Our client’s success is our success. And you make it happen 
 
Payment systems are complex, regulated and ever-changing. And, while we may be small, we are at the forefront of innovation punching above our weight. We’re enabling the future for our clients through tech like the New Payments Platform (NPP) and open banking.  
 
Our product teams are the eyes and ears of Cuscal. They’re client-focused relationship managers, serving everything from business development, marketing, fraud, and customer support. They work out what clients need, so we can build it and launch it… often, in months, not years.  
 
We are looking for a Business Analyst to join our Acquiring team  

The Acquiring team @ Cuscal is responsible for building seamless payment facilitation experiences for our clients. Our advanced payment processing platform ensures seamless handling of various payment methods, while our reliable infrastructure and technology that integrates with our client’s systems enables businesses to accept payments with ease. Additionally, we take measures to ensure the security of every transaction, allowing our clients to have confidence in every transaction. 

Reporting to the Acquiring team Product Owner, the Business Analyst will Undertake critical analyses of current state acquiring solutions and identify/assist with the design of future state processes and solutions. The Business Analyst plays a crucial role in supporting the integration of business needs with technology solutions through analysing information, understanding the requirements of stakeholders and vendor partners to define effective solutions. 

About the Role: 

• Work with stakeholders to understand needs, manage conflicts, and validate requirements.  

• Form and maintain effective relationships with third parties such as Vendors, Outsourced Partners, Business Partners and Clients 

• Organise and synthesise stakeholder information, apply analysis techniques, and ensure artefacts meet quality standards.  

• Capture, manage, and communicate requirements, ensuring traceability and alignment with business needs. 

• Prepare and present business analysis artefacts according to Community of Practice (COP) standards.  

• Collaborate on cost & time estimation for business analysis tasks and support Go-Live plans and activities. 

• Maintain effective relationships with stakeholders, vendors, and clients to support project goals and business value  

• Perform value stream mapping and user story mapping to illustrate end-to-end business processes and identify improvements. 

• Understand TDD and BDD concepts to support end-to-end quality engineering outcomes through well-defined user stories and artefacts. 

About You: 

• At least 3 years' experience as a Business Analyst in the IT industry within the Banking or Financial Services industry, payments experience highly regarded.  

• Tertiary qualification in Computer Science, Information Systems, Business studies or equivalent 

• Proven ability to translate requirements into user stories and acceptance criteria with supporting artefacts such as technical specifications, sequence diagrams and data mapping that align and support the business outcome.  

• Demonstrated experience on payment systems (e.g., digital payments, payment orchestration, Open API, AS2805 / ISO8583). 

• Advanced presentation, communication and visual thinking skills  

• Proven experience in delivering results to meet customer expectations  

• Certification of Competency in Business Analysis (CCBA), IIBA, CBAP or BABOK qualifications. 

Join us at the forefront of payments 
   
Why Cuscal? 
We are in the rapidly evolving world of payments, and we are committed to providing a diverse and inclusive workplace where the very best talent in Australia chooses to work. We support our colleagues with flexible work arrangements through our hybrid model whilst also offering a wide range of educational, financial, lifestyle, health & wellbeing benefits. 
 
Next Step 
If you think this role is the right fit for you, we invite you to apply. Let’s explore who you are and what drives you. We’d love to share our vision for the future of the payments sector. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. 
     
Cuscal does not accept unsolicited resumes from recruitment agencies and search firms. Please do not email or send unsolicited resumes to any Cuscal employee, location or address. 

The Pricing team is a specialist division within the Sales Operations Team, responsible for developing and implementing pricing strategies to maximise revenue potentials. The team provides timely and insightful data to key stakeholders within the company to assist in making trading decisions within the competitive television marketplace.

As a member of the Pricing team you will be responsible for the maintenance & analysis of critical pricing reports which inform pricing strategies. Your role will also include a number of day to day functions in support of the Pricing Manager.

ROLE RESPONSIBILITIES

• Work closely with the Pricing Manager to maintain pricing modelling tools.
• Provide regular feedback and recommendations on Network pricing.
• Monitor and provide regular reporting on audience trends to align with and adapt pricing strategies.
• Provide regular reporting on changes in pricing strategy to key stakeholders within the business. 
• Generate rate cards for distribution to internal and external customers.
• Take ownership of and maintain the Sports and Special event pricing database.
• Ad-hoc reporting assistance as required
• Other tasks as reasonably required

Employee Responsibilities

• Demonstrates a positive and professional communication style
• Participates in and supports a team environment
• Communicates in a clear, timely and consistent manner
• Shares information in a positive way
• Where required follows NEC company policies and procedures
• Supports and participates in a safe workplace culture

Position Summary

The Real Estate team is an active global investor across multiple sectors and multiple strategies in support of CPP Investments mandate to maximize returns without undue risk of loss.  This flexibility in investment approach allows the investment departments to seek out the best investment ideas and the best risk-adjusted returns in the market. 

