Our Front Office team is looking for an enthusiastic, customer service focused Guest Service Agent (GSA). As our newest GSA your role is to welcome our guests on arrival to ensure they enjoy their stay as you check them into or out of their villa. You may also help to coordinate our guests’ experiences or activities and share the things you love about Byron.

A little bit about us: Nestled on fifty acres of absolute beach front paradise, Elements of Byron is an award-winning resort offering luxury accommodation options, world-class resort facilities and unforgettable experiences. Barefoot luxury at every step.

To set you up to succeed: Two weeks of structed training will be provided to you covering the tasks required on both the morning and afternoon shifts. You will also be assigned a buddy who will support you as you learn the system and resort features.

The role: Working on our busy reception desk, you will be responsible for ensuring we do not merely deliver service but do more than is expected to create meaningful and authentic moments of hospitality. Checking guests in and out daily, making reservations over the phone, running daily reports to identify any special requests, anticipating guests service needs, and complying with policies and procedures. You will listen to, and resolve guest's complaints or concerns, but there will always be a manager there to support you when required.

The hours: Full time on going casual role available working up to 38 hours a week, across a 7-day rotating roster.

Ideally you will be an Australian Citizen or Resident, as this is an on going role that may move into a permanent position we are not able to consider someone on a WHV.

The shifts: 7am - 3pm and 3pm - 11pm.

Rates: Mon-Fri $31.09, Sat $37.31, Sun $43.52

We are looking for people who can be flexible to work these shifts.

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• Provide exceptional customer service by responding to requests promptly, efficiently and courteously
• Experience working in a 4-5 star resort/hotel front office environment
• Demonstrated proficiency in Microsoft Office, Fidelio or Opera System
• Ability to communicate with a diverse range of people
• Full availability to work weekends and public holidays
• Remain calm and effective in emergency and high pressure situations
• Current drivers licence essential
• First Aid Certificate desirable

• Restaurant, Accommodation and Spa treatment staff discounts
• Employee Assistance Program
• Full Day Orientation and dedicated departmental training
• Annual and fortnightly staff awards
• Refer a friend incentive
• Stability and long term employment opportunities for the right candidate
• Work in a beautiful beach side award winning resort
• Uniform provided and parking available on site

Location

Location

Location

Location

Location

We are on the lookout for motivated and hardworking casual Brand Ambassadors to join our Nespresso Field Team!

Visiting key retailers, you will demonstrate the features and benefits of the Nespresso Coffee Machines whilst generating sales opportunities. Using your superior product expertise, you will passionately communicate the Nespresso coffee story and convert customer engagements into sales.

• Fantastic hourly rate- up to $43.28 per hour + Super!
• Generous monthly sales incentives!
• Weekend shifts + the occasional weekday
• Comprehensive induction training and ongoing field support!
• Great team culture and opportunities for career progression!

To be successful in this role, you’ll need:

• Saturday + Sunday availability (MUST)
• First class communication skills
• A keen interest in coffee - Barista skills are not necessary
• A self-driven attitude and reliability.
• The flexibility to visit multiple stores
• Confidence to provide a high level of customer service to create Coffee Sales and return business for Nespresso.

APPLY NOW! All applicants will proceed to a first-round interview!

We have opportunities available for experienced Food and Beverage attendants and Waitstaff to work at our signature Restaurant Azure, poolside at Breeze Cafe or at our Adults only pool, Summer Salt that has a swim up-bar and food truck.

Your role will require you to converse with our guests by explaining our menu and beverage options, assist with dietary requirements and up-sell where possible. If you are working outside at our beautiful Lagoon or Adults only pools, you will be running food and drinks to your section, while also ensuring that tables and Cabanas are kept clean and tidy.

We require you to be available a minimum of 4 days a week and have flexibility on the days and hours that you are available.

A little bit about us: Nestled on fifty acres of absolute beach front paradise, Elements of Byron is an award-winning resort offering luxury accommodation options, world-class resort facilities and unforgettable experiences. Barefoot luxury at every step.

We are looking for motivated, energetic and fun people to join our team as Food & Beverage Attendants and Waitstaff.

To be successful you will hold a current NSW RSA, be a strong team player working well with colleagues, floor staff and our kitchen teams to ensure a smooth and efficient service.

