Total 720 course director job vacancies in NSW - Sydney - Northern Sydney & Central Coast

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. 

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. 

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.  

Why you will love this opportunity as Director, Support (Health) at Civica

In this senior leadership role, you will oversee the support teams, processes, and technology that serve the customers and products within your division. Reporting directly to the divisional Executive Director and Head of Support, you will lead a team of support professionals while collaborating with leaders across Service, Development, Product, and Central Functions.

The position requires strategic thinking, strong problem-solving skills, and extensive stakeholder management experience, with the ability to thrive in a fast-paced environment. You will plan, budget, and coordinate the performance of the division’s support function to consistently meet customer satisfaction and operational support targets.

Staying up-to-date with evolving technology and supported products, you will recruit and develop a high-performing support team, fostering career growth and skills development. Your role involves leading and motivating the team to deliver support excellence and achieve high business outcomes.

You will define, manage, and report on KPIs for support activities, leveraging data analysis to identify efficiencies and areas for improvement. A champion of continuous process improvement and innovation, you will drive enhancements in support KPIs, contributing to increased customer satisfaction, retention, and referenceability.

Collaborating with other support leads across the organization, you will share and refine support best practices, ensuring the delivery of exceptional results across the board. This is a unique opportunity to make a significant impact by shaping the future of support excellence in your division.

Requirements

What you will need to be successful in this role

·       Extensive experience in support and operational leadership within a matrix organization.

·       Proven ability to manage and lead complex, geographically dispersed teams, including remote teams, in dynamic environments.

·       Strong communication skills, with the ability to effectively engage and influence stakeholders at all levels.

·       Highly analytical mindset, with expertise in data-driven decision-making using metrics and tools to inform strategy.

·       Exceptional organizational skills and the ability to prioritize effectively in a fast-changing environment.

·       Strategic and responsive planning capabilities to align with business goals.

·       Experience with Salesforce ServiceDesk (ticketing system) preferred

·       Proficiency in Salesforce, SharePoint, and Power BI.

We really do want you to bring your whole self to work. There is no such thing as the perfect candidate, so if you think you have what it takes, but don't necessarily meet every single point on the list, please still get in touch. We'd love to have a chat and see if you could be a great fit.  

What you will need to be successful in this role

·       Extensive experience in support and operational leadership within a matrix organization.

·       Proven ability to manage and lead complex, geographically dispersed teams, including remote teams, in dynamic environments.

·       Strong communication skills, with the ability to effectively engage and influence stakeholders at all levels.

·       Highly analytical mindset, with expertise in data-driven decision-making using metrics and tools to inform strategy.

·       Exceptional organizational skills and the ability to prioritize effectively in a fast-changing environment.

·       Strategic and responsive planning capabilities to align with business goals.

·       Experience with Salesforce ServiceDesk (ticketing system) preferred

·       Proficiency in Salesforce, SharePoint, and Power BI.

We really do want you to bring your whole self to work. There is no such thing as the perfect candidate, so if you think you have what it takes, but don't necessarily meet every single point on the list, please still get in touch. We'd love to have a chat and see if you could be a great fit.  

Why you'll love working with us.

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans - there are heaps of opportunities to enable you to grow and be your best.   

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work - we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.

We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.

The Director of Corporate Communications reports to the Head of the function in the Australia, New Zealand and South Pacific cluster. The role is responsible to develop and execute compelling and strategic communications campaigns, that help our stakeholders (internal and external) to understand the value Visa can bring, and advance delivery of our business goals.

This role:

• Will develop and deliver two-to-three broad corporate communication campaigns over the course of the year – each campaign built around a connected set of moments and with delivery of the associated tactics:
  • Working with internal and external stakeholders to conceive and create the outputs that deliver engagement with key audiences
  • Seeking out the stories and opportunities for thought leadership that can make the campaign stand out from the status quo
  • Creating moments that connect with Visa’s clients, employees and industry stakeholders
• Work with colleagues in the Comms team to manage day-to-day media relations and issue management
• Work with the Head of the function in market to set the internal communications strategy and the regular touchpoints to deliver it, including monthly town halls, leadership and strategy forums and other culture-driving activity.

