Total 18,316 Manager customer experience manager job vacancies in Australia

Are you ready to unleash your creativity and catapult a leading luxury resort into the limelight? At Sofitel Noosa Pacific Resort, you’re not just part of our team—you're a key player in shaping an extraordinary experience that starts the moment someone hears our name. This role is your canvas, and your vision will inspire guests to make our resort their go-to haven for luxury stays, gourmet adventures, and unforgettable events.

As our Marketing Manager, you will champion the Sofitel Spirit by:

• Launch vibrant marketing campaigns that paint our resort as the ultimate destination, encouraging guests to live their most memorable moments with us—from sunlit brunches to starlit celebrations, serene spa days, and 'Instagrammable' moments around every corner. Create visual and experiential content that invites shares and likes, making our resort a must-post destination.
• Using your flair for storytelling to create engaging narratives that resonate deeply with our audience, turning every experience and communication into an invitation to indulge and enjoy.
• Liaising with the global brand team to ensure that all content is current, consistent, and aligns with brand standards across all channels. Facilitate the adaptation of global marketing strategies to local contexts while maintaining brand integrity.
• Working with our agencies to ensure consistency of message, channel and strategy by managing and overseeing the hotel's online presence, including websites, social media platforms, and email marketing channels, ensuring content is fresh, engaging, and reflective of the luxury brand.
• Taking the lead on marketing the hotel’s food and beverage offerings. Develop and execute promotional strategies that highlight the uniqueness of the hotel’s culinary experiences, special events, and seasonal menus to drive patronage and revenue.
• Bringing a creative vision to all marketing materials and campaigns. Oversee the design and production of visual and written content, ensuring it meets the high standards expected by luxury guests. Foster a culture of creativity and innovation within the marketing team.
• Embracing the elegance and excellence of the Sofitel brand, bringing it to life in every campaign, post, and promotion, including our spa.

Reporting to the Centre Manager you will get involved in the coordination of all aspects of administration, account management and extensive client/tenant liaison. This is a fantastic opportunity to utilise your customer service and administration skills in this varied and valued role.

Some of your key responsibilities will include:

• Account management including rental collection, arrears reconciliations and accounts payable
• Preparation of monthly reports & accruals
• Maintenance of tenant/contractor records and files, including public liability details, tenant files, lease and licence agreements, bank guarantees, contracts and correspondence
• Updating and maintaining all lease admin data including interpreting leases, incentive deeds and various commercial documents.
• Review with Property Managers/Finance any account reconciliations in line with lease terms and other agreements
• Client liaison, including telephone enquiries from customer, tenants, owners & contractors
• Assisting Centre Manager with the creation of budgets and reconciliations
• Processing invoices and work orders

Team Summary

Visa Consulting & Analytics (VCA) Australia, New Zealand, and South Pacific (AUNZSP) is Visa's advisory division, working with Visa's clients (including card issuers, acquirers, and merchants) on a broad range of key business initiatives including strategy, proposition development, loyalty, operational optimisation, customer engagement and overall business profitability.

VCA is made up of three services lines - Advisory, Data Science and Managed Services, the latter being the execution arm of VCA.  Our Managed Services teams (also known as squads) are embedded on client sites leading long-term engagements and delivering value primarily through implementation and execution services.  We deliver objectives from a shared value agenda but are also closely connected to the broader VCA team, sharing knowledge, and bringing the best of Visa to the client.

We are looking for a dedicated Assistant Product Manager for to join our client’s team for a 12 months fixed term contract with potential to extend. The Assistant Product Manager will work within the Payments team to help manage all aspects of the client’s debit card products.  The ideal candidate will have a strong understanding of debit card operations and financial services, with the ability to manage and optimize our existing product line.

