Total 4,900 Full-time job vacancies in act canberra queanbeyan

• Guaranteed hours and shifts in Canberra
• Award rate $29.51 per hour plus Super plus Paid KM's
• Accelerated career progression. Employee Benefits Program with discounts on Food, Clothing, Shoes, Lifestyle brands plus more!

When was the last time you made a difference in someone's life?

For our Aged Care Workers, it’s with every customer, and on every shift. It takes a special person to be a Care Worker and help the older members of our community. We are looking for just that person to join our KinCare team in the Canberra area.

Your day will include:

• Domestic Assistance: Cleaning the home of older people so they have a safe and beautiful place to live
• Helping our customers with meal preparation and shopping 
• Providing social support and transport to lifestyle activities
• Personal care inc getting them up, showered and dressed for the day, medication management, assisting with mobility and therapy goals
• Providing respite and emotional support
• Social support and transport to appointments
• Providing complex care for customers with high care needs, such as dementia 

Why KinCare?

• We’re committed to improving the quality of life and wellbeing for our customers through tailored in-home care services. 
• Guaranteed hours close to home as a permanent part time employee.
• Your well-being is our priority! You can’t care for others if you don’t look after yourself.
• Extensive paid training and culture of continuous learning to ensure you know what’s expected and have the opportunity to learn.
• Accelerated learning programs to gain your professional qualifications (Cert 3).
• Paid CPR and First Aid courses.
• Paid Km’s, phone allowance and discounts on your car maintenance.
• Free uniform and a shoe allowance.
• Support at every step of your employment journey with KinCare.

What do we look for in a Care Worker? 

• You care about assisting our aged community so they can live independently at home for longer. 
• You have a current P1 class or above Australian Drivers License and a registered vehicle – travel is part of the role.
• You don’t sweat the small stuff; sometimes your customer will be having a bad day or traffic delays you. You know not to take this personally and to shake it off before your next customer.
• You're available to work at least 3 days - Monday - Friday. No night or weekend work here.
• You're comfortable working independently and finding solutions to everyday problems, knowing when to ask your Manager for help. 

If you’re looking for an organisation that cares about you, apply today!

When you apply we will send you a link to a short online assessment from Vervoe so you can see what a day in the life of our Home Care Worker will be like. Before joining our team, we will be performing a National Police Check/Right to Work, functional fitness assessment on your behalf, as well as confirming evidence of COVID vaccination.

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant

Welcome to CT, the ultimate destination for tech enthusiasts! We're not just any workplace, we've been certified as a Great Place to Work and ranked 23rd in Australia's Best Workplaces 2022, and now we've been rated as the coolest Best Place to Work in Tech 2023! With a team of over 260 tech wizards, we're constantly pushing the boundaries and working at the forefront of the tech industry in Australia and NZ.

Our CEO, Adam Centorrino, is dedicated to customer service, having won the Customer Service Executive of the Year award twice, and we've also won an incredible 10 consecutive Australian Service Excellence Awards! We're not just focused on our customers, we prioritise our employees too. With flexible work culture, growth opportunities, wellness benefits, and an inclusive workplace culture, we're dedicated to making sure our team members are happy.

Now, enough about us – let's talk about you. We're expanding our dream team, and we're on the hunt for a key role to join our Professional Services Team.

Here’s what you’ll be doing:

The Midrange Applications Developer supports the Team Leader in the day to day

development, maintenance, enhancement and support of applications in the ICT

environment within the IT Solutions Section of the ICT Branch, including participating in

section planning for short term tasks and contributing to strategic planning for longer term

initiatives.

The role is responsible for undertaking work that is moderately complex to complex and/or

sensitive in nature, under limited direction, utilising expertise and knowledge in designing

software applications to meet the client's needs.

Estimated start date

Tuesday, 06 February 2024

Initial contract duration

ASAP to 30 June 2024

Extension term

12 months

Number of extensions

3

Location of work

ACT

Working arrangements

It is the client's preference for this position to be performed from a National Office location.

Security clearance

Must be able to obtain Negative Vetting Level 1

Security Clearance: Must have active NV1 clearance.

The role will be responsible for, but not limited to:

• Apply expertise to enhance and improve existing software, including designing,

developing, implementing and testing software systems, in line with business

requirements and software development standards.