We are a small but nimble team, and all work across audiences and channels to achieve the best possible outcomes for the business and our audiences. This role collaborates closely with regional and global Comms colleagues.

The successful candidate will be an experienced and thoughtful Corporate Communications professional, with a history of delivering Communications campaigns that reach below the top layer of awareness, think long-term and can find connections to build bigger stories out of seemingly disconnected parts. The successful candidate will need to be fast-moving and adaptable, flexible in their thinking and ready to help the team and the business refocus and move on quickly as required.

Why this is important to Visa

We are seeking an outstanding candidate to help us advance and protect Visa’s reputation and drive business growth across Australia, New Zealand and the Pacific Islands.

What you get to do in this role

• Utilise your profound knowledge and experience in managing and exceeding Support KPIs and critical Technical Support Metrics including Customer Satisfaction, Time to Relief/Resolution (TTRf/TTR), reducing backlogs., increasing efficiency, and implementing/upholding change management, etc.
• Partner with other regional leaders to define and implement strategies to improve customer experience and grow and develop teams.
• Own and bring to conclusion high-impact customer escalations by working with cross-teams.
• Provide quarterly business updates to Senior Leadership.
• Drive case management success from detection to resolution and dissatisfaction issues for customer accounts leading to ongoing enhanced customer experiences.
• Manage major operations outages and communications to customers.
• Evaluate current processes, technology and organizational skills and drive improvements that will enhance customer and employee experience.
• Lead by example to cultivate and maintain a culture built on teamwork, collaboration, and customer focus.
• Manage to the company’s and department’s vision, goals, mission and values.
• Participate in weekend and holiday on-call rotation as required.

GHGSat offers greenhouse gas detection, measurement, and monitoring services to industrial and government customers around the world. The company uses its own satellites and aircraft sensors, combined with third-party data, to help industrial emitters better understand, control, and reduce their emissions. 

As GHGSat continues its journey to build the world's leading geospatial atmospheric data platform, we are seeking Account Directors for our satellite derived methane monitoring products. These products help companies across commercial sectors identify and analyze methane gas emissions helping them proactively mitigate and manage the risk of loss of their valuable product. 

As an Account Director at GHGSat, you’ll be spearheading initiatives selling our solutions, along with our vision of helping our customers dramatically reduce the risks and impact of methane gas emissions across key verticals. We’re looking for those who love building new relationships with senior business owners and decision makers (CTOs, CEOs, Heads of Operations and Business Unit owners) about using our monitoring and data solutions and running the overall strategic relationship with these customers (including white space identification, contract negotiations, etc.) 

What you’ll do 

• Prospecting and handling high-value prospects and customers. You will contribute to the fast-growing business, and source new opportunities to provide GHGSat’s solutions to.
• Build robust territory plan to grow existing accounts and breakthrough at greenfield accounts
• Driving opportunities for product use cases around data, analytics, and emissions monitoring.
• Work with and mentor Account Executives and Sales Development Reps on your team, to drive new leads and sales
• You will deliver the technical win and product fit at customer accounts. You will build customer trust in GHGSat and our solutions, which results in customer success in the post-sale. The Account Director is both technical and a skilled relationship builder. They can clearly articulate complex value propositions.

