Total 117 general manager job vacancies in Macquarie Park

What You’ll Do:
As the National Business Manager (AU), you’ll play a pivotal role in driving growth and innovation within the Australian market. Your key responsibilities will include:

• Category Leadership: Become the trusted Category Captain for protein snacking in the AU Grocery Channel. Use compelling insights to grow the category and deliver value for customers.
• Relationship Building: Develop trusted partnerships with major retail players like Foodstuffs and Woolworths, as well as our Sales and Distribution partners, to deliver win-win outcomes.
• P&L Management: Own revenue targets, manage trade investments, and ensure accurate forecasting to achieve market share goals.
• Innovation Leadership: Drive customer marketing and product innovation, leading best-in-class product launches tailored to our consumers.
• Strategic Planning: Develop and execute a robust three-year plan, supported by deep industry, category, and commercial analysis.

About this opportunity

The National Technical Manager forms part of the VPS operations team reporting to the national operations manager and supporting all sites in Australia as well as on request support for the sites in New Zealand.

Your key responsibilities will be to:

• Being the subject matter expert on maintenance processes.
• Being the expert on the MEX maintenance system.
• Monitoring and reporting on maintenance KPIs and taking action when KPIs are off track.
• Working with the sites to continually review and improve the maintenance schedule.
• Identification and optimisation of critical and non-critical spare parts for the VPS operations.
• Ensuring site stocktakes of spare parts are done on time and accurately.
• Ensure all sites spare parts are properly laid out with excellent 5S and control to a standard process.
• Management of the central spare parts including the shipping of critical parts to sites when needed, the re-order of these parts and charging to the relevant sites
• Training of site managers, supervisors and technicians
• Arranging all OEM regular service visits, including post-visit reviews and closing out of the actions arising.
• Supporting the sites with technical advice or coordination when they need help.  This includes outside of normal work hours.  
• Owner of the plant SCADA and PLC systems, developing expertise and optimising the use and performance of the system.

Your skills and experience

To be successful in this role, you’ll have:

• Experience in FMCG manufacturing environment in maintenance or line management.
• Strong numerical capability.
• Strong interpersonal skills and empathy to influence across the stakeholder group.
• Strong maintenance and engineering capability
• Strong on IT systems, in particular Excel and MEX (MEX can be learned on the job). 
• The ability to think logically and laterally will be supported with the VPS Operational Excellence problem solving process to get to solutions and implement them
• Focusing on facts and data is essential, as is working with others to find solutions.

Assistant Manager - Aberfoyle Hub Tavern

• $74,000 + Super + Bonus + Team Benefits 
• Positive team environment with a good work - life balance and mix of shifts 
• Amazing perks - check out our full benefits at the bottom of this ad

Aberfoyle Hub Tavern, or The Hub as it is affectionately known. We’ve been serving locals for years and continue to offer something for everyone.

Passion on tap, you can feel the energy 
We roll up our sleeves, get the job done, and have a laugh doing it. There’s a good buzz here!

Sound good? Read on.

This is a brilliant opportunity to become an Assistant Manager at the Aberfoyle Hub Tavern.

What you’ll do:

• Be a motivational and inspiring leader, develop and train the team to ensure an exceptional guest experience every time
• Manage the day to day operations of the Venue - open/close, back of house administration, recruiting team members, rostering and assisting guests
• Bring your passion for good food and creating moments that matter for our guests
• Be creative - develop and grow the business through your own initiatives

Who is ShiftCare?

ShiftCare is a fast-growing SaaS scale-up and its innovative software is a market leader that helps Australian & American disability support providers, in-home aged carers, and allied health professionals streamline the way they work by creating efficiencies in rostering, client management, and billing, enabling businesses to grow.

We are seeking a dynamic and experienced Customer Success Manager focused on onboarding to join our team. Our ideal candidate will engage and manage relationships with our customers, ensuring their satisfaction with our products and services, and driving retention and expansion of our customer base.

Responsibilities

• Product Mastery: Develop an in-depth understanding of our product and its features, and work closely with customers to help them maximise the value of our solution.
• Customer Relationships: Build and maintain strong relationships with our customers, acting as their primary point of contact for any questions, concerns, or issues that may arise.
• Onboarding Ownership: Take ownership of the customer onboarding process, collaborate closely with different stakeholders to understand requirements, and ensure a seamless onboarding experience for our customers.
• Customer Health Monitoring: Monitor customer health and engagement metrics, and develop and execute strategies to improve retention and reduce churn.
• Product Adoption: Drive adoption and usage of our product by providing guidance, training, and best practices to our customers.
• SLA Management: Ensure SLAs are met and workloads are managed across all allocated onboarding setups.
• Cross-Functional Collaboration: Build relationships with cross-functional teams (Operations, Engineering, Sales, Product, Marketing) to deliver the best experience for our clients and enhance the company's NPS.
• Customer Advocacy: Represent the voice of the customer to internal teams, providing feedback and insights to help drive product and service improvements.
• Upselling and Cross-Selling: Proactively identify opportunities to upsell and cross-sell our services.

