Total 38 job vacancies by Minor International

We are looking for an experienced, professional and enthusiastic Front Office Manager to lead the Front Office team at Oaks Brisbane on Felix Suites.

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of leading your team and driving exceptional customer experiences.

Key Responsibilities Include:

• Providing an outstanding guest welcoming experience by demonstrating a commitment to service excellence and maintaining the front office and reception operational standards.
• Meeting guests and customers when they arrive and ensure they are settled in their rooms
• Maintaining professional, open and honest communication to assist guests and make accurate bookings
• Guide & support the team in providing outstanding guest welcoming and experiences.
• Ensuring that all daily tasks are completed accurately and in a timely manner
• Resolve & respond to guest complaints in a timely and professional manner. 
• Maintain accurate guest accounts and assist with daily reporting
• Effectively manage team roster to meet budgets.
• Support Hotel Manager with recruitment

We are currently seeking our new Front Office Manager at hotel property- The Milton. We are looking for an experienced and enthusiastic Front Office Manager to lead the Front Office team. The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of leading your team and driving exceptional customer experiences.

Responsibilities include:

• Providing an outstanding guest welcoming experience by demonstrating a commitment to service excellence and maintaining the front office and reception operational standards.
• Meeting guests and customers when they arrive and ensure they are settled in their rooms.
• Maintaining professional, open and honest communication to assist guests and make accurate bookings.
• Availability to work shifts between Monday to Sunday
• Immaculate personal presentation.
• Professional interpersonal and communication skills.
• Guide & support the team in providing outstanding guest welcoming and experiences.
• Ensuring that all daily tasks are completed accurately and in a timely manner
• Conducting guest arrivals and departures
• Complete daily administration duties.
• Provide personalised and proactive guest service.
• Resolve & respond to guest complaints in a timely and professional manner. 
• Maintain accurate guest accounts and assist with daily reporting.
• Effectively manage team roster to meet budgets.
• Support Hotel Manager with recruitment

We currently have a exceptional opportunity for a passionate and experienced distribution professional to join our team at Minor Hotels as Director of Distribution. 

This pivotal position will see you responsible for the performance and strategic direction of Minor Hotels distribution operations across Australia and New Zealand. As an integral member of the Commercial function, you will lead a dynamic team, focusing on developing and maintaining distribution systems, while maximising opportunities with key accounts. 

Key Responsibilities Include:

• Lead a team of distribution professionals, providing guidance, coaching and mentoring
• Develop and implement processes and procedures to streamline distribution operations and optimise efficiencies across all properties in the region
• Maintain connectivity with channel manager and key suppliers to drive continual improvement and work closely with global teams to harmonise systems and maximise efficiencies across the group
• Maintain strong relationships with distribution partners such as online travel agents (OTAs), Global Distribution Systems (GDS) and direct booking channels to drive opportunities in the region
• Manage the distribution OPEX budget ensuring that all expenses are accounted for
• Manage OTA and GDS advertising campaigns and preferred placement subscriptions to maximise exposures and production through these channels at an acceptable ROI
• Work closely with the wider Commercial team, including the revenue, reservations, sales and marketing teams and make recommendations on strategies to implement on various channels to improve performance
• Maintain contents of property listings on distribution platforms to ensure correct and up-to-date information is reflected to improve visibility and conversion.

Oaks Brisbane Mews Suites are looking for a Full-time Guest Service Agent who is passionate about providing excellent customer service to join the team.

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. 

Responsibilities include:

• Welcome and check in guests
• Communicate professionally
• Make bookings
• Assist guests during their stay

Oaks Brisbane on Charlotte Suites are looking to expand their housekeeping team with a Full-time housekeeper postion avaliuble. 

We're all about hiring people who take pride in what they do - if you're energetic, fit and committed to delivering a high-end guest experience, you'll be perfect! 

About you: 

• Ability to multi-task in a busy environment
• Motivated, reliable, able to take direction & committed to continuous improvement
• A friendly personality with a positive outlook
• Great attention to detail & take pride in your work
• Ability to work both independently & as part of a cohesive team

About the job:

• Ensure a high standard of cleanliness is evident
• Complete cleaning on time and within allocated hours set by company
• Clean using provided specialised equipment and chemicals as per training
• Ensure a productive and professional relationship with staff members, clients and all contractor personnel
• May be required to check the quality of cleaning in other rooms

We are currently seeking a full-time Maintenance Officer to join the team at Oaks Brisbane Festival Suites. You will be responsible for maintaining the presentation of guest rooms and public areas and carrying out repairs within the property.

