Total 68,282 job vacancies in wa regional south west

With a sufficient timezone overlap with the team, we’re able to hire eligible candidates for this role from any location in Australia. If this sparks your interest, apply today and chat with our friendly Recruitment team further.

The Enterprise Support Engineer is a part of our Server Support team, which is passionate about providing advanced support and product expertise to our largest customers.

More about you:

You will be key to providing a consistent quality experience, bringing new and improved support methodologies to Atlassian, building a wide and loyal customer base to the Atlassian products and brand. You will perform triage, root cause analysis, debugging, and solving across one-to-many Atlassian products. As part of the team, you will receive on-boarding training to make you a specialist in one or more of our products, system technologies, and network technologies. You will lead and participate in customer-facing calls helping to communicate progress updates, action plans, and resolution details. You will be part of a team ensuring we have customers for life.

Are you passionate about collaborating with knowledgeable teams and about providing high-quality service to the world's largest customers? If so, this role could be perfect for you. Become part of our distributed team of engineers practicing a follow-the-sun methodology with our other offices around the world to deliver the best support possible for our high-priority customers.

On your first day, we'll expect you to have:
- A significant number of years in a support role, software services, and/or system administration for a large end-user community.
- Deep understanding of operating systems (e.g. Linux, OS X, and/or Windows).
- Understanding of networks and relevant technologies, including proxies, load balancers, LDAP, Active Directory, SSL, etc.
- Understanding of application server technologies (e.g. Tomcat, Apache, WebSphere, JBoss, etc.).
- Experience with SQL databases and troubleshooting.
- Experience in critical issue handling with multiple stakeholders from Systems Administrator to C-level executives.
- Experience in working with enterprise customers.
- Excellent written communication skills with the ability to explain complex topics in easily understood, concise language [English] over email, phone or screen-shares.
- Participate in weekend and holiday rotation and/or on-call as required.

All your information will be kept confidential according to EEO guidelines. To learn more about our culture and hiring process, explore our Candidate Resource Hub: https://www.atlassian.com/company/careers/resources.

With a sufficient timezone overlap with the team, we’re able to hire eligible candidates for this role from any location in Australia and New Zealand. If this sparks your interest, apply today and chat with our friendly Recruitment team further.

Atlassian is looking for experienced and talented engineers to join our team! These Product and Platform teams are looking for innovative Frontend developers to help us build for the future. You'll be responsible for the design, build and maintenance of product and platform services, and infrastructure that powers Atlassian Cloud. We build always-on, low-latency, high-concurrency micro-services and systems that scale for millions of users.

This is a role with broad technical responsibilities across all our products with greenfield projects and technologies, not a product maintenance type of role. You will play a key role in shaping the Atlassian Cloud Platform. Using your programming expertise and deep understanding of modern web architectures and distributed systems, you will help future-proof our established products by designing, implementing, integrating, tuning and issue resolution new micro-services, software libraries, tools and applications.

On your first day, we'd love for you to have:
- Great experience across the board with a strong depth of knowledge in Javascript (ReactJS).
-Keen interest in open source and learning new technologies.
- Understanding of how to build performant, decoupled, testable, maintainable code.
- Enjoyment of sharing knowledge with teammates, and working collaboratively when you need help.

It's great, but not required, if you have:
- The ability to write components in vanilla JavaScript, but the intelligence to leverage existing libraries when it makes sense.
-We're heavily using React and Redux, and we write all new code with ES6 features, so familiarity with some or all of these is helpful.
-Some industry experience with public cloud offerings (e.g., AWS, GAE, Azure).
-Understanding of typical web application, SOA and micro-services patterns.
-Knowledge of open source libraries, tools and frameworks (e.g. for logging, wiring, testing, building).
-Ability and willingness to learn new programming languages, frameworks and paradigms.

All your information will be kept confidential according to EEO guidelines. To learn more about our culture and hiring process, explore our Candidate Resource Hub: https://www.atlassian.com/company/careers/resources.

Why BT
We’ve always been an organisation with purpose; to use the power of communications to make a better world. You can trace this back to our beginning as pioneers of the world’s first telecommunications company. At our heart, we’re a technology company with research and innovation in our bones, and a desire to be personal, simple, and brilliant for our customers. Those are the values we live by. Creating an inclusive working environment where people from all backgrounds can succeed.

Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale, capable of achieving great things. From supporting emergency services, hospitals, banks and keeping economies around the world online, safe, and secure. To delivering large scale technology infrastructure like the creation of BT Sport.

Today, in this fast changing, always on, digital world, our purpose remains true. Yet the market conditions, regulation and competition we face are tougher than ever before. So, if you have the drive, optimism, and resilience to help propel us forward, we’ll offer unrivalled personal development, a wealth of opportunities to learn, experience new things, and pursue new careers. If that’s you, and what you’re looking for. We’d love you to be part of our future.

Key Purpose of the role
To manage and administer IP Enterprise, Data Centre & WIFI Technologies for BT and its Global customers.
Provide Level 3 technical support. Provide escalation support and liaising with customer representatives or vendors and supporting/directing other support staff where appropriate.

Your Responsibilities
• Form an integral part of 24*7 rota to provide in-life support
• Work on complex incidents, problems and changes within the Operational environment.
• Provide level 3 operational support and own the high priority incident while maintaining the agreed SLA.
• Be the technology SME for specialised product as per contract or business need
• Be the Contract SME obtaining full infrastructure, tools and process knowledge.
• Provide escalation support to team members including first and second line of defence.
• Root cause analysis and building PIR as and when required
• Provide consultancy and support in Vulnerability management, IOS upgrades and policy management.
• Ensure full awareness of the need to safeguard sensitive customer information at all times, so that customers perceive BT to be a trustworthy organisation.
• Configuring, troubleshooting, and managing Cisco Nexus (9k, 3k, 5k, etc.)
• Configuring, troubleshooting, and managing Cisco WLC (5500, 9800) Cisco Prime
• Managing Cisco ISE infrastructure
• Perform Checks on the quality of work done by project team on newly commissioned network nodes and responsible for its handover acknowledgement to operations team.
• Highlighting any design issues to the Engineering team and following up until its resolution
• Suggesting design improvements to Engineering team which could be beneficial for the network going forward
• Performing software upgrades of network elements
• Perform after hour support (rostered on call)
• Engage with equipment vendors for complex faults
• Maintain up to date information about configuration Items and their associations required to deliver telecommunications services.
• Develop good technical awareness of new product developments in emerging technologies.
• Manage own work effort effectively with minimum supervision.
• Work on own initiative, recommending and implementing improvements to the network.
• Mentoring and raising the technical skills of level 1 and 2 engineers
• Risk Analysis and Validate Changes to minimize the impact.
• Assist with internal and external audit requests.
• Provide Root Cause Analysis for Low, Medium and High Severity Incidents and work with problem management team to close the identified gaps.
• Provide technical review of changes being implemented by the projects team.
• Responsible to document all Troubleshooting activities into the incident record/ticket.
• Co-ordinate with onsite operation teams to resolve regional/global problems.
• Further development of existing network infrastructure
• Provide a technical point of contact between user/IT groups to ensure effective support.
• Project collaboration with Implementation and Engineering teams.

Leadership Skills Required
• As an Individual contributor , accountable for respective deliverables area.
• Form an integral part of a 24 hour on call support rota to provide 24x7 support.
• To share technical knowledge with in the team and participate in cross skilling activities.

