Total 26 Manager front desk officer job vacancies in ge au qld paget 25 john vella drive

With properties in some of Australia?s most iconic locations, NRMA Parks & Resorts provide accommodation that suits every budget and style ? from campsites to luxury resorts. From Tropical North Queensland to the remote Tasmanian wilderness, we connect holidaymakers with incredible natural destinations that offer more than a change of scenery. 
Owned by the NRMA Group, we have a large team across our holiday parks, resorts and support office who love what they do, all working together to make holiday magic. Because creating unforgettable holidays is not just our job ? it?s in our nature. 
In September , NRMA Parks and Resorts will open Turtle Sands, a new nature resort on the shores of the globally significant Mon Repos turtle nesting beach near Bundaberg, Queensland. The property will be the only place on Australia?s mainland where you can stay metres from one of nature?s most incredible experiences: turtles ... Click here to view more detail / apply for Guest Service Manager (Front Office/Duty Manager)

With properties in some of Australia?s most iconic locations, NRMA Parks & Resorts provide accommodation that suits every budget and style ? from campsites to luxury resorts. From Tropical North Queensland to the remote Tasmanian wilderness, we connect holidaymakers with incredible natural destinations that offer more than a change of scenery. 
Owned by the NRMA Group, we have a large team across our holiday parks, resorts and support office who love what they do, all working together to make holiday magic. Because creating unforgettable holidays is not just our job ? it?s in our nature. 
In September , NRMA Parks and Resorts will open Turtle Sands, a new nature resort on the shores of the globally significant Mon Repos turtle nesting beach near Bundaberg, Queensland. The property will be the only place on Australia?s mainland where you can stay metres from one of nature?s most incredible experiences: turtles ... Click here to view more detail / apply for Guest Service Manager (Front Office/Duty Manager)

BreakFree Grand Pacific Resort is located on the picture perfect beachfront of Caloundra, with a range of one, two and three bedroom apartments and resort style pool it is a busy favourite for travellers seeking a leisurely break. There is plenty to keep you occupied during your down time. Visit one of the many shops, cafs or restaurants overlooking Pumicestone Passage or soak up the sun and surf across a range of the Sunshine Coasts finest beaches.





Purpose
As the  Front Office Manager , your role extends beyond simply overseeing front-of-house operations. Your mission is to foster team unity, and ensure the creation of unforgettable experiences for every guest.
This is a fixed-term role lasting 8-9 months. 
Primary Responsibilities

Confidence in communicating with guests and colleagues to ensure cohesive collaboration
Conquer challenges alongside guests, transforming

... Click here to view more detail / apply for Front Office Manager

Sitting under the story bridge in its prime river front location. Greca is Greek taverna serving the thriving Howard Smith Wharves community. The guest experience is the heart of what we do so we are looking for people who are committed to providing great service and hospitality and the ability to lead people to give the same.
At Greca we are building a restaurant environment that gives guests a great time delivering quality products that make us a market leader in the industry.

We are looking for an experienced Front of House Manager to undertake the following duties:
- Manage the ordering process for food and beverage ingredients
- Participate in regular stock-takes and maintenance of ordering systems
- Provide creative input in our food and beverage program to develop new products and train staff in their execution
- Enforce health and safety standards throughout the venue
- Recruit and Select front of house staff members, and ensure appropriate training is delivered
- Provide a superior guest experience by ensuring a high level of guest satisfaction
- Manage the end to end reservation experience from small groups to large scale private events to the highest standard

We will offer:
- Roster flexibility and a focus on work-life balance.
- An open management culture that is based on respect.
- Management training to help you develop and grow into a future industry leader.
- Competitive pay

Requirements:
- A Diploma in Hospitality or at least 3 years in management/ supervising roles in Hospitality
- Has great knowledge and a deep passion for our industry.
- Experience in planning and organising special events and occasions
- Experience in hatted restaurants environment preferred but not essential

Salary: $71,312-75,000 per annum plus 11.5% super

We are seeking a motivated professional with a passion for service to join our Hotel Service Manager team.

