Total 6,003 Others/Any senior manager job vacancies in VIC - Melbourne - North Melbourne

Turner & Townsend will give you the opportunity to work with world class clients on cutting edge projects and to build a successful career with a company that will offer the highest levels of support at every stage.

Some of the key specifications in our Cost Management team include:

• Collaborate and develop good relationships with clients and stakeholders internally and externally.
• Responsible for pre and post-contract quantity surveying duties including preparation of cost estimates, procurement and tendering, contract administration, variation, final account, etc.
• Estimating and cost planning to include producing and presenting the final cost plans.
• Tendering and procuring, including managing the pre-qualification stage, producing the tender list, putting the preliminaries together, tender analysis, producing the tender report and compiling the contractual documents.
• Taking personal responsibility for making cost checks and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place.
• Producing monthly post contract cost reports and presenting them to the client.
• Interfacing with the client and other consultants, at all project stage.

Due to significant growth and ongoing delivery success with our clients, Turner & Townsend's Cost Management division is recruiting for a MEP Senior Cost Manager in Melbourne. Working within friendly, professional and highly successful teams and reporting to the relevant regional Director, you will work across various projects including Defence, Health and Commercial.

• Leading the team to delivery MEP services for the life of the project from feasibility cost planning to agreement of final account.
• Manage and develop our team to deliver our MEP services.
• Lead MEP bid opportunities.
• Working with the Queensland Director to continue to grow our MEP cost management opportunities.
• Assisting on feasibility studies and writing procurement reports.
• Estimating and cost planning to include producing and presenting the final cost plan to internal & external clients.
• Dealing effectively with post contract cost variances and the change control processes.

AFCA are currently recruiting for a Senior Manager - Finance Business Partnering 12-month maternity leave cover, as a key support to the Head of Finance through leading and overseeing the organisational budget and forecast process, monthly AFCA wide results commentary and analysis, preparation and analysis of the annual pricing review to be approved by the board and annual calculation the AFCA user charge distribution amongst members (financial firms).

The role also provides key support to the business and wider Finance team through leading and coaching the team of finance business partners and analysts in providing effective reporting and analysis to enable better decision making, maximise performance and manage cost.  This role has 5 direct reports and works close with the Financial Accounting team, senior leadership group, corporate service leadership group, operational and cross functional teams, service providers, external auditors and the members (financial firms).

What you’ll do:  

This is your opportunity to join a fast paced business and make your mark in shaping the reward offering across the company. Our People team support the attraction, retention, and engagement of exceptional people.

• Lead the delivery of the annual remuneration review and incentive payments including budget allocation analysis, employee and leader education, system configuration and management briefings.
• Be a job evaluation champion responsible for implementation and supporting of our benchmarking framework and providing sound advice regarding evaluations to the People team and carsales people leaders.
• Delivery of employee incentive programs; provide relevant financial, operational, and business performance analyses and insights for internal management reports.
  Grow our benefit programs; building visibility for our people and managing relationships with external providers.
• Act as a trusted adviser to the People team and people leaders on all associated reward and benefits matters, developing fit-for-purpose solutions based on business needs which drive the right business outcomes.
• Support the Reward Manager to design, develop and implement new policies and initiatives and contribute to global reward projects to support carsales strategy and growth objectives.
• Deliver analyses of people data; identify key trends and contribute to the creation of people insights that enable the diagnosis of business issues, enhancement of employee engagement, and improvement of business performance.

We have a great opportunity for a Senior Legal Counsel who will provide expert legal advice and support on a wide range of commercial transactions, predominantly for our Supply Chain business. This role requires a strategic thinker with strong negotiation skills and the ability to manage complex legal issues.

Responsibilities & Requirements

Legal Support:

• Provide strategic legal advice to senior management and other personnel within the organisation.
• Draft and review a variety of commercial agreements.
• Provide legal advice on contract interpretation, risk management, and compliance with relevant laws and regulations.
• Collaborate with internal stakeholders to ensure contracts align with business objectives and mitigate potential risks.
• Stay updated on relevant legal developments and support compliance with applicable laws and regulations.
• Assist in the development and implementation of legal policies and procedures.
• Manage relationships with external legal counsel and other third-party advisors

Are you a product-focused software engineer who lives to solve customer problems? Do you want to build solutions end-to-end as part of multifunctional and autonomous teams? If so, let us know!

