Total 89 service centre manager job vacancies in Australia

• Join a Great Team 
• $24.98 Per Hour
• Great Team Member Discounts on Offer 

WRAP on Southbank are looking for a Full-time Guest Service Agent who is passionate about providing excellent customer service to join the team.

Responsibilities include:

• Welcome and check in guests
• Communicate professionally
• Make bookings
• Assist guests during their stay

Oaks Adelaide Embassy Suites are looking for a casual Guest Service Agent who is passionate about providing excellent customer service to join the team.

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. 

Responsibilities include:

• Welcome and check in guests
• Communicate professionally
• Make bookings
• Assist guests during their stay

• 50% off Team Member Discounts on Accommodation 
• Premium AVANI Property 
• Paid Birthday Leave! 

AVANI Melbourne Box Hill Residences are currently seeking a hard-working, dedicated and experienced professional for the role of Housekeeping Manager. 

Monday to Friday role, no weekend work! Approx 35 hour per week or Full time upon discussion 

Job Responsibilities:

• Ensure a high standard of cleanliness is evident throughout the property in Housekeeping (in rooms, public and common areas);
• Build a productive and professional relationship with Housekeepers staff members, Housekeepers clients and all contractor personal;
• Lead housekeeping team to provide an excellent cleaning service;
• Oversee daily on the job training for all cleaning employees;
• Maintain accurate financial, maintenance and inventory records.

We are looking for an experienced, professional and enthusiastic Duty Manager (Hotel) to lead the Front Office team at Oaks Gelong Suites.

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of leading your team and driving exceptional customer experiences.

Key Responsibilities Include:

• Providing an outstanding guest welcoming experience by demonstrating a commitment to service excellence and maintaining the front office and reception operational standards.
• Meeting guests and customers when they arrive and ensure they are settled in their rooms
• Maintaining professional, open and honest communication to assist guests and make accurate bookings
• Guide & support the team in providing outstanding guest welcoming and experiences.
• Ensuring that all daily tasks are completed accurately and in a timely manner
• Resolve & respond to guest complaints in a timely and professional manner. 
• Maintain accurate guest accounts and assist with daily reporting
• Effectively manage team roster to meet budgets.
• Support Hotel Manager with recruitment

Approved Sponsor – Oaks Hotels & Resorts Suites

Annual salary range: $75,000 - $80,000 (excluding superannuation)

Expected hours: 38 per week

Location: 10 Bellerine Street Geelong

• Stunning New Property 
• Work For an International Company with Global Growth
• 50% Off Team Member Discounts 

Join Minor Hotels ANZ in our Pre-opening team for our brand-new property in the Brisbane CBD. 

Our Building and Facilities Manager will be responsible for the daily presentation, and operational efficiency of the property with a key emphasis on maximizing growth and profitability. In addition, this role involves assisting with overseeing Body Corporate matters and fostering positive relationships with owners and residents, ensuring their needs are met and concerns addressed promptly.

Key Responsibilities Include: 

• Supervision of (but not limited to) electrical, mechanical, pest control, cleaning, fire protection, security control systems, hydraulic services and approved contractor works 
• Supervision of all common area cleaning, repairs and maintenance in accordance with the Caretaking agreement 
• Preparation of (but not limited to) building reports, plant and services schedules
• Allocate all owner and body corporate expenses to the appropriate area pursuant to Building Manager Agreement
•  Management Group at all times in all dealings with owners, tenants, staff and body corporate 
• Maintain an extensive knowledge of the building by-laws, in addition to, the duties and obligations contained in the Caretaking agreement 
• Report all breaches of the building by-laws to Owners Corporation. 

• Excellent Career Opportunity – Global Company, Extensive Growth Aspirations
• 50% discounts on accommodation across all Minor Hotel brands in ANZ, Global discounts & Birthday leave!
• Work in the Heart of the Brisbane CBD at Our Iconic Oaks Brisbane on Charlotte Suites.  

We are looking for an experienced leader to fill the role of Hotel Manager at our Oaks Brisbane on Charlotte Suites. We are seeking a positive person with high standards and an ability to build a team to run the business at its optimum efficiency. 

About the role:

• You will draw on your passion, initiative, drive and strategic approach to deliver a great product for our guests
• Manage the day-to-day profitability, presentation and operation of the entire property
• Manage financial forecasting, rostering, and implementing promotions to increase sales
• Developing and managing the property team to reach their highest potential
• Responsible for making strategic decisions relating to increasing RevPAR for the company through collating and analysing data as required

Oaks Melbourne on Market Hotel are looking for a Full-time Night Guest Service Agent who is passionate about providing excellent customer service to join the team.