We have a number of different manager roles available including Night Manager, Assistant Manager, Front Office Manager, Operations Manager, and Housekeeping Manager.

We are hiring for multiple positions across regional Australian locations outside of Sydney, Melbourne, and Brisbane.

As our next Night Manager, you will:
• Provide support, leadership and guidance to the Front Office overnight team
• Coordinate the work flow of the front office night team to ensure that the front office is covered at all times, including meal breaks
• Completion of property specific night audit procedures
• Carry out floor checks, where possible
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Check guests in and out of the Property accurately and in a timely manner
• Answer all telephone calls within three rings in a professional manner according to brand standard
• Record guest comments for the information of the Head of Department
• Ensure accuracy and balancing of till and the department cash float
• Prepare and distribute daily reports
• Document all transactions and alterations to accounts
• Carry out transactions foreign currency accurately
• Collect payment of accounts and issue receipts accordingly
• Ensure all guest details are fully updated on PMS system to ensure Property information is correct
• Ensure guests who are not ALL members are briefed on features and benefits and signed up to the loyalty program
• Ensure a thorough and clear handover of information to Team Members on the following shift in order to ensure continuity of service.

As our next Assistant Manager, you will:
• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed
• Ensure that all company and department policies and procedures are understood by all Team Members
• Ensure effective communication of new or updated information regarding policies, rates or general Property information
• Conduct departmental meetings to brief Team Members on activities and discuss any issues relevant to the shift.
• Carry out all front office reception duties as required
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Ensure all revenue for the day is accounted for with daily summary being completed to balance daily activity
• Assist in the preparation of Team Member rosters, ensuring that optimum number of Team Members is achieved within budget
• Assist in the recruitment and selection of Team Members for the department, when required
• Conducts timely Performance Development Appraisals for Front Office Team Members
• Organise skills training for Front Office Team Members in conjunction with the Human Resources
• Implement strategies to increase the productivity and morale within the Department in conjunction with the Head of Department
• Ensure a thorough and clear handover of information to Supervisory Team Members on the following shift

As our next Operations Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Assists the General Manager in ensuring a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all unit owners
• Maintain a strategic business perspective
• Ensures a smooth, efficient day-to-day operation of the Property.
• Assists the General Manager in the direction of the property services and operations, liaising with all Departments as required.
• Relief coverage for the General Manager in their absence.
• Provides essential feedback to the General Manager on the status of the property operations and the departments.
• Provides ongoing guidance, leadership and support to the General Manager, Heads of Department and Front Line team.
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times.
• Deal effectively with guest complaints and feedback in an efficient and professional manner.
• Conducts regular Head of Department meetings to improve and maintain guest service standards and record minutes of these meetings.
• Recommends and implements revenue strategies to improve guest comfort and ensure innovation of service levels are maintained.
• Ensures departments are ready for peak service periods and are staffed accordingly.
• Be conversant with all tiers of the rate structure.
• Liaison with Sales & Marketing to maximise sales opportunities by effective promotion, advertising and marketing.
• Cultivation and maintenance of a positive sales culture maximising up-selling and on-selling.

As our next Front Office Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Works with the General Manager to ensure a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all key stakeholders
• Maintain a strategic business perspective
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Accountable to the General Manager for the productivity of the department, within the budgetary guidelines
• Recommends and implement strategies to improve guest comfort
• Prepares schedules for renovation of guest rooms, in conjunction with Housekeeping and Maintenance Managers as required
• Work closely with the Housekeeping Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Be aware and enforce the Privacy Act with respect to all guests

As our next Housekeeping Manager, you will:
• Plan and coordinate all work activities in the Housekeeping department ensuring all tasks are completed at or above the required standard and within specified timeframes
• Accountable to the General Manager and Operational Housekeeping Manager for the productivity of the department, within the budgetary guidelines
• Carry out regular inspections of all areas of the property in conjunction with the Maintenance Manager to ensure that all facilities are being cleaned and maintained according to Health and Safety standards
• Ensure that the department is prepared for any changes in business levels.
• Maintain the appearance and cleanliness guest rooms and Property grounds, ensuring maximum guest comfort at all times
• Work closely with the Rooms Division Manager / Front Office Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
Liaises with outside contractors with regard to laundry and cleaning material services
• Order and control all Housekeeping inventory, including chemicals, linen and supplies
• Prepares schedules for renovation of guest rooms, in conjunction with Front Office and Maintenance Managers as required