Our Product Engineers are not just software developers, we generate ideas, evolve our product roadmap and promote the features we want to see. We advocate for our customers, reach outside our comfort zone, realise the potential of our software, and love the art of simple yet powerful code.

Reporting to one of our Engineering Managers, this is a full- time hybrid role, based in our Melbourne office 3 days per week.

Some of the things you'll do...

• You can shape products by discussing opportunities with colleagues and partners, ideating solutions and contributing to technology choices across projects.
• Join teams (as a leader or contributor) in the delivery of products across the whole software development lifecycle from design to delivery including QA.
• Contribute to Agile ceremonies whilst remaining agile in your approach to software product development practices and methodologies.
• Build our capability as a division by reviewing code and coding standards, mentoring PaperCutters in and outside your team and participating in recruitment interviews.

A little about you...

• You are comfortable using multiple areas of our codebase, such as Go, React, TypeScript and GCP.
• You can set the pace in projects and oversee team-building product features to satisfactory completion and take ownership of the software outcome.
• You communicate project status, work well with diverse teams and look for ways to achieve outcomes sooner.
• You mentor other PaperCutters or enable the broader PaperCut ecosystem by facilitating and driving education on important knowledge areas.

About CloudTech Group

CloudTech Group stands at the forefront of technological innovation, developing cutting-edge products that seamlessly integrate fintech, web3, and cryptocurrency technologies.

Position Overview

We're seeking an experienced financial leader to oversee our end-to-end financial operations. This role combines strategic financial leadership with hands-on operational management, requiring high-level vision and detailed execution capabilities.

Responsibilities:

• Drive financial operations strategy and digital transformation initiatives
• Develop and maintain comprehensive accounting policies and procedures
• Lead cost control measures and working capital optimization
• Oversee daily financial operations, including journal entries and reconciliations
• Monitor cash flow and maintain general ledger integrity
• Lead preparation and analysis of financial statements
• Develop insightful financial commentary and presentations
• Lead annual financial statement preparation and audit process

• Experience in currency exchange or cryptocurrency exchange is required
• CPA or CA qualification is a plus
• 6+ years of experience in financial operations and team management
• Strong understanding of accounting principles and financial reporting
• Proven track record in process improvement and systems optimization

The 9Predict data science team develops, builds and delivers data science products to provide audience forecasting and solutions to business problems. Key responsibilities include gathering and analyzing data, developing and implementing data science models, and communicating findings to stakeholders. We push the envelope in what is possible and work on new and novel implementations of data science techniques.

Major area of focus for the team is forecasting audiences across all of Nine’s assets (Metro TV, Regional TV, 9NOW and other channels) to more effectively monetise & yield manage commercial ad inventory.

Role Responsibilities

• Analyse large and complex data sets to uncover insights and trends.
• Develop predictive models and algorithms.
• Collaborate with other data scientists and analysts to design and implement innovative solutions that support business objectives.
• Implement and maintain data pipelines and workflows.
• Conduct data cleaning, transformation, and validation.
• Create and present clear and concise reports, visualisations, and dashboards to communicate findings and recommendations to stakeholders.
• Use data visualisation tools to effectively convey complex data insights to non-technical audiences.

Employee Responsibilities

• Stay updated with the latest industry trends, technologies, and best practices in data science and media analytics.
• Participate in training and professional development opportunities to enhance skills and knowledge.
• Contribute to a positive and collaborative team culture.
• Share knowledge and insights with team members.
• Ensure compliance with data privacy regulations and ethical guidelines in all data-related activities. 
   

Are you an Engineering Manager who would like to work for a truly global Australian success story? PaperCut Software have been fighting the battle on sustainability for the last 26 years, and we now have over 1000 million end users across 195 countries. We are looking for a leader to drive excellence in engineering and delivery within our Cloud team. You'll collaborate with product and design to create customer-focused solutions from concept to completion, while empowering your team to exceed their goals.

Reporting to the Senior Engineering Manager, this is a full-time hybrid role, based in our Melbourne office 3 days per week.

Some of what you might do…

• You'll make sure your team works in the smartest way possible by helping engineers make intelligent trade-off decisions and collaboratively mature work practices.
• You'll build relationships and collaborate within Product Development and across PaperCut to ensure that your deliverables reach expectations with quality.
• You'll review and improve how your team approaches product engineering to ensure we're getting both the commercial and product performance that we expect.
• You'll invest in developing your team's capabilities and identifying and attracting new talent to PaperCut.