• In collaboration with other teams, investigate and resolve issues with the operation

of an application.

• Address errors by making appropriate changes and rechecking the program to

ensure that the desired results are produced.

• Perform revision, repair, or expansion of existing programs to increase operating

efficiency or adapt to new requirements.

• Provide a high standard of technical and design documentation.

• Contribute to project progress reporting and comply with governance processes.

• Develop and support key internal and external relationships, including managing

stakeholders to achieve work area and agency goals.

• Make and communicate decisions using good judgement, expertise and

knowledge, governed by legislation, regulations, best practice principles or

relevant operating instructions and procedures.

• Contribute to doctrine, election preparation and delivery activities in accordance

with the election readiness framework, according to individual accountabilities and

responsibilities.

• Perform additional duties or assume responsibility of functions as directed from

time to time.

Additional responsibilities during an Electoral Event

• Perform support functions outside of standard bandwidth hours as directed

Key Personnel Expertise

Mandatory:

• Detailed knowledge of and experience in the design and development of software

solutions using Ingres ABF and SQL.

• Knowledge and experience in successfully setting priorities and delivering quality

results on time and on budget

• Proven ability to communicate effectively whilst anticipating stakeholder needs

and expectations across a geographically dispersed network.

• Proven analytical abilities with the ability to propose and facilitate change and

contribute to business improvement strategies.

• Demonstrated personal integrity whilst achieving results within legislative and

policy parameters.

Desirable:

• Relevant qualifications in information technology.

• Knowledge of, or ability to, quickly gain knowledge of Australian electoral law and

practice

• Knowledge of, or ability to, quickly gain knowledge of the Commonwealth frameworks,

including ICT frameworks

Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work! Here's why:

• We offer a wealth of training and development opportunities to help you enhance your skills and achieve your career goals, including a diverse range of courses, certifications, and personalised coaching.
• We care about your physical and mental wellbeing, which is why we offer wellbeing subsidies that provide discounts on gym, yoga, and Pilates memberships.
• We understand that technology is key to your success, which is why we offer cost-price tech discounts so you can stay up-to-date with the latest trends.

• We believe in working hard and playing hard, and foster team bonding through a variety of events that help you connect with your colleagues outside of work.
• We believe in your potential and offer a personalised career and learning plan tailored to your unique goals and aspirations, committed to supporting you in becoming the best version of yourself.
• We celebrate diversity and inclusivity, and prioritise health, wellbeing, and fun in our workplace culture.

When you join Centorrino Technologies, you know you are joining an organisation that is driven by our values and innovation. We are proud to be an equal opportunity employer, and are committed to building a diverse and inclusive workplace where we embrace our individual talents, and our differences. We encourage applications from people of all ages, disabilities, LGBTQI, First Nations people and people from culturally diverse backgrounds.

This position works closely with our customer to support a Cyber Training Range for Defence,. Activities we'd like your support with in this role:

• Administration of Defence Cyber Training Range systems
• Assist in the implementation of technical designs
• Identify security gaps in existing soft layer monitoring, communicating with Cyber Security Manager
• Identify and develop improvements to workplace SOPs 
• Oversee system administration documentation and update in accordance to changes in governance and policy.

Due to the nature of work, applicants must be Australian Citizens and have an existing NV-2 AGSVA security clearance.

Our purpose

Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in. Our continued commitment to deliver excellence to our customers is built around a true partnership approach.

About the Role

Our Customer Centric Managed Services team provide a wide range services to our Clients. We are seeking a knowledgeable all-rounder in Hardware and End User Technology to ensure we deliver value to our customers and internal stakeholders through the delivery of high-quality Hardware Asset Management services, with the goal of optimising the purchase, deployment, utilisation, replacement and disposal of hardware for Datacom customers.

