Total 4,023 Manager job vacancies in Melbourne: 509 St Kilda Rd

Your Career 

As a member of our sales leadership team, you will build and drive regional major account sales teams to exceed company objectives while growing your region according to plan. You’ll be responsible for building a high-performance sales culture that delivers results in bookings, sales development, and forecast accuracy while simultaneously mentoring and developing your team members to accomplish individual and organizational goals. It will be required that you track sales activity, provide sales projects, and create and analyze metrics. 

A challenge inspires you, rather than intimidates you, and you aren’t afraid of setting accelerated goals to drive you to succeed. More than that, you are motivated by empowering our clients to meet their cybersecurity needs and you are driven with an encompassing passion for solutions selling. You’re not afraid of addressing the critical challenges they are facing within digital transactions – and really, you thrive on the pressure. 

Your Impact 

• Responsible for building and developing a team of quota carrying and lead generation sales professionals 
• Own and drive revenue outcomes within the assigned region, territories, and/or district, exceeding personal and team sales quotas and goals 
• Review weekly forecast and business outcomes with representatives and sales leaders
• Coach, develop, and mentor representatives to success in all aspects of the sales cycle - lead generation, qualification, forecasting, and closing opportunities, while using our channel/partner network
• Build sales analysis for insight into weekly, monthly and quarterly execution and strategies 
• Attend weekly regional forecast and management calls to provide Inside Sales perspective
• Work closely with other District Sales Managers on crafting business strategy to accomplish company goals
• Required to stay knowledgeable and up-to-date on product roadmap, industry changes, and competitive landscapes

Lead Cost Manager:

Serve as the lead cost manager for MEP services on assigned projects, ensuring all MEP-related costs are accurately estimated, monitored, and controlled throughout the project lifecycle.

Mentorship and Development:

Mentor and develop junior cost managers and other team members, providing guidance, training, and support to enhance their professional skills and knowledge.

Project Leadership:

Provide leadership and direction to the MEP cost management team, coordinating efforts to deliver comprehensive cost plans, estimates, and reports. Ensure that the team’s work aligns with overall project objectives and timelines.

Cost Planning and Control:

Develop detailed cost plans and budgets for MEP components at all stages of the project, from initial feasibility through to completion. Implement effective cost control measures to track actual expenditures against budget, identify variances, and recommend corrective actions as needed.

Risk Management:

Identify and assess cost risks related to MEP systems, and develop strategies to mitigate these risks. Regularly review and update risk registers, and ensure that appropriate contingencies are in place.

Value Engineering:

Lead value engineering exercises to identify cost-saving opportunities without compromising on quality or performance. Collaborate with design teams to optimize MEP designs for cost efficiency and practicality.

Client Liaison:

Act as the primary point of contact for clients on all MEP cost-related matters. Provide clear and concise updates on cost status, forecasts, and potential issues. Build strong client relationships to ensure client satisfaction and project success.

Quality Assurance:

Ensure the accuracy and reliability of all MEP cost estimates and reports. Implement quality assurance processes and conduct regular reviews to maintain high standards of cost management.

Stakeholder Coordination:

Collaborate with project managers, design teams, contractors, and other stakeholders to ensure seamless integration of MEP cost management into the overall project plan. Facilitate effective communication and coordination among all parties.

Reporting and Documentation:

Prepare and present detailed cost reports, including budget updates, cost forecasts, and variance analyses, to project stakeholders and senior management. Ensure all cost documentation is accurate, up-to-date, and accessible.

Strategic Leadership:

Lead the MEP cost management team to ensure the successful delivery of complex projects. Provide strategic direction and oversight to ensure projects are delivered on time and within budget.

Client Engagement:

Act as the primary point of contact for clients regarding MEP cost management services. Build and maintain strong client relationships to secure new business opportunities and ensure client satisfaction.

Technical Expertise:

Utilise extensive knowledge in mechanical, electrical, and plumbing systems to provide expert cost advice and innovative solutions. Ensure all MEP estimates are accurate and comprehensive, reflecting current market conditions and technological advancements.

Business Development:

Identify and pursue new business opportunities in the MEP sector. Develop proposals, presentations, and cost models to support business growth initiatives.

Are you a campaign marketing specialist with a background in digital marketing with experience in B2B strategies? Do you get excited about creating impactful campaigns and seeing them through from start to finish? If so, we'd love to chat!

Reporting to the Head of Digital & Growth, this is a full-time 12-month fixed-term contract, based in our Melbourne office 3 days per week.

Some of the things you'll do...

• Create campaign roadmaps, covering everything from the initial planning stages to implementation and evaluation.

• Partner with internal and external SMEs to ensure creative and accurate content production.

• Manage resources to deliver marketing campaigns across several promotional and sales channels.

• Build experiments to improve campaign messaging and performance.

• Keep our website content up to date, ensuring it's suitable for discovery by search engines.

A little about you...

• You have excellent project management skills that help you collaborate and bring together different teams.

• You love to use data to analyse and interpret main program and campaign performance metrics.

• You enjoy solving problems and have a keen eye for spotting potential issues and dependencies.

