Total 782 customer service manager job vacancies in Australia

A team creating an innovative solution for managing partnership programs in the financial services sector is looking for a Senior Business Development Manager.

This product serves brokerage companies and platforms within the forex and cryptocurrency space, helping them effectively attract and retain clients through well-designed referral systems.

Headquartered in Dubai, the company also has a presence in key cities: Hong Kong, Kyiv, Tallinn, London, Limassol, Yerevan, Tbilisi, and Mauritius. With clients in over 40 countries, the company serves more than 500 global clients. The company focuses on understanding client needs and industry trends, applying advanced technologies to ensure its solution remains one of the most competitive on the market.

If you’re eager to join an ambitious team building high-tech solutions and refining partnership mechanics in the financial sector, this opportunity could be perfect for you!

The position is only available for the candidates who are located in Australia.

Responsibilities:

• Identify and attract new institutional clients through cold calling, networking, and existing contacts
• Close deals with institutional clients, ensuring quick onboarding and revenue generation
• Build a pipeline of qualified leads and engage with potential clients in the FX, metals, energy, indices, and crypto sectors
• Recruit and develop partnerships with Introducing Brokers (IBs), creating incentive and support programs
• Represent the company at conferences, trade shows, and other industry events to expand the professional network
• Monitor market trends, competitor activities, and regulatory changes to provide actionable insights
• Track sales activities, maintain detailed records in CRM tools, and prepare performance reports

• 5+ years of direct sales experience in the FX industry, specifically selling liquidity solutions to institutional clients

• Demonstrated success in closing large-scale deals and consistently exceeding sales targets
• Extensive experience in generating cold leads and converting them into long-term clients
• Deep understanding of FX liquidity provision, trading platforms, and market dynamics
• Strong existing network of institutional clients, including banks, hedge funds, and proprietary trading firms
• Proficiency in CRM software (SalesForce) and sales analytics tools
• English C1+
• Live in Australia for more than 5 years

• Competitive salary according to your experience and skills (the exact amount is discussed with the final candidate)

• Officially paid sick leave
• Paid vacation
• Performance-based bonuses and gifts (including Apple products)
• Performance (and salary) review - once a year
• Mentorship and growth opportunities within a strong team

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 16 brands spanning the country, connecting guests to the land, and to each other. Headquarters in Adelaide, Journey Beyond’s impressive tourism brands include iconic trains The Ghan, Indian Pacific, Great Southern and The Overland; premium small-group outback operator Outback Spirit; the historic Telegraph Station, barefoot luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Horizontal Falls Seaplane Adventure, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; and our tallest members, Melbourne Skydeck and Eureka 89.

Joining the Journey Beyond family, you will play an integral role in supporting our business as we continue to share special places and shape lasting memories for our guests.

About You

You are a dedicated and passionate professional with a strong background in Marine Safety and a thorough understanding of the Australian Maritime Safety Authority’s legislation (AMSA).

Your experience in safety management equips you with the skills necessary to effectively lead and uphold Safety Management System (SMS) standards in compliance with regulatory requirements. You possess excellent communication and interpersonal skills, enabling you to coach and educate team members at all levels, promoting a safety-focused culture across the organisation.

Your proactive approach and enthusiasm drive you to continually seek improvements and implement initiatives that enhance health, safety, and environmental (HSE) performance. You thrive in a dynamic environment, enjoying the challenge of leading investigations into incidents and providing well-informed briefings and decisions to key stakeholders.

With a high level of personal presentation and attention to detail, you are committed to achieving excellence in all aspects of your work. In addition to your technical qualifications, you are innovative and change-oriented, always looking for ways to enhance operational practices and foster a culture of continuous improvement. Your capability in planning and facilitating maritime safety, security, and WHS training, alongside your focus on health and wellbeing strategies, positions you as a pivotal leader within the marine division.

About The Role

As the Marine HSE Manager at Journey Beyond, you will be the cornerstone of our commitment to health, safety, and environmental excellence across our marine businesses. In this key position, you will be responsible for implementing and reviewing our comprehensive safety framework and HSE Strategic Plan, ensuring that all procedures and work practices align with relevant Australian Standards, safety legislative requirements, and corporate policies.