The technical skills needed;
Mandatory: Hands-on experience in operation and management of IP Enterprise, Data Centre and WiFi.
• Experience with Cisco Data Centre Infrastructure.
• Experience with Wireless technologies.
• Experience with syslog solution and SIEM solution (Splunk, Logrythym).
• Knowledge and experience of Cisco DNA Centre (DNAC) for Provisioning, Assurance and Automation services.
• Cisco Router & Switch experience with emphasis on IOS / CatOS, NxOS
OSI & TCP/IP Network protocol architecture, Layering benefits and concept, functions of different layers, switches and LAN design, VLAN’s, VTP, STP, RSTP, MSTP, VPC, Multichassis EtherChannel(MEC).
• Strong understanding of TCP/IP.

Experience you would be expected to have;
• Bachelor degree qualification (Telecommunications/Engineering, IT/Data Networks) or equivalent experience.
• Minimum 5 Years telecommunications-based experience within a large enterprise/carrier or integrator.
• Mining, Industrial/Oil and Gas or manufacturing experience preferred.
• CCNP.
• At least 5 years hands-on IP Data Centre experience.
• Stakeholder management and ability to work under pressure.
• Effective oral and written communication.
• Strong problem solving and analytical skills.

Fitter Maintenance/Mechanic [WA]
• Multi Franchised Distributor of Earthmoving and Construction Equipment
• High Quality Team of Professional Technicians
• Full time position based at our branch office in South Guildford, WA
• $90,000 - $100,000 per annum base (depending on experience)

Tutt Bryant Equipment is the national distributor of Metso Crushing and Screening equipment and is seeking a professional Fitter Maintenance/Mechanic to join its WA team based in South Guildford.

This position will be responsible for providing both inhouse and field repair and maintenance support to a client base utilising Metso Crushing and Screening equipment.

The essential tasks of this role include:
• Diagnosing faults in and performing operational maintenance of Metso Crushing and Screening equipment
• Dismantling and removing engine assemblies, transmissions, steering mechanisms and other components, and checking parts
• Repairing and replacing worn and defective parts and reassembling mechanical components, and referring to service manuals as needed
• Performing scheduled maintenance services, such as oil changes, lubrications and tune-ups, to achieve smoother running of equipment and ensure compliance with pollution regulations
• Testing and adjusting mechanical parts after being repaired for proper performance
• Diagnosing and testing parts with the assistance of computers
• May erect machines and equipment on-site

The skills and experience required for this role are:
• AQF Certificate III including at least two years of on-the-job training, or AQF Certificate IV
• At least two [2] years work experience
• Safe working track record
• Strong work ethic and willingness to learn
• Ability to work unsupervised and
• Ability to work within a team environment
• White Card (Construction Industry)
• Able to pass a Pre–employment Medical and Drug & Alcohol Screen
• Excellent Time Management
• Good Communication and Literacy
• Flexibility
• Valid Drivers Licence

An attractive remuneration package is on offer for this position with a base salary of $90,000-$100,000 (depending on the level of experience) and other company-provided items and benefits.

Tutt Bryant is an Equal Opportunity Employer.

Please respond by sending your resume outlining your experience with a detailed cover letter to the Human Resources Manager by pressing the “Apply” button.

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Our client is a national leader in electrical solutions across many sectors including mining, renewables, infrastructure and power generation. Due to rapid internal growth, we are looking for multiple Fitter Machinists to be based at their Newcastle facility.

What's involved?

Measuring and compliance checks for mining equipment - AS 3800
General workshop fitting on mining equipment
Manual machining on lathes and mills

What are we looking for?


Trade Qualified Fitter Machinist
Must be able to perform manual machining
Welding skills highly regarded but not essential
Mining experience highly regarded
Excellent work references that can support your application


What we can offer you:

Day shift 9 day fortnight - $55.84 / hour casual rate, or:
Afternoon shift 4 day week - $69.80 / hour casual rate
Specialise in the industrial sector and be a part of engineering solutions
Ongoing Opportunity
Permanent opportunities for the right candidates
Immediate Start
Ongoing support from your Randstad team



Other benefits of working with Randstad!


Discounts at retailers like David Jones, Myer & JB HiFi, Rebel Sport, Woolworths, Hoyts cinemas and many more.
Our Employee Assistance Program offers you and your family free & confidential counseling
Access to your payslips at the click of a button via our MyRandstad App


If this sounds like the right opportunity for you please click apply or call Dean on 0438 863 915

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Please click here to apply.

With a sufficient timezone overlap with the team, we’re able to hire eligible candidates for this role from any location in Australia. If this sparks your interest, apply today and chat with our friendly Recruitment team further.

Here at Atlassian, we help teams turn ideas into reality with our world-class collaboration tools. Atlassian Support Engineers work directly with our customers to help unlock the potential in teams around the globe by troubleshooting, debugging, and answering questions about our products to ensure that we always provide a best-in-class service.

The Senior Support Engineer role is a part of our growing, global support team focused on providing high-quality support to Atlassian's customers. You'll help us to grow our support capabilities and will help us to maintain our high quality of support at scale. The Senior Engineer will report to the Support Manager as a 2IC and senior member of the support team, addressing the most difficult technical issues and resolving elusive or long-standing technical problems. The Principal Engineer has three primary responsibilities. First and foremost is to ensure that Atlassian customers receive professional and helpful responses to their support requests. The second, is to participate in building the capabilities of the Customer Support Services organisation. Third, is to contribute to the development and improvement of Atlassian products. Senior Support Engineers (working with Senior Leadership, Support Management, Service Enablement, Product Leads, Learning and Development, Engineering, and other departments) are also typically engaged in small to large-scale special project assignments, regionally or globally, to help enhance the customer experience.

If you love solving the deepest and most challenging problems, enjoy working with all types of customers from around the world, and love variety, this is the perfect role for you!

On your first day, we'll expect you to have:
-Typically 8 or more years work experience in a highly technical environment.
-Typically 6+ years customer-facing (internal or external) experience.
-Typically 2+ years work experience leading continuous improvement efforts that have improved own team's performance metrics, efficiencies, customer outcomes and/or capabilities.
-High respect for the value of teamwork, able to contribute to the entire group.
-The mindset to achieve or exceed customer expectations.
-A passion for learning new technologies and how to utilise them in a customer-facing environment.
-An ability to detect and diagnose complex technical issues effectively and efficiently.
-A high degree of empathy for the customer experience.
-A strong ability to manage multiple tasks with varying levels of priority and urgency.

In this role you will:
-Provide Atlassian's legendary technical support through written and verbal communication with customers in various types of roles while building positive customer relationships.
-Lead customer-facing calls, communicating progress updates, manage expectations, action plans, and resolution details, driving customer success.
-Perform problem evaluation, root cause analysis, debugging, reproduce issues, and troubleshoot Atlassian products and with other technologies our products work with.
-Be the point person in handling escalations from some of our largest customers and collaborating with other teams to bring them to resolution.
-Work to provide a consistent quality experience, bringing new and improved support methodologies to Atlassian, and creating a wide customer base, loyal to the Atlassian brand and products.
-Be a globally recognised knowledge multiplier, uplifting our teams technical skill level, and a vocal customer champion focusing on improving the broader customer experience.
-Have a visible global impact on process, product, and team by influencing our operational standards and product direction.
-Understand customer use cases and advocate for their needs to influence feature requests and bug fixes.
-Grow knowledge-base articles, standard operating procedures and best practices, and documentation for both end-users and the global support team.
-Work collaboratively with our diverse teams, sharing best practices, and living our Atlassian values.