What we are looking for:
• A vibrant, and outgoing personality in order to engage with guests and ensure they have a memorable stay
• The ability to maintain a high level of personal presentation as an ambassador for the hotel at all times
• The flexibility to work shifts including early mornings, evenings and weekends
• A person with proven leadership experience within a hotel environment
• Knowledge of Sihot PMS advantageous

Assistant & Night Manager Annual Base Salary: $73,359.00 - $77,000.00 ???????(gross)
FOM, Operations & Housekeeping Manager Annual Base Salary Range - $73,359.00 - $85,000

Unleash Your Leadership at TGI Fridays Australia!
Aloha, future Friday enthusiasts! Are you ready to lead from the front in a premium oceanfront paradise right in the heart of Surfers Paradise? TGI Fridays Australia is on the lookout for an extraordinary individual to join our family. Get ready to be part of a global sensation that started shaking things up in in the bustling streets of New York. At TGI Fridays, we're not just a restaurant, we're a legacy of innovation and doing things differently!
Why TGI Fridays?
Beachfront Bliss: Picture yourself leading in an iconic venue with the surf just a stone's throw away. It doesn't get more epic than this!
Thriving Brand: Join us during an exciting growth phase as we expand and conquer new horizons.
Legacy of Innovation: TGI Fridays was born from a history of being bold ... Click here to view more detail / apply for Senior Venue Manager- Ocean front location

The Company:
A renowned boutique hotel group with 21 sites across the country. This is a group that values and empowers their teams to grow and develop in their business. They have a strong reputation for exceptional customer service that they believe comes from investing in their employees and creating a culture of positivity that fosters career development. The company is rapidly expanding, with multiple new sites already in development and a goal to operate 80 hotels within the next 5 years. It truly is the best time to be joining this fantastic group.
The Role:
As the Front Office or Guest Services Duty Manager, you will be the first point of contact for guests and be integral to creating a memorable and lasting customer experience. You should have strong Front Office or Reception experience and proven skills in an administration environment. Leadership experience for teams of ... Click here to view more detail / apply for Front Office / Guest Services Duty Manager

16th August,
Project Officer Parish Leadership   About Archdiocese of Brisbane The Archdiocese of Brisbane is a dynamic Catholic community in Southeast Queensland. Led by Archbishop Mark Coleridge, we support 50,000 regular mass goers across our worshipping communities, 77,000 students across our schools and 120,000 people across our support services. About the Role Evangelisation Brisbane, the Archdiocesan agency dedicated to the mission of the Church, is seeking a dynamic and visionary leader to join our Parish Leadership team. Our mission is to work with, inspire, and empower parishes and communities to encounter Jesus and live the joy of the Gospel, drawing strongly from Pope Francis' Evangelii Gaudium . As a key member of our Parish Leadership team, you will play a pivotal role in helping parishes grow as vibrant missionary communities. Role Objectives This leadership role has three core objectives:

Collaborate with parishes seeking to develop

... Click here to view more detail / apply for Project Officer, Parish Leadership

16th August,
Project Officer Parish Leadership   About Archdiocese of Brisbane The Archdiocese of Brisbane is a dynamic Catholic community in Southeast Queensland. Led by Archbishop Mark Coleridge, we support 50,000 regular mass goers across our worshipping communities, 77,000 students across our schools and 120,000 people across our support services. About the Role Evangelisation Brisbane, the Archdiocesan agency dedicated to the mission of the Church, is seeking a dynamic and visionary leader to join our Parish Leadership team. Our mission is to work with, inspire, and empower parishes and communities to encounter Jesus and live the joy of the Gospel, drawing strongly from Pope Francis' Evangelii Gaudium . As a key member of our Parish Leadership team, you will play a pivotal role in helping parishes grow as vibrant missionary communities. Role Objectives This leadership role has three core objectives:

Collaborate with parishes seeking to develop

... Click here to view more detail / apply for Project Officer, Parish Leadership

Unleash Your Leadership at TGI Fridays Australia!
Aloha, future Friday enthusiasts! Are you ready to lead from the front in a premium oceanfront paradise right in the heart of Surfers Paradise? TGI Fridays Australia is on the lookout for an extraordinary individual to join our family. Get ready to be part of a global sensation that started shaking things up in in the bustling streets of New York. At TGI Fridays, we're not just a restaurant, we're a legacy of innovation and doing things differently!
Why TGI Fridays?
Beachfront Bliss: Picture yourself leading in an iconic venue with the surf just a stone's throw away. It doesn't get more epic than this!
Thriving Brand: Join us during an exciting growth phase as we expand and conquer new horizons.
Legacy of Innovation: TGI Fridays was born from a history of being bold ... Click here to view more detail / apply for Senior Venue Manager- Ocean front location

We are seeking a motivated professional with a passion for service to join our Hotel Service Manager team.

We have a number of different manager roles available including Night Manager, Assistant Manager, Front Office Manager, Operations Manager, and Housekeeping Manager.

We are hiring for multiple positions across regional Australian locations outside of Sydney, Melbourne, and Brisbane.

As our next Night Manager, you will:
• Provide support, leadership and guidance to the Front Office overnight team
• Coordinate the work flow of the front office night team to ensure that the front office is covered at all times, including meal breaks
• Completion of property specific night audit procedures
• Carry out floor checks, where possible
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Check guests in and out of the Property accurately and in a timely manner
• Answer all telephone calls within three rings in a professional manner according to brand standard
• Record guest comments for the information of the Head of Department
• Ensure accuracy and balancing of till and the department cash float
• Prepare and distribute daily reports
• Document all transactions and alterations to accounts
• Carry out transactions foreign currency accurately
• Collect payment of accounts and issue receipts accordingly
• Ensure all guest details are fully updated on PMS system to ensure Property information is correct
• Ensure guests who are not ALL members are briefed on features and benefits and signed up to the loyalty program
• Ensure a thorough and clear handover of information to Team Members on the following shift in order to ensure continuity of service.

As our next Assistant Manager, you will:
• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed
• Ensure that all company and department policies and procedures are understood by all Team Members
• Ensure effective communication of new or updated information regarding policies, rates or general Property information
• Conduct departmental meetings to brief Team Members on activities and discuss any issues relevant to the shift.
• Carry out all front office reception duties as required
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Ensure all revenue for the day is accounted for with daily summary being completed to balance daily activity
• Assist in the preparation of Team Member rosters, ensuring that optimum number of Team Members is achieved within budget
• Assist in the recruitment and selection of Team Members for the department, when required
• Conducts timely Performance Development Appraisals for Front Office Team Members
• Organise skills training for Front Office Team Members in conjunction with the Human Resources
• Implement strategies to increase the productivity and morale within the Department in conjunction with the Head of Department
• Ensure a thorough and clear handover of information to Supervisory Team Members on the following shift

As our next Operations Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Assists the General Manager in ensuring a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all unit owners
• Maintain a strategic business perspective
• Ensures a smooth, efficient day-to-day operation of the Property.
• Assists the General Manager in the direction of the property services and operations, liaising with all Departments as required.
• Relief coverage for the General Manager in their absence.
• Provides essential feedback to the General Manager on the status of the property operations and the departments.
• Provides ongoing guidance, leadership and support to the General Manager, Heads of Department and Front Line team.
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times.
• Deal effectively with guest complaints and feedback in an efficient and professional manner.
• Conducts regular Head of Department meetings to improve and maintain guest service standards and record minutes of these meetings.
• Recommends and implements revenue strategies to improve guest comfort and ensure innovation of service levels are maintained.
• Ensures departments are ready for peak service periods and are staffed accordingly.
• Be conversant with all tiers of the rate structure.
• Liaison with Sales & Marketing to maximise sales opportunities by effective promotion, advertising and marketing.
• Cultivation and maintenance of a positive sales culture maximising up-selling and on-selling.