A little about you…

• You can work with other Engineering Managers to make product engineering decisions and guide execution.
• You have experience building and releasing a successful SaaS product and working on improving launched products.
• You can support your team in helping them deliver high-quality software products.
• You can take a holistic approach to engineering, considering the wider businesses' thoughts and their impact on your decision-making.

Job Description

Join our growing Real Estate Management Services team! We seek a driven candidate with recent experience in commercial property management. As a key player, you’ll oversee a diverse portfolio of North Shore assets, including commercial offices, industrial spaces, and retail properties. The objective is to strengthen client relationships, exceed expectations, and contribute to business success. 

You will successfully achieve this by undertaking the following key tasks:

• Handle daily tenant matters, address requests, and resolve issues.
• Maintain organized lease administration, financial procedures, and reporting.
• Oversee maintenance, repairs and compliance works.
• Manage rent collection, reconciliation, and arrears practices.
• Prepare operating and capital budgets, involving stakeholders.
• Oversee audits, negotiate leases, and liaise with solicitors for lease documentation.
• Maintain strong relations with stakeholders, specifically landlords and tenants.

Account Manager

Shape the Future with ArchiPro

At ArchiPro, we are redefining the way people design, build, and renovate their spaces. By connecting the world of architecture and design with leading suppliers and service providers, we empower our clients to bring their visions to life. With a platform that continues to experience rapid growth and international expansion, we are searching for a dynamic Account Manager to nurture and grow our entry-level clients.

The opportunity

As the Account Manager, you will be instrumental in managing and expanding our early stage client portfolio. You'll focus on delivering efficient, digital-first service while identifying growth opportunities and creating scalable client engagement strategies.

What success looks like

Client Relationship Management: Expertly managing a diverse portfolio of clients on our entry-level packages. Your role involves implementing a sophisticated yet automated service model that balances digital efficiency with personalised attention. Supporting your client portfolio from onboarding to Quarterly Business Reviews, you’ll ensure that clients feel valued and supported, setting the foundation for long-term engagement and potential account expansion.

Growth and Expansion: Success in this role means being a strategic growth catalyst, aiming to transform entry-level clients into scalable opportunities. You'll develop a keen eye for identifying clients with high-growth potential, conducting thorough assessments that go beyond surface-level interactions. Through proactive engagement, targeted communication, and deep understanding of client needs, you'll nurture these relationships, preparing promising clients for potential progression to higher service tiers. 

Performance and Optimisation: As a data-driven Account Manager, you’ll be responsible for continuously educating clients on the value of data and our client marketing capabilities. Leveraging our ArchiPro Business and Advanced Analytics to understand clients behavior, optimise marketing campaigns and drive organic performance improvements. 

What You Bring to the Table:

Client Management Skills: Strong ability to manage entry-level client relationships. Excellent digital communication and engagement skills. Proactive approach to identifying growth opportunities. Proven track record of building rapport quickly and maintaining professional, engaging client relationships through multiple communication channels including email, video calls, and digital platforms.

Communication Skills: Exceptional verbal and written communication abilities that enable clear, concise, and compelling interactions across diverse client profiles. Demonstrated skill in translating complex digital marketing and platform concepts into easily understandable language. Strong ability to construct persuasive narratives that highlight the value proposition of ArchiPro's services. Adept at tailoring communication style to different client needs, from technical deep-dives to high-level strategic discussions. 

Strategic Capabilities: Quick learner with ability to understand client needs. Analytical mindset for evaluating client potential, entrepreneurial spirit focused on creating value.

Technical Proficiency: Demonstrated understanding of advertising and digital marketing, comfortable with digital platforms and self-service models, basic data analysis skill and a tech-savvy approach to client management.

Industry Knowledge: Ideal candidate would have experience working within SaaS, architecture, and design sectors, understanding their unique challenges and opportunities.

Collaborative Approach: Adept at working cross-functionally with sales, product, and marketing teams to deliver integrated solutions that enhance the client experience.

Why Join ArchiPro?

• Be part of an ambitious, high-growth company with a mission to revolutionise the design and build industry.
• Join a passionate, supportive, and collaborative team that celebrates success and innovation.
• ArchiPro is backed by Tiger Global, one of the largest funds globally, and they only back the world's most exceptional companies. They invested in Facebook, TikTok, Air BnB, Alibaba, Roblox, and Stripe.

ArchiPro is frequently ranked among the top 10 most disruptive companies in AU and NZ.

