Overview of role

An exciting opportunity to join the Marketing Team has become available within the National Buying department of ALDI Stores, based in Minchinbury. This is a permanent full time opportunity. 

As an Executive Manager (Customer Insights and Strategy), you will be responsible in supporting the success of ALDI marketing and business strategies through the use of data, to drive strategic decision making.

Key responsibilities: 

• Oversee and manage ALDI’s market research, analytics and insights program
• Act as the central ‘knowledge hub’ for all market research and customer insights within ALDI to support strategic decision making
• Coordinate consumer focused quantitative and qualitative research projects
• Recommend and drive strategic improvements to the ALDI business
• Deliver and present consistent, accurate and timely reports to the business
• Encourage stakeholder awareness/engagement regarding customer-centric decision making

And the best part? Every single day at ALDI, you'll know you're making a difference, supporting our mission to help everyday Australians live richer lives for less.

• C level EA role support CPO
• Hybrid work enviornment - blending work from home and in office
• High performaning EA network focussed on professional development 

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $86 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Ha.ve Grit. To put it simply we want our people to thrive and love the work they do.

We are looking for an EA superstar to join our high performing EA community. Providing executive support to Rest's CPO and the People & Culture Leadership team you will work closley with the Business Manager across all apsects of the P&C team. 

• Provide executive support to the CPO and the P&C LT
• Managing onboarding of new starters, building out induction programs, arranging stakeholder meetings, systems training etc.
• Acting as the first point of contact for the CPO for their team and other executive stakeholders.
• Coordinate activities that support the engagement, development and planning for P&C; such as P&C team meetings, monthly newsletters, volunteer days, activities, offsites, training, etc.
• Coordinate and attend meetings for key stakeholders with the CPO 
• Post invoices for the CPO, reconcile the CPO’s expenses and monitor budget.
• Support the ongoing communications within the team.
• Managing the CPO’s diary and manage LT annual leave.
• Assist CPO and LT with putting together/ refining presentations.
• Build presentations/dashboards that can be used to show an integrated story of the deliverables of the P&C team.
• Become a valued member of our EA Community of Practice by working with the other EAs to attend monthly meetings and participate in related activities that contribute to a high performing EA community.

• Manage and nurture existing client relationships to ensure high satisfaction and retention
• Develop and implement strategic account plans to drive growth and maximize client value
• Collaborate with internal teams (e.g., sales, product, support) to ensure seamless client experiences
• Identify and pursue upselling and cross-selling opportunities within your account portfolio
• Monitor and report on key account performance metrics and client health indicators
• Conduct regular client meetings, product demonstrations, and business reviews
• Proactively address client concerns and escalate issues when necessary
• Stay up-to-date with industry trends and product developments to provide valuable insights to clients

Building on the growth already achieved by our sales team, we’re looking to grow our Enterprise Account Executive team throughout Australia. 

As an Enterprise Account Executive, you’ll drive Contentful’s growth by leading the end-to-end sales process from prospecting to close. You’ll be instrumental in driving new revenue opportunities, customer enablement initiatives, and leading a consultative sales process by speaking the language of both professional developers and business leaders. Working in partnership with our Customer Success team, you’ll nurture and grow a customer base within Australia. 

As an Enterprise Account Executive in this critical market, you will be the point of contact for both customers and prospects. Your role is to identify and develop new sales opportunities and grow existing accounts while ensuring customers meet their business objectives with Contentful.

• Position, negotiate, and close new logo and expansion business ($50-500K ACV) in the Australian territory
• Meet quarterly and annual sales goals by developing an account strategy and pipeline, managing internal and client processes, maintaining sales reports, developing market and competitor knowledge, delivering presentations to customers, and creating sales proposals
• Manage RFI/RFQ requests with Contentful internal and customer teams
• Refine and evolve our “land-and-expand” model in collaboration with Sales, Partnerships, and Customer Success teams
• Seek to understand the digital experience challenges of prospects and current customers while aligning the ROI of Contentful with those challenges to ensure a value-based selling approach
• Work closely with Sales Engineers and Solution Architects to uncover technical challenges and opportunities, as well as the greater sales ecosystem (including, but not limited to Sales Development Representatives, Account Managers, and Customer Success) to drive new business and retain customers
• Develop innovative proposals, position complex pricing structures, and negotiate contracts and deal-closing requirements quickly and efficiently
• Work closely with Customer Success & Marketing teams to ensure that best practices of Contentful are shared and implemented with the respective customers
• Your compensation plan includes Monthly and Annual accelerators for over-achievement against your bookings goals.

• 4-8+ years of experience selling a technical platform 
• 5+ years of individual quota carrying experience with a history of exceeding quota
• Working knowledge of selling and positioning to customers a technical SaaS and/or PaaS platform
• 2+ years of growing and expanding existing customer accounts in a SaaS and/or PaaS environment
• Demonstrated ability to sell transactions of $150k+ to organizations with $1b+ in revenue, experience engaging VP and C Level executives
• Experience working with a Partner ecosystem to land and expand customers.
• Experience closing $$ASP
• Ideal Candidates have:
• Understanding of sales led growth sales motion
• Previous CMS (content management system) experience

Ideal Candidates have:

• Understanding of product-led growth sales motions
• Previous CMS (content management system) experience

• Join an ambitious tech company reshaping the way people build digital experiences
• Healthcare packages and time off programs are available through TargetCW, or your contracting agency. 
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• A personal education budget to improve your skills and grow in your career 
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

To view more career opportunities, visit https://www.contentful.com/careers/

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