Reporting to the Managing Director & Head of Real Estate Asia Pacific, the Analyst/Associate is accountable for assisting the Real Estate team in the identification, selection, evaluation, and ongoing management of relationships and real estate investments across the Asia Pacific region.

Role-specific Accountabilities:

• Under the general direction of the Managing Director, you will become an integral member of the investment team, building a solid foundation as a professional multi-sector and multi-strategy investor.
• Alongside a multicultural and experienced team, you will build a thorough understanding of the investment process, commercial decision-making and partner selection.
• Using a variety of quantitative and qualitative analytical tools, you will assist in the underwriting process of various real estate investments and partnerships (including joint ventures, club deals and funds), as well as tax and financial structuring
• Working with our partners and stakeholders, you will actively participate in the monitoring and management of the investment portfolio and joint ventures to ensure delivery of business plans and execution strategies
• Engaging with market participants, you will conduct market research and compile data and financial information to contribute to forward-looking strategic decisions
• Undertaking other relevant duties and projects as assigned
• You will be expected to consistently exhibit our Guiding Principles of Integrity, Partnership and High Performance

About Us

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $75 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the Job

The Information Security Cloud Analyst is responsible for safeguarding Rest’s cloud-based systems encompassing a broad range of activities including evaluating and mitigating risks, formulating cloud-specific security strategies, continuously watching for cyber threats, ensuring regulatory compliance, and responding to security incidents.

Additionally, the Information Security Cloud Analyst will create secure cloud designs and guardrails, educate employees on best practices, assess third-party vendors for security risks, maintain cloud security policies, and manage various cloud security technologies.

Key Responsibilities

• Design, deliver & monitor security controls in cloud platforms, with primary focus on AWS.
• Provide strategic security and risk guidance for cloud security and related projects, including the evaluation and recommendation of technical controls and platform architectural designs.
• Operate, enhance and evolve cloud-native and third-party SaaS cloud security tooling to assure security posture of the cloud platform meets internal and regulatory compliance requirements.
• Prioritise & ensure remediation of vulnerabilities identified through cloud security standards, policies & tools.
• Produce technical solutions and standard operating procedures for Security Operating Centre (SOC) to triage and respond efficiently to security events.
• Deliver knowledge transfer sessions across the business to uplift Cloud Security awareness to technical and non-technical stakeholders.
• Advise workload owners, developers & business partners to improve cloud security posture across cloud infrastructure, application & software delivery.
• Follow strict information security processes, plans and protocols in managing the life cycle of issues and incidents, which may include collaborating with internal stakeholders, vendors or third parties.
• Support the uplift of cyber incident management capabilities collaborating with information security governance, risk & operations
• Promote and reinforce security standards, policies and procedures ensuring ongoing compliance and, where gaps exist, develop plans for remediation.
• Participate in audits as required, collating, and providing information including closing out of audit issues.

• Bring your Business Analysis expertise to help define and deliver projects and process improvement initiatives for SIXT as part of the NRMA group.
• Be part of the Business Analysis Team within the Project Management Office (PMO) Team that will value your collaborative and strong stakeholder management approach.
• Hybrid working arrangements including work from home opportunities.

We have an exciting 12mth fixed term contract opportunity for an experienced and passionate Business Analyst to join our PMO Team where you will work collaboratively with business owners, technology and key stakeholders across the business to research, design and deliver business requirements for projects and activities across our SIXT hire car business. You will also be responsible for identifying cost saving opportunities through waste reduction and process improvement.

This role offers hybrid work arrangements from our Sydney CBD and Sydney Olympic Park offices with the flexibility to work from home as agreed and required.   

Your responsibilities will include, but are not limited to:

• Supporting with shaping and scoping projects and initiatives.
• Gathering, validating and documenting business requirements​.
• Presenting business requirements across the business s required.
• Mapping as-is (current state) and to-be (future state) processes as part of defining business requirements.
• Modelling business processes and identifying opportunities for process improvements​ to drive cost out and reduced waste. 
• Estimating costs and identifying business savings to define desirability, feasibility and viability of proposed process improvements​.
• Identifying issues, risks and benefits of existing and proposed solutions and outlining business impacts.
• Simplifying information and deciphering technical jargon so it is easily understood by the business teams.
• Implementing and testing of solutions​.
• Supporting business transition and helping to effectively manage and establish change.

