Total 24,362 Full-time job vacancies

Who is ShiftCare?

ShiftCare is a fast-growing SaaS scale-up and its innovative software is a market leader that helps Australian & American disability support providers, in-home aged carers, and allied health professionals streamline the way they work by creating efficiencies in rostering, client management, and billing, enabling businesses to grow.

We are seeking a dynamic and experienced Customer Success Manager focused on onboarding to join our team. Our ideal candidate will engage and manage relationships with our customers, ensuring their satisfaction with our products and services, and driving retention and expansion of our customer base.

Responsibilities

• Product Mastery: Develop an in-depth understanding of our product and its features, and work closely with customers to help them maximise the value of our solution.
• Customer Relationships: Build and maintain strong relationships with our customers, acting as their primary point of contact for any questions, concerns, or issues that may arise.
• Onboarding Ownership: Take ownership of the customer onboarding process, collaborate closely with different stakeholders to understand requirements, and ensure a seamless onboarding experience for our customers.
• Customer Health Monitoring: Monitor customer health and engagement metrics, and develop and execute strategies to improve retention and reduce churn.
• Product Adoption: Drive adoption and usage of our product by providing guidance, training, and best practices to our customers.
• SLA Management: Ensure SLAs are met and workloads are managed across all allocated onboarding setups.
• Cross-Functional Collaboration: Build relationships with cross-functional teams (Operations, Engineering, Sales, Product, Marketing) to deliver the best experience for our clients and enhance the company's NPS.
• Customer Advocacy: Represent the voice of the customer to internal teams, providing feedback and insights to help drive product and service improvements.
• Upselling and Cross-Selling: Proactively identify opportunities to upsell and cross-sell our services.

Qualifications & Experience

• Education: Bachelor's degree in business, marketing, or a related field.
• Experience: 2+ years of experience in a customer success or professional, client-focused account servicing role, preferably within a SaaS business.
• Skills:
• Outstanding execution and product demonstration abilities.
• Strong communication and interpersonal skills, with the ability to build relationships with customers and internal stakeholders.
• Experience providing Zoom training sessions to customers with a broad range of technical aptitudes.
• Excellent problem-solving skills, with the ability to identify and resolve complex issues.
• Demonstrated ability to manage multiple projects and customers simultaneously.
• Technical Proficiency: Familiarity with customer success metrics, and the ability to analyse and interpret data to drive action.
• Software Experience: Experience with CRM and customer engagement software (e.g., HubSpot, Intercom, ChurnZero).
• Industry Knowledge: Previous experience working with timesheet, payroll, or accounting software is a bonus.
• Work Ethic: Ability to work independently and remotely, with a strong work ethic and time management skills.
• Industry Familiarity: Familiarity with our industry is a plus.

Key Competencies

• Customer-Centric Mindset: Always prioritising the needs and satisfaction of the customer.
• Strategic Thinking: Ability to see the bigger picture and contribute to the strategic direction of the customer success team.
• Proactive Approach: Taking initiative to anticipate customer needs and resolve potential issues before they escalate.
• Adaptability: Thriving in a fast-paced, dynamic environment with the ability to adapt to changing customer needs and priorities.

Why join Shiftcare?

We offer a competitive salary along with a dynamic and collaborative work environment including:

• Fast-track Growth:
• Experience quick career advancement in our growth-oriented environment, ensuring your potential is recognised and rewarded.
• Job Security:
• Rest easy with stable ownership and meticulous team growth management, building your career on a foundation of stability and forward-thinking.
• Floating Public Holidays:
• Enjoy flexibility to celebrate preferred holidays or personal events with floating public holidays.
• Employee Discount Marketplace:
• Access a wide range of discounted products and services, enhancing your ability to save money and enjoy preferred items.

At Shiftcare, we prioritise creating a workplace where employees can thrive both professionally and personally.

Ready to redefine your career? Join ShiftCare and be part of a revolution in care delivery.

Apply now and be the driving force behind our continued success!

The Local Project is Australia, New Zealand, and North America's fastest growing design publication, celebrating extraordinary local design to our global community. With a focus on uncovering and understanding the impact that design makes on everyday experiences, The Local Project celebrates honest and human-centred design through premium print, digital, editorial, video and social content, with over 100,000,000+ impressions per month across our owned, operated and third-party platforms. In 2024 we launched The Local Production, a full-service specialist agency focused on creating content to truly elevate brands. Harnessing expert knowledge and skills, we specialise in delivering strategic excellence and creative brilliance. 

Some of the things you’ll be working on...

• Utilising tools to track and coordinate production activities, ensuring projects are delivered on time and within budget.
• Support pre, pro and post-production activities for each project.
• Oversee the filming process, ensuring the clients vision is executed effectively whilst facilitating communication between crew members and other stakeholders.
• Overview of the editing, sound design, colour grading, progress and overall storytelling.
• Partner with internal teams such as: Social team for asset management, Partnerships team for client management, Design team for visual effects.
• Ensure all content meets The Local Project's high standards of accuracy, style and brand guidelines. 

Experience you’ll need…  

• Ideally 2-3 years’ experience working as a producer in a fast paced creative environment, but we are open to more junior candidates who can demonstrate exceptional potential to grow.
• Highly organised with superior communication skills and the ability to coordinate multiple high pressure projects at a time.
• Ability to work autonomously and proactively.
• An interest and desire to expand skillset into the visual mediums of Video and Print.

We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people of any race, sexual orientation, gender, age or ethnicity, and those who are culturally or linguistically diverse, gender diverse, neuro-diverse or living with a disability. 

About Pinnacle College

Pinnacle College is a non-denominational, independent school (F-12) located in the northern suburbs of Adelaide. A distinctive feature of Pinnacle College is its diversity, it is a place where multicultural values and principles are actively supported and nurtured. Pinnacle College established its first campus at Gilles Plains in 2005, its second campus at Elizabeth East in 2010, and its third campus at Golden Grove in 2019.

About the Role

We are seeking applications from suitably qualified and experienced Maintenance Officers for a part time fixed term contract position that will be placed at our Gilles Plains campus. The successful candidate will play an important role in maintaining our school facilities, ensuring a safe and functional learning environment for our students and staff.

Essential Criteria

• Relevant qualification or trade certification.
• Experience in facilities maintenance, preferably in an educational setting.
• Strong technical skills in areas such as carpentry, plumbing, and/or basic electrical work.
• Knowledge of preventive maintenance practices.
• Ability to use various hand and power tools safely and effectively
• Excellent problem-solving and time management skills.
• Strong communication and interpersonal abilities.
• Ability to work with a variety of IT software platforms
• A commitment to the mission, vision, and core values of the College.
• Working with Children Check.

Child Safety Statement

• Pinnacle College is committed to child safety.
• We want children to be safe, happy and empowered.
• We support and respect all children, as well as our staff and volunteers.
• We are committed to the safety, participation and empowerment of all children.
• We have zero tolerance of child harm, and all allegations and safety concerns will be treated very seriously and consistently with our robust policies and procedures.
• We have legal and moral obligations to contact authorities when we are worried about a child’s safety, which we follow rigorously.

