Total 39 job vacancies by Shift

This is a senior level role in our specialist credit function. This may suit an underwriter from a banking environment with experience in large exposures (and/or asset finance). 

You'll be responsible for evaluating, structuring and documentation of revolving facilities in cash flow & equipment finance applications. As part of the credit risk evaluation process, you'll be reviewing financial statements and cash flow projections as well as other forms of due diligence. 

As a senior member of the team, you'll need to be a skilled negotiator as you agree loan terms with our customers. You'll be responsible for structuring loans and well as monitoring the performance throughout the life of the loan.

Are you a person with a demonstrated passion for client services and thrives on new challenges in a transformational environment? In this role you will play a critical role in supporting our Brokers sales team by managing our new business pipeline in our Broker channel.

You will be hands-on, take ownership and contribute to improving the customer experience in a fast-paced, high-growth business. In this role, you will have the opportunity to work with a diverse and talented team and will help ensure our Broker expectations are met, managed and delivered upon. You'll also collaborate with the Credit and Settlements teams to provide an excellent customer experience. You'll be a champion of quality assurance and attention to detail, ensuring all of our AML and KYC policies are met.

This role is based in North Sydney. We offer hybrid workplace flexibility - min 3 days in the office. 

As the HR Business Partner, you'll act as a People & Culture ‘point person’ for the Australian business. This role reports in to the Head of People & Culture with a specialist Talent Acquisition Partner also in the Australian P&C team. We have a workforce in India with local HR support who will be a point of contact as well.

This is a full generalist role partnering with our Australian business: approx. 200 employees and growing. In addition to advising on tactical HR matters with line managers, you'll also manage relationships with senior business leaders to develop and execute strategic people plans. This is where your change management experience, influencing skills and commercial mindset will really shine!

We're a fintech that's already moved beyond start-up phase and are firmly in scale-up mode now. As such, part of your role will be supporting organisational design and workforce planning initiatives as we continue to grow. Culture and the employee experience is incredibly important to us at Shift: we'll value your expertise as we rethink processes and continue to evolve as a business without losing the best of who we are.

Learning and development are priority areas for Shift. In this role, you'll be facilitating training, developing career & succession pathways and building organisational capability.

As we're a small People & Culture team, you'll need to be comfortable getting picking up transactional HR tasks too. These could include payroll & system queries, compliance reporting and WHS items.

It's a great opportunity to have real impact in a fast-growing company!

We currently have an exciting opportunity for an Engineering Team Lead to join our Data Streaming team. In this role, you will be responsible for leading, managing and setting the technical direction for a team of software engineers to design, craft, and maintain high quality software products and solutions that support our business operations and our requirements for handling business critical data.

You will work closely with cross-functional, agile teams to identify and prioritise technical solutions and product features that are core to our business. You will help to drive and deliver the continued development of those technical solutions from concept to launch.

Responsibilities

• Design, craft, and maintain software applications using our core development languages C# (.Net) and JavaScript / TypeScript

• Supporting the team to plan and prioritise work in agile Sprints

• Support and contribute to software architecture and solution design of data-intensive applications

• Collaborate with cross-functional teams to identify and prioritise technical solutions

• Lead and assist with planning the development of technical solutions from concept to launch

• Ensuring the team's SLOs are being monitored and met

• Mentor and coach a team of software engineers

• Stay up-to-date with industry best practices and emerging technologies

We currently have an exciting opportunity for an Engineering Team Lead to join our In-Life team. In this role, you will be responsible for leading, managing and setting the technical direction for a team of software engineers to design, craft, and maintain high quality software products and solutions that support our business operations and engage our users.

You will work closely with cross-functional, agile teams to identify and prioritise technical solutions and product features that delight our customers and our internal users. You will help to drive and deliver the continued development of those technical solutions from concept to launch.

Responsibilities

• Design, craft, and maintain software applications using our core development languages C# (.Net) and JavaScript / TypeScript (ReactJS)

• Supporting the team to plan and prioritise work in agile Sprints

• Support and contribute to software architecture and solution design

• Collaborate with cross-functional teams to identify and prioritise technical solutions

• Lead and assist with planning the development of technical solutions from concept to launch

• Ensuring the team's SLOs are being monitored and met

• Mentor and coach a team of software engineers

• Stay up-to-date with industry best practices and emerging technologies

• Partner with HRBP and hiring mangers to identify current and future needs in employees.
• Determine optimal job advertising mix and source potential candidates through online channels (eg. Social platforms and professional networks) 
• Design, plan and execute selection process including planning interview and selection procedures, screen calls, assessments and in person interviews.
• Assess candidate information, including resumes and contact details, using our ATS.
• Work with management stakeholders to make key hires.
• Reviewing shortlisting applications and managing candidates throughout the recruitment lifecycle.
• Work with People & Culture to plan recruitment campaigns.
• Assist with marketing to design, plan and execute employer branding activities.
• Organise and attend job fairs and/or recruitment events.
• Identify and build talent pipeline
• Research market and relevant business intelligence which may assist sourcing.
• Provide an exceptional candidate experience.
• Coach and train hiring managers in effective selection practices.
• Plan procedures for improving the candidate experience.
• Manage Employee Referral program.

This role will focus on optimizing recoveries after attempts to enter into payment arrangements have not been successful. The person will perform specialized collection work with a specific focus on asset finance realization and recovery. Accounts may involve complex legal structures.

The role will also work with external parties in relation to:

• legal recovery.
• equipment and vehicle location
•  recovery bankruptcy and liquidation actions.

