Total 39 Full-time staffing consultant job vacancies in Richmond, Victoria

We are currently looking to add a Digital Strategy Consultant to our Customer Consultancy team, to help customers achieve their business and digital objectives by leveraging modern software capabilities and digital best practices. This role requires a combination of creative, strategic and analytical skills to facilitate stakeholder engagement workshops and define web solutions, recommendations and roadmaps for customers who are typically heads of digital, IT or web managers within large organisations. 

The ideal candidate will have prior digital strategy, web agency or consulting experience in a similar role. You will have exceptional communication, relationship management and commercial skillsets with a focus on achieving the best outcomes for Squiz and our customers. 

This role can be located in any of our East Coast Australia locations - Sydney, Brisbane, Melbourne

About the role: 

As a Digital Strategy Consultant you will be responsible for:

• Understanding and prioritising customer needs and pain points in relation to digital experience design, delivery and management
• Designing, planning and facilitating stakeholder engagement and discovery workshops  
• Transforming big ambitions into clearly articulated and actionable roadmaps and presentations
• Identifying opportunities to leverage the Squiz Digital Experience Platform (DXP) capabilities (e.g AB testing, personalisation, portals, forms and data capture) and other tools within the customer’s wider ecosystem to improve their digital experiences 
• Inspiring customers with opportunities to deliver industry-leading web solutions alongside a clear path to execution 
• Identifying the resources, activities and technologies required to implement solutions (or proactively engaging with stakeholders to define this)

For this role, we ask that you have the following experience and traits:

• Previous consulting or digital advisory-related experience: consulting, design or digital agency
• Workshop design and facilitation from senior to operational stakeholders 
• Demonstrate critical and strategic thinking capabilities 
• Excellent written, verbal and visual communication skills (proficient in creating visually engaging PowerPoint or Google Slides presentations) 
• Presence and professional presentation for customers
• Strong organizational skills and attention to detail
• Experience conducting research, surveys, or interviews, and gleaning insights from data
• Ability to steer cross-functional teams to achieve shared outcomes 
• Able to work to deadlines and deliver high-quality work in a timely manner.
• Client management experience 
• Pragmatism over purity
• Intellectual curiosity and solution-orientated approach
• Is passionate about digital solutions
• Commercial acumen helping to drive revenue and create opportunities

Nice to have

• Experience working within or with government, higher education, telcos, financial services and utilities industries. 
• Quantitative research and analysis experience.
• Familiarity using Customer Relationship Management (CRM) tools 
• Experience preparing proposals, pitches and high-level quotes and estimates

Who we are:

Squiz helps organisations improve the services they offer online and, in turn, the lives of the people that matter to them; building portals for students, websites for citizens, intranets for employees, and much more.

Headquartered in Australia, with 370 staff members scattered across our international offices in the USA, United Kingdom, Poland and New Zealand. 

We’re looking for people like you, who want to be a part of this journey of reinvention as we build an amazing Global SaaS product business, with the experience and enthusiasm to use amazing technology in new and creative ways.

Why work for Squiz?

You’ll work with some of the most intelligent and down to earth people you’ll ever meet: we are made up of a diverse range of passionate people who love challenging the status quo. Every day is different, but what is constant is we enjoy what we do.

Squiz has a flexible working policy: We encourage our teams to embrace flexibility in how their team members manage where and how they work. We want you to be able to work in a way that drives productivity, efficiency and outcomes; along with connection and collaboration.

We celebrate diversity and unite on the elements of our company DNA, starting every customer conversation with “why?” to understand their needs, working hard to find a way to overcome every challenge, and fighting for better outcomes with the work we do; all while checking our egos at door, not taking ourselves too seriously and having fun along the way

We are a 2024 Circle Back Initiative Employer - we commit to respond to every applicant

Recruitment Agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Squiz is not responsible for any fees related to unsolicited resumes.

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

This is an exciting time to join Datacom as we look to grow our ServiceNow practice in Australia. As a ServiceNow- Senior Functional Consultant, you’ll be the conduit between the client’s business users, stakeholders and the implementation teams. This is a challenging and rewarding role to grow your existing analysis, design, communication and diplomatic abilities. You’ll be comfortable in front of clients at all levels as you’ll be leading workshops, eliciting requirements, crafting solutions and articulating Workday concepts.

Our offices are based in Adelaide, Brisbane, Canberra, Perth Melbourne and Sydney. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!

What you’ll do

At the moment, as a ServiceNow - Senior Functional Consultant, you will be across multiple projects with high profile clients.

You will lead ServiceNow workstreams for multiple clients, from requirements gathering, design, configuration and support activities. You will then lead testing activities, knowledge transfer sessions and user training.

The successful candidate for this role will be seen as an expert in their field and will have demonstrated experience and success in a similar, client facing role.

Additionally, we’re looking for the following -

• Strong ServiceNow technical knowledge and configuration skills
• TSM specialisation - understanding and experience of ITIL best practice, CMDB, CSDM, Service Design and SIAM
• Knowledge and certification of any other modules
• Ability to configure Catalogue Items, and design/brand the Employee Service Centre to medium complexity
• Previous implementation project experience
• ServiceNow Functional Certifications and CSA desirable
• Outstanding stakeholder management and communication skills
  

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly.

Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. 

About the Role (Your Why)

The Principal Consultant is responsible for developing and delivering detailed technology solutions through consulting project activities. This role involves guiding our customers to make the right decisions, helping the client to size and define projects for success, and making sure they deliver value.

What You’ll Do:

• Lead the development and execution of strategic bids and proposals for data and digital engineering engagements.
• Collaborate with cross-functional teams to identify client requirements and tailor digital solutions accordingly.
• Conduct market research and analyse industry trends to inform digital strategies.
• Develop and maintain strong client relationships, acting as a trusted advisor on digital transformation and innovation.
• Facilitate and lead customer workshops to understand their business needs and goals, design strategic solution options and build a work package.
• Provide technical expertise on digital tools and platforms to support bid and proposal processes.
• Lead bids and proposal delivery, ensuring quality, timeliness, and adherence to budget constraints.
• Support with cost estimation for the bids and proposals.
• Mentor and guide team members, promoting a culture of continuous learning and improvement.

What You'll Bring

To be successful in this role you will have:

• 10+ years of experience in an IT consulting role, preferably within a multidisciplinary IT professional services organization, with previous experience supporting bids and proposals in a professional services consulting environment
• Proven track record in designing and implementing successful digital strategies
• In-depth knowledge of digital technologies and platforms relevant to bids and proposals
• Ability to analyse, isolate and interpret business needs and develop appropriate technical solutions.
• Finance management experience, including cost estimation and budget tracking and reporting.
• Proven analytical, consultation, and planning skills.
• Strong ability to converse with both end-users and IT employees at all levels of the business.
• Ability to interact and network with stakeholders across the organisation.

Why Join Us Here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

The M365 Consultant plays a key role as a professional services team member of our Microsoft 365 Centre of Excellence. As a member of this team, you will be responsible for designing, building and supporting solutions end to end for our customers. You will troubleshoot technical issues for customers. You will be accountable for delivering a first-class experience for consumers of our Intelligent Workplace services. You will be responsible for providing guidance, advisory and project delivery to customers using best practice and modern technology approaches. This is an opportunity to work in a fast paced, dynamic environment with an enthusiastic team of professionals.

Our offices are based in Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!

As we are a national team and applications from all Australian geographies will be considered.

