Total 5 Others/Any sales specialist job vacancies in Australia

As a Sales Coordinator for Drive Marketplace, you will be key in ensuring the successful onboarding of new dealers and providing ongoing support to help them succeed on the platform. You’ll maintain strong dealer relationships, assist with lead generation, and contribute to customer retention. Collaborating closely with the sales team, you’ll help drive client success and sales performance. 

This is a great opportunity for someone with experience in client support, sales coordination, customer success or account management, and a passion for customer service and the automotive industry.

Key Responsibilities

• Lead new dealer onboarding, ensuring effective platform setup and providing training for optimal listing management.
• Identify and qualify potential leads, ensuring proper allocation in the Lead Management System (LMS).
• Maintain CRM, track performance, provide recommendations for improvement, and drive dealer engagement and retention.
• Assist with creating sales presentations, promotional materials, and coordinating marketing campaigns.
• Track sales metrics, analyse data, and provide actionable insights to improve dealer ad performance and sales outcomes.

The Claims Technical Specialist is responsible for providing technical advice, guidance and support to the Claims team on technical
assessment and case management matters, to assist in reaching desired claims durations and outcomes in line with the terms and
conditions of the policy.

A key focus of the role is to optimise assessment quality within the Income Protection, Life, Trauma and TPD portfolios and support Claims
Managers to build their capability in line with the TAL claims capability and delegated authority frameworks.

• Contribute towards a culture of process improvement. Along with the Team Manager, ensure that change initiatives are embedded.
• and that best practices are adopted, while ensuring a best practice approach to claims handling
• Contribute to department and company projects as required.
• Maintain current knowledge of life insurance guidelines, processes and policy changes.
• Ensure claims handling and service approach reflects industry best practice and TAL processes and policies.
• Other ad-hoc duties as required.

Technical Support

•  Act as a subject matter expert, responding to Claims Consultant requests and enquiries and to authorise and review claims (and associated benefits payments).
• Provide adverse decision review and sign off on assessment, which may require referral to internal Claims review body.
• Support Claims Consultants to use effective communication with customers, treating health practitioners and other stakeholders to drive the best service experience and appropriate claim outcomes for the customer.
• Support Client Managers and Team Managers in their reporting to funds and attendance at fund meetings/case conferences related to technical claim outcomes as required.
• Development/ enhancement of claims handling procedures and guidelines as required. Assist with embedment.
• Review, advise and sign off (within delegation) on policy T&Cs within internal forums, communicating the outcome of approved policy T&Cs within team to ensure understanding/application.

Team Capability

• Drive processes to support development of technical capability within claims and implement strategies lto develop technical skills in line with the TAL claims capability framework resulting in progression of delegated authorities in a timely manner.
• Coaching Claims Consultants in appropriately executing assessment practices ensuring the timely and quality management of claims. Including completing ‘above delegation’ and ‘within delegation’ reviews of individuals work and recording outcomes and opportunities for development.
• Provide insights into Case Manager technical capabilities for the purpose of performance management and support the Team Manager in development planning for individuals to uplift their capability in line with TAL’s capability framework.
• Deliver training as required.

Compliance

• Contribute to the implementation of appropriate governance structures and quality assurance to successfully deliver business solutions.
• Ensure compliance with TAL policies, procedures and guidelines procedures, ensuring claims management is in accordance with the TAL claims philosophy
• Adherence to external regulations (eg. Privacy and Life Insurance Code of Practice) and all relevant legislation and industry guidelines.
• Ensure all interactions with Customers, Advisers and other internal and external stakeholders adhere to TAL’s Customer Service Culture through the provision of high-quality, accurate and compliant work.

BlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our people to be safe, successful and well. We’re leaders and innovators in transforming steel into smart products and solutions that support society, today and in the future. We’re proud of brands, like COLORBOND ® steel that inspire and protect everything from hospitals to bridges and stadiums.

The Opportunity

Our Australian Steel Markets business is looking for a Customer Operations Specialist in our Customer Service team. This role can be based in Chullora or Port Kembla NSW, Brisbane QLD, Braeside VIC or Adelaide SA. 

What Will You Do?

The Customer Operations Specialist plays an integral role in ensuring that our customer service processes run smoothly and efficiently. You will focus on optimizing workflows, improving response times, and enhancing overall customer satisfaction. This role requires a blend of analytical skills and customer-centric thinking to bridge the gap between operations and exceptional customer experiences.