Your primary focus will include conducting regular Safety Audits across all marine operations within the Marine and Attraction and Dining Divisions, ensuring compliance and continuous improvement. You will play a vital role in updating Safety Management Systems (SMS) to reflect any amendments to Marine Order 504, providing critical oversight and guidance that helps drive a strong safety culture.

In addition to leading investigations into health, safety, and environmental incidents, you will coach and educate managers and team members, fostering a workplace environment that prioritises safety and proactive incident reporting. You will coordinate and facilitate meetings for the Marine Advisory Safety Committee and the Management Safety and Compliance Committee, ensuring timely and effective follow-through on actions determined during these meetings.

Your leadership will extend to working collaboratively with Business GMs to enhance staff capability through comprehensive training, emergency drills, and workplace inspections. You will also be instrumental in implementing health and wellbeing strategies, along with managing the operational HSE risk register to mitigate risks and advance safety performance.

This role offers you the opportunity to make a significant impact on the safety landscape of Journey Beyond, ensuring compliance and high standards of safety practices across our marine operations. Your expertise and proactive approach will be crucial in guiding our teams to achieve excellence in health, safety, and environmental management.

Ideally, you will be based in one of our larger Marine businesses in either Perth. WA or Airlie Beach, QLD, but we also welcome applications for our Corporate Office (Adelaide).

Frequent travel is required to our Marine locations

What We Offer

• Generous discounts on Journey Beyond travel and experiences
• Study Assistance Policy
• Employee Referral Policy
• Parental Leave program
• Purchased Leave policy
• Private Health discounts
• Employee Assistance Program
• Discounts on Journey Beyond merchandise
• Flexible working environment

How to Apply

If you are passionate about marine safety and environmental stewardship and possess the skills and qualifications outlined above, we invite you to apply for the Marine HSE Manager position at Journey Beyond.

Please send us your resume and cover letter outlining your relevant experience.

Join us in ensuring a safe and environmentally responsible marine experience for all our customers and staff at Journey Beyond. We look forward to your application!

Apply now. Join us!

Successful candidates are required to provide a current National Police Clearance.

A pre-employment medical may be required as part of the recruitment process.

Ready to take the next step in your retail leadership career? As an Assistant Store Manager at ALDI, take charge of daily operations, driving sales, and inspiring your team to be their best.

As a member of the leadership team in store, you support the Store Manager in all areas of running a multi-million-dollar business. From motivating team members to rostering and reporting, you’ll be part of an exceptional team that delivers extraordinarily efficient service to our customers.

As an Assistant Store Manager you’ll:

• Help to develop the next generation of leaders in our stores by training and coaching team members to be their best
• Keep your store looking top-notch, upholding the highest standards of safety and cleanliness
• Manage our stock, keeping an eye on inventory, and minimising losses
• Work alongside your team on registers, filling shelves and merchandising special buys
• Identify opportunities for improvement - we love a good idea!
• Ensure our stores run smoothly, helping to keep our customers Australia’s most satisfied . There’s nothing like the satisfaction of a job well done!
• Step up and run the store whilst the Store Manager is on leave.

Ready to take the next step in your retail leadership career? As an Assistant Store Manager at ALDI, take charge of daily operations, driving sales, and inspiring your team to be their best.

As a member of the leadership team in store, you support the Store Manager in all areas of running a multi-million-dollar business. From motivating team members to rostering and reporting, you’ll be part of an exceptional team that delivers extraordinarily efficient service to our customers.

As an Assistant Store Manager you’ll:

• Help to develop the next generation of leaders in our stores by training and coaching team members to be their best
• Keep your store looking top-notch, upholding the highest standards of safety and cleanliness
• Manage our stock, keeping an eye on inventory, and minimising losses
• Work alongside your team on registers, filling shelves and merchandising special buys
• Identify opportunities for improvement - we love a good idea!
• Ensure our stores run smoothly, helping to keep our customers Australia’s most satisfied . There’s nothing like the satisfaction of a job well done!
• Step up and run the store whilst the Store Manager is on leave.