Location: Gilles Plains
Employment Type: Part Time,Fixed Term Contract
Full Time Equivalent (FTE): 0.6
Salary Range: $31,512.09 - $39,041.34
Applications Closing Date: 08/12/2024
Contract Start Date: 06/01/2025
Contract End Date: 19/12/2025

Since Vulcan was founded in 1995, we have become Australasia’s highest performing metals distributor and processor. Our sustained growth is the product of superior service and dedication to continuously improving to every facet of our business.

At Vulcan, we believe that being a diverse and inclusive workplace makes us better in every way. We are proud to have a diverse team from over 70 different countries and more than 90 different ethnicities from across our sites.

Come and join us at our Vulcan site in Wide Bay, we would love to have you.

What you will be responsible for:

• Picking and packing of orders

• Counting and checking stock

• Putting stock away

• Unloading and loading trucks

• Operational duties as required

• Monday to Friday 7AM - 3PM
• Forklift licence and experience with side loader (preferred but, not essential)

• HR Truck Licence (Preferred also)

• Ability to lift up to 20kgs

• Sound understanding of health and safety

Please note, as health & safety is important to us, you will be asked to complete a pre-employment medical and drug screen if you are to be successful.

• Generous parental leave policy

• Employee Assistance Programme

• Professional but relaxed company culture

If the above sounds like you, please submit your details through the application form and we’ll be in touch ASAP. We’d love to hear from you!

Our client, a private school in Victoria is seeking a skilled and experienced Onsite Support Engineer. The successful candidate will provide comprehensive Level 2 technical support to end-users, including troubleshooting hardware and software issues, deploying devices, and managing user accounts. A strong understanding of Windows OS, macOS, Google Workspace, and Active Directory is essential, along with excellent communication and problem-solving skills. Experience with Windows 10/11, SCCM, and cloud-based systems is highly regarded. This role requires a process-oriented individual with meticulous attention to detail and the ability to thrive in a fast-paced environment.

Location: Onsite 5 days a week at Essendon, Victoria

Duration: January 6, 2025 til end of Term 1

Responsibilities:

• Coordinate and manage the receipt, storage, and distribution of smartphones and accessories at client's locations.
• Maintain accurate records of smartphone assets, including serial numbers, IMEI numbers, and staff assignments using Excel and ServiceNow.
• Collaborate with the project team to schedule and execute smartphone deployments at client's Head Office and depots.
• Provide excellent customer service during smartphone deployment sessions, assisting staff with setup, enrollment in InTune, and troubleshooting.
• Ensure compliance with corporate policies and security protocols during smartphone deployments.
• Manage the return and secure disposal of old smartphones from corporate staff.
• Weekly meetings with the client's project managers to report on deployment progress, discuss issues, and ensure project milestones are met.

• Bachelors Degree in Computer Science or related field of study.
• Proven Level 2 support experience, with strong expertise in Windows OS, macOS, common office applications, Google Workspace, and Active Directory
• Windows 10 & 11, and SCCM experience highly regarded
• Familiarity with cloud-based systems and services (e.g. Google Drive, Microsoft OneDrive)
• Skilled in network troubleshooting and proficient in diagnosing and resolving issues with mobile devices, printers, and peripherals.
• Strong communication skills to explain technical issues to non-technical users.
• Experienced in using ticketing systems for issue tracking and documentation, with attention to detail and quality output.
• Effective problem-solver, process-oriented, and capable of making timely decisions or escalating issues when necessary, even in high-pressure situations.

About us

At Logicalis Australia, we're not just about changing the game—we're rewriting the rules!  

As the Architects of Change™, our mission is crystal clear: to become the #1 Managed Service Provider (MSP) in the Asia-Pacific (APAC) region.

We're on a mission to revolutionise the digital world, one project at a time. We're all about empowering businesses to thrive in the fast-paced tech landscape, and we need YOUR skills to make it happen. 

Picture this: you'll be part of a dynamic team of 7000+ change-makers spread across 30 territories, collaborating with over 10,000 clients from diverse industries. From strategy sessions to setting up cutting-edge services, every day is a chance to make a real impact. 

With services that transform businesses and provide scalability like cloud, connectivity, collaboration, and security, you'll be at the forefront of innovation, optimising operations and empowering teams to reach new heights. And as a global tech powerhouse, our managed services offer real-time insights into clients' digital ecosystems, 24/7. 

Join us, and let's shape the future of tech together! 

Our mission and where you fit in

At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone. Since our inception in 2014, we've had some pretty impressive growth (100% YoY), reached unicorn status in 2022, and now serve 300,000 businesses globally, with 2 million+ users on the platform. We have no plans to slow down. 

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

What might your days look like:

As our UX Research Lead, you will play a pivotal role in democratising research practices across the organisation, making user insights accessible and actionable for all teams.

By leading a talented UX research team and partnering closely with Product and UX, you will help drive user-centric innovation and ensure that research is integrated into every stage of product development. Your leadership will inspire cross-functional collaboration, foster a culture of learning, and champion research excellence, all while shaping our product strategy and supporting company OKRs.

As our UX Research Lead, you’ll:

• Lead, mentor, and inspire a team of UX researchers, nurturing a collaborative, inclusive, and growth-oriented culture where research is seen as a shared responsibility across the organization.
• Conduct and oversee diverse research projects, employing a balanced approach that combines rapid, lean methods with deep, high-quality insights that influence product decisions and strategy.
• Scale and optimise research operations, ensuring research processes and tools are efficient, effective, and aligned with best practices. Promote the use of user insights throughout the product lifecycle to drive actionable change.
• Build strong cross-functional relationships, working closely with Product Management, General Managers, and the Executive Leadership Team to ensure research efforts are aligned with broader business goals and OKRs.
• Champion research excellence and advocacy, ensuring the highest quality research practices and insights are accessible to all teams. Create clear pathways for disseminating research findings across the company to inform decision-making.
• Democratise user research by coaching and empowering other teams across the organisation to adopt user research methods, tools, and best practices. Ensure all stakeholders have the knowledge and resources to conduct their own research and make user-centered decisions.
• Influence long-term goals and objectives, helping to shape a user-centric culture and ensure research is woven into the fabric of our product development process from start to finish.

What will you bring 

• Proven experience in leading and mentoring UX research teams.
• Strong background in conducting a variety of research projects, including problem validation and strategic research.
• Ability to foster an open, collaborative, and trusting team culture.
• Skilled in setting clear expectations, providing feedback, and supporting professional growth.
• Experience in scaling and optimising research operations, with knowledge of best practices.
• Excellent relationship-building skills with cross-functional teams and ability to advocate for research practices.
• Deep understanding of diverse research methods and tools, with proficiency in defining research budgets and reporting on metrics.

Experience is important, but for us the biggest measure of success is people who can live and breathe our values. Show us what you can bring to the table, and we’ll empower you to let your talents shine.