• You create clear and compelling stories through copywriting, presentations, reports, and other marketing content.

• You have experience with marketing automation tools, such as Hubspot, Braze, Marketo etc.

The Payroll Manager is responsible for overseeing all aspects of the payroll function, including ensuring timely and accurate payroll processing, compliance with all regulatory requirements (including superannuation and taxation) and maintenance of payroll records.

The position also requires the ability to manage payroll staff, ensuring a team focus on continuous improvement of payroll systems and processes, collaboration with with the People & Culture and Finance teams, in addition to activities that support finance and other business led transformation initiatives.

Typically, in this role you will:

• Manage end-to-end Payroll activities
• Ensure compliance with statutory requirements including direct and indirect tax, superannuation and reporting.
• Be responsible for systems management including upgrades and development.
• Manage financial record keeping, reconciliations and reporting relating to payroll activities.
• Manage payroll policies and procedures.
• Lead a team, including coaching and building capability of team members.
• Support the Financial Controller.

• Helping to establish the overall success criteria for the project, including time, cost, technical and performance parameters.
• Identifying and ensuring that the appropriate line manager is aware of quality, safety, health and environment issues.
• Establishing effective project governance, processes and systems to be utilised throughout the project.
• Assisting project planning, including producing the detailed project plan.
• Assisting with contractual work including procurement and editing documents.
• Assisting the management of the change control process.
• Assisting with the flow of project information between the team and the client, through regular meetings and written communications.
• Communicate effectively with stakeholders.
• Assisting in preparing formal project progress and other reports.
• Ensuring key information and learning generated from each project is entered into internal databases.
• Ensuring prompt client invoicing and utilising FMS in order to monitor a project’s financial status.

Education Perfect is an EdTech platform designed to empower educators and amplify their impact in the classroom. We aim to enable teachers to personalise learning at scale with a range of powerful learning, assessment, and insights tools, helping them and their students reach their full potential.

As an EPeep, you’ll work on projects that have a real impact on students' lives and have the freedom, support and resources you need to develop your skills and grow your career.

About the role

We are looking for a Customer Success Manager to join our team in Melbourne on a 12-month fixed-term contract, with the potential for extension. In this role, you will drive product adoption and usage among purchasing schools, manage relationships, and ensure our clients maximise the value of their subscriptions. Your efforts will preserve and grow revenue while ensuring client success.

What you will do

• Drive product adoption and usage across a portfolio of purchasing schools
• Actively manage school relationships to maximise the lifetime value of assigned accounts, ensuring client success and revenue growth
• Renewal management of owned accounts including identifying risks, invoice and subscription management
• Identify upsell opportunities and work closely with our Sales Operations team
• Manage invoices and subscriptions, ensuring unpaid invoices are addressed
• Drive your portfolio of schools to complete EP's Best Practice Course and increase webinar attendance
• Regularly connect with teachers and key decision-makers, developing positive relationships and providing proactive support and care to schools, key contacts and heads of departments
• Keep accurate records in our CRM system, maintaining up-to-date contact details and data hygiene for portfolio schools
• Ensure all classes are successfully enrolled in a timely manner
• Attend meetings and collaborate with various teams to stay informed on product developments
• Support Education Perfect platform expansion by identifying opportunities and assisting BDMs
• Use health metrics to identify at-risk schools and formulate intervention plans, including executive tasks relevant to churn mitigation and follow 'At Risk' mitigation steps
• Understand the competitive landscape and communicate local requirements to Product & Content Teams
• Develop and participate in networking opportunities to promote EP

About you

• Proven experience in customer success or account management
• Experience in the education technology sector (desirable)
• Strong ability to manage relationships and drive customer satisfaction
• Excellent communication skills, both written and verbal
• Experience in managing subscriptions and invoices
• Ability to identify and mitigate client risks
• Strong organisational skills and attention to detail
• Ability to work collaboratively with cross-functional teams
• Experience with CRM systems and data hygiene
• Proactive and results-driven with a focus on achieving targets
• Knowledge of the education sector and competitive landscape (desirable)
• Ability to develop and maintain positive relationships with key personnel
• Willingness to participate in networking events and conferences

Equitable opportunities, growth, and development lie at the heart of how we work at EP. We understand that not all applicants may possess all the following attributes so if you think you have what it takes, but are not sure you check every box, we would love to still hear from you!

What we offer

• As our team is based globally, we offer both remote and flexible working arrangements
• Three extra days of annual leave during our end of year shut down period, parental leave top ups and a community service day
• EAP with unlimited sessions
• Employee referral program - $2000 when you refer a new team member
• Ongoing professional development, including opportunities to develop your career into other areas of our business and access to EPs Learning Hub 
• EP support groups - Mana Wahine, DEI, Environmental Impact and Wellness Committees
• The opportunity to work within a growing global business with Diversity Works accreditation, Carbon Net Zero BCorp status, Digital Promise certification, and an unwavering commitment to our mission, people, and community

We celebrate individuality, value diversity, and understand that flexible and remote work opportunities enable our team members to work in a way that fosters creativity and inspires individual brilliance. When you work with us, you're not just joining a company - you're joining a team united by the desire to make a difference.