• Bachelor’s degree in business, engineering, or other relevant background
• 5+ years experience selling solutions to Industry, Oil & Gas, Waste Management, Mining and/or Financial Services
• Strong track record of sales performance
• Experience building and selling SaaS, Data and Business Analytics solutions
• Strong team selling skills that involve cross functional teams of generalist AEs, product management, and executive sponsors.
• Hands-on, passionate, and creative problem solver with know how to get things done and ability to lead others to success, focusing on creating value
• Strong understanding of metrics and KPIs
• Highly visible, excellent communicator and presenter able to gain confidence of c-level audience
• Ability to build a deep understanding of an enterprise’s emissions solutions’ needs and guide them to a technical solution
• Ability to learn, embrace change, and be a team player
  

Traits of Great Account Directors 

• Fluent with technology - Must be comfortable with both using and selling the technology
• Understands the value of the product - Can convince prospects of the true value of the technology
• Knows the ideal customer profile inside and out - Knows how to look for specific customer characteristics
• Values long-term customer success - Always looking to help the business succeed overall, not just them
• Always minimizes discounts - Reps who focus on the value of the product, not the price
• Understands venture capital and how it impacts working for a VC back company - Great SaaS sales reps can reassure prospects that their business will be there tomorrow, next month, and years from now.
• Creates strong connections with customers - Great written and verbal skills - The best SaaS sales reps can engage prospects through email and the phone almost as well as traditional reps can close deals in person.

• Competitive salary + stock options for all full-time employees  

• Full comprehensive benefits

• Statutory leave + paid time off

• Flexible hybrid work environment 

We have an exciting opportunity for an Art Director to join our team for a 12-month paternity leave cover. The Art Director is responsible for leading, creating and executing the visual design and creative direction of visually stunning designs that effectively answer the brief and communicate each brand's message to its target audience. This position requires a high level of creativity, people management, time management as well as an understanding of the latest design trends and techniques. 

The Art Director will work closely with the Group Creative Director, designers, Project Managers, and other departments to ensure that all visual elements align with each company’s brand and messaging.

Day to day you will:

• Develop, maintain, and execute design concepts for a wide range of brands and mediums, including print and digital advertising, websites, social media, and branding
• Create design layouts, illustrations, and graphics that are visually appealing and in line with the company's overall aesthetic
• Generating clear ideas and concepts in tandem with the copywriter
• Stay up-to-date with the latest design trends and techniques to ensure designs are fresh and relevant
• Ensure that all designs meet the company's brand guidelines
• Apply typography techniques
• Manage and mentor designers 
• Forge strong relationships with key internal stakeholders, with the capability to influence and mediate to reach an optimum outcome for all parties

Note: This department is not directly responsible or involved with creating the shows that are famously seen on the Nine network. 

An internal opportunity within our Finance team has created an exciting opening for a Regional Finance Director to join a progressive organisation with a strong, people-focused culture in Sydney.

In this senior leadership role, you will leverage your extensive finance expertise and proven ability to build strong relationships with stakeholders to drive financial performance, enhance commercial outcomes, and support strategic decision-making across the region.

As the Regional Finance Director, you will be responsible for leading the regional finance team, fostering career development and mentoring team members, while serving as the key business partner for regional leadership. Your role will focus on delivering project financial plans, improving commercial results and driving financial acumen across all phases of the project lifecycle.

Reporting directly to the ANZ Finance Director, you will also play a pivotal role in collaborating with operations and senior leadership to ensure the successful delivery of financial and business goals.

This is a rare opportunity to lead from the front, shape financial strategy and inspire a high-performing team in a dynamic and innovative organisation.

What will a day in this role look like:

• Collaborate with regional leadership to influence bid and pricing strategies, ensuring profitability and cash flow optimization.
• Lead the monthly close process, ensuring the timely and accurate preparation of financial reporting.
• Oversee revenue recognition in line with company policies and analyse overhead expenditures for the region.
• Develop and execute financial strategies that align with AECOM’s regional and global objectives.
• Manage financial risks by anticipating challenges, analysing economic and commercial conditions and taking preventive measures.
• Ensure full SOX compliance, support annual audits, and maintain strong internal controls to protect the organization’s financial integrity.
• Provide fact-based commercial insights, leveraging data from internal and external sources to guide strategic business decisions.

