We're looking for a Collections officer who'll be responsible for managing a portfolio of Shift customers, in an effort to collect overdue monies for early-stage commercial accounts. You will work with your customers to negotiate an appropriate payment plan while building strong relationships. The successful candidate will report to the Head of Collections and be apart of a team of
What you will be doing:
- You'll perform routine collections work on overdue monies through inbound & outbound calls
- You'll Negotiate with customers to determine a resolution of defaulted loans while maintaining accurate records & relevant information
- Investigate & research accounts prior to initiating debtor contact by examining data & evaluating past collection efforts
- Contributing to a collaborate team environment is something you will have the opportunity to do on a daily basis whilst providing assistance to Senior Collections Officers
