Total 9,025 Full-time hr assistant job vacancies in Australia

We are looking for an experienced Assistant Restaurant Manager to join our Beenleigh Team!! 

As an Assistant Restaurant Manager you will work alongside the Restaurant Manager to ensure the smooth running of the store and its employees.

The Job involves:

• Opening and closing the store
• Supervising and management employees including juniors
• Training and Development of all staff to achieve outstanding results
• Conducting performance evaluations
• Trialing and training new employees
• Monitoring store performance and meeting KPI's
• Rostering, inventory, ordering and reporting
• Handling customer complaints and concerns
• Running a drive-thru service
• Food Preparation including deep fryer/grill use
• Cash handling and register operation
• Cleaning and maintaining the store

We are currently looking for a dedicated and professional Warehouse Assistant to join our friendly and experienced Furniture Services Team in our Warehouse based in Prestons. This Full Time position will be required to work 5 days per week (Monday - Friday only). 

Responsibilities Include:

• Picking and packing of items using forklift, pallet jack and trolleys
• Preparing deliveries for dispatch
• Offloading of containers
• Abiding by and following all WH&S policies and procedures at all times
• General distribution duties as required 

Want to kick-start your career? Join our outstanding retail team as a Store Assistant at ALDI! No retail know-how needed. We're looking for people with a positive attitude, a strong work ethic, and a willingness to learn!

Our stores are open every day, including weekends and holidays – there's never a dull moment with plenty of variety. We do supermarkets a bit differently, you’ll get to experience all areas of the store rather than just be in one area, giving you lots of variety.

Store Assistants are the backbone of our retail stores and keep our stores running by:

• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Being an expert in stock handling by making sure our products are in date and listed at the right price
• Creating eye-catching displays of our ALDI special buys
• Keeping the store tidy, organised and looking great

Want to kick-start your career? Join our outstanding retail team as a Store Assistant at ALDI! No retail know-how needed. We're looking for people with a positive attitude, a strong work ethic, and a willingness to learn!

Our stores are open every day, including weekends and holidays – there's never a dull moment with plenty of variety. We do supermarkets a bit differently, you’ll get to experience all areas of the store rather than just be in one area, giving you lots of variety.

Store Assistants are the backbone of our retail stores and keep our stores running by:

• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Being an expert in stock handling by making sure our products are in date and listed at the right price
• Creating eye-catching displays of our ALDI special buys
• Keeping the store tidy, organised and looking great

• Casual roles
• St Paul's Residential Care
• Challenging & Rewarding work

St Paul's is a 40-bed home offering exceptional care to all our residents. We offer a home-like environment where residents and staff are treated with compassion and respect. 

In this role, you will work closely with our Chef and will assist with the preparation of fresh meals for our residents and ensuring that their nutritional requirements are met at all times. You will also deliver meals to our residents in a professional and efficient matter and maintain cleanliness in our dining room and servery areas.

To be considered a successful candidate, you will possess the following:

• Previous experience in a similar role, preferably in an Aged Care environment;
• Knowledge in food preparation and safe food handling;
• Excellent communication and interpersonal skills;
• Awareness of all relevant WHS guidelines and HACCP requirements.
• Tertiary qualification in food preparation / commercial cookery (advantageous);
• COVID Vaccination
• NDIS or willing to get

• Casual positions  
• McQuoin Park Residential Care
• Close to Waitara train station - 5 mins walk 
• Suit experienced applicants 

McQuoin Park is our 122-bed home offering exceptional care to all our residents. We offer a home-like environment where residents and staff are treated with compassion and respect. 

In this role, you will work closely with our Chef and will assist with the preparation of fresh meals for our residents and ensuring that their nutritional requirements are met at all times. You will also deliver meals to our residents in a professional and efficient matter and maintain cleanliness in our dining room and servery areas.

To be considered a successful candidate, you will possess the following:

• Fabulous attitude - ESSENTIAL! 
• Previous experience in a similar role, ideally but NOT essential 
• Knowledge in food preparation and safe food handling - ideallly
• Excellent communication and interpersonal skills
• Awareness of all relevant WHS guidelines and HACCP requirements
• COVID-19 vaccinated
• NDIS check or willing to obtain

McQuoin Park Residential Care is very close to public transport (Waitara train station).

Catholic Healthcare is a leading not-for-profit provider of residential aged care, home and community services and retirement living across NSW and SE QLD. Together, our team of over 4,500 people are dedicated to our Mission of helping the people that we serve to live life to its fullest every day. 