What you'll do

At the moment, as M365 Consultant you will be focused on:

• Analyse business requirements developing project documentation including solution designs documents, recommendation reports and systems as-built.
• Facilitate customer workshops and presentations providing thought leadership.
• Provide technical leadership for customers Microsoft 365 environments and solutions.
• Build and deploy solutions within Microsoft 365 platform, including SharePoint Online, Microsoft Teams, Power Automate and Power Apps.
• Lead and execute Microsoft 365 migration projects. Migrating information from legacy systems into SharePoint Online, OneDrive, Microsoft Teams, Power Automate and Power Apps.
• Facilitate training workshops. Develop training materials.
• Follow best practice methodologies and adhere to recognised ITIL processes (EG: Change/release)
• Provide governance and support to customers Microsoft 365 environments.

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring:

Required experience:

• Previous experience in an ICT Professional Services organisation as a Microsoft 365 Consultant.
• Experience designing, building and deploying SharePoint Online, MS Teams and Power Platform solutions.
• Experience migrating content into Microsoft 365.
• Strong presentation skills.
• Experience running workshops.
• Ability to address complex business problems with M365 based solutions.
• Experience designing and implementing enterprise information architecture.
• Strong analytical and problem-solving skills.
• Experience developing Power Automate workflows and Power Apps.
• Excellent documentation and communication skills.
• Extensive knowledge of core collaboration services in M365; SharePoint Online, MS Teams and OneDrive.
• Experience developing PowerShell scripts.

Nice to have:

• Experience developing custom solutions using SharePoint Framework (SPFx), JavaScript, C#, and HTML/CSS.
• Experience with Information management and Information protection (Microsoft Purview).
• Experience building custom integrations.
• Experience using AvePoint and Nintex.

If this sounds like your next career adventure, we would be delighted to receive your application. Apply now - we can’t wait to meet you!

Why Datacom?

Datacom is one of the largest suppliers of Information Technology professional services in New Zealand and Australia. As an ANZ company, we have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give us our unique culture and energy that you can feel from the moment you meet with us.

At Datacom, you'll be recognized and valued for your contributions. We're growing year on year and can provide career opportunity in a collegial and agile environment that empowers people and promotes innovation. We care about our people and provide a range of perks such as health insurance, employee discounts, social events, remote working, flexi-hours, and professional development courses to name a few. We operate at the leading edge of technology to help our largest enterprise organisations explore possibilities and solve their biggest challenges, so you will never run out of interesting new challenges and opportunities.

If you would like to know more and this sounds like you. Please apply online today!

We are currently seeking an experienced SAP BTP Consultant.

To thrive in this role, you should have:

• Strong expertise in SAP BTP (Business Technology Platform) and related cloud technologies
• Experience in implementing end-to-end BTP solutions, including integration, development, and customization
• Solid understanding of development methodologies, best practices, and integration principles
• Proven experience in designing and delivering robust and scalable SAP cloud applications
• Ability to analyze complex business requirements and translate them into effective technical solutions
• Excellent communication and interpersonal skills to collaborate with clients and internal teams
• Strong problem-solving and troubleshooting abilities
• Relevant SAP certifications will be a plus

Zone IT Solutions is Australia-based Recruitment company. We specialize in ERP and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic and flexible solutions will help you source the IT Expertise you need. Our delivery Offices are in Melbourne, Sydney, Singapore, and India. If you are looking for new opportunities your profile at [email protected] or contact us at 0434189909

Also follow our LinkedIn page for new job opportunities and more.

Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We welcome applicants from a diverse range of backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds and people with disabilities

We are seeking a skilled SAP Payroll Consultant to join our team. You will be responsible for implementing and maintaining SAP Payroll solutions for our clients.

• Minimum of 5 years of experience as a SAP Payroll Consultant
• Comprehensive understanding of the SAP Payroll modules and their integration with other SAP modules
• Thorough knowledge of payroll legislation and regulations
• Demonstrated experience in configuring and customizing SAP Payroll solutions
• Strong analytical and problem-solving skills
• Ability to work independently and collaborate within a team
• Excellent communication and interpersonal skills

About Us:

Zone IT Solutions is Australia based Recruitment company. We specialize in ERP and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic and flexible solutions will help you source the IT Expertise you need. Our delivery Offices are in Melbourne, Sydney, Singapore, and India. If you are looking for new opportunities your profile at [email protected] or contact us at 0434189909

Also follow our LinkedIn page for new job opportunities and more.

Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We welcome applicants from a diverse range of backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds and people with disabilities.

• Do you have 2+ years' experience in B2B Sales?
• Do you love to smash your sales targets?
• Are you a team player wanting to build a rewarding sales career?

We are looking for a motivated, dynamic Sales Consultant to join our Hygiene team on a full-time permanent basis in Port Melbourne. Your responsibilities will be to use your outstanding sales skills and outgoing personality to win new sales and clients in your sales territory, as well as maintaining an existing portfolio. You will be responsible for covering the western suburbs territory from Footscray all the way to Geelong and some regional areas to Warrnambool.

To help to achieve this, we will provide you with full product training, with hands-on assistance from the Sales Manager and the Sales Team.

In this role you will be responsible for:

• Driving sales revenue by hunting new business opportunities via cold calling
• Developing and implementing sales plans to achieve set sales targets
• Building strong customer relationships and managing a sales pipeline
• Identifying customer needs and knowing how to deliver successful sales

The ideal candidate will possess:

• Proven track record in Sales
• Highly successful at converting clients with the ability to adhere to KPI's to ensure success
• Driven by data and building a network of relationships
• Ability to cold-call & plan to sales territory
• Good understanding of Business clients in Sydney
• Autonomous and thrive on challenges

Highly Desirable:

• Excellent sales, solutions & negotiation skills
• Ability to reach & exceed sales targets
• Versatility to build rapport with people at all levels
• Commercially focused acumen

About Us

Rentokil Initial is an international business services company employing over 65,000 colleagues across more than 95 countries. Our mission is to protect people and enhance lives, for example by controlling pests to ensure safer foods and medicines, improving hygiene in schools and enhancing interior office and retail spaces with plants and scenting.

The successful candidate must be able to pass a Pre-employment medical, drug and alcohol screen as well as background checks.

You will be welcomed into a friendly and competitive team that are highly motivated and focused on achieving goals and results. You will be given full product training, with hands on assistance from the Sales Manager and the Sales Team.

So are you ready to join our team? APPLY NOW

The Offensive Security Managing Consultant at Triskele Labs, based in Melbourne, will balance their time between team management (50%) and hands-on penetration testing (50%). This hybrid role, which accommodates individual needs while requiring some office-based time, necessitates managing a team of skilled penetration testers and executing complex penetration tests. The role also involves client engagement through scoping calls, providing time estimates, supporting business development activities, refining frameworks and methodologies, and documenting Standard Operating Procedures (SOPs) that do not currently exist. Additionally, this position will be part of the Executive Leadership Team.

About You

You are a highly skilled and experienced penetration tester who is also approachable and business-savvy. Your extensive background in cybersecurity and penetration testing has equipped you with the technical expertise and problem-solving skills required to excel in this role. You have a natural ability to communicate complex technical concepts to both technical and non-technical stakeholders, making you an effective liaison between our technical team and clients.

As a leader, you are respected and trusted by your team for your deep knowledge and hands-on experience. You are adept at managing and mentoring a team, fostering a collaborative and innovative environment. Your approachable nature makes you a key player in business development activities, where you can engage with clients, understand their needs, and provide tailored security solutions.