About the role:

• Undertake general repairs and maintenance as required;
• Provide induction and supervision of external contractors;
• Implement the preventative maintenance program for each property; and
• Maintain daily work records and service schedules

Oaks Brisbane on Felix Suites are looking for a Full-time Guest Service Agent who is passionate about providing excellent customer service to join the team.

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. 

Responsibilities include:

• Welcome and check in guests
• Communicate professionally
• Make bookings
• Assist guests during their stay

We currently have a rare and exciting opportunity for a professional, experienced and dedicated Revenue Analyst to join our high preforming team at Minor Hotels on a 6 month contract (with the potential to move into a permanent position after 6 months). This position would suit a passionate Data Analyst who is looking to join a global hospitality leader. 

Reporting to a highly successful and supportive Director of Revenue Management, you will be responsible for implementing effective revenue management strategies, making recommendations based on analysis of data.

Key Responsibilities Include:

• Assist with and implement effective revenue management strategies
• Analysis of data in the respective revenue clusters
• Daily/Weekly/Monthly compiling of statistical data
• Monitor market conditions through competitor rate analysis
• Participate and lead daily revenue calls and ROAD meetings with key stakeholders to report on performance and align strategic objectives
•  Complete any additional responsibilities as assigned by Regional RM’s and Director of RM

iStay Rivercity are currently seeking a hard-working, dedicated and experienced professional for the role of Housekeeping Manager on a 9 month contract.

Job Responsibilities:

• Ensure a high standard of cleanliness is evident throughout the property in Housekeeping (in rooms, public and common areas);
• Build a productive and professional relationship with Housekeepers staff members, Housekeepers clients and all contractor personal;
• Lead housekeeping team to provide an excellent cleaning service;
• Oversee daily on the job training for all cleaning employees;
• Maintain accurate financial, maintenance and inventory records.

We currently have an exciting and rare opportunity for a highly skilled and experienced IT Project Manager to join our team on a full-time basis at Minor Hotels.

In this integral role, you will serve as the catalyst for the successful delivery of projects, overseeing the implementation and upgrading of company systems and processes. 

Key Responsibilities Include: 

• Ensure effective delivery of projects within defined scope, budget and time parameters
• Develop comprehensive project scopes and objectives, engaging relevant stakeholders to ensure technical feasibility
• Maintain oversight or resource availability and allocation to optimise project efficiency
• Employ appropriate verification techniques to proactively manage changes in project scope, schedule and budget
• Gauge project performance through the use of suitable systems, tools and techniques 
• Provide timely and detailed reports to management, escalating issues as necessary
• Implement effective risk management strategies to minimise potential project risks
• Create and meticulously maintain detailed project documentation to ensure transparency and accountability
• Facilitate seamless execution of IT projects by coordinating internal resources and third party vendors 

We are currently seeking an experienced, self-motivated and reliable Maintenance and Facilities Manager to join our friendly and successful team at our Oaks Brisbane on Felix Suites. 

You will be responsible for the following:

• Implement and drive the preventative maintenance program.
• Perform the role in a hands-on manner by undertaking any repairs and maintenance as required.
• Supervision of (but not limited to) electrical, mechanical, pest control, cleaning, fire protection, security control systems, hydraulic services and approved contractor works.
• Property maintenance including painting, plastering, and carpentry
• Ensure WHS best practice at all times.
• Stock control, supplier management.
• Quoting, scheduling and managing of Capex Requests
• Recruitment

We are looking to appoint an experienced and driven professional to the position of Business Intelligence, Data Systems and Integration Manager at Minor Hotels for Australia and New Zealand.  

This newly created position will see you collaborating closely with multiple departments, comprehending their unique data requirements and converting them to effective data solutions.

You will be responsible for seamlessly integrating data systems, crafting exceptional data solutions. Working alongside the Data Governance Council and Operational teams, you will continuously strive to enhance data quality, driving a culture of excellence throughout the organisation.

Key Responsibilities Include:

• Review existing infrastructure and provide recommendations on future structure and direction of the Data Department
• Ensure alignment with the Minor Hotels global data strategy manage the ANZ data systems development
• Manage data strategy for the company to enable data-driven decision making for all corporate functions
• Manage data systems setup, daily management, and training to all stakeholders
• In consultation with internal and external stakeholders to ensure integrity, security and availability of data warehouse and reporting solutions
• Design, develop and maintain data integration pipelines to connect disparate data systems
• Drive innovation with development of real-time and advanced analytic solutions to enable better customer retention and EBITDA growth
• Provide data and assist in ad hoc analysis of various datasets to solve data problems.

Oaks Brisbane on Margaret Suites are looking for a Full-time Guest Service Agent who is passionate about providing excellent customer service to join the team.

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. 

Responsibilities include:

• Welcome and check in guests
• Communicate professionally
• Make bookings
• Assist guests during their stay