The EH Way

The EH Way is how we describe our culture at Employment Hero and how we all operate. It is our DNA. You can read all about it on our careers page: https://employmenthero.com/careers/ 

In short, you’ll love working with us if:

• Revolutionising employment gets your heart racing.
• You thrive on the flexibility (and responsibility) of a remote-first business.
• Our values align, and shape how you show up every day.
• You love the dynamic pace of a startup, are driven by innovation, and enjoy working with other smart people.

Plus, you’ll get to enjoy a number of great perks, including: 

• A generous budget for your home office.
• Cutting-edge tools and technology.
• Reward and recognition programs - because great work should be recognised and rewarded.
• Cashback offers and discounts on popular brands through our Swag app.
• Employee Share Option Program: be an owner of Employment Hero.
• Annual Global Gathering - so far we’ve been to Thailand, Vietnam and Bali and are excited to meet in Dubai in September 2025.

Are we a match? 

Think we're the right match for you? Fantastic! Click 'Apply' and our talent team will reach out with the next steps.

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here: https://employmenthero.com/legals/applicant-policy/

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

#LI-NH1

At Cars24 we don't just accept differences, we celebrate it and support it for the benefit of our employees and customers!

CARS24 is a global used vehicle e-commerce platform with over US$1billion in sales. The company originates in India, where it is the largest player in used vehicles, 10X the size of the next competitor. Australia, along with Dubai and Saudi Arabia are priority markets. Join the business that's changing the way Australians buy and sell cars!

High volume business with huge growth opportunity!

About the role:

We are looking for a professional, friendly, multi-skilled individual to join us as our Finance and Business Manager to guide and help customers through their finance applications when they buy their car. You will be assisting customers navigate finance options at the time of check-out and will be screening and assessing customers to find them the best finance option while providing exceptional customer experience throughout the process.

The role will be based out of our location in Morningside QLD on a 5 day roster including Saturdays.

• Minimum 2 years experience as a finance consultant / broker / business manager, preferably in Asset Finance or car dealerships
• Cert IV in financial services (good to have) or equivalent and / or relevant tertiary qualifications
• Assessing customers' needs, creditworthiness and affordability using data shared by customers and from credit agencies
• Provide exceptional multi-channel (calls, emails) assistance to our customers through their finance application using your deep knowledge of car loan products
• Acting as a liaison between lenders and customers to help customers navigate through declines or requests for more information from lenders
• Acting as trusted advisor to customers looking to purchase other ancillary products such as Extended Warranty and tinting from Cars24
• Passion and go-getter attitude to achieve strong customer outcomes
• Excellent communication skills with ability to explain and resolve queries regarding financial products to customers
• Proven customer service background with experience in both inbound and outbound calls to customers
• Flexibility to work with new and changing technology platforms
• Attention to detail to make sure all I's are dotted and T's are crossed in the entire customer loan journey
• Be prepared to undergo a police and background check

• Competitive salary package and exceptional employee benefits!!
• Industry leading OTEs
• Monthly Phone Allowance + More
• Great Employee Benefits
• OTE - $130K+ uncapped earnings (base + super + Commissions)
• Employee Assist Program
• Ground-up opportunity: build a big business from scratch and shape the strategic direction of the market, changing the way Australians buy cars
• Amazing people & network. You are not alone - we keep standards high for anyone who joins us here. We also have access to an amazing list of advisors and investors that we actively engage

oin AquaMobile - We’re on a mission to keep as many people safe in and around the water as possible through fun and effective methods.

We are looking for experienced and professional swim instructors and lifeguards who are:

• Passionate about teaching life-saving water safety skills
• Looking for a fun, flexible, and impactful role
• Are willing to travel to various home and condo pools to teach incredible families within your local community

About AquaMobile

AquaMobile is an award-winning at-home swim school founded by Diana Goodwin in 2011. We select the top instructors and lifeguards in local areas across the country to provide high-quality swim lessons and lifeguard services to clients at their home or condo pools.

If you thrive in an active environment, want to choose your own schedule, and love teaching others how to swim and instilling confidence through sport, then you’ll fit right in!

The Opportunity:

We’re looking to expand our team of dedicated, qualified swim instructors and lifeguards who will deliver effective, engaging, and enjoyable at-home swimming lessons to clients of all ages

pplicants who don’t meet the following requirements will still be considered for the role, provided all relevant qualifications/checks are obtained or renewed prior to starting.

Essential Requirements:

• Australian Swimming Qualifications (Austswim, Royal Life Saving, Swim Australia or Southern Education)
• Current CPR Qualifications
• Working with Children Check
• Police Check or willing to obtain
• Pool Lifeguard Qualifications (Lifeguard applicants only)
• Access to reliable transportation

Desired Qualifications:

• First Aid or willing to obtain
• Teacher of Babies and Toddlers / Infant and Preschool Aquatics
• Teacher of Competitive Swimming / Competitive Strokes
• Teacher of Access and Inclusion
• Teacher of Adolescents and Adults

• The flexibility to set your own hours and travel zone so you can work around other commitments
• A competitive salary ($45 - $66 per hour) + bonuses + tips *hourly rates vary by town but are ALWAYS highly competitive
• Access to a friendly and helpful support team that will find and book clients for you
• The opportunity to build deep relationships with your students; most clients book private lessons or semi-private lessons.

Job Type: Casual

Pay: $45.00 – $66.00 per hour

Supplementary Pay:

• Performance bonus
• Tips

Work Authorisation:

• Australia (Required)

Location:

• Mandurah WA (Preferred)

The role: 

You’ll be responsible for maintaining strong relationships across our top 30+ customers, in order to maximise value to Transvirtual. You’ll do this by building a relationship, establishing trust, mapping out their businesses and needs to define opportunities, including adjacent vertical, supporting their business lines not yet using transvirtual. 

You’ll work closely with our existing Customer Success manager who oversees the hundreds of clients we have today, as well as our Support Manager and Technical Product Support Lead. They will help ensure clients needs are completed giving you the support to focus on the commercial aspects of relationships. 

Key to your success will be developing a deep understanding of our products as well as the industry in which we operate in. This will empower you to direct the team on tasks and, where necessary, be autonomous when solving escalated client queries.  

Your focus will be: 

• Building relationships 

• Documenting and detailing out clients businesses to share learnings with the internal team and define opportunities for our growth 

• Report status updates to clients and keep internal stakeholders informed and accountable 

• Ensure client requests are closed to a high standard of satisfaction 

• Collate and share trends and client feedback with product and engineering to ensure improvements are made 

• Provide consultation to customers regarding the most effective use of Transvirtual platform in conducting business 

• Keep HubSpot & Confluence documentation up to date  

Why you will love this role: 

• Become a Client leader in a growing market: We have a growing list of customers in the ANZ markets and looking to expand into more sizable Enterprise level deals in an industry that is growing and evolving rapidly 

• Join a dedicated and experienced team: you’ll work alongside a dedicated and experienced team who have carved out a solid reputation for operational experience 

• Drive your initiatives to success: a large part of this role will have you bringing your own ideas and experiences to challenge how we’ve always done things. As a business we thrive on everyone’s initiative to grow the business.  