Your considerable experience in the field not only establishes your credibility but also enables you to refine and develop frameworks and methodologies that keep Triskele Labs at the forefront of the industry. You are committed to continuous improvement and documentation, ensuring that the team operates efficiently and effectively.

You thrive in a hybrid work environment, balancing your time between office-based responsibilities and flexible work arrangements that cater to individual needs. As part of the Executive Leadership Team, you contribute valuable insights and strategic recommendations to drive organisational growth and success.

About Us

At Triskele Labs, we are passionate about cybersecurity and committed to protecting organisations from evolving cyber threats. Founded with a vision to deliver exceptional security solutions, we have grown into a trusted partner for businesses across various industries. Our team of experts combines deep technical knowledge to provide comprehensive cybersecurity services tailored to our clients' unique needs.

With over a decade of experience, our penetration testing team is renowned for its expertise and dedication to excellence. We offer a range of services, including penetration testing, red team assessments, and security consulting, to help organisations identify vulnerabilities and strengthen their security posture.

Our approach is client-focused, and we pride ourselves on building strong, long-term relationships with our clients. We work closely with them to understand their specific challenges and deliver solutions that provide real value. Our commitment to quality and integrity has earned us a reputation as a leading cybersecurity consultancy.

At Triskele Labs, we foster a collaborative and inclusive culture where every team member is valued and empowered to contribute their best. We believe in continuous learning and professional development, offering our employees opportunities to grow and advance in their careers.

Reports To

Chief Technology Officer (CTO)

Employment Status

Full-time. This is a Senior position and the working hours and salary reflect the nature of this role. Some out of hours work may be required, along with interstate and International travel.

Visa Status

Must have full working rights. This role is open to an Australian citizen as clearance is preferred.

Direct Reports

2 Principal Penetration Testers as Direct Reports and overall team management of 10 Penetration Testers.

Roles And Responsibilities

Team Management (25%)

• Lead and manage a team of penetration testers, providing guidance, support, and professional development.
• Handle team escalations, ensuring swift and effective resolution of issues.
• Conduct regular performance reviews and provide constructive feedback.
• Oversee project allocation and ensure the team meets project deadlines and quality standards.
• Foster a collaborative and innovative team culture.
• Coordinate training sessions and workshops to enhance the team's skills and knowledge.
• Refine existing frameworks and methodologies, ensuring they are up-to-date and effective.
• Document SOPs for penetration testing processes and procedures that do not currently exist.
• Develop and maintain penetration testing methodologies and tools.
• Actively contribute to the Executive Leadership Team, providing insights and recommendations for organisational strategy and growth.

Penetration Testing (50%)

• Conduct comprehensive penetration tests on web applications, networks, and other systems to identify security vulnerabilities.
• Develop detailed and actionable reports based on penetration test findings.
• Collaborate with clients to understand their security needs and provide tailored security solutions.
• Stay updated with the latest security trends, vulnerabilities, and technologies.

Business Development (25%)

• Participate in scoping calls with potential clients to understand their requirements and define the scope of penetration testing engagements.
• Provide accurate time estimates for penetration testing projects.
• Build and maintain strong relationships with clients, acting as a trusted advisor.

Knowledge & Skills

• Minimum of 5 years of experience in penetration testing and cybersecurity.
• Proven experience in managing and leading a technical team.
• Strong understanding of various penetration testing methodologies and tools.
• Advanced relevant certifications such as OSCE3, CCT, or equivalent.
• Excellent communication and interpersonal skills.
• Ability to manage multiple projects simultaneously and meet deadlines.
• Strong problem-solving skills and attention to detail.
• Experience in refining frameworks and methodologies.
• Proven ability to document and create SOPs for technical processes.

Personal Attributes

• Leadership: Ability to inspire and motivate a team, manage conflicts, and drive performance.
• Technical Expertise: Deep knowledge of penetration testing techniques, tools, and methodologies.
• Client Focus: Strong client-facing skills with the ability to understand client needs and deliver exceptional service.
• Communication: Excellent verbal and written communication skills, with the ability to explain complex technical concepts to non-technical stakeholders.
• Problem Solving: Strong analytical skills with a proactive approach to identifying and resolving issues.
  

Why Triskele Labs

At Triskele Labs, our penetration testing team has been at the forefront of cybersecurity for the last 10 years. Our long-standing presence in the industry is a testament to our commitment to excellence and innovation. When you join Triskele Labs as the Offensive Security Managing Consultant, you will have the unique opportunity to own and run a well-established team, with robust support from our C-level executives.

We pride ourselves on fostering an environment that values fresh perspectives and innovative ideas. While you will be stepping into a team with a rich history and solid foundation, we do not adhere to a rigid "we do it that way" mentality. Instead, we encourage you to bring your own vision and expertise to the role, making it truly your own.

This role offers you the autonomy to lead and shape the team according to your insights and experiences, while also benefitting from the guidance and backing of our senior leadership. You will have the freedom to refine existing frameworks, develop new methodologies, and implement SOPs that enhance our operations and service delivery.

At Triskele Labs, we are dedicated to continuous improvement and professional growth. We provide a collaborative and inclusive work environment where your contributions are valued, and your professional development is supported. Join us and become a part of a dynamic team that is not only established but also forward-thinking and adaptable, ready to embrace the future of cybersecurity with you at the helm.

Working Environment

At Triskele Labs, we are committed to creating a flexible and supportive working environment that caters to the needs of our employees. The Offensive Security Managing Consultant role is based in Melbourne, and we offer a hybrid working model that combines remote work with some office-based time to foster collaboration and team cohesion.

We understand the importance of work-life balance and strive to provide an environment where our team members can thrive both professionally and personally. Our office is designed to be a collaborative and innovative space, equipped with a brand-new fitout on Collins St to support your work. We do not have a mandate to be in the office, but it is appreciated for the Leadership team a few times per month.

In addition to a dynamic and engaging workplace, you will be part of an inclusive culture that values diversity and encourages open communication. Our team is driven by a shared commitment to excellence and innovation, and we support each other in achieving our goals.

As part of the Executive Leadership Team, you will also have opportunities to influence organisational strategy and contribute to the overall growth and success of Triskele Labs. We foster a culture of continuous learning and professional development, offering various training programs and certifications to help you stay at the forefront of the cybersecurity industry.

Our Values

• Whatever it takes: It does not matter if we are a large team or a small one. We all help each other because at Triskele Labs we work as one team.
• Deliver Awesome: Our passion reflects in everything we do. As the customer, if you are not happy with what you get, we then keep working until you are satisfied.
• Love what you do: While the work we do is serious, it is important to have fun while we are doing it.
• Times 10 thinking: Whatever the current view of the situation, there is always a better view of the situation — if we only look for it.
• 2 Ears 1 Mouth: We have two ears and one mouth so that we can listen twice as much as we speak. We know that those who say half as much realise they hear more, learn more, and get more done.
• All about the team: Politics and secret agendas do not have a place at Triskele Labs. Knowledge sharing and consideration are the keys to success.

Salary

$170 - $190k / annum + superannuation.

We are currently looking for a Pre-sales ServiceNow Consultant. As a Pre-sales ServiceNow Consultant, you will be responsible for providing technical expertise and guidance to our clients during the sales process.

• Prior experience in a pre-sales or technical consulting role.
• In-depth knowledge of ServiceNow platform and its various modules.
• Strong understanding of IT Service Management (ITSM) processes and best practices.
• Ability to understand clients' business objectives and translate them into technical solutions using ServiceNow.
• Excellent communication and presentation skills.
• Strong problem-solving and analytical skills.
• Ability to work in a fast-paced, dynamic environment.
• ServiceNow implementation experience is a plus.

