Property grounds, ensuring maximum guest comfort at all times
• Work closely with the Rooms Division Manager / Front Office Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Liaises with outside contractors with regard to laundry and cleaning material services
• Order and control all Housekeeping inventory, including chemicals, linen and supplies
• Prepares schedules for renovation of guest rooms, in conjunction with Front Office and Maintenance Managers as required
• Communicate with all departments to ensure that the Housekeeping department‘s activities are understood and executed
• Assists in the yearly preparation of the budget as required
• Prepares accurate weekly, monthly and yearly reports as required
• Recommends and implement strategies to improve guest comfort
• Participate in scheduled training and development programs provided by the Accor Acedemie / Property to improve self and department standards, and attend departmental meetings as required

Assist guests with all enquiries handle complaints and provide accurate information to guests about Property facilities and services

Our Global client is a highly regarded professional services firm based on Eagle Street.  We seek an experienced Facilities Assistant to join Sodexo's small on-site corporate team on a full time basis. 

A fantastic location overlooking the Brisbane river, surrounded by lunch venues and a close walk to the Queen St mall.

This is a professional role, where you will be the first point of contact for both corporate clients and the internal team.  Your duties will include:

• managing visitors records and meeting rooms bookings
• AV support 
• placing catering orders
• meeting room setups
• controlling inventory ordering
• co-ordinating visitors passes and arranging passes for new employees
• other duties to support to the Facilities team when required

Who are we looking for?   

You will have previous experience in a busy, corporate environment dealing with clients professionally and confidently.  Your background may include experience as a corporate front of house receptionist in a professional services environment.

Why choose Sodexo?   

Sodexo is a people business, employing over 400,000 people worldwide and thousands here in Australia. Our employees, who personify Sodexo's unique values of Service Spirit, Team Spirit and Spirit of Progress, are our greatest asset through their commitment and dedication.   

We believe the more diverse we are, the stronger we are. No matter your background, we will do all we can to help you thrive. We are committed to promoting equal opportunities, valuing diversity, and creating an inclusive working environment for all our employees.     

 At Sodexo, we are a proud Equal Opportunity Employer and encourage applications from all applicants regardless of age, race, sex, ethnicity, religion and beliefs and people with disabilities.   

We offer a competitive salary, many development opportunities and an outstanding benefits and recognition program!     

How to apply?   

If you are interested in joining the Sodexo team and meet the minimum criteria outlined above, please apply with your resume detailing relevant employment experience and availability.    

One of our friendly recruiters will contact shortlisted candidates for a phone interview. This will also be your opportunity to ask any questions you may have.   

What are you waiting for? Submit your application today and become part of the Sodexo family!    

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Click here to view more detail / apply for Trade Assistant

About the company: Our client is looking for an experienced Executive Support Assistant to join them for a 3 month period.  A great opportunity for a candidate keen to advance their Executive Assistant skills in a policy, governance and secretariat environment, within a QLD State government department.   About the role:Provide Executive Assistant support to the team including diary and meeting management Secretariat support to the team, including preparation of meeting agendas, and various documents as requiredDrafting briefing notes, correspondence and ministerials as requiredRecords and correspondence workflow and management Attending meetings and minute taking as requiredManagement and dispersal of minutes as requiredStakeholder engagement Policy administration  About you:You will have extensive experience working in Executive Support and Executive Assistant roles previously You will ideally have had exposure to governance and secretariat duties in a  previous roleYou will have excellent time management and organisational skills, and flexible to working in a fast changing environment You will have strong attention to detail skillsYou will have intermediate IT skills, in particular Outlook  Benefits:ASAP start pending National Police Check3 month temporary assignment Full time hours Monday to FridayBrisbane CBD location $60.25 - $65.35 per hour super  *** Please note the successful candidate for the role will be required to complete a National Police Check ***

Click here to view more detail / apply for Executive Support Assistant

Administration Assistant Chandler Macleod are currently seeking an Administration Assistant to join the team for a client based in Paget, Mackay. Position Overview:Reporting to the Superintendent Site Systems, your key responsibilities will include but are not limited to:  Assisting CMW’s with training, LMS and gate entry queries.Daily data entry requirements utilising SuccessFactors and Documentum platforms.Provide Supervisor support with reporting requirements.Develop strong working relationships with our key stakeholders.Support the Site Systems team to drive compliance, training and reporting initiatives that positively influence the culture and performance of the site The ideal candidate will have:Outgoing personality with a drive to deliver quality customer service.Strong communication skills that support you building relationships at all levels of the business.A proactive approach in identifying issues coupled with the confidence to generate and put forward creative solutions.Proficient computer skills in Excel and Outlook with a high level of attention to detail.Exposure to SuccessFactors Learning Management System desirable.Ability to organise and manage competing demands and priorities.Ability to work and engage in a strong team environmentIn return, we offer:Opportunity for career growth and professional development.Dynamic and supportive work environment.Competitive remunerationThis is a 5/2 roster, DIDO, camp accommodation in Dysart.We welcome applications from candidates who meet the specified criteria and are passionate about developing long-lasting business relationships.If you believe you have what it takes to succeed in this role, please send us your resume today!