 Why you’ll love working with us:

• An opportunity to build a career with a successful growing values-based organisation
• Be part of a supportive and inclusive ‘people first’ culture
• Great salary packaging opportunities and other benefits

So, if you’re looking for a role where you can make a positive & rewarding impact in a great organisation like ours, then we’d love to hear from you.

Apply online now.

Please note that pre-employment checks will be completed for all preferred candidates before an Offer is made.

Hello Recruitment Agencies, thanks for thinking of us. Right now, we’re looking to fill this opportunity directly so if we do need your assistance we’ll be in touch.

Unity Fund Services (UFS) is expanding our team and we are searching for a qualified Fund Accountant in the position of Assistant Manager to help us lead, coach, and mentor our fund accountants as we redefine fund administration.   

This role will use your >5 years background as a general accountant (CPA/CA) and your people management experience within fund services environments.  Your knowledge of working in a variety of asset classes is essential to this role.  It is expected that all our assistant managers have the ability to still be hands-on with the “tools” including highly advanced skills using Excel, Word.

Assistant managers within our team at UFS are able to demonstrate their ability to lead from the front by motivating their teams, sharing knowledge, and coaching their teams to ongoing success.  Your proactive, analytical approach to problem-solving and ability to bring a team together is what will drive your success in our organisation. We are searching for assistant managers who have the ability to build a strong rapport with their teams but also be confident advisers to our clients. 

The role will see you assume responsibility for a varied portfolio of investment funds which may include wholesale or retail: 

• property / real estate funds
• credit/debt funds
• fund of funds
• hedge funds
• financial assets
• other investment funds

Tasks/Responsibility

• Managing relationships with key stakeholders to ensure all aspects of fund administration are delivered in a compliant and efficient manner 
• Manage a small team of fund accountants ensuring all team members are trained and motivated to deliver excellent client services
• Review and approve for release all client deliverables to a high quality ensuring all procedures and processes are adhered to
• Ensure clients meet regulatory obligations in respect of fund administration and tax compliance
• Successfully onboard new Funds to required timeframes
• Manage all aspects of teamwork flow ensuring work is appropriately allocated and resourced to meet client deadlines and staff development opportunities
• With support of team manager ensure all team members are motivated, receive adequate training and have development plans in place to achieve career objectives
• Assist with internal projects from time to time
• Escalate issues identified by client, trustee and team to ensure a viable solution can be found.

What's on offer?

• Attractive package - compensation will be commensurate with skills and the role
• Work in a great team environment with excellent work life balance
• On-the-job training and development
• Excellent CBD location at Governor Macquarie Tower, 1 Farrer Place, Sydney NSW 2000

UFS employs people who have a professional aptitude and are determined to develop a successful career. We challenge employees who want to further their skills through ongoing training and education.

We are not currently accepting additional support from external suppliers or recruitment agencies.

Application open Monday 22nd January 2024

Applications close Monday 19th February 2024

Make a difference through providing high quality personalised care to our valued aged care residents at Gertrude Abbott, our 100 bed home conveniently located close to both shops and public transport. 

• Permanent part time shifts 
• Surry Hills - Close to transport or parking onsite
• Monday to Friday shifts 

Why you’ll love working with us:

• An opportunity to build a career with an established and trusted values-based organisation
• Be part of a supportive and inclusive ‘people first’ culture
• Great salary packaging opportunities and other benefits

This role will be responsible for developing and implementing specialised activity programs and social activities to promote the psychological, social and physical wellbeing of our residents. You will understand the importance of respect, trust and empathy and have the skills to empower residents to make choices and decisions to help them live their best life.

To be successful in the role, you will have:

• Previous experience working within an aged care environment
• Demonstrated experience and a genuine desire to support and engage with Residents living with mental health and/or dementia
• Experience in planning, coordinating and evaluating lifestyle programs
• A strong work ethic along with a sense of fun
• Current First Aid Certificate or willingness to obtain on employment
• Must be fully vaccinated for Covid-19
• Certificate 3 in Individual Support or similar
• NDIS check or willing to obtain

What you will bring to the role:

• Excellent program development and facilitation skills
• Outstanding people person skills and the ability to relate
• Strong documentation and experience using a computerised Care Management System (desirable)
• Passion to inspire people to live their lives with purpose and meaning
• A belief that every life can be enriched through possibility

We are looking for an experienced Assistant Restaurant Manager to join our Beenleigh Team!! 

As an Assistant Restaurant Manager you will work alongside the Restaurant Manager to ensure the smooth running of the store and its employees.