What will you be doing?

• Assist and oversee the day-to-day operations of the hotel team
• Supervise and monitor hotel team members with true leadership ability that motivates the entire team
• Take initiative to ensure all interactions with our guests are positive and productive.  
• Ensure the smooth and efficient running of the Hotel's operation in absence of the General Manager/ Front Office Manager with a high level of customer service provided at all times.
• Actively resolve complaints and challenges presented by guests/customers to reach a win-win situation.
• Ensure there is management support and presence visible on Front Desk and in the lobby during key times throughout the day.  
• Process and assist with check-in and check-out of guests.
• Respond to and coordinate emergency situations.

The Asset Manager manages, controls, and protects the organization’s IT assets (i.e., hardware) throughout their life cycle, from acquisition through final disposition. In addition, the IT Asset Manager designs, develops, and implements the organization’s asset management strategy.

The Asset Manager will develop and implement the asset management framework throughout the organisation, aiming for integration and a consistent approach across all teams. It is expected the incumbent will be a key member of TSA’s Asset Management Steering Group, helping to drive improvement in TSA’s asset management capability.

The role requires the ability to plan for the provision, maintenance, and renewal of assets via guiding policies, strategies and detailed plan documents. The accurate recording, analysis, and maintenance of large quantities of data will form the foundation of the planning process.

Due to the nature of the work and the clients we are supporting, you must be an Australian Citizen in order to be eligible to apply for this position.

You will be responsible for: 

• Act as the first point of contact for IT asset inquiries via phone or email.
• Utilise asset management tools to track, analyse, and review data.
• Develop processes for asset control, reconciliation, and disposal.
• Monitor IT asset lifecycle, ensuring productivity and cost efficiency.
• Assist in inventory, procurement, and shipment activities.
• Ensure software license compliance and monitor usage standards.
• Collaborate with management on cost savings, compliance, and service improvements.
• Maintain strong relationships with Operations, suppliers, and partners.
• Ensure audit compliance and oversee asset deployment and replacement policies.
• Guide and support IT asset associates in daily operations.
• Optimise underutilised hardware assets for efficiency and ROI.
• Develop and maintain policies, procedures, and databases for asset management.
• Plan and manage IT hardware lifecycle strategies, ensuring policy compliance.
• Produce and analyse asset registers, including software, licenses, and agreements.
• Resolve instances of unauthorised or unlicensed assets.
• Apply procurement processes for effective purchasing and contract management.
• Manage IT hardware portfolio with a focus on risk, cost control, and compliance.
• Lead a team of IT Asset Analysts and act as a subject matter expert.
• Optimise IT hardware usage, deployment, and cost.
• Oversee acquisition, tracking, security, and disposal of IT assets.

Vet.CT is seeking a dynamic and experienced Regional Sales & Client Success Manager to join our sales and client success team. This role will be pivotal in driving our sales strategy, fostering client relationships, and ensuring client satisfaction across the APAC region.

The successful candidate will be responsible for managing the full sales cycle from identifying new business opportunities to contract negotiations, as well as implementing strategies to retain and grow relationships with our existing client base. This includes working closely with key stakeholders to understand their needs and ensuring they receive the highest level of service and support.

This role requires frequent travel within the APAC region to meet clients, attend conferences, and represent Vet.CT effectively. You will collaborate with cross-functional teams to achieve business objectives and contribute to the overall success of Vet.CT.

Key Responsibilities

Sales and Business Development:

• Actively generate and close new business opportunities by engaging with prospective clients and following up on marketing-qualified leads.
• Develop tailored solutions to meet client needs by showcasing the value of VET.CT’s product portfolio.
• Represent VET.CT at key conferences, client meetings, and industry events to expand market presence and strengthen relationships.

Client Onboarding and Training:

• Guide new clients through the onboarding process, ensuring a seamless transition and positive first experience with VET.CT.
• Deliver comprehensive training to clients on VET.CT’s services and technology, enabling their teams to maximize product value.