All your information will be kept confidential according to EEO guidelines. To learn more about our culture and hiring process, explore our Candidate Resource Hub: https://www.atlassian.com/company/careers/resources.

HVAC Testing and Balancing / Commissioning technician

About the company:
Our company operates in the commercial HVAC industry, providing services as follows:

Testing and balancing
Dilapidation inspections
Fire system testing & certification
Pipework flushing
Building pressure testing
Technical commissioning consultation
HVAC system discovery, mapping & reporting
About the Role

We are looking for an Experienced HVAC testing and balancing / Commissioning technician to apply their knowledge across multiple sites in throughout the Greater Sydney region.


What you’ll be doing:

Support our team culture
Perform site inspections and report on findings
Identifying flaws in HVAC design and help create solutions
Interpret test findings and communicate with clients
Assist with creation of HVAC commissioning plans
Assist with design and carrying out unconventional testing procedures
Maintain clear and proactive communication with key stakeholders
Liaising with the client directly and frequently on designated sites


What you will need:

Prior experience in building services
Experience in HVAC commissioning
Excellent communication and written skills
Hold a current driver’s licence
Ability to work night shift on shut down’s or when required
NEBB certification (Preferred, not essential)
What We Offer You

We offer you a flexible, supportive and inclusive work environment. We take peoples careers seriously and provide further education to assist with growth and ability.

We are a passionate group, part of a growing business in and field that is becoming increasingly important in the HVAC Industry and encourage you to apply for this role and join us on our exciting journey of growth.

NOTE: We respectfully request no agency contact regarding this position.

Employer questions
Your application will include the following questions:
Which of the following statements best describes your right to work in Australia?
Do you hold a Construction Induction Safety certificate (White Card)?
Do you have a current Australian driver's licence?
How many years' experience do you have as a field service technician?

Food & Beverage Operation Manager

Title: Food & Beverage Operation Manager
Reports to: Hotel Manager
Business: Tom Price Hotel Motel
Salary: AUD 70,000 – 80,000

Located in Tom Price Western Australia, Tom Price Hotel Motel has a restaurant, a bar and barbecue facilities. Providing an ideal mix of value, comfort and convenience, it offers a budget friendly setting with an array of amenities designed for travellers. We are searching for an energetic and capable Food & Beverage Operation Manager to oversee our busy bar and restaurant.

Summary of Position:
• Plan and Organise Functions and Special Events
• Oversee product quality and operational standards.
• Oversee and coordinate the day to day tasks necessary.
• Manage Staff.
• Knowledge of Company objectives.
• Liaise with other section Managers, and Group coordinators as required.
• Comply with legal and ethical standards.

Major Duties:
• Planning menus by consulting with chefs; estimates food costs and profits; adjusts menus.
• Making sure each guest will receive great dining experience through interactions with guests.
• Motivating and developing team by providing departmental training.
• Being part of hiring and training new joiners as brand standard.
• Scheduling and managing employees, as well as overseeing inventory.
• Resolve customer complaints regarding food quality and service.
• Making sure business complies with health and food safety regulations.
• Ensuring restaurant meet financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analysing variances; initiating corrective actions.

Responsibilities:
• Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
• Manage and liaise as required to ensure the smooth running of all functions.
• Schedule staff: rosters as required to anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.
• Ensure that all food and products are high quality and prepared and served following set standards- served according to the restaurant’s portioning, cooking, and serving standards.
• Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
• Fill in where needed to ensure guest service standards and efficient operations.
• Prepare all required paperwork, including forms, reports, and schedules in an organized and timely manner.
• Appropriate pricing and quoting for functions.
• Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs.
• Ensure all guests feel welcome and are given responsive, friendly and courteous service at all times.
• Continually strive to improve staff skills and development.
• Be involved in recruitment decisions.
• Develops and execute a monthly marketing plan.
• Fully understand and comply with all federal, state, county, and municipal regulations that pertain to health, safety, and labor requirements of the restaurant, employees and guests.
• Understand completely all policies, procedures, standards, specifications, guidelines and training programs of Tom Price Hotel Motel.
• Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair, and consistent corrective action for any and all violations of company policies, rules, and procedures.

Qualifications:
• Degree Level of Qualification or Five Years of on the job work experience.

Main Skills and Experience:
• Excellent communication skills and ability to multi-task.
• Ability to work effectively and efficiently in a team environment.
• Minimum of 3 years of experience
• Experience in similar role.

As the Multi-Hotel Reservations Manager, you will play a pivotal role in overseeing the reservations operations for the two of our hotels:

• Novotel Melbourne South Wharf
• Ibis Melbourne Glen Waverley

Based at Novotel Melbourne South Wharf, you will be responsible for managing a team of reservation specialists, optimizing occupancy rates, and ensuring a seamless booking process for our guests. The ideal candidate will have a strong background in hotel reservations management, exceptional organizational skills, and a passion for delivering exceptional customer service.

What you will be doing:

• Lead and inspire Reservations team to achieve performance targets and provide excellent customer service
• Develop and implement strategies to maximise room occupancy
• Oversee the Opera reservation system, ensuring accurate and up-to-date information
• Foster a guest-centric culture, ensuring that the team provide friendly, efficient and personalised service to guests
• Generate and analyse reservation reports to identify trends, opportunities and areas for improvement
• Conduct training sessions for the team to enhance their skills and keep them informed about latest industry trends and best practice

Our Purpose

Here at Datacom, we connect people and technology to solve challenges, create opportunities and discover new possibilities for the communities we live in.

About the Opportunity

Datacom has an excellent career opportunity for an enthusiastic and highly skilled Software Asset Management (SAM) Consultant not to be missed!

You will be joining an Award-winning SAM team within our extensive Australian Service Operations business.

As a Consulting member of the SAM team, you will be supported and valued, working collaboratively across a range of SAM consulting projects and services. This is your chance to bring your positive attitude and to make your mark in a business by joining this rapidly growing team of skilled colleagues who have a broad spectrum of SAM and licensing expertise, with a laser focus on customer outcomes.

This role does not involve software licensing sales targets.

This role has flexible work arrangements and is ideal for someone who is experienced in Software Asset Management and looking for a new opportunity, is keen for a challenge, and keen to develop a career with loads of variety.

What You’ll Bring

We’re looking for a proactive, highly skilled, and enthusiastic team member who’s interested in being part of a larger group delivering high-quality SAM solutions to our customers.

You’ll bring expertise developed over 5+ years in a Software Asset Management role as you will be undertaking a range of interesting activities relating to software licensing, audit, and compliance management on behalf of our customers. You will also be supporting the delivery of the Software Asset Management (SAM) managed services and projects for multiple customers from Commercial and Government industries.

You will have advanced critical thinking skills, an ability to interpret and apply logical decision making to a variety of data, and you must be able to deliver your analysis, findings, and recommendations to technical and business stakeholders.

Your ability to work with other members of the SAM and customer management team to develop and deliver quality solutions for our customer is critical to the success of our SAM Consulting and Managed services.

This role can be based out of any Datacom office in Australia. Australian Citizenship is essential for Federal Government security clearance requirements. Preferably, you'll be a holder of either a current or lapsed Baseline clearance or higher.