The Job involves:

• Opening and closing the store
• Supervising and management employees including juniors
• Training and Development of all staff to achieve outstanding results
• Conducting performance evaluations
• Trialing and training new employees
• Monitoring store performance and meeting KPI's
• Rostering, inventory, ordering and reporting
• Handling customer complaints and concerns
• Running a drive-thru service
• Food Preparation including deep fryer/grill use
• Cash handling and register operation
• Cleaning and maintaining the store

Want to kick-start your career? Join our outstanding retail team as a Store Assistant at ALDI! No retail know-how needed. We're looking for people with a positive attitude, a strong work ethic, and a willingness to learn!

Our stores are open every day, including weekends and holidays – there's never a dull moment with plenty of variety. We do supermarkets a bit differently, you’ll get to experience all areas of the store rather than just be in one area, giving you lots of variety.

Store Assistants are the backbone of our retail stores and keep our stores running by:

• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Being an expert in stock handling by making sure our products are in date and listed at the right price
• Creating eye-catching displays of our ALDI special buys
• Keeping the store tidy, organised and looking great

Want to kick-start your career? Join our outstanding retail team as a Store Assistant at ALDI! No retail know-how needed. We're looking for people with a positive attitude, a strong work ethic, and a willingness to learn!

Our stores are open every day, including weekends and holidays – there's never a dull moment with plenty of variety. We do supermarkets a bit differently, you’ll get to experience all areas of the store rather than just be in one area, giving you lots of variety.

Store Assistants are the backbone of our retail stores and keep our stores running by:

• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Being an expert in stock handling by making sure our products are in date and listed at the right price
• Creating eye-catching displays of our ALDI special buys
• Keeping the store tidy, organised and looking great

Being led by the Event Associate Manager, our Event & Hospitality Assistants support all experience and event requests. This position can expect direct interaction with employees, executives, customers, and partners, and will work closely with the entire hospitality team to deliver best in class experiences that are uniquely memorable at our Partners new global campus located in Circular Quay, Sydney.

In this position it will be critical to own events from beginning to end ensuring all events are “next level” while following logistical procedures, checking that all factors are accounted for, aligning, and collaborating with multiple departments, vendors, contractors, and agencies. In addition, the role is key to operational excellence for the holistic workplace experience driving the “happy to help” spirit across all areas and touch points.

Our partner is the global leader in customer relationship management, empowering companies to connect with their customers in new and innovative ways.

Join us and be part of a diverse and inclusive culture that celebrates success and values creativity and collaboration.

Key accountabilities will include, but not be limited to -

• Strong customer service and executive interaction experience
• Ability to multitask many events and projects at one time  
• Organise logistics, from beginning to end, for customer facing meetings, company-wide events, and IBP programs
• Pre, onsite and post event logistic management to ensure corresponding policies with supporting documents for each event if and when required.
• Co-manage event intake forms, correspondence with IBPs and management of ticketing queue including assigned tickets

Being led by the Event Associate Manager, our Event & Hospitality Assistants support all experience and event requests. This position can expect direct interaction with employees, executives, customers, and partners, and will work closely with the entire hospitality team to deliver best in class experiences that are uniquely memorable at our Partners new global campus located in Circular Quay, Sydney.

In this position it will be critical to own events from beginning to end ensuring all events are “next level” while following logistical procedures, checking that all factors are accounted for, aligning, and collaborating with multiple departments, vendors, contractors, and agencies. In addition, the role is key to operational excellence for the holistic workplace experience driving the “happy to help” spirit across all areas and touch points.

Our partner is the global leader in customer relationship management, empowering companies to connect with their customers in new and innovative ways.

Join us and be part of a diverse and inclusive culture that celebrates success and values creativity and collaboration.

Key accountabilities will include, but not be limited to -

• Strong customer service and executive interaction experience
• Ability to multitask many events and projects at one time  
• Organise logistics, from beginning to end, for customer facing meetings, company-wide events, and IBP programs
• Pre, onsite and post event logistic management to ensure corresponding policies with supporting documents for each event if and when required.
• Co-manage event intake forms, correspondence with IBPs and management of ticketing queue including assigned tickets

Want to kick-start your career? Join our outstanding retail team as a Store Assistant at ALDI! No retail know-how needed. We're looking for people with a positive attitude, a strong work ethic, and a willingness to learn!

Our stores are open every day, including weekends and holidays – there's never a dull moment with plenty of variety. We do supermarkets a bit differently, you’ll get to experience all areas of the store rather than just be in one area, giving you lots of variety.