Account Management and Client Success:

• Serve as the primary point of contact for a portfolio of clients, providing proactive support and regular updates on products, pricing, and service enhancements.
• Maintain regular communication to foster strong client relationships, ensuring their satisfaction and loyalty to VET.CT.
• Identify opportunities for upselling and cross-selling additional VET.CT services to meet evolving client needs.

Retention and Risk Management:

• Monitor client engagement and satisfaction to identify potential risks or issues, implementing proactive solutions to ensure retention.
• Collaborate with clients on contract renewals, pricing adjustments, and service improvements to maintain long-term partnerships.

Team Collaboration:

• Work closely with the global Sales and Client Success team to align strategies and share best practices.
• Partner with the North American sales team to deliver a seamless client experience and contribute to regional growth initiatives.

Travel and Client Engagement:

• Travel as needed to meet with key clients, attend conferences, and support business development efforts.

Skills Required

• A results-driven professional with a strong background in veterinary medicine, proven experience in sales, and expertise in client relationship management. Prior experience within the veterinary industry is essential.
• Outstanding relationship-building skills, with the ability to effectively engage with busy veterinarians, tailoring interactions to meet the unique needs of each client
• Persuasive and client-focused, with a strong ability to negotiate while prioritizing the client’s best interests. At VET.CT, we value long-term success over a 'sales at all costs' approach, emphasizing solutions that truly benefit the client.
• Excellent communication and interpersonal skills, with the ability to build trust and rapport with clients and colleagues.
• Proactive and organised, with a proven ability to manage multiple accounts and priorities simultaneously.
• Comfortable working both independently and collaboratively within a global team.
• Willingness to travel within the region as required to meet client and business needs.
• Ideally located in North America, with the ability to work effectively in a remote environment and maintain a high level of productivity and communication.

• 20 days holiday plus public holidays
• Superannuations pension plan
• Employee Assistance Programme
• Company Shares Scheme

Inclusion and Diversity

Vet.CT is an equal opportunities employer and makes all employment decisions without regard to age, national origin, race, ethnicity, religion, creed, gender, sexual orientation, disability, veteran status, or any characteristic protected by law.

Janes Introduction:

Janes enables militaries, governments, and defence companies to make critical decisions. Our expert-driven tradecraft, developed over 120 years, combined with human-machine teaming, delivers assured open-source intelligence across military capabilities and order of battle, equipment, events, countries, companies, and markets.
Linking millions of assured data points, Janes data model creates a framework of interconnected open source defence intelligence. This allows our customers to integrate all relevant data and connections into a single intelligence environment to deliver a more complete and accurate answer. Using Janes, our customers can use their scarce resource more effectively, to get to better decisions with higher confidence, more quickly.

How you will contribute at Janes:

• You will be responsible for training the end user community on the content and data from Janes they have available
• Developing and maintaining an engaged user community by understanding workflows and requirements, handling requests, comments or concerns
• You will work with the Sales team to identify and seek to capture any new business opportunities
• You will undertake end user community surveys and socialise feedback within Janes, following up on actions where required to ensue training meets and enhances their expectations of Janes
• You will support the testing of new products and development of existing products
• Lead the development and implementation of user community engagement strategies, including case studies and scenario modelling for sharing best practice
• You will work with Marketing to develop user promotions and support client engagement initiatives

The ideal skills and experience for this role are:

• Considerable experience in a data service provider and/or within the
Aerospace and Defence and military sectors
• Proven track record in an independent working environment
• Excellent communication and presentation skills both virtually and in person
• Proven administrative skills including working remotely and coordination
with multiple teams for problem solving
• Former military employee (preferable)
• IT experience/competency working with online toolsets

• We work across Retail, Health, Education, Defence, Infrastructure and Natural Resources.
• Collaborate and develop good relationships with clients and stakeholders internally and externally
• Responsible for pre and post-contract quantity surveying duties including preparation of cost estimates, procurement and tendering, contract administration, variation, final account, etc.
• Completing feasibility studies and writing procurement reports
• Estimating and cost planning to include producing and presenting the final cost plan
• Tendering and procuring, including managing the pre-qualification stage, producing the tender list, putting the preliminaries together, tender analysis, producing the tender report and compiling the contractual documents
• Taking personal responsibility for making cost checks and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place
• Producing monthly post contract cost reports and presenting them to the client
• Interfacing with the client and other consultants, at all project stages.