Assistant Product Manager Responsibilities:

Responsibilities:

• Assist in managing the entire product line life cycle from strategic planning to tactical activities. 
• Analyze market trends and competitive landscape to identify opportunities for product enhancement and growth.
• Collaborate with cross-functional teams, including technology, sales, and customer service to ensure seamless product delivery.
• Develop and maintain relationships with key stakeholders, both internal and external.
• Ensure compliance with all regulatory standards and guidelines related to debit card operations.
• Assist in the preparation and presentation of product performance reports to senior management.
• Work closely with the product manager to achieve strategic objectives and KPIs.

We are seeking to engage with a proactive Assistant Project Manager to join our Project Leaders team and accelerate their career success through exposure to our clients across a wide range of industry sectors.

Project Leaders is a service line of Colliers that provides expert, end-to-end development advisory and client-side project management services to a broad range of national and international clients. We leverage the strength and capability of the Colliers brand across all aspects of the property market. Our team are more than project managers – we lead, manage, and deliver comprehensive project management solutions across every stage of the property lifecycle.

Project Leaders team is well known and respected for its mentoring culture. You will be working with over 60 experts, with a National Director as your mentor. You will receive regular training within the team, and we will provide valuable opportunities to enhance your skill set and learn from industry leaders. You will also be involved in the broader construction and property industry, through the participation with Colliers’ key property industry events.   

The Project Engineer is responsible for:

• Assisting with the operational delivery of projects in line with client and contractual requirements; program and procedures; and all relevant legislation.
• Working with Project Managers & Senior Project Managers to provide superior team performance for clients in all aspects of project delivery including scope, time, cost and profitability, quality, human resources, communications, risk management, health, safety and environment and procurement.
• Contributing to the project process particularly in relation to methodology, tendering, processing of payments, consultant management and site activities.
• Assisting in the development and maintenance of superior client and key stakeholder relationships.
• Assisting in meetings and minuting meetings as required.
• Completing system documents and procedures to ensure that the business is not at risk of non-compliance with third party accreditations.
• Risk and Opportunities are tracked with the project team.

Start your leadership journey with ALDI! From driving sales, to serving customers and supervising staff, our Duty Store Managers always lead from the front.

Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers.

The specifics? Here's what you’ll be doing:

• Opening and closing the store and supervising shifts
• Offering feedback to the team that's clear, constructive, and inspiring
• Assisting in training and onboarding team members
• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Keeping a keen lookout for any incidents or hazards to keep everyone safe

If you're on the hunt for your next career move, you've come to the right place.

Working with digitsonly, you’ll receive following incentives

7days Labs, a renowned prize competition site, is seeking a skilled and strategic Content Marketing Manager to join our team at Ausso in Melbourne. With a focus on creating and executing impactful content strategies, 7days Labs aims to engage our audience and continually grow our brand presence.

As the Content Marketing Manager, you will be responsible for developing and managing our content initiatives across various channels, including our website, blog, social media platforms, email marketing, and more. You will collaborate with cross-functional teams to drive brand awareness, generate leads, and nurture customer loyalty.

Key responsibilities will include crafting compelling and audience-focused content, managing content calendars, conducting keyword research, analyzing data to inform content decisions, and optimizing content for SEO. You will also oversee the creation and distribution of engaging multimedia content, such as videos, infographics, and podcasts, to enhance brand storytelling and drive engagement.

If you are a strategic and creative marketer with a passion for crafting impactful content, we invite you to join our team and help shape the content marketing strategy of Ausso.

