Total 649 sales support specialist job vacancies in Gilles Plains, South Australia

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

Due to continued growth within our team, we have a newly created role in the Sydney area. Working as a Desktop Support Engineer you will be responsible for the provision of all aspects of End User Services to Datacom’s customers. Aligned to our customers business requirements, we provide tailored maintenance services, hardware and software break/ fix support, remote support, software deployment and relocation services.

This role will be based on-site in Sydney. Please note that to be eligible for this role, you must be an Australian Citizen or Permanent Resident, no visa sponsorships provided.

Please note that this current opportunity is for a 12-month, full time fixed-term contract.

What you’ll do

At the moment, as Desktop Support Engineer you will be focused on:

• Providing excellent technical support in a high-paced environment where customer satisfaction is paramount.
• Assisting new users with their IT hardware collection and setup.
• Ensuring new equipment, such as Laptops and Mobile phones, are up to date and deployment ready prior to release to customers
• Recording all customer contacts in the appropriate ITSM tool
• Keeping commitments to customers with regard to progress updates
• Using tools and processes to deliver services to customers in accordance with SLAs
• Proactively manage and maintain customer infrastructure as directed
• Initiate and drive service and process improvement

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

Required experience:

• Exceptional customer experience with regard to end user services
• The ability to prioritise work to ensure achievement of all service level agreements
• Sound knowledge of Laptops, Desktop PC's, printers, media and audio-visual equipment, BYOD and mobility

Nice to have:

• You will bring excellent verbal and written communication and have the ability to articulate technical information to the target audience. Your professional customer service will be second to none, and you will have the ability to work autonomously with excellent time management.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

Join Centorrino Technologies: Innovate, Grow, and Thrive with Us!

At Centorrino Technologies (CT), we’re more than just tech—we’re a community that goes beyond expectations. We’ve been recognised as a Great Place to Work in 2024 and one of the Best Places to Work Medium Size in Australia for 2024, with an outstanding eNPS score of 68. And we’re not stopping there. We're on a mission to redefine the customer experience, and we’re on the hunt for a Service Management Specialist to join our growing team.

Here's what you'll be doing:

• Identify, categorise, escalate and manage Major Incidents providing effective oversight and governance.  
• Coordinate technical teams and vendors to ensure a focused, timely resolution to Major Incidents.
• Act as the central point of contact for Major Incidents providing regular updates and fielding queries from key stakeholders.  
• Oversee company adherence to SLA’s day-to-day to ensure client expectations are met or exceeded. 
• Coordinate resources and investigations to ensure timely resolution of Problem records to minimise impact on clients.  
• Identify trends in incidents to address recurring issues proactively, collaborating with relevant teams for long-term solutions. 
• Identify and implement process improvements to streamline operations. 
• Collaborate with other departments to deliver the best quality solutions.

Here's what you'll bring:

• Intermediate experience in IT service management, preferably within an MSP environment. 
• Strong understanding of ITIL best practices and ITSM frameworks supported by ITIL certifications. 
• Excellent communication and presentation skills, with the ability to convey complex information to IT and non-IT stakeholders. 
• Detail-oriented with a high level of accuracy and a commitment to meeting tight deadlines. 
• Ability to manage ambiguity and adapt to a rapidly changing business environment to prioritise accordingly. 
• Strong interpersonal skills, intellectual rigour and curiosity, and ability to work as part of a team in a fast-paced environment. 

We would also require the ideal candidate to participate in a 24/7 on call roster.

Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work! Here's why:

• Hybrid working with team anchor days to support collaboration
• Extensive training and development opportunities that enable continual growth as part of your career planning.
• Extensive discounts and benefits to maximise your money.
• A choice of your IT equipment to maximise your success and access to cost-price tech for your personal needs.
• Fun team events to celebrate achievements and connect with colleagues outside work as part of our engaging culture.

CT celebrates diversity and enables every voice to be heard as we drive to create the world we want. Apply today and be part of a team that values innovation, inclusivity, variety and diverse backgrounds.

Note: A valid Vulnerable People / Working with Children Check (WWCC) and Police Check are required.

We have an exciting position available for an experienced Sales Manager Cross Divisional to join our vibrant, passionate, fast paced team in Adelaide.  If you have outstanding people and communication skills and an extreme level of drive & motivation, then we'd love to hear from you.

The purpose of this position is to consistently recruit, train, manage, motivate

and lead a team of sales people to meet or exceed monthly targets such that

customer retention and portfolio growth, and hence turnover growth, is

sustainable in the longer term.