• Preferably an Australian permanent resident with a commitment to longer term employment.
• Working Holiday Visa holders are welcome to apply, but will require a min of a 4 - 6 month commitment to the resort.
• Previous hotel, resort or restaurant experience would be highly regarded
• Availability to work a variety of hours and days
• Previous experience working as a Food and Beverage attendant or Waiter
• Current NSW RSA and drivers licence
• The ability and flexibility to work various rostered shifts, including early mornings, late evenings and weekends
• High standard of grooming, presentation and communication
• Confidence in conversing with our guests and clients
• Actively demonstrate pride in your work
• Strong work ethic and punctuality

• Restaurant, Accommodation and Spa treatment discounts
• Employee Assistance Program
• Full Day Orientation and dedicated departmental training
• Annual and fortnightly staff awards
• Refer a friend incentive
• Stability and long term employment opportunities for the right candidate
• Work in a beautiful beach side award winning resort
• Uniform provided and parking available on site

This role will involve the daily stacking of our Housekeeping Buggy Fleet to ensure that they are fully stocked for the following day. Our Buggies carry all of our clean linen, amenities and cleaning products. Our resort is set across 50 acres so the housekeeping team rely on the fully stocked buggies to provide everything that they need in order to service and clean our villas.

Your tasks include: Driving and navigating buggies within our buggy parking area, restocking; bed linen, towels, amenities, cleaning products, mops, vacuums and linen bags. All buggies are electric vehicles, they need to be charged each night and checked for any damage. There is some lifting of items so your physical fitness is important as is your attention to detail and confidence in driving.

A little bit about us: Nestled on fifty acres of absolute beach front paradise, Elements of Byron is an award-winning resort offering luxury accommodation options, world-class resort facilities and unforgettable experiences. Barefoot luxury at every step.

The role is 5 days a week on a rotating roster, initially your working days will be Tuesday to Saturday, 2pm to 10pm

The successful candidate will have a keen eye for detail, great organisational and time management skills, as this role requires you to work to a detailed job list. You will enjoy working both indoors and outdoors and pride yourself on your ability to juggle multiple tasks and stakeholders.

• Previous Housekeeping, Public area cleaning or Buggy Stacking experience in a luxury 5 star hotel/resort environment
• The ability and confidence to work unsupervised
• Availability to work a rotating roster including weekends and public holidays
• Knowledge and understanding of chemical handling
• Ability to communicate with guests and staff in a helpful and respectful manner
• Experience with driving resort buggies and a current NSW drivers licence
• Flexibility to work various shifts including evenings, weekends and public holidays

• Restaurant, Accommodation and Spa treatment discounts
• Employee Assistance Program
• Full Day Orientation and dedicated departmental training
• Annual and fortnightly staff awards
• Refer a friend incentive
• Stability and long term employment opportunities for the right candidate
• Work in a beautiful beach side award winning resort
• Uniform provided and parking available on site

Elements of Byron is an award-winning Beach front resort, nestled on 50 acres of absolute beach front paradise in Byron Bay. The role of Recruitment Admin Resourcer will support our Talent and Culture Manager who is responsible for Recruitment, Culture and Training at the resort.

This is a full time position working 5 days Mon-Fri, 8.30am - 4.30pm.

You will be responsible for providing admin and some recruitment support to ensure that effective candidate management and communication is maintained with all applicants who are applying for roles at the resort. There is a high volume of candidate calls, email correspondence and diary management, so your ability to manage multiple tasks will see you excel.

This role would suit someone who is extremely organised, has high attention to detail, can juggle multiple tasks and prioritise, while remaining cool under pressure. It is essential that you have worked in a HR or Recruitment environment, but please be aware that this is not a stand alone recruitment role. It would suit someone junior who has an interest in developing their recruitment or HR experience.

Your responsibilities will include but are not limited to:

• Phone screening and shortlisting of candidates using our candidate management system (Workable)
• Adding new employee details to Humanforce and following up on their onboarding progress
• Monitor and respond to telephone and email queries regarding interviews or start date information
• Diary management of Talent and Culture Managers inbox and calendar
• Assisting with the coordinating of recruitment activities including scheduling interviews, performing reference checks, and managing correspondence during the recruitment process
• Schedule learning and development training sessions and update the training calendar
• Co-ordinate administration processes for probation reviews, performance development reviews, employee visas, RSA’s, Drivers Licences, and other licence renewals as required
• Other ad hoc administration assistance as required

• Previous experience in a similar HR or Recruitment support role
• An HR Qualification would be highly regarded but is not essential
• Well presented with excellent communication (written and verbal) and interpersonal skills
• Well organised with strong attention to detail
• Remain calm, patient and organised in high volume work situations
• Results oriented and ‘can do’ positive attitude
• High level administration and organizational skills
• Display a high energy level
• Intermediate to advanced skill level - Microsoft Office Suite

• Restaurant, Accommodation and Spa treatment staff discounts
• Employee Assistance Program
• Full Day Orientation and dedicated departmental training
• Annual and fortnightly staff awards
• Refer a friend incentive
• Stability and long term employment opportunities for the right candidate
• Work in a beautiful beach side award winning resort
• Parking available on site

For more information please contact Justine Dorrell on 02 6639 1516

Want to kick-start your career? Join our outstanding retail team as a Store Assistant at ALDI! No retail know-how needed. We're looking for people with a positive attitude, a strong work ethic, and a willingness to learn!