Store Assistants are the backbone of our retail stores and keep our stores running by:

• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Being an expert in stock handling by making sure our products are in date and listed at the right price
• Creating eye-catching displays of our ALDI special buys
• Keeping the store tidy, organised and looking great

Entirely self-funded by a small team, Caleb and Brown, headquartered in Melbourne Australia, has grown in the last six years to become one of the leading cryptocurrency brokerage firms globally. By fostering a culture of crypto experience married with professional services, we are building the bridge to the traditional financial world.

We are looking for a passionate Assistant Accountant to join our team. The ideal candidate will have impeccable problem solving skills, attention to detail, and a strong work ethic. This position presents an exceptional opportunity to be part of a fast-growing and internationally expanding business while working in a motivated and ambitious culture built around autonomy and results. 

Responsibilities

• Accounts Receivable and Accounts Payable
• End of month processes including but not limited to journal entries, expense reporting and balance sheet reconciliations
• Regular bank reconciliations 
• Management of fixed assets register
• Data integration and variance analysis
• Manage financial information and data
• Introduce and maintain accounting processes
• Maintain internal control systems
• Assistance with external audit queries
• Bring new ideas and initiatives to drive change in the accounting space 
• Ad-hoc projects and further business analysis

To be considered for the position you must have at least 2 years of experience in a similar role. You should also meet the following requirements:·

• Confident working with Microsoft Excel 
• Exemplary written and verbal communication skills
• An adaptable working attitude and positive approach are crucial to success in this role
• Bachelor of Commerce (Accounting) or equivalent

Highly Regarded

• Knowledge and understanding of Cryptocurrencies 
• Proficient with Oracle Netsuite

• Learn from a team of experienced cryptocurrency experts.
• Competitive salary and benefits.
• Opportunities for professional growth and career advancement.
• A dynamic and challenging work environment.

Company:

Description:

Executive Assistant - Canberra, Australia

Who we are:

Oliver Wyman is a global leader in management consulting that combines deep industry knowledge with specialised expertise in strategy, operations, risk management, and organisation transformation. Our mission is to help clients achieve lasting success by solving their most complex problems and seizing their biggest opportunities.

Visit an Oliver Wyman office anywhere in the world and you will feel the buzz of people doing work that matters, with a sense of purpose. Our company comprises a diverse mix of talented people from varied backgrounds, and we embrace the unique skills and insights they bring to our work.  Our inclusive, collaborative, non-hierarchical culture allows new thinking to surface quickly. The best idea wins, and everybody is encouraged to contribute. This makes Oliver Wyman both an ideal adviser for organisations and an ideal place for exceptional people to realise their potential.

Oliver Wyman is a business of Marsh McLennan [NYSE: MMC].

Job Overview

We are seeking an exceptional Executive Assistant to provide support to Oliver Wyman Partners.  An Oliver Wyman EA is highly focused on strategic calendar management and support of all Partner administration in relation to marketing and project execution.  The role includes broader office and firm event engagement, as well as collaboration with other Support Professional functions, with a focus on client impact.  There is also opportunity to engage and contribute to Oliver Wyman’s unique culture, helping us to foster an inclusive environment in which our talented and diverse team can thrive.

Key Responsibilities

Calendar Management, Commercial Effectiveness, Travel Arrangement, Daily Administration & Teaming

• Strategic calendar management for Partners, Principals, and other key stakeholders; scheduling internal and external meetings; communicating with clients and infrastructure staff as required, with focus on Partner priorities, goals and business objectives
• Maintain and update client contacts and business activities in CRM database.  Proactively spot clients that haven’t been called upon and/or who need follow-up
• Proactive and effective management of all travel for optimal time management
• Assist with scheduling for complex projects as requested by the Partner and/or project team
• Act as central point of contact for all assigned Partner administrative needs, including timesheets and timely expense submission.  Collaborative liaison with other support functions with focus on client impact
• Management of Partner related invoices, liaising with the OW iProcurement support team

• Develop excellent rapport with client assistants to facilitate access to client project team​
• Build productive and collegial relationships with all colleagues
• Understand expectations and demonstrate commitment to the wider team, including providing back-up coverage as needed

Experience Required

• At least five years’ experience working in an administrative or customer service position.
• Experience in financial services, management consultancy and/or a professional services environment a plus.   Excellent knowledge of Outlook, Word, PowerPoint, and Excel required. 
• Knowledge of CRM (Microsoft Dynamics) would be benefit but not necessary.