As our next Front Office Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Works with the General Manager to ensure a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all key stakeholders
• Maintain a strategic business perspective
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Accountable to the General Manager for the productivity of the department, within the budgetary guidelines
• Recommends and implement strategies to improve guest comfort
• Prepares schedules for renovation of guest rooms, in conjunction with Housekeeping and Maintenance Managers as required
• Work closely with the Housekeeping Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Be aware and enforce the Privacy Act with respect to all guests

As our next Housekeeping Manager, you will:
• Plan and coordinate all work activities in the Housekeeping department ensuring all tasks are completed at or above the required standard and within specified timeframes
• Accountable to the General Manager and Operational Housekeeping Manager for the productivity of the department, within the budgetary guidelines
• Carry out regular inspections of all areas of the property in conjunction with the Maintenance Manager to ensure that all facilities are being cleaned and maintained according to Health and Safety standards
• Ensure that the department is prepared for any changes in business levels.
• Maintain the appearance and cleanliness guest rooms and Property grounds, ensuring maximum guest comfort at all times
• Work closely with the Rooms Division Manager / Front Office Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
Liaises with outside contractors with regard to laundry and cleaning material services
• Order and control all Housekeeping inventory, including chemicals, linen and supplies
• Prepares schedules for renovation of guest rooms, in conjunction with Front Office and Maintenance Managers as required

What we are looking for:
• A vibrant, and outgoing personality in order to engage with guests and ensure they have a memorable stay
• The ability to maintain a high level of personal presentation as an ambassador for the hotel at all times
• The flexibility to work shifts including early mornings, evenings and weekends
• A person with proven leadership experience within a hotel environment
• Knowledge of Sihot PMS advantageous

Assistant & Night Manager Annual Base Salary: $70,696.25 (gross)
FOM, Operations Manager, Housekeeping Manager Annual Base Salary Range - $70,696.25 - $85,000.00 (gross) ba

Interested









Senior Venue Manager- Ocean front location


Surfers Paradise / Full Time


Unleash Your Leadership at TGI Fridays Australia! Aloha, future Friday enthusiasts! Are you ready to lead from the front in a premium oceanfront paradise right in the heart of Surfers Paradise? TGI Fridays Australia is on the lookout for an extraordinary individual to join our family. Get ready to be part of a global sensation that started shaking things up in 1965 in the bustling streets of New York. At TGI Fridays, we're not just a restaurant, we're a legacy of innovation and doing things differently! Why TGI Fridays? Beachfront Bliss: Picture yourself leading in an iconic venue with the surf just a stone's throw away. It doesn't get more epic than this! Thriving Brand: Join us






... Click here to view more detail / apply for Senior Venue Manager- Ocean front location

With properties in some of Australia?s most iconic locations, NRMA Parks & Resorts provide accommodation that suits every budget and style ? from campsites to luxury resorts. From Tropical North Queensland to the remote Tasmanian wilderness, we connect holidaymakers with incredible natural destinations that offer more than a change of scenery. 
Owned by the NRMA Group, we have a large team across our holiday parks, resorts and support office who love what they do, all working together to make holiday magic. Because creating unforgettable holidays is not just our job ? it?s in our nature. 
In September 2024, NRMA Parks and Resorts will open Turtle Sands, a new nature resort on the shores of the globally significant Mon Repos turtle nesting beach near Bundaberg, Queensland. The property will be the only place on Australia?s mainland where you can stay metres from one of nature?s most incredible experiences: turtles nesting and ... Click here to view more detail / apply for Guest Service Manager (Front Office/Duty Manager)

The Role
An opportunity has become available for an Administration Officer (Head to Health Kids ? Better Care Together) to join Gold Coast Health (GCH) where the focus of our 12 000-strong team is on providing world-class health care to people living in the Gold Coast, and northern New South Wales region of Australia.
You will