Responsibilities

• Develop and implement a comprehensive content marketing strategy to drive brand awareness and engagement
• Create and manage an editorial calendar to ensure consistent and timely content delivery across multiple platforms
• Produce high-quality and engaging content, including articles, blog posts, social media content, emails, and more
• Conduct thorough keyword research and optimize content for SEO to improve organic search rankings
• Collaborate with designers, videographers, and other creative team members to produce compelling multimedia content
• Analyze content performance using data and metrics to inform content strategy and make data-driven decisions
• Stay up-to-date with industry trends and best practices in content marketing to continuously improve our approach
• Manage relationships with external content contributors and influencers to enhance our content offerings

• Bachelor's degree in marketing, communications, or a related field or relevant industry experience
• Proven experience in content marketing, preferably in a B2C or e-commerce setting
• Strong understanding of content strategy, SEO, and social media platforms
• Excellent written and verbal communication skills
• Proficiency in content management systems and marketing automation tools
• Experience with multimedia content creation, such as video editing and graphic design, is a plus
• Analytical mindset with the ability to derive insights from data and track content performance
• Strong project management skills and ability to collaborate effectively with cross-functional teams
• Ability to think creatively and strategically to solve content marketing challenges

• Dynamic start-up feel
• We are growing and expanding so we have growth opportunities for the right candidate.

The General Manager for F45 Training, Inc. across the APAC region will be responsible for leading cross-functional initiatives related to operations management, franchise network performance, and strategic planning with the APAC franchise network. The key roles and responsibilities are:

• Assess and identify key challenges and opportunities that currently exist in the APAC network; develop strategic plan focused on driving successful recovery and ongoing operations of the region; present plans and results directly to the C-Suite and Leadership Team for discussion and approval of major strategic initiatives for the APAC region. 
• Establish strong relationships and credibility across all levels of business line management. As the APAC leader, responsible for designing performance management processes, mobility processes, and communication tools. Collaborate in design, infrastructure, and communication. 
• Maintain a collaborative, cohesive work environment by assisting, leading, and influencing the franchisor organization at various levels and with franchise partners.
• Facilitate the development and acclimatization of our franchise partners to support and deliver initiatives that support our strategic goals. Establish critical success factors, goals, and systematic key performance indicators (KPIs) to enable tracking of franchise partners’ health after new studios are opened and post-opening franchises are established.
• Establish accountability, urgency, and effectiveness while providing guidance, encouraging engagement, and providing support. This includes client relationship management (CRM), network communications, and network coordination (virtual) monthly communication. Regularly communicate successes and roadblocks to your manager to better inform the team’s goals and targets.
• Coordinate with internal constituencies to produce a report that summarize the performance of the APAC franchise network; update the report on a regular basis and distribute to C-Suite and Leadership Team with key insights.
• Participate and assist in planning annual conventions, summits, seminars, and business meetings. Attend franchise grand openings as directed and coordinate with preferred “partners” on business operations and strategic events.
• Develop and implement strategic action plans to deliver on brand and unit-level performance objectives by overseeing franchisee success strategies that create operational efficiencies and EBITDA growth.
• Analyze long-term requirements and make recommendations and proposals for implementing strategies geared towards driving business success in the APAC region.

To be successful in this role, the ideal candidate will bring the following skills, abilities, experiences, and credentials:

• Bachelor’s Degree in business administration, marketing or a related field required; Master’s Degree preferred.
• Minimum 5 years prior related experience in a management position within a franchise business model required. 
• Prior experience in operations leadership and/or performance management in fitness franchises preferred.
• Strong financial acumen and experience in budgeting, financial analysis, and business planning required. 
• Exceptional leadership and communication skills with the ability to inspire and motivate teams required.
• Requires knowledge of fitness industry trends, consumer behavior, and competitive landscape in the APAC market.
• Strategic thinking with the ability to make data-driven decisions and adapt to changing market dynamics required.
• Requires the ability to travel up to 50% of the time across the APAC region.

F45 Training is committed to offering competitive pay and benefits.

• Competitive salary, based on experience
• Casual dress and laid-back work environment
• Fun, fitness and health orientated environment

F45 is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

If you're on the hunt for your next career move, you've come to the right place.

Working with digitsonly, you’ll receive following incentives

If you're on the hunt for your next career move, you've come to the right place.

Working with digitsonly, you’ll receive following incentives

If you're on the hunt for your next career move, you've come to the right place.

Working with digitsonly, you’ll receive following incentives