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. 

Key Responsibilities include:

• Conduct guest arrivals and departures
• Confidently provide personalised, proactive guest service
• Provide outstanding guest experiences by demonstrating a commitment to service excellence and maintaining standards
• Maintain professional, open and honest communication to assist guests and make accurate bookings
• Ensure that all daily tasks are completed accurately and in a timely manner
• Maintain accurate guest accounts, adhering to strict confidentiality policies and procedures
• Ensure guest queries and complaints are handled efficiently and effectively

Hourly Rates (excluding super): + Late night/ early morning penalties apply

Monday - Friday: $25.80 per hour

Saturday: $32.25 per hour 

Sunday: $38.70 per hour

Oaks Melbourne Lonsdale Suites are looking for a Full-time Guest Service Agent who is passionate about providing excellent customer service to join the team. This position primarily involves day shifts, with occasional night shifts for leave coverage as needed.

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. 

Responsibilities include:

• Welcome and check in guests
• Communicate professionally
• Make bookings
• Assist guests during their stay

Hourly Rates (excluding super): 

Monday - Friday: $25.80 per hour

Saturday: $32.25 per hour 

Sunday: $38.70 per hour

We are looking for an experienced, professional and enthusiastic Front Office Manager to lead the Front Office team at Oaks Brisbane Festival Suites. 

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of leading your team and driving exceptional customer experiences.

Key Responsibilities Include:

• Providing an outstanding guest welcoming experience by demonstrating a commitment to service excellence and maintaining the front office and reception operational standards.
• Meeting guests and customers when they arrive and ensure they are settled in their rooms
• Maintaining professional, open and honest communication to assist guests and make accurate bookings
• Guide & support the team in providing outstanding guest welcoming and experiences.
• Ensuring that all daily tasks are completed accurately and in a timely manner
• Resolve & respond to guest complaints in a timely and professional manner. 
• Maintain accurate guest accounts and assist with daily reporting
• Effectively manage team roster to meet budgets.
• Support Hotel Manager with recruitment

Oaks Melbounre on Collins Hotel are looking for a Part-time Guest Service Agent who is passionate about providing excellent customer service to join the team.

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. 

Responsibilities include:

• Welcome and check in guests
• Communicate professionally
• Make bookings
• Assist guests during their stay

Oaks Sunshine Coast Seaforth Resort are looking for a casual Guest Service Agent who is passionate about providing excellent customer service to join the team on a Part time basis.

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. 

Responsibilities include:

• Welcome and check in guests
• Communicate professionally
• Make bookings
• Assist guests during their stay

We are currently looking for a experienced and dedicated Corporate Facilities Manager to join our team at Minor Hotels. 

As the Corporate Facilities Manager, you will play a pivotal role in supporting the management and maintenance of over 60 hotels (across Australia and New Zealand), ensuring high standards in building management and compliance. This role will drive and deliver projects that enhance building operations, implement effective frameworks and processes, and streamline efficiencies across all properties. 

Your extensive experience in facilities management, building management, and a strong understanding of body corporate and strata management will be crucial driver of the success in this role.

Key Responsibilities Include:

• Manage the maintenance, operations, and upkeep of facilities for over 60 hotels across Australia & New Zealand.
• Establish and maintain relationships with property management teams, external vendors, and service providers to ensure smooth day-to-day operations.
• Oversee preventive maintenance schedules, repairs, and equipment upgrades to maintain optimal building conditions.
• Drive and deliver high-impact building management projects, focusing on sustainability, cost-efficiency, and operational excellence.
• Lead initiatives related to property upgrades, renovations, and compliance improvements across the hotel portfolio.
• Provide strategic recommendations for project prioritisation, resource allocation, and risk management.
• Develop, implement, and govern compliance frameworks and processes that ensure adherence to local, state, and national regulations across all properties, including but not limited to building codes, fire safety, environmental sustainability, and health and safety regulations, ensuring properties remain compliant.
• Lead educational workshops and awareness sessions focused on building maintenance, safety compliance, and energy efficiency.
• Develop metrics to monitor performance and implement data-driven strategies to ensure optimal facility operation and management.

Oaks The Entrance Waterfront Suites are looking for a part-time Guest Service Agent who is passionate about providing excellent customer service to join the team.

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. 