• Friendly, with a global presence: we are a fun team, largely based in Australia, but also Philippines, India, USA, and Pakistan. You’ll get the chance to collaborate with multiple teams who are all inclusive and open. 

 
Essential Skills / qualifications: 

• 5 years or more working as a CS or Account Manager in a SaaS or similar business 

• Proven capacity to develop unrivalled product knowledge in a new sector (or Logistics experience) 

• Excellent verbal and written communication skills 

• Experience managing a team, both in office and remote 

• Demonstrable experience working with teams to align on values and behaviours to make improvements  

Desired Skills: 

• Commercial university degree or equivalent  

• Understanding/experience of the logistics sector / SaaS businesses 

• Excellent communication and negotiation skills  

• Ability to connect with a range of customers and find key buying habits of prospects. 

• Great team player who understands the importance of working together to meet a common goal. 

About Transvirtual: 

Transvirtual is a modern SaaS business, delivering industry-leading logistics solutions.  

Inspired by his family’s involvement in the transport industry, our founder set out to build a truly configurable Transport Management System (TMS) that could adapt to the diverse needs of this sector. We’ve built on our unique selling point of configurability by developing a deep network which allows transport businesses to process more data, more effectively, through extensive integrations.  

Today we have evolved our product set beyond TMS and offer a complete logistics solution, expanding beyond Australia into New Zealand, USA and Canada. 

Our culture is constantly evolving, and we ensure strategic alignment through clear goals set using OKRs. We thrive on positive, consistent, and collaborative communication, necessary for a remote first business. We support that through fortnightly all hands meetings and Quarterly Workshops including Retros. 

We’re always looking for outstanding candidates to join us as Technology, Logistics and Growth experts. So, if you’re excited by this opportunity, we’d love to hear from you! 

The role:

In this newly created role, you will spearhead and lead our acquisition focus in the ANZ market for our industry leading Transport Management System (TMS). 

Established over 18 years ago in the Australian market, TransVirtual is a fully integrated platform connecting agents, carriers, and logistic businesses all over the globe. Its strength is in its simplicity and scalability, as well its ability to integrate multiple carriers for a full 360-degree view of your logistics business.   

This role is of strategic importance to open pathways to introduce our technology with transport and logistics companies all over ANZ. You will have a background in sourcing new business opportunities be it over the phone and face to face; and have extensive experience with negotiating high level deals that may be complex in structure.

Having knowledge of the logistics industry will be a huge benefit, but most importantly your ability to understand quicky the relationships and connections to unlock deals will be paramount. Because of the nature of these partnership opportunities, networking, connecting with key decision makers and having a presence online and in person at key events will play an important role in your success.  

In support, we have a resourceful and dedicated team with decades of experience in the logistics space. As we are making in-roads into this market, this role represents a unique opportunity to make your mark and help grow this exciting technology abroad.    

Your key stakeholders will be our Head of Sales and General Manager. 

Why you will love this role:

• Become a sales leader in a brand-new market: We have a robust plan to expand further in the ANZ market, to connect our platform to businesses in the ANZ market. Get in the door early to grow within the ranks of a fast paced and growing organization.   
• Join a dedicated and experienced team: you’ll work alongside a dedicated and experienced team who have carved out a solid reputation for operational experience.  
• Drive your initiatives to success: a large part of this role will you bringing your own ideas and experiences to meet the needs of our acquisition targets. As a business we thrive on everyone’s initiative to grow the business. 
• The team is built on accountability and trust: we have built our foundations on a Charter of Culture to support the team to meet milestones, drive to better performance and have open and honest communication…. always
• Friendly, remote team: we are a fun team, largely based in Australia, but also Philippines, India, USA, and Pakistan. You’ll get the chance to collaborate with multiple teams who are all inclusive and open.

Essential Skills / qualifications:

• 4+ years’ experience in a business development role. 
• Adept at sourcing and following up opportunities to meet sales targets.
• Excellent communication and negotiation skills
• Experience in managing a contact pipeline – CRM updates (we use HubSpot)
• Networking experience to connect with business owners and managers. 
• A proven talent for opening doors and negotiating strategic deals.
• Ability to think and act fast as directions change to meet sales quota 
  
  

Desired Skills:

• Marketing university degree or equivalent – maturity in your thinking is what we are after
• Understanding/experience of the logistics sector / SaaS businesses
• Excellent communication and negotiation skills – find and close deals.
• Ability to connect with a range of customers and finding key buying habits of prospects
• Great team player who understands the importance of working together to meet a common goal.

About TransVirtual:

TransVirtual is a modern SaaS business, delivering industry-leading logistics solutions. 

Inspired by his family’s involvement in the transport industry, our founder set out to build a truly configurable Transport Management System (TMS) that could adapt to the diverse needs of this sector. We’ve built on our unique selling point of configurability by developing a deep network which allows transport businesses to process more data, more effectively, through extensive integrations. 

Today we have evolved our product set beyond TMS and offer a complete logistics solution, expanding beyond Australia into New Zealand, USA and Canada.

Our culture is constantly evolving, and we ensure strategic alignment through clear goals set using OKRs. We thrive on positive, consistent, and collaborative communication, necessary for a remote first business. We support that through fortnightly all hands meetings and Quarterly Workshops including Retros.

We’re always looking for outstanding candidates to join us as Technology, Logistics and Growth experts. So, if you’re excited by this opportunity, we’d love to hear from you!

Remote within Australia, or in-office/hybrid in Melbourne, Australia

Atticus is seeking an experienced SaaS account manager to join our team. We value creative, curious, and self-driven people who are passionate about their craft. You’ll be helping our customers make the most of a product they already love using, in a supportive team culture, without unachievable targets or smile-and-dial, gong-ringing energy.

About us

Atticus is a Melbourne-based scale-up founded in 2017 that offers the leading technology in document fact-checking. We are on a mission to bring more truth to the world of business. Our software helps our customers—law firms, listed companies, and funds—fact-check critical documents before they're disclosed to market. Our users love Atticus because we save them a lot of pain in high pressure, high stakes work.

We’re a growing, global company. We’re profitable and using our resources for growth. Over 70% of our customers are inbound or referrals. We’re trusted by 95% of Australian corporate law firms, 30% of the UK Top 30 law firms, over 40% of the ASX50 and 35% of the ASX100. Plus, we’re expanding into Asia and North America.

About you 

We’re looking for someone with 4+ years account management, CX, and/or sales experience in a SaaS company or consultancy. We want creative, curious, and self-driven people who are interested in building something of lasting value. The people who are likely to thrive at Atticus are conscientious problem solvers. So if you’ve got the following qualities then please get in touch:

• Creative and flexible. We’re a small team doing things nobody has done before, so you’ll be excited about tackling unknown problems and pitching in to help even when you don’t quite feel like you know exactly what you’re doing.
• Natural communicator. Communication is a first class skill, particularly in a remote world, so we take this seriously. More than just good spelling and grammar, you’re great at building relationships and getting things done with others, whether it’s through Slack, Zoom, or in person.
• Measure twice, cut once. We believe that long term, true velocity and agility comes from putting in enough planning that you can move fast without breaking things. “Slow is smooth, and smooth is fast.”
• Bias toward action. Generally, when in doubt, you give something a try and see if it works. Yes, doing the right thing is best, but doing the not-quite-right thing and learning from it is better than doing nothing at all.
• Outcome-focused. You don’t confuse a great slide deck for genuine user outcomes. You’re able to separate the process from the outcome, and if you’re blocked on the process you were expecting to take, you try other ways of getting that outcome.