What You’ll Do

In this role you will work collaboratively with other Software Asset Management (SAM) team members, Software Licensing Consultants, and Customer account teams. Essentially, the Software Asset Management Consultant will:

• Act as Consulting SAM Subject Matter Expert for our customers.
• Deliver SAM Consulting services relevant to today’s changing technology landscape and market demands.
• Deliver Compliance Reviews (Effective Licensing Position) for Customers.
• Review current software licensing Terms and Conditions, License Agreements, and License Contracts to identify any breaches or risks for our customers.
• Apply knowledge of licensing rules and use rights within SAM Consulting Services.
• Analyse, document, and present licensing modelling recommendations.
• Identify license reclamation opportunities to achieve cost avoidance outcomes.
• Propose remediation and optimisation activities that may result in reduced compliance risk and/or financial savings and cost avoidance outcomes.
• Contribute to the achievement of project outcomes while managing compliance and commercial risks for customers.
• Provide quality customer service through adherence to Datacom’s Asset Management service delivery methodology and processes.
• Utilise SAM technologies and their capabilities including Flexera’s FlexNet Manager Suite (FNMS) and/or Snow License Manager.
• Interpret data outputs from the SAM technologies and other tools to provide accurate and timely reporting.
• Liaise with service management, and customer teams to define, optimise, and develop SAM standards, processes, procedures, plans and controls to ensure appropriate service asset information is recorded and maintained.

Culture and Benefits

Datacom is one of the largest suppliers of Information Technology professional services in New Zealand and Australia. As an ANZ company, we have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give us our unique culture and energy that you can feel from the moment you meet with us.

At Datacom, you'll be recognized and valued for your contributions. We're growing year on year and can provide career opportunity in a collegial and agile environment that empowers people and promotes innovation. We care about our people and provide a range of perks such as health insurance, employee discounts, social events, remote working, flexi-hours, and professional development courses to name a few. We operate at the leading edge of technology to help our largest enterprise organisations explore possibilities and solve their biggest challenges, so you will never run out of interesting new challenges and opportunities.

If you would like to know more and this sounds like you. Please apply online today!

“Every new client is an opportunity to make legal help more accessible.”

• We are looking for target driven, self-motivated with a professional mindset and has a passion for selling to join our Sales Team!
• Work for a Culture that values its Employees
• Full-time, hybrid and willing to travel

ABOUT LEAP
LEAP is the leading provider of Legal Practice Productivity Solutions in the world and is part of ATI – one of the largest international LegalTech companies. For more than 30 years, our curiosity and commitment to continual improvement has kept us reimagining productivity tools for lawyers and their staff to support our guiding purpose, to ‘Help lawyers who help people’. The market leading software we develop and support is used by more than 100,000 lawyers and their staff in small and medium sized law firms.

Working alongside our international team of passionate high achievers, you’ll join a fast-growing technology business where things seldom stay the same for long. With more than 1000 smart, caring and ambitious ‘LEAPsters’ working together across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland and New Zealand, you’ll find yourself in good company here.

MEET THE SALES TEAM
Our vision is to be the world’s most valued LegalTech company and our Sales Team are the influential movers and shakers driving our value skywards with every new client.

Reporting to the Sales Director, your role is responsible for identifying and qualifying new prospects who have a need for LEAP’s services, building and nurturing relationships with prospects. The ideal candidate should be ambitious towards their goals, a hunter that loves to win and hit targets, and have a genuine interest in sales with an appetite to carve out a sales career.

WHAT YOU’LL DO

• Identify and qualify new prospects
• Build and nurture relationships with prospects
• Maintain a solid pipeline of prospects
• Convert prospects into demonstration bookings
• Master and confidently demonstrate the benefits of LEAP to opportunities either in person or online (3+ user target market only)
• Ensure all communication with opportunities is effective and moves to a close
• Negotiate to a win / win outcome with prospects
• Master the LEAP demonstration script
• Respond quickly to sales enquiries by phone or email
• Monitor and report on activities and KPIs using Salesforce
• Attend sales conferences and events
• Attend conferences, roadshows, exhibitions and events, networking with existing clients and prospective clients

WHAT YOU’LL BRING

• A proven record and demonstrated passion for solution selling, preferably within a professional service or B2B environment.
• Demonstrated ability to self-generate leads, including prospecting, cold calling, converting leads into demonstration bookings and closing deals
• Ability to build strong relationships with teams and clients through confidence and trust
• Demonstrated commitment to customer service and continuous improvement
• Experience using Salesforce or similar CRM (desired, but not essential)
• Legal industry experience (desired, but not essential

WHAT YOU NEED TO BE REALLY GOOD AT

• Expanding and advancing opportunities – engaging with customers to explore their situations and needs; probing underlying issues that suggest broader solutions; maximizing the productiveness of interactions by monitoring and building on customers’ cues; articulating and promoting a path forward
• Sales negotiation – effectively exploring alternatives and positions to reach mutually beneficial sales agreements that gain customers’ acceptance and commitment
• Managing work (includes time management) – setting high goals for personal and group accomplishment; using measurement methods to monitor progress toward goals; tenaciously working to meet or exceed goals while deriving satisfaction from that achievement and continuous improvement
• Continuous learning – actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application.
• Sales disposition – demonstrating the traits, inclinations, and outlooks that characterize successful salespersons; exhibiting behavioral styles that facilitate adaptation to the demands of the sales role

• Friendly, supportive, and driven culture
• Complimentary gym membership
• Flexible Work Environment
• Fully stocked pantry
• Monthly massages
• Break out area and sporting activities
• Monthly celebrations for birthdays, work anniversaries, new joiners
• Generous Parental Leave benefits
• One additional paid "Be Me" leave day per year to celebrate being you!
• Opportunity to participate in our Employee Share Scheme

SOUND LIKE A JOB YOU WERE BORN TO DO? WE WANT TO HEAR FROM YOU AND CAN'T WAIT TO RECEIVE YOUR APPLICATION!

LIFE at LEAP
LEAP is all about impact, growth and ownership. We’re united by a genuine passion for what we do, enriched by the care we show to our customers and each other and driven by the difference we can make together.

LEAPster culture is about prioritising and celebrating the incredible humans behind our market-leading technology. Think performance-driven remuneration incentives, flexible hybrid work, a world-leading Parenting Policy, regular social events, free gym membership and so much more.

At LEAP, we promote equal opportunity. Creating a culture of diversity and inclusion not only promotes innovation but we believe is the right way to do business. Our LEAPsters bring different cultures, genders and perspectives to their days and we wouldn't have it any other way. We welcome and encourage you to apply, no matter who you are or how you identify.

…unless you are representing a third-party agency. Thanks for thinking of us, but we will not review any CVs from external recruitment agencies.

More you should know

Discover the human side of cutting edge LegalTech.

 We are currently seeking a talented individual to join our North Sydney based Finance team as an Internal Audit Manager. This part-time (4 days) role offers a unique opportunity to contribute to the success of our organisation whilst enjoying a hybrid work arrangement. 

The role 

At GWA, we take pride in fostering a dynamic and inclusive workplace culture that values innovation, collaboration, and excellence. As an ASX listed industry leader, we are committed to maintaining the highest standards of governance, risk management, and internal controls.

