Total 4,017 Full-time human resource business partner job vacancies in Australia

Reporting to the Country Manager, you will be responsible for driving business growth, and ensuring effective account management and ERP project delivery.  You will play a central role in Octane’s key customer interactions, driving satisfaction and loyalty through exceptional service and trusting partnerships.

You will spearhead customer relationships and sales processes. Your primary responsibilities will include facilitating Octane’s sales process, managing existing key accounts, ensuring unparalleled customer satisfaction, and driving organic sales growth. You will oversee the entire sales cycle and be given a high level of accountability and ownership.  

Our client’s success is our success. And you make it happen 
 
Payment systems are complex, regulated and ever-changing. And, while we may be small, we are at the forefront of innovation punching above our weight. We’re enabling the future for our clients through tech like the New Payments Platform (NPP) and open banking.  
 
Our product teams are the eyes and ears of Cuscal. They’re client-focused relationship managers, serving everything from business development, marketing, fraud, and customer support. They work out what clients need, so we can build it and launch it… often, in months, not years.  
 
We are looking for a Business Analyst to join our Acquiring team  

The Acquiring team @ Cuscal is responsible for building seamless payment facilitation experiences for our clients. Our advanced payment processing platform ensures seamless handling of various payment methods, while our reliable infrastructure and technology that integrates with our client’s systems enables businesses to accept payments with ease. Additionally, we take measures to ensure the security of every transaction, allowing our clients to have confidence in every transaction. 

Reporting to the Acquiring team Product Owner, the Business Analyst will Undertake critical analyses of current state acquiring solutions and identify/assist with the design of future state processes and solutions. The Business Analyst plays a crucial role in supporting the integration of business needs with technology solutions through analysing information, understanding the requirements of stakeholders and vendor partners to define effective solutions. 

About the Role: 

• Work with stakeholders to understand needs, manage conflicts, and validate requirements.  

• Form and maintain effective relationships with third parties such as Vendors, Outsourced Partners, Business Partners and Clients 

• Organise and synthesise stakeholder information, apply analysis techniques, and ensure artefacts meet quality standards.  

• Capture, manage, and communicate requirements, ensuring traceability and alignment with business needs. 

• Prepare and present business analysis artefacts according to Community of Practice (COP) standards.  

• Collaborate on cost & time estimation for business analysis tasks and support Go-Live plans and activities. 

• Maintain effective relationships with stakeholders, vendors, and clients to support project goals and business value  

• Perform value stream mapping and user story mapping to illustrate end-to-end business processes and identify improvements. 

• Understand TDD and BDD concepts to support end-to-end quality engineering outcomes through well-defined user stories and artefacts. 

About You: 

• At least 3 years' experience as a Business Analyst in the IT industry within the Banking or Financial Services industry, payments experience highly regarded.  

• Tertiary qualification in Computer Science, Information Systems, Business studies or equivalent 

• Proven ability to translate requirements into user stories and acceptance criteria with supporting artefacts such as technical specifications, sequence diagrams and data mapping that align and support the business outcome.  

• Demonstrated experience on payment systems (e.g., digital payments, payment orchestration, Open API, AS2805 / ISO8583). 

• Advanced presentation, communication and visual thinking skills  

• Proven experience in delivering results to meet customer expectations  

• Certification of Competency in Business Analysis (CCBA), IIBA, CBAP or BABOK qualifications. 

Join us at the forefront of payments 
   
Why Cuscal? 
We are in the rapidly evolving world of payments, and we are committed to providing a diverse and inclusive workplace where the very best talent in Australia chooses to work. We support our colleagues with flexible work arrangements through our hybrid model whilst also offering a wide range of educational, financial, lifestyle, health & wellbeing benefits. 
 
Next Step 
If you think this role is the right fit for you, we invite you to apply. Let’s explore who you are and what drives you. We’d love to share our vision for the future of the payments sector. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. 
     
Cuscal does not accept unsolicited resumes from recruitment agencies and search firms. Please do not email or send unsolicited resumes to any Cuscal employee, location or address. 

• Bring your passion and feel the energy
• We offer flexibility, hybrid/remote working - we value our people
• Team discounts across Endeavour Group

The Business Analyst - Product Data will work closely with team members, Business Development, and cross-functional teams to ensure we are sourcing, validating and surfacing internal and external data to make informed business decisions. 

This role requires strong communication skills to work with key stakeholders and business partners, to understand existing business processes and systems. The BA should also be able to demonstrate analytical thinking, business acumen, and a knack for working backwards from the needs in a cross-functional environment. 

Sound good? Read on.

Here is a taster of what you can expect in this role

• Operates independently in assessing and defining business needs and areas for improvement. 
• Leads project from Inception to implementation phase 
• Selects the appropriate analysis approach to a piece of work depending on its complexity, level of risk, known assumptions, constraints and dependencies. 
• Proficient in scoping and recommending appropriate approaches. Capable of planning and managing their own activities to meet work you're doing and deadlines.
• Effectively identifies partners and builds and manages relationships according to individual stakeholder needs and levels of influence.
• Contributes to communication plans and change management for projects and stakeholders.
• Responsible for requirements management plans including elicitation, approvals, processes, and scope impacts. Supports the work with the business to identify functional and technical requirements, translating the requirements into design specifications reflecting Functional Design, User Interface Design and Business Process.
• the Squad Backlog
• Working with business stakeholders to understand problems and opportunities; impacts and outcomes
• Working with the Product Manager and the Squad to test, document and communicate solution options
• Engagement with Subject Matter Experts and other Tribes/Squads who can support the Squad during solution delivery and facilitation of their involvement
• Ensuring that the business and organisational implications of day-to-day evolution of the solution are properly modelled and thought through

Reporting to the General Manager, being an active member of the Executive Committee, you will work closely with the General Manager and hotel leadership team with main duties that include but are not limited to:

•  Analysing and identifying with rigor financial pressure points and opportunities to maximise efficiencies and flow through

•  Actively contribute to the hotel Executive Committee with input into the successful strategic direction of the hotel

•  Monitoring all financial systems for the Hotel to improve and streamline procedures ensuring compliance

•  Preparing annual budgets, monthly forecasting, Profit and Loss statements, BAS, Payroll Tax and Management reports in accordance with deadlines and legislative requirements

•  Continue supporting the development and growth of an enthusiastic finance team with a commercially astute, accountable and rigorous financial focus.

•  Engage with Department Leaders to develop effective measures and execute proper strategies to enhance departmental profitability and service quality targets

•  Create a team that works together with trust and takes responsibility to meet the goals of the department and the hotel