Total 93 customer service manager job vacancies in SA - Regional - Adelaide Hills

Responsibilities will include but are not limited to:

• Responding to customer enquiries on the phone or via email
• Scheduling of appointments with relevant medical specialist
• Maintaining busy mailboxes, including responding to queries in a timely manner, booking appointments and other services services
• Providing administrative and operational support to medical specialists
• Providing information and advice to customers, or potential customers
• Undertaking other tasks as assigned by the Team Leader or Operations Manager, including reception duties,  uploading dictation, invoicing and supporting the greater team in general

Pedestrian are looking for a Creative Project Manager to lead and manage high-quality native content campaigns. In this role, you'll work closely with clients and internal teams to ensure the smooth execution of end-to-end campaigns across various industries. Your responsibilities will include campaign management, client communication, content review, and reporting, all while ensuring campaigns meet timelines, budgets, and commercial objectives.

Key Responsibilities:

• Client Management: Serve as the key point of contact, providing exceptional service and managing client presentations and regular check-ins.
• Campaign Leadership: Manage multiple campaigns, ensuring strong brand representation across video, content production, and promotional materials.
• Campaign Operations: Oversee deliverables, timelines, budgets, and communication with clients and internal teams.
• Content Briefing: Coordinate with Native Content teams to ensure briefs are clear and actionable, supporting talent coordination for shoots.
• Internal Stakeholder Management: Lead internal projects and communicate with senior leaders across Pedestrian Group and Nine businesses.
• Financial Management: Oversee project budgets, ensuring financial accuracy and meeting production deadlines.

The Operational Excellence Manager will play a pivotal role in shaping and executing strategic initiatives within Guzman y Gomez. From ideation to national rollout, you will collaborate with internal and external stakeholders to integrate operational excellence into every facet of our projects, fostering a culture of continuous improvement and innovation.

What you can expect in the role:

• Serve as a subject matter expert in all systems utilised in our restaurants, including inventory, POS, time & attendance and digital platforms
• Prioritise and execute solution and innovation projects to achieve positive business outcomes, collaborating closely with key stakeholders
• Assess and communicate the financial impacts of operational trials to relevant departments
• Maintain a comprehensive understanding of daily restaurant operations and schedule regular visits for insights and feedback
• Engage collaboratively with franchisees, managers and crew to identify opportunities for improvement and prioritise trial/adjustment initiatives
• Support the rollout of projects within established timelines and budgets, considering operational impacts
• Coordinate training and communication materials associated with projects and change management
• Actively support field operations teams in implementing new changes and seeking feedback for continuous improvement
• Execute the communication and implementation of the strategic plan in a timely and efficient manner

You’ll enjoy the role if you have:

• Experience as an Area Manager, Operations Manager or similar role in Quick Service Restaurants, Hospitality or Food and Beverage
• Excellent communication skills, both written and verbal
• High level of stakeholder management skills
• Project Management experience (highly desirable)
• Excellent problem solving and influencing skills

Benefits

We’re incredibly proud of our amazing people and always have each other’s backs. Whether you’re working in restaurant, at our Hola Central head office or as one of our partners, we are so passionate about living our values every single day.

These are just some of the benefits that come with working at GYG:

• Hybrid work environment 1 day WFH p/week
• 5 weeks annual leave as part of 'Love Ya Leave' policy
• $100 phone allowance p/month
• Career growth – Australia and internationally
• Opportunity to become a franchisee
• Annual bonus scheme
• Paid parental leave
• GYG gift voucher

Ready to join the team? Apply now to start the conversation

Finance Manager - Format, Network & Property

The Finance Manager - Property Network, is responsible for partnering with the Senior leaders in the Retail and Hotels Property & Formats teams to deliver on their strategic objectives, provide insights on network performance and ultimately optimise returns on our network and property assets.

Here is a taster of what you can expect in this role:

• Lead the long term financial planning processes for the property network, supporting the property and formats team
• Identification and quantification of growth opportunities, network risks and underperforming assets. 
• Evaluation of organic network opportunities (new stores) and risks (retail closures / venue disposals) through business case development to approval, budgeting and impact on forecast results.
• Establish a regular cadence and post implementation review framework for performance tracking and KPI’s for Formats, Network and Property investments.
• Specifically, provide insights and analysis on opportunities to optimise return on property and formats investments, measuring returns on capital, and identifying opportunities to recycle or reprioritise capital. 
• Evaluation of lease commitments including assessment of lease extension decisions and ongoing occupancy cost planning & reporting.
• Design and optomise financial accounting and reporting processes associated with facilities management processes including services provided by 3rd parties.
• Provide overhead cost management support to the Director of Property & Director of Formats,
• Lead two finance analysts to ensure they are high-performing business partners in the provision of decision support, reporting and analysis to the relevant business and brand finance teams.

First Focus is Australia's best mid-market Managed Service Provider, bar none (check it out! We got named the best MSP in Aus for the 7th year running at CloudTango dot com). We are growing fast and now have over 300 staff across Australia, New Zealand, the Philippines, South Africa and Ireland. We are a stable and very focused company, with over 20 years of consistent growth and we're continuing to win new clients and evolve our solutions.

We pride ourselves on being a genuinely great place to work, with a dynamic culture, clear vision and strong leadership. We only hire the best people and are looking for a strong IT professional with a deep understanding of both Managed Services and the needs of mid-tier clients.