Reporting to our Group Chief Financial Officer, as the Internal Audit Manager, you will play a pivotal role in providing assurance and guidance to our Management, Executive Leadership Team (ELT), and Board focusing on risk management, business processes, and controls. With responsibility for reviewing and providing recommendations to improve the GWA control environment (including processes and systems to improve their efficiencies and effectiveness), this position is designed to support GWA across all geographies and business brands.

Key Responsibilities 

Design and Implementation of Audit Plans

You will develop risk-based annual and three-year audit plans, ensuring a balance between financial, compliance, performance, and operational reviews which will incorporate input from key stakeholders, including our ELT, outsourced IA provider, and the GWA Audit & Risk Committee.

Audit Management

You will be responsible for establishing audit objectives and scopes of work, communicating them to the Internal Audit team and relevant stakeholders, and obtaining approval from the relevant senior GWA stakeholders in order to progress. You will manage internal audit resources, including both internal and outsourced teams, ensuring tasks are appropriately assigned, monitored and completed.

Technology Integration

Utilising data mining and data analytics where applicable to detect fraudulent or unusual transactions in financial statements, you will develop a deep understanding of GWA’s technology systems to identify improvements and audit action points.

Continuous Improvement

We will expect you to keep updated regarding changes in internal audit standards and best practices. In addition, you will conduct interviews with management and staff to identify best practices and align them with business standards, GWA policies, and regulatory requirements.

Reporting and Communication

You will prepare comprehensive reports highlighting control weaknesses, risks, implications, and recommendations for process improvements. You will also discuss your findings with line management and ELT members, gaining commitment to agreed-upon actions.

Budget Management

You will be responsible for overseeing the overall Internal Audit budget, including the component related to our external providers. You will ensure accurate reporting, correct accruals, and preparation of budgets/forecasts as required.

Stakeholder Collaboration

You will liaise closely with our outsourced IA provider, GWA Group Financial Controller, and GWA Group CFO to ensure the timely delivery of the audit plan. You will hold all parties accountable for meeting agreed-upon deliverables in terms of quality, timing, and cost.

Leadership and Team Development

You will lead, coach, and motivate both internal and outsourced audit teams, ensuring high performance, delivery, and engagement whilst fostering a culture of continuous improvement within the team.

 Skills and experience

Our ideal candidate will have aminimum 8 years in an internal/external audit role with experience in planning, coordinating, and executing a global audit function, plus: 

• Proven experience in internal audit management, with a focus on risk management, controls, and IT systems.
• People/team management experience
• You will be highly commercially minded with the ability to apply your knowledge and experience in a practical manner with a focus on positive business outcomes.
• You will have strong stakeholder management skills with the confidence and gravitas to undertake and lead negotiations to achieve the best risk mitigation result for GWA.
• A flexible, solutions focused mindset with the ability to understand and adapt to the shifting and competing priorities of the business, whilst keeping on task and on schedule.
• Experience using data mining and analytics would be beneficial.
• Professional qualifications such as CPA/CA/Internal Audit qualifications and a Business-related degree
• Ability to influence and communicate with all levels and seniorities of stakeholder.
• Understanding of continuous improvement principles.
• Experience using MS Dynamics 365 would be beneficial.

 Candidates who have previous experience working in a Co-Source environment will be highly regarded.

If you are passionate about internal audit, have a keen eye for detail, and thrive in a dynamic culture, we invite you to apply.

 What’s on offer?

Aside from a supportive, collaborative culture where you’ll be set up for success and know that you’re making a real difference from day one, we’ll also offer you:

• Hybrid working options
• Competitive remuneration and bonus structures
• An immersive onboarding program to set you up for success
• Opportunities to learn and grow through our Learning & Development programs
• Paid parental leave program
• 'Great Rewards’ program - exclusive access to discounts and cashback rewards at your favourite stores
• ‘Bathrooms & More’ program - great discounts on a wide range of our products
• Volunteer and Community Service Leave
• Option to purchase additional annual leave

As well as other great benefits like discounted health insurance, financial advice, annual flu vaccinations, access to a range of online fitness programs via our Wellbeing Centre...and much more!

What’s it like to work with us?

Culture is key for us, and our people come from a variety of backgrounds and industries. We all share a common purpose of bringing to life all three of our cultural pillars: We are Customer Focused; We are One Team and We Care For Each Other. Our passion and dedication are evident in how we work together to ensure everyone achieves our goals and that we all play in a role in making GWA a great place to work.

Our success is driven by a global team that share a passion to be the trusted and integrated solutions partner in the delivery of sustainable water solutions for bathrooms, kitchens, and laundries.

GWA is on a journey from Good to Great, and we are looking for people who are excited by change and want to make a difference. We care for each other and encourage people to take the lead to deliver superior solutions for our customers and consumers.

Our purpose

Since 1886, the experts at GWA have designed innovative, high-quality products for homes and offices. We have market leading, iconic brands including Caroma, Methven, Dorf and Clark.

As an ASX listed company, at GWA our purpose is to make everyday water experiences extraordinary. Water scarcity affects all communities and given that our consumers enjoy experiencing our products every day, we are proud to help save millions of litres of water each year.

Join us

Build your career with us and work with great people, great brands and a business with a history of strong growth. All you need to do is hit the apply button and be part of a company that is focused on delivering great customer experiences!  For more information, please contact Emma Mahoney, Talent Acquisition Manager ([email protected])

GWA Group does not discriminate on the basis of race, sex, colour, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.  We welcome and encourage applications from people of Aboriginal and Torres Strait Islander descent. 

Don't let a perceived lack of experience hold you back – we value passion, potential, and a willingness to learn. Join our team and seize the opportunity to grow and excel in a supportive and dynamic environment!

You must be a citizen, permanent resident or hold all the relevant employment visas and other approvals for the location of this position to apply for this role.

Please note that we are not accepting applications from agencies at this time. 

Our mission and where you fit in

At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone. 

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), now serving 300,000 businesses globally, with 2 million+ users on the platform, reaching unicorn status in 2022 - and we have no plans to slow down. 

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

What might your days look like 

To make employment easier and more valuable for everyone, our marketing team needs to truly understand and empathise with both employers and employees. 

Our Senior Insight Manager is like an advisor, coach and mentor to the marketing team. They are constantly feeding relevant information and helping us learn every day.

To really be heard, our PR and editorial program needs to be backed by a solid understanding of our customers. We currently do this by looking at the behavior of our users, and regularly surveying our audiences to dig deeper into any areas of interest.
The team will have access to live reporting that will show the impact their content is having on media coverage, leads, opportunities and ARR. They will be expected to have a solid understanding of campaign effectiveness and we will celebrate ARR, not quantity of content.

Responsibilities

• Develop a world class research and insights function for Employment Hero.
• Build a solid understanding of Small Business Owners, HR and Payroll Professionals across all of our international markets.
• Provide regular, rich quantitative and qualitative insights to drive our editorial and PR program and provide advice and support to other areas of the business such as the product, sales and customer experience teams.
• Build relationships and processes with our internal subject matter experts and the wider business.
• Lead a growing team of insights professionals and data scientists (currently one direct report but more to come).

Requirements

• The ideal candidate will be customer-obsessed, detail-oriented and comfortable working with a wide range of teams across a remote-first organisation.
• Proven agency or client-side qualitative and quantitative market research and insights experience (minimum 7 years) in a fast-paced environment.
• Excellent written and verbal communication skills.
• High level of proficiency in data analysis and reporting.
• Willingness to take ownership.
• Motivated self-starter and ability to work in a fast-paced environment.