You will play a pivotal role in shaping the Pacific Loyalty strategy, driving programme performance, and delivering exceptional member experiences. Focus on growing loyalty programmes through member acquisition, retention initiatives, and fostering a strong in-hotel loyalty culture.

This role is responsible for:

• Champion the ALL – Accor Live Limitless programme in the Pacific, localising and delivering its value proposition across hotels, guests, members, and the wider community.
• Collaborate with MEA APAC teams to develop and execute Pacific marketing strategies, driving member acquisition, engagement, and retention.
• Lead and support loyalty operations through strategic improvements, reporting, training, and communication of ALL programme performance, working with two direct reports to ensure delivery and member satisfaction.
• Collaborate with regional and hotel teams to drive member recruitment, benefit compliance, programme updates, and effective use of loyalty tools such as HotelLink, LUKE, and ACDC.
• Develop and implement innovative training tools, member experience audits, and engagement initiatives to foster a strong loyalty culture and enhance programme outcomes across the Pacific.
• Represent loyalty at owner meetings, monitor market trends, and identify opportunities to enhance the value of ALL, Accor Plus, and Accor Vacation Club programmes.
• Act as the loyalty systems expert, creating SOPs and processes to support benefit compliance, and collaborating with hotel operations and training teams to implement localised programme updates across the Pacific.
• Develop and implement staff training, best practices, and consistent procedures, while communicating programme updates and delivering quarterly webinars on loyalty initiatives to hotel teams.
• Oversee financial management by establishing procedures, managing budgets, coordinating suppliers, and ensuring all activities align with Accor’s financial objectives.
• Lead and inspire the team by embodying Accor’s values, empowering high performers, fostering innovation, and actively coaching to create a cohesive, motivated work environment.
• Drive recruitment, retention, and career development by identifying leadership talent and supporting team members’ growth towards shared goals.

Lead all commercial aspects for an assigned group of clients in order to grow existing clientele base as well as identify new business so as to achieve planned financial objectives and other operational performance indicators.

Responsibilities

Business Development

• Achieve revenue, profitability, quality, speed of delivery, productivity and client satisfaction targets as well as other related business development objectives as assigned
• Maintain and further foster relationships with current clients
• Develop plans to cross-sell and introduce new services to current clients
• Conduct thorough business development processes to identify incremental revenue opportunities from new clients, beyond the base
• Increase company exposure through participating in associations, webinars and/or seminars
• Contribute to the short-term strategies and business plans for the growth of Business Unit based on global and regional / sub-regional directions
• Provide continuous feedback on competitive activities within assigned clients

Financial Management

• Achieve revenue, profitability, quality, speed of delivery and productivity targets as well as other related business development objectives as assigned
• Ensure local business strategies are implemented according to regional / sub-regional directions in order to meet the financial and business objectives of the division
• Monitor the actual financial performance against budget/forecast and ensure the implementation of appropriate actions that will lead to the achievement of the financial targets
• Ensure proper pricing and contracts are completed and approved according to company's policies and guidelines

Client Servicing

• Implement Joint Business Plans (JBPs) that will contribute to maximum client satisfaction and ensure continuous profitable and business growth
• Lead all commercial aspects with the primary responsibility of expanding our scope of influence with clients across a wider range of products and with greater depth of involvement
• Foster relationships at all levels and functions of the client organization to identify opportunities for incremental product/solution sales
• Ensure adherence to the company policies on business conduct/ethics when servicing clients are being observed by the entire division

Product Enhancement:

• Identify the client needs: situation/competitor assessment, need assessment, potential solutions
• Participating in creation of the PE plan & timeline: communicating the voice of client
• Develop the pricing proposal & commercial approach with the RI Leader
• Support the proper communication of the new product and its benefits with clients

Organizational Management and Development

• Participate in local and cluster initiatives as part of continuing leadership development
• Work across functional business units to support organizational initiatives and business needs
• Promote inter-departmental and inter-divisional communications and teamwork