Total 6 relationship manager job vacancies in State-wide service with our office based in Ringwood

Location: Remote, with travel to various EACH sites across Australia
Work Type: Full-time, permanent. We can consider 0.8 FTE for the right candidate.
Salary: From $120k negotiable.

About EACH and the MHAOD Program:
For over 50 years, EACH has championed Mental Health and Alcohol and Other Drugs (MHAOD) services, and in 2023, a dedicated MHAOD Program was established to enhance quality and alignment across our range of support services. From youth mental health to adult alcohol and other drug services, EACH provides comprehensive care and is a lead agency for large stepped care consortia in NSW and QLD.

Your Role:
Reporting to the Program Director Mental Health and Alcohol and Other drugs as the Senior Project Manager, you’ll be key in driving the reform agenda within our MHAOD Program. You’ll partner agilely with senior leadership and cross-functional teams to lead projects that align with EACH’s strategic goals such as support workforce development initiatives, service enhancement projects and implementation of new services.

What You’ll Do:

• MHAOD Reform Lead Key Projects: Develop and manage project plans, timelines and budgets, ensuring timely delivery.
• Support Workforce Development: Enhance team skills and capabilities.
• Service Management: Provide interim support for service continuity or support establishment of new services.
• Stakeholder Engagement: Foster relationships and provide clear project updates.
• Continuous Improvement: Identify areas for service enhancements.

To view a copy of the full Position Description, click here (if you can not access the PD, please reach out to [email protected]). Alternatively, for more information please contact Nicholas Teo (Program Director - Mental Health & AOD) at [email protected]

About You:
With 5+ years in senior roles in mental health or AOD services, you’re a strong project manager with a commitment to person-centred, trauma-informed care. You bring expertise in contract management, risk assessment and a strategic approach to driving change.

Qualifications:
Bachelor’s degree in allied health related discipline, health, health management, business or relevant fields; postgraduate qualifications are a plus. A current driver’s license and a commitment to cultural safety are essential.

Ready to Make a Difference?
For over 50 years, EACH has been dedicated to enhancing lives and fostering stronger communities through our health and support services. We're seeking compassionate individuals to join our team and make a meaningful impact. Together, we'll create a brighter future for individuals from all walks of life. Apply now to drive impactful projects and make a positive impact on the lives of those we serve!

We are a 2024 Circle Back Initiative Employer - we commit to respond to every applicant. 

Exciting opportunity to be part of our NEW Better Connect program in Queensland!

• Flexible FTE (0.8 – 1FTE) ongoing position + Hybrid working conditions
• Based at one of our 4 sites (Gympie, Hervey Bay, Rockhampton or Emerald)
• $100,844 pa + Super + Not-for-Profit Salary Packaging up to $18,550 

Are you tired of staring at your computer screen, trapped in the same routine as the data manager? Do you want to be part of something truly transformational, making a real difference in people's lives? Then look no further!

EACH is excited to announce that we are the Lead Agency for the Better Connect program, a groundbreaking initiative focused on Mental Health, Alcohol and Other Drugs, and Suicide Prevention. This program is designed to deliver comprehensive, integrated, and person-centered care across the beautiful CCQ region (Central Queensland, Wide Bay, Sunshine Coast).  Click here to learn more.

Job Description 
Reporting to the General Manager the Outcomes and Digital Systems Manager is responsible for overseeing the client management systems, data, and outcome reporting of the service.

Key duties will include:

• Supporting decision making by overseeing live data reporting and analysis.
• Coordinating with Digital and Health Technology teams for seamless system integration.
• Collaborating with service streams to identify opportunities for process improvement and care coordination.
• Coordinating the implementation and ongoing functionality of the digital health platform to ensure integrated team care, digital health technology initiatives, program needs, and customer-focused care.
• Developing evaluation criteria and outcome standards, while ensuring compliance.
• Manage a team responsible for outcomes reporting and care systems integration. Can I confirm who will be reporting to this position?
• Actively engage in co-design processes to foster collaboration and innovation within their respective area. This includes facilitating workshops, gathering diverse stakeholder input, and leveraging co-design principles to develop solutions that meet both organisational objectives and stakeholder needs.
• This position requires occasional travel within the region.