Experience is important, but for us the biggest measure of success is people who can live and breathe our values. Show us what you can bring to the table, and we’ll empower you to let your talents shine.

Life at Employment Hero 

Remote-first principles

At Employment Hero, we're not just working remotely; we're integrating flexibility and global reach into the heart of our daily operations. 
We also recognise the value of face-to-face connection, and organise local and global gatherings throughout the year to celebrate our wins and make meaningful connections with our colleagues.

Work your way

Every hero has unique powers. Bound by a common purpose and trust, we encourage each other to work in ways that allow us to bring our best selves to work.

We’ve got your back

Whether you’re a seasoned remote-first pro, or a first-timer, you’re in good company. With 900+ heroes globally, team support and collaboration is at your fingertips.

But don’t just take it from us, here’s a quote from one of our AU heroes: 

“Working for a company that has purpose and meaning is felt throughout the entire business. No one turns up to work just to get paid - we turn up to work because we care and take pride in what we do, but we also know how to create balance and flexibility in the important things in our life, such as family, friends and leading a lifestyle consistent with our values.”

Plus you’ll get to enjoy a number of great perks, including: 

• Remote-first and flexible working arrangements
• A generous budget to spend on setting up your home office (if you need a desk, chair, or screen? We’ve got you covered!)
• We set you up for success with the latest and greatest hardware, tools and tech
• Learning and development (including an external study policy, live monthly professional development classrooms, and premium online learning content!)
• Reward and recognition programs - because great work should be recognised and rewarded; Including Lightning Award for delivering quality work at speed and Values Champion Awards
• Swag app cashback offers and discounts on hundreds of your favourite brands and products
• Self, health, wealth and happiness programs
• Social events and team celebrations
• Employee Share Option Program: be an owner of Employment Hero

• Annual Global Gathering to get to know your global colleagues - so far we’ve been to Thailand, Vietnam and are excited to meet in Bali in September 2024
  

We also recognise that the same recruitment process doesn’t fit all, so should you require any accommodations or adjustments, simply let us know.

Are we a match? 

When you apply for this role, anticipate hearing from us within 72 hours. At Employment Hero, we ensure that every applicant receives a timely response, whether it's an invitation to the first-round interview with our Talent Acquisition Specialist or a notification that your application, while valued, wasn't successful this time. Your time and effort matter to us, and we're committed to keeping you informed throughout the process.

Not exactly the right fit for you?

• If you’re excited about Employment Hero, but this role is not the one for you, we encourage you to explore our careers page, packed with many more great opportunities. 
• Know someone who would be a great fit? Feel free to share the role with your network!

Note to recruiters: Employment Hero has a dedicated in-house recruitment team who are focused on finding the very best talent for our organisation and we kindly request that recruiters do not contact us regarding assisting with our job vacancies. While we appreciate your interest and expertise, we have everything we need in-house to attract and hire the right candidates for our team. Thank you.

We have an excellent opportunity for a Customer Service Consultant to join our team on a permanent full time basis in Lidcombe.

In this role, you will be an important member of the Customer Service team reporting directly to the Customer Service Manager where you will provide phone and email customer service, sales and support.

The core responsibilities in this role include:

• Receiving inbound calls and email enquiries from domestic customers
• Proactively making outbound calls to our existing customers to promote our products and services
• Resolving customer queries quickly and accurately
• Scheduling appointments for residential customers
• Converting incoming enquiries into sales opportunities
• Liaising with your fellow colleagues
• Meeting call and internal sales targets
• Maintaining our databases by ensuring customer records and details are up to date while ensuring compliance

Requirements :

• Experience working in customer service or call centre environments (essential)
• Demonstrated experience in phone sales and converting enquires into sales
• Capable of working with multiple database systems and email programs with experience in word and spread-sheet packages desirable
• Proficient with communicating verbally and electronically
• Able to work calmly under pressure while multi-tasking
• Proven problem-solving skills
• Ability to focus on delivering a 'wow' experience to customers
• Ability to work in a team environment to support fellow colleagues
• Professional, reliable and punctual.
• Accurately enter data into systems

As part of the recruitment process, you will be required to complete the pre-employment medical and reference checks.

Rentokil Initial is a member of the FTSE 100 of leading companies. This is a growing and successful business-we employ some 36,000 colleagues across 66 countries - and offer a wide range of learning and development programmes for colleagues to enhance their skills.

Employee Testimonials-

"I have been with Rentokil Initial for 15 years and they have always been there and supportive of me...so I have tried to carry that on as a manager myself."

Deb Morris

"The team culture is inclusive, family-oriented and feels like a small business even though it is global"

Lisa Craker

“What has kept me at Rentokil Initial is the diversity of the role and the large amount of support.” The opportunities are endless here.”

Adam D’Andrilli

Our Purpose

Here at Datacom, we connect people and technology to solve challenges, create opportunities and discover new possibilities for the communities we live in.

About the Opportunity

Datacom has an excellent career opportunity for an enthusiastic and highly experienced Senior Software Asset Management (SAM) Consultant not to be missed!

You will be joining an Award-winning SAM team within our extensive Australian Service Operations business.

As a Senior consulting member of the SAM team, you will lead consulting projects and work collaboratively with the other SAM team members. This is your chance to bring your positive attitude and extensive SAM experience to make your mark in a business by joining this rapid growing team which has a vast variety of different SAM and Licensing skilled colleagues with a massive customer focus.

This role has flexible work arrangements and is ideal for someone who is keen to develop their career by taking the next step to apply their experience in Software Asset Management consulting into multiple large customers in both the commercial and government industries.

What You’ll Bring

We’re looking for an independent, proactive, highly skilled, and enthusiastic team member who’s interested in being part of a larger group delivering a high-quality SAM Consulting solutions to our customers. You’ll bring expertise developed over 5+ years in a Software Asset Management, especially with Oracle licensing and compliance expertise, as you will be undertaking a range of interesting lead activities relating to software licensing, audit defence, and compliance management with Tier 1 Software Publishers (Oracle, IBM, and Microsoft) on behalf of our customers.

You will also be leading the delivery of the Software Asset Management (SAM) managed services projects for multiple customers from Commercial and Government industries.

This role does not involve software licensing sales targets.

Your ability to work with other members of the SAM and customer management teams to develop and deliver quality solutions for our customer is critical to the success of our SAM Consulting and Managed services.

This role can be based out of any Datacom office in Australia. Australian Citizenship is essential for Federal Government security clearance requirements. Preferably, you'll be a holder of either a current or lapsed Baseline clearance or higher.

What You’ll Do

In this role you will lead SAM Consulting projects and work collaboratively with other Software Asset Management (SAM) team members, Software Licensing Consultants, and Customer account teams. Essentially, the Senior Software Asset Management Consultant will:

• Act as Senior Consulting SAM Subject Matter Expert for our customers and the SAM team.
• Deliver SAM Consulting services relevant to today’s changing technology landscape and market demands.
• Deliver and Assess Compliance Reviews (Effective Licensing Positions) for Customers.
• Deliver commercial and contract advisory services to customers in relation to their Tier 1 Software Publishers.
• Improve our customers audit readiness and audit defence posture.
• Review current software licensing Terms and Conditions, License Agreements, and License Contracts to identify any breaches or risks for our customers.
• Apply knowledge of licensing rules and use rights within SAM Consulting Services.
• Develop, Document, and Present licensing modelling recommendations to our customers.
• Lead the achievement of the outcomes of multiple projects and customer contracts.
• Provide quality customer service through adherence to Datacom’s Asset Management service delivery methodology and processes.
• Develop license reclamation strategies to initiate cost avoidance activities.
• Propose remediation and optimisation activities that may result in reduced compliance risk and/or financial savings and cost avoidance.
• Utilise SAM technologies and their capabilities including Flexera’s FlexNet Manager Suite (FNMS), Snow License Manager, and Service Now SAM Pro.
• Interpret data outputs from the SAM technologies and other tools to provide accurate and timely reporting.
• Liaise with service management, and customer teams to define, optimise, and develop SAM standards, processes, procedures, plans and controls to ensure appropriate service asset information is recorded and maintained.