Hungry for a rewarding career? Join Marley Spoon as we revolutionize the way people shop, cook, and eat with our three exceptional brands: Marley Spoon, Dinnerly, and Chefgood. Recognised by the AFR as one of the Best Places To Work in Manufacturing & Consumer Goods, we offer flexibility, career growth, and an inclusive work environment. Make a difference and apply for our full-time People Operations Manager role today!

As the People Operations Manager, you’ll play a critical role in driving HR strategies and managing all People Operations matters for our Fulfilment Centre in Altona North (VIC 3025). This role is ideal for a dynamic leader who can think strategically while providing hands-on support to our blue-collar and white-collar workforce. If you’re experienced in a high-volume, operational setting and ready to elevate the employee experience while fostering a positive workplace culture, we want to hear from you!

Your Role:

• Manage all People Operations topics at the Melbourne Fulfilment Centre, driving HR strategies aligned with business goals.
• Provide strategic and hands-on HR support to both blue-collar and white-collar teams.
• Oversee and refine HR policies to ensure compliance and promote best practices.
• Lead high-volume recruitment, onboarding, and talent retention efforts for a diverse workforce.
• Manage complex employee relations cases and guide performance improvement processes.
• Ensure that all HR initiatives meet legal requirements and internal standards.
• Champion People & Culture programs, promoting an inclusive and high-performing work environment.
• Collaborate with senior leadership to identify HR needs and propose initiatives for ongoing improvement.

• Proven experience in a high-volume, fast-paced, blue-collar or operational environment.
• Tertiary qualification in Human Resources or a related field.
• Deep knowledge of Australian labour laws and HR best practices.
• Excellent interpersonal and leadership skills with a proven ability to influence and build relationships at all levels.
• Proficiency in HRIS systems, Google suite, and other relevant tools.
• Strong organisational and multitasking skills, with a focus on driving results.
• Resilient and adaptable, with a strategic mindset and a passion for building a positive workplace culture.

• Enjoy discounted Marley Spoon boxes, conveniently delivered to your doorstep.
• Access an extra 6 days of Annual Leave per year.
• Get formal training and development with 5 paid training days each year.
• Experience autonomy in every role - act in an environment where we get things done without having formal hurdles. 
• Immerse yourself in a workplace characterised by flat hierarchies and great team spirit.
• Thrive in an open, diverse, and inclusive workplace where over 50 nationalities come together.
• Unlock the opportunity to learn and explore across different functions and departments, nurturing your continuous growth and development.
• Access a corporate discount on health insurance, offering comprehensive coverage at a reduced rate.
• Get 24/7 support for your health and well-being through Sonder, ensuring you're at your best both in and out of the office.
• Take advantage of our generous Parental Leave scheme, which includes $7.5k childcare pay for eligible employees.

Our mantra is that growth is a shared journey #WhenYouGrowWeGrow. Our aim is to provide a supportive environment where everyone can flourish and achieve their full potential. 

If you're intrigued by what you've read and eager to learn more, take a look inside our company culture: https://www.youtube.com/watch?v=TSI4cTKabls.

Join a team that celebrates diversity, inclusion and flexibility. At Marley Spoon, we welcome all and strongly believe that different perspectives and backgrounds nourish our growth. With well-being as a key ingredient in our recipe for success, our commitment to supporting our team members is rooted in the belief that a healthier, happier workforce benefits us all.