Responsibilities include:

• Welcome and check in guests
• Communicate professionally
• Make bookings
• Assist guests during their stay

We currently have an exciting opportunity for an experienced professional to join Oaks Sydney Goldsborough Suites as Night Guest Service Agent, part time and casual positions avalible. 

Key Responsibilities include:

• Conduct guest arrivals and departures
• Confidently provide personalised, proactive guest service
• Provide outstanding guest experiences by demonstrating a commitment to service excellence and maintaining standards
• Maintain professional, open and honest communication to assist guests and make accurate bookings
• Ensure that all daily tasks are completed accurately and in a timely manner
• Maintain accurate guest accounts, adhering to strict confidentiality policies and procedures
• Ensure guest queries and complaints are handled efficiently and effectively

Oaks Sydney are looking for new Guest Service Agents at our beautiful Hotels. 

Part time, casual, and Full-time roles avalible at all of our Syndey locations. 

Join Oaks Sydney Goldsborough Suites in the Darling Harbour, Oaks Sydney North Ryde Suites in Ryde, Oaks Syndey Hyde Park Suites in Darlinghurst, or Oaks Sydney Castlereagh Suites in Haymarket. 

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. 

Responsibilities include:

• Welcome and check in guests
• Communicate professionally
• Make bookings
• Assist guests during their stay

Oaks Broome Hotel and Oaks Cable Beach Resort are looking for casual Guest Service Agents who are passionate about providing excellent customer service to join the team.

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. 

Responsibilities include:

• Welcome and check in guests
• Communicate professionally
• Make bookings
• Assist guests during their stay

We are looking for an experienced, professional and enthusiastic Duty Manager (Hotel) to lead the Front Office team at Oaks Broome Hotel.

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of leading your team and driving exceptional customer experiences.

Key Responsibilities Include:

• Providing an outstanding guest welcoming experience by demonstrating a commitment to service excellence and maintaining the front office and reception operational standards.
• Meeting guests and customers when they arrive and ensure they are settled in their rooms
• Maintaining professional, open and honest communication to assist guests and make accurate bookings
• Guide & support the team in providing outstanding guest welcoming and experiences.
• Ensuring that all daily tasks are completed accurately and in a timely manner
• Resolve & respond to guest complaints in a timely and professional manner. 
• Maintain accurate guest accounts and assist with daily reporting
• Effectively manage team roster to meet budgets.
• Support Hotel Manager with recruitment

Approved Sponsor – Oaks Hotels & Resorts Suites

Annual salary range: $70,000 - $80,000 (excluding superannuation)

Expected hours: 38 per week

Location: 99 Robinson Street, Broome WA 6725

We are looking for an experienced, professional and enthusiastic Front Office Manager to lead the Front Office team at Oaks Sunshine Coast Oasis Resort. 

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of leading your team and driving exceptional customer experiences.

Key Responsibilities Include:

• Providing an outstanding guest welcoming experience by demonstrating a commitment to service excellence and maintaining the front office and reception operational standards.
• Meeting guests and customers when they arrive and ensure they are settled in their rooms
• Maintaining professional, open and honest communication to assist guests and make accurate bookings
• Guide & support the team in providing outstanding guest welcoming and experiences.
• Ensuring that all daily tasks are completed accurately and in a timely manner
• Resolve & respond to guest complaints in a timely and professional manner. 
• Maintain accurate guest accounts and assist with daily reporting
• Effectively manage team roster to meet budgets.
• Support Hotel Manager with recruitment

Oaks Brisbane Aurora Suites are looking for a casual Guest Service Agent who is passionate about providing excellent customer service to join the team.

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. 

Responsibilities include:

• Welcome and check in guests
• Communicate professionally
• Make bookings
• Assist guests during their stay

We are currently looking to appoint a Regional Sales Manager - Victoria to add crucial value to our experienced and high preforming team at Minor Hotels.  

Based in our Commercial Office on Market Street, this exciting position will see you responsible for the growth of MICE, corporate, government and leisure accounts and occupancy through new and existing partnerships.

Key Responsibilities Include: 

• Strengthen engagement with existing MICE, corporate, government and leisure partners
• Actively seek out new business opportunities that will contribute to increased account production for MICE, corporate, government and leisure across Minor Hotels properties within Australia & New Zealand
• Implementing strategies to drive occupancy and maximise revenue across Minor Hotels properties within Australia and New Zealand
• Maintain awareness of market rates for serviced apartments, specifically local competitor rates
• Attend local and international trade events to increase brand awareness of Minor Hotels
• Ensure all key stakeholders are kept informed of key sales developments
• Assist with the development of advertising collateral, working directly with the Marketing Department
• Work closely with Hotel Managers & Revenue Managers regarding occupancy requirements, actioning agreed items
• In conjunction with the Area Director of Sales, develop the annual sales plan, taking into consideration business trends, market conditions and tourism forecasts.