If you also have any of the following, then definitely get in touch!

• Industry knowledge in corporate law and/or corporate governance. You’ve got a law degree, worked as a lawyer, or in investor relations, company secretary, corporate affairs, finance, or governance of a listed company, fund, or regulatory body.
• High growth environment. You’ve worked in a scale-up that’s grown fast and scaled processes.

About the role

As an Enterprise Account Manager, you’re instrumental in ensuring our customers get as much value as they can out of the platform. You’ll be the primary point of contact for their account, help them realise the value of the platform, and identify and realise opportunities for Atticus to add even more value within their business. 

You’ll be joining a small team, so nothing is really out of scope and no two days will be exactly the same. That said, here are some real things you might’ve done if you had been here this month:

• Spoken to a customer to understand their upcoming ESG reporting requirements, worked with one of our Product Consultants to determine a new way of making that as easy as possible with existing Atticus features.
• Identified opportunities for Atticus to provide more value and to devise and execute an expansion plan for each customer.
• Reviewed our customers on non-subscription plans to identify who would benefit from moving onto a subscription, and helped devise and execute a subscription migration plan for each customer.
• Worked with the Growth and Product teams to plan a “roadshow” of our east coast clients to talk about trends and best practices in corporate verification.
• Reviewed six customers’ Atticus usage against their plan in preparation for upcoming contract renewal discussions.
• Built a sample Atticus workspace to demonstrate verifying Sustainability reports in Atticus to a new user group within an existing customer.

Benefits

• Competitive compensation (AUD$130 - 150k OTE, dependent on experience and ability). 
• 100% remote friendly within Australia (come to the office, work from home, or a bit of both—it’s up to you)
• Flexible work hours (we care about outcomes—go for that lunchtime swim)
• New Macbook and $2,000 home office setup budget
• Five weeks leave each year (and never work on your birthday)
• 16 weeks paid parental leave 
• Dog-friendly office in Collingwood, Melbourne
• Generous professional development program

Interested?

If this sounds to you like we’re a great match, please apply below. You can also read more about us on our careers page.

Research Intern for  a Leading Australian Funding Solutions Provider

About the Company:

• Our client is dedicated to fueling the growth of Australian businesses by helping them secure grants, awards, and traineeships.
• Trusted by businesses across various industries, our client specialises in identifying opportunities and challenges that can unlock funding and recognition.
• They provide end-to-end management, from identifying opportunities and crafting tailored strategies to handling applications and delivering measurable results.

About the Role:

This internship offers an exciting opportunity to gain hands-on experience in grant research, proposal development, and project coordination. You’ll work closely with the team to identify funding opportunities, manage application processes, and support clients in achieving their business goals.

Key Responsibilities:

• Grant and Awards Research: Identify and track funding and business award opportunities suitable for various industries.
• Proposal Development: Assist in creating tailored grant proposals in collaboration with the account management team.
• Application Management: Monitor application statuses, report outcomes, and maintain clear communication with stakeholders.
• Traineeship Coordination: Work with external providers to organise traineeship programs and complete related administrative tasks.
• Calendar Management: Maintain a centralised schedule of opportunities and ensure timely updates for stakeholders.
• Reporting and Admin Support: Prepare reports on grant activities and support the team with general administrative tasks.

More Info:

• Location: North Sydney
• Type: Part-time internship of at least 3 days per week
• Duration: 6 months
• Work Arrangement: Office-based
• Start Date: mid January 2025
• Allowance: monthly allowance will be provided to support some expenses during internship

• Currently studying or recently graduated in Business, or a related field.
• Finance or Economics background is preferred. 
• Strong research and analytical skills.
• Excellent written and verbal communication abilities.
• Detail-oriented and organised, with the ability to manage multiple tasks.
• Familiarity with grants or funding processes is a plus.
• Enthusiastic and proactive, with a passion for helping businesses grow.

About Us

The Missing Link has been operating in Australia for over 27 years, helping businesses achieve their goals through IT transformation with our core offerings; IT & Cloud, Cyber Security and Automation.

Today, The Missing Link is one of the most awarded IT companies in Australia – recognised mainly for our people and processes. With over 190+ staff and 25+ different countries represented in our business, we’ve cultivated a respectful and positive workplace where everyone feels valued, respected and empowered. We pride ourselves on our training and development that ensures our staff can grow their careers alongside our growing business.

Our people are our difference, and we are always looking for amazing talent to join our team. If you’re looking for a highly successful, inclusive and fast-growing workplace, we’d like to talk to you.

The Role

The Missing Link is seeking an experienced Technical Consultant to join our friendly, collaborative and supportive IT Solutions Team.

As Technical Consultant, you will play a crucial role in managing and delivering IT projects that align with the strategic goals of our diverse client base. You will work closely with cross-functional teams to ensure projects are completed on time, within scope, and within budget. Your expertise will be essential in guiding project teams, managing stakeholders, and ensuring the successful implementation of IT solutions.

Responsibilities

Working with the Project team to deliver projects adhering to project methodologies and frameworks, you will:

• Lead and manage IT projects from initiation to completion.
• Develop project plans, timelines, and budgets.
• Coordinate with internal and external stakeholders to ensure project objectives are met.
• Identify and mitigate project risks and issues.
• Provide regular project updates to senior management and stakeholders.
• Ensure compliance with industry standards and best practices.
• Conduct post-project evaluations and provide recommendations for future improvements.

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• 3 Years + experience in project delivery or professional services organisations (preferably MSP)
• Proven ability in deploying architecture based on Solutions Architect designs
• Previous experience working within a PMO (Project Management) team and experience in Pre-Sales activities
• Implementation knowledge on Microsoft M365 and Entra ID services ranging from Intune (AutoPilot), Exchange Online, SharePoint, Conditional Access
• Implementation knowledge with vendors such as Veeam, Mimecast, Dell, VMware
• Strong understanding of project management methodologies and tools.
• Ability to manage multiple projects simultaneously.
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills with the ability to liaise with all levels of stakeholders
• Previous defence force experience is desirable

What We Offer:

• Competitive salary and benefits package.

• Opportunity to work with a talented and passionate team.
• Professional development and growth opportunities.
• Flexible working arrangements.

• Supportive, collaborative and respectful environment

Passionate about football (soccer) AND about business? Stranger Soccer is expanding to key cities around the world. We are looking for a License Owner to open and operate the Stranger Soccer business in Gold Coast.

This is not your traditional management job - it is truly built for someone that wants to own and operate their own business (that happens to make the world's greatest sport accessible to everyone). This role is ideally suited for an adventurous and football-passionate entrepreneur.

