Total 1,528 Junior Executive job vacancies in client site aus qld brisbane level 2 527 535 south pine road everton park

File Preparation

• Pre-appointment checking, chasing and preparation of all report files;
• Pre-appointment preparation of templates for experts and transcribers;
• Maintain accurate and timely updates and uploads to Salesforce;
• Maintained detailed Notes to File when matters deviate from standard procedure or when instructions varied by the client;
• Post-appointment processing of files, scanning and archiving

Communication and Customer Service

• Provide exceptional customer service and product/service information;
• Resolve emerging problems and handle customer complaints by providing appropriate solutions and alternatives within time limits, follow ups to ensure resolution, record customer interactions and escalation;
• Ensure excelling service standards, respond efficiently to customer inquiries and maintain high customer and expert satisfaction;
• Communicate urgent file requests with other staff as required;
• Contact customers to track paperwork and any other file issues;
• Inform the QA Manager regarding staff/roster/leave changes.

Reception Support

• Support the Clinic Coordinator in management of reception on day to day basis;
• Greet and sign in experts and examinees to Lex Medicus’ offices;
• Ensure that clinics are clean and well stocked in between examinations;
• Ensure that experts have all requirements while using the clinics. Files, Dictaphone, hand weights etc.

General

• Function as an effective, positive team member;
• Maintain active knowledge of work health and safety practices and procedures;
• Adhere to all policy and procedures;
• Complete all required training, learning & development courses on time;
• Promotion of Lex Medicus on social media;
• Attending Lex Medicus seminars, functions and training days as required;
• Business development communications with lawyers and clients.

Are you looking for meaningful work in a supportive environment with career development opportunities?

The Organisation:

Respect Group Limited is a rapidly growing, not-for-profit, progressive, and purpose-driven aged care provider that operates across Tasmania, Victoria, and New South Wales. Respect is known for the great care we provide to our residents and the supportive and respectful working environment for our employees.

The Positions:

We are seeking 15 Personal Care Assistants to join our team at our Cooinda aged care home, located at 38 Maple Crescent, LITHGOW, NSW 2790.

Each candidate will be engaged on a full-time basis (38 hours per week); however, we would consider part-time (a minimum of 30 hours per week) if that were the candidate’s preference.

The proposed commencement date for each successful candidate would be approximately May/ July 2024.

The successful candidates will join our dynamic and supportive care team and will provide competent personal care, support and assistance to our residents under the direction and guidance of the senior clinical team.

Key duties and responsibilities include assisting residents with activities of daily living and lifestyle in accordance with an individual’s care plan, attending to care duties as allocated and/or delegated by the Registered or Enrolled Nurse, assisting with meal delivery and refreshments, and recording observations on relevant assessment charts and documenting an individual’s progress notes.

The successful candidates will have:

• A relevant qualification or the willingness to undertake on-the-job training.
• A genuine interest for working in aged care.
• An ability to communicate with a diverse range of people.
• A capacity to manage a diverse and demanding workload.
• The ability to work as part of a team.
• Flexibility for shift work, including nightshift and weekends.
• A current NDIS Worker Screening Check. Respect will assist each successful candidate in obtaining the required certification.

To be considered for employment with Respect, each candidate must satisfy the legislative requirements of Aged Care Worker Screening to ensure suitability to work in the aged care industry.

Respect offers:

• Meaningful work in a purpose-driven organisation.
• A healthy and positive workplace culture.
• Learning, development, and growth opportunities.
• A staff recognition program to acknowledge and reward everyone’s contribution to our organisation.
• Over-Award conditions of employment in accordance with our Lithgow Aged Care Limited Enterprise Agreement 2017-2020.
• Pay incentives, including not-for-profit salary packaging, so you can increase your tax-free threshold from $18,000 to $34,000.
• Access to our employee discount program and corporate insurance partnerships.

The applicable hourly rate is between $28.67 (unqualified) to $30.11 (Certificate III) plus penalty rates and applicable shift allowances as provided by our enterprise agreement.

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