To view a copy of the full Position Description, click here. Alternatively, for more information please contact Bharat Mahajan (General Manager) at [email protected] or on 0447 968 464.

About you 
We are looking for a dedicated leader with extensive experience and expertise in healthcare operations, quality improvement, or related field.

The ideal candidate will possess strong project management and team leadership skills, coupled with excellent communication and collaboration abilities to effectively engage and negotiate with a diverse range of stakeholders. You will demonstrate proficiency in developing and implementing effective strategies, as well as strong financial management capabilities and a high level of computer literacy. Exceptional organisational and planning skills are essential for the success of this role, along with the ability to excel under pressure and meet tight deadlines.

Additionally, experience in data analytics, outcome performance measurement, community-based recovery services, program evaluation, and a commitment to person-centered care and cultural safety are integral to this role.

• Location: Hybrid | Melbourne, South Eastern Region (Ringwood, Cranbourne, Narre Warren, Healesville and more)

• Contract: Full-time Monday to Friday

• Compensation: Up to $55.91 per hour

About the Opportunity:
This role will lead a suite of innovative Alcohol and Other Drugs (AOD) programs as part of EACH’s integrated Mental Health and AOD stream which includes residential, community-based and dual diagnosis services.

This is a pivotal moment for EACH, as we have aligned our Mental Health and AOD services to create operational efficiencies, drive innovation and position ourselves as a leader in holistic, end-to-end services. As Manager, you will work across key AOD services and lead the implementation of cutting-edge models of care.

Key Responsibilities:

• Lead, manage and support the delivery of specialist AOD services, including programs such as Reconnexion (benzodiazepine dependency), EACH Residential AOD Rehabilitation, and WEAVE (dual diagnosis).
• Collaborate with the Program Stream AOD Manager and other senior leaders across EACH to explore growth opportunities and operational efficiencies.
• Engage in sector-wide reforms, working to integrate AOD and Mental Health services, and drive high-quality outcomes for service users.
• Foster relationships with universities such as Monash and Deakin, seeking research opportunities to strengthen service delivery.
• Provide leadership, mentorship, and supervision to team leaders, fostering a culture of excellence.
• Oversee budgets, ensuring services are efficient, compliant with policies and procedures, and well-positioned for sustainable growth.

Who You Are:

You are an experienced leader in the AOD sector with a strong understanding of both residential and community-based models of care. Your ability to collaborate across multiple teams, engage with stakeholders and drive operational excellence will ensure EACH’s Specialist AOD Services continue to thrive.

Your Skills & Experience:

• Extensive experience in the AOD sector with knowledge of current trends, legislation and best practices.
• Demonstrated ability to lead multidisciplinary teams and deliver client-centered services.
• Excellent communication, risk management and problem-solving skills.
• Ability to inspire and motivate teams, foster innovation and drive service excellence.
• Experience managing budgets and seeking new funding opportunities.

• Full-time position 
• Based at our Ringwood office with hybrid/flexible working arrangements on offer.  
• Competitive salary based on quals and experience + 11% Super + Generous Salary Packaging benefits of up to $18,550    

What you’ll be doing
As a member of the Human Resources Leadership team, the Learning & Development Manager role plays a crucial role in supporting Leaders, Subject Matter Experts (SME’s) and the organisation in the development, defining, implementation, embedding and evolution of learning and development strategies, approaches and culture across EACH, aligned to and in support of current and future organisational and sector strategies, plans and reforms.

In this varied role your responsibilities will include:

• Providing effective and supportive line management to the Solution Lead and their work.
• Facilitating the development and implementation of the organisations learning and development strategy and associated policies and frameworks to enable the organisation to deliver on its strategic commitments.
• Implementing the strategy that considers current and future capability needs of the organisation.
• Partnering with people leaders, clinical leaders and the Service Design, Organisational Development and Capability and HR teams, to design and develop strategic and holistic approaches to learning within a decentralised learning model.
• Working closely with the HR Director and the broader HR team to design and plan the upskill of leaders to enable them to effectively deliver on their people, culture and wellbeing responsibilities.
• Partnering with Subject Matter Experts (SME's) to address changes in the sector and/or organisation, as well as to meet professional and legal requirements; assisting leaders and SMEs to plan responsive, realistic, compliant, effective and/or relevant learning solutions to support changes.
• Consulting and partnering with key stakeholders to continuously enhance learner experiences at EACH.
• Contributing to the creation, sourcing and curation of a wide variety of learning assets.