Skills & Attributes

• Thrives in a fast-paced environment, loves solving problems and focused on client service
• Good judgement and ownership mentality
• Strong organisational skills and detail orientation, with demonstrated ability to prioritise and multi-task
• Strong decision-making capabilities and excellent time management skills
• Superior written and verbal communication skills
• Team player who is willing to pitch-in and able to work with different personalities and working styles
• Empathetic and approachable, with a positive and inclusive attitude

Benefits of working at Oliver Wyman, Australia

• 25 days of vacation leave, recharge days and “free time”.
• 26 weeks paid parental leave for all employees.
• Discounted health insurance, protecting you and your loved ones.
• Flexible work arrangements including hybrid working, supporting you to balance work and life.
• Comprehensive training curriculum designed to support career progression for all roles.
• Employee assistant program with access to free counselling and wellbeing coaching
• Well-being programmes offering discounted gym memberships and health reimbursement.
• Company-sponsored social events and team-building activities to foster a collaborative and friendly environment, including bi-annual regional offsites.
• Inclusive and diverse workplace culture with various employee resource groups

Oliver Wyman Australia is proud to be recognized in Seramount’s Global Inclusion Index 2022 and awarded Small Employer of the Year 2021, having achieved Gold Status in the Australian Workplace Equality Index (AWEI) 2021, 2020 and 2019, a recognition indicative of substantial work and activity LGBTQI+ inclusion.

Want to kick-start your career? Join our outstanding retail team as a Store Assistant at ALDI! No retail know-how needed. We're looking for people with a positive attitude, a strong work ethic, and a willingness to learn!

Our stores are open every day, including weekends and holidays – there's never a dull moment with plenty of variety. We do supermarkets a bit differently, you’ll get to experience all areas of the store rather than just be in one area, giving you lots of variety.

Store Assistants are the backbone of our retail stores and keep our stores running by:

• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Being an expert in stock handling by making sure our products are in date and listed at the right price
• Creating eye-catching displays of our ALDI special buys
• Keeping the store tidy, organised and looking great

Key Duties and Responsibilities

• Hold Safety as a core value and contribute to the achievement of a Zero Harm and an incident / injury free environment through active participation in all safety programs relevant to the position.
• Day to day administrative tasks 
• Including receiving and invoice processing
• Manage Uniform orders & Data Entry and filing
• Processing of expenses on behalf of Engineering members
• Assist SBEs and HoM with coordination of training 
• Coordinate Purchase orders 
• Recording of meeting minutes
• Assisting SBEs with WHS Administrative tasks 
• Other functions/tasks relevant to the nature of this position in supporting the Engineering team
• Processing of GSE as required.
• Administration of compliance management 

Due to customer growth and continual investment in leading edge technology, our client Octane Systems is looking for an Intermediate-level Infrastructure Support Engineer to help grow their support team. Octane Systems offer the opportunity to work with enterprise level infrastructure across a broad range of technical areas supporting a diverse portfolio of global customers, all from an office location across the road from the picturesque South Wharf Marina in Melbourne.

Want to kick-start your career? Join our outstanding retail team as a Store Assistant at ALDI! No retail know-how needed. We're looking for people with a positive attitude, a strong work ethic, and a willingness to learn!

Our stores are open every day, including weekends and holidays – there's never a dull moment with plenty of variety. We do supermarkets a bit differently, you’ll get to experience all areas of the store rather than just be in one area, giving you lots of variety.

Store Assistants are the backbone of our retail stores and keep our stores running by:

• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Being an expert in stock handling by making sure our products are in date and listed at the right price
• Creating eye-catching displays of our ALDI special buys
• Keeping the store tidy, organised and looking great

Want to kick-start your career? Join our outstanding retail team as a Store Assistant at ALDI! No retail know-how needed. We're looking for people with a positive attitude, a strong work ethic, and a willingness to learn!

Our stores are open every day, including weekends and holidays – there's never a dull moment with plenty of variety. We do supermarkets a bit differently, you’ll get to experience all areas of the store rather than just be in one area, giving you lots of variety.

Store Assistants are the backbone of our retail stores and keep our stores running by:

• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Being an expert in stock handling by making sure our products are in date and listed at the right price
• Creating eye-catching displays of our ALDI special buys
• Keeping the store tidy, organised and looking great

Want to kick-start your career? Join our outstanding retail team as a Store Assistant at ALDI! No retail know-how needed. We're looking for people with a positive attitude, a strong work ethic, and a willingness to learn!

Our stores are open every day, including weekends and holidays – there's never a dull moment with plenty of variety. We do supermarkets a bit differently, you’ll get to experience all areas of the store rather than just be in one area, giving you lots of variety.

Store Assistants are the backbone of our retail stores and keep our stores running by:

• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Being an expert in stock handling by making sure our products are in date and listed at the right price
• Creating eye-catching displays of our ALDI special buys
• Keeping the store tidy, organised and looking great

Want to kick-start your career? Join our outstanding retail team as a Store Assistant at ALDI! No retail know-how needed. We're looking for people with a positive attitude, a strong work ethic, and a willingness to learn!