We are looking for the best UCaaS-specialised Account Manager in Australia. Why would such a competent and talented individual consider coming to First Focus? What makes First Focus better than where you are today?

• Rock solid technical delivery team! Work with people who get tech, from L1 to CEO and can work with you to meet and exceed the expectations you set with our clients.
• We understand the value you deliver and we will give you the support to get the job done!
• Develop sales opportunities for products that genuinely deliver value - Zoom, MS Teams, 3CX, Mitel
• We find and retain the best. Best Service Desk, best Project Engineers, and of course, you - the best team!
  

Role

Account Managers at First Focus combine their deep technical understanding with a desire to provide genuine customer service and deliver sales consulting. It's a perfect role for anyone looking for variety, challenges and career progression as you will be working with multiple potential clients to develop opportunities from warm lead to supported solution.

Our Account managers work together with technical delivery and IT support teams so there's no shortage of technical backing when you need it.

This role would perfectly suit someone who is currently an experienced UCaaS Account Manager (obviously) or an experienced UCaaS pre-sales professional looking for their next step,

The perfect candidate for this role will join a team of highly specialised consultants and technical experts. To suit this role, you will have substantial experience working with a range client scales (sub 50 up to 1000 seats) and possess technical and business competence across a broad range of technologies within the IT infrastructure domain.

If you are at the top of your game in a UCaaS specialist provider, an MSP, MSSP or integrator and are looking for the next big step, this could be it. Rather than give you a long list of wants, we'll keep this brief. The following four things are non-negotiables:

1. You must have history and demonstrable competence in delivering outstanding pre-sales, sales and/or technical advice within another UCaaS specialist organisation, MSP, MSSP, integrator or other service providing IT business
2. You must be able to demonstrate success developing UCaaS opportunities within small to mid-scale clients across a range of industries and market verticals, ideally demonstrating experience in Zoom, Teams, 3CX or Mitel cloud-based solutions
3. Your values must resonate with ours. Our values can be found on the First Focus website on the About Us page
4. You must have a driving passion for helping people understand and use technology within their business that leads you to uncover latent needs and lead clients toward high-quality solutions.

First Focus’ values are based around keeping everyone informed, aligned, supported, and rewarding performance. Some examples of this include:

• Competitive package, 100% salary, 0% commission
• All employees have free access to Uprise, including 1:1 coaching sessions from qualified psychologists or counsellors
• First Focus understands the importance of flexibility for a satisfying work-life balance, which is why we offer hybrid working arrangements
• ‘Never Stop Growing’ is deeply embedded in our DNA - we offer 1 paid study day every month and support employees towards certifications and qualifications - we will not only pay for the exam but will also give you a pay rise for achieving certs (conditions apply, of course)
• Staff are encouraged to take advantage of our weekly internal training sessions and library
• Opportunities for personal and professional development with our FastTrack mentor and Leadership Lab training programs
• We have our very own MAD (making a difference) Council, focusing on equality, charity, and the environment
• Option of a Tesla company car as part of your ongoing employment package (conditions apply)
• Regular social events and a great team culture!

First Focus welcomes applications from Neurodiverse candidates. We recommend & appreciate disclosure along with the application so that a copy of our Neurodiversity Statement can be provided outlining the flexible options we can offer to best showcase your skills.

Start your leadership journey with ALDI! From driving sales, to serving customers and supervising staff, our Duty Managers always lead from the front.

Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers.

The specifics? Here's what you’ll be doing:

• Opening and closing the store and supervising shifts
• Offering feedback to the team that's clear, constructive, and inspiring
• Assisting in training and onboarding team members
• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Keeping a keen lookout for any incidents or hazards to keep everyone safe

Ready to take the next step in your retail leadership career? As an Assistant Store Manager at ALDI, take charge of daily operations, driving sales, and inspiring your team to be their best.

As a member of the leadership team in store, you support the Store Manager in all areas of running a multi-million-dollar business. From motivating team members to rostering and reporting, you’ll be part of an exceptional team that delivers extraordinarily efficient service to our customers.

As an Assistant Store Manager you’ll:

• Help to develop the next generation of leaders in our stores by training and coaching team members to be their best
• Keep your store looking top-notch, upholding the highest standards of safety and cleanliness
• Manage our stock, keeping an eye on inventory, and minimising losses
• Work alongside your team on registers, filling shelves and merchandising special buys
• Identify opportunities for improvement - we love a good idea!
• Ensure our stores run smoothly, helping to keep our customers Australia’s most satisfied . There’s nothing like the satisfaction of a job well done!
• Step up and run the store whilst the Store Manager is on leave.

Ready to take the next step in your retail leadership career? As an Assistant Store Manager at ALDI, take charge of daily operations, driving sales, and inspiring your team to be their best.

As a member of the leadership team in store, you support the Store Manager in all areas of running a multi-million-dollar business. From motivating team members to rostering and reporting, you’ll be part of an exceptional team that delivers extraordinarily efficient service to our customers.

As an Assistant Store Manager you’ll:

• Help to develop the next generation of leaders in our stores by training and coaching team members to be their best
• Keep your store looking top-notch, upholding the highest standards of safety and cleanliness
• Manage our stock, keeping an eye on inventory, and minimising losses
• Work alongside your team on registers, filling shelves and merchandising special buys
• Identify opportunities for improvement - we love a good idea!
• Ensure our stores run smoothly, helping to keep our customers Australia’s most satisfied . There’s nothing like the satisfaction of a job well done!
• Step up and run the store whilst the Store Manager is on leave.