To view a copy of the full Position Description, click here. Alternatively, for more information please contact Ashleigh Nicholls (Talent Acquisition Business Partner) at [email protected]

** Please note that this is not a facilitator position and there will not be much need for you to facilitate learning. The role acts more as an internal strategic consultant who will assist in thinking through solutions opportunities for the organisation.  

Who we’re looking for
You might be the ideal candidate if you're a seasoned learning solutions specialist with great problem-solving and communication abilities, a human centred approach, an ability to think outside the box, strong attention to detail, and solid IT and systems navigation skills!

We are looking for someone with:

• Demonstrated experience leading a team.
• Demonstrated experience developing and implementing strategic plans.
• Strong IT/systems skills and demonstrable experience working with Learning Management Systems.
• Strong data and analytical skills
• Strong customer/end user focus and the ability to build strong working relationships with key stakeholders.
• Well-developed organisational skills and a commitment to continuous improvement and innovation.
• Experience in the not for profit or health sector would be well regarded but not essential.
• Experience with e-learning authoring tools and learning design well regarded.

• Part-time (0.6FTE) 2-year contract position beginning July 1st.
• As this is a state-wide service travel is required around Melbourne including regional locations. Office based in Ringwood.
• $41-45.5per hour + Super + Generous Salary Packaging benefits of up to $18,550    

About the role  
This important role will see you building relationships with and supporting carers, families and the community by providing counselling, relevant resources, planning and organising workshops, facilitating referrals and implementing a person/family centred approach to assess and support their needs.

To view a copy of the full Position Description, click here. Alternatively, for more information please contact Lakshmi Prasad (FRSC State-wide Coordinator) at lprasad @ each.com.au or on 0437 007 309.

Who we’re looking for 
To be successful in this position you will have:

• A broad understanding of the issues experienced by carers caring for a family member with a disability.
• Demonstrated knowledge and skills in working with people with disabilities and their families.
• Excellent communication and networking skills to effectively engage with a range of stakeholders within the community.
• Experience and skill in disability support, intake, assessment, and case coordination.
• Demonstrated ability to effectively manage a brokerage budget, including invoicing, receipting and financial processing as required.
• Ability to facilitate relevant forums and workshops for carers as and when required.

• The role may require flexibility in working hours (e.g. late afternoons, evenings or early morning hours & some weekends), and the ability and capacity to travel and stay overnight for up to 1-3 days in Regional Victoria.
• NDIS knowledge is preferred.

Are you a creative and strategic communicator with a passion for making a social impact? EACH is seeking a dynamic individual to join our organisation as External Communications Manager and help build our national profile as we embark on an exciting journey of growth and innovation under our new EACH Strategy.

In this role, you will have the opportunity to connect, engage, and influence key audiences, including customers, governments, and sector organizations. Through innovative social media and media activities, you will showcase our impact and support improved community health literacy and knowledge of our services.

We are looking for someone who can source great stories and expert clinical commentary from across our footprint in Victoria, NSW, QLD, and ACT, demonstrating our commitment to excellence. By utilizing data and insights, you will expand our social media reach and engagement, with a particular focus on LinkedIn. Additionally, you will play a pivotal role in significantly growing EACH's news media presence.

As the External Communications Manager, you will also:

• Develop promotional and marketing materials that support new business and partnerships
• Establish regular, direct external stakeholder communications that are engaging and add value
• Lead a small External Communications team, managing a spectrum of work and projects, including events, digital content, and design

Collaboration is at the heart of our success, and you will work closely with your directorate peers in Advocacy, Internal Communications, and Customer Experience to consistently deliver outstanding cross-channel content that engages and delights our audiences, ultimately helping us achieve our business goals.

To view a copy of the full Position Description, click here.