Culture and Benefits

Datacom is one of the largest suppliers of Information Technology professional services in New Zealand and Australia. As an ANZ company, we have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give us our unique culture and energy that you can feel from the moment you meet with us.

At Datacom, you'll be recognized and valued for your contributions. We're growing year on year and can provide career opportunity in a collegial and agile environment that empowers people and promotes innovation. We care about our people and provide a range of perks such as health insurance, employee discounts, social events, remote working, flexi-hours, and professional development courses to name a few. We operate at the leading edge of technology to help our largest enterprise organisations explore possibilities and solve their biggest challenges, so you will never run out of interesting new challenges and opportunities.

If you would like to know more and this sounds like you. Please apply online today!

Join Slyp and be a part of revolutionising the world of receipts. We are a fintech dedicated to eliminating paper receipts and creating a seamless customer experience. With the backing of major banks and a team of industry experts, Slyp is at the forefront of transforming the way we view receipts. Today, we seamlessly tap our cards, our phones, even our watches to make a payment, but at the end of a transaction, we’re still handed a centuries old paper receipt that will likely end up in the bin. We thought there has to be a better way.

Why is Slyp a great place to work?

Slyp Village attracts top-notch talent from around the globe. Our inclusive environment allows Slypsters to unleash their creativity and drive, all while being part of a movement that's shaking things up for the better.

Here are some of our benefits:

• Employee Stock Ownership Program (ESOP)
• Generous L&D program - $1500 budget per anniversary for you to use towards honing your craft
• Slyp Gives - we run 2 community give back days each year
• Competitive leave policies including parental leave
• Flexible work and the option to work from anywhere in the world for a period of time
• Sweet pet friendly office, monthly (sometimes random) lunch and learns and always on team fun and experience program
  

What we are looking for

A Full-Stack Engineer who will help build both a consumer facing React Native app, and the backing service, that gives Australians a better, more sustainable way to get receipts. You will also contribute to our backend services that support direct integrations into merchant and financial institution apps, including Kmart, Country Road and the big 4 Australian banks.  

We are looking for a mid-level full-stack engineer who can design, develop, and deploy scalable and reliable web applications using AWS services, Kubernetes, TypeScript and React. You will be working with a team of talented engineers who are passionate about building innovative solutions for our clients. 

This role requires the candidate to be based in Sydney, NSW. Candidates who are not located near or in Sydney will not be considered.

What does a normal day look like?

• Design and implement scalable, reliable, and secure cloud services using AWS resources such as Kubernetes, API Gateway, Lambda, Kinesis, RDS, Dynamo and S3. 
• Design and implement frontend features for web and mobile using technologies such as using React, React Native, TypeScript, HTML and CSS. 
• Collaborate with other engineers, product managers, and designers to deliver high-quality products and user experiences. 
• Write clean, maintainable code with high test coverage following best practices and code standards. 
• Continuously learn and improve your skills and knowledge of the latest technologies and trends in cloud computing and web development. 
• Participate in our on call rotation and work with other engineers on high priority incidents. 
• Ensure continued platform compliance in line with our ISO, security and external privacy requirements. 
  

Requirements:

• At least 3 years of experience in a similar software engineering role 
• A degree in computer science, engineering, or a related field, or equivalent work experience 
• Proficient in TypeScript, NodeJS and either React or React Native, and willing to learn new frameworks and technologies as you contribute to a broad set of services and apps 
• You’re a team player and collaborate with the team to adjust to changing priorities 
• Excellent communication, collaboration, and problem-solving skills 
• Experience with testing tools such as Jest, Cypress, or Playwright 
• Experience with designing and deploying cloud resources, preferably on AWS 
• Experience with Git, developer code review processes, and CI/CD tools such as GitHub Actions  
• Strong knowledge of web development fundamentals, such as RESTful APIs, security, performance, etc. 

A little on our technology

• Cloud based and AWS hosted
• We use React Native and React for our app and web frontends, and encourage engineers do some full stack development
• We also support native mobile SDKs to make it easier for our partners to integrate
• Our backend services are primarily TypeScript NodeJS containers running in EKS / Kubernetes
• We lean on AWS serverless technologiessuch as API Gateway (including CloudFront, WAF and Shield), Lambda, Kinesis, SNS and SQS
• We store data in AWS Aurora (Postgres), DynamoDB and S3
• Our data lake is based on AWS serverless technologiessuch as Redshift, Athena, QuickSight and Glue
• We value customer data and keep security front of mind and at our core
  

Our recruitment process

• Screening call with our People Partner
• Interview with Engineering and Product Leads
• Final Interview with CTO and Co-Founder
  

PLEASE NOTE: We will be reviewing applications after 10 January 2023 and will aim to reach out to you as soon as we can. Thank you for your patience!

Our purpose

Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in

The Nitty Gritty

We have over 6,500 people across our global offices, and generate an annual revenue of over $1.49 billion, this makes us one of Australasia’s largest professional IT services companies. We have extensive expertise in operating data centres, providing IT services, software engineering and application management, as well as payroll and customer service design and operations. With this comes a long list of significant clients Datacom is committed to hiring, developing and promoting the best talent from a diverse range of backgrounds. We are local at heart, yet world-class in capability.

About the Role

The focus of the role is to implement the Datascape ERP Financial systems to our customers within the Local Government market. Consulting engagements will range from large scale implementations through to smaller engagements.

At times a large component of the role will be spent onsite with our customers. Whilst these onsite activities require travel to customer sites, Datacom does embrace flexible working arrangements outside of onsite customer commitments.

What you’ll bring

• Experience within a local government setting or in-depth knowledge and experience of financial business systems and processes.
• Demonstrated experience translating business requirements into functional requirements and solution delivery.
• Excellent time management, prioritisation, multi-tasking and organisation skills. Proactively employ initiative to anticipate the needs of others.
• Exceptional corporate presentation skills and strong people engagement ability.

Responsibilities

• Implementing Datacom’s ERP solution to suit customer’s business requirements in line with proven/best practice.
• Deliver Professional Consulting Services; including business analysis, scoping and design, hands on configuration, training and support for the Datascape ERP solution.
• Provide feedback on customers use of the software or areas of improvement to the Development and Sales teams.
• Assist to investigate and resolve implementation and product issues as required.
• Develop training material, configuration and solution design documentation.
• Work with other parts of the Datacom organization to achieve the desired commercial outcomes.
• Ensure that the Consulting Services provided are of a high quality to promote client reference ability.

Why you want to join us

Datacom is one of the largest suppliers of Information Technology professional services in New Zealand and Australia. As an ANZ company, we have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give us our unique culture and energy that you can feel from the moment you meet with us.