For the curious minds:

• What our clients have to say
• What our team have to say
• What the media have to say
• Our Founders story

Make Your Mark

This is your opportunity to be at the forefront of ArchiPro’s next chapter. If you are a visionary leader with a passion for driving impactful partnerships and shaping the future of an industry, we want to hear from you.

Next Steps

Sound like the role for you? Apply now and let’s shape the future together!

The Nine Publishing Technology team continually delivers and maintains premium, market leading digital products, including: smh.com.au, theage.com.au and afr.com.au across multiple platforms and systems.

Software Engineers are responsible for the design, development, and delivery of products and services that delight our customers, and grow the business.

You will be responsible for developing high-quality, scalable and high performing solutions that align to business and technology goals. You will be working with technology leaders and other senior engineers to ensure consistency of our practices and processes across the Publishing Technology team.

Nine's Data Engineering team is on a mission to modernise how we store, consume and process data to derive value from it. We're building and managing cutting-edge pipelines, applications, and infrastructure, handling hundreds of millions of daily events, and crafting rich data models that inform business decisions at every level.

Currently, we're embarking on an exciting journey to migrate our legacy data pipelines and services from AWS to GCP. This is a unique opportunity for a seasoned Data Engineer to play a pivotal role in modernising our data ecosystem, ensuring seamless data flow, and unlocking new possibilities for innovation and growth.

As a Senior Data Engineer specialising in cloud migration, you'll be:

• Analysing and assessing our existing AWS data pipelines and services, identifying areas for optimization and standardisation, and formulating a comprehensive migration plan.
• Collaborating with product and business stakeholders to create a plan for the 'future state', including data sources, sinks and transformations
• Tracing the data lineage to understand how data moves through the system.
• Identifying under-utilised assets that could be retired

Familiarity with the below areas would be beneficial:

• Designing and implementing new data pipelines and infrastructure in GCP, leveraging the platform's full potential for scalability, efficiency, and reliability.
• Adhering to Nine's data standards and industry best practices, ensuring our GCP environment is robust, secure, and primed for future growth.
• Sharing your expertise with other team members, fostering a culture of continuous improvement, and contributing to our collective knowledge and skill set.

The Pepperstone story started in 2010. We know what it’s like to trade the world’s markets. Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech we’re digital, nimble, connected, and united in our vision to create a better way to trade.

We thrive on progress – for our clients and for ourselves. Our organisational culture is ever-evolving, vibrant, diverse, global and results focused. You’ll find our 350+ team currently across 9 locations and 6 time zones.

The Role 
Our technology team thrives on inclusivity and collaboration, believing that diverse perspectives lead to great solutions. We foster a culture that champions individual growth, professional development, and work-life harmony. We're invested in your success and dedicated to supporting you every step of the way. We encourage our team to bring challenge thinking and fresh ideas to the table and our Agile approach empowers us to focus on outcomes. When we hire someone it's because they bring the skills, attitude and experience we're looking for....so we let you do what you're best at! Join us and be part of a community that's passionate about harnessing technology's potential to drive market leading solutions for our clients. Elevate your career in an environment where your ideas matter, your growth is nurtured, and your potential is limitless.

As a member of the Pepperstone IT team, the Senior Cloud Engineer is responsible for the design, development, and maintenance of cloud-based production systems and services.

The Senior Cloud Engineer will provide technical advice, guidance and mentorship to other engineers within the organisation. They will act as a technical expert in cloud engineering and drive the adoption of best-practices. 

This role will be responsible for developing highly scalable and efficient cloud solutions and will work closely with the Cloud Engineering Team Lead to ensure the success of the function.

As our Senior Cloud Engineer , your key responsibilities include, but may not be limited to:

• Effectively deliver on requirements, ensuring the agreed outcomes are achieved within determined timeframes
• Collaborate with cross-functional teams to design, implement and maintain cloud solutions that are resilient, scalable and secure
• Contribute to the design and management of cloud infrastructures through CI/CD pipelines and automation
• Advocate for and implement best practices for DevOps, Continuous Delivery, including automated testing (BDD, TDD), build and deployment pipelines and observability
• Develop automation strategies to monitor and adjust performant cloud solutions
• Develop and maintain data security processes to ensure networks, data stores, and applications remain secure
• Assist with technical problem solving and provide technical guidance to other engineers and team across the organisation
• Mentor junior engineers and train them on best practice, cloud technologies, software architecture and tools
• Act as a point of escalation during incidents, helping to resolve issues and risks
• Stay up to date with cloud industry trends, technologies and market changes
• Work in alignment with Pepperstone’s values

