Total 23,519 Full-time service operations manager job vacancies in Australia

• Full-time position 
• Based at our Ringwood office with hybrid/flexible working arrangements on offer.  
• Competitive salary based on quals and experience + 11% Super + Generous Salary Packaging benefits of up to $18,550    

What you’ll be doing
As a member of the Human Resources Leadership team, the Learning & Development Manager role plays a crucial role in supporting Leaders, Subject Matter Experts (SME’s) and the organisation in the development, defining, implementation, embedding and evolution of learning and development strategies, approaches and culture across EACH, aligned to and in support of current and future organisational and sector strategies, plans and reforms.

In this varied role your responsibilities will include:

• Providing effective and supportive line management to the Solution Lead and their work.
• Facilitating the development and implementation of the organisations learning and development strategy and associated policies and frameworks to enable the organisation to deliver on its strategic commitments.
• Implementing the strategy that considers current and future capability needs of the organisation.
• Partnering with people leaders, clinical leaders and the Service Design, Organisational Development and Capability and HR teams, to design and develop strategic and holistic approaches to learning within a decentralised learning model.
• Working closely with the HR Director and the broader HR team to design and plan the upskill of leaders to enable them to effectively deliver on their people, culture and wellbeing responsibilities.
• Partnering with Subject Matter Experts (SME's) to address changes in the sector and/or organisation, as well as to meet professional and legal requirements; assisting leaders and SMEs to plan responsive, realistic, compliant, effective and/or relevant learning solutions to support changes.
• Consulting and partnering with key stakeholders to continuously enhance learner experiences at EACH.
• Contributing to the creation, sourcing and curation of a wide variety of learning assets.

To view a copy of the full Position Description, click here. Alternatively, for more information please contact Ashleigh Nicholls (Talent Acquisition Business Partner) at [email protected]

** Please note that this is not a facilitator position and there will not be much need for you to facilitate learning. The role acts more as an internal strategic consultant who will assist in thinking through solutions opportunities for the organisation.  

Who we’re looking for
You might be the ideal candidate if you're a seasoned learning solutions specialist with great problem-solving and communication abilities, a human centred approach, an ability to think outside the box, strong attention to detail, and solid IT and systems navigation skills!

We are looking for someone with:

• Demonstrated experience leading a team.
• Demonstrated experience developing and implementing strategic plans.
• Strong IT/systems skills and demonstrable experience working with Learning Management Systems.
• Strong data and analytical skills
• Strong customer/end user focus and the ability to build strong working relationships with key stakeholders.
• Well-developed organisational skills and a commitment to continuous improvement and innovation.
• Experience in the not for profit or health sector would be well regarded but not essential.
• Experience with e-learning authoring tools and learning design well regarded.

At BlueScope, we create and inspire smart solutions in steel, strengthening our communities and helping build a better future. Our steel has shaped everything from hospitals and schools, bridges and stadiums to fences and homes – influencing the way we live and work, now and in the future.

The Opportunity

Are you passionate about home improvements, renovations and skilled in identifying growth opportunities? Do you thrive in a Team environment, constantly seeking new business, and providing innovative solutions? If so, we have an exciting opportunity for you!

Due to an internal promotion, we are currently seeking a dynamic Home Improvement Specialist to join our team. This role focuses on leveraging our cutting-edge software to bring projects to life and streamline the design process for our Team and valued customers. With this innovative tool, you'll be able to save our customers time while delivering exceptional results.

You will focus on providing exceptional customer service to current customers, whilst building a sales strategy to approach the market to develop new opportunities aligned to branch and company goals. You will also be partnering with key stakeholders across production, transport, and customer service. training will be provided to an experienced Account Manager looking to further develop their career.

What Will You Do?

Providing tailored solutions to our customers, you will also be:

• promoting and rolling out our new release software to enhance project visualization and design capabilities.
• identifying and convert growth opportunities within the home improvement market.
• collaborating with cross-functional teams to develop and implement effective solutions.
• proactively engage with customers to understand their needs and provide tailored recommendations.
• driving business development efforts through effective prospecting and networking.

More About You

Along with your ability to understand and uncover customer needs transforming these into improved service offerings, you will bring:

• previous experience in home improvement or a related field preferred.
• an understanding of ERP systems & software tools for design and project management.
• excellent communication and interpersonal skills.
• proven track record of identifying and capitalizing on business opportunities.
• ability to work effectively both independently and as part of a team.

Why BlueScope

As BlueScope continues to go from strength to strength, a career with us provides you with the opportunity to grow and be rewarded. At BlueScope, you will:

• create and deliver innovative solutions that drive transformation in our business
• make an impact that really does shape the world we live in
• keep growing through continuous learning and development opportunities
• enjoy the sense of belonging that comes from working with people who genuinely look out for one another

At BlueScope, our people are our strength, and we don’t say that lightly. We want our people to be successful, and to be safe. We offer work-life flexibility through our B-flex program and make sure our inclusive work environment welcomes people of all backgrounds. We’re passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal. And we’ll do this through Our Purpose: We create and inspire smart solutions in steel, to strengthen our communities for the future.

Come and discover us at bluescope.com/life-at-bluescope/careers.

Together we can make a world of difference.

Applications close Monday, 20th May 2024.

Grow your career with a global retailer as an Executive Manager within our Payroll team at ALDI Australia, based in Minchinbury. This is a permanent full time opportunity. 

This position will play a pivotal role to the continuous improvement of our Payroll systems and ensuring an efficient and effective delivery of ALDI’s payroll services.

At ALDI, we understand the importance of every single one of our employees, and the role you'll play in their experience is a vital one. Ensuring our team members are rewarded for their dedication and commitment on time, every time, is a task of great importance and one which we trust you'll handle with care and precision.

What does the role involve? 

• Oversee the maintenance, configuration and testing of Payroll and Time and Attendance systems to satisfy business requests for changes, enhancements and compliance
• Lead large payroll system projects to ensure that business objectives, compliance requirements, budgets and timelines are achieved
• Establish a culture of high performance, professionalism and continuous improvement that identifies opportunities and solutions to improve service delivery
• Monitor policy and legislative changes impacting payroll and ensure compliance in areas relating to payroll laws
• Develop and maintain up-to-date payroll system documentation and standard operating procedures
• Establish a strategy and roadmap for the optimisation of Payroll systems with a focus on driving automation and integration where possible to provide business efficiencies and a seamless user experience

And the best part? Every single day at ALDI, you'll know you're making a difference, supporting our mission to help everyday Australians live richer lives for less.

Start your leadership journey with ALDI! From driving sales, to serving customers and supervising staff, our Duty Store Managers always lead from the front.

Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers.

The specifics? Here's what you’ll be doing:

• Opening and closing the store and supervising shifts
• Offering feedback to the team that's clear, constructive, and inspiring
• Assisting in training and onboarding team members
• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Keeping a keen lookout for any incidents or hazards to keep everyone safe