As a Business Analyst, you will be pivotal in fostering strong relationships with customers, colleagues, and stakeholders while driving process enhancements and delivering impactful solutions. You will collaborate closely with cross-functional teams to gather requirements, mitigate risks, and craft user stories that align with business objectives.

Responsibilities:

• Stakeholder Engagement: Cultivate robust relationships through active engagement with customers, colleagues, and stakeholders to ensure alignment and satisfaction.
• Process Improvement: Document current and future state processes, identifying opportunities for optimization and enhancement to drive operational efficiency.
• Requirements Gathering: Utilize proactive information gathering techniques to discover, synthesize, and clarify requirements accurately and comprehensively.
• Collaborative Solution Development: Work collaboratively with delivery teams and business stakeholders to gather, validate, and document business requirements. Develop recommendations and solutions that effectively meet business and customer needs.
• Risk Management: Identify, raise, and support the mitigation and resolution of risks and issues using established tools and frameworks where applicable.
• User Story Development: Create detailed user stories that articulate clear requirements and support effective project delivery.
• Team Collaboration: Collaborate closely with diverse team members, including Product Owners, Scrum Master, Business Analysts, Tech Leads, and Engineers, to identify, capture, plan, and implement changes that drive project success.

Our client’s success is our success. And you make it happen 
 
Payment systems are complex, regulated and ever-changing. And, while we may be small, we are at the forefront of innovation punching above our weight. We’re enabling the future for our clients through tech like the New Payments Platform (NPP) and open banking.  
 
Our product teams are the eyes and ears of Cuscal. They’re client-focused relationship managers, serving everything from business development, marketing, fraud, and customer support. They work out what clients need, so we can build it and launch it… often, in months, not years.  
 
We are looking for a Business Analyst to join our Disputes squad within our Shared Services team.  

Shared Services refers to the domain within our Product Division that has business ownership and accountability for the common assets and functions used within the Product Division. Shared Services is complex. As the link between other product domains, we are the business owner of over 40 applications.  

Reporting to the Senior Product Manager, the Business Analyst will support the integration of business needs with technology solutions through analysing information, understanding the requirements of stakeholders and vendor partners to define effective solutions. 

About the Role: 

• Work with stakeholders to understand needs, manage conflicts, and validate requirements.  

• Form and maintain effective relationships with third parties such as Vendors, Outsourced Partners, Business Partners and Clients  

• Organise and synthesize stakeholder information, apply analysis techniques, and ensure artefacts meet quality standards.  

• Capture, manage, and communicate requirements, ensuring traceability and alignment with business needs.  

• Prepare and present business analysis artefacts according to Community of Practice (COP) standards.  

• Collaborate on cost & time estimation for business analysis tasks and support Go-Live plans and activities.  

• Maintain effective relationships with stakeholders, vendors, and clients to support project goals and business value  

• Perform value stream mapping and user story mapping to illustrate end-to-end business processes and identify improvements. 

• Understand TDD and BDD concepts to support end-to-end quality engineering outcomes through well-defined user stories and artefacts. 

About You: 

• At least 3 years' experience as a Business Analyst in the IT industry within the Banking or Financial Services industry, payments experience highly regarded.  

• Tertiary qualification in Computer Science, Information Systems, Business studies or equivalent 

• Advanced presentation and communication skills  

• Proven experience in delivering results to meet customer expectations 

• Certification of Competency in Business Analysis (CCBA), IIBA, CBAP or BABOK qualifications. 

Join us at the forefront of payments 
   
Why Cuscal? 
We are in the rapidly evolving world of payments, and we are committed to providing a diverse and inclusive workplace where the very best talent in Australia chooses to work. We support our colleagues with flexible work arrangements through our hybrid model whilst also offering a wide range of educational, financial, lifestyle, health & wellbeing benefits. 
 
Next Step 
If you think this role is the right fit for you, we invite you to apply. Let’s explore who you are and what drives you. We’d love to share our vision for the future of the payments sector. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. 
     
Cuscal does not accept unsolicited resumes from recruitment agencies and search firms. Please do not email or send unsolicited resumes to any Cuscal employee, location or address.