Sounds Like You?

As a next step, please visit www.strangersoccer.com and particularly the section Bring Stranger Soccer to your City to learn more about this dynamic opportunity. If it appears to be a fit, and you wish to learn more, please fill out the form there to officially express your interest. Be sure to download and explore the Stranger Soccer mobile app as well.

Responsibilities

• Bring the Stranger Soccer brand and business to life for the assigned city
• Recruit, train, and lead a small central team (2-3 persons) as well as a few freelance Official Hosts (game hosts) to kick off the operation
• Identify and secure prime slots at football venues to run Stranger Soccer games
• Engage in creative sales and marketing digital and hands-onto ensure that customers are introduced to the platform as a convenient and preferred way to play
• Oversee a schedule of games, ensuring customers are delighted with each game they play, and keep coming back for more
• Take advantage of the strong backing and direction of Singapore headquarters, where an operations and technology team is ready to support you.
  

You should have

• A passion for football, and a strong connection to your local football scene
• A business background, ideally in management and customer service
• An entrepreneurial background or spirit
• A commitment to owning, driving, and scaling the Stranger Soccer brand in the assigned market
• A hunger to succeed: financial compensation for this role will be proportionate to hard work, business acumen, and effectiveness.
  

About Stranger Soccer

With 3.5 billion football enthusiasts in over 200 countries, football is the most popular sport in the world. But why don't more people play it? Stranger Soccer (www.strangersoccer.com) makes playing football as easy as going for a jog or to the gym. Browse dozens of games on its acclaimed Mobile App. Book a slot. Turn up and play.

Incorporated in 2017, Stranger Soccer has quickly transformed the sports & recreation scene in Singapore. In a few short years, it has grown to be the #1-way people play football and futsal in the country, amassing tens of thousands of registered users purchasing thousands of slots every week. Whether you call it Fussball, Fútbol, Calcio, or anything else, the world now awaits.

Our Mission

To make playing football as easy as going for a jog.

Our Vision

A world in which playing football is as popular and widespread as watching football.

Got what it takes?

We look forward to meeting you.

Join AquaMobile - We’re on a mission to keep as many people safe in and around the water as possible through fun and effective methods.

We are looking for experienced and professional swim instructors and lifeguards who are:

• Passionate about teaching life-saving water safety skills
• Looking for a fun, flexible, and impactful role
• Are willing to travel to various home and condo pools to teach incredible families within your local community

About AquaMobile

AquaMobile is an award-winning at-home swim school founded by Diana Goodwin in 2011. We select the top instructors and lifeguards in local areas across the country to provide high-quality swim lessons and lifeguard services to clients at their home or condo pools.

If you thrive in an active environment, want to choose your own schedule, and love teaching others how to swim and instilling confidence through sport, then you’ll fit right in!

The Opportunity:

We’re looking to expand our team of dedicated, qualified swim instructors and lifeguards who will deliver effective, engaging, and enjoyable at-home swimming lessons to clients of all ages

Requirements:

Applicants who don’t meet the following requirements will still be considered for the role, provided all relevant qualifications/checks are obtained or renewed prior to starting.

Essential Requirements:

• Australian Swimming Qualifications (Austswim, Royal Life Saving, Swim Australia or Southern Education)
• Current CPR Qualifications
• Working with Children Check
• Police Check or willing to obtain
• Pool Lifeguard Qualifications (Lifeguard applicants only)
• Access to reliable transportation

Desired Qualifications:

• First Aid or willing to obtain
• Teacher of Babies and Toddlers / Infant and Preschool Aquatics
• Teacher of Competitive Swimming / Competitive Strokes
• Teacher of Access and Inclusion
• Teacher of Adolescents and Adults

• The flexibility to set your own hours and travel zone so you can work around other commitments
• A competitive salary ($45 - $66 per hour) + bonuses + tips *hourly rates vary by town but are ALWAYS highly competitive
• Access to a friendly and helpful support team that will find and book clients for you
• The opportunity to build deep relationships with your students; most clients book private lessons or semi-private lessons.

Job Type: Casual

• Guaranteed hours and shifts in Kensington 3031 -  previous experience essential but NO CERTIFICATIONS OR QUALIFICATIONS NEEDED 
• Award rate $30.61 per hour + Super + Paid KM's + Phone Allowance
• Accelerated career progression. Paid Training. Employee Benefits Program with discounts on Food, Clothing, Health and Well Being, Entertainment and more!

When was the last time you made a difference in someone's life?

For our Aged Care Workers, it’s with every customer, and on every shift. It takes a special person to be a Care Worker and help the older members of our community. We are looking for just that person to join our KinCare team in the Kensington 3031 area.

Your day will include:

• Domestic Assistance: Cleaning the home of older people so they have a safe and beautiful place to live
• Helping our customers with meal preparation and shopping 
• Providing social support and transport to lifestyle activities
• Personal care inc getting them up, showered and dressed for the day, medication management, assisting with mobility and therapy goals
• Providing respite and emotional support
• Social support and transport to appointments
• Providing complex care for customers with high care needs, such as dementia 

Why KinCare?

• We’re committed to improving the quality of life and wellbeing for our customers through tailored in-home care services. 
• Guaranteed hours close to home as a permanent part time employee.
• Your well-being is our priority! You can’t care for others if you don’t look after yourself.
• Extensive paid training and culture of continuous learning to ensure you know what’s expected and have the opportunity to learn.
• Accelerated learning programs to gain your professional qualifications (Cert 3).
• Paid CPR and First Aid courses.
• Paid Km’s, phone allowance and discounts on your car maintenance.
• Free uniform and a shoe allowance.
• Support at every step of your employment journey with KinCare.

What do we look for in a Care Worker? 

• Experience of 6 months or more in a similar role including experience with personal care, manual handling, hoist training and medications – no CERTIFICATIONS or QUALIFICATIONS necessary. Just previous experience.
• You care about assisting our aged community so they can live independently at home for longer. 
• You have a current P1 class or above Australian Drivers License and a registered vehicle – travel is part of the role.
• You don’t sweat the small stuff; sometimes your customer will be having a bad day or traffic delays you. You know not to take this personally and to shake it off before your next customer.
• You're available to work at least 3 days - Monday - Friday. No night or weekend work here.
• You're comfortable working independently and finding solutions to everyday problems, knowing when to ask your Manager for help. 

If you’re looking for an organisation that cares about you, apply today!

When you apply we will send you a link to a short online assessment from Vervoe so you can see what a day in the life of our Home Care Worker will be like. Before joining our team, we will be performing a National Police Check/Right to Work, functional fitness assessment on your behalf, as well as confirming evidence of COVID vaccination.

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant

Avani Melbourne Box Hill Residences are looking to expand their housekeeping team, with a number of part time positions now available.

who take pride in what they do - if you're energetic, fit and committed to delivering a high-end guest experience, you'll be perfect! 