Provide effective and co-operative communications by responding appropriately to customer enquiries at reception and/or within the work area
Accurately enter data into various systems including inputting patient information into Hospital Based Computer Information System
Manage patient referrals, organise and book outpatient appointments where appropriate
Admit, discharge and transfer patients or consumers to and from the unit

About you
To be successful in this position you will require:

While not mandatory, the ability to work in a busy clinical environment would be

... Click here to view more detail / apply for Administration Officer (Head to Health Kids ? Better Care Together), Queensland Health

With properties in some of Australia?s most iconic locations, NRMA Parks & Resorts provide accommodation that suits every budget and style ? from campsites to luxury resorts. From Tropical North Queensland to the remote Tasmanian wilderness, we connect holidaymakers with incredible natural destinations that offer more than a change of scenery. 
Owned by the NRMA Group, we have a large team across our holiday parks, resorts and support office who love what they do, all working together to make holiday magic. Because creating unforgettable holidays is not just our job ? it?s in our nature. 
In September 2024, NRMA Parks and Resorts will open Turtle Sands, a new nature resort on the shores of the globally significant Mon Repos turtle nesting beach near Bundaberg, Queensland. The property will be the only place on Australia?s mainland where you can stay metres from one of nature?s most incredible experiences: turtles nesting and ... Click here to view more detail / apply for Guest Service Manager (Front Office/Duty Manager)

Interested
















Senior Venue Manager- Ocean front location


Surfers Paradise / Full Time


Unleash Your Leadership at TGI Fridays Australia!   Aloha, future Friday enthusiasts! Are you ready to lead from the front in a premium oceanfront paradise right in the heart of Surfers Paradise? TGI Fridays Australia is on the lookout for an extraordinary individual to join our family. Get ready to be part of a global sensation that started shaking things up in 1965 in the bustling streets of New York. At TGI Fridays, we're not just a restaurant, we're a legacy of innovation and doing things differently!   Why TGI Fridays? Beachfront Bliss: Picture yourself leading in an iconic venue with the surf just a stone's throw away. It doesn't get






... Click here to view more detail / apply for Senior Venue Manager- Ocean front location

Apply Now
















Front Office Duty Manager


Kingfisher Bay Resort, K'gari (Fraser Island)




 
The Opportunity
The Front Office team at Kingfisher Bay Resort is looking for an experienced Duty Manager to play a pivotal role in ensuring the smooth operation of our Front Office department. This is a full-time position offering a rotating roster that requires the successful candidate to live on the island. We are seeking someone who truly loves what they do, understands the importance of teamwork, is self-motivated and who thrives on providing excellent customer service. If that sounds like you then we cannot wait to interview you!
 
About the Role
The Front Office Duty Manager is responsible and accountable for overseeing our Front Office







... Click here to view more detail / apply for Front Office Duty Manager

Interested
















Senior Venue Manager- Ocean front location


Surfers Paradise / Full Time


Unleash Your Leadership at TGI Fridays Australia!   Aloha, future Friday enthusiasts! Are you ready to lead from the front in a premium oceanfront paradise right in the heart of Surfers Paradise? TGI Fridays Australia is on the lookout for an extraordinary individual to join our family. Get ready to be part of a global sensation that started shaking things up in 1965 in the bustling streets of New York. At TGI Fridays, we're not just a restaurant, we're a legacy of innovation and doing things differently!   Why TGI Fridays? Beachfront Bliss: Picture yourself leading in an iconic venue with the surf just a stone's throw away. It doesn't get






... Click here to view more detail / apply for Senior Venue Manager- Ocean front location

About us At Auto & General (A&G), we provide great products and services to safeguard our customers in their time of need. Our range of general insurance products protect customers on the road, at home and on holiday with various Car, Motorcycle, Home, Contents, Pet products as well as Roadside Assistance. Our culture of ‘high performance with high integrity’ underpins our values and the way we interact with our customers, the community and each other. We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer! If this sounds like you, apply today. Purpose of the Role The Service Desk Team Leader provides operational leadership in managing Team performance and the delivery of day-to-day frontline technology support services, as part of the reliable delivery of the technology systems and tools that underpin Auto & General’s business operations. Position Accountabilities…