What you’ll do

• Ensure the effective delivery of high-quality Hardware Asset Management Services:
• Daily administration of the Hardware Asset Management activities
• Ensure compliance across Datacom and customer HAM policies, processes, procedures.
• Ensure that delivery teams, customers and process participants adhere to the HAM processes in line with customer requirements and ITIL Best Practices
• Implement and Manage the Configuration Management System, including CMDB and AMDB
• Responsible for maintaining asset information in the AMDB/CMDB to deliver IT Services.
• Assist in co-ordinating the logistics of the hardware lifecycle including collection, replacement, return or disposal of laptops.
• Ensure all HAM policies, process, procedures, work instructions, user guides and customised appendices are documented, reviewed, updated, and published on an annual basis or earlier if required.
• Lead Audits and work collaboratively with Internal and External Stakeholders to ensure accurate data is provided.
• Facilitate the provision of sound consulting advice to the customer as required, and assist them in the identification of solutions for its business requirements in relation to HAM.
• Ownership of the end-to-end hardware request management processes for the customer ensuring there are no process gaps, and leading regular forums with all process participants.
• Implement robust processes to ensure all devices deployed are recorded in the HAM Tool
• Work with internal procurement teams & stakeholders to deliver on business requests.
• Develop & maintain asset management processes & procedures.
• Daily monitoring and management of HAM process compliance including customer SLA and KPIs and health reporting as required or requested by management
• Escalate risks discovered in, or affecting, the HAM service and delivery of services and ensure they are documented with the SDM, Account Teams, reported in the customer's monthly reports (where applicable) and tracked in Customer Operations Risk Registers.

What you’ll bring

• Strong End User Compute delivery experience
• Understanding of end-to-end hardware request and deployment processes
• A Self Managing Professional who can work autonomously and recognise when there is a requirement to collaborate and escalate.
• Has a passion for excellent customer and demonstrates a willingness to help customers and provide them with a service that adds value to their business.
• Strong understanding of process operating frameworks, quality processes and methodologies
• Experience documenting and implementing policies, processes and procedures.
• Experience in participating in a continuous service improvement plan
• Experience participating in a Hardware audit
• Analytical thinking and the ability to analyse detailed reporting
• Ability to create and maintain process documents
• Ability to effectively present/communicate, negotiate and interact at all management levels, including with Technical Staff, Management and Senior Leadership
• Able to analyse large amounts of data in excel or alternative database software
• Strong stakeholder management expertise, able to drive process improvement across a diverse and heavily matrixed organisation

Due to our customer requirements, you must have Australian Citizenship to be considered for this position.

Culture and Benefits

Datacom is one of the largest suppliers of Information Technology professional services in New Zealand and Australia. As an ANZ company, we have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give us our unique culture and energy that you can feel from the moment you meet with us.

At Datacom, you'll be recognised and valued for your contributions. We're growing year on year and can provide career opportunity in a collegial and agile environment that empowers people and promotes innovation. We care about our people and provide a range of perks such as health insurance, employee discounts, social events, remote working, flexi-hours, and professional development courses to name a few. We operate at the leading edge of technology to help our largest enterprise organisations explore possibilities and solve their biggest challenges, so you will never run out of interesting new challenges and opportunities.

If you would like to know more and this sounds like you. Please apply online today!

Our why

Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.

Our team

The Platform Engineering team are focused on a number of existing and emerging technologies. We cover technologies from VMware, Microsoft and Citrix. We are forward thinking, love automation and are on a mission to make infrastructure and services easy for our customers.

About the Role (your why)

We are currently seeking a Citrix Engineer to join our team on a contract basis. As a Citrix Engineer, you will be responsible for the continual delivery of desktop services to end clients utilizing desktop, application and user virtualization/streaming, and any other methods of desktop services required while maintaining excellent relationships and ensuring effective and professional communication with all relevant parties.

It is essential that you are an Australian citizen to be considered for this role and NV1 is required. This role is available across all of our AU offices; Sydney, Brisbane, Adelaide, Perth, Canberra and Melbourne.

What you’ll do

As a Citrix Engineer, you will be passionate about Citrix and continually identify ways you can leverage the technology to enhance the customer experience. You will be familiar with Xendesktop and XenApp, and be a frequent user of Citrix Cloud services.