About you

• Bachelor degree in Cyber Security, Computer Science, Software Engineering, other related certification, or equivalent on-the-job experience
• Minimum 3+ years of experience in a cloud, platform or devops role
• Proven ability to manage and drive change in a team environment
• Excellent communication and interpersonal skills both written and verbal including the ability to present to both technical and non-technical stakeholders
• Extensive experience in designing and managing cloud networks,  architectures, applications, and services on AWS
• Expertise in DevOps culture and CI/CD practices
• In-depth knowledge of automation, orchestration, container and serverless technologies
• Experience in incident and issue management
• At least 1-2 years experience in a programming language (Javascript, Python, Golang)
• Understanding of site reliability engineering, observability data types (logs, metrics and tracing) and experience with related tooling
• Committed to ongoing learning and development
• Ability to live the Pepperstone values
• Nice to have
• Experience with AWS Systems Manager
• Experience with Alibaba Cloud
• Experience with Windows Server and automation

Why you will enjoy working with us

• Competitive salary structure including company bonus scheme
• Genuinely collaborative and friendly culture
• Flexible and hybrid working
• Remote working option - work from anywhere for up to 6 weeks per year, in addition to hybrid working as standard
• Ongoing personal development & learning opportunities
• 15 weeks paid primary carers parental leave & 4 weeks paid secondary carers leave
• 3 paid volunteering days per year & Workplace Giving Program
• Frequent events and celebrations including a standard weekly social
• Beautifully renovated large office at Collins Square - 727 Collins Street, Melbourne
• Best in class end of trip facilities including bicycle parking, change rooms & showers
• A full stocked kitchen, onsite coffee machines with locally sourced coffee beans (this is Melbourne after all) and curated specialty teas

About Pepperstone 

We’re a regulated online Forex and CFD trading platform. With the scale of a global fintech and the agility of a start-up, we arm our clients with everything they need to take on the global markets with confidence. You will be part of a wider passionate and friendly team, and whilst things may not always go to plan, we learn quickly and move forward with impact. To learn even more visit Pepperstonecareers and www.linkedin.com/company/pepperstone/

We understand it’s important to do due diligence on a prospective employer, see what our team are saying on Glassdoor. We respect our team members’ experiences and will never pay to remove a negative review.

Pepperstone is an equal opportunity employer. We are passionate about building a diverse workplace and strongly encourage applications from any background.

“We are a 2023 Circle Back Initiative Employer – we respond to every applicant”.

We will be reviewing applications as they come through, so if this is an opportunity that excites you, don't wait. Express your interest by clicking the apply button below as soon as possible.

Note to external agencies: While we appreciate the efforts of external recruitment agencies, we prefer to engage directly with applicants for this opportunity.

#Li-Hybrid

Do things you

Our people love to work for us, here’s why! 

• We believe in work-life integration this approach allows our people to find the balance that works best for them, accommodating their individual needs and day-to-day flexibility whilst also recognising the value of connecting in our amazing office.  

• We have our very own BlueRock public holidays to give our people the day off, on us! 

• Free weekly lunches, awesome social events (including a social club – winery tours to museum tours), and an amazing headquarters in the CBD. 

• Access to 24/7 wellbeing, medical and safety support through our partner Sonder.  

• Receive mentoring and coaching from industry leaders 

• We are known for creating plenty of opportunities for growth and promotion. 

• An inclusive and diverse workplace culture centred on meaningful work, wellbeing and fun. 

For more amazing perks of working at BlueRock and employee benefits – head to our careers page! Or check us out on our socials and TikTok, @BeBlueRock

As the Assistant Restaurant Manager, you’ll be responsible for supporting the daily management of the restaurant. You will be leading the team through busy service periods, crew training, proactively improving guest experience, and supporting inventory and financial management as required.

We appreciate experience comes in many shapes and sizes, what we mean specifically is:

• Experience leading a team within a busy, high volume hospitality environment
• Experience delivering exceptional customer service
• Exceptional communication skills
• Passion for inspiring, leading and developing your team

Benefits

We’re incredibly proud of our amazing people and always have each other’s backs. Whether you’re working in restaurant, at our Hola Central head office or as one of our partners, we are so passionate about living our values every single day.