We currently have an exciting opportunity for a Senior Software Engineer to join our Origination team. In this role, you will be responsible for designing, crafting, and maintaining high quality software products and solutions that support our business operations and engage our users.

You will work closely with cross-functional, agile teams to identify and prioritise technical solutions and product features that delight our customers and our internal users. You will help to drive and deliver the continued development of those technical solutions from concept to launch.

Responsibilities

• Design, craft, and maintain software applications using our core development languages C# (.Net) and JavaScript / TypeScript (ReactJS)

• Collaborate with cross-functional teams to identify and prioritise technical solutions

• Lead and assist with planning the development of technical solutions from concept to launch

• Mentor and coach less experienced team members

• Stay up-to-date with industry best practices and emerging technologies

We're looking for a Collections officer who'll be responsible for managing a portfolio of Shift customers, in an effort to collect overdue monies for early-stage commercial accounts.  You will work with your customers to negotiate an appropriate payment plan while building strong relationships. The successful candidate will report to the Head of Collections and be apart of a team of 

What you will be doing:

• You'll perform routine collections work on overdue monies through inbound & outbound calls
• You'll Negotiate with customers to determine a resolution of defaulted loans while maintaining accurate records & relevant information
• Investigate & research accounts prior to initiating debtor contact by examining data & evaluating past collection efforts
• Contributing to a collaborate team environment is something you will have the opportunity to do on a daily basis whilst providing assistance to Senior Collections Officers

We're looking for a Business Intelligence Manager to join us at Shift, where we're committed to enhancing the business lending landscape through smart data use. In this role, you'll oversee our reporting functions and help us make informed strategic decisions. Your main task will be to manage and interpret data, turning it into understandable and useful insights for different teams.

This role is about more than just numbers; it's about understanding what the data tells us and how it can guide Shift to better serve our clients in the business lending sector. We need someone who is not just technically skilled in business intelligence but also able to see the bigger picture and contribute to Shift's steady growth in a meaningful way.

This version keeps the focus on the role's responsibilities and impact at Shift, presented in a more straight forward and grounded manner.

• Oversee Reporting Functions: Manage and refine Shift's reporting processes, ensuring timely and accurate delivery of critical business data to stakeholders.
• Strategic Decision-Making Support: Utilize data insights to support strategic decision-making, providing clear, actionable advice to guide the company's direction in the business lending sector.
• Build Out Infrastructure Layers: Lead the development and enhancement of Shift's data infrastructure layers, creating a robust, scalable platform that supports advanced data analysis and reporting.
• Ensure Data Quality and Integrity: Maintain a high standard of data quality and integrity across all platforms and systems, implementing checks and balances to ensure data accuracy and reliability.
• Cross-Departmental Collaboration: Work closely with various departments to understand their data needs and challenges, ensuring that the BI solutions developed are aligned with overall business objectives and enhance operational efficiency

We are seeking a highly skilled QA Lead to join our team in Sydney. In this role, you will be responsible for performing the testing of Finance products which involves Test Planning, Execution, Automation, Regression and Production verification to ensure all the business product’s quality requirements are met. You will work closely with cross-functional teams to identify and prioritise the requirements of the products, and you will lead the quality driven testing across the business.

You will be responsible for acquiring additional revenue streams from the existing allocated Shift customer portfolio, as well as bringing on new customers within the ‘Direct’ customer channel who can benefit from the Shift platform. You will work closely with customers to determine and explore potential solutions through the customer’s business growth needs.

Enjoy the opportunity to work with a diverse, talented and results-driven team that thrives on new challenges in a transformational setting. You will be a hands-on, results-driven individual who takes ownership and contributes to improving the customer experience in a high-growth business.

How you will make a difference:

• Actively own and manage the relationship for allocated Shift customers through strategic and effective account management practices, customer service, and general curious outreach
• Acquisition of new Shift customers within the Direct customer channel through warm, pre-qualified leads Work with customers to understand their business needs and strategies, and helping customers recognise how the Shift solutions can help accelerate their business 
• Selling of Shift Platform solutions to prospective clients using solid arguments backed by the Shift sales approach 
• Ongoing outreach to allocated customer portfolio to support increased platform utilisation, promotion and retention 
• Providing guidance to customers on service, platform, and general queries 

• Manage the Internal (IDR) and External Dispute Resolution (EDR) across the organization
• Assess, investigate and compile relevant information to support all disputes
• Case Management of AFCA files including mediations and jurisdiction appeals
• Manage escalated internal customer mediations and negotiations on complex or high risk accounts
• Manage education programs related to dispute handling for client facing business units
• Periodically review and update business policies and processes to ensure ongoing regulatory compliance
• Collate and present dispute data and trends to internal and external stakeholder groups
• Provide high quality written or verbal responses on all disputes
• Identify opportunities and contribute to process and service improvements

• Adhere to internal policy, system processes and external regulatory requirements
• Work collaboratively with Risk and Compliance and Legal Counsel in addressing complex disputes or systemic issues

What you'll do:

The position will provide critical analytic support across all aspects of Treasury/ Funding, including:

• Working within the Treasury team on managing current and executing new funding facilities
• Modelling funding requirements and timing
• Responding to funders/ rating agency requests
• Working with team and legal counsel on drafting documentation
• Preparing investor pitches and other marketing materials
• Work with Shift’s data and technology teams to ensure internal and external reporting is produced in a timely and accurate manner