• Collaborate with cross-functional teams to implement Citrix solutions and troubleshoot any issues
• Ensure the stability, integrity, and efficient operation of Citrix infrastructure
• Maintain and administer Citrix policies and profiles to ensure security and compliance

What you’ll bring

• Relevant experience as a Citrix Engineer or similar role
• Knowledge and experience with Citrix Virtual Apps and Desktops (formerly XenApp and XenDesktop)
• Experience with Citrix Cloud services and technologies
• Strong troubleshooting and problem-solving skills
• Excellent communication and interpersonal skills
• Australian citizenship and NV1 Clearance

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

Contract Type: Fixed Term 6-month Contract (FTC) / Independent Contractor 3-6 months.

Paper Giant is a strategic design consultancy made up of a creative and welcoming team who help organisations deliver better products, services and policy in order to create a more just, equal and sustainable society.

We’re most known for our experience in visual design, product strategy, co-design and design research. We strive to create positive impact through work that considers the perspectives and lived experience of the people our projects effect.

In the past year, we've worked on diverse projects including: delivering a design system for one of Australia's most progressive financial institutions, co-designing better outcomes to support people leaving prison and facilitating conversations on a national strategy on energy performance.

We have offices in on Ngunnawal country / Canberra and Naarm / Melbourne and we strive to create flexibility to support you to do your best work wherever you are. We welcome people from diverse backgrounds and life experiences, and are an equal opportunity employer. If you're not sure you meet all the criteria, we absolutely encourage you to apply.

We encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, people from diverse cultural and linguistic backgrounds, mature age workers and lesbian, gay, bisexual, transgender and intersex (LGBTIQA+) people.

Who we are looking for...

As a Product Designer at Paper Giant, you will apply your design expertise to a diverse range of client problems. You will be a hands-on maker and work collaboratively with project team members to deliver high-quality work for clients in the government, not-for-profit, and private sectors. You’ll scope and define design approaches, prototype and design digital interfaces, and create pathways for change through effective design and storytelling.

You have in-depth knowledge and experience in visual and communication design in diverse contexts and mediums. Knowledge and experience in applying human-centred design methodologies to achieve design outcomes is essential.

What you will do:

Show impact through design practice

• Tackle design problems that range from well-defined to ambiguous
• Solve client problems by applying a variety of design and creative approaches
• Use conceptual thinking to respond to user and client needs
• Use sketching, wireframing and prototyping to communicate and test possible futures for products, services, and physical/digital touchpoints
• Use design research to test ideas and inform design decisions and rationale
• Support the design and facilitation of online and in-person workshops
• Use customer journeys, service blueprints and experience maps as a way to uncover challenges and opportunities
• Collaborate on qualitative research (interviewing and sense-making) and turn insights into actionable plans for the client
• Document your work in design systems and brand guidelines.

Deliver client projects to a high standard

• You understand how to communicate research findings, strategic foresight and conceptual ideas.
• You can create detailed designs and communicate the design rationale both verbally and visually to drive change within an organisation
• You are comfortable with your personal design process and are able to communicate it to others
• You are willing and open to try new processes, tools, ways of working and methods of production
• You can identify when you are uncertain or require help

Manage client relationships

• You are comfortable speaking directly to clients/stakeholders
• You can deliver an excellent presentation
• You can tell a story in a convincing and compelling way

Demonstrate ethics, purpose and care

• You are a kind, generous and respectful individual
• Your personality is a reflection of your personal practice
• You can understand or engage in ethical conversations about your work
• You have a strong desire to contribute to the studio practice and culture

Essential skills and experience

• At least 2 years of experience working in a product design, UX/UI, communications design, graphic design or human-centred design role;
• Excellent skills with Figma, Adobe Suite, and other no-code prototyping services;
• Experience using and creating design systems and brand guidelines;
• You can show at least one project where you designed and conducted qualitative research with the users of a product, service or policy;
• You can tailor outputs and design communication to meet client needs;
• You are willing to travel to conduct research if required;
• You will help us to design and build a positive, collaborative, inclusive studio culture;
• Fluent in written and spoken English; and
• Full and current working rights for Australia.

Your application

Please supply a resume and answer the following questions:

• Why do you want to work at Paper Giant?
• What’s the design achievement you’re most proud of in the past two years?
• What do you think makes an effective product designer when working in a team?

Flexible, part-time and remote working arrangements will be considered.

Remuneration

The salary range for this role is between $80,000 - $110,000, depending on your experience.

What’s it like to work at Paper Giant?