About Us

Zone IT Solutions is Australia based Recruitment Company. We specialize in Digital, ERP and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic and flexible solutions will help you source the IT Expertise you need. Our delivery Offices are in Melbourne, Sydney and India. If you are looking for new opportunities your profile at [email protected] or contact us at 0434189909

Also follow our LinkedIn page for new job opportunities and more.

Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We welcome applicants from a diverse range of backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds and people with disabilities.

The Opportunity

At OES, our Sales Consultants work on behalf of our University partners, working on warm leads from potential students looking to further their higher education. Day-to-day you will have meaningful, consultative conversations to guide your customer into an appropriate higher education course. Each sale you make means you’ve helped someone better their life through education – it’s a true feelgood.

What’s in it for you?

Along with joining a passionate, energetic and highly skilled team, this role will allow you to gain exposure to many growth and development opportunities. OES offers a hybrid, flexible approach to work, where we work 2-3 days from our state-of-the-art Cremorne office, and the rest from home (or wherever you choose!). Breakfast, snacks, table tennis, Nintendo Switch are all available in the office, as well as an in-house massage therapist and weekly staff drinks. Ultimately, you will be joining a values-driven, collaborative business where your creativity and innovation will be nurtured and celebrated.

OTE Package

As a guide, below is the average package that a new starter would expect to achieve. The amazing part is that you dictate your commissions as they’re uncapped. Remember the package below is the average but others are earning much more. How much could you achieve?

• A starting salary of between $62,000 + super
• $8,500 pa average commissions
• $2,900 average company bonus

In Addition

• Base salary and Superannuation are guaranteed and not tied to sales results
• Commission earnings are uncapped and directly tied to your individual sales results and the above figure is an average, so you can earn even more

About You

• Outbound sales contact centre experience is highly regarded, as is any other sales experience
• Have worked with KPIs
• Strong written and verbal communication skills
• Thrive on closing a sale and making an impact on people’s lives

About OES

OES is a vibrant and values led organisation, and we are passionate about enhancing lives through education. We work with university partners, training institutes, and professional bodies worldwide, to develop and enable immersive and engaging learning experiences. We empower our teams to be student focused, innovative and embrace change with a growth mindset to ensure we achieve our vision of being the world’s most impactful enabler of education. We encourage our people to grow and develop through teamwork and a diverse range of projects, programs and challenging work. We trust our people to deliver, so when you work with OES, you will join a team who are empowered to impact every day.

If this role is of interest, please apply now with your updated CV.

Our team is searching for a Customer Relationship Consultant who is passionate about delivering exceptional service and fostering meaningful relationships with our valued clients.

Who we are:
As a proud not for profit organisation since 1922, Respect Aged Care serves older residents through our high standard of care and community. Our focus is on giving back to older adults by fostering communities of belonging. Headquartered on the northwest coast of Tasmania, our philosophy is: Everyone deserves the right to a life well-lived, with dignity and respect.

Our organisation is constantly growing, with many homes and thousands of residents and employees across Victoria, New south Wales and Tasmania. Respect also has home care services in multiple states, and more than 700 units in different retirement villages and independent living communities.

The position:

The Customer Relationship Consultant is a pivotal role for Costa House, Lara in Victoria, allowing you to make a meaningful impact on the lives of our residents in this picturesque region. We're seeking a results-driven professional to guide families through the journey to aged care, providing expert advice and ensuring a seamless transition. Experience in aged care is not essential, as we provide support and training to help you gain the required industry knowledge

In this role, you will connect with potential residents, their families, and external referrers, and offer empathy and support throughout the customer journey. The role will actively seek to achieve agreed occupancy rates and implement strategies to improve customer and referrer engagement.

Key Duties & Responsibilities:

• Implementing sales plan initiatives.
• Complying with the agreed customer sales method and admission sales process to achieve a great client experience.
• Travel to locations suitable to the client for meetings and presentations for prospective resident.
• Managing channel relationships to ensure Respect obtains more than its fair share of leads.
• Intercept and manage all inbound respite and permanent leads from prospective residents and family members including providing prospective residents with tours of our facilities.
• Ensure and monitor, that all prospects/leads are effectively communicated and responded to in a timely manner.
• Record and manage all prospective leads on our CRM database.
• Ensure that prospective leads are given the necessary information package and that the information within the package is both current and explained clearly in a professional manner.
• Ensure the highest standard of professional self-presentation is maintained to project a positive image at all times of Respect.
• Willingness to meet with prospective clients /representatives out of normal business hours if required.
• Initial data entry of client details into the CRM database for ease of tracking and reporting.
• Prepare and supply all residential permanent agreements/documentation to clients prior to the admission date.

Essential:

• Demonstrated successful sales and marketing experience/skills.
• Demonstrated ability in the application of advanced administrative procedures.
• Ability to understand basic analysis techniques.
• Advanced word processing operation skills.
• Good verbal and written communication skills and the ability to empathise with prospective residents and family members.
• Demonstrated understanding of continuous quality improvement principles.
• Demonstrated ability to undertake work of a confidential nature.
• A current drivers license without restriction.
• Current National Police Certificate (or ability to acquire).

To be considered for employment with Respect, each candidate must satisfy the legislative requirements of Aged Care Worker Screening to ensure suitability to work in the aged care industry.

• Competitive salary and entitlements.
• Pay incentives including not-for-profit salary packaging.
• Meaningful work in a purpose-driven organisation.
• A healthy and positive workplace culture.
• Learning, development, and growth opportunities.

Our purpose:

To care for the elderly in our communities in an environment of respect, value, and belonging.

Our Values:
Respect - Treat all people with fairness and dignity
Care -  Look after and protect the elderly, and each other
Teamwork -  Encourage, cooperate, and build trust
Courage -  Do the right thing, even when it’s difficult
Integrity -  Be open, honest, and trustworthy
Innovation -  Think differently to solve problems.
Excellence -  Drive quality to continuously improve.

Are you an influential quantitative researcher who wants to make a real difference for clients and deliver actionable insights, backed by frameworks, behavioural science and marketing? Join us and make an impact.

ABOUT TRA
TRA is an insights agency based in New Zealand, Melbourne, and Sydney. We are a diverse group of thinkers, intent on solving the complex and challenging problems our clients are facing. We combine our understanding of human behaviour with intelligent data capability to navigate uncertainty and answer the big questions.

If you're ready to put your problem-solving and analysis skills to the test, we've got an opportunity for you! We are looking for an insights superstar to join our team and help solve problems for some of Melbourne's top businesses. You'll be using your creativity to answer clients' needs, and enabling growth through your amazing quantitative research skills. This is your chance to think outside the box and create solutions that will make a real impact.

Bringing together the best of both worlds for ambitious and strategic minds, we are the largest independent and multi-AFR and ESOMAR award winning research agency.

ABOUT THE ROLE
Join our dynamic team in Melbourne as a quantitative Consultant or Senior Consultant and be at the forefront of innovation and impact. As a key part of our consulting team, you will be fully immersed in every aspect of the research and insight process, you will use your expertise to design, manage, and report on projects that make a real difference.

Responsible for delivering projects end to end, you will work with a diverse range of clients and to deliver meaningful insights that truly make waves.

With your excellent quantitative research skills and amazing analysis skills, you'll tackle projects like a pro. You bring solid marketing know-how, you have a knack for adding richness to stories through data curation, and you seamlessly blend complementary sources such as cultural analysis and quant insights into your work. You'll translate complex findings into impactful insights and strategies that set our clients on the path to success.