These are just some of the benefits that come with working at GYG:

• Exceptional company culture
• Career growth – Australia and internationally
• Opportunity to become a franchisee
• Quarterly bonus scheme
• Free uniform

At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. Since we opened our first restaurant in 2006, we’ve been OBSESSED with food, bringing the incredible energy of Mexican culture to Australians across the country during breakfast, lunch and dinner, committed to serving the freshest fast food with the best local ingredients.

Ready to join the family? Apply now to start the conversation.

Start your leadership journey with ALDI! From driving sales, to serving customers and supervising staff, our Duty Managers always lead from the front.

Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers.

The specifics? Here's what you’ll be doing:

• Opening and closing the store and supervising shifts.
• Offering feedback to the team that's clear, constructive, and inspiring.
• Assisting in training and onboarding team members.
• Being a customer service superstar and serving customers at the registers with a smile.
• Keeping shelves stocked with products so that our customers can find all their favourites.
• Keeping a keen lookout for any incidents or hazards to keep everyone safe.

What you will do:

Our Sales teams are full of talented individuals who partner with our customers – whether that be dealerships, agencies, automotive manufacturers, corporates or finance and insurance companies. They’re passionate about ensuring we remain a market leader, providing best in class services and offering tailored solutions to our clients and customers. We have multiple sales teams who look after different client bases, so there are plenty of opportunities to move teams and learn something new if you’re wanting to broaden your skillset. 

This is your opportunity to join the Outbound Performance team as a phone-based Account Manager. This team manages relationships with a range of dealers in the carsales network across the country. 

As a phone-based Account Manager within this team, you will be responsible for managing our existing dealer network to support the growth of our dealer clients. If you are passionate about customer service, solution selling and proactively building business relationships, then we want to hear from you. 

In this role you will: 

• Understand and share expertise in implementing new ways our dealer clients can improve their business by providing a tailored solution from our suite of products. 
• Support and maintain existing accounts, track performance and ensure that our dealer clients are receiving the best return on investment. 
• Act as a conduit between our internal teams and our dealer clients to coordinate all elements of campaigns and ensure that the quality/expectations are met. 
• Work towards KPIs and targets across inbound and outbound calls, Salesforce administration, quarterly business reviews, identify solution sales opportunities across our product portfolio, and increasing revenue per quarter for our Promote products, Website Solutions and Dealer Services.    

The Opportunity:

Flywire is looking for a motivated and hardworking Account Manager to help with the delivery and execution of our solution to Small-to-Medium (SMB) partner institutions. This individual will execute scalable, efficient strategies to continuously improve and expand our client engagement to retain & maximise the value of these partnerships.

Key Responsibilities:

The SMB Account Manager (AM) utilizes data to understand, at scale, client profiles, needs & goals. They use this knowledge to ensure Flywire products and services are helping the client be successful. The AM executes scalable, efficient strategies designed to increase Flywire’s effectiveness on campus while providing accurate and timely issue resolution. They effectively communicate with client stakeholders through a mixture of data-led, targeted campaigns as well as direct engagement, in keeping with the long-tail strategy. 

AMs have a thorough understanding of Flywire products and services. Because AMs come to know their regional market & EDU sub-industries so well, they are able to identify additional ways that Flywire can serve certain account(s). In partnership with the Sales team, they ensure the client understands the further success that can be achieved with the appropriate, additional Flywire products and services. In doing so, the SMB Account Manager will:

• Protect and grow existing accounts by executing a scalable account management strategy

• Utilise data to systematically identify new revenue opportunities through existing products

• Collaborate with Sales to close new product opportunities which further unlock an account’s potential

Additional duties of the an SMB Account Manager:

• Support the execution of new client onboardings & new product deployments

• Work collaboratively with Client Operations to resolve operational challenges 

• Represent Flywire in webinars and in-person events as needed

• Be an active contributor to the development of the team, providing ‘on the ground’ insight

• Supporting the onboarding of new team members

• Contract renewals

Reporting to the Executive Assistant Manager as part of our leadership team, you will be responsible for running the hotel’s Food & Beverage operation, including restaurant, bar, in-room dining and events. This hands-on leadership role is both operational and strategic, requiring someone who can balance service delivery with administrative responsibilities and collaboration across departments.

Responsibilities include:

• Hands-on operation of our F&B outlets, connecting with guests, and supporting your team to provide an exceptional level of service
• Coordination between the F&B team and other departments to ensure clear communication and effective problem solving to ensure guest satisfaction
• Ensuring the smooth running of conferences and events
• Rostering, coaching, cost control, inventory management and preparing reports for senior management

If you come from a background in restaurants or hotels, have a passion for creating memorable guest experiences and have experience in banqueting and/or bar operations, together with demonstrated leadership skills, we would love to hear from you.