• Lead by example to provide efficient, friendly & professional food & beverage service to all guests
• Responsible for managing the front of house operations to ensure we are providing the high quality service to our customers.
• Supervision and support of all lounge areas as required
• Define the organization of work to be performed by the team members, and supervise, co-ordinate and plan daily activities of personnel
• Handle different guest challenges and situations and be part of the first response emergency team.
• Completion of the Daily Running sheet with full communication across all areas of the lounge including Qantas staff
• Reporting of sickness, absence, punctuality, etc. issues to the Lounge and T&C Manager
• Achieve budgets, customer satisfaction targets and other business metrics. 
• Receive and deal with verbal complaints; forward to the Lounge manager when necessary.
• Communicate directly with your front of house team, kitchen team and higher management to provide them with all relevant/ needed information.
• Assist with implement training programs for all employees, conduct induction and skills training
• Maintain and improve quality service in our lounges.  
• Maintain standards of hygiene for food handling and presentation as prescribed by council / legislative regulations, in accordance with the Lounges and Qantas Food Safety Plan. 
• Make sure that an ACCOR and Brand policies are respected
• Excellent knowledge of the software operation and usage..
• Check discrepancy report and action accordingly.
• Train junior team member and co-ordinate the monthly on the job training for the whole department
• Log and inform your Manager of any system problems & workplace injuries.
• Assisting with protecting and maintaining control of the lounge and bar areas.

Dutton Financial Services is a proud subsidiary of Dutton Automotive, which specialises in delivering innovative and competitive financing solutions designed to fulfill customers' automotive aspirations. A dedicated team of professionals who possess extensive expertise in both the automotive and finance sectors, ensuring to provide exceptional service aligned with their clients’ needs.

An exciting opportunity has now become available within Dutton Garage, located at the iconic Richmond site. We are in search of a highly motivated Business Manager who is passionate about serving our customers and enhancing their experience with us.

In this pivotal role, you will engage with customers at the point of sale, guiding them through the process of re-financing or upgrading their current vehicles and assets. You will collaborate closely with our Dutton Garage sales team, contributing to our collective goal of not only selling cars but also elevating the Dutton Financial Services brand.  The ideal candidate will bring a strong background in automotive finance or brokerage, complemented by sales experience and a commitment to outstanding customer service.

We are seeking someone with a keen eye for opportunities to upsell and cross-sell our diverse range of products, ensuring that our customers receive the best financial solutions tailored to their individual needs. Join us in this dynamic role where your expertise will make a meaningful impact, helping our customers drive their dreams forward.

As the Assistant Restaurant Manager, you’ll be responsible for supporting the daily management of the restaurant. You will be leading the team through busy service periods, crew training, proactively improving guest experience, and supporting inventory and financial management as required.

We appreciate experience comes in many shapes and sizes, what we mean specifically is:

• Experience leading a team within a busy, high volume hospitality environment
• Experience delivering exceptional customer service
• Exceptional communication skills
• Passion for inspiring, leading and developing your team

Benefits

We’re incredibly proud of our amazing people and always have each other’s backs. Whether you’re working in restaurant, at our Hola Central head office or as one of our partners, we are so passionate about living our values every single day.

These are just some of the benefits that come with working at GYG:

• Exceptional company culture
• Career growth – Australia and internationally
• Opportunity to become a franchisee
• Quarterly bonus scheme
• Free uniform

At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. Since we opened our first restaurant in 2006, we’ve been OBSESSED with food, bringing the incredible energy of Mexican culture to Australians across the country during breakfast, lunch and dinner, committed to serving the freshest fast food with the best local ingredients.

Ready to join the family? Apply now to start the conversation.

Start your leadership journey with ALDI! From driving sales, to serving customers and supervising staff, our Duty Managers always lead from the front.

Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers.

The specifics? Here's what you’ll be doing:

• Opening and closing the store and supervising shifts
• Offering feedback to the team that's clear, constructive, and inspiring
• Assisting in training and onboarding team members
• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Keeping a keen lookout for any incidents or hazards to keep everyone safe

Start your leadership journey with ALDI! From driving sales, to serving customers and supervising staff, our Duty Managers always lead from the front.

Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers.

The specifics? Here's what you’ll be doing:

• Opening and closing the store and supervising shifts
• Offering feedback to the team that's clear, constructive, and inspiring
• Assisting in training and onboarding team members
• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Keeping a keen lookout for any incidents or hazards to keep everyone safe