All while working alongside passionate, experienced and strategic team that will help you stretch your craft and client skills.

ABOUT YOU

• A university degree supporting your area of expertise.
• Fined tuned expertise in research, marketing, statistical analysis, psychology or social science fields.
• Working experience (between 2-5 years) in a commercial or agency environment is a must.
• Experience in leading the design and successful execution of a wide range of projects.
• Hands on experience analysing quantitative data and applying frameworks and thinking to solve marketing and other organisational problems.
• The ability to innovatively and creatively find solutions and is open to new ideas.
• And is a leader within their own work and with clients.

WHAT ARE SOME OF THE BENEFITS WE OFFER YOU?
Join an award-winning agency that values innovation and transformative thinking TRA has been awarded Gold for Campaign Asia-Pacific Market Research Agency of the Year and Silver for Independent Agency of the Year, in Australia and New Zealand in 2023.

We have been recognised across the prestigious AFR BOSS Best Places to Work awards system – placing 3rd in the Media and Marketing category in last year and Professional Services category this year for the AFR BOSS Best Places to Work Australasia list.

Do the best work of your life, alongside some of the greatest thinkers you’ll encounter in your career and be part of the formative TRA Melbourne team as we establish and grow our footprint. Our senior leaders will be working hands on alongside you, with opportunity to learn, grow and develop while doing incredibly valuable work.

A commitment to focused learning, with two hours set aside each week for TRA Academy, means you will be able to continually expand your knowledge, skills, and thinking. Combined with outstanding on-the-job learning experiences, you will have the support to take your career to the next level.

You’ll be working in a dynamic, new co-sharing office space at The Commons in Collingwood – inspired and connected into creative, strategic people and businesses.

We are a curious, creative, and multi-disciplinary team committed to delivering amazing work built on values of collaboration, creativity, and clarity.

You’ll be given a voice to shape the direction and thinking of TRA and how the wider world uses human understanding to create better outcomes for all.

We have regular social events, some flexibility to work from home, and a competitive salary package to underpin the experience!  

WE VALUE DIVERSITY IN ALL ITS FORMS
We welcome applications from people of all backgrounds. We know from research that women or non-binary applicants don’t always apply for roles they don’t feel 100% qualified for, so we encourage anyone who is interested to get in touch. Focus on the bullet points that match your experience, not the ones that don’t.

Our job posting is the starting point for a conversation, and we’re always excited to hear from people who are interested in working with us.

If you’re curious, apply now! We’d love to hear from you

Founded in 1995, Vulcan is Australasia’s highest performing metals distributor and processor, delivering solutions that enable excellence. With 69 sites and 1300 employees across New Zealand and Australia, our growth can be attributed to our service and continuous improvement across every area of our business – and this always starts with people.

We would love for you to come and join our team at our Vulcan Aluminium and Stainless site in Campbellfield, VIC.

What you will be responsible for:

• Processing general phone and face to face sales enquiries

• Preparing sales quotes and orders

• Providing suitable solutions to our existing and potential customers

• Delivering excellent customer service and support through the sales process

What you will need to be successful:

• Previous customer service and sales experience (preferred but not essential)

• Ability to work independently and part of the team

• Attention to detail

• Intermediate computer skills

Please note, as health & safety is important to us, you will be asked to complete a pre-employment drug screen if you are to be successful.

• On the job training  
• Employee Assistance Programme  

• Professional but relaxed company culture  

If the above sounds like you, please submit your details through the application form and we’ll be in touch ASAP. We’d love to hear from you! 

Please note you must either be residing in Australia or hold a current relevant work visa to be considered for this role. 

Our team is searching for a Customer Relationship Consultant who is passionate about delivering exceptional service and fostering meaningful relationships with our valued clients.

Who we are:
As a proud not for profit organisation since 1922, Respect Aged Care serves older residents through our high standard of care and community. Our focus is on giving back to older adults by fostering communities of belonging. Headquartered on the northwest coast of Tasmania, our philosophy is: Everyone deserves the right to a life well-lived, with dignity and respect.

Our organisation is constantly growing, with many homes and thousands of residents and employees across Victoria, New south Wales and Tasmania. Respect also has home care services in multiple states, and more than 700 units in different retirement villages and independent living communities.

The position:

The Customer Relationship Consultant is responsible for managing all respite and permanent leads from prospective residents and family members, managing all prospective leads in our CRM database and conducting prospective residents with tours of our aged care homes. The Customer Relationship Consultant must also build and maintain relationships with key organisations that can assist in directing prospective permanent and respite residents to our aged care homes. Success in the role will be determined by the increase and maintenance of high occupancy levels, the ability to successfully convert leads into RAD sales and the development and implementation of marketing initiatives designed to generate sales leads.

Key Duties & Responsibilities:

• Implementing sales plan initiatives.
• Complying with the agreed customer sales method and admission sales process to achieve a great client experience.
• Travel to locations suitable to the client for sales meetings and presentations for prospective resident.
• Meeting financial targets including occupancy, RAD, additional services and supporting ACFI achievement.
• Managing channel relationships to ensure Respect obtains more than its fair share of leads.
• Maintain facility competitive profiles.
• Intercept and manage all inbound respite and permanent leads from prospective residents and family members including providing prospective residents with tours of our facilities.
• Ensure and monitor, that all prospects/leads are effectively communicated and responded to in a timely manner.
• Record and manage all prospective leads on our CRM database.
• Maintain an advanced understanding of resident fees and charges, applicable RAD and DAP Levels and be able to convey to prospective residents.
• Ensure that prospective leads are given the necessary information package and that the information within the package is both current and explained clearly in a professional manner.
• Ensure the highest standard of professional self-presentation is maintained to project a positive image at all times of Respect.
• Willingness to meet with prospective clients /representatives out of normal business hours if required.
• Initial data entry of client details into the CRM database for ease of tracking and reporting.
• Prepare and supply all residential permanent agreements/documentation to clients prior to the admission date.

Essential:

• Demonstrated successful sales and marketing experience/skills.
• Demonstrated ability in the application of advanced administrative procedures.
• Ability to understand basic analysis techniques.
• Advanced word processing operation skills.
• Good verbal and written communication skills and the ability to empathise with prospective residents and family members.
• Demonstrated understanding of continuous quality improvement principles.
• Demonstrated ability to undertake work of a confidential nature.
• A current drivers license without restriction.
• Current National Police Certificate (or ability to acquire).

To be considered for employment with Respect, each candidate must satisfy the legislative requirements of Aged Care Worker Screening to ensure suitability to work in the aged care industry.

• Remote opportunity – full time work from home, however the role requires regular travel within Tasmania, Victoria, and NSW.
• Competitive salary and entitlements.
• Pay incentives including not-for-profit salary packaging.
• Meaningful work in a purpose-driven organisation.
• A healthy and positive workplace culture.
• Learning, development, and growth opportunities.

Our purpose:

To care for the elderly in our communities in an environment of respect, value, and belonging.

Our Values:
Respect - Treat all people with fairness and dignity
Care -  Look after and protect the elderly, and each other
Teamwork -  Encourage, cooperate, and build trust
Courage -  Do the right thing, even when it’s difficult
Integrity -  Be open, honest, and trustworthy
Innovation -  Think differently to solve problems.
Excellence -  Drive quality to continuously improve.

Our team is searching for a Customer Relationship Consultant who is passionate about delivering exceptional service and fostering meaningful relationships with our valued clients.