Click here to view more detail / apply for Administration Assistant

Administration Assistant Chandler Macleod are currently seeking an Administration Assistant to join the team for a client based in Paget, Mackay. Position Overview:Reporting to the Superintendent Site Systems, your key responsibilities will include but are not limited to:  Assisting CMW’s with training, LMS and gate entry queries.Daily data entry requirements utilising SuccessFactors and Documentum platforms.Provide Supervisor support with reporting requirements.Develop strong working relationships with our key stakeholders.Support the Site Systems team to drive compliance, training and reporting initiatives that positively influence the culture and performance of the site The ideal candidate will have:Outgoing personality with a drive to deliver quality customer service.Strong communication skills that support you building relationships at all levels of the business.A proactive approach in identifying issues coupled with the confidence to generate and put forward creative solutions.Proficient computer skills in Excel and Outlook with a high level of attention to detail.Exposure to SuccessFactors Learning Management System desirable.Ability to organise and manage competing demands and priorities.Ability to work and engage in a strong team environmentIn return, we offer:Opportunity for career growth and professional development.Dynamic and supportive work environment.Competitive remunerationThis is a 5/2 roster, DIDO, camp accommodation in Dysart.We welcome applications from candidates who meet the specified criteria and are passionate about developing long-lasting business relationships.If you believe you have what it takes to succeed in this role, please send us your resume today!

Click here to view more detail / apply for Administration Assistant

About the Company: Federal Government department responsible to administer and enforce the legislation, promoting competition, fair trading and regulating national infrastructure for the benefit of all Australians. currently looking for an Executive Assistant for 3 month Temporary assignment.  About the Role: As an Executive Assistant you will be responsible for providing support to senior executives, in addition to broader duties and administrative assistance as required to the Division as a whole. Provide high level executive and administrative support.Book and manage travel arrangements and organise all events. Undertake secretariat functions for meetings: prepare agendas and minutes, print papers, manage invitations and RSVPs, arrange meeting rooms and video conference bookings and catering as required.Stakeholder engagement with all levels.Assist in the management of documents, including proof reading, editing, drafting and collating. About you:Intermediate to advanced IT skills including Outlook.Strong communication and writing skills.Exceptional time management.Previous Executive Assistant experience within Government. Ability to engage with, manage, and influence stakeholders. Benefits:ASAP start pending police clearance.Temporary assignment for 3 months. Full time hours Monday Friday.Brisbane CBD Location $50-55 per hour SuperHow to Apply: To apply for this position, please submit your resume and a cover letter outlining examples of your ability to demonstrate the responsibilities and mandatory requirements outlined above. *** Please note the successful candidate will be required to undertake a National Police Check and must be an Australian Citizen ***

Click here to view more detail / apply for APS5 Executive Assistant

Want to work with a team of real, sleeves-up, get-the-job-done people? At a place where you get to help people out and see familiar faces every day while serving plumbers and builders?  At Tradelink, we’re about much more than just making a sale. We really value the relationships with our customers and believe in creating great experiences and finding solutions for every single one. Why? So they’ll come back to see us for their next project… and the one after that! Your role as an Assistant Branch Manager? Helping to make it happen! The Tradelink Opportunity There’s never been a better time to join us - with a clear vision and strategy in place, we’re making great progress. As an Assistant Branch Manager, you’ll have the guts and heart to be bold. You’ll know what it takes to help make a branch successful, and you won’t be afraid to roll your sleeves up and get the job done - from supporting the daily operations, to helping our customers, you’ll work hard to make it happen. Does this sound like you? Read on! As an Assistant Branch Manager, here’s what a typical day might look like for you:  You’ll have safety at the heart of how you work, with a real focus on supporting the team to go home safe everyday You’ll engage with the team and be a natural go-to person, motivating them to do great work whilst building their knowledge and skills   You'll help with the direction, coordination and oversight on counter sales, picking, packing and dispatch of customer orders You’ll work alongside the Branch Manager to help drive the growth and profitability of the branch Ready for the challenge?  Here’s what you’ll need. What matters most is that you’ll really care about your work, the customers, and the people you work with.  You’ll also need: An understanding of meeting health & safety requirements Experience in cash handling and financial transaction management Be a team player: hard-working, humble and ready to get the job done!! Be a great communicator: with the team, the customers and the Tradelink community.  If you’ve got experience working in retail trade and have been looking for a step up, this could be a great opportunity to grow your career. We offer industry-leading training and development programs with the support of people who believe in helping and backing each other because they know we’re better together.  Why Tradelink? Real People, Always.  We’re a well-respected Australian brand built on real, hard-working people. There are so many stories of Tradelink people doing great work and progressing in the business - either stepping up, moving across or growing right where they are. And you can do that too! Here’s why our people love…

Click here to view more detail / apply for Assistant Branch Manager - Tradelink Charmhaven