Click here to view more detail / apply for Service Desk Team Leader

About the CompanyOur client is a complex and multi-faceted organisation with a number of high-profile brands. They are currently re-designing and centralising their credit function to the Brisbane CBD, which is creating the opportunity to build a new high-performance team! We have a number of vacancies at the Credit Officer and Team Leader levels, and you can expect to be part of a values-based culture, where all revenue goes back to being able to expand and improve health and care services. What’s in it for you? Experience a caring and supportive team environment led by an inspirational, empathetic and dynamic manager. Get hands-on training in up-to-date credit management techniques, with continuous learning opportunities. Manage your own credit portfolio – get to know your stakeholders and have genuine ownership and accountability. Enjoy two days working from home, and three days in a professional, well-appointed office, centrally located to public transport. Take advantage of generous salary packaging…

Click here to view more detail / apply for Credit Officer/Leader

26th March, 2024 Seeking someone with a passion for leadership who wants to see Catholic parishes become missionary centres of evangelisation. This position requires a self-motivated, relational strategist who has a personal commitment to the values, teachings and mission of the Catholic Church. They will have significant previous experience in working with leaders within a Church context, as well as experience in strategic planning. This position sits within the Archdiocesan Agency, Evangelisation Brisbane. Evangelisation Brisbane draws strongly from Pope Francis’ Evangelii Gaudium (Joy of the Gospel) and exists to work with, inspire and empower parishes and communities to encounter Jesus and live the joy of the Gospel.  Within Evangelisation Brisbane, the purpose of the Parish Leadership team is to provide the foundations parishes need to grow missionary disciples. This role has three primary objectives. Firstly, to identify and work with parishes seeking to engage in a strategic planning process to grow their parish and produce…

Click here to view more detail / apply for Project Officer, Parish Leadership

26th March, 2024 Seeking someone with a passion for leadership who wants to see Catholic parishes become missionary centres of evangelisation. This position requires a self-motivated, relational strategist who has a personal commitment to the values, teachings and mission of the Catholic Church. They will have significant previous experience in working with leaders within a Church context, as well as experience in strategic planning. This position sits within the Archdiocesan Agency, Evangelisation Brisbane. Evangelisation Brisbane draws strongly from Pope Francis’ Evangelii Gaudium (Joy of the Gospel) and exists to work with, inspire and empower parishes and communities to encounter Jesus and live the joy of the Gospel.  Within Evangelisation Brisbane, the purpose of the Parish Leadership team is to provide the foundations parishes need to grow missionary disciples. This role has three primary objectives. Firstly, to identify and work with parishes seeking to engage in a strategic planning process to grow their parish and produce…

Click here to view more detail / apply for Project Officer, Parish Leadership

We are seeking a motivated professional with a passion for service to join our Hotel Service Manager team.

We have a number of different manager roles available including Night Manager, Assistant Manager, Front Office Manager, Operations Manager, and Housekeeping Manager.

We are hiring for multiple positions across regional Australian locations outside of Sydney, Melbourne, and Brisbane.

As our next Night Manager, you will:
• Provide support, leadership and guidance to the Front Office overnight team
• Coordinate the work flow of the front office night team to ensure that the front office is covered at all times, including meal breaks
• Completion of property specific night audit procedures
• Carry out floor checks, where possible
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Check guests in and out of the Property accurately and in a timely manner
• Answer all telephone calls within three rings in a professional manner according to brand standard
• Record guest comments for the information of the Head of Department
• Ensure accuracy and balancing of till and the department cash float
• Prepare and distribute daily reports
• Document all transactions and alterations to accounts
• Carry out transactions foreign currency accurately
• Collect payment of accounts and issue receipts accordingly
• Ensure all guest details are fully updated on PMS system to ensure Property information is correct
• Ensure guests who are not ALL members are briefed on features and benefits and signed up to the loyalty program
• Ensure a thorough and clear handover of information to Team Members on the following shift in order to ensure continuity of service.