Working at Paper Giant means working as part of a passionate and supportive team of design and research practitioners.

We work together on projects and the company, and our culture is one of generosity, sharing, inventiveness and openness.

We offer flexible work hours, a generous professional development allowance, and support volunteering and learning opportunities for all our staff.

We work on diverse, complex, interesting and challenging projects, and are passionate about using design to solve complex problems at all scales.

We welcome people from diverse backgrounds and life experiences, and are an equal opportunity employer.

All qualified applicants will receive consideration without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, disability or age.

Are you a world class Solution Engineer (SE) or Architect? Do you love to blend your strong interpersonal and selling skills with a passion for cutting edge technology? Are you passionate and enthusiastic about making customers successful and never hesitate to challenge the status quo? No problem, Dynatrace has a history of making technical pioneers like you into high-powered SEs.

Imagine being able to do the best work you’ve ever done as a Solution Engineer for a high growth, well run and financially stable technology company that is continually identified as one of the best and most innovative technology companies. Thousands of organizations worldwide, including loanDepot, SAP, Walmart, Skyworks, USI Insurance Services, Spirit Airlines, PhotoBox, BNZ Bank, BT Group, Dubai Customs, TSB Bank, Kroger, Park ‘N Fly, Vitality, IP Australia, Temenos, Rack Room Shoes, and many others, use Dynatrace to deliver flawless and secure digital customer transactions.

We are looking for Solution Engineers who have a strong background in selling SaaS solutions and understand all phases of the sales cycle and can partner with our field team to drive high sales growth in Australia and New Zealand Region (primarily ACT).

You are comfortable engaging early in a deal to help set sales strategy, understand how to lead discovery, craft a solution to solve a customer’s business need, and get deep in validating how Dynatrace’s solutions address that need in real time. Additionally, you should be able to understand a customer’s IT infrastructure and software architecture.

• Together with the Sales team you will be selling the fastest growing observability platform using state-of-the-art sales, customer engagement, and marketing techniques.
• You will be responsible for executing great demos which demonstrate Dynatrace’s unique approach in solving the customer’s pain, executing and managing POCs onsite, building key relationships with Dynatrace’s customers and completing RFIs & RFPs.
• You will advise customers in strategic solution matters around AI and Automation powered Observability and Security
• You will solve our customers’ most challenging end-to-end observability, application security, and user experience problems
• You will ensure customers optimize their use of Dynatrace, enable critical business outcomes, and maximize their return on investment.
• You will interact with customers via online tools like chat, web meetings, forums, and key tradeshows.
• You will closely work together with Marketing, Sales, Partner, Product Management, wider Solution Engineering group, Support Team, and the Customer Success Team
• You will collaborate with the Dynatrace Sales team to scope opportunities while assessing technical risks, questions, or concerns
• Be a mentor/coach for your fellow Dynatrace consultants
  
  Location: Canberra. Local candidates only

Welcome to CT, the ultimate destination for tech enthusiasts! We're not just any workplace, we've been certified as a Great Place to Work and ranked 23rd in Australia's Best Workplaces 2022, and now we've been rated as the coolest Best Place to Work in Tech 2023! With a team of over 260 tech wizards, we're constantly pushing the boundaries and working at the forefront of the tech industry in Australia and NZ.

Our CEO, Adam Centorrino, is dedicated to customer service, having won the Customer Service Executive of the Year award twice, and we've also won an incredible 10 consecutive Australian Service Excellence Awards! We're not just focused on our customers, we prioritise our employees too. With flexible work culture, growth opportunities, wellness benefits, and an inclusive workplace culture, we're dedicated to making sure our team members are happy.

Now, enough about us – let's talk about you. We're expanding our dream team, and we're on the hunt for a key role to join our Professional Services Team.

Here’s what you’ll be doing:

The Director of National Parks requires the services of a Ruby Developer to assist the Biodiversity Informatics team. The Ruby Developer will work with the team to extend an existing Rails application to support entry and updating of additional data types.

We are looking for an experienced Rails/Ruby developer with excellent team work skills, to work full/part (0.6 FTE minimum), onsite at the Australian National Botanic Gardens (Canberra), online/remote, or hybrid.