About you: 

• Ability to multi-task in a busy environment
• Motivated, reliable, able to take direction & committed to continuous improvement
• A friendly personality with a positive outlook
• Great attention to detail & take pride in your work
• Ability to work both independently & as part of a cohesive team

About the job:

• 9 am Start time 
• Role at AVANI Residencies, Box Hill 
• Ensure a high standard of cleanliness is evident
• Complete cleaning on time and within allocated hours set by company
• Clean using provided specialised equipment and chemicals as per training
• Ensure a productive and professional relationship with staff members, clients and all contractor personnel
• May be required to check the quality of cleaning in other rooms

• 50% off Team Member Discounts on Accommodation 
• Premium AVANI Property 
• Paid Birthday Leave! 

AVANI Melbourne Box Hill Residences are currently seeking a hard-working, dedicated and experienced professional for the role of Housekeeping Manager. 

Monday to Friday role, no weekend work! Approx 35 hour per week or Full time upon discussion 

Job Responsibilities:

• Ensure a high standard of cleanliness is evident throughout the property in Housekeeping (in rooms, public and common areas);
• Build a productive and professional relationship with Housekeepers staff members, Housekeepers clients and all contractor personal;
• Lead housekeeping team to provide an excellent cleaning service;
• Oversee daily on the job training for all cleaning employees;
• Maintain accurate financial, maintenance and inventory records.

• Guaranteed hours and shifts in Coolum Beach 4573 -  previous experience essential but NO CERTIFICATIONS OR QUALIFICATIONS NEEDED 
• Award rate $30.61 per hour + Super + Paid KM's + Phone Allowance
• Accelerated career progression. Paid Training. Employee Benefits Program with discounts on Food, Clothing, Health and Well Being, Entertainment and more!

When was the last time you made a difference in someone's life?

For our Aged Care Workers, it’s with every customer, and on every shift. It takes a special person to be a Care Worker and help the older members of our community. We are looking for just that person to join our KinCare team in the Coolum Beach 4573 area.

Your day will include:

• Domestic Assistance: Cleaning the home of older people so they have a safe and beautiful place to live
• Helping our customers with meal preparation and shopping 
• Providing social support and transport to lifestyle activities
• Personal care inc getting them up, showered and dressed for the day, medication management, assisting with mobility and therapy goals
• Providing respite and emotional support
• Social support and transport to appointments
• Providing complex care for customers with high care needs, such as dementia 

Why KinCare?

• We’re committed to improving the quality of life and wellbeing for our customers through tailored in-home care services. 
• Guaranteed hours close to home as a permanent part time employee.
• Your well-being is our priority! You can’t care for others if you don’t look after yourself.
• Extensive paid training and culture of continuous learning to ensure you know what’s expected and have the opportunity to learn.
• Accelerated learning programs to gain your professional qualifications (Cert 3).
• Paid CPR and First Aid courses.
• Paid Km’s, phone allowance and discounts on your car maintenance.
• Free uniform and a shoe allowance.
• Support at every step of your employment journey with KinCare.

What do we look for in a Care Worker? 

• Experience of 6 months or more in a similar role including experience with personal care, manual handling, hoist training and medications – no CERTIFICATIONS or QUALIFICATIONS necessary. Just previous experience.
• You care about assisting our aged community so they can live independently at home for longer. 
• You have a current P1 class or above Australian Drivers License and a registered vehicle – travel is part of the role.
• You don’t sweat the small stuff; sometimes your customer will be having a bad day or traffic delays you. You know not to take this personally and to shake it off before your next customer.
• You're available to work at least 3 days - Monday - Friday. No night or weekend work here.
• You're comfortable working independently and finding solutions to everyday problems, knowing when to ask your Manager for help. 

If you’re looking for an organisation that cares about you, apply today!

When you apply we will send you a link to a short online assessment from Vervoe so you can see what a day in the life of our Home Care Worker will be like. Before joining our team, we will be performing a National Police Check/Right to Work, functional fitness assessment on your behalf, as well as confirming evidence of COVID vaccination.

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant

We’re looking for a Customer Success Engineer (CSE) to build, retain, and grow our Small to Medium Business client base.

In this role, you’ll partner with an Account Manager, applying best practices and solutions as the product champion of Procore and serve as a subject matter expert. You will succeed in this role when the customer succeeds in adopting and realising business performance gains from their investment in Procore. You will literally be helping improve the lives of our construction customers by connecting them on a global platform.

As a successful CSE, you’ll help organisations understand best practices around construction technology and solutions, and the many business benefits they can provide. 

As a successful CSE, you’ll use your consultative mindset to leverage Procore’s technology solution within the industries we serve. You’ll be instrumental in creating long-lasting adoption and delivering custom ROI analysis for your client base. You’ll partner closely cross-functionally with Sales, PS, Support, Product and Marketing. Successful candidates are passionate about construction and technology. You’ll provide industry and technology thought leadership while encompassing Procore’s values of Openness, Optimism, and Ownership.

This position will report to the Manager of the SMB Customer Success team and be based in Sydney. We’re looking for someone to join our team immediately.

What You’ll Do:

• Assist new clients through Implementation paths
• Make data-driven recommendations to your customers on how they can optimize the value of Procore, based on customer analytics and industry best practices.
• Craft value-based presentations that address customer business problems and accelerate the adoption of the Procore platform
• Develop and execute on account strategies for emerging accounts while working alongside Sales to deliver positive outcomes for clients
• Build trust and create meaningful relationships among champions and key executives within each account
• Identify product improvements or new products by remaining current on customer needs, industry trends, market activities, and competitors.
• This position requires 15-20% travel to Procore offices, client sites, and more!

What we’re looking for:

• Bachelor’s degree in Construction Management, Civil Engineering, Mechanical Engineering, Information Systems preferred or relevant years of experience
• 1+ years of Customer Success, Professional Services, Technical Pre-Sales experience or 1+ years of Construction industry expertise preferred
• Ability to leverage strong technical aptitude to master Procore’s product offerings, business model, services, and emerging technologies
• Outstanding presentation and communication skills both in-person and through virtual meetings, and in writing
• Strong analytical and problem-solving skills to synthesize relevant and impactful intelligence from ambiguous data
• Experience acting as a technology evangelist 
• Able to operate in a fast-paced, diverse, innovative environment.
• Ability to read, speak, and write in English
• Ability to train clients on product.
• Must work well within a team environment

• Stunning New Property 
• Work For an International Company with Global Growth
• 50% Off Team Member Discounts 

Join Minor Hotels ANZ in our Pre-opening team for our brand-new property in the Brisbane CBD. 

Our Building and Facilities Manager will be responsible for the daily presentation, and operational efficiency of the property with a key emphasis on maximizing growth and profitability. In addition, this role involves assisting with overseeing Body Corporate matters and fostering positive relationships with owners and residents, ensuring their needs are met and concerns addressed promptly.