Your Career

The Major Account Manager partners with our customers to secure their entire digital experience. You’re motivated by the desire to solve critical challenges facing our customer’s secure environment, so you’re prepared to connect them with a solution for every stage of threat prevention.  This role is a significant driver of company revenue and growth. As an experienced and dynamic sales professional, you’re responsible for leading and driving sales engagements. 

We know the SASE opportunity is massive. Our solutions are best-in-breed and customers need a trusted cybersecurity partner who can create a truly zero trust based security architecture. Our customers are looking to us to create critical transformations and our portfolio of solutions will help us do that.

Your Impact

• As a Major Account Manager,  you will drive and orchestrate large complex sales cycles and work with our internal partners and teams to best serve the customer
• Your consultative selling experience will identify business challenges and create solutions for prospects and our customers
• Understand the competitive landscape and customer needs so you can effectively position the portfolio of Palo Alto Networks solutions
• Create clear goals and complete accurate forecasting through developing a detailed territory plan
• Leverage prospect stories to create a compelling value proposition with insights into value for that specific account
• Stay updated on industry news and trends, and how they affect Palo Alto Networks products and services
• Travel as necessary within your territory, and to company-wide meetings

• Responsible for undertaking various project support and coordination activities in support of the client Program Manager, to help in the successful delivery of the construction Program. 
• To execute high level stakeholder management across the entire project team, including the client group, contractors and suppliers, and all the various authorities including Council, local and community interest groups etc’
• Work with project teams to improve the flow of information, communication and data needed by the contractors and other third parties
• Assist in the coordination and facilitation of regular and ad-hoc interface meetings between key stakeholders, including taking the lead on meetings when the Project Manager is not available
• Understand the size and scope of social/community risks based on projects
• Support project control activities, including assistance with schedule, risk, cost and change management, budget tracking and effective project reporting
• Support continual development of the project execution plan and ensure no community-driven delays to project delivery and operation

• Hybrid working (3 days in office, 2 days from home)
• B-Corp company with multi-award winning products (Good Design x3, Red Dot x2 and Dezeen)
• Customer-centric team (4.8 / 5 star rating out of 3000+ customer reviews)

About Eva

Hi, we’re Eva — Welcome home.

With our laser focus on bringing more thoughtful design to your everyday life, come join us as we help make more people feel at home with Eva.

People are a huge part of the way we work at Eva, and we believe in caring for each other, ourselves, our community and our customers. We value honesty and authenticity and work together with humility to make things happen! When the team wins, we all win. If this sounds like a team you'd like to be part of, read on below.

We're looking for an experienced Head of Customer to lead our Customer Support function at Eva. Having recently launched our showroom in Melbourne (186 Faraday St, Carlton), this newly created role will own and streamline our online and offline customer experience. You will have three direct reports:

1. 2x Senior Customer Support/Team Leads (online)
2. Showroom Manager (offline)

Success in this role looks like:

• Overall responsibility for Customer Support department, ensuring a consistent and on-brand online and offline customer experience
• Work with Senior Support Leads and Showroom Manager to manage day-to-day activities, ensuring timely resolution of customer queries; that performance metrics and targets are met; and quality assurance is maintained.
• Recruit, lead and coach teams to achieve and exceed performance goals and targets (including NPS, CSAT etc).
• Foster a positive and supportive work culture through regular meetings, feedback, and training programs.
• Work closely with Supply Chain to ensure operational elements of the customer experience is streamlined, and there is optimal planning and forecasting to meet customer needs 
• Collaborate with the marketing team to support promotional campaigns across both retail and ecommerce channels.
• Analyse, optimise and implement strategies, processes, and technology to improve operational efficiency and reduce costs, such as process automation, resource optimisation, and lean management techniques to deliver best-in-class customer support.
• Monitor and analyse customer feedback and metrics to drive continuous improvement and communicate trends and front-line feedback to senior management 
• Regular reporting to monitor team efficiency, SLAs and overall customer service.

• 5-8 years experience in a similar leadership role, and/or call centre operations
• Proven leader with excellent communication skills and practices
• Analytical, logical and a natural problem solver
• Great coach, advisor and mentor to inspire a team of people towards a common goal
• Ability to prioritise tasks, meet deadlines and work independently in a fast-paced environment.
• Proven track record of leading with a high degree of emotional intelligence
• Proficiency with Shopify, Zendesk, Monday.com and/or similar programs
• Bonus points if you've had experience in start ups, ecommerce and omni-channel retail.

• A chance to grow with a rapidly expanding start up.
• Support for any course, conference or training that will help us mutually grow, ears and budget for any wild (but justifiable) ideas.
• An autonomous work environment where there is never a regular ‘days work’.
• Flexible work - we’re proud to say that we had WFH before WFH became a thing
• All the coffee/ tea/ beers/ kombucha you need.
• Free anniversary mattress and generous friend/family discounts.
• Monthly team events (prev. events have included the Australian open, cooking classes & escape rooms).
• A diverse culture and a bunch of really lovely people.

If you’ve managed to read this all the way through and have found yourself nodding along the way, then we’d love to see your application come through.

Cosiest,
Amanda