Who we are:
As a proud not for profit organisation since 1922, Respect Aged Care serves older residents through our high standard of care and community. Our focus is on giving back to older adults by fostering communities of belonging. Headquartered on the northwest coast of Tasmania, our philosophy is: Everyone deserves the right to a life well-lived, with dignity and respect.

Our organisation is constantly growing, with many homes and thousands of residents and employees across Victoria, New south Wales and Tasmania. Respect also has home care services in multiple states, and more than 700 units in different retirement villages and independent living communities.

The position:

The Customer Relationship Consultant is responsible for managing all respite and permanent leads from prospective residents and family members, managing all prospective leads in our CRM database and conducting prospective residents with tours of our aged care homes. The Customer Relationship Consultant must also build and maintain relationships with key organisations that can assist in directing prospective permanent and respite residents to our aged care homes. Success in the role will be determined by the increase and maintenance of high occupancy levels, the ability to successfully convert leads into RAD sales and the development and implementation of marketing initiatives designed to generate sales leads.

Key Duties & Responsibilities:

• Implementing sales plan initiatives.
• Complying with the agreed customer sales method and admission sales process to achieve a great client experience.
• Travel to locations suitable to the client for sales meetings and presentations for prospective resident.
• Meeting financial targets including occupancy, RAD, additional services and supporting ACFI achievement.
• Managing channel relationships to ensure Respect obtains more than its fair share of leads.
• Maintain facility competitive profiles.
• Intercept and manage all inbound respite and permanent leads from prospective residents and family members including providing prospective residents with tours of our facilities.
• Ensure and monitor, that all prospects/leads are effectively communicated and responded to in a timely manner.
• Record and manage all prospective leads on our CRM database.
• Maintain an advanced understanding of resident fees and charges, applicable RAD and DAP Levels and be able to convey to prospective residents.
• Ensure that prospective leads are given the necessary information package and that the information within the package is both current and explained clearly in a professional manner.
• Ensure the highest standard of professional self-presentation is maintained to project a positive image at all times of Respect.
• Willingness to meet with prospective clients /representatives out of normal business hours if required.
• Initial data entry of client details into the CRM database for ease of tracking and reporting.
• Prepare and supply all residential permanent agreements/documentation to clients prior to the admission date.

Essential:

• Demonstrated successful sales and marketing experience/skills.
• Demonstrated ability in the application of advanced administrative procedures.
• Ability to understand basic analysis techniques.
• Advanced word processing operation skills.
• Good verbal and written communication skills and the ability to empathise with prospective residents and family members.
• Demonstrated understanding of continuous quality improvement principles.
• Demonstrated ability to undertake work of a confidential nature.
• A current drivers license without restriction.
• Current National Police Certificate (or ability to acquire).

To be considered for employment with Respect, each candidate must satisfy the legislative requirements of Aged Care Worker Screening to ensure suitability to work in the aged care industry.

• Remote opportunity – full time work from home, however the role requires regular travel within Tasmania, Victoria, and NSW.
• Competitive salary and entitlements.
• Pay incentives including not-for-profit salary packaging.
• Meaningful work in a purpose-driven organisation.
• A healthy and positive workplace culture.
• Learning, development, and growth opportunities.

Our purpose:

To care for the elderly in our communities in an environment of respect, value, and belonging.

Our Values:
Respect - Treat all people with fairness and dignity
Care -  Look after and protect the elderly, and each other
Teamwork -  Encourage, cooperate, and build trust
Courage -  Do the right thing, even when it’s difficult
Integrity -  Be open, honest, and trustworthy
Innovation -  Think differently to solve problems.
Excellence -  Drive quality to continuously improve.

Position: Consultant  

Reports to: Client Director

Business Unit: DBM Atlas Insurance team  

Location: Melbourne (preferably) although Sydney also acceptable

The Company

Operating across 49 global markets and with offices on 4 continents, RFI Global is the leading data-driven insights provider and thought leader to the financial services industry.

Over 16 years RFI has maintained its fast growth start up mentality and provides a completely dynamic environment where creative and innovative thinkers can thrive.

We are looking for a Consultant with an entrepreneurial mindset to be part of this growth. You will be joining a highly diverse business which boasts over 30 nationalities as part of its core team. We are offering an exciting opportunity to be part of an expanding team, with an attractive and highly competitive benefits structure and fantastic career opportunities.   

The Role

This is an exciting role within our DBM Atlas team, focused on serving our insurance clients. You will be integral in driving the team forward, being focused on exceeding client expectations in all forms of delivery, identifying and implementing research and operational best practice and mentoring more junior members of the team. Insurance is a key growth category for RFI and you will be instrumental in ensuring the business capitalizes on the opportunity.

Key Responsibilities

• Managing the relationship with various insurance clients and delivering outstanding customer service to those clients; including timely delivery of all reports, client queries and ad-hoc analysis requests ensuring they are provided to clients on time/in accordance with SLAs, to the expected standard and without error
• Maintaining deep understanding of the client’s strategic priorities, NPS performance and drivers
• Advancing the depth and actionability of insight provided to clients
• Producing periodic deep-dive reports and presentations for key clients end-to-end; including client briefing & consultation, solution scoping, analysis planning, data production, insight and report generation.
• Receiving briefings for ad hoc deliverables and communicating requirements and expectations to the Client Director/Senior Director
• Owning the execution of low-medium complexity adhoc analysis requests for insurance clients
• Providing support to Client Director on higher complexity adhoc analysis requests
• Supporting internal teams in the enhancement of production, QA processes and output including through automated production techniques
• Monitoring use of adhoc hours including determining hours required to complete tasks, communication and agreement of hours and adherence to agreed hours during production process
• Contributing to the identification of opportunities to improve the way clients are serviced and to enhance client value
• Liaising with clients on prioritization of tasks based on team capacity and workload
• Liaising with external providers associated with client deliverables
• Identifying and implementing innovative research approaches and methodologies
• Cascading subject matter expertise through the account team and broader business
• Leading training sessions and implementing ongoing internal training programs and knowledge sharing
• Assisting in putting together SOWs, sales pitches etc. in collaboration with Sales and Client Success teams
• Organising and conducting regular monthly client WIPs meetings and presentations
• Coaching and development of team members ensuring they are engaged and fulfilled in their careers at RFI.

• Experience in a research agency environment or research role.
• Experience working with banks / financial services providers.
• An ability to focus on client service above all else.
• Experience of using data and research to deliver customer insights.
• Experience managing primary research from the design stage through delivery.
• Experience managing of external panel suppliers.
• Experience presenting research and insights to clients at a senior management level.
• A desire to work on your own in a fast-moving environment, with an entrepreneurial focus.
• The ability to lead, engage and drive a high performing team.
• The ability to work and communicate effectively.
• Experience of using data/research software such as SPSS and Q
• Excellent leadership and organisational skills.
• The ability to challenge the status quo and think outside the box.

• Competitive salary
• Discretionary Bonus
• Opportunity to work with a global team in a fast paced, fast growth business
• Hybrid working
• 25 Days Holiday
• 2 Days Charity Leave
• Birthday Leave
• Social Events

Our purpose

Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.

About you

You are a seasoned Dynamics 365 CE - Senior Developer, with extensive recent experience with D365 CE but equally familiar with the heritage of the previous on-premise versions. Importantly, you will also be someone comfortable away from the code and will understand the distinction between the role of a Consultant versus someone who is just a Developer and we’d expect you will have a track record that demonstrates your capabilities in this capacity as this role will be key in the delivery of complex, enterprise level outcomes for med-large scale public and private sector organisations. You will be someone who projects confidence in their technical abilities and who is comfortable and articulate when engaging with customers directly where you will conduct yourself always in a commercially savvy and professional manner.