As our next Assistant Manager, you will:
• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed
• Ensure that all company and department policies and procedures are understood by all Team Members
• Ensure effective communication of new or updated information regarding policies, rates or general Property information
• Conduct departmental meetings to brief Team Members on activities and discuss any issues relevant to the shift.
• Carry out all front office reception duties as required
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Ensure all revenue for the day is accounted for with daily summary being completed to balance daily activity
• Assist in the preparation of Team Member rosters, ensuring that optimum number of Team Members is achieved within budget
• Assist in the recruitment and selection of Team Members for the department, when required
• Conducts timely Performance Development Appraisals for Front Office Team Members
• Organise skills training for Front Office Team Members in conjunction with the Human Resources
• Implement strategies to increase the productivity and morale within the Department in conjunction with the Head of Department
• Ensure a thorough and clear handover of information to Supervisory Team Members on the following shift

As our next Operations Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Assists the General Manager in ensuring a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all unit owners
• Maintain a strategic business perspective
• Ensures a smooth, efficient day-to-day operation of the Property.
• Assists the General Manager in the direction of the property services and operations, liaising with all Departments as required.
• Relief coverage for the General Manager in their absence.
• Provides essential feedback to the General Manager on the status of the property operations and the departments.
• Provides ongoing guidance, leadership and support to the General Manager, Heads of Department and Front Line team.
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times.
• Deal effectively with guest complaints and feedback in an efficient and professional manner.
• Conducts regular Head of Department meetings to improve and maintain guest service standards and record minutes of these meetings.
• Recommends and implements revenue strategies to improve guest comfort and ensure innovation of service levels are maintained.
• Ensures departments are ready for peak service periods and are staffed accordingly.
• Be conversant with all tiers of the rate structure.
• Liaison with Sales & Marketing to maximise sales opportunities by effective promotion, advertising and marketing.
• Cultivation and maintenance of a positive sales culture maximising up-selling and on-selling.

As our next Front Office Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Works with the General Manager to ensure a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all key stakeholders
• Maintain a strategic business perspective
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Accountable to the General Manager for the productivity of the department, within the budgetary guidelines
• Recommends and implement strategies to improve guest comfort
• Prepares schedules for renovation of guest rooms, in conjunction with Housekeeping and Maintenance Managers as required
• Work closely with the Housekeeping Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Be aware and enforce the Privacy Act with respect to all guests

As our next Housekeeping Manager, you will:
• Plan and coordinate all work activities in the Housekeeping department ensuring all tasks are completed at or above the required standard and within specified timeframes
• Accountable to the General Manager and Operational Housekeeping Manager for the productivity of the department, within the budgetary guidelines
• Carry out regular inspections of all areas of the property in conjunction with the Maintenance Manager to ensure that all facilities are being cleaned and maintained according to Health and Safety standards
• Ensure that the department is prepared for any changes in business levels.
• Maintain the appearance and cleanliness guest rooms and Property grounds, ensuring maximum guest comfort at all times
• Work closely with the Rooms Division Manager / Front Office Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
Liaises with outside contractors with regard to laundry and cleaning material services
• Order and control all Housekeeping inventory, including chemicals, linen and supplies
• Prepares schedules for renovation of guest rooms, in conjunction with Front Office and Maintenance Managers as required

What we are looking for:
• A vibrant, and outgoing personality in order to engage with guests and ensure they have a memorable stay
• The ability to maintain a high level of personal presentation as an ambassador for the hotel at all times
• The flexibility to work shifts including early mornings, evenings and weekends
• A person with proven leadership experience within a hotel environment
• Knowledge of Sihot PMS advantageous

Assistant & Night Manager Annual Base Salary: $70,696.25 (gross)
FOM, Operations Manager, Housekeeping Manager Annual Base Salary Range - $70,696.25 - $85,000.00 (gross) ba

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