We currently have an exciting opportunity for a passionate and creative Content Marketing Manager to join our team at Minor Hotels.

This newly created position will spearhead our content strategy, creation, and distribution efforts to enhance brand awareness, engagement, and lead generation. As a key member of our marketing team, this role will be crucial in developing high-quality, compelling content that aligns with our brand voice and marketing objectives.

Key Responsibilities Include: 

• Develop and implement a comprehensive content marketing strategy aligned with business objectives, encompassing the annual marketing campaign calendar, social media storytelling, website development, brand initiatives, and property-specific requests.
• Produce high-quality, engaging content across various formats, including imagery, photography, campaign design, social media, video content, and infographics.
• Identify target audiences and customise content strategies to effectively address their needs and preferences.
• Collaborate with the marketing team to ensure alignment of content initiatives with broader marketing campaigns and projects.
• Manage the content calendar to ensure a consistent flow of content that supports marketing and business objectives.
• Establish workflows and processes for content creation, review, and approval to ensure timely delivery.
• Ensure all content maintains consistency in style, quality, and tone of voice while being optimised for SEO and user experience.
• Coordinate and manage on-property shoots to capture relevant content.

We currently have an exciting opportunity for an experienced professional to join AVANI Central Melbourne Residences as our Night Guest Service Agent on a full time basis. 

Key Responsibilities include:

• Conduct guest arrivals and departures
• Confidently provide personalised, proactive guest service
• Provide outstanding guest experiences by demonstrating a commitment to service excellence and maintaining standards
• Maintain professional, open and honest communication to assist guests and make accurate bookings
• Ensure that all daily tasks are completed accurately and in a timely manner
• Maintain accurate guest accounts, adhering to strict confidentiality policies and procedures
• Ensure guest queries and complaints are handled efficiently and effectively

We are currently seeking an experienced, self-motivated and reliable Maintenance Manager to join our team at Oaks Grand Gladstone Hotel. 

This position will be responsible for overseeing all Maintenance & Facilities requirements for both properties. 

Key Responsibilities Include:

• Implement and drive the preventative maintenance program.
• Perform the role in a hands-on manner by undertaking any repairs and maintenance as required.
• Supervision of (but not limited to) electrical, mechanical, pest control, cleaning, fire protection, security control systems, hydraulic services and approved contractor works.
• Ensure WHS best practice at all times.
• Stock control, supplier management.
• Quoting, scheduling and managing of Capex Requests
• Assisting Hotel Manager with recruitment for the Maintenance department

Oaks Sydney Trafalgar Apartments is seeking a dedicated Building Manager to lead our team with a strong focus on exceptional customer service. This full-time position requires a passion for enhancing community living and ensuring the smooth operation of our property.

The Building Manager will be responsible for the daily management, presentation, and operational efficiency of Oaks Trafalgar, with a key emphasis on maximizing growth and profitability. In addition, this role involves overseeing Body Corporate matters and fostering positive relationships with owners and residents, ensuring their needs are met and concerns addressed promptly.

Key Responsibilities Include: 

• Act as the contact point for day-to-day enquiries from bodies corporate 
• Supervision of (but not limited to) electrical, mechanical, pest control, cleaning, fire protection, security control systems, hydraulic services and approved contractor works 
• Supervision of all common area cleaning, repairs and maintenance in accordance with the Caretaking agreement 
• Preparation of (but not limited to) building reports, plant and services schedules
• Allocate all owner and body corporate expenses to the appropriate area pursuant to Building Manager Agreement
• Ensure property is managed pursuant to Oaks Hotels & Resorts procedures and directives 
• Present as a spokesperson and advocate of the Oaks Resort & Hotel Management Group at all times in all dealings with owners, tenants, staff and body corporate 
• Maintain an extensive knowledge of the building by-laws, in addition to, the duties and obligations contained in the Caretaking agreement 
• Report all breaches of the building by-laws to Owners Corporation. 

Oaks Birsbane on Felix Suites are looking for a Full-time Guest Service Agent who is passionate about providing excellent customer service to join the team.

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. 

Responsibilities include:

• Welcome and check in guests
• Communicate professionally
• Make bookings
• Assist guests during their stay