Key Responsibilities Include: 

• Supervision of (but not limited to) electrical, mechanical, pest control, cleaning, fire protection, security control systems, hydraulic services and approved contractor works 
• Supervision of all common area cleaning, repairs and maintenance in accordance with the Caretaking agreement 
• Preparation of (but not limited to) building reports, plant and services schedules
• Allocate all owner and body corporate expenses to the appropriate area pursuant to Building Manager Agreement
•  Management Group at all times in all dealings with owners, tenants, staff and body corporate 
• Maintain an extensive knowledge of the building by-laws, in addition to, the duties and obligations contained in the Caretaking agreement 
• Report all breaches of the building by-laws to Owners Corporation. 

Are you outgoing, energetic and have a passion for coffee?

Join our Nespresso Kiosk Team for the Holiday Season and represent an Internationally recognised Coffee Brand.

• Full Time & Casual hours Available
• Location: Erina Fair
• Contract Term: 6 weeks - 18th November 2024 - 29th December 2024
• Availability: Monday - Sunday Roster
• Opportunity to extend post contract

As a Kiosk BA you will be expected to represent the brand, and to create a positive and highly engaging experience for customers.

Your primary focus will be to demonstrate Nespresso coffee through sampling, converting engagements into sales.

As a Kiosk Brand Ambassador you will:

• Engage customers through coffee sampling.
• Convert customer engagements into coffee sales.
• Assist customers in finding their perfect machine.
• Drive brand engagement.

About you:

• You are high energy and have a passion to work within a team
• Available to work Monday – Sunday and late night shopping trade hours on a roster system
• You have impeccable standards of personal grooming
• You excel at communication and relationship building

Responsibilities

•  Prepare coffee for customers using Nespresso coffee & machines.
•  Complete coffee transactions.
• Customer service and relationship building with excellent communication skills
•  Maintain cleanliness and organization of the kiosk.
•  Ensure compliance with health and safety regulations.
•  Manage inventory and order supplies as needed.
•  Provide excellent customer service.
•  Maintain accurate records of sales.
•  Ensure proper storage and handling of consumables & milk products.
•  Work collaboratively with team members.
•  Perform opening and closing duties as required.

As a Lecturer within Midwifery, this position will contribute to the teaching and  course coordination and curriculum development at both undergraduate and postgraduate levels and contribute to the development of midwifery knowledge through research and scholarship. 

This is a continuing, full time position and will be primarily based at the Griffith University Logan campus. As Griffith is a multi-campus University you may be required to work across other campus locations.

Griffith University’s campuses are located on the lands of the Yugarabul, Yuggera, Jagera, Turrbal, Yugambeh and Kombumerri peoples.

Salary Range
The full time equivalent base salary will be Academic Level B range $110,464 - $131,180 per annum + 17% superannuation. The total FTE package will be in the range $129,242 - $153,480 per annum.

ServiceNow is building a new and exciting team ( GCS Move Desk Team)  to facilitate, and ultimately automate, a seamless customer move experience.  

The GCS Move Desk Team will guide a desired customer instance through the various steps required to be executed properly.  The mission is focused on end-to-end orchestration and visibility, partnering with the right internal teams or external customers to make the required steps happen.

What you get to do in this role 

• Track and report on status of move/migrate requests from initial trigger  to completion
• Take whatever steps are required to assign work items properly across teams, monitor for timeline execution, establish SLAs where needed.  This may include creating and assign cast tasks for cases that track moves, checking for status updates, and hounding owners if SLAs are breached
• Directly engage with customers (in the presence of support) to explain the move process, build customer confidence in ability to execute, and push through customer resistance where needed to achieve our move objectives.
• Directly engage with teams/systems outside of GCS where needed.  Ex: If an entitlement check is needed and not yet automated, do the check and talk with anyone required to do it properly.
• Be the process owner for how moves should be executed from an end-to-end perspective such that the group is positioned to provide automation requirements for areas that can be automated.  In this sense the vision of the group is that it starts as a group directly doing/owning manual steps to ensure a successful move.  Over time they define automations which when completed make the group far more efficient and push them into a role of monitoring and resolving exceptions only. 
• Identify opportunities to automate where appropriate.

BlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our people to be safe, successful and well. We’re leaders and innovators in transforming steel into smart products and solutions that support society, today and in the future. We’re proud of brands, like COLORBOND ® steel that inspire and protect everything from hospitals to bridges and stadiums.

The Opportunity

Our Lysaght business is looking for a Customer Service Representative to join the Customer Service Team based in Canberra. Made in Australia since 1921, Lysaght manufactures and markets steel building products that have helped shape the nation: from iconic corrugated roofing over Australian homes, to large commercial and industrial projects.

You will support our Customer Service team, which focuses on producing steel products for structural support in constructions. Being the face of BlueScope, you will ensure all our customers receive exceptional service. You’ll be joining a supportive, fast paced and customer focused team renowned for providing consistently high levels of customer service. We are good at what we do! Success in this role will see you delivering our customers a premium service helping our business to increase sales and develop on-going repeat business. 

When you join our team, we offer flexibility for work/life balance, access to our Employee Assistance Provider, and ongoing training and development.

What Will You Do?

This role will offer variety and scope for an enthusiastic team player who enjoys the full spectrum of a busy workplace. In addition to general sales /customer service duties, you’ll be responsible for the following:

• interacting with our customers via face to face and managing quotes and queries
• following up on quotations and inquiries converting these into sales opportunities
• collaborating with internal stakeholders including marketing, warehouse and sales departments to ensure customer expectations and requirements are met - including product specifications, special packaging, and delivery timetable
• continuously look at new ways of improving the customer experience and consistently improving the total value proposition

More About You

As a highly motivated individual, you’ll provide exceptional service so that our customers can build and create great structures. You’ll bring:  

• excellent communication and a high standard of customer focus with the ability to resolve issues effectively and efficiently 
• a can-do attitude and the ability to pick up new and custom IT systems quickly
• high attention to detail, likes working with numbers and the ability to complete multiple tasks simultaneously with your superior time management skills
• a commitment to your own safety and well-being while caring for others 

Why BlueScope​

As we’re creating strength for the future through our people, products and solutions, BlueScope gives you opportunities to innovate, learn and grow with the business, supported by inclusive leadership and a positive, passionate team. At BlueScope, you’ll:​

• learn and develop as you grow. With opportunities to build skills specific to your role and aspirations, our lifelong learning culture will support your future career pathways.​
• create innovative solutions. Seek better, smarter ways to solve problems, create sustainable solutions and make things happen.​
• experience connection and care. Experience a positive, inclusive work environment where we look out for each other’s safety and wellbeing.​
• deliver work that matters. Every action you take matters in delivering for our customers and strengthening communities for the future. We value what you do. 

At BlueScope, we offer work-life flexibility through our B-flex program. We’re committed to fostering an inclusive environment where every employee feels respected and valued to be their authentic selves, and welcome people of all backgrounds, skills, experiences and perspectives. We encourage Women and First Nations people to apply. We’re passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal.​

It’s an exciting time in our history as, together, we work towards Our Purpose: “We create and inspire smart solutions in steel, to strengthen communities for the future.” ​

Come and discover us at www.bluescope.com/auscareers​

Join us, creating strength for the future.

Applications close Tuesday 10th December 2024.