A knowledge of, or interest in, names and taxonomy of living things would be an advantage but we are keen to hear from candidates who have the ability to listen and respond intelligently to requirements regardless of prior experience in the domain.

For full requirements and selection criteria please refer to the attached statement.

Estimated start date

Monday, 05 February 2024

Initial contract duration

5 months

Extension term

6 months

Number of extensions

1

Location of work

ACT, Offsite

Working arrangements

Full or part time, minimum of 0.6 FTE. Onsite, remote or hybrid working. Meetings online, regular and as required

1. Demonstrated prior experience developing high quality online interfaces for data entry and update using the Rails framework. 30%

2. Excellent technical skills including some or all of: Rails, Ruby, Postgresql, JQuery, Bootstrap, Minitest, Git, AWS hosting, Jenkins. 50%

3. Ability to work productively in a small team environment. Willing to explain, listen and discuss code and tasks. Effective written and verbal communication skills. 20%

Desirable criteria

1. Experience or interest in working with biological taxonomy data including names published in accordance with the provisions of the International Code of Nomenclature for algae, fungi and plants (ICN) and the International Code of Zoological Nomenclature (ICZN) would be an advantage.

Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work! Here's why:

• We offer a wealth of training and development opportunities to help you enhance your skills and achieve your career goals, including a diverse range of courses, certifications, and personalised coaching.
• We care about your physical and mental wellbeing, which is why we offer wellbeing subsidies that provide discounts on gym, yoga, and Pilates memberships.
• We understand that technology is key to your success, which is why we offer cost-price tech discounts so you can stay up-to-date with the latest trends.

• We believe in working hard and playing hard, and foster team bonding through a variety of events that help you connect with your colleagues outside of work.
• We believe in your potential and offer a personalised career and learning plan tailored to your unique goals and aspirations, committed to supporting you in becoming the best version of yourself.
• We celebrate diversity and inclusivity, and prioritise health, wellbeing, and fun in our workplace culture.

When you join Centorrino Technologies, you know you are joining an organisation that is driven by our values and innovation. We are proud to be an equal opportunity employer, and are committed to building a diverse and inclusive workplace where we embrace our individual talents, and our differences. We encourage applications from people of all ages, disabilities, LGBTQI, First Nations people and people from culturally diverse backgrounds.

Do you enjoy creating memorable guest experiences? Join our team as our next Guest Service Agent and build your career with Accor! 

Currently, we are looking for a highly motivated and passionate Guest Service Agent to join Novotel in Canberra.

The successful candidate will have a love for delivering exceptional guest service and have an eye for accuracy. Reporting to the Front Office Manager, will be responsible for the following duties:

• Providing high standard of customer service at all times
• Attending guests’ phone calls, managing inquires, and check in & check out of guests
• Offering and promoting products/services to guests
• Undertaking general clerical & administrative duties where needed

Love getting out on the road, having control over your schedule and the idea of an early-afternoon knock-off? Are you looking for autonomy, flexibility and a supportive culture?

A role as a hygiene technician with Initial Hygiene could be what you’re looking for.

What to expect from a role as a hygiene technician with Initial Hygiene:

• A fully maintained company van including fuel card
• All the tools you need: mobile phone, uniform, safety boots and more
• Employee cash incentive programs and bonuses
• Comprehensive induction, training and qualifications
• Access to our employee assistance program for you and your family
• Ongoing learning, development and a range of career pathways

Previous experience is not necessary to join. We’re looking for people who have:

• Valid manual Australian driver’s license
• Ability to complete a pre-employment medical and police check
• Experience working independently to achieve targets
• Good communication skills
• Confidence using a mobile phone service app/tablet
• Ability to manage, maintain and build client relationships

About Rentokil Initial

At Rentokil Initial, we are proud to be the global expert in pest, hygiene, and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.   From washrooms to aged care homes, to office plantscaping and classrooms – we are there, ready, bursting with passion and pride to make a positive difference for our customers and communities. In Australia, we operate three brands: Rentokil Pest Control, Initial Hygiene, and Ambius Indoor Plants. Our parent company, Rentokil Initial plc, employs more than 56,000 people across more than 80 countries, supporting over 5 million customers.

Employee Testimonials -

"As an Initial Hygiene Technician, you feel like your own boss."