Our stores are open every day, including weekends and holidays – there's never a dull moment with plenty of variety. We do supermarkets a bit differently, you’ll get to experience all areas of the store rather than just be in one area, giving you lots of variety.

Store Assistants are the backbone of our retail stores and keep our stores running by:

• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Being an expert in stock handling by making sure our products are in date and listed at the right price
• Creating eye-catching displays of our ALDI special buys
• Keeping the store tidy, organised and looking great

We are seeking a motivated professional with a passion for service to join our Hotel Service Manager team. 

We have a number of different manager roles available including Night Manager, Assistant Manager, Front Office Manager, Operations Manager, and Housekeeping Manager.

We are hiring for multiple positions across regional Australian locations outside of Sydney, Melbourne, and Brisbane.

As our next Night Manager, you will:

• Provide support, leadership and guidance to the Front Office overnight team
• Coordinate the work flow of the front office night team to ensure that the front office is covered at all times, including meal breaks
• Provide passionate, knowledgeable and friendly service to external and internal guests at all times
• Completion of property specific night audit procedures
• Carry out floor checks, where possible
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Check guests in and out of the Property accurately and in a timely manner
• Greet all guests that come into contact with the Front Office department in a friendly manner, ensuring that the guest name is used at all times
• Answer all telephone calls within three rings in a professional manner according to brand standard
• Record guest comments for the information of the Head of Department
• Ensure accuracy and balancing of till and the department cash float  
• Prepare and distribute daily reports 
• Document all transactions and alterations to accounts
• Carry out transactions foreign currency accurately
• Collect payment of accounts and issue receipts accordingly
• Ensure all guest details are fully updated on PMS system to ensure Property information is correct
• Ensure guests who are not ALL members are briefed on features and benefits and signed up to the loyalty program   
• Ensure a thorough and clear handover of information to Team Members on the following shift in order to ensure continuity of service. Read all communication material at the commencement of each shift
• Ensure special requests are actioned appropriately and in a timely manner
• Maintain the cleanliness and the presentation of the front desk at all times
• Ensure effective communication between other departments and Management

As our next Assistant Manager, you will:

• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed to provide a consistent, high level of service for all guest contact
• Ensure that all company and department policies and procedures are understood by all Team Members and that they demonstrate their understanding through the performance of their duties
• Ensure effective communication of new or updated information regarding policies, rates or general Property information
• Conduct departmental meetings to brief Team Members on activities and discuss any issues relevant to the shift. Attend or prepare meetings as and when required by Senior Management 
• Carry out all front office reception duties as required 
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Ensure all revenue for the day is accounted for with daily summary being completed to balance daily activity
• Assist in the preparation of Team Member rosters, ensuring that optimum number of Team Members is achieved within budgetary guidelines
• Assist in the recruitment and selection of Team Members for the department, when required
• Conducts timely Performance Development Appraisals for Front Office Team Members, when required  
• Organise skills training for Front Office Team Members in conjunction with the Human Resources 
• Implement strategies to increase the productivity and morale within the Department in conjunction with the Head of Department
• Ensure all operating equipment is in good working order, reporting any faults, repairs or cleaning needs to appropriate department
• Encourage and foster an environment of open communication and efficiency between the guest services department and other departments
• Be aware and enforce the Privacy Act with respect to all guests 
• Participate in scheduled training and development programs provided by the Property to improve self and department standard
• Ensure a thorough and clear handover of information to Supervisory Team Members on the following shift in order to ensure continuity of service

As our next Operations Manager, you will:

• Handles all guest or owner complaints immediately in a friendly manner  •    Assists the General Manager in ensuring a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all unit owners 
• Maintain a strategic business perspective – be adventurous in seeking opportunities to build and retain owner and guest business within the Property
• Ensures a smooth, efficient day-to-day operation of the Property.
• Assists the General Manager in the direction of the property services and operations, liaising with all Departments as required.
• Relief coverage for the General Manager in their absence.
• Provides essential feedback to the General Manager on the status of the property operations and the departments.
• Provides ongoing guidance, leadership and support to the General Manager, Heads of Department and Front Line team.  
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times.
• Deal effectively with guest complaints and feedback in an efficient and professional manner.
• Conducts regular Head of Department meetings to improve and maintain guest service standards and record minutes of these meetings. 
• Recommends and implements revenue strategies to improve guest comfort and ensure innovation of service levels are maintained.
• Encourage and foster an environment of open communication and efficiency between Departments and wider Shared Services teams to ensure overall financial success of the Property. 
• Ensures departments are ready for peak service periods and are staffed accordingly.
• Be conversant with all tiers of the rate structure.
• Liaison with Sales & Marketing to maximise sales opportunities by effective promotion, advertising and marketing.
• Cultivation and maintenance of a positive sales culture maximising up-selling and on-selling.