You will manage customer service data flows and processes for Customers across B2B systems and customer-facing platforms, to enhance operational reliability and customer satisfaction. You will:

• oversee and improve the administration, troubleshooting, and performance of B2B platforms (e.g., Customer Portals, D365, EDI, Steel Connect®, BlueScope Connect®).
• provide technical support for Sales, Marketing, and Customer Service teams to resolve issues and manage user requests
• improve ordering processes and participate in improvement projects, new product launches, and system enhancements
• track key Customer Service KPIs, identify issues, and develop solutions to enhance system functionality and overall business outcomes. Champion operational system changes, supply chain improvements, and process optimizations
• act as the Customer Operations Manager when required, providing leadership in meetings, reporting, and managing team performance. Promote a continuous improvement culture and support the delivery of the ASM & Customer Service Strategy through proactive coaching, training, and mentoring
• uphold compliance with policies, procedures, and safety standards while building internal capabilities for business process and system knowledge

More About You

You will have a technical background in user experience within a B2B environment. You will have strong written communication and process improvement experience. You will have:

• knowledge of IT service delivery frameworks, methodologies and process implementation
• the ability to articulate ideas to both technical and non-technical stakeholders
• an understanding of sales and systems
• project management expertise
• experience working with Office365 and Windows 10

Why BlueScope

As we’re creating strength for the future through our people, products and solutions, BlueScope gives you opportunities to innovate, learn and grow with the business, supported by inclusive leadership and a positive, passionate team. At BlueScope, you’ll:​

• Learn and develop as you grow. With opportunities to build skills specific to your role and aspirations, our lifelong learning culture will support your future career pathways.​
• Create innovative solutions. Seek better, smarter ways to solve problems, create sustainable solutions and make things happen.​
• Experience connection and care. Experience a positive, inclusive work environment where we look out for each other’s safety and wellbeing.​
• Deliver work that matters. Every action you take matters in delivering for our customers and strengthening communities for the future. We value what you do. ​

At BlueScope, we offer work-life flexibility through our B-flex program. We’re committed to fostering an inclusive environment where every employee feels respected and valued to be their authentic selves, and welcome people of all backgrounds, skills, experiences and perspectives. We encourage Women and First Nations people to apply. We’re passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal.​

Bring your energy and make your mark, as, together, we drive Our Purpose: “We create and inspire smart solutions in steel, to strengthen communities for the future.” ​

Come and discover us at www.bluescope.com/auscareers​

Join us, creating strength for the future.

Applications close Monday 3 February 2025.

We are seeking a motivated property professional to join our high performing team based in our Canberra office. This role presents itself as a great opportunity for an analyst or valuer looking to transition their career into a sales focused role.

You will work alongside the most successful and experienced operators in the country to maximise your income, build market share and become a dominant player in this space.

Already equipped with Commercial sales and/or leasing knowledge we will provide you with the scope, autonomy, and development to show the professional value you can truly add, supporting you with the most comprehensive tools and infrastructure available that are the envy of the industry.

As an Agent in our business, you will be responsible for the sale and leasing of Commercial properties across Canberra. You'll develop a wide network of professional contacts and ensure that long-term relationships are maintained while new business is continually developed.

Do you love travel and providing amazing customer experience?

Inside Australia Travel is a technology-enabled travel business that is part of the Fine Touring Group (FTG). We offer our customers highly tailored and bespoke advice, ensuring they get the best experience possible. We are proud to bring Australia to the world!    

One of the secrets of our success is our great people and we are now recruiting for a Sales Superstar to join our team!

The role: 

• Selling and experiencing the best destinations in the world - Australia. 
• Working in the world’s largest industry - travel and tourism. 
• Providing bespoke and personal advice to visitors from all over the world. 
• Building bucket list travel itineraries aligned with the customers needs.
• Achieving individual and team sales targets.

• Experience in a sales and target-driven role is advantageous but not required.

• Someone who thrives under pressure
• A passion for travel!
• Excellent written and verbal communication skills.
• Experience maintaining and providing exceptional customer service.
• Organisational, administrative and time management skills, ability to multitask.
• Awesome attention to detail.
• Competent and confident in computers and using software and apps.
• Able to work rostered hours between 7am-6pm, Mon- Fri, with a rotating weekend roster.

• Great training, support and career growth opportunities.

• An industry leading remuneration package.
• Dynamic, social and people-first culture.
• Industry perks such as experiencing the best places and activities in New Zealand.

By joining Inside Australia Travel you will be joining a great bunch of people from all over the world who have come together for a shared purpose - to deliver the very best Australian Travel experiences!

This role is based in Mooloolaba. Candidates with a current working visa with at least 12 months remaining are welcome to apply.