We have fantastic career opportunities for passionate Senior Dispute Resolution Specialists to help drive financial fairness in our Investments and Advice team.

As a Senior Dispute Resolution Specialist, you will

• Review complex complaints from consumers and small businesses that have not been resolved directly with the financial firm
• Work with customers to gather information and understand the core issues
• Determine key issues and investigate where further information is required from complainants and third parties and produce written decisions in plain English
• Apply a sound understanding of the AFCA complaint resolution criteria including relevant legal principles, applicable industry codes or guidance, good industry practice and previous AFCA decision to resolve financial complaints fairly and efficiently.

Under our Investment and Advice jurisdiction, we consider a range of complaints relating to Investments and financial advice matters we consider cover a range of products including:

• Derivatives and hedging
• Managed investments
• Securities
• Self Managed Super Fund
• Crypto currency

About frank green

frank green isn’t a person, it’s a philosophy. We are frank about living green.

Our purpose is to stop single-use plastics. So, we create beautifully designed, functional, and innovative sustainable products that fit into your life, that you love to use and reuse, over and over again. Because we want to give people around the world the power and desire to make easy, sustainable change.

Your New Role

As the Senior e-Commerce Specialist, you’ll play a critical role in helping to shape and execute the strategy behind our online sales channels. From managing our Shopify Plus platform to driving data-driven decisions, this role combines technical expertise, strategic planning, and hands-on execution to deliver a seamless shopping experience and boost revenue growth.

Collaborating across teams like Marketing, Supply Chain, and Customer Experience, you’ll ensure our digital presence is aligned with broader business goals. This is a fast-paced role perfect for someone who thrives in a dynamic environment, with a passion for innovation and measurable results.

Your Day to Day

• Manage the Shopify Plus platform, including product uploads, pricing updates, and issue resolution.
• Enhance user experience (UX) through website updates to boost conversion rates and sales.
• Analyse performance metrics like traffic and conversion rates using Google Analytics, providing actionable insights.
• Collaborate with marketing to align ecommerce with SEM, SEO, email, and social strategies.
• Coordinate with supply chain teams to maintain accurate inventory levels and minimise disruptions.
• Conduct A/B testing to optimise design, content, and sales strategies.
• Stay ahead of global e-commerce trends, integrating innovations into our digital strategy.
• Ensure compliance with data privacy regulations and maintain robust site security.

What You Need

• Advanced knowledge of Shopify Plus, with hands-on experience.
• Strong understanding of SEM, SEO, and e-commerce marketing strategies.
• Skilled in analysing metrics and translating them into actionable strategies.
• Familiarity with HTML, CSS, and e-commerce integrations.
• Proven ability to lead complex projects on time and within budget.
• Exceptional communication and teamwork skills across departments.
• Up to date with global e-commerce trends and UX best practices.
• Experience managing product listings, promotions, and updates.

The Perks

• Dog friendly offices.
• Staff discount on frank green products.
• Personal learning & development budget.
• A real opportunity to have an impact on a global brand.
• Celebration birthday day off as paid leave.
• Plenty of autonomy and opportunity to grow.
• Generous parental leave.
• Fun and inclusive staff events and celebrations.

Our Culture:

At frank green, we strongly believe in diversity and inclusion, and we make sure that our people feel welcome and our culture incorporates everyone's perspectives and experience.

We're creative, pragmatic and driven by the pursuit of “anything is possible”, but there's enjoyment in every meeting because we thoroughly enjoy the work we do and the impact it has. We're constantly growing, learning, adapting, and trying new things.

To Apply

This role is for someone who thrives in a fast-paced, entrepreneurial environment, where every day brings new challenges and opportunities. If this sounds like you, hit APPLY NOW and we'll be in touch.

Our exciting Digital Sales Account Manager opportunity is a hybrid role responsible for retaining and selling Experian's leading Digital Advertising Marketing solutions, that is uniquely placed to solve client needs. This is a growth area in our business with substantial upside and will suit a experienced operator that's comfortable selling larger complex deals that offer tailored data solutions involving our proprietary tech and expert consulting. This team operates to service sophisticated use cases of our data solution, from new product development, expanding partner services to ad monetisation growth. Global exposure with coordinating and learning from global networks and markets to learn and implement best practices for the ANZ market.