As our next Front Office Manager, you will:

• Handles all guest or owner complaints immediately in a friendly manner  •    Works with the General Manager to ensure a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all key stakeholders
• Maintain a strategic business perspective – be adventurous in seeking opportunities to build and retain owner and guest business within the Property
• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed to provide a consistent, high level of service for all guest contact
• Works operationally in the Front Office as dictated by trading patterns and when required
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Accountable to the General Manager for the productivity of the department, within the budgetary guidelines
• Recommends and implement strategies to improve guest comfort
• Prepares schedules for renovation of guest rooms, in conjunction with Housekeeping and Maintenance Managers as required
• Encourage and foster an environment of open communication and efficiency between the guest services department and other departments
• Work closely with the Housekeeping Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Be aware and enforce the Privacy Act with respect to all guests 
• Participate in scheduled training and development programs provided by the Property to improve self and department standard

As our next Housekeeping Manager, you will:

• Plan and coordinate all work activities in the Housekeeping department ensuring all tasks are completed at or above the required standard and within specified timeframes
• Accountable to the General Manager and Operational Housekeeping Manager for the productivity of the department, within the budgetary guidelines
• Carry out regular inspections of all areas of the property in conjunction with the Maintenance Manager to ensure that all facilities are being cleaned and maintained according to Health and Safety standards
• Ensure that the department is prepared for any changes in business levels.
• Maintain the appearance and cleanliness guest rooms and Property grounds, ensuring maximum guest comfort at all times
• Work closely with the Rooms Division Manager / Front Office Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Liaises with outside contractors with regard to laundry and cleaning material services
• Order and control all Housekeeping inventory, including chemicals, linen and supplies
• Prepares schedules for renovation of guest rooms, in conjunction with Front Office and Maintenance Managers as required
• Communicate with all departments to ensure that the Housekeeping department‘s activities are understood and executed
• Assists in the yearly preparation of the budget as required
• Prepares accurate weekly, monthly and yearly reports as required
• Recommends and implement strategies to improve guest comfort
• Participate in scheduled training and development programs provided by the Accor Acedemie / Property to improve self and department standards, and attend departmental meetings as required
• Assist guests with all enquiries handle complaints and provide accurate information to guests about Property facilities and services

We are seeking a motivated professional with a passion for service to join our Hotel Service Manager team. 

We have a number of different manager roles available including Night Manager, Assistant Manager, Front Office Manager, Operations Manager, and Housekeeping Manager.

We are hiring for multiple positions across Sydney, Melbourne, and Brisbane!

As our next Night Manager, you will:

• Provide support, leadership and guidance to the Front Office overnight team
• Coordinate the work flow of the front office night team to ensure that the front office is covered at all times, including meal breaks
• Provide passionate, knowledgeable and friendly service to external and internal guests at all times
• Completion of property specific night audit procedures
• Carry out floor checks, where possible
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Check guests in and out of the Property accurately and in a timely manner
• Greet all guests that come into contact with the Front Office department in a friendly manner, ensuring that the guest name is used at all times
• Answer all telephone calls within three rings in a professional manner according to brand standard
• Record guest comments for the information of the Head of Department
• Ensure accuracy and balancing of till and the department cash float  
• Prepare and distribute daily reports 
• Document all transactions and alterations to accounts
• Carry out transactions foreign currency accurately
• Collect payment of accounts and issue receipts accordingly
• Ensure all guest details are fully updated on PMS system to ensure Property information is correct
• Ensure guests who are not ALL members are briefed on features and benefits and signed up to the loyalty program   
• Ensure a thorough and clear handover of information to Team Members on the following shift in order to ensure continuity of service. Read all communication material at the commencement of each shift
• Ensure special requests are actioned appropriately and in a timely manner
• Maintain the cleanliness and the presentation of the front desk at all times
• Ensure effective communication between other departments and Management

As our next Assistant Manager, you will:

• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed to provide a consistent, high level of service for all guest contact
• Ensure that all company and department policies and procedures are understood by all Team Members and that they demonstrate their understanding through the performance of their duties
• Ensure effective communication of new or updated information regarding policies, rates or general Property information 
• Conduct departmental meetings to brief Team Members on activities and discuss any issues relevant to the shift. Attend or prepare meetings as and when required by Senior Management 
• Carry out all front office reception duties as required 
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Ensure all revenue for the day is accounted for with daily summary being completed to balance daily activity
• Assist in the preparation of Team Member rosters, ensuring that optimum number of Team Members is achieved within budgetary guidelines
• Assist in the recruitment and selection of Team Members for the department, when required
• Conducts timely Performance Development Appraisals for Front Office Team Members, when required  
• Organise skills training for Front Office Team Members in conjunction with the Human Resources 
• Implement strategies to increase the productivity and morale within the Department in conjunction with the Head of Department
• Ensure all operating equipment is in good working order, reporting any faults, repairs or cleaning needs to appropriate department
• Encourage and foster an environment of open communication and efficiency between the guest services department and other departments
• Be aware and enforce the Privacy Act with respect to all guests 
• Participate in scheduled training and development programs provided by the Property to improve self and department standard
• Ensure a thorough and clear handover of information to Supervisory Team Members on the following shift in order to ensure continuity of service

As our next Operations Manager, you will:

• Handles all guest or owner complaints immediately in a friendly manner  •    Assists the General Manager in ensuring a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all unit owners 
• Maintain a strategic business perspective – be adventurous in seeking opportunities to build and retain owner and guest business within the Property
• Ensures a smooth, efficient day-to-day operation of the Property.
• Assists the General Manager in the direction of the property services and operations, liaising with all Departments as required.
• Relief coverage for the General Manager in their absence.
• Provides essential feedback to the General Manager on the status of the property operations and the departments.
• Provides ongoing guidance, leadership and support to the General Manager, Heads of Department and Front Line team.  
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times.
• Deal effectively with guest complaints and feedback in an efficient and professional manner.
• Conducts regular Head of Department meetings to improve and maintain guest service standards and record minutes of these meetings. 
• Recommends and implements revenue strategies to improve guest comfort and ensure innovation of service levels are maintained.
• Encourage and foster an environment of open communication and efficiency between Departments and wider Shared Services teams to ensure overall financial success of the Property. 
• Ensures departments are ready for peak service periods and are staffed accordingly.
• Be conversant with all tiers of the rate structure.
• Liaison with Sales & Marketing to maximise sales opportunities by effective promotion, advertising and marketing.
• Cultivation and maintenance of a positive sales culture maximising up-selling and on-selling.

As our next Front Office Manager, you will:

• Handles all guest or owner complaints immediately in a friendly manner 
• Works with the General Manager to ensure a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all key stakeholders
• Maintain a strategic business perspective – be adventurous in seeking opportunities to build and retain owner and guest business within the Property
• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed to provide a consistent, high level of service for all guest contact
• Works operationally in the Front Office as dictated by trading patterns and when required
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Accountable to the General Manager for the productivity of the department, within the budgetary guidelines
• Recommends and implement strategies to improve guest comfort
• Prepares schedules for renovation of guest rooms, in conjunction with Housekeeping and Maintenance Managers as required
• Encourage and foster an environment of open communication and efficiency between the guest services department and other departments
• Work closely with the Housekeeping Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Be aware and enforce the Privacy Act with respect to all guests 
• Participate in scheduled training and development programs provided by the Property to improve self and department standard

As our next Housekeeping Manager, you will:

• Plan and coordinate all work activities in the Housekeeping department ensuring all tasks are completed at or above the required standard and within specified timeframes 
• Accountable to the General Manager and Operational Housekeeping Manager for the productivity of the department, within the budgetary guidelines
• Carry out regular inspections of all areas of the property in conjunction with the Maintenance Manager to ensure that all facilities are being cleaned and maintained according to Health and Safety standards
• Ensure that the department is prepared for any changes in business levels.
• Maintain the appearance and cleanliness guest rooms and Property grounds, ensuring maximum guest comfort at all times
• Work closely with the Rooms Division Manager / Front Office Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Liaises with outside contractors with regard to laundry and cleaning material services
• Order and control all Housekeeping inventory, including chemicals, linen and supplies
• Prepares schedules for renovation of guest rooms, in conjunction with Front Office and Maintenance Managers as required
• Communicate with all departments to ensure that the Housekeeping department‘s activities are understood and executed
• Assists in the yearly preparation of the budget as required
• Prepares accurate weekly, monthly and yearly reports as required
• Recommends and implement strategies to improve guest comfort
• Participate in scheduled training and development programs provided by the Accor Acedemie / Property to improve self and department standards, and attend departmental meetings as required

Assist guests with all enquiries handle complaints and provide accurate information to guests about Property facilities and services