Stephen Kroger

"There are so many things I love about my job. I love being on the road, my own little van that I get to zoom around in, and the relationships and connections I get to build."

Angela Smith

“I got to the point in my life where I was looking for something different. Since joining Rentokil, I’ve been provided with so many qualifications and opportunities for advancement.”

Jim Evans

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

We are currently seeking an experienced Senior Systems Engineer to join our high-performance Professional Services team.

This is a customer facing consulting position that requires exceptional collaborative skills and the ability to build strong partnerships with our customers and within Datacom.

The successful candidate will ideally have previous Professional Services experience with external customers and exposure to all aspects of delivering projects, including consulting, design, configuration, testing and deployment.

At Datacom our approach is based upon our 6 core values of “It’s the people”, “Everyone has a part”, “Courage to Act”, Thrive together”, “Look Beyond today” and “Exceed customer expectations”. These values not only create a culture we can be proud of, but also supports and reinforces our focus on our customers, who remain at the heart of what we do.

Our offices are based in Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney.We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!

Please note that to be successful in this role, you must be an Australian Citizen and be able to achieve a Baseline or NV1 security clearance.

What you’ll do

At the moment, as the Senior Systems Engineer you will be focused on:

·          In this key cross-disciplinary role you will work closely with our Customers, Partners, Sales and Technical teams.

·          Ensure assigned projects are delivered on time, within budget, to agreed scope.

·          Serve as the technical point of contact for implementation services and solutions. This may either be provided remotely or on-site.

·          Providing pre-sales support and expertise to the sales team.

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

To be successful in this role you must have a minimum of 5 years’ experience working with external enterprise customers in delivering projects in professional services environments.

Must have experience with design, implementation and optimization of:

·          Windows Server, Active Directory, Exchange.

·          Virtualization (VMWare, Hyper-V, AHV).

·          Have experience in one or both of the following: Backup (Commvault, Veeam) OR Storage (HPE, NetApp, Lenovo & Dell)

·          Automation and Scripting (PowerShell, Python)

You will have a curiosity & passion for customers and a proven ability to communicate solutions in a way that resonates with all levels of our customer’s. You must be comfortable in engaging both technical and non-technical staff and stakeholders.

·          You can work both independently on competing priorities and as part of a team.

·          You'll have excellent written and verbal communication skills.

Datacom is committed to hiring, developing and promoting the best talent from a diverse range of backgrounds. We are local at heart, yet world-class in capability. This role offers you an exciting opportunity to join a diverse team within a highly successful organisation.

Due to rapid growth within our project portfolio, we are currently only considering applications for candidates with previous experience in consulting and/or project delivery for external customers. If you are ready for a change and wish to be a part of a fast paced and dynamic team where you can make a difference, then we would love to hear from you.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

#LI-Hybrid

#LI-SF1

Although no two days are ever the same, there are some things that as a cash office responsible you can expect to be involved in, including 

• Offering customers a high level of service, through styling advice, product knowledge and store experience 
• Opening and closing the store and supporting the other members of the management team when required 
• Processing and banking daily sales 
• Inputting payroll 
• Taking ownership for the store audit result and training others on store operations 
• Receiving and processing deliveries 
• Replenishment 
• Being a COS brand ambassador and providing the best experience for our customers 

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role

Our Service Desk Agents are the first point of contact for our clients. No two days will be the same as you’ll be proactively problem solving any customer issues that come your way or escalating them as appropriate.
As part of the Managed Services team, you’ll provide high quality, efficient support to our clients and their customers through responding to telephone calls, emails and alert monitoring. Following ITIL processes, you’ll identify, troubleshoot and resolve incidents and service requests.

At Datacom we’re committed to developing, retaining, and promoting diverse talent. We want to help you grow your current skills and give you the opportunity to learn and develop brand new ones.

Have a qualification in IT and looking for your entry to the industry? We promise to provide you with a supportive environment while learning the key foundations in our Service Desk team and all we need from you is passion and enthusiasm!

Your career at Datacom, just like technology, has endless possibilities. Looking to get into Cyber Security, Cloud, Network or Database engineering? Our Service Desk Agent roles are the first step in unlocking your IT career!

If you're looking for meaningful work with genuine career progression opportunities, training and development, we'd love to hear from you!