What you’ll bring

• Able to show extensive experience with D365 CE as well as previous Dynamics CRM versions.
• Solid knowledge of the application of Customer Service, Sales and Marketing while Field Service, Power Apps Portal experience highly desirable.
• Strong development experience with Microsoft technologies including; .NET C#, ASP.NET, JavaScript, JQuery, HTML5, REST, Web API/Services, SSIS and Azure technologies. Kingsway Soft, Scribe highly desirable.
• Working knowledge of data migration methods.
• Advanced understanding of integration concepts.
• Experience in the range of typical delivery methodologies.
• Strong communication skills, particularly the ability to be an active contributor in customer workshops. Experience and comfort in establishing working rapport with business and technical customers.
• Experience gathering technical requirements, solutioning and producing quality technical designs, both within Dynamics 365 and in the wider context of integrated business platforms
• Ability to manage your time effectively in a self-driven agile environment.

Why Datacom?

Datacom is ones of ANZs largest suppliers of Information Technology professional services. As an ANZ company, we have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

At Datacom you'll be recognised and valued for your contributions. We're growing year on year and can provide stability, career opportunity and a collegial, agile, flat-structured environment that empowers people and promotes autonomy. We care about our people and provide a range of perks such as social events, chill-out spaces, a gaming zone, remote working, flexi-hours, professional development courses and health insurance to name a few. We operate at the leading edge of technology to help ANZ’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

If you would like to know more and this sounds like you. Please apply online today!

We are on the lookout for a seasoned Cloud Technical Consultant to come join our Managed Services team in a post-sales consulting role. You will play a pivotal role in driving customer retention and cloud adoption across a portfolio of high value clients.

You will articulate and show case the value of managed services to your clients, as well as build and maintain exceptionally strong and loyal working relationships with them.

You will ensure cloud best practices are adopted, help them to optimise cloud costs using insights from our proprietary systems, improve their infrastructure resilience and security posture, and ultimately ensure every aspect of our managed services delivery is clearly understood, valued, and aligned with their business goals.

Collaborating closely with different customer stakeholders, internal technology leads, service delivery managers, project managers, and many other parts of our business, you will consolidate a broad set of operational, service delivery, and project related updates, and professionally present this to each of your customers as part of the regular monthly governance cadence.

This position requires you to display a deep understanding of cloud technologies along with highly developed communication and consultancy capabilities to engage and built trust with senior IT executives.

The Person

You will have a strong understanding of the cloud adoption value proposition and acutely aware of the common challenges our customers are facing such as delivery quality, cost management, security risks, and the constantly evolving technology landscape.

You would have the expertise and experience to tackle the below responsibilities with little fuss.

Client Relationship Management:

Cultivate and maintain strong, long-term relationships with existing and new clients, understanding their cloud roadmaps, and ensuring our managed service team is providing a solution that meets their needs.

Metrics and Reporting:

Track, analyse, and report on key governance items. Own the monthly technical governance process and present to the client all the relevant service updates and insights.

Cost Optimisation:

Analyse the client's Azure usage and expenditure to identify opportunities for optimisation.

Recommend strategies such as rightsizing resources, leveraging reserved instances, and implementing cost management best practices.

Maintain Security Posture:

Conduct a comprehensive security assessment of the client's cloud environment using tools like Azure Security Centre and Azure Advisor. Identify security vulnerabilities, misconfigurations, and compliance gaps.

Implement remediation measures to enhance the client's secure score and strengthen their overall security posture. Provide guidance on implementing security best practices, including identity and access management, network security, encryption, and threat detection.

• Proven experience as a senior engineer or technical consultant within a managed services environment
• 10+ years senior IT cloud experience;
  - IaaS (Compute, Network, Storage) & PaaS
  - Cloud Migrations & Transformations
  - Cloud Landing Zones and Cloud Adoption Framework (CAF)
  - Deploying cloud workloads through automation (PowerShell) and Infrastructure as Code (ARM/Terraform)
  - Cloud Governance, Compliance and Security best practice
• Facilitation of client workshops and business update sessions.
• Excellent interpersonal, communication, and negotiation skills.
• Ability to thrive in a fast-paced, dynamic environment.
• Familiarity with Service Now and other ITSM tools
• Bachelor's degree in IT, Microsoft Azure certifications, or related fields.

As a valued member of ‘Logicalis Australia’ you will enjoy several benefits, such as;

• Supportive team environment: Confidential pulse checks tell us we are known for being "Unselfish with knowledge", "Flexible and Diverse" and "Give a shout-out and there will always be help"
• Pick your own adventure: Our people have moved from Help-desk to Cloud-Engineering. Admin to Project/Program Management. Project Management to Product Development. If something interests you, we’ll fund you to learn it, so you can become it!
• Breadth of experience and purpose: People here can have an idea, make a plan, and see it through. Our people enjoy genuinely impacting change and controlling their professional success.
• Flexible, modern, working arrangements: Flexible model that allows for productive remote working and in person collaboration. #LI-Hybrid

*Do I need to meet all the requirements to apply?*

No. Studies by several different sources have shown that, on average, men will apply for a job if they meet 60% of the requirements. In contrast, women, non-binary, and neurodivergent people aim for closer to 90%! Please don’t let us miss out on everything you have to offer just because there is some upskilling to do. We can teach the specifics of the job. What we can’t teach is Character – ie Confidence, Capability, Curiosity

About us

We are Logicalis, Architects of Change™. We assist organizations in succeeding in a digital-first world by harnessing our collective technology expertise. Our lifecycle services, including cloud, connectivity, collaboration, and security, optimize operations, reduce risk, and empower employees. As a global tech service provider, we also deliver managed services to provide real-time visibility and insights across clients' digital ecosystems. With 7000+ employees in 27 countries, we help 10,000+ clients globally create sustainable outcomes through technology.

For people living with disabilities, chronic illnesses, or neurodiversity; adjustments and support will be made available to create a more comfortably aligned application process. If you need any specific accommodations (tools, time, etc.), and feel comfortable disclosing this, please let us know and we’ll be glad to facilitate.

Position: Senior Consultant  

Reports to: Client Director

Business Unit: DBM Atlas Insurance team  

Location: Melbourne (preferably) although Sydney also acceptable

The Company

Operating across 49 global markets and with offices on 4 continents, RFI Global is the leading data-driven insights provider and thought leader to the financial services industry.

Over 16 years RFI has maintained its fast growth start up mentality and provides a completely dynamic environment where creative and innovative thinkers can thrive.

We are looking for a Senior Consultant with an entrepreneurial mindset to be part of this growth. You will be joining a highly diverse business which boasts over 30 nationalities as part of its core team. We are offering an exciting opportunity to be part of an expanding team, with an attractive and highly competitive benefits structure and fantastic career opportunities.   

The Role

This is an exciting senior role within our DBM Atlas team, focused on serving our insurance clients. You will be integral in driving the team forward, being focused on exceeding client expectations in all forms of delivery, identifying and implementing research and operational best practice and mentoring more junior members of the team. Insurance is a key growth category for RFI and you will be instrumental in ensuring the business capitalizes on the opportunity.

