Reporting directly to the Australian Country Manager, the Senior Account Manager plays a pivotal role in driving our sales success. You’ll not only maximize revenue from our existing accounts through strategic relationship management, but you'll also be on the front lines, hunting for and securing exciting new business opportunities. In this dynamic role, you'll champion the sale of our full range of services—including sea and airfreight, warehousing, trucking, and forwarding divisions. With the vast array of services at your disposal, your deep understanding of customer needs and tailored supply chain solutions will be key to delivering exceptional value and driving growth.

Here’s some of what you’ll do:

• Develop and execute a comprehensive key account management strategy for approximately 50 accounts, guided by senior leadership, including creating detailed budgets for volume, revenue, and yield for each account.
• Proactively maintain a robust pipeline of new business opportunities while securing spot business to drive growth.
• Monitor and report on budget performance, comparing actuals versus targets, and provide insights on container demand to help the logistics team optimize inventory.
• Design and deliver tailored supply chain solutions, leveraging app technology for track-and-trace capabilities, and integrating our warehousing and trucking services for seamless door-to-door solutions.
• Implement effective customer relationship strategies, including regular call cycles, client entertainment, and other communication initiatives to enhance engagement.
• Negotiate and close sales deals at optimal pricing and yield, always adhering to company guidelines.
• Collaborate closely with the international sales team to coordinate proactive and responsive sales actions, ensuring timely distribution and response to sales leads and market intelligence.
• Maintain excellence in written communication, including precise and professional quotations, sales leads, and reports.
• When applicable, lead the identification, negotiation, management, and execution of special events, trade shows, and retail functions.
• Consistently represent the brand with integrity, ensuring positive client relationships and open doors for future business.
• Perform other duties as required to support the team and business objectives

Based in Victoria, Australia, this role is perfect for someone eager to hit the ground running and thrives on "hunting" for new business. You have a keen eye for opportunities and excel at quickly building strong client relationships with your consultative approach and engaging personality. You'll dive deep into understanding each new account, fully integrating and converting them into core business. With a strong interest in your clients' needs, you've successfully converted opportunities into loyal customers by offering a unique value and superior service. You’re skilled at managing your sales pipeline and are dedicated to ensuring high customer satisfaction, backed by a proven track record. Being adaptable, flexible and a forward thinker will really help you succeed in this role with a complex culture. There will be some local travel around Victoria as well as the occasional international travel to the Pacific Islands as we grow the business.

Joining the company as a trainee, you will be assigned a mentor who will work closely with you in your first 6 month as you become familiar with the role and industry. During this time, you will see first-hand what goes into ensuring a private jet charter goes off with ease. You will learn everything from how to build a successful sales list, work with HNWI and of course, how to administer a charter flight all whilst delivering service beyond expectation.

WHY IS THIS AN EXCITING OPPORTUNITY:

Performics Australia is part of a Global Performance Marketing Network built for the relentless pursuit of results. We offer full service Performance Marketing with solutions across paid, owned and earned channels.

We uncover consumer intent for Australia’s premium brands. We drive performance no matter what the KPI and we optimise for action so we can continually improve and deliver exceptional performance.

Our clients and partners benefit from the combined investment and innovation that comes from being a part of Publicis Groupe, the second largest communications company in the world.

ROLE OUTLINE:

The Performance Media Executive is responsible for supporting campaign implementation and set-up across all digital channels (paid social, paid search, and programmatic). The role will involve managing optimisations & campaign insights to drive media planning for the clients. 

WHAT WE WILL OFFER YOU!

Be a part of the Publicis Groupe family, recent winner of the Employer of Choice Awards and one of the world’s most progressive and dynamic modern communications businesses. You can learn more about us at www.publicisgroupeanz.com.

Enjoy all the perks that come with our network offering:

• A comprehensive Wholeself program supporting Physical, Mindful and Financial wellbeing.
• A creative, lively and rewarding office environment where people love working with each other, supported by our Publicis Liberté flexibility approach “working your way, with us!”
• Access to our Global AI Platform, Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network.
• Extensive Learning & Development opportunities, including more than 15,000 learning programs via our online learning platform Marcel Classes.
• A culture of open feedback and support to reach your goals through our Career Conversations program.
• A committed Diversity, Equality and Inclusion strategy driven through our Viva! Women, Égalité, enABLE, EmbRACE and Ecologique committees.
• Leave benefits including Birthday Leave, Flexible Public Holidays, and an additional 5 days of leave (after 2 years of service).
• Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year.
• Parental leave policy with up to 18 weeks (based on tenure) paid primary carer leave, secondary carer swap and Cub Care leave.
• Access to counsellors, psychologists and professionals through Sonder - an all-in-on digital wellbeing technology platform designed to support psychological, medical & safety needs.
• Proud partners of Diversity Council Australia, Pride in Diversity, Family Friendly Workplaces, Supply Nation and the Australian Disability Network.

WHAT YOU'LL BE DOING: 

• Own the media performance process from activation (buying & trafficking) to converting (optimisation & reporting) of campaigns
• Setting up and optimising campaigns across paid search, paid social and programmatic
• Communicate with the client on reporting, competitive and creative specs requirements
• Implement bid management technology and automated bid rules across campaigns to drive performance 
• Ensure finances & budgets are completed with accuracy
• Create a positive relationship with key media and technology partners e.g. Google, Facebook, DBM, Trade Desk

WHAT YOU’RE LOOKING FOR:

• A culture where you feel empowered to seek out challenges
• A family feel and an incredibly loyal environment learning from and working amongst some of the best in the industry
• A range of development and learning opportunities that fit into your working week, complement your career path and deliver value when you put them into practice

KEY SKILLS & EXPERIENCE: 

• Minimum 1-2 years experience in a performance/digital role, ideally in a marketing agency 
• Experience implementing campaigns across digital channels including paid search, paid social, and/or programmatic 
• Experience working on tools such as CM360, Google Ads, Adobe Analytics, Google Analytics, DV360
• Strong grasp of Microsoft Office programmes, especially PowerPoint and Excel
• Experience of working within a fast-paced agency environment with high-value clients
• Confident, comfortable, and professional when communicating with clients and third parties

SOFT SKILLS  

• Positive attitude and a strong passion to learn & grow in the performance/digital space 
• Self-assured, resilient, and able to thrive in a fast-changing role
• Comfortable in managing workload and setting/communicating realistic expectations for your own work
• Able to work as part of a larger team and build relationships
• Team-oriented and keen for others to succeed with you
• Contribute positively to performance team WIPs and digital forums

If you don’t tick every box in this ad, please don’t rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who share our values of inclusion, collaboration, adaptability, fearlessness, and integrity, rather than ticking boxes – so if this role resonates with you, please apply.

Diversity. Inclusion. Equity. More than just words, these are part of our DNA. At Publicis Groupe we are committed to the inclusion and recognition of all people; regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status and religious affiliation. We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate in. We value diversity and the skills, knowledge and experience that difference brings to our culture and solutions. 

Uniqueness is powerful; without it we wouldn’t be where we are today. So be you – we like it that way. 

We are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process.  If you need any assistance or adjustments, please contact us via [email protected] - your personal information will be kept confidential.