Total 383 course director job vacancies in VIC - Melbourne - Bayside & Peninsula Suburbs

What a Senior Director, Client Marketing does at Visa

• Obsesses about each client, understands their business, challenges and develops strategies utilising Visa’s marketing expertise, to enable them to achieve their goals
• Leads the planning of an annual account plan and marketing calendar for each client
• Leads the collaboration with the Account Executives to ensure alignment and keep them informed on client marketing progress. Secures partnership incentive allocation for each account plan
• Understands and interprets the client’s needs to identify opportunities for marketing services sales in each account. Leads the sales process including development of marketing services proposals, presentation to clients and closing sales
• Delivers and ideally exceeds annual marketing services (value-added services) revenue targets for each client
• Develops communications strategies and integrated marketing campaign plans for our client marketing projects
• Responsible for financial processes and budget accuracy for the accounts. Keeps the marketing services pipeline updated and accurate. Partners with the Director, Marketing BPO ensuring operating expenses and revenue associated with client marketing projects meet monthly and quarterly forecasts and market P&L outlooks.
• Builds and fosters trusted advisor relationships with internal stakeholders and clients.
• Develops and manages a structured engagement plan for each client ensuring connections between Visa and the clients is meaningful from the executive to the working group level. Identifies thought leadership topics that are relevant for each client.
• Oversees team member’s project management of marketing programs, problem solve and remove barriers to ensure we exceed client expectations with our marketing execution
• Ensure the team work effectively with our agency partners to develop and execute high quality communications and campaigns that are on time and on budget
• Monitors results and delivers optimization recommendations to increase the effectiveness of campaigns. Leads the post implementation report for each client project reporting on performance, learnings and actions
• Fosters and develops a high performing team with high quality development plans, coaching and feedback\

Why this is important to Visa

Our purpose is to uplift everyone, everywhere by being the best way to pay and be paid.  How we get there is using the 4 building blocks of Innovation, Trust, Access and Prosperity to tell the Visa story through how we bring our brand to life. The Senior Director, Client Marketing will play an integral role in ensuring we grow our value-added services (marketing services) revenue, help our clients grow the number of active Visa credentials in market, increase customer engagement with Visa branded products and help transform the way the world pays.

Our client, a leading provider of corporate trust, custodial, fund administration, and financial intermediary services, is seeking an experienced IT Director to lead and oversee their technology operations. In this critical leadership role, you will be responsible for driving the company’s IT strategy, ensuring robust infrastructure, and supporting their modern, commercial, and independent fund services platform.

Key Responsibilities:

• Strategic Leadership: Develop and implement the IT strategy in alignment with the company’s business goals. Lead the IT department in planning and executing technology roadmaps to support the efficiency and regulatory compliance of the platform.
• Infrastructure Management: Oversee the management of IT infrastructure across offices in Melbourne, Sydney, and Singapore, ensuring optimal performance, security, and scalability. Lead initiatives to upgrade and modernize systems as needed to maintain the company’s reputation for operational excellence.
• Digital Transformation: Drive digital transformation projects that enhance operational efficiency and support the development of practical, client-focused solutions. Collaborate with cross-functional teams to integrate advanced technology solutions into business processes.
• Team Leadership: Manage and mentor a team of IT professionals, fostering a culture of innovation and continuous improvement. Ensure the team has the skills and resources needed to deliver high-quality IT services in a non-aligned, unconflicted environment.
• Budget & Vendor Management: Develop and manage the IT budget, ensuring cost-effective technology investments. Oversee relationships with external vendors and service providers to ensure quality and value for the company’s clients.
• Risk Management: Identify and mitigate IT risks, ensuring business continuity and data security. Implement policies and practices to protect company assets and maintain compliance with relevant regulations.

Qualifications:

• Proven experience as an IT Director or in a similar senior IT leadership role.
• Strong understanding of IT infrastructure, systems management, and digital transformation.
• Excellent leadership and team management skills.
• Ability to align technology strategies with business objectives in a highly regulated environment.
• Experience with budgeting and vendor management.
• Strong problem-solving and decision-making abilities.
• Excellent communication skills, with the ability to engage with stakeholders at all levels.

We recognize that diverse perspectives fuel innovation. Studies show that women and people of color are less likely to apply for positions unless they meet every qualification. At our company, we value diversity and inclusivity, and we encourage you to apply even if you don't meet every requirement. You might be the ideal candidate for this or other opportunities.

To discover more roles, please visit www.growtalent.com.au.

About the opportunity

Join our Education Vertical as Director of Training and Implementationto make a real impact every day. We say that because we know that every conversation we have, every code line we write and every interface we design is another opportunity for us to enrich our customers’ experiences.

The Implementation and Training teams drive our company’s growth by nurturing new and migrating customers at the outset of their Xplor Education journey, laying the foundation for upsell/ cross-sell of additional products and long-term satisfaction and retention.  

Reporting into Chief Operation Officer of Education & Personal Services, you will help us lead the team responsible for onboarding, offboarding, training, and adoption of the Education products. You will monitor, manage, and provide guidance, ensuring that all tasks meet the internal and customer’s expectations of quality and timeliness. Some of the other responsibilities include:

• Collaborates with relevant business partners to develop and maintain the processes and activities needed to integrate our product with needed solutions
• Manages and leads the training team to ensure that revenue targets are met, and training is a larger part of the commercial motion
• Ensures that project/department milestones/goals are met and adhering to approved budgets
• Manages the offboarding group to develop processes and tools focused on ensuring accuracy of when billing should cease
• Ensures that billing is in alignment with onboarding and offboarding. Needs to be able to interpret contracts for accuracy
• Coordinate with team to review external customer’s product demands, develop project plans and ensures that implementations are completed on time and meet client expectations
• Collaborate with Commerical team to ensure team members have appropriate documentation, training, software, and other tools needed to effectively and efficiently respond to customers and retain information needed for internal use
• Work with senior management to provide activity reports and metrics around project and department performance.
• Up to 25% travel required, plus flexibility to attend virtual meetings outside of standard work hours to connect with US and UK colleagues

Location: For this position, preference will be given to Melbourne based candidates who can be on-site occasionally as that's where the majority of the team is based. Otherwise you can work 100% remotely from anywhere is Australia or New Zealand.