Our stores are open every day, including weekends and holidays – there's never a dull moment with plenty of variety. We do supermarkets a bit differently, you’ll get to experience all areas of the store rather than just be in one area, giving you lots of variety.

Store Assistants are the backbone of our retail stores and keep our stores running by:

• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Being an expert in stock handling by making sure our products are in date and listed at the right price
• Creating eye-catching displays of our ALDI special buys
• Keeping the store tidy, organised and looking great

Our grounds team is responsible for maintaining a variety of native landscapes, manicured gardens and lawn areas that compliment the beauty already established throughout the resort grounds and natural habitat areas. We have a number of ecologies on site so your days will be varied and there is opportunity for continued growth and progression due to the diversity of the flora and fauna that we have on site. Casual hourly rate starting at $31.09, Mon-Fri.

A little bit about us: Nestled on fifty acres of absolute beach front paradise, Elements of Byron is an award-winning resort offering luxury accommodation options, world-class resort facilities and unforgettable experiences. Barefoot luxury at every step.

To work with us as a gardener you need to be reliable, punctual, enthusiastic and enjoy working outdoors. You must be committed to ensuring our gardens and grounds meet the high standards of presentation and attention to detail that we expect, and our guests experience during their stay.

The hours are 7am - 3pm, Monday, Tuesday, Wednesday 3 days a week, however there may be weekend work as required along with working on public holidays. All equipment and your uniform is provided.

• Current drivers licence (manual) essential, truck licence desirable
• Experience in a similar Gardener role
• Well presented and physically fit
• Commitment to longer term employment
• Available to work 7am - 3pm, Monday, Tuesday and Wednesday
• Strong work ethic
• Qualifications and / or demonstrated experience & interest in horticulture and landscaping

Experience is essential in the following areas:

• Weed Identification & control (includes spraying)
• Whipper snipping, pruning, mowing, mulching, planting, lawn care

• Restaurant, Accommodation and Spa treatment staff discounts
• Employee Assistance Program
• Full Day Orientation and dedicated departmental training
• Annual and fortnightly staff awards
• Refer a friend incentive
• Stability and long term employment opportunities for the right candidate
• Work in a beautiful beach side award winning resort
• Uniform provided and parking available on site

We have an opportunity available for an experienced Events Food a Beverage attendant/waitstaff to join our events team. To be successful in this role you will have banqueting & events experience including bumping in/out. You will be confident with your service skills for both alternative drop plated functions as well as roving canapes. Explaining dishes, confirming dietary requirements and confidentially carrying a tray of wine glasses is something that you do in your stride. If you have Bartender experience we may be able to utilise your Bartending skills too.

You could be working in our state of the art event and conferencing space or outside on the beautiful Breeze deck overlooking our main lagoon edge pool.

A little bit about us: Nestled on fifty acres of absolute beach front paradise, Elements of Byron is an award-winning resort offering luxury accommodation options, world-class resort facilities and unforgettable experiences. Barefoot luxury at every step.

We are looking for motivated, energetic and fun people to join our team as Event Food & Beverage Attendants and Waitstaff.

To be successful you will hold a current NSW RSA, be a strong team player working well with colleagues, floor staff and our kitchen teams to ensure a smooth and efficient service.

Responsibilities

• Ensure all dietary requirements are met and special requests are accommodated.
• Maintain cleanliness and hygiene in all food and beverage areas.
• Assist in the setup and breakdown of events.
• Work closely with the events team to ensure smooth operation of events.
• High standard of grooming, presentation and communication
• Confident in conversing with our guests and clients during large functions and events in excess of 150 people
• Actively demonstrate pride in your work
• Strong work ethic and punctuality

• Preferably an Australian permanent resident with a commitment to longer term employment.
• Ability and confidence to work in a fast paced environment
• Working Holiday Visa holders are welcome to apply, but will require a min of a 6 month commitment to the resort.
• Previous Event, Functions or Banqueting experience is essential
• Previous experience working as a Food and Beverage attendant or Waiter
• Current NSW RSA and drivers licence
• The ability and flexibility to work various rostered shifts, including early mornings, late evenings and weekends

• Restaurant, Accommodation and Spa treatment discounts
• Employee Assistance Program
• Full Day Orientation and dedicated departmental training
• Annual and fortnightly staff awards
• Refer a friend incentive
• Stability and long term employment opportunities for the right candidate
• Work in a beautiful beach side award winning resort
• Uniform provided and parking available on site

Our Front Office team is looking for an enthusiastic, customer service focused Guest Service Agent (GSA). As our newest GSA your role is to welcome our guests on arrival to ensure they enjoy their stay as you check them into or out of their villa. You may also help to coordinate our guests’ experiences or activities and share the things you love about Byron.