Qualifications & Experience

• Education: Bachelor's degree in business, marketing, or a related field.
• Experience: 2+ years of experience in a customer success or professional, client-focused account servicing role, preferably within a SaaS business.
• Skills:
• Outstanding execution and product demonstration abilities.
• Strong communication and interpersonal skills, with the ability to build relationships with customers and internal stakeholders.
• Experience providing Zoom training sessions to customers with a broad range of technical aptitudes.
• Excellent problem-solving skills, with the ability to identify and resolve complex issues.
• Demonstrated ability to manage multiple projects and customers simultaneously.
• Technical Proficiency: Familiarity with customer success metrics, and the ability to analyse and interpret data to drive action.
• Software Experience: Experience with CRM and customer engagement software (e.g., HubSpot, Intercom, ChurnZero).
• Industry Knowledge: Previous experience working with timesheet, payroll, or accounting software is a bonus.
• Work Ethic: Ability to work independently and remotely, with a strong work ethic and time management skills.
• Industry Familiarity: Familiarity with our industry is a plus.

Key Competencies

• Customer-Centric Mindset: Always prioritising the needs and satisfaction of the customer.
• Strategic Thinking: Ability to see the bigger picture and contribute to the strategic direction of the customer success team.
• Proactive Approach: Taking initiative to anticipate customer needs and resolve potential issues before they escalate.
• Adaptability: Thriving in a fast-paced, dynamic environment with the ability to adapt to changing customer needs and priorities.

Why join Shiftcare?

We offer a competitive salary along with a dynamic and collaborative work environment including:

• Fast-track Growth:
• Experience quick career advancement in our growth-oriented environment, ensuring your potential is recognised and rewarded.
• Job Security:
• Rest easy with stable ownership and meticulous team growth management, building your career on a foundation of stability and forward-thinking.
• Floating Public Holidays:
• Enjoy flexibility to celebrate preferred holidays or personal events with floating public holidays.
• Employee Discount Marketplace:
• Access a wide range of discounted products and services, enhancing your ability to save money and enjoy preferred items.

At Shiftcare, we prioritise creating a workplace where employees can thrive both professionally and personally.

Ready to redefine your career? Join ShiftCare and be part of a revolution in care delivery.

Apply now and be the driving force behind our continued success!

As the Assistant Restaurant Manager, you’ll be responsible for supporting the daily management of the restaurant. You will be leading the team through busy service periods, crew training, proactively improving guest experience, and supporting inventory and financial management as required.

We appreciate experience comes in many shapes and sizes, what we mean specifically is:

• Experience leading a team within a busy, high volume hospitality environment
• Experience delivering exceptional customer service
• Exceptional communication skills
• Passion for inspiring, leading and developing your team

Benefits

We’re incredibly proud of our amazing people and always have each other’s backs. Whether you’re working in restaurant, at our Hola Central head office or as one of our partners, we are so passionate about living our values every single day.

These are just some of the benefits that come with working at GYG:

• Exceptional company culture
• Career growth – Australia and internationally
• Opportunity to become a franchisee
• Quarterly bonus scheme
• Free uniform

At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. Since we opened our first restaurant in 2006, we’ve been OBSESSED with food, bringing the incredible energy of Mexican culture to Australians across the country during breakfast, lunch and dinner, committed to serving the freshest fast food with the best local ingredients.

Ready to join the family? Apply now to start the conversation.

Start your leadership journey with ALDI! From driving sales, to serving customers and supervising staff, our Duty Managers always lead from the front.

Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers.

The specifics? Here's what you’ll be doing:

• Opening and closing the store and supervising shifts
• Offering feedback to the team that's clear, constructive, and inspiring
• Assisting in training and onboarding team members
• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Keeping a keen lookout for any incidents or hazards to keep everyone safe

About the Role! 

Pullman & Mercure Melbourne Albert Parkare looking for an experienced, enthusiastic and proactive Assistant Manager with experience working within a large operation that can take this landmark hotel to the next level, to join the Front Office team at Pullman & Mercure Melbourne Albert Park.

Reporting to the Front Office Manager, you will: 

• Assist the Front Office Manager with all aspects of departmental operations, making business decisions that will exceed service expectations for our guests and staff. 
• Assist in developing, implementing and maintaining procedures for the Front Office department and fostering a focus on guest engagement.
• Assist with the management of the team including training and development, ensuring the team’s success.
• Responsibility for the health and safety of all patrons, guests and staff members.
• Manage departmental staffing levels ensuring maximum productivity for the Front Office team.
• Build and establish strong relationships with existing and new guests, promoting and empowering the Front Office team for success. 