Key Responsibilities

• Managing the relationship with various insurance clients and delivering outstanding customer service to those clients; including timely delivery of all reports, client queries and ad-hoc analysis requests ensuring they are provided to clients on time/in accordance with SLAs, to the expected standard and without error
• Maintaining deep understanding of the client’s strategic priorities, NPS performance and drivers
• Advancing the depth and actionability of insight provided to clients
• Producing periodic deep-dive reports and presentations for key clients end-to-end; including client briefing & consultation, solution scoping, analysis planning, data production, insight and report generation.
• Receiving briefings for ad hoc deliverables and communicating requirements and expectations to the Client Director/Senior Director
• Owning the execution of low-medium complexity adhoc analysis requests for insurance clients
• Providing support to Client Director on higher complexity adhoc analysis requests
• Supporting internal teams in the enhancement of production, QA processes and output including through automated production techniques
• Monitoring use of adhoc hours including determining hours required to complete tasks, communication and agreement of hours and adherence to agreed hours during production process
• Contributing to the identification of opportunities to improve the way clients are serviced and to enhance client value
• Liaising with clients on prioritization of tasks based on team capacity and workload
• Liaising with external providers associated with client deliverables
• Identifying and implementing innovative research approaches and methodologies
• Cascading subject matter expertise through the account team and broader business
• Leading training sessions and implementing ongoing internal training programs and knowledge sharing
• Assisting in putting together SOWs, sales pitches etc. in collaboration with Sales and Client Success teams
• Organising and conducting regular monthly client WIPs meetings and presentations
• Coaching and development of team members ensuring they are engaged and fulfilled in their careers at RFI.

• Experience in a research agency environment or research role.
• Experience working with banks / financial services providers.
• An ability to focus on client service above all else.
• Experience of using data and research to deliver customer insights.
• Experience managing primary research from the design stage through delivery.
• Experience managing of external panel suppliers.
• Experience presenting research and insights to clients at a senior management level.
• A desire to work on your own in a fast-moving environment, with an entrepreneurial focus.
• The ability to lead, engage and drive a high performing team.
• The ability to work and communicate effectively.
• Experience of using data/research software such as SPSS and Q
• Excellent leadership and organisational skills.
• The ability to challenge the status quo and think outside the box.

• Competitive salary
• Discretionary Bonus
• Opportunity to work with a global team in a fast paced, fast growth business
• Hybrid working
• 25 Days Holiday
• 2 Days Charity Leave
• Birthday Leave
• Social Events

Infosys Consulting is the worldwide management and IT consultancy unit of the Infosys Group (NYSE: INFY), a global advisor to leading companies for strategy, process engineering and technology-enabled transformation programs. We partner with clients to design and implement customized solutions to address their complex business challenges, and to help them in a post-modern ERP world. By combining innovative and human-centric approaches with the latest technological advances, we enable organizations to reimagine their future and create sustainable and lasting business value. A pioneer in breaking down the barriers between strategy and execution, Infosys Consulting delivers superior business value to its clients by advising them on strategy and process optimisation as well as IT-enabled transformation.To find out how we go beyond the expected to deliver the exceptional, visit us at www.infosysconsultinginsights.com

Infosys Consulting - a real consultancy for real consultants.      

We have an opportunity available for Senior Consultant - Cyber Security - GRC to join the Infosys Consulting team. In this newly created role, you will provide subject matter expertise to our clients.

We are seeking a highly experienced Governance, Risk, and Compliance (GRC) to provide guidance and support for our ongoing cyber uplift program.

 As a senior Cyber Security GRC Consultant, you will work closely with the team of Cybersecurity Governance Risk and Compliance as well as the Cyber Program Director to support the maturation of the orgnaisation's cybersecurity GRC capabilities.

Key areas of responsibilities include:

• Ongoing cyber security standards development
• Support for transition to new enterprise GRC system (including risk management, control framework development, policy and standards management)
• Act as trusted adviser for AEMO Head of GRC to provide advisory support as well as execution capability and thought leadership for GRC uplift
• Support for ongoing implementation of cyber security reporting and metrics
• Providing ongoing guidance on Critical Infrastructure Legislation compliance strategy (SOCI)
• Act as an advocate for GRC maturation across the Digital stream through engagement and communication with stakeholders outside the Cybersecurity team.

Skills:

Analytical Skills: Ability to articulate complex analytical requirements and findings in common non-technical terms.

Collaborative and social: Must be able to communicate well with a wide variety of people.

Exceptional Communication skills.

Strong Problem-Solving Skills: See the world from unique viewpoints and provide lightbulb moments with clients.

Relationship Management and managing relationships with clients and internal stakeholders

We offer you great opportunities within a dynamically growing consulting organization. You will elaborate and deliver best practice solutions and will be able to further develop your skills. At Infosys Consulting you will discover a truly global culture that embraces diversity at all levels, working with highly dedicated and motivated colleagues, a cooperative work environment and interesting training opportunities.

Come shape the future of education with us.

We are Compass - smart school management in one connected platform. We believe that time spent in the classroom should be for learning and teaching.

Our two co-founders John and Lucas met over a team lunch and while chowing down on their cafeteria sandwiches they bonded over their unapologetically nerdy love for education technology. After months of white-boarding and long days spent writing thousands of lines of code, Compass 1.0 came to life in 2009 in Lucas’ parents' garage.

Fast forward a decade - it’s no longer just John and Lucas eating sandwiches at the lunch table. Our school management ecosystem is now used in more than 2,000 schools across Australia and beyond. We’re joined by over 200 members of the Compass team, delivering smart school management solutions around the world.

About the role

As a Customer Success Consultant, you will be working with a number of our priority clients to ensure their satisfaction and retention in the Compass product. You will be expected to retain and increase their ARR, as well as provide exceptional service and support, resulting in advocacy and promotion of the Compass product to future potential clients.

Responsibilities and Duties

• Manage overall workflow for implementation, training, and account management of assigned signature schools.
• Implementation of new modules with customers.
• Complete onsite/remote training sessions & account management visits
• Ensure the highest level of service for your portfolio of clients.
• Ensure all schools in your portfolio are active promoters of the platform.
• Build relationships with school leadership to ensure product rollout success.
• Provide clear notes and feedback and escalate customer concerns appropriately.
• Provide phone, email, and in-person support to Customers when needed.
• Escalate concerns appropriately to ensure maximum customer satisfaction.

About you

Essential:

• A demonstrated service-orientated approach and are a motivated and enthusiastic self-starter
• The ability to thrive under pressure
• Strong verbal and written communication skills
• Strong attention to detail and ability to see tasks through to conclusion
• Ability to build positive professional relationships with clients and educational staff

Desirable:

• Comprehensive knowledge and confidence utilising the Compass platform
• Education experience, whether that is in a Primary or Secondary school teaching setting or prior experience as a Customer Success Consultant

What’s in it for you?

• Meaningful work in a rewarding industry that allows you to contribute to a mission that you believe in
• Flexible working culture - hybrid working environment
• Learning & Development - we want you to grow and get the most out of your role!
• Parental Leave Program for both primary and secondary carers
• 24/7 access to our Employment Assistance Program (EAP) through the means of face-to-face, livechat and phone support
• Social events and weekly free lunches (Melbourne)

It is a really exciting time to join Compass. We are growing fast and need people who want to grow with us. Compass is proud to be an equal-opportunity employer. We embrace and celebrate diversity and are committed to creating an inclusive environment for all employees.

Prior To Commencing Employment, You Require:

• A valid Employee Working With Children Check
• Verification of unrestricted work rights in Australia, e.g., citizenship, passport, or birth certificate
• A successful National Police Check
• A valid Drivers Licence