As a Senior Dispute Resolution Specialist in General Insurance, you will leverage your expertise in negotiation, conciliation, and case work investigation to ensure fair and efficient resolution of financial complaints. Working alongside a dedicated team, you will review complex complaints from consumers and small businesses that have not been resolved directly with the financial firm. Your objective will be to impartially negotiate fair outcomes, ensuring that all parties involved in the general insurance industry are satisfied with the resolution.

In this role, you will have the opportunity to:

• Review and investigate complaints from consumers and small businesses
• Gather information and understand the core issues of the complaints
• Determine key issues and gather further information from complainants and third parties
• Apply AFCA complaint resolution criteria and relevant legal principles to resolve complaints fairly and efficiently
• Mentor and provide guidance to staff members in complaint resolution and casework management, ensuring consistent high-quality service.

The kind of complaints you would review will be across:

• Domestic Insurance such as home and contents for car insurance
• Travel or ticket insurance
• Pet insurance
• Sickness or accident insurance
• Strata title insurance
• Small business insurances including farm insurance

About frank green

frank green isn’t a person, it’s a philosophy. We are frank about living green.

Our purpose is to stop single-use plastics. So, we create beautifully designed, functional, and innovative sustainable products that fit into your life, that you love to use and reuse, over and over again. Because we want to give people around the world the power and desire to make easy, sustainable change.

Your New Role

As a Senior Copywriter, you’ll take ownership of developing high-quality, insight-driven copy that captures attention and engages audiences. Whether you're crafting campaign narratives, writing product copy, or creating content for sustainability driven initiatives, you’ll ensure everything is aligned with the brand’s voice and marketing goals. You’ll work closely with the Creative Director, marketing teams, and cross-functional partners to deliver creative solutions that make an impact.

This role calls for a talented storyteller who can distill complex ideas into clear, engaging messages. You’ll be responsible for delivering copy that not only meets but exceeds expectations across digital, print, and social media campaigns.

Your Day to Day

• Develop on brand, insight driven copy for multi channel marketing campaigns, from email marketing to product descriptions.
• Write engaging copy for paid and organic social media, display banners, landing pages, packaging, and wholesale communications.
• Collaborate with the creative, marketing, and cross-functional teams to brainstorm campaign ideas and deliver cohesive strategies.
• Dive into industry trends, consumer insights, sustainability, and current events to craft timely, strategic messages.
• Collaborate with teams to gather post campaign performance insights and refine messaging for continuous improvement.
• Ensure brand consistency by acting as a key guardian of the brand’s tone of voice.
• Edit, proofread, and refine copy, ensuring clarity, accuracy, and adherence to brand guidelines.
• Validate claims and ensure all messaging is supported by factual evidence and aligns with the company's values.
• Manage multiple projects simultaneously, ensuring high quality work is delivered on time.

What You Need

• Strong understanding of how copy fits into broader campaign objectives and marketing goals.
• Proven experience writing for digital, print, social media, email, packaging, and more.
• Ability to research industry trends, consumer insights, and sustainability topics to inform copy.
• Deep understanding of brand tone of voice and how to maintain consistency across all communications.
• Natural storyteller with the ability to create engaging, action-driven content.
• Exceptional grammar, punctuation, and proofreading skills, with a keen eye for detail.
• Strong interpersonal and communication skills to work effectively with cross-functional teams.
• Experience with tools like Asana, Trello, or Monday.com to manage timelines and deliverables.

The Perks

• Dog friendly offices.
• Staff discount on frank green products.
• Personal learning & development budget.
• A real opportunity to have an impact on a global brand.
• Celebration birthday day off as paid leave.
• Plenty of autonomy and opportunity to grow.
• Generous parental leave.
• Hybrid work environment.
• Fun and inclusive staff events and celebrations.

Our Culture:

At frank green, we strongly believe in diversity and inclusion, and we make sure that our people feel welcome and our culture incorporates everyone's perspectives and experience.

We're creative, pragmatic and driven by the pursuit of “anything is possible”, but there's enjoyment in every meeting because we thoroughly enjoy the work we do and the impact it has. We're constantly growing, learning, adapting, and trying new things.

To Apply

This role is for someone who thrives in a fast-paced, entrepreneurial environment, where every day brings new challenges and opportunities. If this sounds like you, hit APPLY NOW and we'll be in touch.