Assistant Manager - Plough Hotel

• $74,000 Base + Super + Team Discounts + Bonus
• Rotational Rosters - Mornings, Mids & Nights
• Amazing perks - check out our full benefits at the bottom of this ad

North of Melbourne's CBD, the Plough Hotel is a local destination for families and friends to come together and soak in the atmosphere.  

Everyone’s welcome, come as you are
Whoever you are, whatever your title, we’re all on the same level!

Sound good? Read on.

This is a brilliant opportunity to become an Assistant Manager at the Plough Inn.

What you’ll do:

• Be a motivational and inspiring leader, develop and train the team to ensure an exceptional guest experience every time
• Manage the day to day operations of the Venue - open/close, back of house administration, recruiting team members, rostering and assisting guests
• Bring your passion for good food and creating moments that matter for our guests
• Be creative - develop and grow the business through your own initiatives

Assistant Manager - Carlyle Hotel

• Potential for Growth within the business
• Rotational Rosters - Mornings, Mids & Nights
• Amazing perks - check out our full benefits at the bottom of this ad

The Carlyle Hotel is located north of Hobart in Derwent Park, near the Prince of Wales Bay and the Derwent River. We offer a relaxed and friendly environment with dining and entertainment for locals and visitors to enjoy.

Write your story, leave your mark
From being a real part of the community, to career defining ideas. Make your mark here!

Sound good? Read on.

This is a brilliant opportunity to become as Manager at the Carlyle Hotel.

What you’ll do:

• Be a motivational and inspiring leader, develop and train the team to ensure an exceptional guest experience every time
• Manage the day to day operations of the Venue - open/close, back of house administration, recruiting team members, rostering and assisting guests
• Bring your passion for good food and creating moments that matter for our guests
• Be creative - develop and grow the business through your own initiatives

Assistant Manager - Holland Park Hotel

• $74,000 base salary + Super + Half yearly bonus
• Career and training opportunities - your development is important to us 
• Exclusive discounts and benefits - check out our benefits at the bottom of this ad

Join our friendly team at the Holland Park Hotel, located in a vibrant and welcoming community. We're all about great service, fantastic customers, and a positive work environment. Sitting on Logan Road in Holland Park, south of Brisbane, the Holland Park Hotel has been serving locals and visitors for years.

There's places to go, so dream big

We're part of a big group that caters for big dreams.  You can go places within ALH and beyond!

Sound good? Read on.

This is a brilliant opportunity to be an Assistant Manager at Holland Park Hotel!

What you’ll do:

• Be a motivational and inspiring leader, develop and train the team to ensure an exceptional guest experience every time
• Manage the day to day operations of the Venue - open/close, back of house administration, recruiting team members, rostering and assisting guests
• Bring your passion for good food and creating moments that matter for our guests
• Be creative - develop and grow the business through your own initiatives

The Senior Manager NTSU (National Technical Support Unit) is accountable for the delivery of the NTSU strategy, in line with the Charter and responsible for leading the National Training Group on behalf of the Roadside Assistance Strategic Operations (RASO) Group. RASO is a group of all the national motoring clubs around Australia eg. RACV, NRMA, RACQ, RAA.  

The position reports into the NRMA and demands a high level of strategic, commercial and people leadership skills, as well as influencing capability, attention to detail and a desire to drive continuous improvement through research and development programs.  

Within this context, the Senior Manager NTSU will manage a team of three, foster strong relationship across market leading vehicle OEM’s and other key bodies across the Automotive Industry, with a mandate to ensure that Roadside Patrols and Towing have access to the latest technical information. 
 

What You'll Bring 

• Leadership, ability to coach/mentor and develop, lead multiple insource/outsource teams, manage performance and achieve goals. Training experience beneficial but not essential 
• Pragmatic in approach to activity and delivers real world solutions 
• Tertiary qualifications in management, business, finance or a related discipline 
• Resilient by nature and ability to effectively lead through a transformational landscape  
• Extensive experience in senior management within a customer service environment 
• Business/commercial acumen combined with highly developed financial and business skills 
• Exceptional and accurate data analytical skills combined with the ability to think strategically 
• Excellent interpersonal skills to work with executives, resolve differences and facilitate decision making 
• A strategic thinker, with high level communication skills 

What's in it for you? 

At the NRMA we aren’t just about discounts (although you do get these). We know everyone leads unique lives, and it’s about those things that add up to make life both at work and outside of work just right for you. 
  

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities 
• Travel discounts on car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 
• Discounts on all NRMA insurance products including car, home & travel 

At the NRMA, inclusion and diversity are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. It fuels our innovation, promotes flexible ways of working and connects us closer to our members and the communities we serve. 

If this sounds like what you have been looking for and you’re ready to really make a difference, we are waiting to hear from you!