Operating Hours
The operational hours for the Service Desk are Monday to Sunday 7am to 7pm, to be successful for a Full-Time role you will need to have full availability to work across these hours on a rotating roster.

Benefits

• Continued opportunities for long term growth in IT in Australasia's largest professional IT services company!
• We aim to have everyone ITIL certified in their second year!
• We offer options for you to interview virtually.
• Best in class rewards and recognition program including awards and corporate retail discounts on tap.
• Paid Parental Leave
• Employee referral programs - once you are in and you are loving it - you can refer a friend and get $1000!

What you’ll bring

Someone who wants to be part of a team that is striving to achieve the best possible outcome for all our customers, and develop skills and knowledge that form the foundation of a career in IT.

In our successful candidates we are looking for:

• Self-starters who are motivated to kick-start their careers in technology
• Team players who have excellent interpersonal skills (you’ll be working with people just as much as computers)
• Customer-centric superstars — we pride ourselves on delivering our best work to our customers
• Awesome problem-solvers who have fresh ideas and are willing to give anything a go.

Due to client clearance requirements Australian Citizenship, ability to pass national police check and willingness and ability to obtain a Baseline Clearance is essential.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

Retinue Accounting was founded on the belief that small business accounting support should be customer service focused, proactive and forward-looking, and upfront about fees and charges. Our fixed fee subscription model ensures our clients have peace of mind that we’ll give them the right advice, at the right time, at the right price with no hidden additional costs.
We're more than a business – we're a team driven by our values and actions. Adaptability, commitment, and humility fuel our client-centered approach. We honour our promises, promote transparency, and move swiftly with purpose. We embrace new challenges, and proactively raise issues with a solutions mindset, knowing it takes a team effort to build a successful business.

Due to rapid expansion across Australia, we are now looking to expand our customer success team in Canberra. Remotely based, this role supports the onboarding of our newly signed SME clients, transitioning their accounting and payroll to Retinue. This role plays a critical part in supporting the seamless transition of new customers to our services, and our reputation as a customer focused business. If you're looking for a varied role with flexibility, opportunities to travel and career progression, then look no further!

Key Responsibilities

• Be the primary contact for newly signed clients during the onboarding process, supporting a seamless transition to Retinue
• Conduct online and face-to-face onboarding meetings, gaining the relevant information to help our Accounting teams best transition them to our services and support them on an ongoing basis
• Work with our SME clients to understand their needs, challenges, and goals, and set expectations on how we can deliver on these within our service capabilities.

• Upskill clients on Xero software, ensuring a smooth transition and successful adoption of the platform
• You may be required to travel to clients’ worksites daily. You will enjoy the variety and freedom that comes with travelling across Canberra, surrounding areas and even interstate

Requirements

• At least 1 year in a face-to-face, customer centric role. Ideally, dealing with SME clients
• Previous experience within customer success, account management or sales highly regarded
• Valid Australian drivers license and access to a vehicle on weekdays
• You are a people person and thrive off collaborating with customers from varied backgrounds and experiences
• As a non-selling role, this role may suit someone who enjoys the customer aspect of face to face selling but is no longer driven by business development

Benefits

• $80k + super salary (depending on relevant experience)
• Full training provided! No experience required in the finance space, although advantageous. We will provide you with all the tools you need to succeed in this role
• Yearly overseas holiday for our top performers across the business
• Financial support with any formal studies relevant to your role
• Regular social gatherings, conferences and ongoing engagement activities to support professional development and team building
• Employee and client referral programs, help us grow our business and be rewarded!
• Exceptional professional growth. We are growing quickly and are continually creating new opportunities across the business. This includes management and leadership opportunities, new roles to fit the needs of the business, lateral opportunities etc.

Our Commitment

We believe that diversity, equity, and inclusion are crucial to our success. We recognise that diversity goes beyond race and ethnicity, and includes differences in gender, orientation, age, religion, ability, and more. We strive to create a workplace where everyone feels comfortable being themselves and can fully contribute their talents and skills. We are dedicated to building a workplace that values and respects individuals from all backgrounds and experiences. We welcome and encourage all qualified applicants to apply.

Apply now to join our team and contribute to the success of Australian small business!