A little bit about us: Nestled on fifty acres of absolute beach front paradise, Elements of Byron is an award-winning resort offering luxury accommodation options, world-class resort facilities and unforgettable experiences. Barefoot luxury at every step.

To set you up to succeed: Two weeks of structed training will be provided to you covering the tasks required on both the morning and afternoon shifts. You will also be assigned a buddy who will support you as you learn the system and resort features.

The role: Working on our busy reception desk, you will be responsible for ensuring we do not merely deliver service but do more than is expected to create meaningful and authentic moments of hospitality. Checking guests in and out daily, making reservations over the phone, running daily reports to identify any special requests, anticipating guests service needs, and complying with policies and procedures. You will listen to, and resolve guest's complaints or concerns, but there will always be a manager there to support you when required.

The hours: Full time role available working up to 38 hours a week, across a 7-day rotating roster.

The shifts: 7am - 3pm and 3pm - 11pm, on a rotating roster.

Rates: Mon-Fri $24.87, Sat $31.09, Sun $37.31

We are looking for people who can be flexible to work these shifts.

7

• Provide exceptional customer service by responding to requests promptly, efficiently and courteously
• Experience working in a 4-5 star resort/hotel front office environment
• Demonstrated proficiency in Microsoft Office, Fidelio or Opera System
• Ability to communicate with a diverse range of people
• Full availability to work weekends and public holidays
• Remain calm and effective in emergency and high pressure situations
• Current drivers licence essential
• First Aid Certificate desirable

• Restaurant, Accommodation and Spa treatment staff discounts
• Employee Assistance Program
• Full Day Orientation and dedicated departmental training
• Annual and fortnightly staff awards
• Refer a friend incentive
• Stability and long term employment opportunities for the right candidate
• Work in a beautiful beach side award winning resort
• Uniform provided and parking available on site

Be the front face of Elements of Byron as you welcome our guests on arrival. Ensure they have a memorable stay whilst at the resort, from the moment they arrive right through to departure. During your shift you may provide directions, answer enquiries drive our Buggy's and convey facilities information.

You are responsible for ensuring that we deliver the the highest level of guest service and that our customer service standards are met and maintained at all times.

To be successful in this role, you will be someone who prides themselves on their outstanding customer service, can remain cool under pressure and has a knowledge of our local area.

A little bit about us: Nestled on fifty acres of absolute beach front paradise, Elements of Byron is an award-winning resort offering luxury accommodation options, world-class resort facilities and unforgettable experiences. Barefoot luxury at every step.

Reporting to the Front Office Manager you will be responsible for ensuring we do not merely deliver service but do more than is expected to create authentic moments of hospitality.

You will be a confident driver as a large part of your role is driving our resort buggies allowing you to develop an excellent rapport with our guests. Your high energy, passion for customer service and exceptional attention to detail will see you excel in this role.

The hours: Casual role available working, 25-30hrs a week, across a 7-day rotating roster.

The shifts: 7am - 3pm and 3pm - 11pm

• Maintain a thorough knowledge of resort facilities and promotions
• Role will involve physical lifting and movement of luggage and other items
• Maintain a high level of professionalism and ensure procedures are followed in relation to guest confidentiality
• Experience working in a 4-5 star resort/hotel front office environment preferred
• Full availability to work weekends and public holidays
• Current full drivers licence essential
• Display a professional image at all times through personal presentation and polished communication
• Punctual, reliable and proactive
• Full working rights on an ongoing basis within Australia is required for this role

• Restaurant, Accommodation and Spa treatment discounts
• Employee Assistance Program
• Full Day Orientation and dedicated departmental training
• Annual and fortnightly staff awards
• Refer a friend incentive
• Stability and long term employment opportunities for the right candidate
• Work in a beautiful beach side award winning resort
• Uniform provided and parking available on site

Location

At Cerebral Palsy Alliance, we value diversity, foster an inclusive culture and champion equitable opportunities. We strongly encourage applications from candidates with a diverse range of backgrounds and lived experiences including people with disability, Aboriginal & Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, and the LGBTQIA+ community.