In this role you will be responsible for:

• Servicing our existing client base and analysing their needs to increase sales
• Identify and evaluate new business opportunities through securing of profitable new customers and upsell and drive density to existing customers.
• Develop and maintain strategic business relationships with customer base within major accounts
• Develop proposals appropriate to customers' needs, including product, service and cost options
• Facilitate the resolution of any issues by actively resolving all first line queries and escalating where required
• Document all customer contact information into company systems and applications
• Monitor competitor and market activity, reporting significant developments to management and monitor market trends through personal contact with customers

To be successful in this role you will have:

• Minimum of 2 years’ demonstrated experience working within a service industry (desirable)
• Experience in B2B sales and cold calling
• Outstanding verbal and written communications skills
• Understanding of local area and a direct selling culture
• High level commercial and negotiation skills
• Proven ability to achieve sales target

We will provide you with a competitive base salary, highly rewarding uncapped commission structure, company vehicle, mobile phone, and tablet and career opportunities. If you enjoy sales, being independent, on the road and driving, then APPLY NOW!

• Join a Sales Revolution: We're seeking an enthusiastic sales leader in NSW or VIC to lead a national team, aiming to skyrocket our clients Australian sales 10-fold in just 5 years!
• Unlock Unparalleled Rewards: Our client celebrates success. Enjoy a competitive salary, performance bonuses, unique benefits like birthday & anniversary leave, and participation in our lucrative Growth by Sharing Incentive scheme.
• Forge Your Career Path: Be a key player in our clients growth story and potentially advance to Group Sales Manager..
• Invest in Yourself: You will enjoy ample budgets for learning and skill-building. Enhance your expertise as you progress in your role.
• Impact Lives: Your work goes beyond business; it directly impacts lives. Engineer solutions that transform industries and communities, making a real difference.
• Join a Positive Team: Be part of a positive, friendly, and innovative team that values trust, creativity, and collaboration.

The Company

Our client is an established and reputable family business with a core mission to "Engineer a positive difference" by combining a passion for engineering with innovative solutions that simplify industrial packaging, empowering their customers' growth. They serve various process industries in New Zealand and Australia, including grain & seed, food & dairy, stock-feed, fertilizer, beverage, FMCG & logistics.

Head Office is located in New Zealand serving Australasia

The Job

Your goal for 2025 is to proactively grow the Australian market, you will be the “feet on the ground” representing the business with the full support of the team back at HQ in NZ. You will focus on maintaining existing accounts, identifying prospective customers, and developing new relationships.

This is a pure solution sales role so you will be accustomed to working with a lengthy sales cycle (up to 6 months) and competent at working closely with customers and technical/design professionals to find bespoke solutions to specific process requirements.

As a natural, hungry but humble hunter you will focus on new business development but with a strong pipeline already in place, you will hit the ground running. As a field-based position, you will spend 3-4 days a week visiting clients across NSW and VIC including regional locations so you must be comfortable as a solo-operator and have the ability to travel extensively.

Responsibilities:

• Drive new business growth and manage a robust pipeline of potential clients.
• Build and maintain strong customer relationships, providing tailored solutions.
• Conduct sales presentations, product demos, and negotiate contracts.
• Collaborate with internal teams to support customer needs and ensure seamless service delivery.
• Identify market opportunities and develop strategies to outperform competitors.

Qualifications:

• 3+ years of sales experience, preferably in a technical or engineering field.
• Proven ability to exceed sales targets and drive business growth.
• Excellent communication and negotiation skills.
• Strong organisational skills, with the ability to manage multiple priorities.
• Willingness to travel frequently across Australia, with overnight stays as required.
• A self-starter with a proactive and results-driven approach.

Do these values resonate with you?·        

• Sales Excellence: Minimum 3 years of sales experience, preferably in industrial packaging
• Customer Focus: Prioritize customer relationships and needs.
• Ownership Mindset: Be a self-starter with integrity, urgency, and autonomy.
•  Mechanical Aptitude: Interest in engineering and technical knowledge.
• Travel Enthusiast: Embrace extensive travel, including rural customer visits.
• Resilience and Optimism: Thrive in challenging situations.
• Goal-Oriented: Driven to meet and exceed targets.
• Excellent Communicator: Build rapport easily with strong interpersonal skills.
• Adaptable & Innovative: Quickly pivot strategy when needed.
• Energetic & Action-Oriented: Operate with vigor and take prompt action.

What’s in it for you?

• Opportunity to progress into a Sales Leadership role & build a team in Australia
• Competitive salary package between $130,000 and $250,000
• Company Profit Sharing Scheme (GBS)
• Uncapped bonuses – the more you sell, the more you earn
• Company Vehicle & Fuel Card
• Mobile phone and laptop
• Generous L&D budgets for professional development
• Complimentary paid holiday for birthday, weddings and significant anniversaries 
• Paid volunteer days 

If you are ready to take on this exciting new role, submit your resume and cover letter!