At Datacom, you'll be recognized and valued for your contributions. We're growing year on year and can provide career opportunity in a collegial and agile environment that empowers people and promotes innovation. We care about our people and provide a range of perks such as health insurance, employee discounts, social events, remote working, flexi-hours, and professional development courses to name a few. We operate at the leading edge of technology to help our largest enterprise organisations explore possibilities and solve their biggest challenges, so you will never run out of interesting new challenges and opportunities.

If you would like to know more and this sounds like you. Please apply online today!

ABOUT LEAP

LEAP is the leading provider of Legal Practice Productivity Solutions in the world and is part of ATI – one of the largest international LegalTech companies. For more than 30 years, our curiosity and commitment to continual improvement has kept us reimagining productivity tools for lawyers and their staff to support our guiding purpose, to ‘Help lawyers who help people’. The market leading software we develop and support is used by more than 100,000 lawyers and their staff in small and medium sized law firms.

Working alongside our international team of passionate high achievers, you’ll join a fast-growing technology business where things seldom stay the same for long. With more than 1000 smart, caring and ambitious ‘LEAPsters’ working together across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland and New Zealand, you’ll find yourself in good company here.

If you are interested in being part of LEAP’s success and to expand your career horizon, send your resume and a short summary of which role is of interest from the list below and why to Ann Arrabaca, HR Talent Acquisition Specialist at [email protected]

Alternatively, you can Apply for this job below, with your resume and a short summary of which role is of interest.

Opportunities available in:

• HelpDesk
• Implementations
• Sales
• Finance
• Practice Advisory
• Companion Sales and Product
  
  

As this is a permanent role it will only be open to candidates with Australian/New Zealand Permanent residency or Citizenship.

Send your EOI today!

At Cars24 we don't just accept difference we celebrate it and support it for the benefit of our employees and customers!

Role based in Granville NSW 2142

Love cars? Love delighting customers? Hungry for results and want to make great $$ selling, while providing exceptional customer service to our amazing customers?

As the Sales Associate your biggest job will be to delight and amaze our customers when they are visiting site to test drive, or when you are delivering or picking up their car. You will be supported by an enthusiastic, energetic team of people who are also customer-first, and you will receive all the necessary training you need to succeed in this role. We are looking for people with a genuine passion for customer service first and foremost - coupled with a positive outlook, and proactive “can-do” attitude. You will need a valid driver’s license for this role and be prepared to undergo a police and background check and clearance.

Responsibilities:

• Be the “face” of Cars24 to our customers when customers book a test drive at site
• Go above and beyond to delight and amaze our customers, with a warm attitude, exceptional communication skills and a highly professional demeanor - so much so that they would want to tell their friends all about their experience with Cars24
• Be able to build trust with your customers by being timely, reliable and communicative - no problem is too hard for you.
• Liaise closely with the customer operations team to ensure the right cars are ready for inspection, and delivered on the right delivery vehicle and route, to the right person on file, with the right specifications
• Liaise closely with the customer operations team on administrative tasks and ensure all paperwork required at the point of handover is completed smoothly, with minimal hassle
• Be willing to learn how to assess a car for delivery or pick-up; we will provide training and operating protocols to guide you
• Help shape and support the development of customer-facing processes in our new business - we’re writing the playbook as we go
• Customer satisfaction metrics will be your performance indicator
• Conduct test drives with customers, and be a great listener, ask the right questions and close the sale.

What you should have:

• A hunger for success
• A customer champion outlook - you take seriously the role of being the voice of the customer within the organisation and nothing less than 100% satisfaction is good enough for you.
• You’re a solid team player working within a big organisation, who is revving to do something different and be a part of a team that will change how cars are bought and sold in Australia
• You’re aware of the highs and lows of start-up life, and are willing to be part of our journey and take on tasks that we might need your help with
• Self-starter, autonomous - you proactively own your space and can act with minimal instruction. The tenacity and commitment to take us from start-up to scale-up.
• A creative problem-solver, able to work outside of expectations and processes across the organisation to generate solutions for our customers.
• Car knowledge (nice to have) - you know the ins and outs of most makes and models (can pair a phone with a car’s infotainment system / take a customer through the ‘quirky’ features of a European car)
• You need to have a valid full driver’s license for this role
• You are flexible and are willing to work after hours and weekends, based on a rotating roster.
• Have the ability to make a sale, close a customer and see the sale through from enquiry to delivery.

What we offer in return:

• Excellent pay, and employee benefits
• $500 Wellness Allowance
• Monthly phone Allowance
• Commission based structure on performance
• Ground-up opportunity: build a big business from scratch and shape the strategic direction of the market, changing the way Australians buy cars
• Amazing people & network. You are not alone - we keep standards high for anyone who joins us here. Be a part of a fun, energetic team with a “can-do” attitude

Description

• Fabulous Reward and Working Conditions
• Current Valid Light Rigid Truck Licence Mandatory for this role
• Salary range 60K to 65K Base + Super
  

Love cars? Join our founding team at Cars24 where we will change the way cars are bought and sold in Australia!

As a Delivery Associate, your biggest job will be to delight our customers when you are delivering or picking up their car. You will be supported by an enthusiastic and energetic team of people. You will receive all the necessary training you need to succeed in this role. We are looking for people with a genuine passion for customer service first and foremost - coupled with a positive outlook, and proactive “can-do” attitude. You will need a valid full driver’s license for this role and be willing to drive larger delivery vehicles.

Responsibilities include:

• Delivering and picking up cars to customers in a safe and timely manner
• Proactively help resolve customer issues on the spot - no problem is too hard for you
• Be able to action and complete condition reports with precision
• Liaise closely with the customer operations team to ensure the right car is delivered on the right delivery vehicle and route, to the right person, with the right specifications
• Liaise closely with the customer operations team on administrative tasks and ensure all paperwork required at the point of handover is completed smoothly, with minimal hassle
• Conduct car inspections on regular basis.
• Be willing to learn how to assess a car for delivery or pick-up; we will provide training and operating protocols to guide you
• Customer satisfaction metrics will be your performance indicator

Requirements

• At least 1-2 years customer service experience in a well-known retail environment, where you engaged and served customers face-to-face
• You’re a solid team player working within a big organisation, who is revving to do something different and be a part of a team that will change how cars are bought and sold in Australia
• You’re aware of the highs and lows of start-up life, and are willing to be part of our journey and take on tasks that we might need your help with
• Self-starter, autonomous - you proactively own your space and can act with minimal instruction. The tenacity and commitment to take us from start-up to scale-up
• A creative problem-solver, able to work outside of expectations and processes across the organisation to generate solutions for our customers
• Car knowledge (nice to have) - you know the ins and outs of most makes and models (can pair a phone with a car’s infotainment system / take a customer through the ‘quirky’ features of a European car)
• You need to have a valid full driver’s license for this role
• You need a valid Light Rigid truck license which is mandatory for the role
• All applicants must be prepared to undergo a police and background check

Benefits

• Competitive pay: full-time salary based on experience
• Performance based bonuses, Monthly Phone allowance and more
• Career Progression
• Ground-up opportunity: build a big business from scratch and shape the strategic direction of the market, changing the way Australians buy cars
• Amazing people & network. You are not alone - we keep standards high for anyone who joins us here. Be a part of a fun, energetic team with a “can-do” attitude

At Cars24 we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our customers and our community. We are proud to be an equal opportunity employer.