Food & Beverage Manager

Are you a passionate foodie who is not afraid of thinking outside the box? Then, we have the job for you! As a Food & Beverage Manager, you will strategically lead the team to take guest satisfaction to the next level in the world renown wine region of Barossa Valley. 

As a Food & Beverage Manager you will assume full responsibility for managing every facet of our food & beverage department encompassing areas such as restaurant, bar, pool bar, room service, banqueting and events. 

In this role you will:

• Oversee all operational aspects of the Food & Beverage Department and develop innovative and insightful strategies for optimising guest experience and revenue performance.
• Leverage your extensive expertise to guide and mentor your team, ensuring they consistently curate memorable moments for our guests
• Collaborate closely with Heads of Departments and have input in creating menus, wine lists and beverage offerings
• Manage all administrative and planning aspects of the department, including scheduling, reporting, package and promotion development, recruitment, personnel management and ordering.  

• Permanent Part-time minimum 15 hours per week
• $67,110.99 per annum (pro rata) plus Superannuation
• Join the Community Health & Wellbeing team.

Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.

To provide a reliable, flexible, and safe service to eligible people to remain living independently in their home and community.

What you’ll be doing:

• Assist with the safe storage, ordering, receiving, and delivery of meals.
• Transport meals in accordance with daily instructions.
• Deliver meals specified by Supervisor Food Services or administration officer and in accordance with Food Safety Standards and Best Practices, Guidelines and Unit’s procedures.
• Monitor client’s well-being, including the clients’ environment, physical appearance, and cognitive state. Report any concerns to Supervisor Food Services.
• Develop a positive and respectful relationship with the client and address them courteously and professionally.
• Where necessary assist in introducing clients to delivery procedures when commencing meals.
• Distribute and provide menus to clients and assist with menu choices where required.
• Collect menus from client in timely manner.
• Report client changes to the Supervisor Food Services.
• Provide clients with relevant documentation/forms and information on menu changes and assist clients with menu choices, as directed by Supervisor Food Services.

The skills and experience you’ll bring to the role:

• Monitor the wellbeing and other circumstances of clients. Actively observe while undertaking work and discuss any observed changes with the supervisor immediately.
• Monitor and advise of dangers or risks in and around environments where clients live and advise supervisor of concerns about client’s safety and wellbeing.
• Strong skills in relationship building with individuals from a broad range of backgrounds, ages, and abilities, whilst maintaining cultural sensitivity.
• Capacity to work effectively with Council officers, service providers, seniors, and community groups.
• Well-developed oral and written communication skills
• Strong skills in relationship building with individuals from a broad range of backgrounds, ages, and abilities, whilst maintaining cultural sensitivity.
• Experience in the food service industry.

Required Certifications & Qualifications:

• Food Handlers Certificate Level 1
• Knowledge of the delivery of CHSP/ HACC services and Café Meals program within local government.
• Current Level 2 First Aid Certificate
• Current driver’s licence.

Why Hume City Council?

A leader in local government, we’re committed to creating an inclusive and collaborative work environment that is guided by our values:

We’re better, every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.

We’re in it together: At Hume, everyone matters. We Welcome and include all. Respect and safety are expected.

We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.

All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.

We offer a competitive salary package, professional development opportunities, and a supportive work environment.

A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds to apply.

All candidates will be required to undertake background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check.

• Undertaking general waiting duties including cleaning trolleys, taking orders and serving guests. 
• Receipt of monies and cash up of service periods.
• Follow and implement all departmental procedures, standard operating procedures (SOPs) and checklists.
• Demonstrate the “Passion for Excellence” through serving our guests with flair and professionalism, ensuring that their requests are quickly and efficiently achieved.
• Ensure all guests are provided with personalised service and that the “Essence of Pleasure” is achieved.
• Embody the art of French hospitality through a “can do” attitude.
• Perform tasks within a timely manner.
• Assist with implementation and maintenance of Sofitel Brand Standards.
• Assist the Outlets Manager with the training and development of all ambassadors while also maintaining a detailed training log.
• Follow up on all guest comments, requests and complaints while informing the Supervisor and Assistant Manager of all such matters.

Benefits, Rewards, Motivations

• Industry benefits worldwide on accommodation, dining and lifestyle services.
• Access to daily discounted coffee and Ambassador dinning menu. 
• A unique training platform to enhance your skills and knowledge.